4 results for Service Delivery Manager in Edinburgh, Edinburgh, City of

Operations Director

St. Andrews, Fife
remote
Permanent
45000 - 50000 GBP / Yearly
Are you an experienced operations professional with a background in property, accommodation, or facilities management? Do you enjoy leading teams, improving processes, and ensuring high operational standards across multiple sites? Robert Half is delighted to be chosen to select applicants for a newly available role that offers an exciting opportunity to join a successful and growing business in the heart of St Andrews.Our client manages a portfolio of beautifully renovated, high‑quality properties across the town, providing accommodation for students during the academic year and premium short‑term lets during the summer season. With the business continuing to grow and new developments underway, they are now seeking an Operations Director to take ownership of day‑to‑day operations and ensure service excellence across the portfolio.<h2>The Role</h2>The Operations Director will oversee the smooth running of daily operations, compliance, maintenance, and service delivery across a property portfolio. You will lead a small, dedicated team, ensuring consistency, quality, and efficiency across all activities.<h3>Key Responsibilities</h3><ul><li>Lead, manage, and support the property management team</li><li>Oversee day‑to‑day operations across a multi‑property portfolio</li><li>Ensure all properties meet regulatory and compliance requirements</li><li>Maintain high service standards for students and holiday guests</li><li>Coordinate maintenance activity and ensure issues are resolved promptly</li><li>Oversee operational readiness for student rental cycles and summer lettings</li><li>Improve systems, processes, and workflows as the business continues to grow</li><li>Work closely with the Managing Director, who spends part of each month on‑site</li></ul><h2>About You</h2>We are looking for a candidate who brings experience in a relevant operational environment, such as:<ul><li>Property management</li><li>Hospitality accommodation operations</li><li>Facilities management</li><li>Estates operations</li></ul>You will be someone who can step in with confidence, understands regulation and compliance, and has proven experience leading small teams in a service‑driven setting.<h3>You will bring:</h3><ul><li>Strong leadership and organisational skills</li><li>Experience managing multi‑site operations</li><li>Knowledge of property compliance and health & safety</li><li>A proactive, hands‑on mindset</li><li>Excellent communication and stakeholder management abilities</li><li>The ability to work independently and maintain high standards</li></ul><h2>What's on Offer</h2><ul><li>£45,000 - £50,000 base salary</li><li>5% employer pension contribution</li><li>Private medical insurance</li><li>23 days annual leave + public holidays</li><li>On-site parking</li><li>Opportunity to shape and lead operations in a growing, well‑invested business</li><li>A long-term role with variety, autonomy, and impact</li></ul> Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/cmVnZ2llLm1jbWFob24uMzU3NjguMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
2026-01-26T15:19:27Z

Customer Service Administrator

Edinburgh, Edinburgh
remote
Permanent
27000 - 30000 GBP / Yearly
<h2 data-start="236" data-end="282">Customer Service Administrator</h2>Full-time | Permanent | Edinburgh (Office-based)An established, long-standing business based in Edinburgh is seeking a Customer Service & Administration Officer to join their close-knit team. This is a permanent, office-based role offering variety, responsibility, and the opportunity to become a key part of day-to-day operations within a supportive and friendly working environment.The organisation is family-run, with a high staff retention rate and a relaxed, collaborative culture where everyone supports one another.<h3 data-start="824" data-end="838">The Role</h3>This is a hands-on role supporting the smooth running of the office and wider operations. You will be involved in customer service, administration, order coordination, and liaising with internal teams and external suppliers.This position is ideally full-time (Monday to Friday, 9am-5pm)<h3 data-end="1233" data-start="1207">Key Responsibilities</h3><ul data-end="1976" data-start="1235"><li data-start="1235" data-end="1298">Providing high-quality customer service via phone and email</li><li data-start="1299" data-end="1372">Handling day-to-day administrative tasks to support office operations</li><li data-start="1373" data-end="1433">Processing payments and carrying out basic banking tasks</li><li data-end="1488" data-start="1434">Managing stock orders, invoicing, and stock checks</li><li data-end="1564" data-start="1489">Coordinating orders from placement through to delivery and installation</li><li data-start="1565" data-end="1640">Liaising with internal teams, warehouse staff, and external contractors</li><li data-end="1700" data-start="1641">Managing timelines for orders, deliveries, and fittings</li><li data-start="1701" data-end="1776">Communicating with customers regarding scheduling, queries, and updates</li><li data-end="1837" data-start="1777">Supporting logistics and resolving any issues that arise</li><li data-end="1898" data-start="1838">Maintaining accurate records using an Excel-based system</li><li data-start="1899" data-end="1976">Covering supervisory duties during periods of annual leave where required</li></ul>The role can be time-sensitive and requires someone comfortable juggling multiple priorities while remaining calm and organised.<h3 data-start="2113" data-end="2147">Skills & Experience Required</h3>Essential:<ul data-start="2164" data-end="2424"><li data-end="2212" data-start="2164">Strong customer service and telephone manner</li><li data-start="2213" data-end="2267">Excellent organisational and prioritisation skills</li><li data-start="2268" data-end="2336">Confidence dealing with customers, suppliers, and internal teams</li><li data-end="2371" data-start="2337">Proficiency in Microsoft Excel</li><li data-end="2424" data-start="2372">Self-motivated with a proactive, can-do attitude</li></ul>Desirable:<ul data-end="2649" data-start="2441"><li data-end="2523" data-start="2441">Previous experience in an administrative, customer service, or operations role</li><li data-end="2584" data-start="2524">Experience coordinating orders, logistics, or scheduling</li><li data-end="2649" data-start="2585">Willingness to learn and build product or industry knowledge</li></ul>Candidates who are qualified by experience (QBE) will be considered.<h3 data-start="2726" data-end="2747">What's on Offer</h3><ul data-start="2749" data-end="3119"><li data-start="2749" data-end="2782">Permanent, full-time position</li><li data-start="2783" data-end="2817">Salary dependent on experience</li><li data-end="2942" data-start="2818">28 days' holiday including bank holidays</li><li data-start="2818" data-end="2942">Statutory pension contributions</li><li data-start="2979" data-end="3003">Free on-site parking</li><li data-start="3004" data-end="3053">6-month probation period based on performance</li><li data-start="3054" data-end="3119">Friendly, relaxed working environment with long-serving staff</li></ul>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/SGFtaXNoLkNoYXBwbGUuMTAxNjIuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
2026-01-27T11:58:01Z

Trainee / Graduate - Financial Services

Perth, Perth & Kinross
remote
Permanent
22000 - 25000 GBP / Yearly
Trainee/Graduate - Financial ServicesRobert Half is partnering with a well-known company within the Financial Services sector with offices located in Perth, Scotland. This company emphasises the importance of inclusion and continuous growth through focus on the people. The company has seen growth throughout the last years, and are looking to add to their current team in Scotland.This trainee role of Account Executive will be essential for business development and you will be market mapping, as well as engaging with future clients in the local area, acting as an advocate for the business and its offering. This role will involve communication via phone, email, and other relevant mediums, while keeping up to date records of conversations and clientele.Responsibilities will include but not be limited to:<ul><li>Liaise with the team</li><li>Market mapping to identify new business opportunities</li><li>Building relationships with both external and internal stakeholders</li><li>Administrative duties: updating the client records and information on other activities</li><li>Manage your own workload and prioritise tasks</li><li>Involvement in projects and campaigns</li></ul>RequirementsThis is an entry level position, and would suit a recent graduate, a school leaver or someone looking to secure their first role within Financial Services with excellent potential for development, growth, and promotion opportunities. To be successful in this role, you will be:<ul><li>an excellent communicator (verbal and written)</li><li>confident in your delivery, especially over the phone with varied clientele</li><li>competent with common IT software</li><li>able to accurately update information and analyse data; have a high attention to detail</li><li>able to prioritise your tasks & day effectively</li><li>a driven individual, with positive attitude and keen to learn</li></ul>Previous experience in sales environment, target driven roles, and/or customer service roles would be beneficial, but not a strict requirement.On offer<ul><li>Comprehensive training and development</li><li>Opportunities to grow and advance in your career within the business</li><li>Holiday allowance & Pension contributions</li><li>Welcoming, young, and fun team: regular team events and activities, and a supportive culture</li><li>Compensation from £22,000 - £26,000 per annum, which consists of a base salary & monthly bonus (bonus calculated based on performance against targets)</li></ul>Working hours are 9-5 and an early finish on Friday, no weekend work. This role is based on-site in Perth, Scotland, and the current team works from the office. Occasional working from home/flexibility is available when required & can be discussed with line managers - sometimes life happens, and the business is supportive of making things work.Interested in? Get in touch with Hamish Chapple at Robert Half for a confidential conversation and full job spec or click apply to be considered.The salary range/rates of pay is dependent upon your experience, qualifications or training.Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/SGFtaXNoLkNoYXBwbGUuNDczMjguMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
2026-01-20T15:22:45Z

Sales Executive

Perth, Perth & Kinross
remote
Permanent
22000 - 25000 GBP / Yearly
Robert Half is partnering with a well-known company within the Financial Services sector with offices located in Perth, Scotland. This company emphasises the importance of inclusion and continuous growth through focus on the people. The company has seen growth throughout the last years, and are looking to continue to add to their current team in Scotland.This Business Development trainee role will sit within an established team and you will be market mapping, as well as engaging with future clients in the local area, acting as an advocate for the business and its offering. This role will involve communication via phone, email, and other relevant methods, while keeping up to date records.Responsibilities will include but not be limited to:<ul><li>Outbound and inbound calls</li><li>Liaise with the team</li><li>Market mapping to identify new business opportunities</li><li>Building relationships with both external and internal stakeholders</li><li>Administrative duties: updating the client records and information on other activities</li><li>Manage your own workload and prioritise tasks</li><li>Involvement in projects and campaigns</li></ul>RequirementsThis is an entry level position, and would suit a recent graduate, a school leaver or someone looking to secure their first role within a professional environment with excellent potential for development, growth, and promotion opportunities. To be successful in this role, you will be:<ul><li>an excellent communicator (verbal and written)</li><li>confident in your delivery, especially over the phone with varied clientele</li><li>competent with common IT software</li><li>able to accurately update information and analyse data; have a high attention to detail</li><li>able to prioritise your tasks & day effectively</li><li>a driven individual, with positive attitude and keen to learn</li></ul>Previous experience in sales environment, target driven roles, and/or customer service roles would be beneficial but not essential.On offer<ul><li>Comprehensive training and development</li><li>Opportunities to grow and advance in your career within the business</li><li>Holiday allowance & Pension contributions</li><li>Welcoming, enthusiastic, and fun team: regular team events and activities, and a supportive culture</li><li>Compensation from £22,000 - £25,000 per annum, which consists of a base salary & monthly bonus (bonus calculated based on performance against targets)</li></ul>Working hours are 9-5 and an early finish on Friday, no weekend work. This role is based on-site in Perth, Scotland, and the current team works from the office. Occasional working from home/flexibility is available when required & can be discussed with line managers - sometimes life happens, and the business is supportive of making things work. Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/cmVnZ2llLm1jbWFob24uNzA5NDEuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
2026-01-20T16:04:18Z