11 results for It Tech Leadership in Luton, Luton

Director of IT & AI

London, London
remote
Permanent
100000 - 135000 GBP / Yearly
Director, IT & AI Infrastructure - Central London - BioTech£100K - £140k, Bonus & BenefitsRobert Half a partnered with a fast-scaling BioTech based in London.Relentless Medicine Discovery Needs Relentless Technology!The way medicines are discovered today is too slow. We believe patients deserve better - and faster. That requires unconventional thinking, advanced computation, and a relentless drive to do things differently.We are an ambitious biotech organisation uniting AI, computation, and RNAi to accelerate the discovery of differentiated therapies with real-world impact. Our teams thrive on complexity, creativity, and collaboration, and we move quickly to turn insight into action.As we continue to scale, we are seeking a Director of IT & AI Infrastructure to lead our enterprise technology, security, and AI enablement strategy at a pivotal moment in our journey.The RoleReporting to the VP, Head of Applied AI & Informatics, this role owns enterprise IT operations, cloud infrastructure, cybersecurity, and AI enablement across the organisation. You will be accountable for safeguarding systems, data, and intellectual property, while ensuring our technology estate actively accelerates R&D and commercial productivity.This is a highly visible leadership role at the intersection of IT, security, AI, and biotech R&D, offering the opportunity to shape how AI is embedded responsibly and effectively across the business.What You'll DoInfrastructure & Operations<ul><li>Lead Microsoft 365 and end-user computing environments</li><li>Oversee AWS cloud architecture supporting discovery and computational platforms</li><li>Ensure availability, performance, backup, and disaster recovery readiness</li><li>Establish infrastructure standards, documentation, and operational best practice</li><li>Deploy AI-enabled IT automation for monitoring, support, and knowledge management</li><li>Partner with internal AI teams to support secure and efficient AI workloads</li></ul>Security & Compliance<ul><li>Own the end-to-end cybersecurity posture across all systems</li><li>Implement access controls, monitoring, and incident response frameworks</li><li>Maintain compliance with GDPR, SOC 2 and other relevant standards</li><li>Conduct regular security audits, penetration testing, and risk assessments</li><li>Manage third-party vendors and security risk</li><li>Govern secure use of enterprise AI platforms (e.g. generative AI tools), protecting IP and sensitive data</li><li>Define and enforce responsible AI, data sharing, and access control policies</li></ul>Strategy & Leadership<ul><li>Develop and deliver a multi-year IT and AI infrastructure roadmap</li><li>Evaluate emerging technologies relevant to biotech, R&D, and computational science</li><li>Define IT governance and risk management aligned to regulatory needs</li><li>Own IT budget, licensing, and vendor relationships</li><li>Partner with R&D leadership on capacity planning and infrastructure strategy</li><li>Drive enterprise adoption of secure AI tools, including training teams to embed AI into daily workflows</li><li>Advise senior leadership on AI, security, and operational efficiency</li></ul>Skills & ExperienceEssential<ul><li>8+ years in senior IT or infrastructure leadership roles, ideally in regulated environments (biotech, pharma, healthcare)</li><li>Strong experience managing AWS production environments</li><li>Proven success building and maturing enterprise security programmes</li><li>Hands-on expertise with Microsoft 365 and identity platforms (Azure AD / Entra ID)</li><li>Deep understanding of IAM, network security, and encryption</li><li>Degree in Computer Science, Engineering, or equivalent experience</li><li>Working knowledge of enterprise AI platforms and architectures</li><li>Experience defining or governing AI use in data-sensitive or regulated settings</li><li>Ability to translate AI opportunity and risk into practical enterprise outcomes</li></ul>Nice to Have<ul><li>Experience in high-growth or early-stage biotech/pharma</li><li>Familiarity with GxP, HIPAA, or similar frameworks</li><li>Exposure to data platforms, MLOps, or AI/ML infrastructure in R&D contexts</li><li>Ownership of SOC 2 or similar certifications</li></ul>BenefitsCommitted to Care<ul><li>Healthcare, pension/401(k), and life assurance</li></ul>Celebrating Success<ul><li>Competitive salary, performance-related bonus, and recognition awards</li></ul>Unlocking Potential<ul><li>Dedicated personal development time and learning budget</li></ul>Enjoying Life<ul><li>Social and wellbeing initiatives and a competitive holiday/PTO policy</li></ul> Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/amFtZXMud2lsbHNvbi4wMDQzNS4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
2026-01-02T10:35:08Z

CRM Solution Engineer

City of London, London
remote
Contract
300 - 550 GBP / Daily
Our client is seeking a senior CRM Solution Engineer to provide technical leadership throughout the evaluation and selection of a customer relationship management (CRM) platform. This role requires strong architectural capability, hands-on technical expertise, and experience leading complex CRM assessment and implementation initiatives. The successful CRM Solution Engineer will translate business needs into scalable, secure, and user-centred technical solutions. CRM Solution Engineer Key Responsibilities: <ul data-start="838" data-end="2233"><li data-start="838" data-end="1013">CRM Evaluation and Selection Define technical and functional evaluation criteria, assess CRM platforms, and contribute to short-listing and recommendation decisions.</li><li data-start="1015" data-end="1205">Solution Design and Architecture Develop end-to-end solution designs, configure functional prototypes, and ensure proposed solutions align with business and technical requirements.</li><li data-end="1393" data-start="1207">Technical Leadership Provide technical guidance across the initiative, present findings and recommendations to stakeholders, and contribute to delivery planning where required.</li><li data-start="1395" data-end="1562">Stakeholder Collaboration Work closely with cross-functional teams, including business representatives and project resources, to support successful outcomes.</li><li data-end="1730" data-start="1564">Vendor Engagement Engage with CRM vendors during the evaluation process, including technical discussions, demonstrations, and clarification of capabilities.</li><li data-end="1904" data-start="1732">Risk and Governance Management Identify technical risks, define mitigation strategies, and ensure alignment with security, privacy, and data governance standards.</li><li data-end="2069" data-start="1906">User-Centred and Agile Delivery Apply agile delivery approaches and user-focused design principles to optimise workflows and improve end-user experience.</li><li data-start="2071" data-end="2233">Innovation and Emerging Technologies Assess and incorporate AI-enabled capabilities to enhance efficiency, insight, and automation within CRM solutions.</li></ul> Ideal CRM Solution Engineer Profile: <ul data-end="3076" data-start="2287"><li data-end="2476" data-start="2287">Professional Experience Minimum of 8 years' experience in CRM solution engineering, technical architecture, or closely related roles, including experience in technical leadership.</li><li data-start="2601" data-end="2853">Technical Capabilities<ul data-end="2853" data-start="2634"><li data-end="2707" data-start="2634">Experience with cloud-based CRM platforms and API-driven integrations</li><li data-start="2710" data-end="2759">Hands-on exposure to enterprise CRM solutions</li><li data-start="2762" data-end="2853">Strong understanding of data migration, data quality, and system integration approaches</li></ul></li><li data-start="2855" data-end="2963">Delivery Methodologies Proficiency in agile delivery frameworks and user-centred design practices.</li><li data-end="3076" data-start="2965">Innovation Practical experience applying AI or automation technologies to improve business processes</li></ul>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/Q2Fyb2xpbmUuR3JhaW5nZXIuOTcxMzcuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
2025-12-22T14:53:11Z

CFO - Chief Financial Officer

London, London
remote
Permanent
150000 - 180000 GBP / Yearly
Are you an established CFO looking for the next step in your career? Would you like to work for a growing technology service business who expand through acquisition? Do you have a decade of senior leadership and strategic finance experience specifically within the technology sector?As the successful candidate you will be both a strategic leader and be willing to be technically relevant. You will manage a mainly UK based team but have constant dialogue with senior stakeholders in USA HQ. You will enjoy working in a complex and fast paced environment. Other key responsibilities include;1. UK & US GAAP experience spanning multiple roles2. Manage USA led deadlines3. Manage key none finance stakeholders including Tech/Marketing/HR and Legal teams4. Understand multiple currency environments 5. Manage external auditors6. Manage external Tax entitiesIn return we offer a great salary and benefits package with an opportunity to work for an industry leading brand. This is a career defining role helping the business grow, shape and expand. Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/UGhpbGlwLkJvZGVuLjg5MjIzLjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
2025-11-18T12:29:10Z

IT Infrastructure Manager

England,
remote
Permanent
70000 - 75000 GBP / Yearly
IT Infrastructure Manager - Central London - Full-Time £70,000 - £76,000 + Excellent BenefitsHybrid WorkingRobert Half is working exclusively with a valued client who is seeking an experienced IT Infrastructure & Cloud Manager. The successful candidate will be responsible for ensuring the secure, efficient and reliable operation of all IT infrastructure, software and associated systems. This role plays a critical part in enabling the organisation to deliver its business objectives and meet evolving user requirements.Key ResponsibilitiesInfrastructure & Systems Management<ul><li>Manage, support and maintain the organisation's infrastructure, including hardware, networks and software systems, ensuring optimal performance and correct licensing.</li><li>Oversee IT security, backups and compliance - including GDPR - in collaboration with internal teams and third-party suppliers.</li><li>Lead supplier management activities and coordinate regular security testing.</li></ul>Team Leadership & Service Delivery<ul><li>Line manage the IT Helpdesk function (2 people).</li><li>Participate in the organisation's incident management planning and response.</li><li>Work with operational teams to ensure comprehensive system documentation, robust processes and effective user support and training.</li></ul>Strategic & Technical Leadership<ul><li>Contribute to architectural decision-making alongside the wider IT team.</li><li>Develop and maintain IT governance, including policies and procedures.</li><li>Plan, document and test disaster recovery and business continuity measures.</li><li>Lead on telephony development, including mobile services, and manage multi-year procurement and licensing strategies.</li></ul>Continuous Improvement<ul><li>Maintain high-quality documentation across infrastructure, equipment, manuals and risk management.</li><li>Stay current with emerging technologies and propose enhancements that support operational effectiveness.</li><li>Provide support to the broader IT team and contribute to special projects as required.</li></ul>Skills & Experience Required<ul><li>Microsoft Associate certification in Azure, Microsoft 365 or Microsoft Security.</li><li>Proven experience as an IT Infrastructure Manager or equivalent role within a Microsoft hybrid environment (Entra, Intune, Azure).</li><li>Strong track record delivering IT infrastructure projects and organisational change, such as M365 file migrations, email protection initiatives and legacy-to-Azure transitions.</li><li>Excellent understanding of technical management, information analysis, hardware/software systems and hybrid cloud architectures.</li><li>Expertise in data governance and security principles.</li><li>Hands-on experience with computer networks, including switching, routing, security appliances, installation and administration.</li><li>Ability to combine strategic thinking with effective tactical execution.</li><li>Experience developing and monitoring IT policies and procedures.</li><li>Excellent communication and interpersonal skills, with the ability to engage credibly at all levels.</li><li>Strong people-management skills.</li></ul> Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/amFtZXMud2lsbHNvbi4xMzUyOC4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
2025-11-19T09:00:49Z

Head of SOC

City of London, London
remote
Contract
550 - 650 GBP / Daily
Head of SOC (Interim) | Capital Markets | Central London (On-site) Robert Half International (an S&P 500 global staffing provider) is supporting a global consulting firm in sourcing an experienced Head of SOC (Interim) to join a leading capital markets client during a key period of transition. The role focuses on maintaining and enhancing the client's existing Security Operations Centre, managing the external SOC provider, and ensuring continuity of operations while a permanent structure is established. Assignment Details<ul><li>Initial Duration: 3-6 months (with potential extension) to start ASAP by w/c 24 November</li><li>Location: On-site minimum 3 days per week in Central London will be requried.</li><li>Day Rate: £525-£575 PAYE plus 12.07% holiday pay PAYE with employer's NI & Tax deducted at source, unlike umbrella companies and no umbrella company admin fees)</li></ul> Role OverviewYou'll be operating within a compact, high-performing capital markets environment, taking full ownership of the SOC function and acting as the internal escalation point for all incident response and forensic activity. Reporting to the Deputy CISO, this role is ideal for a hands-on SOC leader who can balance strategic oversight with day-to-day technical execution. You'll manage the external SOC supplier, maintain visibility across tooling and detections, and drive continual improvements in incident management, monitoring, and response. Key Skills & Experience<ul><li>Proven experience leading or managing a SOC function within capital markets, FinTech, or smaller financial services environments.</li><li>Strong technical experience with CrowdStrike and Elastic SIEM.</li><li>Skilled across the Microsoft 365 Security Stack (Defender, Sentinel, Entra).</li><li>Hands-on capability in incident response, threat hunting, and digital forensics.</li><li>Demonstrated experience managing outsourced SOC providers and maintaining performance SLAs.</li><li>Strong communication and stakeholder management with senior technology and security leadership.</li></ul> All candidates must complete standard screening (Right to Work, DBS, credit/sanctions, employment verification). This is an exciting opportunity for a technically strong, pragmatic SOC leader to play a critical role in maintaining and stabilising cyber operations for one of London's most respected capital markets organisations.Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/Tmljb2xhcy5HZW9yZ2lvdS41NjA4Ni4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
2025-11-06T12:16:05Z

Head of Customer Service

City of London, London
remote
Permanent
10000 - 75000 GBP / Yearly
Head of Customer Service - FinTech Scale-Up Are you an experienced Customer Service leader looking to make your mark in one of Europe's fastest-growing FinTechs? This rapidly expanding, award-winning company is seeking a Head of Customer Service to lead and scale its multi-market operations across the UK and Europe. About the Company This FinTech is transforming the embedded finance space, partnering with leading global e-commerce and payment platforms. Backed by a major private equity firm, the business has achieved over 100% YoY growth since 2020 and continues to expand globally. The Role You will lead an established customer service team to deliver exceptional merchant experiences across phone, email, and live chat. You'll own service strategy, performance management, and process optimisation, working closely with Product, Operations, and Compliance teams to drive continuous improvement. About You * Proven experience leading and scaling Customer Service teams in FinTech or banking/lending. * Track record managing KPIs, SLAs, and service excellence. * Strong communication and leadership skills. * Analytical, proactive, and comfortable in a fast-paced, growth-driven setting. What's on Offer * Competitive salary + performance bonus * Private medical & dental insurance * Enhanced parental leave * Modern Central London officeRobert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/V2lsbGlhbS5Ccmlja2hpbGwuNTc0NDYuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
2025-11-11T09:06:49Z

Senior IT Specialist

City of London, London
remote
Permanent
50000 - 60000 GBP / Yearly
Senior IT Specialist - Operations Location: London (supporting EMEA & AsiaPac) - Hybrid, 3 Days in the Office Employment Type: Full-time, PermanentWe are looking for an experienced Senior IT Specialist to join a leading international conferences and events organisation. The company delivers high-level industry conferences attended by global professionals and is continuing to expand its technical capabilities across multiple regions.<h3 data-end="527" data-start="503">About the Role</h3>As a Senior IT Specialist, you will be responsible for maintaining and optimising the organisation's IT infrastructure to ensure performance, security, and reliability. You'll handle advanced operational support, work closely with regional teams, and act as a technical liaison for local vendors. You'll also contribute to key IT projects including system upgrades, migrations, and new technology rollouts.This role is ideal for an experienced IT professional who enjoys varied technical work, takes ownership, and thrives in a multinational environment.<h3 data-start="1088" data-end="1118">Key Responsibilities</h3>Infrastructure & Systems Management<ul data-end="1464" data-start="1161"><li data-end="1248" data-start="1161">Maintain and optimise servers, network equipment, storage, and core infrastructure.</li><li data-start="1249" data-end="1340">Deploy, configure, and support hardware and software across EMEA and AsiaPac locations.</li><li data-end="1399" data-start="1341">Implement security and data protection best practices.</li><li data-end="1464" data-start="1400">Perform regular system monitoring, maintenance, and updates.</li></ul>Operations & Support<ul data-end="1781" data-start="1493"><li data-end="1561" data-start="1493">Provide advanced technical support and resolve escalated issues.</li><li data-end="1639" data-start="1562">Ensure compliance with IT policies, procedures, and regulatory standards.</li><li data-end="1717" data-start="1640">Troubleshoot system and network performance issues and minimise downtime.</li><li data-start="1718" data-end="1781">Maintain technical documentation and configuration records.</li></ul>Vendor & Project Support<ul data-end="2110" data-start="1814"><li data-start="1814" data-end="1892">Act as technical point of contact for local service providers and vendors.</li><li data-start="1893" data-end="1948">Support procurement decisions with technical input.</li><li data-start="1949" data-end="2021">Contribute to IT projects, including system upgrades and expansions.</li><li data-end="2110" data-start="2022">Provide hands-on implementation support and collaborate with cross-functional teams.</li></ul>Business & Technical Leadership<ul data-start="2150" data-end="2351"><li data-start="2150" data-end="2213">Support regional business units with their technical needs.</li><li data-end="2267" data-start="2214">Offer guidance and mentorship to junior IT staff.</li><li data-start="2268" data-end="2351">Stay informed on emerging technologies and contribute to strategic discussions.</li></ul><h3 data-end="2372" data-start="2353">About You</h3><ul data-end="2739" data-start="2373"><li data-start="2373" data-end="2440">5-7 years' experience in IT Operations or Infrastructure roles.</li><li data-start="2441" data-end="2540">Strong knowledge of server administration, networking, system security, and enterprise systems.</li><li data-end="2599" data-start="2541">Experience with cloud technologies and virtualisation.</li><li data-end="2655" data-start="2600">Excellent troubleshooting and analytical abilities.</li><li data-end="2739" data-start="2656">Strong communication skills and comfortable working across multinational teams.</li></ul>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/V2lsbC5TdGVhZC43Njk1Mi4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
2025-11-26T13:06:25Z

Desktop Support Engineer

London, London
remote
Permanent
35000 - 40000 GBP / Yearly
IT Support Technician Location: Central London Salary: £35,000 - £40,000 Type: Full-time, PermanentA leading, fully regulated financial services firm is seeking an IT Support Technician to join its growing technology team. This is an excellent opportunity for someone with at least 18 months' experience in a helpdesk environment who wants to develop their technical capability within a professional, high-performing environment.About the Role You will provide day-to-day technical support to users across the business, ensuring colleagues receive an efficient, friendly and reliable service. The role includes user support, system administration and broader IT operations, with exposure to Microsoft technologies, cloud platforms and security tools.Key Responsibilities<ul data-start="876" data-end="1651"><li data-start="876" data-end="946">Desktop support and troubleshooting in a Windows 10/11 environment</li><li data-start="947" data-end="970">Remote user support</li><li data-start="971" data-end="1076">Administration of Active Directory, Exchange Online, Office 365, Azure and other third-party services</li><li data-end="1133" data-start="1077">Support and administration of Microsoft Dynamics CRM</li><li data-start="1134" data-end="1177">Daily systems and infrastructure checks</li><li data-end="1247" data-start="1178">Installing and configuring new hardware, software and peripherals</li><li data-end="1272" data-start="1248">Onboarding new staff</li><li data-end="1317" data-start="1273">Maintaining and managing Windows servers</li><li data-end="1393" data-start="1318">Creating and updating documentation for all IT processes and procedures</li><li data-end="1447" data-start="1394">Business Continuity and Disaster Recovery testing</li><li data-start="1448" data-end="1502">Anti-virus, firewall and cyber security monitoring</li><li data-start="1503" data-end="1528">Backup administration</li><li data-end="1565" data-start="1529">Licensing and printer management</li><li data-end="1595" data-start="1566">Delivering staff training</li><li data-start="1596" data-end="1651">Supporting all other aspects of daily IT operations</li></ul>Skills & Experience Required<ul data-start="1688" data-end="2054"><li data-start="1688" data-end="1782">Minimum 18 months' IT support experience within a regulated financial services environment</li><li data-end="1824" data-start="1783">Strong desktop troubleshooting skills</li><li data-start="1825" data-end="1880">Excellent analytical skills and attention to detail</li><li data-start="1881" data-end="1943">Strong communication skills with a customer-first approach</li><li data-end="1990" data-start="1944">Calm under pressure, flexible and reliable</li><li data-start="1991" data-end="2054">Good knowledge of Microsoft operating systems (Windows 10/11)</li></ul>Professional StandardsAs part of a regulated organisation, you will be expected to:<ul data-end="2398" data-start="2149"><li data-start="2149" data-end="2208">Follow FCA, FSMA and all internal compliance procedures</li><li data-start="2209" data-end="2255">Keep documentation accurate and up to date</li><li data-start="2256" data-end="2336">Maintain CPD and stay informed on relevant legislative and technical changes</li></ul>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/V2lsbC5TdGVhZC42MzEzNS4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
2025-12-04T12:12:35Z

IT Governance Coordinator

Wantage, Oxfordshire
remote
Permanent
- GBP / Yearly
Exciting opportunity for applicants with a real interest in cyber security and GRC to join a global business based in Wantage as IT Governance Coordinator, offering excellent development opportunities and chance to support international cyber security initiatives! The roleAs IT Governance Coordinator, you'll join an international team and support governance, risk & compliance initiatives within cyber security. This will include:<ul><li>risk management (risk assessments, maintaining risk register etc.)</li><li>ensuring IT governance, policies, standards and processes are maintained and adhered to</li><li>supporting on an ISO 27001 implementation (maintaining ISMS, supporting audits etc.)</li><li>work closely with IT and infrastructure teams, supporting various cyber security activities (e.g. vulnerability management, incident response etc.)</li></ul> About youApplicants for the IT Governance Coordinator will:<ul><li>have experience gained in an IT governance, cyber security or compliance / GRC focused role(s)</li><li>familiarity with ISO 27001 and other frameworks </li><li>excellent attention to detail, strong analytical approach and documentation skills </li><li>strong communicator</li></ul> On offerCompetitive salary and benefits including bonus, generous pension, 25 days annual leave, as well as excellent career prospects and professional development. Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/cGV0ZXIuZWx3YXJkLjY3MjA5LjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
2025-12-10T15:55:21Z

IT Manager

Oxford, Oxfordshire
remote
Permanent
50000 - 59000 GBP / Yearly
Exciting opportunity for an IT Manager to join a growing not-for-profit organisation based in Oxford, offering up to £59,000 plus excellent benefits (including hybrid working)The RoleThe IT Manager will be a standalone position, so an excellent blend of hands-on, operational work as well as strategic planning and project management. Responsibilities will include:<ul><li>working closely with senior stakeholders, developing a strategic road-map for IT and systems</li><li>managing effective relationships with 3rd party vendors </li><li>overseeing day to day management of systems, networks and infrastructure </li><li>cyber security ownership, ensuring company compliance with various industry standards</li><li>project, change, budget and risk management</li></ul>About youApplicants for the IT Manager role will have:<ul><li>a hands-on systems configurations, hardware and networking skills </li><li>experience of IT management, developing IT strategies, and budget management </li><li>experience of supervising/managing small teams </li><li>cyber security experience including knowledge of ISO27001 / ISO277001</li></ul>On offerSalary of up to £59,000 plus excellent company benefits, including hybrid and flexible working optionsRobert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/cGV0ZXIuZWx3YXJkLjMyMTU4LjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
2025-11-26T17:07:19Z

Global CRM Support Specialist

London, London
remote
Permanent
50000 - 65000 GBP / Yearly
This role invites a detail-ready, systems-aware specialist into a global CRM environment where marketing operations pulse across regions and time zones.Your focus is to keep CRM programs healthy, tuned, and steadily improving. You will partner with market teams, digital specialists, and technical groups to translate strategy into executable workflows, ensure campaigns run smoothly, and maintain a clear view of data, audiences, and platform behaviour.This role requires proven success with Salesforce Marketing Cloud. Global CRM Support Specialist Key Responsibilities: * Serve as the frontline resource for CRM colleagues worldwide, responding to operational and technical questions with clarity and efficiency. * Coordinate CRM processes end to end, from gathering requirements to confirming delivery timelines and verifying outcomes. * Guide markets in designing A/B experiments, multivariate tests, and automated journeys that adapt to customer behavior. * Build and refine audience segments using SQL queries, structured filters, and data relationships. * Create and maintain dynamic or personalized emails and landing pages in Salesforce Marketing Cloud, overseeing test contacts, content rules, and subscriber groups. * Perform thorough quality assurance across templates, devices, and browsers to ensure each journey operates consistently. * Collaborate with technical teams to release new features, integrations, and automations that strengthen reporting and operational agility. * Produce training guides, how-to notes, and reference materials that help marketing teams work confidently and independently. * Pinpoint opportunities for streamlined processes, automation gains, and improved use of SFMC's advanced features. * Support global adoption of emerging CRM practices, tools, and platform updates.Ideal Global CRM Support Specialist Profile: * You communicate with precision and can translate difficult technical concepts into friendly, usable explanations. * You notice anomalies quickly and approach troubleshooting with logical steadiness. * You understand the essentials of deliverability, including DNS, IP behavior, DKIM, bounce types, and sender reputation. * You have hands-on experience with A/B tests and iterative optimization based on measurable insights. * You adapt gracefully to shifting priorities and maintain a steady workflow. * You manage time effectively and prioritize tasks based on impact and urgency. * You keep your knowledge fresh by following CRM trends and SFMC enhancements.Global CRM Support Specialist Qualifications & Experience * Bachelor's or Master's degree in a relevant discipline. * At least one year of direct experience working inside Salesforce Marketing Cloud. * SFMC Email Specialist or Administrator certification is a welcomed advantage. * Strong technical communication and support experience. * Working knowledge of Journey Builder, Automation Studio, Email Studio, Mobile Studio, and Interaction Studio. * Familiarity with SQL, AMPscript, HTML, CSS, JavaScript, and SOQL. * Demonstrated ability to solve complex issues with limited supervision. * Fluency in written and spoken English.Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/Q2Fyb2xpbmUuR3JhaW5nZXIuOTgyNDEuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
2025-11-11T09:17:23Z