<p data-start="158" data-end="556"><strong>Robert Half are recruiting for an exciting new contract opportunity! This role is fully remote or working from their Solihull offices on a hybrid basis if preferred.</strong> The HR Operations Manager is responsible for the effective day-to-day delivery of HR operational services across the business. This role ensures that core HR processes across the employee lifecycle-including onboarding, payroll coordination, HR systems, employee data, benefits administration, and policy governance-are delivered consistently, efficiently, and in line with regulatory requirements.</p><p data-end="926" data-start="558">Acting as a key link between the People team, Finance, managers, and external partners, the HR Operations Manager drives service excellence, continuous improvement, and operational efficiency. The role also leads the HR Operations team and uses data, systems, and standardised processes to enhance the employee experience and support informed business decision-making.</p><h2 data-start="1418" data-end="1445"><strong data-start="1421" data-end="1445">Key Responsibilities</strong></h2><h3 data-start="1447" data-end="1483">HR Operations & Service Delivery</h3><ul data-start="1484" data-end="2018"><li data-start="1484" data-end="1653"><p data-start="1486" data-end="1653">Lead the delivery of HR operational services across the full employee lifecycle, including onboarding, offboarding, payroll coordination, and employee data management.</p></li><li data-start="1654" data-end="1877"><p data-end="1877" data-start="1656">Act as the primary point of contact for operational HR queries and provide pragmatic advice to managers on employee relations matters, including contractual terms, absence management, policies, and consultation processes.</p></li><li data-start="1878" data-end="2018"><p data-end="2018" data-start="1880">Ensure HR services are delivered consistently and in line with internal governance, employment legislation, and data protection standards.</p></li></ul><h3 data-end="2053" data-start="2020">HR Systems, Data & Compliance</h3><ul data-start="2054" data-end="2513"><li data-start="2054" data-end="2216"><p data-end="2216" data-start="2056">Own and optimise the use of the HRIS (Sage HR), ensuring data accuracy, confidentiality, and compliance with GDPR, employment legislation, and ISO requirements.</p></li><li data-end="2306" data-start="2217"><p data-end="2306" data-start="2219">Maintain ownership of the company's HMRC SMS visa portal and ensure ongoing compliance.</p></li><li data-end="2403" data-start="2307"><p data-end="2403" data-start="2309">Conduct regular audits and quality checks to safeguard the integrity of HR data and processes.</p></li><li data-end="2513" data-start="2404"><p data-end="2513" data-start="2406">Leverage workforce data and insights to support senior leadership decision-making and service improvements.</p></li></ul><h3 data-start="2515" data-end="2554">Leadership & Stakeholder Management</h3><ul data-end="2981" data-start="2555"><li data-start="2555" data-end="2690"><p data-start="2557" data-end="2690">Provide line management and development support to the HR Operations team, promoting a high-performance and customer-focused culture.</p></li><li data-end="2856" data-start="2691"><p data-start="2693" data-end="2856">Build strong, collaborative relationships with People teams, Finance, Payroll, regional HR colleagues, and wider stakeholders to ensure joined-up service delivery.</p></li><li data-start="2857" data-end="2981"><p data-end="2981" data-start="2859">Act as the escalation point for complex or sensitive HR operational issues, resolving them efficiently and professionally.</p></li></ul><h3 data-start="3455" data-end="3484">Change & Project Delivery</h3><ul data-end="3795" data-start="3485"><li data-start="3485" data-end="3594"><p data-start="3487" data-end="3594">Lead and support HR Operations activity related to TUPE transfers, restructures, and redundancy programmes.</p></li><li data-end="3697" data-start="3595"><p data-start="3597" data-end="3697">Partner with overseas HR teams to align operational processes and ensure consistency across regions.</p></li><li data-start="3698" data-end="3795"><p data-start="3700" data-end="3795">Provide cross-coverage for international People Operations during peak periods or annual leave.</p></li></ul><h3 data-end="3823" data-start="3797">Broader People Support</h3><ul data-end="5103" data-start="4211"><li data-end="3989" data-start="3824"><p data-end="3989" data-start="3826">Act as the dedicated HR Advisor for specific business units, supporting recruitment activity, employee relations cases, organisational change, and people planning.</p></li><li data-end="4165" data-start="3990"><p data-start="3992" data-end="4165">Contribute to wider People & Culture initiatives beyond core operations, including learning and development delivery, workplace strategy, engagement, and culture programmes.</p></li></ul><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/SmVzc2ljYS5NdXNncmF2ZS4xNzIyMS4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
<p><strong>Director, IT & AI Infrastructure - Central London - BioTech</strong></p><p><strong>£100K - £140k, Bonus & Benefits</strong></p><p>Robert Half a partnered with a fast-scaling BioTech based in London.</p><p>Relentless Medicine Discovery Needs Relentless Technology!</p><p>The way medicines are discovered today is too slow. We believe patients deserve better - and faster. That requires unconventional thinking, advanced computation, and a relentless drive to do things differently.</p><p>We are an ambitious biotech organisation uniting <strong>AI, computation, and RNAi</strong> to accelerate the discovery of differentiated therapies with real-world impact. Our teams thrive on complexity, creativity, and collaboration, and we move quickly to turn insight into action.</p><p>As we continue to scale, we are seeking a <strong>Director of IT & AI Infrastructure</strong> to lead our enterprise technology, security, and AI enablement strategy at a pivotal moment in our journey.</p><p><strong>The Role</strong></p><p>Reporting to the <strong>VP, Head of Applied AI & Informatics</strong>, this role owns enterprise IT operations, cloud infrastructure, cybersecurity, and AI enablement across the organisation. You will be accountable for safeguarding systems, data, and intellectual property, while ensuring our technology estate actively accelerates R&D and commercial productivity.</p><p>This is a highly visible leadership role at the intersection of <strong>IT, security, AI, and biotech R&D</strong>, offering the opportunity to shape how AI is embedded responsibly and effectively across the business.</p><p><strong>What You'll Do</strong></p><p><strong>Infrastructure & Operations</strong></p><ul><li>Lead Microsoft 365 and end-user computing environments</li><li>Oversee AWS cloud architecture supporting discovery and computational platforms</li><li>Ensure availability, performance, backup, and disaster recovery readiness</li><li>Establish infrastructure standards, documentation, and operational best practice</li><li>Deploy AI-enabled IT automation for monitoring, support, and knowledge management</li><li>Partner with internal AI teams to support secure and efficient AI workloads</li></ul><p><strong>Security & Compliance</strong></p><ul><li>Own the end-to-end cybersecurity posture across all systems</li><li>Implement access controls, monitoring, and incident response frameworks</li><li>Maintain compliance with GDPR, SOC 2 and other relevant standards</li><li>Conduct regular security audits, penetration testing, and risk assessments</li><li>Manage third-party vendors and security risk</li><li>Govern secure use of enterprise AI platforms (e.g. generative AI tools), protecting IP and sensitive data</li><li>Define and enforce responsible AI, data sharing, and access control policies</li></ul><p><strong>Strategy & Leadership</strong></p><ul><li>Develop and deliver a multi-year IT and AI infrastructure roadmap</li><li>Evaluate emerging technologies relevant to biotech, R&D, and computational science</li><li>Define IT governance and risk management aligned to regulatory needs</li><li>Own IT budget, licensing, and vendor relationships</li><li>Partner with R&D leadership on capacity planning and infrastructure strategy</li><li>Drive enterprise adoption of secure AI tools, including training teams to embed AI into daily workflows</li><li>Advise senior leadership on AI, security, and operational efficiency</li></ul><p><strong>Skills & Experience</strong></p><p><strong>Essential</strong></p><ul><li>8+ years in senior IT or infrastructure leadership roles, ideally in regulated environments (biotech, pharma, healthcare)</li><li>Strong experience managing AWS production environments</li><li>Proven success building and maturing enterprise security programmes</li><li>Hands-on expertise with Microsoft 365 and identity platforms (Azure AD / Entra ID)</li><li>Deep understanding of IAM, network security, and encryption</li><li>Degree in Computer Science, Engineering, or equivalent experience</li><li>Working knowledge of enterprise AI platforms and architectures</li><li>Experience defining or governing AI use in data-sensitive or regulated settings</li><li>Ability to translate AI opportunity and risk into practical enterprise outcomes</li></ul><p><strong>Nice to Have</strong></p><ul><li>Experience in high-growth or early-stage biotech/pharma</li><li>Familiarity with GxP, HIPAA, or similar frameworks</li><li>Exposure to data platforms, MLOps, or AI/ML infrastructure in R&D contexts</li><li>Ownership of SOC 2 or similar certifications</li></ul><p><strong>Benefits</strong></p><p><strong>Committed to Care</strong></p><ul><li>Healthcare, pension/401(k), and life assurance</li></ul><p><strong>Celebrating Success</strong></p><ul><li>Competitive salary, performance-related bonus, and recognition awards</li></ul><p><strong>Unlocking Potential</strong></p><ul><li>Dedicated personal development time and learning budget</li></ul><p><strong>Enjoying Life</strong></p><ul><li>Social and wellbeing initiatives and a competitive holiday/PTO policy</li></ul><p> </p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/amFtZXMud2lsbHNvbi4wMDQzNS4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
<p>Purpose On a contract basis, be an extra pair of hands working closely with the CPO and HR team to drive a variety of operational and strategic HR activities. With a significant business transformational change agenda, they will work closely with the business to help identify, build and/or embed effective HR efficiencies within the people space. This role will involve being hands-on role working across all levels of the organisation. Key Responsibilities may include: Transformational change * Work with the CPO to implement and effect business change activities. Proactively identify and manage risks and issues as they arise, ensuring that the necessary strategies to deliver practical and pragmatic solutions are put in place * Work with the CPO and HR Operations Partner with preparing and implementing new/improved HR processes through providing input and research as well as proof reading papers and policies ahead of launch Talent Management * Manage recruitment processes end to end * Collaborate with the HR Operations Partner to ensure a smooth and effective onboarding process and positive employee onboarding experience * Influence workforce planning, talent management and succession planning Remuneration and Benefits * Work closely with the HR team to plan, educate and implement our employee benefits and remuneration offering * Lead specific projects and/or support the ongoing improvements in rem & bens * Lead the design and implementation of our learning and development agenda including tracking spend to budget. Sometimes this will involve facilitating the training yourself Other activities will include: * Oversee the monthly payroll process, acting as the 2nd pair of eyes in terms of review and sign off * Coach and mentor colleagues within HR, sharing best practice and ultimately upskilling others * Maintain high standards of professionalism at all times. Adheres to the conduct rules expected of a Conduct employee under the SMCR. Key Skills and Experience Essential * Experience of working in the Financial Services sector is essential * Motivated working in a busy, friendly, sociable working environment * Strong business acumen with a client-focused outlook. They will have the ability to translate HR knowledge into something management and leaders can relate to * Demonstratable experience of juggling busy workloads effectively, prioritising and who is confident with project plans * Excellent organisational skills, an eye for accuracy and are a completer/finisher * Proven ability to influence senior stakeholders across a generalist HR remit in Financial Services * Expertise and up to date knowledge in HR disciplines particularly employee relations given the changing UK landscape * Excellent communication (written and oral) and problem-solving skills * Ability to manage ambiguity and drive change.</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/UmVtaS5HYXkuMDcwODUuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
