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20 results for It Tech Leadership in Crawley, West Sussex

Director of Technology (IT)
  • London, London
  • remote
  • Permanent
  • 95000 - 105000 GBP / Yearly
  • <p><strong>Director, Information Technology - London - £95,000 - £105,000</strong></p><p><strong>About the Role</strong></p><p>This is an exciting opportunity for a senior IT leader to spearhead digital transformation within a pioneering life sciences organisation. The Director of Information Technology will play a central role in shaping IT strategy, driving digital innovation, and embedding cutting-edge technologies-particularly in AI and automation-to enhance business productivity, resilience, and scalability.</p><p>Reporting directly to the Chief Financial Officer, you will act as the senior point of contact for all IT and digital initiatives, advising the Executive Team on strategy, cybersecurity, and business continuity while building a robust and forward-looking IT infrastructure.</p><p><strong>Key Responsibilities</strong></p><p><strong>IT Strategy &amp; Leadership</strong></p><ul><li>Develop and deliver IT strategies, policies, and digital transformation initiatives aligned with business goals and regulatory requirements.</li><li>Oversee long-term digital infrastructure planning to support growth, scalability, and operational efficiency.</li><li>Lead on cybersecurity and risk management, ensuring proactive monitoring, incident response, and data protection.</li><li>Champion the adoption of AI, automation, and emerging technologies to drive innovation and reduce manual processes.</li></ul><p><strong>Business Continuity &amp; Risk</strong></p><ul><li>Own and maintain the IT Disaster Recovery Plan, ensuring resilience and minimal operational disruption.</li><li>Proactively identify risks and deliver infrastructure enhancements to safeguard business continuity.</li></ul><p><strong>Data Protection &amp; Compliance</strong></p><ul><li>Ensure compliance with UK-GDPR, EU-GDPR, and other data protection regulations.</li><li>Manage Data Protection Impact Assessments (DPIAs), Legitimate Interest Assessments (LIAs), and Data Subject Access Requests (DSARs).</li></ul><p><strong>Team Leadership &amp; Enablement</strong></p><ul><li>Lead IT onboarding and system integration for new employees.</li><li>Design and deliver training programmes covering IT systems, cybersecurity, and best practices.</li><li>Oversee IT support, ensuring smooth day-to-day operations and adoption of AI-enhanced tools.</li></ul><p><strong>Skills &amp; Experience</strong></p><ul><li>Proven experience in IT leadership and digital transformation at a senior level.</li><li>Strong track record of integrating AI, automation, and emerging technologies into enterprise IT strategy.</li><li>Deep knowledge of cybersecurity frameworks and data protection regulations.</li><li>Excellent problem-solving and analytical skills.</li><li>Strong communication, leadership, and stakeholder management abilities.</li><li>Ability to manage multiple complex projects under pressure.</li><li>Relevant certifications (CISM, CISA, CISSP, or similar) desirable.</li></ul><p><strong>Benefits</strong></p><ul><li>Competitive salary and discretionary performance-related bonus</li><li>10% employer pension contribution (with salary sacrifice options)</li><li>Private medical cover (Bupa) and Medicash Health Cash Plan</li><li>Life insurance (4 x annual salary)</li><li>Employee Assistance Programme and Reward Gateway discounts</li><li>25 days annual leave + public holidays</li><li>Season ticket loan</li><li>Learning &amp; development budget, with personal development time</li><li>Monthly recognition scheme (PACT awards)</li><li>Social and wellbeing events throughout the year (including sports, creative sessions, and team activities)</li><li>Office perks such as a rooftop basketball court and regular social events</li></ul><p> </p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/amFtZXMud2lsbHNvbi40NTM1NS4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
  • 2025-08-20T13:01:10Z
Head of Data
  • London, London
  • remote
  • Permanent
  • 120000 - 160000 GBP / Yearly
  • <h2 data-start="148" data-end="165">Head of Data</h2><p data-end="376" data-start="166"><strong data-start="166" data-end="179">Location:</strong> London (with global remit)<br data-start="206" data-end="209" /> <strong data-start="209" data-end="220">Sector:</strong> Private Equity &amp; Alternative Investments</p><p data-start="166" data-end="376">Our client is one of the world's leading private equity and investment advisory firms, managing over €180 billion of assets across Europe, the Americas, and Asia. With a diverse investment portfolio spanning private equity, credit, infrastructure, and secondaries, they are renowned for driving long-term value creation and innovation.</p><p data-start="717" data-end="994">We are seeking an experienced Head of Data to design and lead a global data strategy. This is a senior leadership role that will define how data underpins decision-making, powers investment insight, and drives operational excellence across a truly international platform.</p><h3 data-end="1022" data-start="996">Key Responsibilities</h3><ul data-end="1608" data-start="1023"><li data-start="1023" data-end="1119"><p data-end="1119" data-start="1025">Develop and execute a firm-wide data strategy aligned to business and investment priorities.</p></li><li data-start="1120" data-end="1203"><p data-end="1203" data-start="1122">Lead on data governance, privacy, and compliance across multiple jurisdictions.</p></li><li data-start="1204" data-end="1295"><p data-start="1206" data-end="1295">Oversee the design and evolution of scalable, secure data platforms and infrastructure.</p></li><li data-end="1412" data-start="1296"><p data-end="1412" data-start="1298">Partner with investment and operational teams to deliver advanced analytics, dashboards, and AI-driven insights.</p></li><li data-end="1515" data-start="1413"><p data-start="1415" data-end="1515">Build and lead a high-performing global data team spanning engineering, analytics, and governance.</p></li><li data-start="1516" data-end="1608"><p data-start="1518" data-end="1608">Champion a data-driven culture, enhancing literacy and adoption across the organisation.</p></li></ul><h3 data-end="1625" data-start="1610">About You</h3><ul data-end="2085" data-start="1626"><li data-end="1750" data-start="1626"><p data-end="1750" data-start="1628">10+ years' experience in senior data leadership, ideally within private equity, asset management, or financial services.</p></li><li data-end="1821" data-start="1751"><p data-end="1821" data-start="1753">Strong track record of building and scaling global data functions.</p></li><li data-end="1924" data-start="1822"><p data-end="1924" data-start="1824">Deep technical knowledge of cloud platforms, data engineering, governance, and advanced analytics.</p></li><li data-start="1925" data-end="2007"><p data-end="2007" data-start="1927">Proven ability to align stakeholders and influence at senior leadership level.</p></li><li data-start="2008" data-end="2085"><p data-start="2010" data-end="2085">Strategic, commercially minded, and able to embed innovation responsibly.</p></li></ul><h3 data-end="2108" data-start="2087">What's on Offer</h3><ul data-end="2516" data-start="2109"><li data-end="2216" data-start="2109"><p data-start="2111" data-end="2216">Competitive base salary of £120,000 - £160,000, plus discretionary bonus</p></li><li data-end="2330" data-start="2217"><p data-end="2330" data-start="2219">The opportunity to shape and lead a global data agenda at one of the most respected names in private markets.</p></li><li data-start="2331" data-end="2415"><p data-start="2333" data-end="2415">A collaborative, international environment with exposure to senior stakeholders.</p></li><li data-end="2516" data-start="2416"><p data-start="2418" data-end="2516">The chance to lead innovation and deliver measurable impact across a global investment platform.</p></li></ul><p data-start="2518" data-end="2629">If you are an ambitious data leader looking to drive transformation at scale, we would love to hear from you.</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/V2lsbC5TdGVhZC41MzQ4MS4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
  • 2025-09-08T16:17:50Z
2nd Line Support Engineer
  • London, London
  • remote
  • Permanent
  • 35000 - 40000 GBP / Yearly
  • <p>Systems Engineer - 2nd Line Support</p><p>Location: Central London (4 days on-site, 1 day WFH)</p><p>Sector: Financial Services Technology</p><p>Do you thrive in a high-performance environment, where every day brings fresh challenges and the chance to work with some of the most dynamic clients in the financial sector?</p><p>We are a leading technology services provider, trusted by financial institutions to deliver exceptional IT support and solutions. We place service before sales and excellence before everything else - and we're now looking for a driven, service-focused 2nd Line Systems Engineer to join our expert Service Desk team. This is a role where your skills will be tested, your potential nurtured, and your career accelerated - with clear pathways to senior technical, leadership, and consultancy roles.</p><p>What you'll be doing:</p><ul><li>Providing expert 2nd line technical support to high-profile clients, including traders, investors, and senior executives.</li><li>Taking ownership of incidents and service requests, ensuring swift, professional resolution.</li><li>Mentoring junior engineers and driving service improvements.</li><li>Managing escalations from 1st line and working closely with 3rd line and project teams.</li><li>Supporting a wide range of technologies including Windows Server/Desktop, Microsoft 365, Azure, networking, VOIP, Intune, PowerShell, and bespoke business applications.</li><li>Occasionally working on-site at client offices to deliver exceptional service face-to-face.</li></ul><p>What we're looking for:</p><ul><li>At least 2 years' experience in IT support, ideally in a busy enterprise environment.</li><li>Strong technical skills across Microsoft, Azure, networking, and security.</li><li>Excellent communication skills - confident, empathetic, and able to explain technical concepts clearly.</li><li>Organised, resourceful, and committed to delivering top-tier service.</li><li>A passion for technology and continuous improvement.</li></ul><p>Why join us?</p><ul><li>Direct exposure to the financial services sector, working with high-calibre clients from day one.</li><li>A genuine career development pathway into 3rd line, projects, leadership, or consultancy.</li><li>A collaborative, high-standards culture where service excellence is valued above all else.</li><li>Competitive salary, enhanced overtime rates, and benefits.</li></ul><p>If you're ready to take the next step in your IT career and work in an environment that challenges, develops, and rewards you - we'd love to hear from you.</p><p>Apply now and be part of a company where your expertise truly makes a difference.</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/V2lsbC5TdGVhZC4yNzcyMS4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
  • 2025-08-16T07:14:29Z
Senior Security and Infrastructure Engineer
  • City of London, London
  • remote
  • Permanent
  • 70000 - 80000 GBP / Yearly
  • <p><strong>Senior Cyber &amp; Infrastructure Engineer</strong></p><p><strong>Location:</strong> Hybrid (London-based)</p><p><strong>Sector:</strong> Financial Services</p><p><strong>Employment Type:</strong> Full-Time</p><p>A leading financial services organisation is seeking an experienced Senior Cyber &amp; Infrastructure Engineer to play a key role in the evolution of its Microsoft cloud infrastructure and cyber security strategy.</p><p>This is an excellent opportunity for a technically skilled and security-focused professional to join a high-performing IT team at the centre of a modern, regulated business. The successful candidate will lead on cloud infrastructure development, security architecture, and risk mitigation - ensuring systems are scalable, secure, and aligned with regulatory expectations.</p><p>Key Responsibilities:</p><ul><li>Design, implement and optimise secure, scalable Microsoft Azure and Microsoft 365 infrastructure.</li><li>Manage and enhance the organisation's security posture using Microsoft Defender for Endpoint, Sentinel, Intune, and other Microsoft security tools.</li><li>Lead cloud migration projects and hybrid infrastructure initiatives.</li><li>Maintain robust access controls, including RBAC and Conditional Access, within Azure AD and Microsoft 365.</li><li>Collaborate with Risk and Compliance teams to ensure infrastructure aligns with enterprise security frameworks (e.g. ISO 27001, NIST, CIS).</li><li>Support incident response, vulnerability remediation, and disaster recovery planning.</li><li>Promote a culture of continuous improvement and secure-by-design principles across the technology team.</li><li>Provide technical leadership and mentoring to junior engineers.</li></ul><p>Skills and Experience Required:</p><ul><li>5-8 years of hands-on experience in infrastructure engineering and cyber security, with a focus on Microsoft cloud technologies.</li><li>Demonstrated experience in leading enterprise-level cloud projects and managing hybrid environments.</li><li>Strong technical knowledge of Microsoft Defender, Sentinel, Azure AD, and identity governance.</li><li>Solid understanding of Zero Trust principles, access control policies, and cyber risk management.</li><li>Excellent written and verbal communication skills; able to work collaboratively across technical and non-technical teams.</li><li>Strong documentation and change control capabilities.</li></ul><p>Desirable:</p><ul><li>Azure certifications (e.g. AZ-104, AZ-500) and cyber security qualifications (e.g. CISSP, CCSP).</li><li>Experience with scripting/automation, SharePoint Online, ServiceNow, or basic SQL administration.</li></ul><p>Qualifications:</p><ul><li>Bachelor's degree in IT, Cyber Security or a related discipline.</li><li>Relevant industry certifications.</li></ul><p>This is a key hire within an ambitious, security-conscious organisation where your expertise will directly influence the resilience and integrity of critical technology platforms. The role offers a blend of technical depth, strategic impact, and cross-functional collaboration, along with opportunities for professional development and leadership.</p><p><strong>To find out more or express interest, please get in touch.</strong></p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/V2lsbC5TdGVhZC4xMzEyNC4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
  • 2025-08-06T13:01:51Z
Infrastructure Engineer
  • London, London
  • remote
  • Contract
  • 400 - 500 GBP / Daily
  • <p data-end="979" data-start="427">Robert Half have partnered with a Business Consultancy Firm to recruit for an experienced Infrastructure Engineer to help one of their clients design, build, and evolve the systems they rely on to deliver and operate software. </p><h3 data-end="1014" data-start="986"><strong data-end="1014" data-start="990">Responsibilities:</strong></h3><ul data-start="1015" data-end="1964"><li data-start="1015" data-end="1145"><p data-end="1145" data-start="1017">Collaborate within delivery teams to implement new projects, assess existing infrastructure, and drive technical improvements.</p></li><li data-start="1146" data-end="1289"><p data-end="1289" data-start="1148">Engage with clients to understand their needs, develop technical roadmaps, and design solutions aligned with ambitious business objectives.</p></li><li data-start="1290" data-end="1457"><p data-end="1457" data-start="1292">Contribute to building the organisation's cloud and infrastructure capabilities through internal knowledge-sharing, capability development, and thought leadership.</p></li><li data-end="1602" data-start="1458"><p data-end="1602" data-start="1460">Implement and refine processes for continuous delivery and evolution of infrastructure and applications, embedding automation at all stages.</p></li><li data-end="1670" data-start="1603"><p data-end="1670" data-start="1605">Monitor and uphold technical quality standards across projects.</p></li><li data-start="1671" data-end="1803"><p data-end="1803" data-start="1673">Provide expert advice in DevOps, cloud, platform, and infrastructure engineering to both internal teams and client stakeholders.</p></li><li data-start="1804" data-end="1871"><p data-end="1871" data-start="1806">Build trusted relationships with client engineering leadership.</p></li><li data-start="1872" data-end="1964"><p data-end="1964" data-start="1874">Identify constraints and propose innovative, practical solutions to business challenges.</p></li></ul><h3 data-start="1971" data-end="2008">Experience:</h3><ul data-start="2009" data-end="3291"><li data-start="2009" data-end="2186">Experience with infrastructure-as-code tools such as Terraform to provision, manage, and version cloud resources.</li><li data-start="2009" data-end="2186"><p data-start="2011" data-end="2186">Proven experience designing and implementing enterprise-scale or high-traffic hosting platforms, including administration of application servers, web servers, and databases.</p></li><li data-start="2187" data-end="2322"><p data-start="2189" data-end="2322">Strong understanding of cloud and vitalisation platforms, infrastructure automation, and modern application hosting technologies.</p></li><li data-end="2475" data-start="2323"><p data-end="2475" data-start="2325">Experience collaborating with software delivery teams, with applied knowledge of DevOps principles, Agile methodologies, and Infrastructure as Code.</p></li><li data-end="2690" data-start="2476"><p data-end="2690" data-start="2478">Hands-on experience with at least one major IaaS cloud provider and two or more application runtime environments (e.g., physical servers, virtual servers, container clusters, serverless, or database platforms).</p></li><li data-end="2826" data-start="2691"><p data-start="2693" data-end="2826">Proficiency in at least one scripting language, with experience building Linux or Windows servers, or container-based environments.</p></li><li data-start="2827" data-end="2941"><p data-end="2941" data-start="2829">Familiarity with continuous integration and continuous delivery (CI/CD) tools across varied technology stacks.</p></li><li data-start="2942" data-end="3035"><p data-start="2944" data-end="3035">Experience with infrastructure monitoring for availability, performance, and/or security.</p></li><li data-start="3036" data-end="3193"><p data-start="3038" data-end="3193">Understanding of infrastructure security principles, including vulnerability management, secrets management, network security, and supply chain security.</p></li><li data-end="3291" data-start="3194"><p data-end="3291" data-start="3196">(Desirable) Experience with automated testing, performance testing, and stress testing tools.</p></li></ul><p><strong>Organisation:</strong></p><ul><li>Initial 12-month contract</li><li> Fully remote role with occasional on-site attendance as required</li><li> Competitive day rate</li></ul><p> </p><p> </p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/YW5kcmUuZ2FyZGVuZXJtY2ZhcmxhbmUuMjI4ODIuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
  • 2025-08-14T15:57:18Z
Data Governance Manager
  • City of London, London
  • remote
  • Permanent
  • 95000 - 115000 GBP / Yearly
  • <p><strong>Data Governance Manager - 95-115k - Commodities Trading - City of London (Hybrid Working) </strong></p><p><strong>About Us</strong></p><p>We are a London-based international commodities trading, investments, and risk management firm, regulated by the FCA. With ambitious growth plans in financial services, we are investing heavily in data as a key enabler of our future success. We are currently undertaking a five-year programme to transition from legacy systems to modern, cloud-based technologies.</p><p>Our Microsoft-based technology stack (including Azure and Purview) underpins this transformation, and we are building a forward-thinking data governance capability that delivers value, ensures compliance, and supports innovation.</p><p><strong>The Role</strong></p><p>We are seeking an experienced Data Governance Manager to lead the build-out of our data governance framework. This is a new and highly visible role, reporting into the Head of Operational Resilience, DPO &amp; DCO.</p><p>Unlike traditional governance roles, this position is hands-on and delivery-focused. You will work closely with stakeholders across trading, risk, operations, and technology to embed pragmatic governance practices that support efficiency, compliance, and business growth-without introducing unnecessary bureaucracy.</p><p>Initially, there are no direct line management responsibilities, but as the function grows into a fully operational, cross-business BAU service, the role will expand. The ideal candidate must therefore be equally comfortable operating independently and contributing to a future leadership structure.</p><p><strong>Key Responsibilities</strong></p><ul><li>Develop, implement, and maintain a practical data governance framework aligned with FCA regulations and industry best practice.</li><li>Partner with business and technology stakeholders to embed governance processes that deliver value and efficiency.</li><li>Support the migration of data from legacy platforms to our new cloud-based Microsoft stack, ensuring data quality, lineage, and accessibility.</li><li>Own and drive policies on data ownership, classification, retention, and access management.</li><li>Leverage Microsoft Purview and related tools to implement governance, cataloguing, and compliance controls.</li><li>Monitor compliance with internal policies and external regulatory requirements, addressing data risks proactively.</li><li>Promote a culture of accountability, data quality, and innovation across the organisation.</li><li>Provide subject matter expertise to projects, change initiatives, and regulatory reviews.</li></ul><p><strong>About You</strong></p><ul><li>5+ years' experience in a Data Governance Manager (or equivalent) role, ideally within financial services or another FCA-regulated environment.</li><li>Proven track record in building and embedding data governance frameworks and controls.</li><li>Hands-on experience with Microsoft data technologies (Azure, Purview).</li><li>Strong knowledge of data management best practices, including data quality, metadata, and lineage.</li><li>Practical understanding of regulatory requirements impacting data in financial services.</li><li>Exceptional stakeholder management and communication skills, with the ability to influence senior business and technology partners.</li><li>Pragmatic and innovative approach-able to balance compliance needs with business efficiency.</li><li>Comfortable working independently in a build-out phase, with appetite to grow into a leadership role as the function scales.</li></ul><p><strong>What We Offer</strong></p><ul><li>Opportunity to shape and grow the data governance function from the ground up.</li><li>Exposure to cutting-edge cloud technologies in a global commodities and financial services environment.</li><li>A dynamic, fast-moving culture where innovation and efficiency are valued as highly as compliance.</li><li>Competitive compensation package with benefits</li></ul><p><strong>Office -</strong> City of London (3 days in the office) </p><p><strong>Salary -</strong> £95-115k, Annual Bonuses, Excellent Benefits</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/amFtZXMud2lsbHNvbi44NDc1Mi4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
  • 2025-09-04T08:07:49Z
IT Manager
  • London, London
  • remote
  • Permanent
  • 55000 - 60000 GBP / Yearly
  • <p><strong>IT Manager</strong></p><p><strong>Location:</strong> Central London - 3 Days in the office, 2 days WFH</p><p><strong>£50,000 - £60,000 + Annual Bonus (up to 20%) &amp; Excellent Benefits</strong><br /> </p><p>Our client is seeking a dynamic, experienced, and motivated <strong>IT Manager</strong> to take ownership of their IT infrastructure and operating systems. This is a fantastic opportunity to join a growing business with ambitious plans, where you'll play a pivotal role in shaping and delivering a first-class IT environment across their portfolio of hospitality businesses.</p><p><strong>The Role</strong></p><p>You will be responsible for reviewing, developing, and managing the IT Infrastructure Operating Model, ensuring the delivery of secure, resilient, and efficient information and communications technology services. Working closely with senior leadership, hotel operations, and external IT service providers, you'll ensure their technology platform supports both the day-to-day running of their hotels and their exciting future growth plans.</p><p><strong>Key Responsibilities</strong></p><ul><li>Ensure the IT infrastructure operating model is fit for purpose across portfolio.</li><li>Proactively identify and deliver IT solutions that enhance operations and support growth.</li><li>Manage and performance-monitor external IT service delivery partners.</li><li>Support the business with GDPR compliance and information security, including regular audits.</li><li>Oversee 3rd-party supplier contracts and service level agreements.</li><li>Track and manage hardware, software, and licensing lifecycles.</li><li>Stay ahead of emerging IT trends and recommend innovations to enhance operating model.</li><li>Build and leverage strong networks with IT service providers and industry experts.</li><li>Partner with leadership and operational teams to ensure IT performance meets business needs.</li></ul><p><strong>About You</strong></p><p>"We are looking for someone ambitious, resilient, and hands-on, with strong IT systems knowledge and a proven record of delivery in service-led environments. You will thrive in a fast-paced business, be confident engaging with stakeholders at all levels, and have the ability to balance detail with big-picture thinking."</p><p><strong>Key Attributes &amp; Experience:</strong></p><ul><li>Minimum 5 years' experience in IT service delivery, ideally in the hospitality sector (not essential).</li><li>Strong understanding of IT systems, asset management, compliance, and licensing.</li><li>Experienced in managing and holding external IT partners accountable for performance.</li><li>Skilled at problem-solving, driving service improvements, and leading change.</li><li>Ability to manage the full IT service lifecycle (design, development, delivery, operations).</li><li>Financially astute with experience in budgeting and supplier management.</li><li>Excellent stakeholder management and relationship-building skills.</li><li>Self-motivated, adaptable, and able to prioritise in a fast-moving environment.</li></ul><p><strong>Why Join them?</strong></p><ul><li>Be part of a growing and ambitious business with significant expansion plans.</li><li>Opportunity to make a real impact by shaping IT systems and processes across their hotels.</li><li>Work alongside a passionate leadership team in a collaborative environment.</li><li>A role with breadth, autonomy, and the chance to directly influence business success.</li></ul><p>"We're looking for someone with ambition, drive, and a sense of humour - someone who enjoys rolling up their sleeves, owning solutions, and being part of an exciting growth journey."</p><p><strong>Location:</strong> Central London - 3 Days in the office, 2 days WFH</p><p><strong>Compensation:</strong> £50,000 - £60,000 + Annual Bonus (up to 20%) &amp; Excellent Benefits</p><p> </p><p> </p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/amFtZXMud2lsbHNvbi40MDI2NC4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
  • 2025-09-11T17:01:45Z
Head of IT
  • West End, London
  • remote
  • Permanent
  • 90000 - 110000 GBP / Yearly
  • <p><strong>The Company</strong></p><p>My client is a owner managed, British. Retail, Manufacturing and Publishing business based in Central London with stores situated around the world. Organic growth sees them recruiting for a Head of IT to join their team.</p><p> </p><p><strong>The Role</strong></p><ul data-sourcepos="4:1-8:0"><li data-sourcepos="4:1-4:62">Develop and execute IT strategy aligned with business goals.</li><li data-sourcepos="5:1-5:91">Drive digital transformation for enhanced customer experience and operational efficiency.</li><li data-sourcepos="6:1-6:81">Collaborate with leadership on technology opportunities and long-term planning.</li><li data-sourcepos="7:1-8:0">Ensure technology investments align with company objectives.</li></ul><ul data-sourcepos="10:1-13:0"><li data-sourcepos="10:1-10:28">Manage and mentor IT team.</li><li data-sourcepos="11:1-11:57">Foster a culture of innovation and continuous learning.</li><li data-sourcepos="12:1-13:0">Ensure alignment between IT team objectives and broader business goals.</li></ul><ul data-sourcepos="15:1-18:0"><li data-sourcepos="15:1-15:62">Protect digital assets, customer data, and internal systems.</li><li data-sourcepos="16:1-16:69">Ensure compliance with regulations and internal security protocols.</li><li data-sourcepos="17:1-18:0">Develop and manage disaster recovery and business continuity plans.</li></ul><ul data-sourcepos="20:1-23:0"><li data-sourcepos="20:1-20:42">Evaluate and manage third-party vendors.</li><li data-sourcepos="21:1-21:65">Manage IT budget for cost-effective and high-quality solutions.</li><li data-sourcepos="22:1-23:0">Negotiate contracts with technology providers.</li></ul><ul data-sourcepos="25:1-29:0"><li data-sourcepos="25:1-25:65">Oversee IT systems supporting retail and publishing operations.</li><li data-sourcepos="26:1-26:36">Ensure reliable IT infrastructure.</li><li data-sourcepos="27:1-27:53">Lead software development and maintenance projects.</li><li data-sourcepos="28:1-29:0">Manage telephony strategy and operations.</li></ul><ul data-sourcepos="31:1-33:51"><li data-sourcepos="31:1-31:63"> across retail and publishing operations.</li><li data-sourcepos="32:1-32:77">Optimise workflows for efficient sales, content creation, and distribution.</li><li data-sourcepos="33:1-33:51">Monitor system performance and minimise downtime.</li><li data-sourcepos="33:1-33:51"></li></ul><p><strong>Your Profile</strong></p><p>To apply for this role you will have at least 10 years in an IT Leadership capacity. You will have managed staff but will be happy to be hands on where necessary. Based on the nature of the business, candidates from Retail, FMCG, Manufacturing or Publishing will be advantageous. You will motivated to work for an owner led business that has a family feel and be motivated to go above and beyond. This role is 5 days a week in the office during the 6 month probation. 3-4 after.</p><p> </p><p><strong>Salary &amp; Benefits</strong></p><p>£100,000 - £110,000 </p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/SmVybWFpbmUuTHluY2guMTY3MDMuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
  • 2025-09-18T17:07:16Z
Content & Communications Specialist
  • London, London
  • remote
  • Permanent
  • 40000 - 55000 GBP / Yearly
  • <p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;">As a Content &amp; Communications Specialist, you will play a key role in shaping and delivering the organisation's messaging across a range of scientific, commercial, and thought-leadership channels. </p><p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;"> </p><p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;">This role will be a fully office based role based in London.</p><p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;"> </p><p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;">Content &amp; Communications Specialist Responsibilities:</p><ul type="disc" style="direction: ltr; unicode-bidi: embed; margin-top: 0in; margin-bottom: 0in;"><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Developing and implementing a comprehensive content strategy aligned with marketing and business goals</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Managing the full lifecycle of content creation (e.g. whitepapers, blogs, reports, collateral) from ideation and research to editing and approval</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Crafting compelling conference submissions to secure speaking opportunities and showcase innovation</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Preparing persuasive award applications to highlight achievements and position the business as an industry leader</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Collaborating with cross-functional teams to gather insights and translate them into engaging materials</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Monitoring industry trends, emerging technologies, and competitor activity to ensure content remains timely and impactful</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Measuring content performance and adapting strategies to drive reach and engagement</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Enhancing content with visuals, infographics, and multimedia in collaboration with design colleagues</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Supporting the marketing and communications team with ad hoc initiatives</li></ul><p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;"> </p><p style="margin: 0in; font-family: Calibri; font-size: 16.0pt;"><strong>Content &amp; Communications Specialist Responsibilities:</strong></p><ul type="disc" style="direction: ltr; unicode-bidi: embed; margin-top: 0in; margin-bottom: 0in;"><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Degree-level education (life sciences background preferred)</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Excellent written and verbal communication skills</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Proven experience writing scientific and/or technical content (such as abstracts, reports, blogs, or whitepapers)</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Strong organisational skills with the ability to manage multiple priorities and deadlines</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Proactive, detail-oriented, and comfortable working in a fast-paced environment</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Proficiency with Microsoft Office (PowerPoint, Excel, Word)</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Ability to work 5x days a week in the office in London</li></ul><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/Q2Fyb2xpbmUuR3JhaW5nZXIuNjk2MjYuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
  • 2025-09-18T11:03:02Z
Head of IT
  • City of London, London
  • remote
  • Permanent
  • 120000 - 130000 GBP / Yearly
  • <p data-start="135" data-end="181"><strong data-end="181" data-start="135">Job Advert: Head of Information Technology</strong></p><p data-end="342" data-start="183"><strong data-start="183" data-end="196">Location:</strong> London (with global collaboration)<br data-start="231" data-end="234" /> <strong data-end="247" data-start="234">Industry:</strong> Financial Services<br / data-start="266" data-end="269"> <strong data-start="269" data-end="289">Employment Type:</strong> Full-Time<br data-start="299" data-end="302" /> <strong data-start="302" data-end="322">Seniority Level:</strong> Senior Management</p><p data-end="755" data-start="344"><strong data-start="344" data-end="370">About the Organisation</strong><br data-start="370" data-end="373" /> A well-established, global financial services firm with over three decades of experience in listed derivatives clearing is seeking an experienced and strategic <strong data-end="567" data-start="533">Head of Information Technology</strong>. Operating across multiple continents with offices in Europe, North America, and Asia, the company is recognised for delivering tailored services to a diverse, international client base.</p><p data-start="757" data-end="1092"><strong data-start="757" data-end="776">The Opportunity</strong><br data-end="779" data-start="776" /> This is a pivotal leadership role overseeing all aspects of I.T. across the organisation's global operations. The successful candidate will manage a range of functions including desktop support, server and network engineering, internal software development, infrastructure upgrades, and cybersecurity initiatives.</p><p data-end="1118" data-start="1094"><strong data-start="1094" data-end="1118">Key Responsibilities</strong></p><ul data-start="1119" data-end="1860"><li data-start="1119" data-end="1218"><p data-end="1218" data-start="1121">Lead the planning, execution, and delivery of I.T. projects aligned with organisational strategy.</p></li><li data-end="1310" data-start="1219"><p data-end="1310" data-start="1221">Oversee internal software development and manage the full software development lifecycle.</p></li><li data-end="1390" data-start="1311"><p data-end="1390" data-start="1313">Maintain and enhance cybersecurity frameworks and disaster recovery planning.</p></li><li data-end="1482" data-start="1391"><p data-start="1393" data-end="1482">Drive infrastructure improvements with a focus on scalability, security, and performance.</p></li><li data-end="1570" data-start="1483"><p data-start="1485" data-end="1570">Mentor and guide I.T. team members, fostering technical excellence and collaboration.</p></li><li data-start="1571" data-end="1667"><p data-end="1667" data-start="1573">Ensure technology solutions are compliant with regulatory requirements and industry standards.</p></li><li data-start="1668" data-end="1763"><p data-start="1670" data-end="1763">Liaise with internal stakeholders, clients, auditors, and regulators on I.T.-related matters.</p></li><li data-end="1860" data-start="1764"><p data-end="1860" data-start="1766">Manage user access, end-of-day reporting processes, and workflow platforms such as ServiceNow.</p></li></ul><p data-start="1862" data-end="1896"><strong data-start="1862" data-end="1896">Skills and Experience Required</strong></p><ul data-start="1897" data-end="2439"><li data-end="1976" data-start="1897"><p data-start="1899" data-end="1976">Proven experience leading complex I.T. operations in a regulated environment.</p></li><li data-start="1977" data-end="2034"><p data-start="1979" data-end="2034">Strong project and stakeholder management capabilities.</p></li><li data-start="2035" data-end="2126"><p data-start="2037" data-end="2126">Deep understanding of cybersecurity, enterprise risk, and business continuity frameworks.</p></li><li data-start="2127" data-end="2220"><p data-end="2220" data-start="2129">Knowledge of global infrastructure solutions including cloud, networking, and data centres.</p></li><li data-end="2283" data-start="2221"><p data-start="2223" data-end="2283">Experience in software development and technical leadership.</p></li><li data-end="2348" data-start="2284"><p data-end="2348" data-start="2286">Ability to balance strategic planning with hands-on execution.</p></li><li data-end="2439" data-start="2349"><p data-end="2439" data-start="2351">Excellent communication skills, adaptable to both technical and non-technical audiences.</p></li></ul><p data-start="2441" data-end="2753"><strong data-start="2441" data-end="2467">What We're Looking For</strong><br /> We seek a dynamic leader who is passionate about technology, security, and innovation. The ideal candidate will be highly motivated, results-driven, and possess strong interpersonal skills. A collaborative approach, combined with a commitment to excellence and integrity, is essential.</p><p data-end="2834" data-start="2755"><strong data-start="2755" data-end="2773">Reporting Line</strong><br / data-end="2776" data-start="2773"> This role reports directly to the Chief Operating Officer.</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/V2lsbC5TdGVhZC40MTM0My4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
  • 2025-07-29T16:26:40Z
Digital Marketing Manager
  • Soho, London
  • remote
  • Permanent
  • 55000 - 75000 GBP / Yearly
  • <p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;">In this role, you'll take ownership of product-focused marketing, driving how the platform is positioned and communicated across multiple channels. </p><p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;"> </p><p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;">You'll be responsible for creating compelling campaigns, producing high-impact sales collateral, and generating demand through targeted activity. This is a hands-on role with a blend of strategy and execution, covering brand, content, demand generation, and sales enablement.</p><p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;"> </p><p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;">This is a hybrid role based in Soho requiring 3x days in the office.</p><p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;"> </p><p style="margin: 0in; font-family: Calibri; font-size: 16.0pt;">Digital Marketing Manager Responsibilities:</p><p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;">Strategic Marketing &amp; Brand Awareness</p><ul style="direction: ltr; unicode-bidi: embed; margin-top: 0in; margin-bottom: 0in;" type="disc"><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Develop and deliver marketing plans to increase visibility and credibility across media and enterprise audiences</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Translate complex value propositions into simple, compelling stories tailored to decision-makers and strategists</li></ul><p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;">Sales Enablement</p><ul type="disc" style="direction: ltr; unicode-bidi: embed; margin-top: 0in; margin-bottom: 0in;"><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Create professional, on-brand collateral including case studies, sales decks, and email templates</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Standardise messaging across sectors to ensure consistency and effectiveness</li></ul><p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;">Demand Generation</p><ul type="disc" style="direction: ltr; unicode-bidi: embed; margin-top: 0in; margin-bottom: 0in;"><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Plan and execute targeted campaigns to drive inbound interest and support account-based marketing</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Collaborate on thought leadership, webinars, and content to engage key audiences</li></ul><p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;">Content &amp; Channel Management</p><ul type="disc" style="direction: ltr; unicode-bidi: embed; margin-top: 0in; margin-bottom: 0in;"><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Oversee creation of engaging content across formats (social, video, articles, campaigns)</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Manage and optimise CRM (HubSpot) and website (Webflow or similar) to support clean segmentation and smooth campaign delivery</li></ul><p style="margin: 0in; font-family: Calibri; font-size: 16.0pt;"> </p><p style="margin: 0in; font-family: Calibri; font-size: 16.0pt;">Ideal Digital Marketing Manager Profile:</p><ul style="direction: ltr; unicode-bidi: embed; margin-top: 0in; margin-bottom: 0in;" type="disc"><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">5+ years' B2B marketing experience, ideally in SaaS or tech environments</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Skilled at simplifying complex propositions into messaging that drives commercial outcomes</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Proven experience in demand generation, sales enablement, and account-based marketing</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Strong content creation skills, from social media to product messaging and presentations</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Confident with tools such as HubSpot, LinkedIn, Canva, and Webflow (or similar platforms)</li></ul><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/Q2Fyb2xpbmUuR3JhaW5nZXIuODk1MzEuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
  • 2025-09-15T08:11:59Z
Project Manager - IT
  • City of London, London
  • remote
  • Temporary
  • - GBP / Daily
  • <h3 data-end="219" data-start="179"><strong data-start="183" data-end="217">Infrastructure Project Manager</strong></h3><p data-end="352" data-start="221"><strong data-end="234" data-start="221">Contract:</strong> 12 months</p><p data-start="221" data-end="352"><strong data-start="247" data-end="262">Engagement:</strong> Day Rate PAYE</p><p data-end="352" data-start="221"><strong data-start="279" data-end="292">Location:</strong> Central London (on-site 5 days)</p><p data-end="352" data-start="221"><strong>Industry:</strong> Property and Real Estate</p><p data-end="352" data-start="221"><strong data-start="320" data-end="335">Reports To:</strong> Senior Tech PM</p><p data-start="359" data-end="681"><strong data-end="371" data-start="359">Overview</strong><br data-start="371" / data-end="374">Robert Half are seeking an Infrastructure Project Manager to lead a multi-site Wi-Fi refresh. The role involves coordinating internal teams and vendors to deliver hardware upgrades on time, within budget and scope. Requires strong organisation, proactive risk control, and effective stakeholder communication.</p><p data-end="704" data-start="688"><strong data-start="688" data-end="702">Key Duties</strong></p><p data-end="720" data-start="706"><strong data-start="706" data-end="718">Delivery</strong></p><ul data-start="721" data-end="940"><li data-start="721" data-end="778"><p data-end="778" data-start="723">Lead Wi-Fi refresh and other infrastructure projects.</p></li><li data-start="779" data-end="837"><p data-start="781" data-end="837">Create and manage plans, milestones, and dependencies.</p></li><li data-start="838" data-end="900"><p data-start="840" data-end="900">Coordinate with IT, comms, facilities, and customer teams.</p></li><li data-start="901" data-end="940"><p data-start="903" data-end="940">Align delivery with business needs.</p></li></ul><p data-start="942" data-end="960"><strong data-start="942" data-end="958">Stakeholders</strong></p><ul data-end="1127" data-start="961"><li data-end="1019" data-start="961"><p data-end="1019" data-start="963">Act as key contact, managing expectations and updates.</p></li><li data-start="1020" data-end="1078"><p data-end="1078" data-start="1022">Provide reports, briefings, and regular communication.</p></li><li data-start="1079" data-end="1127"><p data-end="1127" data-start="1081">Work with site teams to minimise disruption.</p></li></ul><p data-start="1129" data-end="1144"><strong data-end="1142" data-start="1129">Suppliers</strong></p><ul data-start="1145" data-end="1272"><li data-end="1195" data-start="1145"><p data-start="1147" data-end="1195">Manage third-party delivery and installations.</p></li><li data-start="1196" data-end="1240"><p data-start="1198" data-end="1240">Track dependencies and validate outputs.</p></li><li data-start="1241" data-end="1272"><p data-end="1272" data-start="1243">Ensure obligations are met.</p></li></ul><p data-end="1293" data-start="1274"><strong data-start="1274" data-end="1291">Risk &amp; Change</strong></p><ul data-end="1430" data-start="1294"><li data-start="1294" data-end="1343"><p data-start="1296" data-end="1343">Maintain RAID log, escalate issues as needed.</p></li><li data-start="1344" data-end="1378"><p data-start="1346" data-end="1378">Identify/mitigate risks early.</p></li><li data-end="1430" data-start="1379"><p data-end="1430" data-start="1381">Support change and comms activity for adoption.</p></li></ul><p data-start="1432" data-end="1448"><strong data-start="1432" data-end="1446">Governance</strong></p><ul data-end="1568" data-start="1449"><li data-end="1513" data-start="1449"><p data-end="1513" data-start="1451">Report progress, KPIs, and budgets to forums and leadership.</p></li><li data-start="1514" data-end="1568"><p data-start="1516" data-end="1568">Maintain documentation and handover for BAU teams.</p></li></ul><p data-start="1575" data-end="1598"><strong data-start="1575" data-end="1596">Candidate Profile</strong></p><ul data-start="1599" data-end="1811"><li data-end="1659" data-start="1599"><p data-start="1601" data-end="1659">Track record delivering infrastructure/network projects.</p></li><li data-start="1660" data-end="1707"><p data-start="1662" data-end="1707">Strong stakeholder and supplier management.</p></li><li data-start="1708" data-end="1753"><p data-start="1710" data-end="1753">Skilled in RAID and governance reporting.</p></li><li data-end="1811" data-start="1754"><p data-start="1756" data-end="1811">Highly organised with excellent communication skills.</p></li></ul><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/Q2FsbHVtLkNoYWxtZXJzLjk4MzI4LjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
  • 2025-08-28T09:36:21Z
Office Administrator
  • London, London
  • remote
  • Permanent
  • - GBP / Yearly
  • <p data-end="504" data-start="263">Robert Half has partnered with a prestigious financial services firm to find a polished and proactive <strong data-start="596" data-end="620">Office Administrator</strong> to support their London office. This is a fantastic opportunity for professionals from <strong data-end="786" data-start="708">luxury hospitality, high-end concierge, or white glove service backgrounds</strong> looking to transition into a fast-paced and highly professional corporate environment.</p><h3 data-end="899" data-start="880"><strong data-end="899" data-start="887">The Role</strong></h3><p data-end="1193" data-start="901">The Office Administrator will be an integral part of the London office operations, working closely with HR, the IT Service Desk, senior leadership, and external vendors. This individual will ensure the office runs efficiently and continues to meet the high standards expected by the business.</p><p data-end="1228" data-start="1195"><strong data-start="1195" data-end="1228">Key responsibilities include:</strong></p><ul data-start="1230" data-end="2578"><li data-end="1328" data-start="1230"><p data-end="1328" data-start="1232">Coordinating daily catering and food deliveries, ensuring service levels are consistently met.</p></li><li data-end="1400" data-start="1329"><p data-end="1400" data-start="1331">Welcoming visitors and coordinating in-person and virtual meetings.</p></li><li data-end="1528" data-start="1401"><p data-end="1528" data-start="1403">Communicating professionally with stakeholders at all levels, including drafting high-quality emails and internal messages.</p></li><li data-start="1529" data-end="1681"><p data-end="1681" data-start="1531">Liaising with building management and external contractors (cleaners, electricians, engineers, etc.) to maintain a safe and well-functioning office.</p></li><li data-end="1783" data-start="1682"><p data-end="1783" data-start="1684">Managing office supplies, branded equipment, business cards, and general upkeep of the workplace.</p></li><li data-end="1859" data-start="1784"><p data-end="1859" data-start="1786">Ensuring meeting rooms are presentable, well-stocked, and client-ready.</p></li><li data-end="1957" data-start="1860"><p data-start="1862" data-end="1957">Handling all inbound/outbound post and arranging couriers, including international shipments.</p></li><li data-start="1958" data-end="2003"><p data-start="1960" data-end="2003">Using Workday to process office expenses.</p></li><li data-end="2103" data-start="2004"><p data-end="2103" data-start="2006">Coordinating desk moves and supporting hardware troubleshooting alongside the internal IT team.</p></li><li data-end="2174" data-start="2104"><p data-start="2106" data-end="2174">Assisting with space planning for new hires and overseas visitors.</p></li><li data-start="2175" data-end="2235"><p data-end="2235" data-start="2177">Supporting HR with onboarding and offboarding processes.</p></li><li data-end="2304" data-start="2236"><p data-end="2304" data-start="2238">Maintaining internal systems and performing accurate data entry.</p></li><li data-end="2402" data-start="2305"><p data-start="2307" data-end="2402">Ensuring health &amp; safety compliance, including scheduling fire safety and first aid training.</p></li><li data-end="2467" data-start="2403"><p data-end="2467" data-start="2405">Organising quarterly office events at venues across Houston.</p></li><li data-start="2468" data-end="2578"><p data-start="2470" data-end="2578">Managing contract negotiations with external suppliers, including coordination with Legal and Finance teams.</p></li></ul><h3 data-start="2585" data-end="2618"><strong data-end="2618" data-start="2591">Ideal Candidate Profile</strong></h3><p data-end="2893" data-start="2620">This role would suit someone with a background in <strong data-end="2701" data-start="2670">luxury service environments</strong> who is now seeking a long-term career move into corporate support. Key attributes include professionalism, strong communication skills, and the ability to multitask with confidence and poise.</p><p data-start="2895" data-end="2929"><strong data-start="2895" data-end="2929">Qualifications and experience:</strong></p><ul data-start="2931" data-end="3563"><li data-start="2931" data-end="2978"><p data-start="2933" data-end="2978">Bachelor's degree or equivalent experience.</p></li><li data-start="2979" data-end="3068"><p data-start="2981" data-end="3068">2+ years' experience in a similar administrative, hospitality, or client-facing role.</p></li><li data-end="3123" data-start="3069"><p data-start="3071" data-end="3123">Strong proficiency in Microsoft Outlook and Excel.</p></li><li data-end="3201" data-start="3124"><p data-start="3126" data-end="3201">Tech-savvy, with the ability to quickly learn internal systems and tools.</p></li><li data-end="3293" data-start="3202"><p data-end="3293" data-start="3204">Experience with issue tracking systems or internal ticketing platforms is advantageous.</p></li><li data-end="3333" data-start="3294"><p data-end="3333" data-start="3296">Familiarity with Workday is a plus.</p></li><li data-start="3489" data-end="3563"><p data-start="3491" data-end="3563">Willingness to support occasional weekend events or urgent office needs.</p></li></ul><h3 data-end="3611" data-start="3570"><strong data-start="3577" data-end="3611">Why Consider This Opportunity?</strong></h3><p data-end="3869" data-start="3613">This is a rare opening to join a <strong data-end="3688" data-start="3646">highly respected global financial firm</strong> without needing prior corporate experience - perfect for someone who brings impeccable service standards, attention to detail, and a desire to grow within a professional environment.</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/R2FicmllbGEuR29tZXMuNDIwMjIuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
  • 2025-09-10T08:32:18Z
IT Desktop Support
  • City of London, London
  • remote
  • Permanent
  • 50000 - 70000 GBP / Yearly
  • <p><strong>Desktop Support Analyst - International Law Firm - City of London - £50,000-£70,000 + Annual Bonus + Excellent Benefits</strong></p><p><strong>About the Role</strong></p><p><br /> An established international law firm with a history spanning over two centuries is seeking a talented <strong>Desktop Support Analyst</strong> to join its London office. Employing close to 1000 people across five global locations, the firm is recognised for delivering high-quality legal services to clients in the financial service sector.</p><p>This is an exciting opportunity to join a small but growing London IT team, providing 1st and 2nd line support while contributing to technical projects and collaborating closely with senior stakeholders. You will also be a key escalation point for complex IT issues and play an important role in maintaining the firm's high standards of IT service delivery.</p><p><strong>Key Responsibilities</strong></p><ul><li>Provide 1st and 2nd line user support on desktop hardware/software, mobile devices, and audio-visual systems</li><li>Troubleshoot and resolve technical issues across MS Office/M365, iManage, Acrobat, Litera, Intapp, and other business systems</li><li>Deliver user training on standard desktop applications</li><li>Assist with system administration, including printers, servers, switches, and cabling infrastructure</li><li>Support onboarding/offboarding processes, including account provisioning/de-provisioning and equipment setup</li><li>Provide AV support for Zoom, Webex, Teams, and in-office presentations/conference calls</li><li>Assist with administration of mobile and remote access systems (Airwatch/Intune, Citrix, Duo, VPN)</li><li>Contribute to project work, maintenance schedules, and business continuity processes</li></ul><p><strong>Skills &amp; Experience Required</strong></p><ul><li>Proven experience in 1st and 2nd line IT support within a professional services or corporate environment</li><li>Strong knowledge of Microsoft Office/M365 and other core desktop applications</li><li>Familiarity with document management systems (iManage preferred)</li><li>Experience with AV conferencing tools (Zoom, Webex, Teams)</li><li>Basic network and server administration skills (switches, cabling, firmware updates)</li><li>Excellent problem-solving skills and ability to act as an escalation point for complex issues</li><li>Strong interpersonal skills, with the ability to communicate effectively with senior stakeholders</li><li>Highly organised, proactive, and detail-oriented</li></ul><p><strong>What's on Offer</strong></p><ul><li>Competitive salary of £50,000-£70,000 (depending on experience)</li><li>Annual bonus and generous benefits package (including paid on-call/overtime)</li><li>Hybrid working - 1 day per week from home</li><li>Opportunity to work on varied technical projects in a prestigious international law firm</li><li>Collaborative team culture and supportive leadership</li></ul><p> </p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/amFtZXMud2lsbHNvbi43ODczMy4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
  • 2025-08-13T09:24:20Z
Senior IT Support Engineer -Leading BANK!
  • City of London, London
  • remote
  • Permanent
  • 50000 - 60000 GBP / Yearly
  • <p data-end="448" data-start="205">Robert Half Limited <strong> </strong>has an outstanding opportunity to join a small but growing <strong data-end="268" data-start="260">Bank</strong> as their Senior IT Support Engineer. This is a hands-on role where you'll be the go-to person for IT support, with clear scope to progress into cyber and security down the line.</p><h3 data-end="470" data-start="450">What you'll do</h3><ul><li><strong>Experience/Qualifications Required </strong></li></ul><ul data-start="471" data-end="856"><li data-start="471" data-end="570"><p data-start="473" data-end="570">Ideally a degree or relevent along with 2nd/3rd Line Support and 5+ years' experience (and proven stability in previous roles)</p></li><li data-end="653" data-start="571"><p data-start="573" data-end="653">Act as a confident communicator - slick, sharp, and engaging with stakeholders</p></li><li data-start="654" data-end="732"><p data-end="732" data-start="656">Be a Windows whizz with hands-on experience in Microsoft Exchange &amp; VMware</p></li><li data-start="733" data-end="804"><p data-end="804" data-start="735">Bring a strong interest in Cyber (quals a bonus, but not essential)</p></li><li data-start="805" data-end="856"><p data-start="807" data-end="856">Work onsite 5 days a week in the City of London</p></li></ul><h3 data-start="858" data-end="879">What you'll get</h3><ul data-end="1126" data-start="880"><li data-start="880" data-end="936"><p data-end="936" data-start="882">Supportive team with ongoing training and mentorship</p></li><li data-start="937" data-end="1007"><p data-start="939" data-end="1007">Career growth opportunities, including progression into management</p></li><li data-end="1056" data-start="1008"><p data-start="1010" data-end="1056">Exposure to modern tech stacks and new tools</p></li><li data-end="1126" data-start="1057"><p data-end="1126" data-start="1059">Benefits package including pension, holidays, and wellbeing perks</p></li></ul><p data-start="1128" data-end="1246">This is a fantastic chance to join a respected financial institution where your impact will be visible from day one.</p><p data-start="1248" data-end="1302"><strong data-start="1248" data-end="1300">Apply now - interviews are being scheduled ASAP.</strong></p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/dG9ueS5rb3lyYXR0eS44ODQ4Ny4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
  • 2025-09-02T14:08:19Z
Junior IT Support Engineer
  • London, London
  • remote
  • Contract
  • - GBP / Yearly
  • <p>Robert Half Technology are assisting a technology innovation agency to recruit a Junior IT Support Engineer on a 3 month contract basis - London based </p><p><strong>Role</strong></p><ul><li>The Junior IT Support Engineer will provide white-glove IT support to internal users, ensuring a high-quality and professional experience.</li><li>Diagnose and resolve hardware, software, and network issues primarily in a Windows-based environment.</li><li>Support desktop and laptop configurations, installations, and troubleshooting.</li><li>Manage user accounts, permissions, and group policies in Active Directory and Microsoft 365.</li><li>Assist with IT on boarding and off boarding, including setting up new user devices and accounts.</li><li>Maintain and troubleshoot conferencing and collaboration tools such as Zoom, Microsoft Teams, and VPN solutions.</li><li>Work closely with senior IT staff and escalate complex issues as needed.</li><li>Document IT issues and resolutions in the ticketing system to improve troubleshooting processes.</li><li>Assist in IT projects such as system upgrades, software deployments, and security improvements.</li></ul><p><strong>Profile</strong></p><ul><li>The Junior IT Support Engineer will ideally have c1-2 years of experience in an IT support role,</li><li>Strong knowledge of Windows OS, Active Directory, and Microsoft 365 administration.</li><li>Experience with hardware troubleshooting, including desktops, laptops, and mobile devices.</li><li>Familiarity with networking concepts (DNS, DHCP, VPN, etc.).</li><li>Excellent problem-solving skills and attention to detail.</li><li>Strong communication and interpersonal skills to provide exceptional end-user support.</li><li>Ability to work in a fast-paced, customer-focused environment.</li><li>Certifications such as CompTIA A+, Microsoft certifications, or ITIL Foundation are a plus.</li></ul><p><strong>Company</strong></p><ul><li>Technology Innovation agency with offices in London</li><li>on-site required </li></ul><p><strong>Salary &amp; Benefits</strong></p><p>The salary range/rates of pay is dependent upon your experience, qualifications or training.</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/S2F6aW0uSGFzc2FuLjg2Mjg1LjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
  • 2025-09-02T08:24:00Z
Junior IT Support
  • Horsham, West Sussex
  • remote
  • Permanent
  • 25000 - 28500 GBP / Yearly
  • <p>Robert Half is partnering with a UK-based innovation company to recruit a Junior IT Support Engineer for an initial 6-month fixed-term contract.</p><p><strong>Role:</strong></p><ul data-start="1527" data-end="2177"><li data-end="1602" data-start="1527"><p data-end="1602" data-start="1529">Provide 1st line technical support to staff (in-person, email, or remote)</p></li><li data-start="1603" data-end="1668"><p data-start="1605" data-end="1668">Troubleshoot and resolve hardware, software, and network issues</p></li><li data-end="1749" data-start="1669"><p data-end="1749" data-start="1671">Set up and configure laptops, peripherals, and user accounts for new employees</p></li><li data-start="1750" data-end="1806"><p data-start="1752" data-end="1806">Maintain asset registers and inventory of IT equipment</p></li><li data-start="1807" data-end="1878"><p data-end="1878" data-start="1809">Assist in managing IT ticketing system and ensuring timely resolution</p></li><li data-start="1879" data-end="1965"><p data-start="1881" data-end="1965">Support Microsoft 365 (Outlook, Teams, SharePoint, OneDrive) and collaboration tools</p></li><li data-start="1966" data-end="2023"><p data-end="2023" data-start="1968">Document technical procedures and FAQs for internal use</p></li><li data-start="2024" data-end="2095"><p data-end="2095" data-start="2026">Assist with basic administration of IT systems and security protocols</p></li><li data-end="2177" data-start="2096"><p data-end="2177" data-start="2098">Escalate more complex issues to senior IT staff or external providers as needed</p></li></ul><p><strong>Profile:</strong></p><p> </p><ul><li data-end="2286" data-start="2216"><p data-start="2218" data-end="2286">Strong interest in IT and technology with a desire to learn and grow</p></li><li data-end="2371" data-start="2287"><p data-end="2371" data-start="2289">1 year experience in a similar role (internship, freelance, part-time, or full-time)</p></li><li data-end="2426" data-start="2372"><p data-end="2426" data-start="2374">Familiarity with Windows and macOS operating systems</p></li><li data-end="2477" data-start="2427"><p data-start="2429" data-end="2477">Good understanding of Microsoft 365 applications</p></li><li data-start="2478" data-end="2528"><p data-end="2528" data-start="2480">Excellent communication and interpersonal skills</p></li><li data-start="2529" data-end="2569"><p data-start="2531" data-end="2569">A proactive, solution-oriented mindset</p></li><li data-end="2646" data-start="2570"><p data-end="2646" data-start="2572">Ability to work independently and collaboratively in a dynamic environment</p></li></ul><p><strong>Organisation:</strong></p><ul><li>Initial 6-month fixed-term</li></ul><ul><li>London-based, 5 days per week (on-site)</li></ul><ul><li>£25,000 - £27,500 per annum, dependent on experience</li></ul><p> </p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/YW5kcmUuZ2FyZGVuZXJtY2ZhcmxhbmUuMzg1NzMuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
  • 2025-08-04T08:59:15Z
IT Support Officer
  • London, London
  • remote
  • Permanent
  • 40000 - 60000 GBP / Yearly
  • <p>Robert Half has partners with a Financial Services Organisation in London and they are looking for a IT Support Officer to join their team. </p><p>The CIO has a big focus and emphasis on developing the individual in his team. </p><p><strong>Role: </strong>They are looking to hire an IT Support Officer with 4+ years experience inc:</p><ul><li>Strong knowledge of Windows operating systems</li><li>Experience supporting enterprise applications, including Office 365, Microsoft Exchange, and Active Directory.</li><li>Experience with VMware</li><li>Keen interest in Cyber Security (Certifications are a plus)</li></ul><p><strong>Role: </strong>IT Support Officer </p><p><strong>Salary: </strong>£45,000 - £60,000 plus bonus and benefits</p><p><strong>Location: </strong>London (5 days a week in office).</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/RXJpay5Pc21hbi45NTkzNi4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
  • 2025-09-01T07:46:32Z
IT Support Specialist (Mac)
  • London, London
  • remote
  • Permanent
  • 50000 - 60000 GBP / Yearly
  • <p><strong>IT Support Specialist (Mac Based) - Global Executive Advisory Business</strong></p><p><strong>Location:</strong> Central London (Hybrid - 3 days on-site)</p><p><strong>£50-£60k (dependent on experience) + Bonus &amp; Benefits</strong></p><p>Our client, a global platform of companies at the forefront of talent advisory and executive search, is seeking an <strong>IT Support Specialist</strong> to join their growing London team. With a presence across North America, EMEA and APAC, our client partners with some of the most innovative growth brands and established organisations worldwide, driving transformation through talent, technology, and networks.</p><p>This is an exciting opportunity to join a dynamic, people-focused business recognised as one of the best workplaces by Inc. Magazine for multiple years.</p><p><strong>The Role</strong></p><p>As an IT Support Specialist, you will be responsible for implementing IT procedures and delivering best-practice solutions across the organisation. Acting as the first point of contact for end-user support, you'll troubleshoot hardware, software, and network issues while collaborating with the wider IT team to enhance service delivery.</p><p>This role requires excellent communication skills and a service-oriented mindset, with the ability to listen, problem-solve, and provide an exceptional user experience. The environment is primarily Mac-based, so strong experience in macOS and MDM solutions such as Jamf or Kandji is essential.</p><p><strong>Key Responsibilities</strong></p><ul><li>Act as primary contact for Tier 1/desktop support, including account access, applications, and peripheral connectivity.</li><li>Troubleshoot and manage profiles, policies, and configurations using MDM tools.</li><li>Support and educate users on conference room equipment.</li><li>Escalate issues and coordinate hardware lifecycle management with Tier 2+ support.</li><li>Manage warranty repairs with Apple/Microsoft.</li><li>Maintain accurate departmental documentation.</li><li>Ensure compliance with security team requirements and communicate these effectively to end users.</li></ul><p><strong>About You</strong></p><ul><li>Strong macOS expertise with MDM administration (Kandji preferred).</li><li>Previous IT team experience, ideally with help desk/ticketing systems.</li><li>Confident supporting both Mac and Windows 10 environments.</li><li>Excellent communication skills with a professional, customer-first approach.</li><li>Strong time management, prioritisation, and problem-solving skills.</li><li>Knowledge of Google Workspace and Chrome browser management.</li><li>Familiarity with one or more of: Zoom, Sophos Central, Meraki Networking, Okta, Office 365, FreshService.</li><li>Scripting experience a bonus.</li><li>Degree-level education preferred.</li></ul><p><strong>Why Apply?</strong></p><ul><li>Join a fast-growing global business with a people-first culture.</li><li>Work in a collaborative, forward-thinking team environment.</li><li>Opportunity to work with cutting-edge IT systems in a Mac-first workplace.</li><li>Hybrid role offering flexibility with regular time in a central London office.</li></ul><p><strong>Location:</strong> Central London (Hybrid - 3 days on-site)</p><p><strong>£50-£60k (dependent on experience) + Bonus &amp; Benefits</strong></p><p> </p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/amFtZXMud2lsbHNvbi4yMjM4OS4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
  • 2025-09-11T16:55:28Z
Application Support
  • City of London, London
  • remote
  • Permanent
  • 35000 - 40000 GBP / Yearly
  • <p data-start="188" data-end="298"><strong data-start="188" data-end="245">Application Support Analyst - £40,000 + 12.5% pension</strong><br data-start="245" data-end="248" /> Hybrid - 2 days in the office (London)</p><p data-end="662" data-start="300">We're working with a not-for-profit membership organisation that champions and protects the rights of authors, ensuring they receive fair recognition and reward for their work. With over 125,000 members worldwide, the organisation plays a vital role in licensing, collecting, and distributing revenues, while also campaigning for policies that support writers.</p><p data-start="664" data-end="942">They are now looking for an <strong data-start="692" data-end="723">Application Support Analyst</strong> to join their IT team. This role is key to supporting the organisation's SAP Business One applications and associated systems, ensuring they run smoothly and continue to evolve in line with the needs of the business.</p><h3 data-start="944" data-end="956">The role</h3><p data-start="957" data-end="1001">As an Application Support Analyst, you'll:</p><ul data-start="1002" data-end="1507"><li data-end="1111" data-start="1002"><p data-end="1111" data-start="1004">Act as the escalation point for end-user support on SAP Business One, Power BI, and bespoke applications.</p></li><li data-start="1112" data-end="1187"><p data-end="1187" data-start="1114">Troubleshoot issues, resolve data queries, and manage service requests.</p></li><li data-start="1188" data-end="1292"><p data-start="1190" data-end="1292">Support income processing and data matching, ensuring accuracy across complex operational processes.</p></li><li data-end="1404" data-start="1293"><p data-start="1295" data-end="1404">Work closely with internal teams and external providers to develop enhancements, fix bugs, and perform UAT.</p></li><li data-end="1507" data-start="1405"><p data-end="1507" data-start="1407">Provide technical solutions to business problems while ensuring systems integrity and reliability.</p></li></ul><h3 data-end="1537" data-start="1509">What we're looking for</h3><ul data-start="1538" data-end="1977"><li data-end="1593" data-start="1538"><p data-end="1593" data-start="1540">Strong problem-solving and logical thinking skills.</p></li><li data-end="1650" data-start="1594"><p data-end="1650" data-start="1596">Excellent communication and documentation abilities.</p></li><li data-start="1651" data-end="1712"><p data-start="1653" data-end="1712">Experience in IT support, ideally within ERP/CRM systems.</p></li><li data-end="1774" data-start="1713"><p data-end="1774" data-start="1715">Knowledge of <strong data-end="1749" data-start="1728">SQL and/or Python</strong> for working with data.</p></li><li data-end="1877" data-start="1775"><p data-end="1877" data-start="1777">Experience with SAP Business One (or another ERP/CRM) is desirable, but training will be provided.</p></li><li data-end="1977" data-start="1878"><p data-end="1977" data-start="1880">Familiarity with reporting and data visualisation tools such as Power BI would be an advantage.</p></li></ul><h3 data-start="1979" data-end="2000">What's on offer</h3><ul data-end="2381" data-start="2001"><li data-start="2001" data-end="2019"><p data-start="2003" data-end="2019">£40,000 salary</p></li><li data-start="2020" data-end="2086"><p data-start="2022" data-end="2086">12.5% pension contribution (no employee contribution required)</p></li><li data-end="2137" data-start="2087"><p data-start="2089" data-end="2137">Hybrid working - 2 days per week in the office</p></li><li data-end="2167" data-start="2138"><p data-end="2167" data-start="2140">Private medical insurance</p></li><li data-end="2236" data-start="2168"><p data-start="2170" data-end="2236">25 days annual leave + bank holidays + 3 extra days at Christmas</p></li><li data-end="2304" data-start="2237"><p data-start="2239" data-end="2304">Flexible working, holiday trading, and work-from-anywhere weeks</p></li><li data-end="2381" data-start="2305"><p data-start="2307" data-end="2381">A supportive, inclusive culture with a focus on professional development</p></li></ul><p data-start="2383" data-end="2565">This is a fantastic opportunity to join a mission-driven organisation making a real difference to the creative community, while working in a collaborative and flexible environment.</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/V2lsbC5TdGVhZC45MDI2MC4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
  • 2025-09-14T20:54:05Z