<p><strong>Customer Service Administrator</strong><br /> <strong>Salary:</strong> £26,000-£28,000 per annum<br /> <strong>Location:</strong> Swindon - Office Based<br /> <strong>Job Type:</strong> Full-time, Permanent</p><p>Robert Half are working with a growing, technology-led organisation to recruit a Customer Service Representative. This is an excellent opportunity to join a dynamic and expanding business with a strong focus on delivering outstanding customer experiences.</p><p><strong>The Role</strong></p><p>As a Customer Service Administrator, you will play a key role in supporting customers across multiple communication channels. This position requires a proactive, highly organised individual who is comfortable managing several processes at once and prioritising effectively in a fast-paced environment.</p><p><strong>Key Responsibilities</strong></p><ul><li>Respond promptly and professionally to customer enquiries via phone, email and other channels.</li><li>Provide accurate information regarding products and services.</li><li>Resolve customer issues and complaints efficiently, ensuring a positive outcome.</li><li>Process orders, returns and exchanges accurately.</li><li>Maintain and update customer records within internal systems.</li><li>Liaise with internal departments to ensure seamless service delivery.</li><li>Identify opportunities to improve processes and enhance the customer journey.</li><li>Work towards individual and team performance targets.</li></ul><p><strong>About You</strong></p><ul><li>Previous experience in a customer service role, ideally within a fast-paced environment.</li><li>An excellent communicator with strong verbal and written skills.</li><li>Proactive and solutions-focused, with strong problem-solving abilities.</li><li>Highly organised, with the ability to manage multiple tasks and prioritise effectively.</li><li>Tech savvy and confident using a range of systems.</li><li>Experience using an ERP system and Microsoft Outlook is desirable.</li><li>A strong team player with a positive, professional approach.</li></ul><p><strong>What's on Offer</strong></p><ul><li>Competitive salary of £26,000-£28,000 per annum.</li><li>Opportunities for professional development within a growing company.</li><li>Supportive and collaborative working environment.</li></ul><p>If you are customer-focused, adaptable and looking to join an expanding organisation where you can make a real impact, we would welcome your application.</p><p> </p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/UmFjaGVsLlNoYXcuMjI2OTUuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
<p>Robert Half has partnered with a technology business to recruit for an Application Support Analyst. This is a home-based role supporting a busy application support function, providing high-quality technical and customer support to enterprise clients and acting as a key escalation point within the team.</p><p><strong>Looking for candidates with experience supporting enterprise clients across workforce management, HR, payroll or CRM applications.</strong></p><p><strong>Key responsibilities</strong></p><ul><li>Provide application and system support to enterprise-level clients, acting as an escalation point for complex issues</li><li>Take full ownership of customer incidents and service requests through to resolution, working to agreed SLAs</li><li>Support and mentor junior or new team members within the support function</li><li>Liaise with internal teams, vendors and account management to resolve customer queries and issues</li><li>Investigate, diagnose and troubleshoot application, server and database-related issues</li><li>Carry out scheduled upgrades, server moves, patching and release deployments</li><li>Install, configure and support workforce management applications</li><li>Ensure accurate logging, documentation and closure of all support cases</li><li>Contribute to internal knowledge base articles and technical documentation</li><li>Communicate clearly with customers, using non-technical language where appropriate</li><li>Participate in out-of-hours support for premium clients when required</li></ul><p><strong>Key requirements</strong></p><ul><li>Proven experience in an application support or service desk role supporting enterprise customers</li><li>Strong Windows Server experience</li><li>Microsoft SQL Server experience</li><li>Terminal Services / Remote Desktop Services experience</li><li>Confident troubleshooting complex technical and application issues</li><li>Strong customer service skills with excellent written and verbal communication</li><li>Ability to manage priorities, multitask effectively and work under pressure</li><li>Experience working to defined SLAs and service environments</li></ul><p><strong>Salary</strong></p><ul><li>£30,000 - £35,000 per annum</li></ul><p><strong>What's on offer</strong></p><ul><li>Fully remote, home-based role (Must be UK based)</li><li>Opportunity to work in a senior, trusted application support position</li><li>Exposure to enterprise clients and complex application environments</li></ul><p> </p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/eWFoeWUuZGluZWguMDcxMTcuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
<p></p><p>Robert Half is partnering with a specialist travel insurance organisation to recruit a French‑Speaking Underwriting Assistant on a 12‑month fixed-term contract based in London.</p><p>This role supports a team of Underwriters across a varied and fast-paced workload. While the tasks are not technically complex, the role involves a wide range of responsibilities, requiring strong organisation, attention to detail, and the ability to manage multiple processes simultaneously. You will work closely with Underwriters, administrators, clients, and brokers, providing administrative, customer service, and monitoring support.</p><h2><strong>Responsibilities:</strong></h2><ul><li>Provide a high level of customer care to prospective and existing clients.</li><li>Support Underwriters and the Underwriting Director with day-to-day administrative tasks.</li><li>Collate and process application information for new and renewing clients within required timeframes.</li><li>Verify the completeness and accuracy of application information and request additional details where necessary.</li><li>Prepare renewal invitations, quotations, indemnities, bonds, policies, and related documentation.</li><li>Maintain accurate client files and database records, ensuring all information is up to date.</li><li>Process membership and bonding enquiries from new and existing clients.</li><li>Respond to incoming enquiries promptly, professionally, and with relevant product knowledge.</li><li>Liaise with brokers regarding the progress of applications and renewals.</li><li>Monitor client declarations and ensure all required documents are received and verified on time.</li><li>Review client websites, invoices, and marketing materials to ensure compliance with internal and regulatory standards.</li><li>Assist with the promotion of company products and services when required.</li><li>Contribute to a collaborative team environment and support day‑to‑day operational tasks across the team.</li></ul><h2><strong>Experience:</strong></h2><ul><li>Fluent French language skills (written and spoken) - essential.</li><li>Background in underwriting support, insurance administration, financial services, or a similar operational/administrative role (advantageous but not essential).</li><li>Strong customer service and stakeholder management skills.</li><li>High attention to detail with strong organisational and time‑management ability.</li><li>Comfortable working across a varied workload with shifting priorities.</li><li>Confident communicator with the ability to handle queries professionally.</li><li>Proficient with Microsoft Outlook and general administrative systems.</li><li>Able to work both independently and as part of a small, collaborative team.</li></ul><h2><strong>Organisation:</strong></h2><ul><li>12‑month fixed-term contract.</li><li>Hybrid working model, with a requirement to be in the office a minimum of 4days per week.</li><li>Small, close‑knit team environment (approx. 30 employees).</li><li>Competitive salary and benefits package.</li></ul><br><p> </p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/YW5kcmUuZ2FyZGVuZXJtY2ZhcmxhbmUuODUwODYuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
<p>Our client, a leading organisation within the IT & software industry, is seeking a highly experienced Czech/Slovak speaking Collections Specialist to join their established EU Credit & Collections team.</p><p> </p><p>This senior-level Credit Control position plays a key role in managing high-value and complex accounts, driving the recovery of outstanding debts while maintaining strong customer relationships.</p><p> </p><p>This is a hands-on role suited to a seasoned collections professional who combines commercial acumen, negotiation expertise, and a customer-first mindset. You'll be responsible for full order to cash process ownership, investigating & resolving issues and improving DSO through ledger management, insights and analysis.</p><p> </p><p>Key Responsibilities</p><ul><li>Manage a portfolio of Czech & Slovakian Sales Ledger accounts, ensuring timely collection and resolution of outstanding balances.</li><li>Build and maintain professional relationships with customers to negotiate settlements, payment plans, or other arrangements that optimise recovery.</li><li>Investigate and resolve complex disputes and billing issues in collaboration with internal teams such as sales, finance, and customer service.</li><li>Analyse account data to identify trends, payment behaviours, and opportunities for process improvement.</li><li>Provide regular reports and updates to management on collection performance and key risks.</li><li>Maintain detailed, compliant documentation of all communications and agreements.</li><li>Make informed recommendations for escalation to legal action or external collection agencies when necessary.</li><li>Mentor and support junior collections staff, providing training and guidance on best practice.</li><li>Ensure all collection activities comply with UK debt collection regulations and company policies.</li></ul><p> </p><p>About You</p><ul><li>Bachelor's degree (or equivalent experience) in Finance, Business, or related field.</li><li>Extensive experience in collections, including handling complex or high-value accounts at a senior level.</li><li>Strong understanding of Czech & Slovakian & UK debt collection processes, regulatory requirements, and ethical practices.</li><li>Proficient in Microsoft Excel and experienced with ERP or collections software systems.</li><li>Exceptional negotiation, communication, and analytical skills.</li><li>Highly organised and detail-oriented, able to manage multiple priorities under pressure.</li><li>Collaborative and professional approach with a commitment to delivering outstanding customer service.</li><li>Proven ability to mentor or train others in a team environment.</li><li>Multi-lingual fluency in Czech/Slovak and English is Essential.</li></ul><p> </p><p>What's on Offer</p><ul><li>Competitive salary and performance-related bonus.</li><li>Hybrid working patterns</li><li>Opportunity to lead initiatives within a respected, growth-focused business.</li><li>Supportive team culture and ongoing professional development.</li></ul><p> </p><p>If you are a results-driven, Czech & Slovakian speaking collections professional seeking your next challenge in a dynamic, customer-focused environment, we'd love to hear from you.</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/SmFtZXMuQWRleS4xOTM2My4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
<p>Our client, a leading organisation within the IT & software industry, is seeking a highly experienced German speaking Collections Specialist to join their established EU Credit & Collections team.</p><p> </p><p>This senior-level Credit Control position plays a key role in managing high-value and complex accounts, driving the recovery of outstanding debts while maintaining strong customer relationships.</p><p> </p><p>This is a hands-on role suited to a seasoned collections professional who combines commercial acumen, negotiation expertise, and a customer-first mindset. You'll be responsible for resolving escalated issues, mentoring junior collectors, and improving processes through insight and data analysis.</p><p> </p><p>Key Responsibilities</p><ul><li>Manage a portfolio of German Sales Ledger accounts, ensuring timely collection and resolution of outstanding balances.</li><li>Build and maintain professional relationships with customers to negotiate settlements, payment plans, or other arrangements that optimise recovery.</li><li>Investigate and resolve complex disputes and billing issues in collaboration with internal teams such as sales, finance, and customer service.</li><li>Analyse account data to identify trends, payment behaviours, and opportunities for process improvement.</li><li>Provide regular reports and updates to management on collection performance and key risks.</li><li>Maintain detailed, compliant documentation of all communications and agreements.</li><li>Make informed recommendations for escalation to legal action or external collection agencies when necessary.</li><li>Mentor and support junior collections staff, providing training and guidance on best practice.</li><li>Ensure all collection activities comply with UK debt collection regulations and company policies.</li></ul><p> </p><p>About You</p><ul><li>Bachelor's degree (or equivalent experience) in Finance, Business, or related field.</li><li>Extensive experience in collections, including handling complex or high-value accounts at a senior level.</li><li>Strong understanding of German & UK debt collection processes, regulatory requirements, and ethical practices.</li><li>Proficient in Microsoft Excel and experienced with ERP or collections software systems.</li><li>Exceptional negotiation, communication, and analytical skills.</li><li>Highly organised and detail-oriented, able to manage multiple priorities under pressure.</li><li>Collaborative and professional approach with a commitment to delivering outstanding customer service.</li><li>Proven ability to mentor or train others in a team environment.</li><li>Multi-lingual fluency in German and English is Essential.</li></ul><p> </p><p>What's on Offer</p><ul><li>Competitive salary and performance-related bonus.</li><li>Hybrid working patterns</li><li>Opportunity to lead initiatives within a respected, growth-focused business.</li><li>Supportive team culture and ongoing professional development.</li></ul><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/SmFtZXMuQWRleS41MjE1Mi4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
<p>Our client, a leading organisation within the IT & software industry, is seeking a highly experienced French speaking Collections Specialist to join their established EU Credit & Collections team.</p><p> </p><p>This senior-level Credit Control position plays a key role in managing high-value and complex accounts, driving the recovery of outstanding debts while maintaining strong customer relationships.</p><p> </p><p>This is a hands-on role suited to a seasoned collections professional who combines commercial acumen, negotiation expertise, and a customer-first mindset. You'll be responsible for full order to cash process ownership, investigating & resolving issues and improving DSO through ledger management, insights and analysis.</p><p> </p><p>Key Responsibilities</p><ul><li>Manage a portfolio of French Sales Ledger accounts, ensuring timely collection and resolution of outstanding balances.</li><li>Build and maintain professional relationships with customers to negotiate settlements, payment plans, or other arrangements that optimise recovery.</li><li>Investigate and resolve complex disputes and billing issues in collaboration with internal teams such as sales, finance, and customer service.</li><li>Analyse account data to identify trends, payment behaviours, and opportunities for process improvement.</li><li>Provide regular reports and updates to management on collection performance and key risks.</li><li>Maintain detailed, compliant documentation of all communications and agreements.</li><li>Make informed recommendations for escalation to legal action or external collection agencies when necessary.</li><li>Mentor and support junior collections staff, providing training and guidance on best practice.</li><li>Ensure all collection activities comply with UK debt collection regulations and company policies.</li></ul><p> </p><p>About You</p><ul><li>Bachelor's degree (or equivalent experience) in Finance, Business, or related field.</li><li>Extensive experience in collections, including handling complex or high-value accounts at a senior level.</li><li>Strong understanding of French & UK debt collection processes, regulatory requirements, and ethical practices.</li><li>Proficient in Microsoft Excel and experienced with ERP or collections software systems.</li><li>Exceptional negotiation, communication, and analytical skills.</li><li>Highly organised and detail-oriented, able to manage multiple priorities under pressure.</li><li>Collaborative and professional approach with a commitment to delivering outstanding customer service.</li><li>Proven ability to mentor or train others in a team environment.</li><li>Multi-lingual fluency in French and English is Essential.</li></ul><p> </p><p>What's on Offer</p><ul><li>Competitive salary and performance-related bonus.</li><li>Hybrid working patterns</li><li>Opportunity to lead initiatives within a respected, growth-focused business.</li><li>Supportive team culture and ongoing professional development.</li></ul><p> </p><p>If you are a results-driven, French speaking collections professional seeking your next challenge in a dynamic, customer-focused environment, we'd love to hear from you</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/SmFtZXMuQWRleS4wMDAxMi4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
<p>Our client, a leading organisation within the IT & software industry, is seeking a highly experienced Dutch speaking Collections Specialist to join their established EU Credit & Collections team.</p><p> </p><p>This senior-level Credit Control position plays a key role in managing high-value and complex accounts, driving the recovery of outstanding debts while maintaining strong customer relationships.</p><p> </p><p>This is a hands-on role suited to a seasoned collections professional who combines commercial acumen, negotiation expertise, and a customer-first mindset. You'll be responsible for resolving escalated issues, mentoring junior collectors, and improving processes through insight and data analysis.</p><p> </p><p>Key Responsibilities</p><p> </p><ul><li>Manage a portfolio of Dutch Sales Ledger accounts, ensuring timely collection and resolution of outstanding balances.</li><li>Build and maintain professional relationships with customers to negotiate settlements, payment plans, or other arrangements that optimise recovery.</li><li>Investigate and resolve complex disputes and billing issues in collaboration with internal teams such as sales, finance, and customer service.</li><li>Analyse account data to identify trends, payment behaviours, and opportunities for process improvement.</li><li>Provide regular reports and updates to management on collection performance and key risks.</li><li>Maintain detailed, compliant documentation of all communications and agreements.</li><li>Make informed recommendations for escalation to legal action or external collection agencies when necessary.</li><li>Mentor and support junior collections staff, providing training and guidance on best practice.</li><li>Ensure all collection activities comply with UK debt collection regulations and company policies.</li></ul><p> </p><p>About You</p><p> </p><ul><li>Bachelor's degree (or equivalent experience) in Finance, Business, or related field.</li><li>Extensive experience in collections, including handling complex or high-value accounts at a senior level.</li><li>Strong understanding of Dutch & UK debt collection processes, regulatory requirements, and ethical practices.</li><li>Proficient in Microsoft Excel and experienced with ERP or collections software systems.</li><li>Exceptional negotiation, communication, and analytical skills.</li><li>Highly organised and detail-oriented, able to manage multiple priorities under pressure.</li><li>Collaborative and professional approach with a commitment to delivering outstanding customer service.</li><li>Proven ability to mentor or train others in a team environment.</li><li>Multi-lingual fluency in Dutch and English is Essential.</li></ul><p> </p><p> </p><p>What's on Offer</p><ul><li>Competitive salary and performance-related bonus.</li><li>Hybrid working patterns</li><li>Opportunity to lead initiatives within a respected, growth-focused business.</li><li>Supportive team culture and ongoing professional development.</li></ul><p> </p><p> If you are a results-driven, fluent Dutch speaking collections professional seeking your next challenge in a dynamic, customer-focused environment, we'd love to hear from you</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/SmFtZXMuQWRleS4wMDAyMS4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
<h2 data-end="155" data-start="111"><strong data-end="153" data-start="114">Inside Sales & Office Administrator</strong></h2><p data-end="262" data-start="156"><strong>Milton Keynes</strong> | 5 days in office | 8:30am - 5:30pm<br data-start="206" data-end="209" /> <strong>Salary</strong>: up to £32,500</p><p data-start="264" data-end="564"><strong data-start="264" data-end="276">The Role</strong></p><p data-start="264" data-end="564">We are exclusively partnered with a growing business based in Milton Keynes to recruit an Inside Sales & Office Administrator. This is a fully office-based role, ideal for someone who enjoys owning the sales cycle, building relationships, and supporting the wider commercial operation.</p><p data-start="566" data-end="746">The primary objective of this position is to drive revenue from the office, managing the end-to-end inside sales process while providing key administrative and operational support.</p><p data-end="899" data-start="748">You will work closely with the Sales Office & Logistics Team Leader, Field Sales, and Marketing teams to ensure a smooth and effective sales operation.</p><p data-end="925" data-start="901"><strong data-start="901" data-end="925">Key Responsibilities</strong></p><p data-start="927" data-end="960"><strong data-start="927" data-end="960">Sales Office & Administration</strong></p><ul><li>Create and issue sales quotations, proposals, and contracts</li><li>Handle objections, pricing discussions, and negotiations to close deals</li><li>Process sales orders and liaise with logistics/operations for delivery</li><li>Maintain sales records and databases</li><li>Respond to sales enquiries and provide excellent customer service</li><li>Prepare sales reports as required</li><li>Provide general office support, including calls, emails, and correspondence</li></ul><p data-start="1406" data-end="1439"><strong data-end="1439" data-start="1406">Lead Generation & Prospecting</strong></p><ul><li>Conduct outbound cold calling and targeted email campaigns</li><li>Manage and qualify inbound leads and enquiries</li></ul><p data-start="1555" data-end="1581"><strong data-start="1555" data-end="1581">Sales Cycle Management</strong></p><ul><li>Qualify prospects based on needs, budget, authority, and timelines</li><li>Maintain a strong understanding of products, services, and competitors</li><li>Coordinate product demonstrations, presentations, and training with field sales</li></ul><p data-end="1841" data-start="1813"><strong data-start="1813" data-end="1841">Account & CRM Management</strong></p><ul><li>Build and maintain long-term customer relationships via phone and email</li><li>Accurately log activity, customer information, and pipeline updates in the CRM system</li><li>Manage follow-ups to progress opportunities through the sales funnel</li></ul><p data-end="2111" data-start="2082"><strong data-start="2082" data-end="2111">Collaboration & Reporting</strong></p><ul><li>Route qualified or complex opportunities to the Field Sales team</li><li>Work with Marketing on lead-nurturing campaigns</li><li>Provide regular reporting on calls, leads, and pipeline forecasts</li><li>Share market insights, customer feedback, and sales effectiveness with management</li></ul><p data-start="2390" data-end="2413"><strong data-start="2390" data-end="2413">Skills & Experience</strong></p><ul><li>Experience working in an inside sales office environment</li><li>Excellent verbal and written communication skills</li><li>Resilient, positive, and target-driven approach</li><li>Strong organisational and time management skills</li><li>Confident using CRM systems such as HubSpot or Salesforce</li><li>Good understanding of sales processes, objection handling, and negotiation</li></ul><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/YmhhdmluLmtvdGVjaGEuNTY1OTUuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
<p data-start="83" data-end="263"><strong data-end="261" data-start="83">Robert Half Technology are assisting a Property Development business to recruit an IT Technical Support Engineer on a 6-month contract basis. Onsite 5 days per week - London.</strong></p><h3 data-start="270" data-end="278">Role</h3><ul data-end="1013" data-start="279"><li data-start="279" data-end="430"><p data-start="281" data-end="430">Provide basic 1st line IT support to all staff, including senior management, ensuring smooth operation of systems and services across the business.</p></li><li data-end="545" data-start="431"><p data-end="545" data-start="433">Support Microsoft 365, Windows, and Active Directory issues, handling user requests and incidents efficiently.</p></li><li data-end="698" data-start="546"><p data-start="548" data-end="698">Log, monitor, and manage IT incidents, requests, and changes, escalating where necessary and maintaining communication with end users and suppliers.</p></li><li data-end="782" data-start="699"><p data-start="701" data-end="782">Assist with onboarding/offboarding, IT inductions, and user account management.</p></li><li data-start="783" data-end="886"><p data-end="886" data-start="785">Support hardware and software needs, including laptops, mobiles, printers, and collaboration tools.</p></li><li data-start="887" data-end="1013"><p data-end="1013" data-start="889">Maintain IT documentation, perform basic troubleshooting, and suggest process improvements to enhance IT service delivery.</p></li></ul><h3 data-end="1031" data-start="1020">Profile</h3><ul data-start="1032" data-end="1437"><li data-start="1032" data-end="1098"><p data-start="1034" data-end="1098">1-3 years' experience in a technical support or helpdesk role.</p></li><li data-end="1173" data-start="1099"><p data-end="1173" data-start="1101">Hands-on experience with Microsoft 365, Windows, and Active Directory.</p></li><li data-start="1174" data-end="1254"><p data-end="1254" data-start="1176">Strong problem-solving and troubleshooting skills, with attention to detail.</p></li><li data-start="1255" data-end="1339"><p data-start="1257" data-end="1339">Excellent communication and customer service skills, approachable and proactive.</p></li><li data-start="1340" data-end="1437"><p data-start="1342" data-end="1437">Ability to work independently in a fast-paced environment and learn new technologies quickly.</p></li></ul><h3 data-end="1455" data-start="1444">Company</h3><ul data-end="1564" data-start="1456"><li data-start="1456" data-end="1528"><p data-start="1458" data-end="1528">Property development business with a busy, fast-paced IT environment</p></li><li data-start="1529" data-end="1564"><p data-start="1531" data-end="1564">Onsite 5 days per week - London</p></li></ul><h3 data-start="1571" data-end="1594">Contract & Benefits</h3><ul data-end="1694" data-start="1595"><li data-end="1615" data-start="1595"><p data-start="1597" data-end="1615">6-month contract</p></li><li data-end="1694" data-start="1616"><p data-end="1694" data-start="1618">The daily rate is dependent upon experience, qualifications, and training.</p></li></ul><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/QWxmaWUuUm93ZXR0LjQ3MTExLjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
<p data-end="166" data-start="128"><strong>Desktop Support Analyst</strong><br data-start="155" data-end="158" /> London, Financial Services</p><p data-start="168" data-end="302">We're partnering with a globally respected investment firm to hire an exceptional Desktop Support Analyst for their London office.</p><p data-end="616" data-start="304">This is not a high-volume help desk position and not a stepping-stone role. The business is looking for the best of the best at this level. A desktop support professional who takes pride in delivering outstanding service, owns issues end to end, and is trusted to support a demanding, professional user base.</p><h3 data-start="618" data-end="632">The Role</h3><p data-start="633" data-end="941">You'll be a key part of the on-site technology function, providing hands-on and remote support to colleagues in London and across international offices. This role requires strong technical capability, excellent communication skills, and the confidence to work with stakeholders at all levels of the business.</p><p data-end="972" data-start="943">Key responsibilities include:</p><ul data-start="973" data-end="1652"><li data-end="1066" data-start="973"><p data-start="975" data-end="1066">Providing high-quality desktop and end-user support across Windows and macOS environments</p></li><li data-end="1127" data-start="1067"><p data-end="1127" data-start="1069">Supporting users in person, remotely, and over the phone</p></li><li data-start="1128" data-end="1196"><p data-end="1196" data-start="1130">Managing incidents from first contact through to full resolution</p></li><li data-end="1309" data-start="1197"><p data-start="1199" data-end="1309">Supporting new joiner onboarding and leaver offboarding, including hardware deployment and access management</p></li><li data-start="1310" data-end="1395"><p data-end="1395" data-start="1312">Working with vendors and building management to coordinate site and telecoms work</p></li><li data-start="1396" data-end="1482"><p data-start="1398" data-end="1482">Supporting mobile devices, printers, network connectivity, and remote access tools</p></li><li data-end="1564" data-start="1483"><p data-start="1485" data-end="1564">Contributing ideas to improve service quality, processes, and user experience</p></li><li data-end="1652" data-start="1565"><p data-start="1567" data-end="1652">Working closely with global technology teams to ensure consistent support standards</p></li></ul><h3 data-end="1684" data-start="1654">What They're Looking For</h3><p data-end="1832" data-start="1685">This role suits someone who is already very strong in desktop support and wants to work in an environment where quality and professionalism matter.</p><p data-end="1855" data-start="1834">You'll ideally bring:</p><ul data-end="2429" data-start="1856"><li data-start="1856" data-end="1954"><p data-start="1858" data-end="1954">Several years of hands-on desktop / help desk support experience in a professional environment</p></li><li data-end="2028" data-start="1955"><p data-end="2028" data-start="1957">Strong Windows endpoint support experience and familiarity with macOS</p></li><li data-start="2029" data-end="2091"><p data-end="2091" data-start="2031">Experience with Active Directory user and group management</p></li><li data-start="2092" data-end="2168"><p data-end="2168" data-start="2094">Solid understanding of networking fundamentals (LAN, DNS, TCP/IP, Wi-Fi)</p></li><li data-end="2225" data-start="2169"><p data-end="2225" data-start="2171">Confidence supporting mobile devices and peripherals</p></li><li data-end="2273" data-start="2226"><p data-start="2228" data-end="2273">Experience working with third-party vendors</p></li><li data-start="2274" data-end="2363"><p data-end="2363" data-start="2276">Excellent customer service skills and the ability to explain technical issues clearly</p></li><li data-end="2429" data-start="2364"><p data-start="2366" data-end="2429">A calm, methodical approach and genuine ownership of problems</p></li></ul><p data-start="2431" data-end="2533">This is not about job titles or seniority. It's about being exceptionally good at desktop support.</p><h3 data-start="2535" data-end="2549">Benefits</h3><p data-start="2550" data-end="2615">The firm offers a market-leading benefits package, including:</p><ul data-end="2925" data-start="2616"><li data-end="2665" data-start="2616"><p data-end="2665" data-start="2618">Private medical insurance with family options</p></li><li data-start="2666" data-end="2728"><p data-start="2668" data-end="2728">Generous pension scheme with strong employer contributions</p></li><li data-end="2769" data-start="2729"><p data-start="2731" data-end="2769">Income protection and life assurance</p></li><li data-start="2770" data-end="2809"><p data-start="2772" data-end="2809">Wellness and fitness reimbursements</p></li><li data-start="2810" data-end="2849"><p data-start="2812" data-end="2849">Mental health and wellbeing support</p></li><li data-start="2850" data-end="2925"><p data-start="2852" data-end="2925">Cycle-to-work scheme, season ticket loans, and other lifestyle benefits</p></li></ul><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/V2lsbC5TdGVhZC44NzgzMC4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
<p>Robert Half Ltd are pleased to be working with an organisation based in Wallingford that are looking for a Credit Controller to join the team on a temporary basis. You'll manage multiple small ledgers and support timely debt collection, working closely with finance and operational teams while maintaining high accuracy and strong customer service - hybrid remote working.</p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li>Managing the end-to-end credit control process across several ledgers.</li><li>Contacting customers to collect overdue payments and resolving queries.</li><li>Monitoring aged debt, credit limits, payment terms, and remittances.</li><li>Allocating cash, reconciling accounts, and preparing reports.</li><li>Managing customer portals and Direct Debit administration.</li><li>Supporting process improvements, KPIs, and occasional project work.</li></ul><p><strong> </strong></p><p><strong>What they're looking for:</strong></p><ul><li>Proven credit control experience</li><li>Confident communicator with strong relationship building skills</li><li>Organised, detail focused and able to manage multiple priorities.</li></ul><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/RWxsZW4uQ2h1bmcuNDA0NzcuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
<p>The Permanent Division of Robert Half is currently recruiting for a Credit Controller / Collections Agent for a highly successful business with offices in Northampton</p><p>The Role</p><p>As Credit Controller / Collections Agent you will play a critical role to maintain the financial health of the business through early-stage management of defaulting accounts across the portfolio of the business. Day to day duties will consist of:</p><ul><li>Inbound and outbound contact to understand root cause of default/debt</li><li>Payment Queries and negotiating payment plans</li><li>Payment Negotiations</li><li>Recording of collection activities and logging internally on business CRM</li><li>Generation of collection letters and other communication</li><li>Escalation processes for high risk accounts to senior staff.</li></ul><p>Your Profile</p><p>Ideally you will have previous credit control experience from a fast paced business with the ability to negotiate payment solutions while maintaining a professional relationship and with strong attention to detail. People with no previous experience will also be considered if they have experience in a high-volume call centre, customer service role -especially related to asset finance, loans or unsecured/secured lending.</p><p>Salary</p><p>Role of Credit Controller / Collections agent is working 5 days in the office in Northampton and offering a salary of £28-32K + Bonus + Benefits</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/RGVhbi5QdWxsZW4uODI0MzMuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
<p><strong>CLIENT HOST - TEMPORARY - UP TO £19.50/HR - LONDON - ONSITE </strong></p><p>Robert Half are delighted to be working with a long-standing client in their search for a temporary Client Host, offering up to £19.50/hr! </p><p><strong>Things to know: </strong></p><ul><li><strong>Job Title</strong>: Client Host </li><li><strong>Rate:</strong> Up to £19.50/hr depending on experience (via umbrella company) </li><li><strong>Location</strong>: Canary Wharf</li><li><strong>Working pattern</strong>: 5 days onsite, Monday - Friday</li><li><strong>Working hours</strong> - 8am-4.30pm and 8.30am-5pm (weekly rotation with a 1-hour unpaid lunch break)</li></ul><p><strong>Responsibilities: </strong></p><ul><li>Greet and direct visitors.</li><li>Provide information and answer the telephone or console switchboard.</li><li>Receive and send packages via couriers.</li><li>Maintain visitor log and/or call record, provide security passes/badges, typing, filing or other simple clerical functions.</li><li>Maintain boardroom schedule and equipment.</li><li>Provide other administrative support as required: typing, filing, photocopying, binding books, and preparing mailers.</li></ul><p><strong>Requirements:</strong></p><ul><li>Good verbal and written communication skills, multi-tasking, customer service skills and interpersonal skills.</li><li>Ability to work independently and time management skills.</li><li>Ability to keep information organised and confidential.</li><li>Previous experience with computer applications, such as Microsoft Word, Excel and PowerPoint. </li></ul><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/RW1pbHkuTGV3aXMuNjI2MTQuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
<h2 data-end="310" data-start="281">Senior IT Field Engineer</h2><h3 data-end="432" data-start="367">Lead from the front and help shape a growing service function</h3><p data-end="722" data-start="434">We are a fast-growing, forward-thinking Internet Service Provider transforming how commercial landlords deliver connectivity to their buildings. The business has quickly become a trusted partner to commercial clients across London, delivering modern, reliable telecoms and data solutions.</p><p data-start="724" data-end="1080">We're now looking for an experienced <strong data-start="761" data-end="789">Senior IT Field Engineer</strong> to join our service delivery function. This role is ideal for someone who enjoys being hands-on while also mentoring others, improving processes and helping to shape how technical support is delivered. For the right person, there is a clear pathway into a <strong data-start="1046" data-end="1070">Service Desk Manager</strong> position.</p><h3 data-start="1082" data-end="1095">About you</h3><p data-start="1097" data-end="1142">You'll be a great fit if you are someone who:</p><ul data-start="1144" data-end="1643"><li data-start="1144" data-end="1204"><p data-end="1204" data-start="1146">Is highly trustworthy, professional and leads by example</p></li><li data-start="1205" data-end="1282"><p data-start="1207" data-end="1282">Has strong technical foundations and enjoys sharing knowledge with others</p></li><li data-start="1283" data-end="1341"><p data-end="1341" data-start="1285">Is driven, accountable and takes ownership of outcomes</p></li><li data-start="1342" data-end="1419"><p data-start="1344" data-end="1419">Is customer-focused and confident managing expectations with stakeholders</p></li><li data-start="1420" data-end="1499"><p data-end="1499" data-start="1422">Brings calm, positive leadership in fast-moving or high-pressure situations</p></li></ul><h3 data-start="1645" data-end="1657">The role</h3><p data-end="1905" data-start="1659">As a Senior IT Field Engineer, you will balance hands-on field work with leadership responsibilities. You'll attend customer sites to activate and support connectivity services while also acting as a technical escalation point for the wider team.</p><p data-end="2255" data-start="1907">You'll work closely with the service desk, account managers, suppliers and building management teams to ensure smooth onboarding, rapid issue resolution and a consistently high standard of service.</p><h3 data-start="2447" data-end="2471">Key responsibilities</h3><ul data-end="3321" data-start="2473"><li data-end="2583" data-start="2473"><p data-end="2583" data-start="2475">Leading by example on customer sites, activating services and resolving complex IT and connectivity issues</p></li><li data-end="2658" data-start="2584"><p data-end="2658" data-start="2586">Acting as an escalation point for the service desk and field engineers</p></li><li data-start="2659" data-end="2729"><p data-start="2661" data-end="2729">Mentoring and coaching junior engineers, both on-site and remotely</p></li><li data-end="2834" data-start="2730"><p data-start="2732" data-end="2834">Working closely with the service desk to improve ticket handling, communication and resolution times</p></li><li data-start="2835" data-end="2925"><p data-end="2925" data-start="2837">Liaising with account managers and keeping customers informed on progress and outcomes</p></li><li data-start="2926" data-end="3012"><p data-end="3012" data-start="2928">Coordinating with suppliers and network operators on installs, faults and projects</p></li><li data-start="3013" data-end="3096"><p data-end="3096" data-start="3015">Arranging site access and managing relationships with building management teams</p></li></ul><h3 data-end="3360" data-start="3323">Skills and experience (desirable)</h3><ul data-end="3924" data-start="3362"><li data-end="3436" data-start="3362"><p data-start="3364" data-end="3436">Strong background in IT support, field engineering or service delivery</p></li><li data-start="3437" data-end="3526"><p data-start="3439" data-end="3526">Excellent communication skills and confidence dealing with customers and stakeholders</p></li><li data-start="3527" data-end="3599"><p data-end="3599" data-start="3529">Solid understanding of fibre, leased lines and business connectivity</p></li><li data-start="3600" data-end="3656"><p data-start="3602" data-end="3656">Good networking knowledge and troubleshooting skills</p></li><li data-end="3785" data-start="3722"><p data-start="3724" data-end="3785">Experience mentoring, coaching or informally leading others</p></li><li data-start="3859" data-end="3924"><p data-start="3861" data-end="3924">Ambition to move into a leadership or service management role</p></li></ul><h3 data-start="3926" data-end="3940">Why apply?</h3><ul data-end="4298" data-start="3942"><li data-end="4002" data-start="3942"><p data-end="4002" data-start="3944">Step into a senior role with real influence and autonomy</p></li><li data-end="4075" data-start="4003"><p data-end="4075" data-start="4005">Play a key part in developing engineers and shaping service delivery</p></li><li data-start="4076" data-end="4136"><p data-start="4078" data-end="4136">Clear progression toward a Service Desk Manager position</p></li><li data-end="4298" data-start="4212"><p data-end="4298" data-start="4214">Join an ambitious, supportive business where leadership is recognised and rewarded</p></li></ul><p data-start="4300" data-is-only-node="" data-end="4465" data-is-last-node="">If you're an experienced engineer looking for the next step in your career, combining technical delivery with leadership and progression, we'd love to hear from you.</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/V2lsbC5TdGVhZC41NzA3Mi4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
<p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;">We are seeking an ambitious and experienced SEO professional to join a fast-growing, international B2B company. The ideal candidate will have a strong background in Technical and Content SEO, developed through agency experience, in-house roles, or a combination of both.</p><p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;"> </p><p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;">This role will report into the Head of Communications and be 4x days a week in the office in North London. </p><p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;"> </p><p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;">About the Company:</p><p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;">Our client is a leading supplier of industrial products, renowned for product quality, customer service, technical expertise, and sustainability. Operating globally, the company delivers large-scale projects across sectors such as electrification, renewable energy, data centres, and critical infrastructure.</p><p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;"> </p><p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;">Role Overview:</p><p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;">Reporting to the Head of Communications, SEO Manager will have full responsibility for the company's website performance and overall online presence, including the management of external agencies for SEO and website development.</p><p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;">This role works collaboratively with the wider marketing team, covering PPC, social media, and content creation and plays a central role in coordinating the company's digital strategy. Responsibilities span from strategy development and implementation to analytics and reporting to senior leadership.</p><p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;"> </p><p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;"> </p><p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;">SEO Manager Responsibilities:</p><ul style="direction: ltr; unicode-bidi: embed; margin-top: 0in; margin-bottom: 0in;" type="disc"><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Develop and implement comprehensive on-page and off-page SEO strategies.</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Monitor, analyze, and optimize website and digital performance metrics.</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Manage relationships with external agencies, ensuring alignment with business objectives.</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Collaborate closely with marketing colleagues to ensure integrated digital campaigns.</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Stay up-to-date with the latest SEO best practices, tools, and industry developments.</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Report performance insights to senior leadership and provide actionable recommendations.</li></ul><p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;"> </p><p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;">Ideal SEO Manager Profile:</p><p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;">The ideal candidate will demonstrate:</p><ul type="disc" style="direction: ltr; unicode-bidi: embed; margin-top: 0in; margin-bottom: 0in;"><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Extensive experience in both technical and content SEO.</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Strong analytical skills with a results-driven mindset.</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Hands-on approach and willingness to get things done.</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Excellent written and verbal communication skills in English; additional language skills (German, French, Spanish, Portuguese) are a plus.</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Outstanding work ethic, positive attitude, and strategic thinking.</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Strong organizational skills and meticulous attention to detail.</li></ul><p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;"> </p><p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;">This role is ideal for someone looking to make a significant impact, develop a company-wide digital strategy, and advance their career in a dynamic international organization, and is happy to work 4x days in the office in North London. </p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/Q2Fyb2xpbmUuR3JhaW5nZXIuMTI4NTcuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
<h2 data-end="121" data-start="99">IT Field Engineer</h2><p data-end="525" data-start="236">We are a fast-growing, forward-thinking Internet Service Provider transforming how commercial landlords deliver connectivity to their buildings. Despite being relatively young, the business has quickly become a trusted partner for a wide range of progressive property owners across London.</p><p data-end="720" data-start="527">We're now looking for an enthusiastic, hands-on <strong data-end="596" data-start="575">IT Field Engineer</strong> to join our service delivery team and play a key role in delivering high-quality connectivity to customers across the city.</p><h3 data-end="735" data-start="722">About you</h3><p data-end="787" data-start="737">You'll thrive in this role if you are someone who:</p><ul data-start="789" data-end="1249"><li data-start="789" data-end="856"><p data-start="791" data-end="856">Is trustworthy, honest and takes pride in doing things properly</p></li><li data-start="857" data-end="916"><p data-end="916" data-start="859">Is driven, self-motivated and hungry to achieve results</p></li><li data-end="989" data-start="917"><p data-start="919" data-end="989">Enjoys working directly with customers and understanding their needs</p></li><li data-start="990" data-end="1058"><p data-end="1058" data-start="992">Brings positive energy to a team and supports others when needed</p></li><li data-end="1119" data-start="1059"><p data-end="1119" data-start="1061">Cares about accuracy and getting things right first time</p></li><li data-end="1187" data-start="1120"><p data-start="1122" data-end="1187">Has a genuine interest in IT, telecoms and broadband technology</p></li><li data-start="1188" data-end="1249"><p data-end="1249" data-start="1190">Maintains a positive mindset and a strong can-do attitude</p></li></ul><h3 data-start="1251" data-end="1263">The role</h3><p data-start="1265" data-end="1575">As an IT Field Engineer, you'll spend time visiting customer offices, activating and testing connectivity services, and ensuring a smooth onboarding experience. You'll work closely with internal teams, suppliers and building management to coordinate access, carry out surveys and resolve issues professionally.</p><p data-start="1577" data-end="1736">You'll receive structured training and ongoing coaching, giving you the tools and support to grow your technical knowledge and deliver work to a high standard.</p><h3 data-start="1914" data-end="1949">What you'll be doing day to day</h3><ul data-start="1951" data-end="2516"><li data-end="2029" data-start="1951"><p data-end="2029" data-start="1953">Visiting customer sites to activate services and resolve IT-related issues</p></li><li data-start="2030" data-end="2122"><p data-start="2032" data-end="2122">Working closely with the IT support desk to feedback on issues and ongoing support calls</p></li><li data-start="2123" data-end="2199"><p data-end="2199" data-start="2125">Liaising with account managers and keeping customers updated on progress</p></li><li data-start="2200" data-end="2284"><p data-start="2202" data-end="2284">Communicating with suppliers and network operators on live installs and projects</p></li><li data-end="2341" data-start="2285"><p data-end="2341" data-start="2287">Arranging site access with building management teams</p></li><li data-start="2342" data-end="2395"><p data-start="2344" data-end="2395">Conducting site surveys and producing route plans</p></li></ul><h3 data-start="2518" data-end="2555">Skills and experience (desirable)</h3><ul data-start="2557" data-end="2975"><li data-start="2557" data-end="2622"><p data-end="2622" data-start="2559">Strong communication skills and a professional on-site manner</p></li><li data-start="2623" data-end="2697"><p data-end="2697" data-start="2625">Good general IT skills and a desire to deepen your technical knowledge</p></li><li data-end="2748" data-start="2698"><p data-start="2700" data-end="2748">Interest in telecoms, broadband and networking</p></li><li data-end="2780" data-start="2749"><p data-end="2780" data-start="2751">Confidence using hand tools</p></li><li data-start="2781" data-end="2843"><p data-start="2783" data-end="2843">Ability to work independently and manage your own workload</p></li><li data-start="2844" data-end="2909"><p data-start="2846" data-end="2909">Understanding of fibre, leased lines or business connectivity</p></li><li data-end="2975" data-start="2910"><p data-start="2912" data-end="2975">A responsible, resilient attitude and a real drive to succeed</p></li></ul><h3 data-end="2991" data-start="2977">Why apply?</h3><ul data-end="3248" data-start="2993"><li data-start="2993" data-end="3051"><p data-end="3051" data-start="2995">Join an ambitious company that's growing quickly</p></li><li data-start="3052" data-end="3090"><p data-end="3090" data-start="3054">Work on varied sites across London</p></li><li data-end="3162" data-start="3091"><p data-end="3162" data-start="3093">Gain hands-on experience and structured training in telecoms and IT</p></li><li data-end="3248" data-start="3163"><p data-end="3248" data-start="3165">Be part of a supportive, energetic team where your contribution genuinely matters</p></li></ul><p data-is-last-node="" data-start="3250" data-end="3378" data-is-only-node="">If you're looking for a role where you can learn, grow and make an impact in a fast-moving industry, we'd love to hear from you.</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/V2lsbC5TdGVhZC4zODk4MS4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
<p>Robert Half Technology are assisting a market leading PE-backed facilities organisation to recruit a Interim IT Director on an initial 8-12 month contract basis. </p><p><strong>Objectives (8-12-Month Outcomes)</strong></p><p>The Interim IT Director will be accountable for designing and executing a transformation roadmap, delivering tangible improvements across cost, service quality, resilience, and commercial value.</p><ol><li><strong> Digital Transformation & Value Creation</strong></li></ol><ul><li>Design and execute a clear, prioritised digital transformation plan aligned to the PE value-creation strategy.</li><li>Translate technology initiatives into commercial outcomes (cost reduction, productivity, service improvement, scalability).</li><li>Establish clear governance, milestones, and success metrics within the business.</li></ul><ol start="2"><li><strong> Automation, AI & Process Efficiency</strong></li></ol><ul><li>Identify and deliver automation and AI opportunities that reduce manual effort, improve speed, and enhance customer and internal service experience.</li><li>Simplify and streamline core business processes, removing friction and failure points.</li></ul><ol start="3"><li><strong> Outsourced IT Review & Supplier Reset</strong></li></ol><ul><li>Conduct a rapid but thorough review of the current outsourced IT model (including Aura).</li><li>Address poor service levels, slow response times, and lack of value for money.</li><li>Redesign the sourcing strategy: renegotiate, replace, or re-tender providers as required.</li><li>Deliver cost transparency, improved SLAs, and materially better service quality.</li><li>Resolve issues around overpriced, second-hand equipment and long lead times.</li></ul><ol start="4"><li><strong> IT Security & Risk Management</strong></li></ol><ul><li>Assess and remediate cyber and operational security risks.</li><li>Ensure the business meets an appropriate level of security maturity for a PE-backed organisation preparing for exit.</li><li>Put in place pragmatic, proportionate controls and incident response capability.</li></ul><ol start="5"><li><strong> Data & Analytics Capability</strong></li></ol><ul><li>Improve access to reliable management information and analytics.</li><li>Enable data-driven decision-making across the executive team.</li><li>Define a realistic roadmap for analytics maturity aligned to business need.</li></ul><ol start="6"><li><strong> IT Procurement & Commercial Control</strong></li></ol><ul><li>Establish disciplined IT procurement processes.</li><li>Ensure technology spend is justified, benchmarked, and ROI-led.</li><li>Introduce stronger commercial management of vendors and contracts.</li></ul><ol start="7"><li><strong> Build a Fit-for-Purpose IT Function</strong></li></ol><ul><li>Design and implement an appropriate target operating model for IT, balancing in-house capability and outsourced services.</li><li>Clarify roles, accountability, and governance.</li><li>Upskill or reshape the existing IT Manager role as part of a sustainable future-state function.</li></ul><ol start="8"><li><strong> Core Systems & Operating System Remediation</strong></li></ol><ul><li>Address critical system instability, including replacement of the unsupported operating system (in place since November 2015).</li><li>Build a robust business case for change, clearly articulating risk, cost, ROI, and implementation roadmap.</li><li>Reduce system failures and downtime, improving operational resilience.</li></ul><ol start="9"><li><strong> Exit Readiness</strong></li></ol><ul><li>Ensure all initiatives support the broader objective of maximising valuation and exit readiness for summer 2027.</li><li>Improve technology due-diligence readiness, documentation, resilience, and scalability.</li><li>Leave behind a clear technology roadmap that extends beyond the interim engagement.</li></ul><p><strong>Profile Type</strong></p><ul><li>Proven Interim IT Director / Technology Transformation Lead experience in PE-backed or highly commercial environments.</li><li>Strong track record of fixing underperforming outsourced IT models.</li><li>Commercially astute, able to build ROI-led business cases and challenge spend.</li><li>Hands-on, delivery-focused, and credible at board and CEO level.</li><li>Comfortable operating in ambiguity and moving at pace.</li></ul><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/S2F6aW0uSGFzc2FuLjU3NDAxLjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
<p><strong>Conduct Risk Manager / Senior Manager - Retail Banking</strong></p><p>Take the next step in your career with a leading consulting team focusing on conduct, regulatory change, and customer outcomes in the retail banking sector.</p><p>Robert Half are seeking a talented Conduct Risk Manager / Senior Manager with a passion for driving best-in-class conduct and compliance across major financial services organizations.</p><p><strong>Required experience </strong></p><ul><li>Conduct risk / Consumer Duty experience within <strong>retail financial services.</strong></li><li>Proven expertise in retail conduct risk or large-scale remediation projects within complex organizations.</li><li>Understanding of UK regulatory requirements, especially Consumer Duty, and the practical implications.</li><li>Experience enhancing customer journey/experience in regulated environments.</li><li>Strong project management, reporting and analytical skills - able to work independently and drive delivery</li></ul><p><strong>Responsibilities </strong></p><ul><li>Lead the delivery of projects around Consumer Duty, Governance, Culture and Controls, regulatory applications and authorisations, and non-financial risk transformation.</li><li>Manage end-to-end client workstreams, ensuring results are delivered on time, within budget, and to the highest standards.</li><li>Design and deliver customer remediation events and solutions responding to regulatory change and conduct risk assessments.</li><li>Build relationships with clients, senior stakeholders,</li><li>Identify, develop, and grow new opportunities for both existing and future clients, including leading proposals and bids for new work.</li><li>Advance your personal specialisms and help drive our company's reputation as a market leader.</li><li>Collaborate internationally to ensure consistent, high-quality solutions across global offices.</li></ul><p> <strong>Conduct Risk Manager / Senior Manager - Retail Banking</strong></p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/Q2FsbHVtLlNhdW5kZXJzLjk4NTYwLjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
<p>Robert Half is partnering with a leading UK retail organisation to hire an Apple Systems Engineer for an initial 6-month contract, with a strong view to permanent.</p><p>This role will act as a senior technical escalation point across the IT service desk while owning Apple-focused systems, endpoint management, and day-to-day IT operations within the London office. The position will play a key role in stabilising, improving, and scaling IT support as the organisation builds a London-based IT team.</p><p data-end="730" data-start="709"><strong>Responsibilities:</strong></p><ul data-end="1574" data-start="731"><li data-end="808" data-start="731">Act as a senior escalation point across 1st, 2nd, and 3rd line IT support</li><li data-start="809" data-end="897">Deliver high-quality, customer-focused support across macOS and Windows environments</li><li data-start="898" data-end="983">Own and continuously improve IT service desk processes and best-practice delivery</li><li data-end="1068" data-start="984">Manage Apple device lifecycle management using Jamf and Microsoft InTune<strong> </strong></li><li data-start="984" data-end="1068">Lead employee onboarding and offboarding, including device provisioning and access management</li><li data-end="1256" data-start="1167">Support a remote workforce, including networking, VPN, and secure access requirements</li><li data-end="1350" data-start="1257">Troubleshoot server-related issues and collaborate with wider IT stakeholders as required</li><li data-start="1351" data-end="1424">Support cloud terminals, system changes, and operational improvements</li><li data-start="1425" data-end="1496">Take ownership of day-to-day IT operations within the London office</li><li data-start="1497" data-end="1574">Contribute to the growth and development of a future London-based IT team</li></ul><p data-end="1596" data-start="1581"><strong>Experience:</strong></p><ul data-end="2116" data-start="1597"><li data-start="1597" data-end="1686">Strong hands-on experience supporting macOS environments in an enterprise setting</li><li data-start="1687" data-end="1736">Good working knowledge of Windows systems</li><li data-start="1737" data-end="1798">Proven experience using Jamf and Microsoft Intune</li><li data-start="1799" data-end="1852">Solid understanding of user and device management</li><li data-start="1853" data-end="1907">Experience supporting remote and hybrid workforces</li><li data-start="1908" data-end="1979">Working knowledge of networking concepts and server troubleshooting</li><li data-end="2049" data-start="1980">Ability to work independently and take ownership of IT operations</li><li data-start="2050" data-end="2116">Experience within a retail or multi-site environment (desirable)</li></ul><p data-start="2123" data-end="2140"><strong>Organisation:</strong></p><ul data-start="2141" data-end="2360"><li data-start="2141" data-end="2210">London-based contract role - 4 days per week onsite (Holborn)</li><li data-end="2268" data-start="2211">Initial 6-month contract with a view to permanent</li><li data-start="2269" data-end="2292">Global Retail organisation</li><li data-start="2269" data-end="2292">Competitive hourly rate</li></ul><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/YW5kcmUuZ2FyZGVuZXJtY2ZhcmxhbmUuODUyMTIuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
<p><strong>Credit Manager</strong></p><p><strong>£60,000</strong></p><p><strong>Office based</strong></p><p><strong>Basingstoke</strong></p><p><strong> </strong></p><p><strong>About the opportunity:</strong></p><p>As Credit Manager, you'll oversee the UK collections team and work closely with colleagues across the Isle of Man and the UK to deliver effective debt recovery strategies. You'll ensure that every customer interaction achieves the right outcome while maintaining full compliance with FCA and other regulatory standards.</p><p> You'll also play a key role in shaping best practices, refining processes, and supporting senior management with performance reporting and strategic decisions. If you're an experienced collections professional looking to lead, inspire, and make a difference, we'd love to hear from you.</p><p> </p><p><strong>Responsibilities:</strong></p><ul><li>Lead and support the UK collections team to maximise recovery performance.</li><li>Manage arrears accounts in line with company standards and FCA regulations.</li><li>Oversee litigation and insolvency processes, liaising with solicitors and advocates as required.</li><li>Maintain robust systems and accurate records of all activities.</li><li>Collaborate with Compliance and Finance teams to ensure regulatory adherence and accurate reporting.</li><li>Drive continuous process improvement to minimise delinquency.</li><li>Ensure all activity reflects our core value in achieving the right customer outcome.</li></ul><p> </p><p><strong>Requirements:</strong></p><ul><li> Proven experience in debt recovery and collections management within financial services.</li><li>Strong leadership and communication skills, with the ability to influence at all levels.</li><li>Excellent knowledge of UK collections law, GDPR, and AML regulations.</li><li>A results-driven mindset, coupled with empathy and professionalism.</li><li>A commitment to compliance, accuracy, and continuous improvement.</li></ul><p> </p><p><strong>In return we are offering:</strong></p><ul><li>35 hour working week Monday - Friday (office based)</li><li>25 days annual leave plus bank holidays.</li><li>Discretionary bonus scheme.</li><li>Death in service - 4x annual salary.</li><li>Pension contributions 4% employer, 5% employee.</li><li>Employee Assistance Programme</li><li>Various wellbeing and Social events throughout the year.</li></ul><p>For more information please contact me in the first instance.</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/UGV0ZS5SaWNoYXJkcy4zMTEzMy4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
<p>Robert Half Finance & Accounting are partnering with a leading Technology Business in London to recruit an immediate, temporary Assistant Accountant for 3 months.</p><p><strong>Role:</strong></p><p>Our client is looking for an immediate, temporary, Assistant Accountant to assist them for 3 months. You be will be responsible for following duties:</p><ul><li>Support day-to-day Accounts Payable operations, including AP mailbox management, invoices and expenses processing, supplier communications, and payment runs, ensuring accuracy and compliance with internal controls</li><li>Manage supplier queries and discrepancies end-to-end, performing vendor statement reconciliations and resolving issues efficiently</li><li>Support year-end close by reconciling balance sheet accounts, bank statements, clearing aged creditor balances, investigating variances, and ensuring liabilities are complete and accurate</li><li>Collaborate with our procurement team and budget holders to ensure smooth financial operations.</li><li>Support business with ad hoc virtual cards and credit cards payments, ensuring supporting receipts are filed and expenses allocated to the correct budgets</li><li>Support AP automation and reporting requirements</li><li>Own day-to-day Accounts Receivable operations, including customer invoicing, AR mailbox management, and maintenance of AR trackers</li><li>Reconcile customer accounts and statements, resolving invoicing and payment discrepancies in a timely manner</li><li>Prepare and review aged debtor reports and proactively follow up on overdue balances to support cash collection, proactively escalate where necessary</li><li>Liaise with internal teams and customers to resolve invoicing or payment related queries, escalating issues as needed</li><li>Liaise with internal teams and customers to resolve AR-related queries and support month-end and year-end close activities</li></ul><p><strong>Profile:</strong></p><p>The successful temporary Assistant Accountant will have have 3+ years experience.</p><p>You must be immediate or 1 weeks notice to be considered for this role.</p><p><strong>Client:</strong></p><p>Our client are a leading Technology Business based in London. You will have the opportunity to work in a fast paced, dynamic environment. </p><p><strong>Salary & Benefits:</strong></p><p>This temporary Assistant Accountant role will be paying circa £19-£23 per hour, dependant on experience.</p><p> </p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/SGFycnkuU3RvcmV5LjkxNjYzLjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
<p></p><p>Robert Half have partnered with a B2B SAAS organisation to recruit for a<strong> </strong>Data Analyst for an initial 3 month contract.</p><p>The primary objective of this role is to provide high‑quality commercial insights, revenue performance reporting, and analytical support across Sales, Marketing, Customer, and Finance functions.</p><p>This will involve analysing large datasets, building dashboards and tools, improving data-driven processes, and delivering clear recommendations to senior stakeholders.</p><h2><strong>Role:</strong></h2><p>You will play a key role within the Revenue Operations & Data function, supporting strategic and operational decision-making through analysis, reporting, and commercial insights. The role requires strong technical capability (Excel, SQL/AWS, BI tools) and strong commercial acumen, with a focus on enabling high performance across Go-To-Market teams.</p><ul><li>Extract, process, and analyse large datasets to identify trends, risks, and commercial opportunities.</li><li>Build tools and reports using <strong>Excel</strong>, <strong>Power BI</strong>, and cloud-based analytics platforms such as <strong>AWS (Athena SQL, S3, Glue, Lambda)</strong>.</li><li>Translate complex data into clear, actionable insights to improve revenue outcomes and operational efficiency.</li><li>Develop and maintain dashboards tracking revenue performance, pipeline, sales effectiveness, and business KPIs.</li><li>Conduct close-lost, pipeline, and forecasting analysis to support commercial strategy.</li><li>Support the creation of board-level reporting for senior leadership.</li><li>Work closely with Sales, Marketing, Customer, and Finance stakeholders.</li><li>Collaborate directly with senior leadership to support strategic decision-making.</li><li>Support scenario modelling and commercial forecasting, including pricing and revenue impact assessments.</li></ul><h2>Experience:</h2><ul><li>Strong proficiency in the following:<ul><li><strong>AWS (Athena SQL, Glue, S3, Lambda)</strong></li><li><strong>Power BI</strong></li><li><strong>Advanced Excel</strong></li></ul></li></ul><ul><li>Experience with SQL, analytics tooling, or BI platforms such as Tableau or Looker is beneficial.</li><li>Background supporting commercial or revenue-focused analytics projects.</li><li>Strong experience in commercial analysis or revenue operations.</li><li>Ability to interrogate data, solve business problems, and provide clear recommendations.</li><li>Experience working with commercial finance, revenue operations, or data functions.</li></ul><h3> </h3><h2><strong>Contract Details:</strong></h2><ul><li>Hybrid Working - 3 Days based in London </li><li>Initial 3 month contract</li><li>Competitive Day Rate (Inside IR35)</li></ul><br><p> </p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/YW5kcmUuZ2FyZGVuZXJtY2ZhcmxhbmUuNzM3ODEuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
<p><strong>Interim Credit Manager</strong></p><p><strong>£300-350 per day</strong></p><p><strong>Hybrid 3 days in office</strong></p><p><strong>Basingstoke</strong></p><p><strong> </strong></p><p><strong>About the opportunity:</strong></p><p>As Credit Manager, you'll oversee the UK collections team and work closely with colleagues across the Isle of Man and the UK to deliver effective debt recovery strategies. You'll ensure that every customer interaction achieves the right outcome while maintaining full compliance with FCA and other regulatory standards.</p><p> You'll also play a key role in shaping best practices, refining processes, and supporting senior management with performance reporting and strategic decisions. If you're an experienced collections professional looking to lead, inspire, and make a difference, we'd love to hear from you.</p><p> </p><p><strong>Responsibilities:</strong></p><ul><li>Lead and support the UK collections team to maximise recovery performance.</li><li>Manage arrears accounts in line with company standards and FCA regulations.</li><li>Oversee litigation and insolvency processes, liaising with solicitors and advocates as required.</li><li>Maintain robust systems and accurate records of all activities.</li><li>Collaborate with Compliance and Finance teams to ensure regulatory adherence and accurate reporting.</li><li>Drive continuous process improvement to minimise delinquency.</li><li>Ensure all activity reflects our core value in achieving the right customer outcome.</li></ul><p> </p><p><strong>Requirements:</strong></p><ul><li> Proven experience in debt recovery and collections management within financial services.</li><li>Strong leadership and communication skills, with the ability to influence at all levels.</li><li>Excellent knowledge of UK collections law, GDPR, and AML regulations.</li><li>A results-driven mindset, coupled with empathy and professionalism.</li><li>A commitment to compliance, accuracy, and continuous improvement.</li></ul><p>For more information please contact me in the first instance.</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/UGV0ZS5SaWNoYXJkcy42NDUyNS4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
<p>The successful Brand Manager will join the UK & Ireland Marketing team, reporting to a Senior Product Manager.</p><p>The Brand Manager is responsible for supporting the development and execution of long-term strategies across a core product category within the UK and Ireland. </p><p>The position contributes to strategic decision-making including product assortment, innovation forecasting, go-to-market planning and channel prioritisation, alongside trade marketing activity to support commercial execution.</p><p>This role is a hybrid role based in west London and is looking for someone to be able to start asap! This will be a 6- 8 contract role. </p><p> </p><p><strong>Brand Manager Key Responsibilities: </strong></p><ul><li>Support the Senior Product Manager in developing and delivering long-term category strategies across the UK and Ireland.</li><li>Manage day-to-day brand and category activity, including promotional planning, assortment optimisation, pricing recommendations, innovation forecasting, consumer activation, go-to-market strategies, and commercial and financial tracking, working cross-functionally with Marketing, Sales and Category teams.</li><li>Develop high-quality presentations and materials and present to internal stakeholders and external customers as required.</li><li>Liaise with regional and global teams, sharing local market insight and data to support decision-making and upcoming launches.</li><li>Lead the development of selling tools, packaging, point-of-sale and display materials, coordinating with sales teams, internal stakeholders and external partners to ensure timely delivery.</li><li>Own local processes for new product setup, ensuring accurate information flow, challenging assumptions to manage complexity, and maintaining agreed timelines.</li><li>Review and support copywriting, research materials and other content developed by central teams.</li><li>Deliver product knowledge training for internal teams and customers when required.</li><li>Support the wider marketing team on the planning, execution and optimisation of marketing communication campaigns.</li><li>Prepare, manage and track brand support budgets in collaboration with the wider team.</li><li>Develop a strong understanding of market dynamics and share actionable insights across the business.</li><li>Deliver presentations across leadership, sales and customer forums as required.</li><li>Travel within Ireland and Europe on an ad hoc basis where necessary.</li></ul><p> <strong>Ideal Brand Manager Profile: </strong></p><ul><li>Degree-level education preferred (Marketing or Business advantageous but not essential).</li><li>At least four years' relevant experience within marketing, sales, category management or an agency environment.</li><li>Strong written and verbal communication skills in English.</li><li>Proficient in Microsoft Office, particularly Excel, PowerPoint and Word.</li><li>Experience working within UK & Ireland retail or a comparable commercial environment preferred.</li></ul><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/Q2Fyb2xpbmUuR3JhaW5nZXIuODMzMTAuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
<p>Will Trevor at Robert Half is partnering with a professional services group on a Sales Ledger Clerk opportunity. </p><p>This role will be 5 days in the office in Finsbury / Moorgate direction, the role will offer flexibility post 3 months depending on how the candidate is settling into the position. </p><p>Responsibilities</p><ul><li>Run weekly Sales Upload onto sage (From eclipse and Guardhouse)</li><li>Send weekly invoices to clients</li><li>Check the system to ensure invoicing details are correct prior to Sales Upload and follow up this has been amended by the correct person</li><li>Reconcile, prepare and send monthly invoices / applications</li><li>Raise invoices and credit notes on Sage manually</li><li>Deal with client queries</li><li>Manage consultant's debt from weekly invoices and queries outstanding</li><li>Run Credit Checks and ensure insurance policies are in place for new clients (as well as keeping currently clients active and redundant clients cancelled)</li><li>Liaise with credit control for reconciliations on outstanding debts and allocating payments</li><li>Prepare and send customer statements (monthly billed clients)</li><li>Attend weekly age debt meetings - giving updates on delays in invoices being sent</li></ul><p>Requirements and skills</p><ul><li>Previous experience in an accounts receivable, sales ledger, or finance support role is desirable</li><li>Good numerical ability and a basic understanding of accounting or finance principles</li><li>The ability to work accurately under pressure.</li><li>Competent with accounting software (Sage 200 / Oracle) and Microsoft Excel</li><li>Able to prioritise workload and manage time effectively, particularly around month-end</li></ul><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/V2lsbC5UcmV2b3IuNTMyNTIuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
