<h2><strong>Technical Programme Manager (12-Month FTC)</strong></h2><p><strong>Location:</strong> Remote (UK-based) with occasional travel to London (Euston)<br /><strong>Directorate:</strong> Operations<br /><strong>Industry:</strong> Financial Services<br /><strong>Reports to:</strong> Director of Internal IT and Operational Change<br /><strong>Start Date:</strong> November 2025</p><h3><strong>Role Purpose</strong></h3><p>Lead the planning, coordination, and delivery of a <strong>technical infrastructure transformation programme</strong>.<br />You will ensure the successful <strong>design, deployment, and transition</strong> of new infrastructure components - including networks, servers, cloud platforms, storage, core systems, and service providers.</p><p>Working closely with IT leadership, technical and InfoSec teams, vendors, and business stakeholders, you'll deliver a <strong>secure, scalable, and high-performing infrastructure</strong> that supports the organisation's evolving business needs.</p><h3><strong>Key Responsibilities</strong></h3><ol><li><strong>Programme Leadership:</strong><br />Drive the end-to-end delivery of the infrastructure transformation programme, ensuring objectives, scope, timelines, and budgets are achieved.</li><li><strong>Planning & Governance:</strong><br />Develop programme plans, dependencies, and risk registers. Establish clear governance structures and provide regular reports to senior stakeholders.</li><li><strong>Technical Delivery Oversight:</strong><br />Work with engineers, architects, and vendors to ensure solutions meet technical standards and security requirements.</li><li><strong>Stakeholder Management:</strong><br />Engage with IT leadership, business units, and external vendors to align technical outcomes with organisational goals.</li><li><strong>Vendor & Partner Coordination:</strong><br />Manage third-party suppliers, ensuring contracts, SLAs, and deliverables meet agreed quality standards.</li><li><strong>Risk & Issue Management:</strong><br />Identify, assess, and mitigate technical and delivery risks to maintain momentum and control.</li><li><strong>Change & Transition Management:</strong><br />Oversee testing, cut over planning, and service transition to minimise business disruption.</li><li><strong>Financial Management:</strong><br />Track programme budgets, forecasts, and resource costs to maintain effective financial control.</li><li><strong>Reporting:</strong><br />Produce clear, executive-level dashboards and progress updates highlighting risks, milestones, and key decisions.</li><li><strong>Team Leadership:</strong><br />Lead, motivate, and coordinate project managers, technical leads, and subject matter experts.</li><li><strong>Deputy Responsibilities:</strong><br />Act as deputy for the Director of Internal IT and Operational Change when required.</li><li><strong>Cross-Functional Collaboration:</strong><br />Provide subject matter expertise and support across technical programmes and initiatives.</li></ol><h3><strong>Person Specification</strong></h3><h3><strong>Education & Qualifications</strong></h3><ul><li>Degree (or equivalent) in Computer Science, Information Systems, Engineering, or a related discipline.</li><li>Equivalent professional experience will also be considered.</li></ul><h3><strong>Knowledge, Skills & Experience</strong></h3><ul><li>Proven experience managing <strong>large-scale infrastructure or technology transformation programmes</strong>.</li><li>Strong understanding of modern infrastructure environments (e.g. <strong>cloud, SaaS, AI solutions</strong>).</li><li>Experience with <strong>cloud technologies (preferably Azure)</strong> and enterprise-scale transformation.</li><li>Knowledge of <strong>cyber security principles</strong>, including cloud security, DevSecOps, and IAM.</li><li>Experience in <strong>data migration, integration, and testing methodologies</strong>.</li><li>Knowledge of <strong>fraud prevention systems and technology</strong> is desirable.</li><li>Excellent programme management skills - planning, governance, risk management, and stakeholder engagement.</li><li>Strong interpersonal, communication, and influencing skills, with the ability to work effectively at all levels.</li><li>High personal integrity with a respectful, transparent, and collaborative approach.</li><li>Results-driven, proactive, and solutions-focused, able to motivate and lead diverse teams.</li></ul><p> </p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/Q2FsbHVtLkNoYWxtZXJzLjUwMzI5LjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
<p><strong>The Company</strong></p><p>My client is a private equity owned legal firm who are growing exponentially. Due to this rapid expansion, they are scaling their technology function and are recruiting for a Head of Cyber Security to join their team and lead their security posture.</p><p> </p><p><strong>The Role</strong></p><ul><li>Define and execute the overall Cyber Security strategy, ensuring it aligns with business objectives, manages risk, and supports the firm's rapid growth.</li><li>Oversee the Cyber Security function, including Security Operations, Incident Response, and Governance, Risk, and Compliance (GRC) specialists, providing leadership, mentorship, and effective resource allocation.</li><li>Establish and enforce a robust security governance framework, including policies and procedures for information security, risk management, and compliance with legal and regulatory requirements (e.g., GDPR, ISO 27001, PCI DSS if applicable).</li><li>Manage and continuously improve the firm's security architecture and controls across all domains: network, cloud (SaaS/IaaS), endpoints, and applications.</li><li>Lead the Incident Response and Disaster Recovery programs, ensuring capabilities are tested, effective, and ready to mitigate the impact of security breaches.</li><li>Drive security awareness and training programs across the organization to champion a security-first culture and reduce human-centric risk.</li><li>Collaborate cross-functionally with executive leadership, IT, and legal teams to embed security best practices into all new projects, processes, and technology implementations.</li><li>Manage the security technology stack and infrastructure, evaluating and implementing new security tools (e.g., SIEM, EDR, vulnerability scanners) to improve efficiency and capability.</li><li>Manage the Cyber Security budget and all security-related vendor relationships and contracts.</li></ul><p> </p><p><strong>Your Profile</strong></p><p>The ideal candidate will have worked in a similar senior security leadership role and managed a team of approximately 5 security professionals. You will be happy to be hands-on where required, especially during complex incidents or architecture design, and have extensive experience setting up security processes and procedures from scratch in a high-growth environment. Proven experience within a regulated industry, such as legal or financial services, is highly desirable.</p><p> </p><p><strong>Salary & Benefits</strong></p><p>The role is a permanent position with a salary of up to £125,000 per annum, depending on experience. This is in addition to a performance bonus and a comprehensive benefits package.</p><p> </p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/SmVybWFpbmUuTHluY2guOTg0MjQuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
<p>Are you an established CFO looking for the next step in your career? Would you like to work for a growing technology service business who expand through acquisition? Do you have a decade of senior leadership and strategic finance experience specifically within the technology sector?</p><p>As the successful candidate you will be both a strategic leader and be willing to be technically relevant. You will manage a mainly UK based team but have constant dialogue with senior stakeholders in USA HQ. You will enjoy working in a complex and fast paced environment. Other key responsibilities include;</p><p>1. UK & US GAAP experience spanning multiple roles</p><p>2. Manage USA led deadlines</p><p>3. Manage key none finance stakeholders including Tech/Marketing/HR and Legal teams</p><p>4. Understand multiple currency environments </p><p>5. Manage external auditors</p><p>6. Manage external Tax entities</p><p>In return we offer a great salary and benefits package with an opportunity to work for an industry leading brand. This is a career defining role helping the business grow, shape and expand. </p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/UGhpbGlwLkJvZGVuLjg5MjIzLjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
<p><strong>IT Infrastructure Manager - Central London - Full-Time </strong></p><p><strong>£70,000 - £76,000 + Excellent Benefits</strong></p><p><strong>Hybrid Working</strong></p><p>Robert Half is working exclusively with a valued client who is seeking an experienced <strong>IT Infrastructure & Cloud Manager</strong>. The successful candidate will be responsible for ensuring the secure, efficient and reliable operation of all IT infrastructure, software and associated systems. This role plays a critical part in enabling the organisation to deliver its business objectives and meet evolving user requirements.</p><p><strong>Key Responsibilities</strong></p><p><strong>Infrastructure & Systems Management</strong></p><ul><li>Manage, support and maintain the organisation's infrastructure, including hardware, networks and software systems, ensuring optimal performance and correct licensing.</li><li>Oversee IT security, backups and compliance - including GDPR - in collaboration with internal teams and third-party suppliers.</li><li>Lead supplier management activities and coordinate regular security testing.</li></ul><p><strong>Team Leadership & Service Delivery</strong></p><ul><li>Line manage the IT Helpdesk function (2 people).</li><li>Participate in the organisation's incident management planning and response.</li><li>Work with operational teams to ensure comprehensive system documentation, robust processes and effective user support and training.</li></ul><p><strong>Strategic & Technical Leadership</strong></p><ul><li>Contribute to architectural decision-making alongside the wider IT team.</li><li>Develop and maintain IT governance, including policies and procedures.</li><li>Plan, document and test disaster recovery and business continuity measures.</li><li>Lead on telephony development, including mobile services, and manage multi-year procurement and licensing strategies.</li></ul><p><strong>Continuous Improvement</strong></p><ul><li>Maintain high-quality documentation across infrastructure, equipment, manuals and risk management.</li><li>Stay current with emerging technologies and propose enhancements that support operational effectiveness.</li><li>Provide support to the broader IT team and contribute to special projects as required.</li></ul><p><strong>Skills & Experience Required</strong></p><ul><li>Microsoft Associate certification in Azure, Microsoft 365 or Microsoft Security.</li><li>Proven experience as an IT Infrastructure Manager or equivalent role within a Microsoft hybrid environment (Entra, Intune, Azure).</li><li>Strong track record delivering IT infrastructure projects and organisational change, such as M365 file migrations, email protection initiatives and legacy-to-Azure transitions.</li><li>Excellent understanding of technical management, information analysis, hardware/software systems and hybrid cloud architectures.</li><li>Expertise in data governance and security principles.</li><li>Hands-on experience with computer networks, including switching, routing, security appliances, installation and administration.</li><li>Ability to combine strategic thinking with effective tactical execution.</li><li>Experience developing and monitoring IT policies and procedures.</li><li>Excellent communication and interpersonal skills, with the ability to engage credibly at all levels.</li><li>Strong people-management skills.</li></ul><p> </p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/amFtZXMud2lsbHNvbi4xMzUyOC4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
<p><strong>Associate Director - Cyber Security</strong></p><p><strong>City of London - Hybrid Working </strong></p><p>The Protiviti Career provides opportunity to learn, inspire, and advance within a collaborative and inclusive culture. We hire curious individuals for whom learning is a passion. We lean into our mission: We Care. We Collaborate. We Deliver.</p><p>At every level, we champion leaders who live our values of integrity, inclusion, innovation, and commitment to success. Imagining our work as a journey, we believe integrity guides our way, inclusion moves us forward together, innovation creates new destinations, and our commitment to success empowers us to deliver on our vision to be the most trusted global consulting firm.</p><p><strong>Where We Need You:</strong></p><p>Protiviti UK's Cyber Security practice is a part of our overall Technology Consulting Division. The Cyber Security practice includes coverage of focused domains such as Technical Security Assessments, Assessment against cyber security frameworks, PCI DSS assessments, Cloud Security Reviews, Cyber Security Audits, Cyber Security Strategy and Advisory work. Cyber Security is a high-growth area for Protiviti globally.</p><p>You will be part of the Technology Consulting solution that provides innovative solutions to complex technology challenges. You will work closely with clients to understand their business needs, design and implement technology strategies, and ensure successful project delivery. Your role will involve collaborating with cross-functional teams, utilising cutting-edge technologies, and contributing to the growth of the Technology Consulting practice.</p><p><strong>What You Can Expect:</strong></p><p>The Associate Director role plays a key role in the continual development of our existing relationships with clients and in developing new accounts to expand the cyber security practice. Associate Directors are expected to demonstrate a strong understanding of the cyber security domains and maintain and develop business relationships to expand the client portfolio. Associate Directors are responsible for the success of all client-related work within their portfolio and manage the success of these engagements.</p><p><strong>Key Responsibilities</strong></p><ul><li>Responsible for identifying growth opportunities and driving business growth for engagements across the focus areas in cyber security.</li><li>Leading business development activities such as identifying, building and actively managing business relationships.</li><li>Working closely with our business development team in a technical capacity to develop proposals and respond to client requirements.</li><li>Assume the lead role in the execution of cyber security engagements.</li><li>Managing individuals within the delivery team - both Protiviti and client resources - to ensure the successful delivery of our engagements.</li><li>Working closely with the client teams to ensure that their needs are understood, and their stated requirements are met through the delivery of the engagement.</li><li>Contributing to the internal fabric of Protiviti by ensuring that thought leadership, best practices and other security materials are developed; understanding global/regional initiatives being driven by other Protiviti offices; and developing relevant use cases and sales propositions that can be used to help other clients.</li></ul><p><strong>Do Your Talents Include the Following?</strong></p><ul><li>In-depth knowledge and understanding of industry cyber security frameworks such as ISO 27001, NIST CSF, NIS 2 and/or PCI DSS. Hands-on experience in implementing or assessing against these frameworks is a must-have requirement.</li><li>Demonstrated ability to lead, manage and develop teams and deliver cybersecurity engagements to a range of clients across various sectors.</li><li>Demonstrated ability of business development and managing a portfolio of clients. Ability to play a lead role in developing content to support the business development efforts across the focus areas in cyber security.</li><li>Experience in creation and contribution towards proposals and bid materials to win new work.</li><li>Experience in delivering talks, presentations and industry briefings</li><li>Excellent persuasion, presentation and report-writing skills</li></ul><p><strong>Your Educational and Professional Qualifications:</strong></p><ul><li>Relevant experience, preferably in consulting and/or professional services. Demonstrable track record of continual growth across various roles.</li><li>Relevant industry certifications such as CISSP, CISM, CISA, ISO 27001 LA, PCI DSS QSA are strongly preferred</li></ul><p><strong>Offices - The Shard, London - Hybrid/ Remote Working</strong></p><p><strong>£100k-126k, Annual performance bonus & benefits </strong></p><p> </p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/amFtZXMud2lsbHNvbi43Mzg4NC4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
<p><strong>Head of SOC (Interim) | Capital Markets | Central London (On-site)</strong></p><p> </p><p>Robert Half International (an S&P 500 global staffing provider) is supporting a global consulting firm in sourcing an experienced <strong>Head of SOC (Interim)</strong> to join a <strong>leading capital markets client</strong> during a key period of transition. The role focuses on maintaining and enhancing the client's existing Security Operations Centre, managing the external SOC provider, and ensuring continuity of operations while a permanent structure is established.</p><p> </p><p><strong>Assignment Details</strong></p><ul><li><strong>Initial Duration:</strong> <strong>3-6 months </strong>(with potential extension) <strong>to start ASAP by w/c 24 November</strong></li><li><strong>Location:</strong> On-site minimum 3 days per week in Central London will be requried.</li><li><strong>Day Rate:</strong> <strong>£525-£575 PAYE plus 12.07% holiday pay</strong> PAYE with employer's NI & Tax deducted at source, unlike umbrella companies and no umbrella company admin fees)</li></ul><p> </p><p><strong>Role Overview</strong></p><p>You'll be operating within a compact, high-performing <strong>capital markets environment</strong>, taking full ownership of the SOC function and acting as the internal escalation point for all incident response and forensic activity. Reporting to the Deputy CISO, this role is ideal for a <strong>hands-on SOC leader</strong> who can balance strategic oversight with day-to-day technical execution. You'll manage the external SOC supplier, maintain visibility across tooling and detections, and drive continual improvements in incident management, monitoring, and response.</p><p> </p><p><strong>Key Skills & Experience</strong></p><ul><li><strong>Proven experience leading or managing a SOC function within capital markets, FinTech, or smaller financial services environments.</strong></li><li>Strong technical experience with <strong>CrowdStrike</strong> and <strong>Elastic SIEM</strong>.</li><li>Skilled across the <strong>Microsoft 365 Security Stack</strong> (Defender, Sentinel, Entra).</li><li><strong>Hands-on </strong>capability in <strong>incident response, threat hunting, and digital forensics</strong>.</li><li>Demonstrated experience managing <strong>outsourced SOC providers</strong> and maintaining performance SLAs.</li><li>Strong communication and stakeholder management with senior technology and security leadership.</li></ul><p> </p><p><strong>All candidates must complete standard screening (Right to Work, DBS, credit/sanctions, employment verification).</strong></p><p> </p><p>This is an exciting opportunity for a technically strong, pragmatic SOC leader to play a critical role in maintaining and stabilising cyber operations for one of London's most respected capital markets organisations.</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/Tmljb2xhcy5HZW9yZ2lvdS41NjA4Ni4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
<p>Head of Customer Service - FinTech Scale-Up<br /> <br /> Are you an experienced Customer Service leader looking to make your mark in one of Europe's fastest-growing FinTechs? This rapidly expanding, award-winning company is seeking a Head of Customer Service to lead and scale its multi-market operations across the UK and Europe.<br /> <br /> About the Company<br /> This FinTech is transforming the embedded finance space, partnering with leading global e-commerce and payment platforms. Backed by a major private equity firm, the business has achieved over 100% YoY growth since 2020 and continues to expand globally.<br /> <br /> The Role<br /> You will lead an established customer service team to deliver exceptional merchant experiences across phone, email, and live chat. You'll own service strategy, performance management, and process optimisation, working closely with Product, Operations, and Compliance teams to drive continuous improvement.<br /> <br /> About You<br /> * Proven experience leading and scaling Customer Service teams in FinTech or banking/lending.<br /> * Track record managing KPIs, SLAs, and service excellence.<br /> * Strong communication and leadership skills.<br /> * Analytical, proactive, and comfortable in a fast-paced, growth-driven setting.<br /> <br /> What's on Offer<br /> * Competitive salary + performance bonus<br /> * Private medical & dental insurance<br /> * Enhanced parental leave<br /> * Modern Central London office</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/V2lsbGlhbS5Ccmlja2hpbGwuNTc0NDYuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
<p><strong>Job Posting: Cyber Security Assurance Manager</strong><br /> <strong>Location:</strong> Portsmouth (Hybrid)<br /> <strong>Salary:</strong> £50,000 - £65,000 DOE</p><p><strong>Are You Ready to Lead the Way in Cyber Security Assurance?</strong><br /> Robert Half are seeking a dynamic, proactive, and experienced <strong>Cyber Security Assurance Manager</strong> to join a globally-scaled, fast-paced Security Operations Centre (SOC) environment. In this crucial role, you will ensure that the SOC maintains its commitment to best-in-class standards through internationally recognised security certifications and industry-wide assurance frameworks, delivering confidence to clients and meeting regulatory expectations.</p><p>As a core team member in <strong>Governance, Risk, and Compliance (GRC)</strong>, you will lead certification efforts, influence operational processes, and engage directly with customers and auditors to showcase security credentials that differentiate our SOC from the competition. If you're skilled in blending technical insight with customer-focused communication while driving compliance excellence, this opportunity is for you!</p><p><strong>What We're Looking For:</strong></p><p><strong>Qualifications and Experience:</strong></p><ul><li>Proven experience delivering and managing cybersecurity certifications (e.g., ISO/IEC 27001, SOC2 Type II, Cyber Essentials Plus, CREST).</li><li>A strong understanding of SOC operations and security assurance frameworks.</li><li>Experience engaging with customers during audits and RFP/RFI processes, showcasing security-driven solutions.</li><li>Familiarity with regulatory frameworks such as NIST CSF, GDPR, and UK NCSC guidance.</li><li>Experience liaising with external auditors and certification bodies.</li></ul><p><strong>Skills:</strong></p><ul><li>Exceptional documentation and evidence collection capabilities.</li><li>Strong communication skills to articulate technical assurance challenges to leadership and customers.</li><li>Analytical and detail-oriented with a systematic approach to identifying gaps and driving improvements.</li><li>Superb collaboration and stakeholder management abilities.</li><li>Highly organised, able to manage multiple certifications and assurance projects simultaneously.</li></ul><p><strong>Key Responsibilities</strong></p><ol><li><strong> Certification Leadership:</strong></li></ol><ul><li>Deliver and maintain<strong> </strong>certifications such as ISO/IEC 27001, SOC 2 Type II, Cyber Essentials Plus, and CREST accreditation.</li><li>Manage sector-specific frameworks, like PCI DSS for payment card data and NCSC CIR/CHECK for secure operations.</li><li>Proactively identify compliance gaps and ensure certifications are renewed on schedule.</li></ul><ol start="2"><li><strong> Assurance for SOC Operations:</strong></li></ol><ul><li>Embed certification requirements into SOC processes and everyday governance.</li><li>Lead the readiness for internal and external audits by ensuring effective evidence collection and monitoring.</li><li>Translate cybersecurity controls into operational procedures, enabling the SOC team to meet compliance standards.</li></ul><p> </p><p><strong>Why Join Us?</strong></p><ul><li>Be at the forefront of maintaining global security standards for cutting-edge SOC services.</li><li>Collaborate with top-tier professionals and influence assurance initiatives on an international scale.</li><li>Competitive salary package of <strong>£50,000 - £65,000 DOE</strong>, with hybrid working flexibility from Portsmouth.</li></ul><p> </p><p> </p><p> </p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/Q2FsbHVtLlNhdW5kZXJzLjk4OTQ5LjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
<p data-start="205" data-end="448">Robert Half Limited <strong> </strong>has an outstanding opportunity to join a small but growing <strong data-end="268" data-start="260">Bank</strong> as their Senior IT Support Engineer. This is a hands-on role where you'll be the go-to person for IT support, with clear scope to progress into cyber and security down the line.</p><h3 data-start="450" data-end="470">What you'll do</h3><ul><li><strong>Experience/Qualifications Required </strong></li></ul><ul data-start="471" data-end="856"><li data-end="570" data-start="471"><p data-end="570" data-start="473">Ideally a degree or relevent along with 2nd/3rd Line Support and 5+ years' experience (and proven stability in previous roles)</p></li><li data-end="653" data-start="571"><p data-end="653" data-start="573">Act as a confident communicator - slick, sharp, and engaging with stakeholders</p></li><li data-start="654" data-end="732"><p data-start="656" data-end="732">Be a Windows whizz with hands-on experience in Microsoft Exchange & VMware</p></li><li data-end="804" data-start="733"><p data-end="804" data-start="735">Bring a strong interest in Cyber (quals a bonus, but not essential)</p></li><li data-end="856" data-start="805"><p data-end="856" data-start="807">Work onsite 5 days a week in the City of London</p></li></ul><h3 data-end="879" data-start="858">What you'll get</h3><ul data-end="1126" data-start="880"><li data-end="936" data-start="880"><p data-start="882" data-end="936">Supportive team with ongoing training and mentorship</p></li><li data-end="1007" data-start="937"><p data-start="939" data-end="1007">Career growth opportunities, including progression into management</p></li><li data-start="1008" data-end="1056"><p data-end="1056" data-start="1010">Exposure to modern tech stacks and new tools</p></li><li data-start="1057" data-end="1126"><p data-end="1126" data-start="1059">Benefits package including pension, holidays, and wellbeing perks</p></li></ul><p data-start="1128" data-end="1246">This is a fantastic chance to join a respected financial institution where your impact will be visible from day one.</p><p data-start="1248" data-end="1302"><strong data-start="1248" data-end="1300">Apply now - interviews are being scheduled ASAP.</strong></p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/dG9ueS5rb3lyYXR0eS43NTUyMS4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
<p><strong>IT Manager - London (Global Remit)</strong></p><p><strong>£70,000 - £95,000 + Bonus & Benefits </strong></p><p><strong>London Office-based (Hybrid) </strong></p><p>Robert Half have partnered with an SME Professional Services firm who are seeking a <strong>proactive, hands-on IT Manager</strong> to take ownership of their IT systems, infrastructure, and technology strategy across a growing international business. This is a pivotal role for someone who thrives in a fast-paced, professional environment and wants to play a key part in shaping how technology supports and drives business success.</p><p><strong>The Opportunity</strong></p><p>As IT Manager, you'll oversee all aspects of IT operations, ensuring systems run smoothly and securely while identifying opportunities to enhance performance and innovation. You'll work closely with senior stakeholders and external partners to develop the firm's technology roadmap - from cloud infrastructure to AI-driven solutions - keeping us at the forefront of our industry.</p><p><strong>Key Responsibilities</strong></p><ul><li><strong>IT Infrastructure Management:</strong> Oversee and maintain all hardware, software, and systems (including workstations, cloud platforms, and AI tools) in partnership with our external IT provider.</li><li><strong>Technology Development:</strong> Evaluate and implement new technologies that improve efficiency, collaboration, and client service.</li><li><strong>AI and Automation:</strong> Identify, implement, and manage AI-driven tools to streamline workflows and enhance output quality.</li><li><strong>System Administration:</strong> Act as administrator for key platforms such as Microsoft 365, SharePoint, and Salesforce.</li><li><strong>Cybersecurity & Compliance:</strong> Enforce cybersecurity policies, ensure data privacy compliance, and conduct regular risk assessments in collaboration with the compliance team.</li><li><strong>Vendor Management:</strong> Serve as the main contact for IT vendors and partners, overseeing service delivery and contributing to long-term IT strategy.</li><li><strong>Support & Training:</strong> Provide first-line support to staff, deliver IT training, and maintain clear documentation of systems and procedures.</li></ul><p><strong>About You</strong></p><ul><li>8+ years of experience in IT management or a senior technical role.</li><li>Strong knowledge of <strong>cybersecurity</strong>, <strong>Microsoft 365</strong>, and <strong>Salesforce (beneficial, not essential)</strong>.</li><li>Excellent problem-solving skills and attention to detail.</li><li>Confident communicator, able to work independently and manage priorities effectively.</li><li>Experience in a <strong>regulated industry</strong> (e.g. financial services, insurance, or legal) preferred.</li></ul><p><strong>Why Join</strong></p><p>This is a unique opportunity to join a forward-thinking firm where technology is central to growth and success. You'll have the autonomy to make impactful decisions, introduce innovative solutions, and help shape the future of our IT landscape globally.</p><p> </p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/amFtZXMud2lsbHNvbi42MTcxOS4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
<p>Robert Half have partnered on an exclusive basis with a growing SME in the Cyber Risk space to support their continued growth. <br /><br /></p><p>I am seeking a proactive and customer-focused IT Support Engineer to join my clients' dynamic IT team. The ideal candidate will provide technical support, troubleshoot hardware and software issues, and ensure the smooth operation of our IT infrastructure. This role requires strong problem-solving skills, excellent communication abilities, and a passion for technology.</p><p><strong>Key Responsibilities</strong></p><ul><li>Provide first and second-line technical support to end-users in-person, by email, and over Zoom.</li><li>Diagnose and resolve hardware, software, and network issues on desktops, laptops, printers, and mobile devices.</li><li>Install, configure, and maintain operating systems, applications, and IT equipment.</li><li>Monitor and maintain IT systems, including backups, antivirus, and security updates.</li><li>Document issues, solutions, and processes in our IT knowledge base.</li><li>Escalate complex problems to senior IT staff.</li><li>Assist with onboarding and offboarding of employees, including device setup and account provisioning.</li><li>Ensure compliance with company IT policies and security standards.</li></ul><p><strong>Qualifications</strong></p><ul><li>At least 3 years of experience in IT support or a similar role.</li><li>Strong knowledge of Mac and Windows operating systems.</li><li>Experience with Okta, Microsoft 365, Antivirus, and remote support tools.</li><li>Excellent communication and interpersonal skills.</li><li>Ability to prioritize tasks and work independently or as part of a team.</li><li>Relevant certifications (Microsoft, etc.) are a plus.</li></ul><p><strong>Salary/Logistics</strong></p><ul><li>£40,000-£45,000 and benefits package.</li><li>Opportunities for professional growth and development.</li><li>Collaborative and supportive work environment.</li><li>3 days per week on site, 2 days remote.</li></ul><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/Um9yeS5LaXJrbWFuLjk5MjU3LjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
<p>Robert Half Technology are assisting the world's leading global fashion powerhouse to recruit a HelpDesk Support Engineer on a contract basis - London based </p><p> </p><p><strong>Role</strong></p><ul><li>The IT Support Engineer will be responsible for the proactive monitoring, maintenance and support/escalation of the incoming IT support requests either by email, phone or internal ticketing system.</li><li>To work with site-based IT contacts, including training and advising where necessary to ensure Victoria based staff are fully informed and consistent.</li><li>To develop support documentation where required to improve the user experience.</li><li>To develop their skillset in-house with a clear progression expectation to higher levels of expertise.</li><li>Provide on occasion out of hours support as required.</li><li>To assist the Group Technology and wider Information</li><li>Any other ad-hoc work requests as determined by the Group IT Manager.</li></ul><p><strong> </strong></p><p><strong>Profile</strong></p><ul><li>The IT Support Engineer will have a proven track record of supporting complex disparate networks.</li><li>Supporting all levels of the business users including VIPs, managing expectations and seeing a problem through.</li><li>Proven ability to instigate, manage and deliver often challenging projects, both technically and from a management perspective</li></ul><p><strong> </strong></p><p><strong>Ability to support:</strong></p><ul><ul><li>All Microsoft desktop OS (Win7+)</li><li>Microsoft Server 2008 and higher</li><li>Active Directory</li><li>Group Policies</li><li>DNS / DHCP</li><li>Microsoft O365</li><li>WIFI technology</li><li>Remote Connectivity tools</li><li>Cloud based tools</li><li>Collaboration tools</li></ul></ul><p><strong>Company</strong></p><ul><li>Global fashion organisation with offices in London</li><li>On-site required </li></ul><p><strong> </strong></p><p><strong>Salary & Benefits</strong></p><p>The salary range/rates of pay is dependent upon your experience, qualifications or training.</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/QWxmaWUuUm93ZXR0LjI4Nzg5LjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
<p>Robert Half has partners with a Financial Services Organisation in London, they are looking for an Information Security Manager to join their IT team. </p><p>You will join the Information Security Director as an Information Security Manager to form a team of 2 within IT. The majority of the role will require you to take charge of the Governance, Risk Management and Compliance perspective. </p><p><strong>Role</strong>: Information Security Manager requires previous experience of:</p><ul><li>Managing the businesses information securities Governance, Risk Management and Compliance for a business</li><li>Stakeholder management </li><li>Managing third party relationships</li><li>ISO27001</li></ul><p><strong>Location</strong>: London Remote (1 day per month in the office) </p><p><strong>Salary</strong>: £70,000 - £90,000 + benefits </p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/RXJpay5Pc21hbi41ODE4MS4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
<p data-start="186" data-end="640">This role invites a detail-ready, systems-aware specialist into a global CRM environment where marketing operations pulse across regions and time zones.</p><p data-start="186" data-end="640">Your focus is to keep CRM programs healthy, tuned, and steadily improving. You will partner with market teams, digital specialists, and technical groups to translate strategy into executable workflows, ensure campaigns run smoothly, and maintain a clear view of data, audiences, and platform behaviour.</p><p data-start="186" data-end="640"><strong>This role requires proven success with Salesforce Marketing Cloud. </strong></p><p data-end="640" data-start="186"> </p><p data-end="1906" data-start="642"><strong>Global CRM Support Specialist Key Responsibilities:</strong><br /> * Serve as the frontline resource for CRM colleagues worldwide, responding to operational and technical questions with clarity and efficiency.<br /> * Coordinate CRM processes end to end, from gathering requirements to confirming delivery timelines and verifying outcomes.<br /> * Guide markets in designing A/B experiments, multivariate tests, and automated journeys that adapt to customer behavior.<br /> * Build and refine audience segments using SQL queries, structured filters, and data relationships.<br /> * Create and maintain dynamic or personalized emails and landing pages in Salesforce Marketing Cloud, overseeing test contacts, content rules, and subscriber groups.<br /> * Perform thorough quality assurance across templates, devices, and browsers to ensure each journey operates consistently.<br /> * Collaborate with technical teams to release new features, integrations, and automations that strengthen reporting and operational agility.<br /> * Produce training guides, how-to notes, and reference materials that help marketing teams work confidently and independently.<br /> * Pinpoint opportunities for streamlined processes, automation gains, and improved use of SFMC's advanced features.<br /> * Support global adoption of emerging CRM practices, tools, and platform updates.</p><p data-start="1908" data-end="2580"><strong>Ideal Global CRM Support Specialist Profile: </strong><br /> * You communicate with precision and can translate difficult technical concepts into friendly, usable explanations.<br /> * You notice anomalies quickly and approach troubleshooting with logical steadiness.<br /> * You understand the essentials of deliverability, including DNS, IP behavior, DKIM, bounce types, and sender reputation.<br /> * You have hands-on experience with A/B tests and iterative optimization based on measurable insights.<br /> * You adapt gracefully to shifting priorities and maintain a steady workflow.<br /> * You manage time effectively and prioritize tasks based on impact and urgency.<br /> * You keep your knowledge fresh by following CRM trends and SFMC enhancements.</p><p data-start="2582" data-end="4308">Global CRM Support Specialist Qualifications & Experience<br /> * Bachelor's or Master's degree in a relevant discipline.<br /> * At least one year of direct experience working inside Salesforce Marketing Cloud.<br /> * SFMC Email Specialist or Administrator certification is a welcomed advantage.<br /> * Strong technical communication and support experience.<br /> * Working knowledge of Journey Builder, Automation Studio, Email Studio, Mobile Studio, and Interaction Studio.<br /> * Familiarity with SQL, AMPscript, HTML, CSS, JavaScript, and SOQL.<br /> * Demonstrated ability to solve complex issues with limited supervision.<br /> * Fluency in written and spoken English.</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/Q2Fyb2xpbmUuR3JhaW5nZXIuOTgyNDEuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
