4 results for It Support Engineer Top Company in Manchester, Manchester

IT Support Engineer

Mansfield, Nottinghamshire
remote
Permanent
35000 - 40000 GBP / Yearly
<h2 data-end="393" data-start="373">IT Support Engineer</h2><h2 data-end="393" data-start="373">Job Purpose</h2>We are seeking an experienced and proactive IT Support Engineer to manage and optimise local IT infrastructure, systems, and user support services for business operations. The role involves providing 1st and 2nd line support, managing hardware and software assets, overseeing user access and security policies, and contributing to broader IT projects in collaboration with European and global IT teams. <h2 data-end="851" data-start="822">Key Responsibilities</h2><ul data-end="1604" data-start="852"><li data-start="852" data-end="980">Support and maintain IT infrastructure including computers, networks, printers, and end-user applications such as Office 365</li><li data-start="981" data-end="1066">Deliver 1st and 2nd line technical support via ticketing system, phone, and email</li><li data-end="1166" data-start="1067">Manage IT hardware and software inventory, including procurement, setup, and lifecycle tracking</li><li data-end="1238" data-start="1167">Administer user accounts, access permissions, and security settings</li><li data-start="1239" data-end="1313">Plan, implement, and document IT changes in line with company policies</li><li data-start="1314" data-end="1397">Collaborate on regional and global IT infrastructure and cybersecurity projects</li><li data-start="1398" data-end="1509">Identify opportunities for automation and process improvement; propose and implement effective IT solutions</li><li data-end="1604" data-start="1510">Monitor systems and services using appropriate tools to ensure reliability and performance</li></ul> <h2 data-end="1831" data-start="1792">Skills and Experience Required</h2><ul data-start="1832" data-end="2601"><li data-start="1832" data-end="1970">5+ years of experience in IT support roles, including 1st and 2nd line support, ideally in an international or multi-site organisation</li><li data-start="1971" data-end="2176">Strong technical knowledge of:<ul data-end="2176" data-start="2006"><li data-end="2044" data-start="2006">Network and infrastructure support</li><li data-start="2047" data-end="2088">Hardware (PCs, smartphones, printers)</li><li data-end="2139" data-start="2091">Active Directory and Office 365 user support</li><li data-end="2176" data-start="2142">IT security and best practices</li></ul></li><li data-start="2177" data-end="2280">Experience with Windows Server, virtualisation (e.g. VMware), and backup strategies is advantageous</li><li data-end="2341" data-start="2281">Self-motivated with a hands-on, problem-solving approach</li><li data-end="2403" data-start="2342">Strong team player with the ability to work independently</li><li data-start="2404" data-end="2479">Well-organised with excellent time management and prioritisation skills</li><li data-end="2532" data-start="2480">Strong interpersonal and communication abilities</li><li data-end="2601" data-start="2533">Flexible and adaptable to changing business and technology needs</li></ul><h2 data-start="2608" data-end="2637">Desirable Attributes</h2><ul data-start="2638" data-end="2826"><li data-start="2638" data-end="2696">Experience with IT change management and documentation</li><li data-start="2697" data-end="2757">Familiarity with automation tools or systems integration</li><li data-end="2826" data-start="2758">Exposure to international IT environments and multi-region support</li></ul>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/RmF6Lk5hbmRvby41MTY4NS4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
2025-10-03T16:22:41Z

1st line Support

Harrogate, North Yorkshire
remote
Contract
- GBP / Yearly
Urgent Contractor Needed: 1st/2nd Line IT Support Engineer Location: Harrogate🕒 Employment Type: Contract💷 Salary: £12.5 Per HourWorking Pattern: 5 days on site full time 🧑‍💼 About the RoleMy Client is looking for a proactive and customer-focused IT Support Engineer to join their team. This is a great opportunity for someone with a passion for technology and a desire to grow within a dynamic IT environment. 🧠 Skills & Experience<ul><li>Previous experience in a 1st/2nd line IT support role would be advantageous</li><li>Strong knowledge of Windows 10/11, Microsoft 365, and basic networking</li><li>Familiarity with Active Directory, Exchange, and remote support tools</li><li>Excellent communication and problem-solving skills</li><li>Ability to work independently and as part of a team</li></ul> If you are interested in this position please reach out ASAP to Sam.bos- or 01179935411Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/c2FtLmJvc2NvbGV5Ljk1NzkwLjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
2025-11-05T15:25:49Z

IT Manager

Oldham, Greater Manchester
remote
Permanent
50000 - 60000 GBP / Yearly
OverviewWe are seeking an experienced and forward-thinking IT Manager to lead and develop our technology function across multiple sites. This role will be responsible for overseeing day-to-day IT operations, driving strategic technology improvements, and ensuring our systems, infrastructure, and data remain secure, resilient, and aligned with business goals. The ideal candidate will have strong technical expertise, proven ERP implementation experience (Dynamics Navision or similar), and a track record of managing IT within an SME environment.Key ResponsibilitiesERP Implementation & Management<ul><li>Lead or support the implementation, optimisation, and ongoing management of Dynamics ERP system</li><li>Collaborate with internal teams and external partners to ensure the ERP platform meets evolving operational needs.</li><li>Provide user support, training, and process refinement related to ERP functions.</li></ul>Strategic Leadership & Technology Roadmap<ul><li>Develop and maintain a clear IT and technology roadmap aligned to business objectives.</li><li>Assess business needs and translate them into actionable IT strategies.</li><li>Drive continuous improvement across systems, processes, and security.</li></ul>Team Leadership & People Management<ul><li>Line manage the IT Support team, providing coaching, training, and performance management.</li><li>Set clear objectives and create a high-performing service-focused culture.</li><li>Oversee prioritisation and resolution of support tickets and escalations.</li></ul>Infrastructure & Systems Management<ul><li>Oversee and support the core Microsoft desktop and server environment, including AD, O365/M365, networking, and virtualisation.</li><li>Manage hardware, software, networks, backups, and disaster recovery procedures.</li><li>Ensure system performance, reliability, and scalability across all sites.</li></ul>Cybersecurity & Compliance<ul><li>Lead cybersecurity initiatives, risk assessments, and mitigation plans.</li><li>Ensure compliance with data protection (e.g., GDPR) and industry standards.</li><li>Implement and maintain security policies, monitoring tools, and incident-response processes.</li></ul>Supplier & Third-Party Management<ul><li>Manage third-party IT vendors, suppliers, and service providers.</li><li>Negotiate contracts, manage performance, and ensure value and quality of service.</li><li>Coordinate external support for ERP, infrastructure, and security services where required.</li></ul>Skills & Experience RequiredEssential<ul><li>Proven experience as an IT Manager or Senior IT Leader within an SME environment.</li><li>Hands-on experience with ERP systems</li><li>Strong technical knowledge of Microsoft desktop and server technologies, networking, cloud services (e.g., Microsoft 365/Azure), and virtualisation.</li><li>Demonstrable experience in cybersecurity management, compliance, and risk mitigation.</li><li>Experience managing IT suppliers, third-party providers, and service contracts.</li><li>Track record of managing and developing IT support teams.</li><li>Ability to create and deliver an IT/technology roadmap for business growth.</li><li>Full UK driving licence</li></ul>Desirable<ul><li>Experience within a manufacturing, distribution, or similar operational SME.</li><li>Knowledge of modern IT frameworks (ITIL, NIST, ISO27001).</li><li>Project management certification or experience (Prince2, Agile, etc.).</li></ul> Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/RmF6Lk5hbmRvby4xNTgyMy4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
2025-11-14T16:44:00Z

It Manager

North West England,
remote
Contract
- GBP / Yearly
Contract Role: Infrastructure Specialist 📍 North West (Travel Required) | 💼 350 Outside IR35 (Pending SDS)| 📅 6 Month ContractOur client is seeking a data-driven IT professional with strong compliance, reporting, and infrastructure experience to support a fast-paced technical environment. This role will suit someone with hands-on expertise across Microsoft 365, firewalls, VoIP platforms, and ISO-aligned service delivery.🔧 Key Responsibilities<ul><li>Administer, configure, and secure Microsoft 365 services</li><li>Lead PCI DSS SAQ-D v4 submissions and maintain compliance documentation</li><li>Manage VoIP platforms (8x8, Avaya, Connex) and support campaign operations</li><li>Administer firewalls, VPNs, switches, and routers</li><li>Oversee Windows 11 upgrades and hardware lifecycle management</li><li>Manage organisational data and deliver compliance and client-facing reports</li></ul>✅ What We're Looking For<ul><li>Proven Microsoft 365 administration experience</li><li>Knowledge of PCI DSS SAQ-D v4 compliance requirements</li><li>Hands-on VoIP platform support</li><li>Network/firewall and OS upgrade expertise</li><li>Advanced Excel and database management skills</li><li>ISO experience and familiarity with audit frameworks</li><li>Strong data analysis and reporting capabilities</li><li>Willingness to travel between Harrogate and Leeds sites</li><li>Excellent client-facing and problem-solving skills</li></ul>If you are interested in this position please apply or send over your CV to Sam.Bos-Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/c2FtLmJvc2NvbGV5LjU4OTM2LjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
2025-10-30T16:14:20Z