<p>A growing SaaS organisation is seeking a Director of Customer Revenue & Retention to lead the commercial performance of its existing customer base and drive the next stage of significant growth. This is a full-time, permanent role based in Manchester with a hybrid working model.</p><p>This is a senior, high-impact leadership opportunity for a SaaS commercial leader who thrives on combining revenue discipline, operational excellence, and customer advocacy in a fast-moving scale-up environment where structure and systems are actively being shaped. </p><p>You are most likely on an upward trajectory in your career and whilst already operating at senior level demonstrating commercial acumen in the form of strategic sales and revenue management, you are looking to further challenge yourself and gain development exposure in a commercial, highly acquisitive environment part of a larger group. </p><p>You will lead the Account Management, Renewals, and Customer Success teams, uniting them into a high-performing, commercially driven function focused on both retention and growth. You will have full ownership of the P&L and lead a highly engaged team. </p><p>Main duties: </p><p> </p><ul><li data-start="0" data-section-id="c8vbjq" data-end="147">Own commercial outcomes across the customer base, including NRR, renewals, churn reduction, upsell/cross-sell, customer lifetime value, and NPS</li><li data-end="345" data-section-id="fvuuys" data-start="148">Own the customer revenue P&L, including forecasting, revenue tracking, budget management, senior leadership reporting, and revenue governance across bookings, contracted, and recognised revenue</li><li data-start="346" data-end="473" data-section-id="1lvbxzz">Lead and scale Account Management, Renewals, and Customer Success into a high-performing, commercially accountable function</li><li data-section-id="1ssm7va" data-end="620" data-start="474">Define and embed operating cadence across renewal and pipeline forecasting, expansion planning, revenue reviews, and customer health reporting</li><li data-start="621" data-section-id="vpyj7w" data-end="757">Develop scalable playbooks for account planning, expansion and cross-sell, churn prevention, risk management, and bid/tender support</li><li data-end="874" data-section-id="tedfhk" data-start="758">Partner with Sales to ensure a seamless customer journey from acquisition through long-term retention and growth</li><li data-section-id="2wi2vx" data-end="969" data-is-last-node="" data-start="875">Partner with Product to represent the voice of the customer and influence roadmap priorities</li><li data-start="875" data-section-id="2wi2vx" data-is-last-node="" data-end="969">Build strong executive level relationships with key customers </li></ul><p>YOU: </p><ul class="_309883cc _9c1d7d99"><li>Proven senior leadership experience managing customer revenue functions within a B2B SaaS organisation</li><li>Demonstrable track record of improving Net Revenue Retention, expansion revenue, and customer satisfaction</li><li>Strong revenue management expertise, including clear understanding of bookings vs revenue recognition.</li><li>Experience owning and managing a P&L, including forecasting, budgeting, and financial reporting</li><li>Experience leading Account Management, Customer Success, or Renewals teams</li><li>Strong commercial mindset with experience delivering against sales & revenue targets</li><li>Experience working with complex, multi-stakeholder customers (education, public sector, regulated environments or services-heavy SaaS ideal)</li><li>Confident leader able to scale teams, introduce operating structure, and drive commercial accountability</li><li>Strong cross-functional operator able to influence Sales, Product, Finance, and Senior leadership</li><li>Comfortable working in scale-up environments where processes are evolving</li></ul><p data-start="429" data-end="828">This is an opportunity to join a business where your work has visible, meaningful impact. The business is scaling quickly, which means you'll be part of shaping how the customer revenue function operates as it grows, with genuine scope to build structure, influence strategy, and make a measurable difference.</p><p data-is-last-node="" data-end="1057" data-start="830" data-is-only-node="">If you're looking for a role where you can take ownership, drive commercial performance, and play a key part in scaling a high-growth SaaS business, this is a chance to do exactly that in a supportive but ambitious environment.</p><p> </p><p>Whilst this is hybrid, only candidates Northwest based will be considered. </p><p>Benefits: </p><ul class="_309883cc _9c1d7d99"><li>25 days holiday, an additional 5 Personal Days leave entitlement plus bank holidays </li><li>An annual Lifestyle Reward amounting £325 per annum</li><li>Private medical and dental care</li><li>Employee Share Ownership Plan and annual bonus</li></ul><p> </p><p>If you're someone who builds strong relationships naturally, communicates with clarity and confidence, and brings a professional yet approachable style plus you meet the set out criteria, we're keen to talk to you. </p><p>Success here comes from being commercially sharp, people-focused, and comfortable influencing across all levels of the business.</p><p> </p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/Q2F0aGVyaW5lLkhlbnJ5LjkyNzAxLjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
<p data-pm-slice="1 1 []"><strong>Robert Half is looking for a Senior Recruitment Consultant </strong>to play a key role in driving business growth and delivering outstanding results for clients and candidates alike.</p><p>If you're an experienced recruiter looking to take the next step in your career, this is your chance to move into a strategic, high-impact role with genuine autonomy and clear progression - all within a market-leading business.</p><p>In return, you'll be part of a passionate and vibrant team, supported by industry-leading training, cutting-edge technology, and a rewarding package of benefits.</p><p><strong>Meet your future career at Robert Half,</strong> the global leader in talent solutions.</p><p> </p><p><strong>About the role</strong> </p><ul><li><p>As a Senior Recruitment Consultant, you'll manage end-to-end recruitment processes across permanent and contract roles within your specialist market, delivering tailored talent solutions to meet client needs.</p></li><li><p>You'll build and nurture consultative relationships with senior stakeholders and decision-makers, positioning yourself as a trusted advisor and market expert.</p></li><li><p>You'll drive business development by identifying new opportunities, expanding market presence, and contributing to the growth of your desk through strategic client engagement.</p></li><li><p>On the candidate side, you'll proactively source, assess, and engage top-tier talent - ensuring an exceptional experience from first contact through to successful placement and beyond.</p></li><li><p>You'll stay ahead of market trends and competitor activity, using insights to inform recruitment strategy and deliver value to clients and candidates alike.</p></li><li><p>As a key member of the team, you'll contribute to a collaborative culture - mentoring junior consultants, sharing best practices, and supporting collective success.</p></li><li><p>This role offers the opportunity to build long-term relationships, deliver expert consulting, and make a meaningful impact on careers and businesses.</p></li></ul><p> </p><p><strong>Your skills and experience</strong> </p><ul><li><p>You have 3+ years of 360° recruitment experience, ideally within [insert sector - e.g., finance, legal, technology], with a strong track record of delivering high-quality placements across permanent and/or contract roles.</p></li><li><p>You bring a proven history of business development success, combining strong client and candidate management skills with a consistent billing performance.</p></li><li><p>You demonstrate commercial acumen and approach business development with confidence, identifying and capitalising on new opportunities.</p></li><li><p>You take a proactive, self-driven approach to your work and show clear potential for leadership and progression.</p></li><li><p>You have excellent interpersonal, communication, and negotiation skills that enable you to build lasting professional relationships.</p></li><li><p>You operate with a consultative mindset and a strong focus on delivering value to clients - always putting their needs first.</p></li><li><p>You are highly motivated, professional, and results-oriented, with a passion for exceeding targets and expectations.</p></li><li><p>You thrive in a fast-paced, high-performance environment where goals are clear and ambition is rewarded.</p></li></ul><p> </p><p><strong>What we offer</strong> <br />When you join us, we will invest in your financial and personal wellbeing with benefits that work for you. Our package includes: </p><ul><li><p>Competitive salary and comprehensive benefits package</p></li><li><p>Transparent quarterly performance-based bonuses</p></li><li><p>Well-being initiatives designed to support your mental, physical and financial health</p></li><li><p>Industry-leading training and continuous professional development</p></li><li><p>Access to the latest technology and tools to help you succeed</p></li><li><p>Recognition programmes celebrating both individual and team achievements</p></li><li><p>National and international career mobility opportunities</p></li></ul><p> </p><p><strong>Meet your future with a business that changes futures</strong> <br />At Robert Half, we change lives and create incredible career journeys through work with meaning, and work with impact. we meet the demands of a changing world and changing work, with foresight, empathy, and energy.</p><p>If you have the skills to connect exceptional talent with exciting opportunities, meet your future as a Senior Recruitment Consultant at Robert Half. </p><p> </p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.co.uk/legal-information/privacy-notice.</p><img src="https://counter.adcourier.com/ZWxzLmd1bGRpeC4zMDQyOS4xMDkyM0Byb2JlcnRoYWxmaW50bC5hcGxpdHJhay5jb20.gif">
<p><strong>SALES ADMINISTRATOR - UP TO £19/HR - MANCHESTER - HYBRID - 3-6 MONTH ASSIGNMENT </strong></p><p>Robert Half are thrilled to be working exclusively with a dynamic organisation in their search to find a full-time Sales Administrator for a 3-6 month assignment offering hybrid working and up to £19 per hour!</p><p>This role would suit someone highly organised and proactive to support the busy sales team. This is a key role ensuring the smooth running of sales operations, helping the client deliver an excellent experience to their customers.</p><p><strong>Things to know: </strong></p><ul><li><strong>Job Title</strong>: Sales Administrator </li><li><strong>Pay rate</strong>: £15.50 - £19/hr (depending on experience) </li><li><strong>Location</strong>: Manchester </li><li><strong>Working pattern</strong>: hybrid - 2-3 days onsite, rest working from home </li><li><strong>Start date</strong>: ASAP </li><li><strong>Assignment length</strong>: 3-6 months </li></ul><p><strong>Responsibilities:</strong></p><ul><li>Provide administrative support to the sales team.</li><li>Process sales orders, contracts, and renewals accurately.</li><li>Maintain and update CRM systems with customer data.</li><li>Prepare quotes, proposals, and sales documentation.</li><li>Coordinate meetings, demos, and client communications.</li><li>Assist with reporting, forecasting, and pipeline tracking.</li><li>Liaise with internal teams including finance and customer success.</li></ul><p> </p><p><strong>Requirements: </strong></p><ul><li>Previous experience in a sales support or administrative role.</li><li>Strong organisational and time management skills.</li><li>Excellent attention to detail and accuracy.</li><li>Confident communicator with strong interpersonal skills.</li><li>Proficient in Microsoft Office (especially Excel) and CRM systems - Salesforce experience would be a bonus. </li><li>Ability to work independently and as part of a team.</li></ul><p> </p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/RW1pbHkuTGV3aXMuNDQ4MTcuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
<p></p><p>I'm recruiting on behalf of a well‑established business within the <strong>food manufacturing sector</strong>, based in <strong>central Telford</strong>, who are looking to appoint a <strong>Part‑Time Accounts Assistant</strong> on a <strong>temp‑to‑perm basis</strong>.</p><p>This is a <strong>steady, hands‑on transactional finance role</strong>, offering flexible working hours and the opportunity to move into a <strong>permanent position</strong> following a successful temporary period.</p><h3>The role:</h3><p>Supporting the Finance team, the Accounts Assistant will assist with day‑to‑day transactional and bookkeeping activities, helping to maintain accurate financial records and smooth finance operations.</p><p>Key duties will include:</p><ul><li>Processing purchase invoices and maintaining the <strong>Purchase Ledger</strong></li><li>Raising sales invoices and credit notes within the <strong>Sales Ledger</strong></li><li>Posting and allocating payments accurately</li><li>Reconciling supplier and customer accounts</li><li>Issuing payment remittances and weekly customer statements</li><li>Supporting basic credit control activity</li><li>Assisting with month‑end and year‑end finance processes</li><li>General bookkeeping, data entry and filing</li><li>Providing administrative support to the finance function</li></ul><br><p> </p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/SmVzc2ljYS5NdXNncmF2ZS44Njc1Mi4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
