4 results for Client Services Manager in Chester, Cheshire West and Chester

Regional Director

Stoke-on-Trent, Staffordshire
remote
Permanent
120000 - 130000 GBP / Yearly
REGIONAL DIRECTOR - UP TO £130k + 25% BONUS - STOKE - HYBRID Robert Half are thrilled to be assisting a well-known client with their search for a Regional Director, offering hybrid working, a basic salary of up to £130,000 + bonus + car allowance! This senior leadership role offers the chance to take ownership of a significant regional portfolio, driving customer excellence, operational performance, financial success, and sustainable growth across a complex landscape. You will lead a team of senior account leaders, building strong customer partnerships, developing high-performing teams, and ensuring exceptional service delivery that directly supports providers in achieving their objectives.Key Details: <ul><li>Job Title: Regional Director </li><li>Salary: £120k - £130k + 25% bonus + car allowance </li><li>Location: Flexible based on local office - Stoke or Bolton ideally </li><li>Working Pattern: Full-time - hybrid (3 days onsite, 2 days remote) </li></ul>Responsibilities: <ul><li>Lead and develop a portfolio of key accounts, ensuring exceptional customer outcomes, operational excellence and commercial performance.</li><li>Manage and support a team of senior account leaders, driving accountability, engagement and high performance.</li><li>Develop and implement strategic account plans aligned to both customer objectives and wider business goals.</li><li>Identify opportunities for growth, service enhancement and long-term value creation across the portfolio.</li><li>Build and maintain strong relationships with senior customer stakeholders, acting as a trusted partner and advisor.</li><li>Translate customer needs and business insights into effective service solutions and operational strategies.</li><li>Ensure alignment between customers, operational teams and support functions to deliver against agreed objectives.</li><li>Take full ownership of regional P&L performance, including budgeting, forecasting and profitability.</li><li>Drive service excellence through effective management of contractual obligations, SLAs and KPIs.</li><li>Lead continuous improvement initiatives that enhance service delivery, efficiency and customer satisfaction.</li><li>Promote a strong culture of safety, compliance and governance across all operations.</li><li>Develop future talent through succession planning, coaching and leadership development initiatives.</li><li>Foster a culture of collaboration, accountability and high employee engagement throughout the region.</li></ul>Requirements: <ul><li>Proven experience leading senior managers and high-performing teams within Facilities Management or a similar service-led environment.</li><li>Strong background in strategic account management, customer relationship development and consultative sales.</li><li>Experience operating within large, complex matrix organisations with multiple stakeholders.</li><li>Demonstrable success managing budgets, forecasting, profitability and overall P&L performance.</li><li>Strong understanding of SLA management, KPI reporting and operational performance improvement.</li><li>Experience overseeing Hard Services within critical or highly regulated environments.</li><li>Commercially astute, with the ability to identify growth opportunities and deliver sustainable business performance.</li><li>Excellent stakeholder management, communication and influencing skills.</li><li>Resilient and adaptable, with the ability to navigate complex challenges and changing priorities.</li><li>A natural leader who inspires, develops and motivates others to achieve outstanding results.</li><li>Decisive, action-oriented and solutions-focused, with strong problem-solving capabilities.</li><li>Proficient in Microsoft Office and business reporting tools.</li><li>Committed to driving continuous improvement, innovation and customer excellence.</li></ul> Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/RW1pbHkuTGV3aXMuNTAzMzMuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
2026-06-01T16:20:59Z

Finance Manager

Manchester, Greater Manchester
remote
Permanent
52000 - 58000 GBP / Yearly
Robert Half is partnering a Manchester based infrastructure investment manager in the appointment of an ACA/ACCA/CIMA qualified Finance Manager. Applications are welcome from first-time movers from practice wanting to gain industry exposure. This is down to experience gained in managing a multi-client portfolio. This is a unique opportunity to obtain a high level of responsibility and variation at this stage in your career. Must be comfortable working on-site in Manchester city centre.The role will take ownership of management accounting, financial accounting, reporting, and company secretarial activities across a multi-entity/project environment. This role is suited to an accountant who thrives in a dynamic setting, can adapt to shifting priorities, and enjoys collaborating closely with a broad range of stakeholders. This role offers broad exposure across management and statutory accounts, commercial accounting, and company secretarial duties within a niche industry, providing experience beyond typical finance roles. Engagement with lenders, shareholders, suppliers, operations teams, and local authorities develops strong commercial and relationship management skills. A collaborative, supportive environment ensures continuous learning and guidance at all levels.Key responsibilities will include: <ul data-end="2803" data-start="2110"><li data-end="610" data-start="79">Management Accounting<ul data-end="610" data-start="111"><li data-end="230" data-start="111">Incorporate purchase ledgers, sales ledgers, cash books, and loan schedules into ETBs and reconcile to SUN Systems.</li><li data-end="314" data-start="233">Maintain accruals, prepayments, amortisation schedules, and related workings.</li><li data-start="317" data-end="391">Prepare monthly management accounts and analyse actuals versus budget.</li><li data-start="394" data-end="454">Supervise VAT and CIS return preparation and submission.</li><li data-start="457" data-end="548">Oversee preparation of purchase invoices, non-supplier payments, and customer invoices.</li><li data-end="610" data-start="551">Supervise maintenance of cash books and loan schedules.</li></ul></li><li data-start="612" data-end="895">Financial Accounting<ul data-end="895" data-start="643"><li data-start="643" data-end="695">Prepare statutory accounts for the annual audit.</li><li data-start="698" data-end="774">Produce supporting documentation and working papers for year-end audits.</li><li data-end="827" data-start="777">Liaise with internal and external audit teams.</li><li data-start="830" data-end="895">Coordinate with tax advisors on corporation tax computations.</li></ul></li><li data-end="1179" data-start="897">Reporting<ul data-start="917" data-end="1179"><li data-start="917" data-end="997">Present finance reports to shareholders at quarterly project board meetings.</li><li data-start="1000" data-end="1091">Track and ensure compliance with project deliverables tied to loan facility agreements.</li><li data-end="1179" data-start="1094">Maintain financial and operating models; prepare budgets and cash flow forecasts.</li></ul></li><li data-end="1344" data-start="1181">Company Secretarial Duties<ul data-start="1218" data-end="1344"><li data-end="1261" data-start="1218">Take minutes at project board meetings.</li><li data-start="1264" data-end="1344">Prepare and submit Companies House filings and related formal documentation</li></ul></li></ul>Key requirements for the role:<ul data-start="2843" data-end="3439"><li data-start="2110" data-end="2248">ACA/ACCA/CIMA qualified accountant.</li></ul><ul data-start="2843" data-end="3439"><li data-start="2110" data-end="2248">Multi-entity or multi-project experience and comfortable managing responsibilities across several entities or projects simultaneously.</li><li data-end="2381" data-start="2249">Flexibility under pressure and able to adapt quickly to changing priorities while delivering under tight or competing deadlines.</li><li data-end="2504" data-start="2382">A collaborative team player who demonstrates respect, supports colleagues, and contributes positively to team culture.</li><li data-start="2596" data-end="2721">Strong commercial awareness and understanding of client-facing responsibilities, adopting a commercially minded approach.</li><li data-end="2803" data-start="2722">Advanced Excel proficiency and adaptability to new financial systems and tools.</li></ul> Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/Q2F0aGVyaW5lLkhlbnJ5LjQxMzEwLjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
2026-07-13T13:59:02Z

Head of Credit

Manchester, Greater Manchester
remote
Temporary
65000 - 75000 GBP / Yearly
Robert Half is delighted to be partnering with a market-leading B2B services provider to recruit a Head of Credit on an initial interim basis with a view to permanent employment. This is a key leadership opportunity within a business undergoing significant transformation, offering the chance to make a genuine impact across people, processes and operational performance.You will take ownership of a large and established credit function, leading a team through a period of change and preparing the department for a major ERP implementation.This role requires an experienced credit leader who can combine strong operational expertise with exceptional people leadership. You will be responsible for creating stability, improving processes, developing the team and driving a more effective Order-to-Cash environment.This is not a traditional Credit Control role. The successful candidate will be a visible and influential leader who can balance strategic improvement with operational delivery, whilst building strong relationships across Finance, Operations and the wider business.Key responsibilities will include:<ul><li>Leading and developing a credit function through a team of team leaders.</li><li>Creating a positive, high-performance culture and developing existing leadership capability.</li><li>Reviewing and improving end-to-end Order-to-Cash processes.</li><li>Taking ownership of credit control, customer disputes, credit risk, account creation and legal recovery activities.</li><li>Driving improvements in cash collection, dispute resolution and operational efficiency.</li><li>Working closely with operational stakeholders to understand and resolve root causes of customer disputes.</li><li>Supporting a major ERP implementation and ensuring the Credit function is prepared for data migration and system change.</li><li>Identifying quick wins and implementing sustainable process improvements.</li><li>Providing clear leadership, structure and direction during a period of transformation.</li><li>Taking a hands-on approach where required to support key operational activities.</li></ul>We are looking for an experienced credit professional who has successfully led large teams and delivered change within complex environments.You will ideally have:<ul><li>Significant experience leading a Credit, Order-to-Cash or Shared Services function.</li><li>Proven experience managing managers and large operational teams.</li><li>A track record of improving processes, controls and team performance.</li><li>Strong stakeholder management skills with the ability to influence across Finance and Operations.</li><li>Experience working through transformation, change or system implementation programmes.</li><li>Excellent problem-solving skills and the ability to make sound decisions under pressure.</li><li>Exposure to ERP implementations would be advantageous.</li><li>A calm, collaborative and engaging leadership style.</li></ul>Experience within legal recoveries, insurance processes, high-volume transactional environments or complex B2B organisations would be beneficial.What's on offer: <ul><li>Hybrid working - 3 days per week in office</li><li>Free onsite parking</li><li>Opportunity to lead a significant transformation programme</li><li>Genuine autonomy to shape and improve a large Credit function</li><li>The opportunity to make a visible impact within a growing and evolving organisation</li></ul>This is an excellent opportunity for an experienced Head of Credit, Credit Director, Senior Credit Manager or Order-to-Cash leader who is looking for a role where they can influence change, develop people and deliver meaningful operational improvements.Applications from individuals available immediately or short notice will only be considered. This is a hybrid role with 3 days in office so candidates must be Northwest based. Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/Q2F0aGVyaW5lLkhlbnJ5LjYwNzI0LjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
2026-07-15T08:33:11Z

Finance Director

Trafford, Greater Manchester
remote
Permanent
115000 - 120000 GBP / Yearly
<h1> </h1>Finance Director | Onsite (5 days a week) | Trafford Park | Paying upto £120,000Robert Half is partnering with a well-established and highly respected construction business to appoint a Finance Director.This is a key board-level appointment within a growing, privately owned organisation that has built an outstanding reputation across the UK through its commitment to operational excellence, long-term client relationships and successful project delivery.The successful candidate will be a commercially minded Finance Director who enjoys being close to the operation, influencing strategic decisions and helping drive business performance. This role offers a genuine opportunity to shape the future direction of the business while leading a capable finance team and partnering closely with the Managing Director and senior leadership team.<h3>The Opportunity</h3>As Finance Director, you will take ownership of the finance function whilst acting as a trusted adviser to the Board. You will provide robust financial leadership, commercial insight and strategic support to ensure the business continues to achieve its growth ambitions.This is a hands-on leadership role requiring someone who is equally comfortable in the boardroom, reviewing financial performance, as they are supporting operational teams, improving processes and driving change across the organisation.<h3>Key Responsibilities</h3><ul data-spread="false"><li>Lead and develop the finance function, ensuring high standards of financial control, governance and reporting.</li><li>Provide strategic financial leadership to the Board and senior management team.</li><li>Deliver accurate monthly management accounts, forecasts, budgets and board reporting.</li><li>Drive commercial decision-making through insightful financial analysis and business partnering.</li><li>Manage cash flow, working capital and banking relationships.</li><li>Lead budgeting, forecasting and long-term financial planning processes.</li><li>Support business growth initiatives, investment decisions and strategic projects.</li><li>Enhance financial systems, reporting capabilities and internal controls.</li><li>Oversee statutory accounts, audit processes, tax compliance and regulatory requirements.</li><li>Develop strong relationships with external stakeholders including auditors, banks, insurers and advisers.</li><li>Identify opportunities to improve profitability, operational efficiency and business performance.</li></ul><h3>About You</h3>We're interested in speaking with commercially focused finance leaders who combine strong technical expertise with a pragmatic, solutions-driven approach.You will ideally have:<ul data-spread="false"><li>ACA, ACCA or CIMA qualification.</li><li>Previous experience operating at Finance Director, Head of Finance or senior financial leadership level.</li><li>Experience within construction, engineering, infrastructure, manufacturing, logistics, contracting or project-based environments.</li><li>Strong commercial acumen with the ability to influence and challenge senior stakeholders.</li><li>Proven experience leading finance teams and driving business improvement initiatives.</li><li>Strong forecasting, cash flow management and financial planning capabilities.</li><li>Excellent communication and relationship-building skills.</li><li>A hands-on approach and the ability to thrive within a fast-paced, entrepreneurial environment.</li></ul><h3>Why Apply?</h3>This is an opportunity to join a successful business with a strong market reputation, ambitious growth plans and a leadership team that values finance as a key driver of performance. You'll play a pivotal role in shaping strategy, supporting operational excellence and helping deliver the next phase of the company's growth journey.For a confidential discussion, please apply or contact us directly.Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/S2lyc3R5LldvcmRlbi42MzQyOC4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
2026-06-22T19:57:57Z