<p>Contract Opportunity: 1st/2nd Line IT Support Engineer</p><p>Location: West Oxford</p><p>Payment: Competitive Daily Rate</p><p>Working Pattern: Full Time working</p><p>Contract Length 3 Months initially</p><p> </p><p>My client is looking for an experienced 1/2nd line Support Engineer to join its IT department. This role will involve supporting users and maintaining systems.</p><p> </p><p>Key responsibilities.</p><p>- Provide 1st and 2nd line technical support across hardware, software, and network issues</p><p>- Troubleshoot and resolve issues related to Windows 10/11, Microsoft 365, and basic networking</p><p>- Support Active Directory, Exchange, and remote support tools</p><p>- Work independently and collaboratively within a team</p><p> </p><p>My client is looking to move quickly on this position so should you be interested please reach out with an updated CV ASAP</p><p> </p><p>Contract Opportunity: 1st/2nd Line IT Support Engineer</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/c2FtLmJvc2NvbGV5LjkxMTc5LjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
<p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;"><strong>Contract Role: 1st / 2nd Line IT Support Engineer</strong></p><p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;"> </p><p style="margin: 0in; font-size: 11.0pt;">I'm working with a charity based in West Oxfordshire who are looking for an IT Support Engineer to join their team.</p><p style="margin: 0in; font-size: 11.0pt;"> </p><p style="margin: 0in; font-size: 11.0pt;"> </p><p style="margin: 0in; font-size: 11.0pt;">Location: West Oxfordshire (commutable from Witney, Swindon, Oxford, Abingdon‑on‑Thames, Cheltenham)</p><p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;">Rate: Competitive daily rate</p><p style="margin: 0in; font-size: 11.0pt;">Working Pattern: Fully on‑site, 5 days per week</p><p style="margin: 0in; font-size: 11.0pt;"><strong>Contract Length: </strong>Initally 3 months</p><p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;"> </p><p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;">They're seeking an experienced 1st/2nd Line Support Engineer to provide user support and help maintain core IT systems.</p><p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;"> </p><p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;">Key Responsibilities: </p><p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;">* Deliver 1st and 2nd line support across hardware, software, and networking</p><p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;">* Troubleshoot issues with Windows 10/11, Microsoft 365, and basic networking</p><p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;">* Support Active Directory, Exchange, and remote support tools</p><p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;">* Work both independently and as part of a wider team</p><p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;"> </p><p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;">Contract Role: 1st / 2nd Line IT Support Engineer </p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/c2FtLmJvc2NvbGV5LjE1MzkwLjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
<p>Robert Half are recruiting for an experienced IT Manager to join a growing HealthTech organisation based in Milton Keynes on an initial 3 month contract. This role will lead IT operations, infrastructure, service delivery, and cybersecurity within a fast paced, regulated environment.</p><p><strong>Responsibilities:</strong></p><ul><li style="font-weight: 400;">Manage and maintain all IT infrastructure including networks, servers, cloud platforms, endpoints, and core business applications<br /><br /></li><li style="font-weight: 400;">Ensure high availability, performance, resilience, and security of IT systems<br /><br /></li><li style="font-weight: 400;">Oversee 1st, 2nd, and 3rd line support and act as the senior escalation point<br /><br /></li><li style="font-weight: 400;">Establish and continuously improve IT policies, procedures, and service standards<br /><br /></li><li style="font-weight: 400;">Allocate workload effectively and provide technical leadership to the IT function<br /><br /></li><li style="font-weight: 400;">Identify opportunities to improve efficiency through technology and automation<br /><br /></li><li style="font-weight: 400;">Plan and deliver system upgrades, migrations, and infrastructure enhancements<br /><br /></li><li style="font-weight: 400;">Align IT initiatives with wider business objectives</li><li style="font-weight: 400;">Manage cybersecurity risks including vulnerability management, patching, backups, disaster recovery, and business continuity planning<br /><br /></li><li style="font-weight: 400;">Oversee third party vendors and enforce robust access control policies</li></ul><ul><li style="font-weight: 400;">Work closely with senior leadership and department heads to understand business requirements</li></ul><ul><li style="font-weight: 400;">Provide regular reporting on IT performance, risk posture, and ongoing initiatives<br /><br /></li></ul><p><strong>Experience Required:</strong></p><ul><li style="font-weight: 400;">Proven experience in an IT Manager or senior IT leadership role<br /><br /></li><li style="font-weight: 400;">Strong background in IT operations and service delivery management<br /><br /></li><li style="font-weight: 400;">Experience managing support functions and driving service improvement<br /><br /></li><li style="font-weight: 400;">Excellent stakeholder engagement and communication skills<br /><br /></li><li style="font-weight: 400;">Strong hands on expertise across infrastructure, networking, and end user computing environments<br /><br /></li><li style="font-weight: 400;">Proven experience with Microsoft Azure (IaaS, networking, storage, security)<br /><br /></li><li style="font-weight: 400;">In depth knowledge of Microsoft 365 including Entra ID (Azure AD)<br /><br /></li><li style="font-weight: 400;">Strong administration experience across Microsoft Server and Desktop operating systems<br /><br /></li><li style="font-weight: 400;">Hands on experience with Microsoft Hyper V virtualisation<br /><br /></li><li style="font-weight: 400;">Expert knowledge of Microsoft Intune and endpoint/mobile device management<br /><br /></li><li style="font-weight: 400;">Strong understanding of firewall technologies, network security principles, and the OSI model<br /><br /></li><li style="font-weight: 400;">Experience managing network switching environments</li></ul><p><strong>Contract</strong></p><ul><li style="font-weight: 400;">Initial 3 month contract<br /><br /></li><li style="font-weight: 400;">Competitive day rate - Inside IR35<br /><br /></li><li style="font-weight: 400;">Hybrid working - Milton Keynes based</li></ul><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/YW5kcmUuZ2FyZGVuZXJtY2ZhcmxhbmUuNTEzNTIuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
