113 results for Customer Services in Brighton, Brighton and Hove
Head of Change Management
- London, London
- remote
- Permanent
-
- GBP / Yearly
- <p><strong>Head of Change </strong></p><p><strong>London CIV | London | Executive Leadership Opportunity</strong></p><p>Robert Half has been exclusively retained by London CIV and are acting as the sole recruitment partner as they seek to hire a Head of Change.</p><p> </p><p>London CIV is one of the largest public sector asset pools in the UK, responsible for managing and investing assets on behalf of London Local Government Pension Scheme (LGPS) funds. As the firm continues to evolve and expand its capabilities, they are seeking an exceptional Head of Change to lead and embed enterprise-wide change across the organisation.</p><p> </p><p>Reporting directly to the Chief Operating Officer, this is a high-profile leadership role with significant influence across the business, helping to shape the future of London CIV while ensuring change is delivered effectively, sustainably, and in line with our strategic objectives.</p><p> </p><p><strong>The Opportunity</strong></p><p>As Head of Change, you will establish and lead London CIV's change management function, providing oversight of a diverse portfolio of strategic, operational, regulatory, and technology-driven initiatives.</p><p>Working closely with the Executive Committee and senior stakeholders, you will ensure that change programmes are prioritised, governed, and delivered successfully, driving measurable benefits while maintaining operational resilience and stakeholder confidence.</p><p>This is a rare opportunity to play a critical role within a purpose-driven organisation operating at the heart of the UK's public sector investment landscape.</p><p><strong>Key Responsibilities will include: </strong></p><ul><li>Strategic Leadership</li><li>Change Delivery & Governance</li><li>Stakeholder Engagement</li><li>Leadership & Capability Development</li></ul><p> </p><p><strong>The Successful Candidate</strong></p><p>The successful Head of Change will be experienced change and transformation leader with a proven track record of delivering complex, enterprise-wide change within a regulated financial services environment. You will combine strategic thinking with strong execution capability, and be comfortable operating at Executive level, influencing stakeholders and driving outcomes across diverse teams.</p><p><strong>Essential Experience</strong></p><ul><li>Significant experience leading enterprise-wide change and transformation programmes within regulated financial services environments, including asset management, pensions, wealth management, or related sectors.</li><li>Demonstrated success delivering complex, cross-functional transformation initiatives.</li><li>Strong understanding of governance, risk management, regulatory requirements, and change delivery best practice.</li><li>Experience working closely with Executive Committees and senior leadership teams.</li><li>Proven people leadership, including building and managing high-performing change and transformation teams.</li><li>Excellent stakeholder management and relationship-building skills.</li><li>Strong communication and influencing capabilities.</li><li>A commitment to professionalism, integrity, and public service values.</li></ul><p><strong>Desirable Experience</strong></p><ul><li>Knowledge of LGPS, asset pooling, or public sector investment organisations.</li><li>Understanding of FCA regulatory frameworks, including ICARA.</li><li>Experience leading technology-enabled transformation programmes.</li><li>Formal change management qualifications or equivalent practical experience.</li></ul><p><strong> </strong></p><p><strong>Why Join London CIV?</strong></p><p>London CIV plays a vital role in helping London's local authority pension funds achieve better outcomes through collaboration, scale, and strong governance.</p><p>This role offers:</p><ul><li>A unique opportunity to influence strategic change at organisational level.</li><li>Direct exposure to Executive leadership and Board-level stakeholders.</li><li>The chance to build and shape a critical function during a period of continued growth and transformation.</li><li>A purpose-led environment where your work directly supports the long-term financial futures of millions of pension scheme members.</li></ul><p><strong> </strong></p><p><strong>Location:</strong> London (hybrid working)</p><p>For a confidential discussion or to express interest, please or contact us for further information.</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/U2FsaW1hLkl6YWdhcmVuLjQ3NTAzLjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
- 2026-06-17T11:11:17Z
Head of Customer Service
- City of London, London
- remote
- Permanent
-
70000 - 100000 GBP / Yearly
- <p><strong>Robert Half is working with a fast-growing Series A fintech building the financial infrastructure for emerging markets trade to hire a Head of Customer Service</strong></p><p class="font-claude-response-body break-words whitespace-normal">Their platform makes it faster, cheaper and more transparent for businesses to pay their international suppliers, helping companies across Africa, Latin America and the Middle East. Backed by tier-1 venture investors and angels from some of the best-known names in fintech, and are scaling fast. This is a genuinely high-impact environment for someone who wants to build.</p><p class="font-claude-response-body break-words whitespace-normal">They are looking for a Head of Customer Service to own the quality of every customer interaction and build the team, systems and processes that let customer service scale as the business grows.</p><p class="font-claude-response-body break-words whitespace-normal"><strong>The role</strong></p><p class="font-claude-response-body break-words whitespace-normal">Reporting to the Head of Operations, you will lead the Customer Service function and be the internal voice of the customer, holding the wider business to a high standard. This is a hands-on leadership role at the intersection of operations, customer experience and process design.</p><p class="font-claude-response-body break-words whitespace-normal"><strong>What you will do</strong></p><ul class="[li_&]:mb-0 [li_&]:mt-1 [li_&]:gap-1 [&:not(:last-child)_ul]:pb-1 [&:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3"><li class="font-claude-response-body whitespace-normal break-words pl-2">Lead, coach and develop the Customer Service team, scaling across markets and time zones</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Be the internal champion of customers, translating recurring pain points into prioritised asks for compliance, sales, product and engineering, and driving them to resolution</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Own customer service KPIs end to end</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Define what good looks like across written communication, tone, clarity and resolution quality</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Act as the escalation point for the most sensitive customer situations</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Lead the selection, implementation and roll-out of customer service tooling</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Drive automation and process improvement so the function scales without proportionally scaling headcount</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Build the dashboards and reporting that give leadership visibility on customer service health</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Own customer FAQs, internal playbooks and customer-facing documentation</li></ul><p class="font-claude-response-body break-words whitespace-normal"><strong>What they are looking for</strong></p><ul class="[li_&]:mb-0 [li_&]:mt-1 [li_&]:gap-1 [&:not(:last-child)_ul]:pb-1 [&:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3"><li class="font-claude-response-body whitespace-normal break-words pl-2">7+ years in customer service, operations or client-facing roles in startups, ideally in a WhatsApp-heavy environment</li><li class="font-claude-response-body whitespace-normal break-words pl-2">B2B customer service experience</li><li class="font-claude-response-body whitespace-normal break-words pl-2">A track record of managing and developing teams, and of designing and improving CS processes, SLAs and tooling at scale</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Experience implementing or migrating CS tooling (for example Zendesk, Intercom or HubSpot Service)</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Fluent French and English, both spoken and written</li><li class="font-claude-response-body whitespace-normal break-words pl-2">A strong analytical mindset, comfortable using data to diagnose problems and measure impact</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Hunger for a high-paced, rapidly growing environment with broad exposure and autonomy</li></ul><ul class="[li_&]:mb-0 [li_&]:mt-1 [li_&]:gap-1 [&:not(:last-child)_ul]:pb-1 [&:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3"><li class="font-claude-response-body whitespace-normal break-words pl-2">Previous experience at a VC-backed startup or top-tier consultancy</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Familiarity with payments, compliance or cross-border financial flows</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Comfort using AI tools to work faster and smarter</li></ul><p class="font-claude-response-body break-words whitespace-normal"><strong>The details</strong></p><ul class="[li_&]:mb-0 [li_&]:mt-1 [li_&]:gap-1 [&:not(:last-child)_ul]:pb-1 [&:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3"><li class="font-claude-response-body whitespace-normal break-words pl-2">Competitive salary, plus share options and benefits</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Hybrid: at least three days a week in the office, in London </li></ul><p class="font-claude-response-body break-words whitespace-normal"> </p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/TWFkZWxlaW5lLkJhcm5lcy4wODY4OS4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
- 2026-06-14T17:46:33Z
First Line Support Engineer
- City of London, London
- remote
- Permanent
-
28000 - 32000 GBP / Yearly
- <h1 data-section-id="rdov3u" data-start="0" data-end="78">Systems Engineer (1st Line) | Central London | Financial Services Technology</h1><p data-start="80" data-end="167"><strong data-end="167" data-start="80">Looking to kick-start your IT career in a fast-paced, high-performance environment?</strong></p><p data-end="475" data-start="169">We're partnering with a leading technology services provider that supports some of the most demanding and prestigious organisations within the financial sector. Their reputation has been built on delivering exceptional service, technical excellence and building long-term trusted partnerships with clients.</p><p data-end="919" data-start="477">As a <strong data-end="511" data-start="482">1st Line Systems Engineer</strong>, you'll be the first point of contact for users ranging from front-office traders and investment professionals through to senior executives. This is far more than a traditional service desk role. You'll gain exposure to enterprise infrastructure, work alongside experienced engineers and be given a clear pathway into 2nd Line, Infrastructure, Projects, Service Delivery and Technical Consultancy positions.</p><p data-start="921" data-end="1087">If you're passionate about technology, enjoy solving problems and thrive on delivering outstanding customer service, this could be the ideal next step in your career.</p><h2 data-end="1112" data-start="1089" data-section-id="mnzuv">What You'll Be Doing</h2><ul data-end="1702" data-start="1114"><li data-section-id="6f2rc0" data-end="1195" data-start="1114">Providing 1st line technical support for a wide range of users and technologies</li><li data-section-id="196eqfu" data-start="1196" data-end="1289">Troubleshooting and resolving incidents while delivering an exceptional customer experience</li><li data-section-id="i83ceo" data-start="1290" data-end="1357">Supporting desktop, server and business-critical systems remotely</li><li data-start="1358" data-end="1459" data-section-id="fhcxvu">Managing incidents through to resolution and coordinating with third-party suppliers where required</li><li data-section-id="1lvcsgv" data-start="1460" data-end="1521">Performing operational checks and maintaining system health</li><li data-start="1522" data-end="1609" data-section-id="1ypofdt">Building strong relationships with clients and acting as a trusted technology partner</li><li data-start="1610" data-end="1702" data-section-id="1cytk6e">Participating in an on-call rota and occasional out-of-hours work (paid at enhanced rates)</li></ul><h2 data-end="1729" data-start="1704" data-section-id="nbk8dt">What We're Looking For</h2><ul data-start="1731" data-end="2056"><li data-end="1781" data-start="1731" data-section-id="ak7ctn">Strong customer service and communication skills</li><li data-section-id="x6yo5g" data-end="1840" data-start="1782">A genuine passion for technology and continuous learning</li><li data-section-id="hxmyzj" data-start="1841" data-end="1902">Excellent problem-solving abilities and attention to detail</li><li data-section-id="z5td0s" data-end="1980" data-start="1903">Professional, confident and personable approach when dealing with end users</li><li data-section-id="1k6n6ih" data-end="2056" data-start="1981">A desire to build a long-term career within IT infrastructure and support</li></ul><h2 data-section-id="gn25jc" data-end="2081" data-start="2058">Technical Experience</h2><p data-end="2141" data-start="2083">Experience with some of the following would be beneficial:</p><ul data-end="2313" data-start="2143"><li data-section-id="xhp17k" data-end="2182" data-start="2143">Windows Desktop & Server environments</li><li data-section-id="del5vx" data-start="2183" data-end="2201">Active Directory</li><li data-end="2222" data-start="2202" data-section-id="h55iqv">Microsoft Exchange</li><li data-end="2231" data-start="2223" data-section-id="1usqtud">Citrix</li><li data-start="2232" data-end="2244" data-section-id="sv11aw">Office 365</li><li data-section-id="z6g74m" data-end="2271" data-start="2245">Basic Networking / Cisco</li><li data-section-id="chfiva" data-end="2296" data-start="2272">IT Security principles</li><li data-end="2313" data-start="2297" data-section-id="1o39va0">ITIL practices</li></ul><p data-start="2315" data-end="2432">Additional exposure to VMware, PowerShell, SQL, VoIP, storage technologies or backup solutions would be advantageous.</p><h2 data-section-id="1phk7dp" data-end="2453" data-start="2434">What's On Offer?</h2><ul data-start="2455" data-end="2902"><li data-end="2516" data-start="2455" data-section-id="1nauarw">Structured career development with clear progression routes</li><li data-section-id="138xbtw" data-start="2517" data-end="2596">Exposure to enterprise-level technologies and financial services environments</li><li data-section-id="16fzibn" data-end="2654" data-start="2597">Ongoing training and support from experienced engineers</li><li data-end="2742" data-start="2655" data-section-id="15z6zl3">Opportunity to work alongside traders, investors and senior stakeholders from day one</li><li data-section-id="1dyilxo" data-end="2823" data-start="2743">Collaborative culture that values learning, innovation and professional growth</li><li data-end="2902" data-start="2824" data-section-id="ouslcf">Central London location with a highly respected technology services business</li></ul><p data-is-only-node="" data-start="2904" data-end="3123" data-is-last-node=""><strong data-is-last-node="" data-start="2904" data-end="3123">This is an excellent opportunity for an ambitious IT professional looking to develop their technical skills, work with cutting-edge technologies and build a successful long-term career within a growing organisation.</strong></p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/V2lsbC5TdGVhZC42ODE5Mi4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
- 2026-06-03T10:32:23Z
Desktop Support Engineer
- London, London
- remote
- Permanent
-
40000 - 45000 GBP / Yearly
- <p>Robert Half has partnered with a growing, high-performing technology organisation looking to add an additional Desktop Support Engineer to the team in London.</p><p>They are looking for the Desktop Support Engineer to deliver critical IT support within a fast-paced, client-focused environment. This is an on-site role in Central London, with occasional travel to other locations.</p><p><strong>The Role</strong><br /> You'll provide hands-on support, act as a technical escalation point, and ensure a high-quality, responsive service across a busy service desk.</p><p><strong>Key Responsibilities</strong></p><ul><li>Deliver 1st/2nd line desktop support and resolve incidents quickly</li><li>Act as an escalation point for complex technical issues</li><li>Manage tickets effectively, ensuring regular updates and timely resolution</li><li>Support user onboarding/offboarding and maintain service standards</li><li>Respond to monitoring alerts, incidents, and security issues</li><li>Maintain documentation and improve processes</li><li>Support patching, licensing, and vulnerability management</li><li>Work closely with stakeholders and conduct service reviews</li></ul><p><strong>Requirements</strong></p><ul><li>Proven Desktop Support / IT Support experience</li><li>Strong Microsoft stack (AD, Azure AD, Windows, M365)</li><li>Experience with ITSM tools (ConnectWise desirable)</li><li>Basic networking knowledge (LAN, firewalls, troubleshooting)</li><li>Strong communication and customer service skills</li><li>Highly organised with a proactive, problem-solving mindset</li></ul><p><strong>Package</strong></p><ul><li>£40,000-£45,000 salary</li><li>33 days holiday + flexible options</li><li>Ongoing training and certifications</li><li>Device allowance scheme</li><li>Regular company events</li></ul><p>Ideal for someone looking to step into a hands-on role with real impact in a critical support environment.</p><br><p> </p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/RXJpay5Pc21hbi43MjY0MC4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
- 2026-06-10T09:18:52Z
Mac IT Support Engineer
- London, London
- remote
- Contract
-
- GBP / Yearly
- <p class="isSelectedEnd">Robert Half Technology are assisting a growing SaaS organisation to recruit a Mac IT Support Engineer on a contract basis. This is an initial 12-month contract with strong potential for extension and an ASAP start.</p><p class="isSelectedEnd">This is a part-time opportunity working 3 days per week. The role will require 1 day per week onsite in London, with the remaining days worked remotely. This opportunity is ideally suited to candidates specifically seeking a 3-day-per-week contract engagement.</p><h2>Role</h2><p class="isSelectedEnd">* The Mac IT Support Engineer will act as the sole IT resource, providing end-to-end support for approximately 70 users across the UK and US.<br />* Manage the onboarding and offboarding process for employees, ensuring a seamless user experience and appropriate access controls.<br />* Provide 1st Line and BAU IT support across a predominantly Mac environment, resolving hardware, software, and user-related issues.<br />* Administer and support Apple devices, ensuring they are configured, maintained, and secured in line with business requirements.<br />* Manage and support Microsoft Intune, including device provisioning, compliance policies, and endpoint management.<br />* Work closely with stakeholders across the business, providing excellent customer service and clear communication.<br />* Support IT operations, troubleshooting issues proactively and ensuring minimal disruption to users.<br />* Assist with cybersecurity initiatives and support ISO compliance activities where required, helping to maintain strong security and governance standards across the business.<br />* Maintain IT documentation, asset management records, and operational procedures.</p><h2>Profile</h2><p class="isSelectedEnd">* The Mac IT Support Engineer will have strong commercial experience supporting Mac environments within a helpdesk or IT support function.<br />* Proven experience administering and troubleshooting macOS devices in a business environment.<br />* Hands-on experience with Microsoft Intune is essential.<br />* Experience managing user onboarding, offboarding, and identity/access management processes.<br />* Strong understanding of IT support fundamentals, including hardware, software, networking, and endpoint management.<br />* Excellent communication and stakeholder management skills, with the ability to work independently as the sole IT resource.<br />* Self-motivated and capable of prioritising workloads effectively in a fast-paced environment.<br />* 5-8 years of relevant IT support, helpdesk, or endpoint engineering experience.<br />* Exposure to ISO compliance frameworks and cybersecurity best practices would be highly advantageous but is not essential.<br />* Experience supporting security initiatives, compliance audits, endpoint security, or information security controls would be an added bonus.</p><h2>Company</h2><p class="isSelectedEnd">* Growing SaaS business with operations across the UK and US.<br />* London-based organisation with a hybrid working model.<br />* Collaborative and fast-paced environment.<br />* Part-time contract opportunity working 3 days per week.<br />* One day per week onsite in London, with flexibility to work remotely for the remainder of the week.<br />* Immediate requirement </p><h2>Salary & Benefits</h2><p>The salary range/rates of pay is dependent upon your experience, qualifications or training. The successful candidate will join on an initial 12-month contract with strong potential for extension.</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/QWxmaWUuUm93ZXR0LjU3MjM5LjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
- 2026-06-22T12:51:53Z
Credit Controller
- London, London
- remote
- Permanent
-
30000 - 36500 GBP / Yearly
- <p><strong>Collections Executive - German Speaking</strong></p><p>We are hiring a <strong>German-speaking Collections Executive</strong> to join a multi-geo Collections and Recoveries team, supporting both <strong>German and UK portfolios</strong>.</p><p>This role focuses on managing arrears, maintaining professional merchant relationships, and agreeing practical repayment solutions.</p><p><strong>Key Responsibilities</strong></p><ul><li>Manage collections and recoveries activity across a portfolio of accounts</li><li>Act as a primary point of contact for merchants in arrears</li><li>Handle inbound and outbound calls, as well as written communications</li><li>Manage cases involving higher-value and more complex accounts</li><li>Negotiate repayment solutions balancing customer circumstances and business needs</li><li>Maintain accurate records across multiple systems</li><li>Work closely with colleagues in a team-based environment</li></ul><p><strong>Ideal Candidate</strong></p><ul><li>Fluent in <strong>German and English</strong> (written and verbal)</li><li>Background in <strong>credit control or collections</strong> preferred</li><li>Alternatively, experience in a <strong>phone-based role</strong> (e.g. customer service, contact centre, account management) with willingness to learn</li><li>Confident communicator with strong negotiation and listening skills</li><li>Good attention to detail and data accuracy</li><li>Comfortable handling challenging conversations</li></ul><p><strong>Benefits</strong></p><ul><li>Competitive salary plus equity participation</li><li>Private medical and dental cover</li><li>Enhanced parental leave</li><li>Modern Central London office with on-site gym</li><li>Subsidised meals and wellbeing initiatives</li><li>Collaborative, results-focused working environment</li></ul><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/Um9iaW4uSG9iYnMuNTk2MzkuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
- 2026-06-18T07:41:12Z
Credit Controller
- London, London
- remote
- Permanent
-
30000 - 36500 GBP / Yearly
- <p><strong>Collections Executive - Dutch Speaking</strong></p><p>We are hiring a <strong>Dutch-speaking Collections Executive</strong> to join a multi-geo Collections and Recoveries team, supporting both <strong>Dutch and UK portfolios</strong>.</p><p>This role focuses on managing arrears, maintaining professional merchant relationships, and agreeing practical repayment solutions.</p><p><strong>Key Responsibilities</strong></p><ul><li>Manage collections and recoveries activity across a portfolio of accounts</li><li>Act as a primary point of contact for merchants in arrears</li><li>Handle inbound and outbound calls, as well as written communications</li><li>Manage cases involving higher-value and more complex accounts</li><li>Negotiate repayment solutions balancing customer circumstances and business needs</li><li>Maintain accurate records across multiple systems</li><li>Work closely with colleagues in a team-based environment</li></ul><p><strong>Ideal Candidate</strong></p><ul><li>Fluent in <strong>Dutch and English</strong> (written and verbal)</li><li>Background in <strong>credit control or collections</strong> preferred</li><li>Alternatively, experience in a <strong>phone-based role</strong> (e.g. customer service, contact centre, account management) with willingness to learn</li><li>Confident communicator with strong negotiation and listening skills</li><li>Good attention to detail and data accuracy</li><li>Comfortable handling challenging conversations</li></ul><p><strong>Benefits</strong></p><ul><li>Competitive salary plus equity participation</li><li>Private medical and dental cover</li><li>Enhanced parental leave</li><li>Modern Central London office with on-site gym</li><li>Subsidised meals and wellbeing initiatives</li><li>Collaborative, results-focused working environment</li></ul><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/Um9iaW4uSG9iYnMuOTc2MDAuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
- 2026-06-18T07:48:17Z
Receptionist
- Wokingham, Berkshire
- remote
- Temporary
-
12.50 - 12.75 GBP / Hourly
- <p><strong>RECEPTIONIST - PART-TIME HOURS - ASAP START DATE - ONSITE - WOKINGHAM</strong></p><p>Robert Half are assisting a long-standing client in their search for a temporary Receptionist for 4 months (potential for extension), offering part-time hours and up to £12.75 per hour! </p><p><strong>Key details: </strong></p><ul><li><strong>Job Title:</strong> Receptionist </li><li><strong>Pay rate</strong>: £12.50 - £12.75/hr + holiday pay </li><li><strong>Location</strong>: Wokingham </li><li><strong>Hours:</strong> 25.5 hours per week (Tuesday - Thursday) </li></ul><p><strong>Responsibilities: </strong></p><ul><li>Greet and direct visitors.</li><li>Provide information and answer the telephone or console switchboard.</li><li>Receive and send packages via couriers.</li><li>Maintain visitor log and/or call record, provide security passes/badges, typing, filing or other simple clerical functions.</li><li>Maintain boardroom schedule and equipment.</li><li>Provide other administrative support as required: typing, filing, photocopying, binding books, and preparing mailers.</li></ul><p><strong>Requirements:</strong></p><ul><li>Good Verbal and written communication skills, multi-tasking, customer service skills and interpersonal skills.</li><li>Ability to work independently and manage one's time.</li><li>Ability to keep information organised and confidential.</li><li>Previous experience with computer applications, such as Microsoft Word, Excel and PowerPoint. </li></ul><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/RW1pbHkuTGV3aXMuNTE0MDMuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
- 2026-05-26T14:21:01Z
Recruitment Consultant - Banking Operations
- London, London
- remote
- Permanent
-
- GBP / Yearly
- <p><strong>Robert Half is looking for</strong> an ambitious and motivated <strong>Recruitment Consultant</strong> to join our growing team.</p><p>Whether you're an experienced recruiter or someone with a strong sales background looking to break into the industry, this is your chance to build a successful career with a market leader.</p><p>In return, you'll be part of a passionate and vibrant team, supported by industry-leading training, cutting-edge technology, and a rewarding package of benefits. <strong>Meet your future career at Robert Half,</strong> the global leader in talent solutions.</p><p><strong>About the role</strong> </p><ul><li>In this role, you'll manage the full 360° recruitment process - from identifying new business opportunities and acquiring clients, to placing top-tier candidates in roles that align with their career goals.</li><li>You'll build and nurture strong, long-term relationships with both clients and candidates, acting as a trusted advisor and go-to recruitment partner.</li><li>Leveraging a variety of sourcing channels - including job boards, social media, and professional networks - you'll identify and engage high-calibre talent across your market.</li><li>You'll collaborate closely with a high-performing, supportive team to share insights, celebrate wins, and continuously refine recruitment strategies to deliver outstanding results.</li></ul><p><strong>Your skills and experience</strong> </p><ul><li>You bring proven experience in recruitment or a strong background in sales or customer service, with the ability to transfer these skills to a high-performance, target-driven environment.</li><li>You excel in communication and relationship-building, confidently engaging with stakeholders at all levels to create lasting professional connections.</li><li>You demonstrate resilience, tenacity, and a competitive edge - consistently pushing through challenges to achieve success.</li><li>You are highly goal-oriented, motivated by performance targets, and driven by a desire to earn, grow, and progress in your career.</li><li>You thrive in fast-paced, high-energy settings where you can stay focused, adapt quickly, and maintain a strong performance under pressure.</li></ul><p><strong> </strong></p><p><strong>What we offer</strong> </p><p>When you join us, we will invest in your financial and personal wellbeing with benefits that work for you. Our package includes: </p><ul><li>Competitive salary and comprehensive benefits package</li><li>Transparent quarterly performance-based bonuses</li><li>Well-being initiatives designed to support your mental, physical and financial health</li><li>Industry-leading training and continuous professional development</li><li>Access to the latest technology and tools to help you succeed</li><li>Recognition programmes celebrating both individual and team achievements</li><li>National and international career mobility opportunities</li></ul><p><strong>Meet your future with a business that changes futures</strong> <br /> At Robert Half, we change lives and create incredible career journeys through work with meaning, and work with impact. we meet the demands of a changing world and changing work, with foresight, empathy, and energy.</p><p>If you have the skills to connect exceptional talent with exciting opportunities, meet your future as a Recruitment Consultant at Robert Half. </p><p> </p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.co.uk/legal-information/privacy-notice.</p><img src="https://counter.adcourier.com/ZWxzLmd1bGRpeC44NzYzOS4xMDkyM0Byb2JlcnRoYWxmaW50bC5hcGxpdHJhay5jb20.gif">
- 2026-06-22T06:47:34Z
Recruitment Consultant
- London, London
- remote
- Permanent
-
- GBP / Yearly
- <p><strong>Robert Half is looking for</strong> an ambitious and motivated <strong>Recruitment Consultant</strong> to join our growing team.</p><p>Whether you're an experienced recruiter or someone with a strong sales background looking to break into the industry, this is your chance to build a successful career with a market leader.</p><p>In return, you'll be part of a passionate and vibrant team, supported by industry-leading training, cutting-edge technology, and a rewarding package of benefits. <strong>Meet your future career at Robert Half,</strong> the global leader in talent solutions.</p><p><strong>About the role</strong> </p><ul><li>In this role, you'll manage the full 360° recruitment process - from identifying new business opportunities and acquiring clients, to placing top-tier candidates in roles that align with their career goals.</li><li>You'll build and nurture strong, long-term relationships with both clients and candidates, acting as a trusted advisor and go-to recruitment partner.</li><li>Leveraging a variety of sourcing channels - including job boards, social media, and professional networks - you'll identify and engage high-calibre talent across your market.</li><li>You'll collaborate closely with a high-performing, supportive team to share insights, celebrate wins, and continuously refine recruitment strategies to deliver outstanding results.</li></ul><p><strong>Your skills and experience</strong> </p><ul><li>You bring proven experience in recruitment or a strong background in sales or customer service, with the ability to transfer these skills to a high-performance, target-driven environment.</li><li>You excel in communication and relationship-building, confidently engaging with stakeholders at all levels to create lasting professional connections.</li><li>You demonstrate resilience, tenacity, and a competitive edge - consistently pushing through challenges to achieve success.</li><li>You are highly goal-oriented, motivated by performance targets, and driven by a desire to earn, grow, and progress in your career.</li><li>You thrive in fast-paced, high-energy settings where you can stay focused, adapt quickly, and maintain a strong performance under pressure.</li></ul><p><strong> </strong><strong>What we offer</strong> </p><p>When you join us, we will invest in your financial and personal wellbeing with benefits that work for you. Our package includes: </p><ul><li>Competitive salary and comprehensive benefits package</li><li>Transparent quarterly performance-based bonuses</li><li>Well-being initiatives designed to support your mental, physical and financial health</li><li>Industry-leading training and continuous professional development</li><li>Access to the latest technology and tools to help you succeed</li><li>Recognition programmes celebrating both individual and team achievements</li><li>National and international career mobility opportunities</li></ul><p><strong>Meet your future with a business that changes futures</strong> <br /> At Robert Half, we change lives and create incredible career journeys through work with meaning, and work with impact. we meet the demands of a changing world and changing work, with foresight, empathy, and energy.</p><p>If you have the skills to connect exceptional talent with exciting opportunities, meet your future as a Recruitment Consultant at Robert Half. </p><p> </p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.co.uk/legal-information/privacy-notice.</p><img src="https://counter.adcourier.com/ZWxzLmd1bGRpeC40NDA4Ny4xMDkyM0Byb2JlcnRoYWxmaW50bC5hcGxpdHJhay5jb20.gif">
- 2026-06-22T06:48:04Z
Recruitment Consultant
- City of London, London
- remote
- Permanent
-
30000 - 40000 GBP / Yearly
- <p style="text-align: center;"><strong>Recruitment Consultant / Senior Recruitment Consultant</strong></p><p><strong>Location: London (The Shard) - 5 days per week onsite</strong></p><p>Robert Half is looking for ambitious and motivated Recruitment Consultants to join our growing team.</p><p> </p><p>Whether you're an experienced recruiter or someone with a strong sales background looking to break into the industry, this is your chance to build a successful career with a market leader. In return, you'll be part of a passionate and vibrant team, supported by industry-leading training, cutting-edge technology, and a rewarding package of benefits.</p><p> </p><p><strong>About the role</strong></p><ul><li>In this role, you'll manage the full 360° recruitment process - from identifying new business opportunities and acquiring clients, to placing top-tier candidates in roles that align with their career goals.</li><li>You'll build and nurture strong, long-term relationships with both clients and candidates, acting as a trusted advisor and go-to recruitment partner.</li><li>Leveraging a variety of sourcing channels - including job boards, social media, and professional networks - you'll identify and engage high-calibre talent across your market.</li><li>You'll collaborate closely with a high-performing, supportive team to share insights, celebrate wins, and continuously refine recruitment strategies to deliver outstanding results.</li></ul><p> </p><p><strong>Your skills and experience</strong></p><ul><li>You bring proven experience in recruitment or a strong background in sales or customer service, with the ability to transfer these skills to a high-performance, target-driven environment.</li><li>You excel in communication and relationship-building, confidently engaging with stakeholders at all levels to create lasting professional connections.</li><li>You demonstrate resilience, tenacity, and a competitive edge - consistently pushing through challenges to achieve success.</li><li>You are highly goal-oriented, motivated by performance targets, and driven by a desire to earn, grow, and progress in your career.</li><li>You thrive in fast-paced, high-energy settings where you can stay focused, adapt quickly, and maintain a strong performance under pressure.</li></ul><p> </p><p><strong>What we offer</strong></p><p>When you join us, we will invest in your financial and personal well-being with benefits that work for you. Our package includes:</p><ul><li>Competitive salary and comprehensive benefits package</li><li>Transparent quarterly performance-based bonuses</li><li>Well-being initiatives designed to support your mental, physical and financial health</li><li>Industry-leading training and continuous professional development</li><li>Access to the latest technology and tools to help you succeed</li><li>Recognition programmes celebrating both individual and team achievements</li><li>National and international career mobility opportunities</li></ul><p> </p><p><strong>Meet your future with a business that changes futures</strong></p><p>At Robert Half, we change lives and create incredible career journeys through work with meaning, and work with impact. we meet the demands of a changing world and changing work, with foresight, empathy, and energy.</p><p> </p><p>If you have the skills to connect exceptional talent with exciting opportunities, meet your future as a Recruitment Consultant at Robert Half.</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/QW50aG9ueS5DbGFyay42ODU0MS4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
- 2026-05-27T10:07:44Z
Accounts Assistant
- City of London, London
- remote
- Contract
-
16 - 19 GBP / Hourly
- <p>Robert Half Finance & Accounting are partnering with a leading Brokers in London to recruit an immediate, Interim Accounts Assistant for 6-12 months.</p><p><strong>Role:</strong></p><p>Our client is looking for an immediate interim Accounts Assistant to assist them for 6-12 months. You will be responsible for following duties:<br /><br />Margin Call Payments & Treasury Support<br />* Process daily client collateral movements, ensuring timely execution and accurate reconciliation of client and counterparty transactions.<br />* Monitor client accounts for margin requirements and coordinate with the appropriate teams to ensure sufficient funds are available.<br />* Track margin balances and ensure that client margin calls are fulfilled promptly to maintain optimal liquidity levels.<br />* Assist in managing the firm's daily cash flow, ensuring payments are processed according to the firm's liquidity and risk management policies.<br />* Support the Financial Controller with daily treasury operations and cash flow forecasts.<br /><br />Client Account Management & Reconciliations<br />* Maintain and update client account information, ensuring that all financial data is accurate and up to date.<br />* Assist with daily and monthly bank reconciliations, ensuring the accuracy of all financial transactions and client balances.<br />* Assist in reconciling FX positions, margin accounts, and other client-related financial records.<br />* Support the reconciliation of LME cash, collateral accounts, and other related financial data.<br />* Ensure that all client payments and receipts are accurately recorded in the accounting system.<br />* Providing an excellent level of customer service, responding in a timely manner to queries from clients and the Japanese subsidiary.<br /><br />Financial Reporting & Compliance<br />* Provide support during the annual audit process, assisting with the preparation of financial statements and liaising with external auditors.<br />* Assist with the preparation and filing of VAT returns, corporation tax, and other HMRC-related documentation.</p><p><strong>Profile:</strong></p><p>The successful interim Accounts Assistant will have a minimum of 1 years experience</p><p>You must be immediate or 1 weeks notice to be considered for this role.</p><p><strong>Client:</strong></p><p>Our client are a Brokers based in London. You will have the opportunity to work in a fast paced, dynamic environment. </p><p><strong>Salary & Benefits:</strong></p><p>This role is paying between £16/h-£19p/h, dependant on experience.</p><p> </p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/SGFycnkuU3RvcmV5LjgyMTU1LjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
- 2026-05-26T10:07:27Z
Collections Manager
- Basingstoke, Hampshire
- remote
- Permanent
-
50000 - 60000 GBP / Yearly
- <h2 data-section-id="1j0xk8j" data-start="132" data-end="160"><strong data-end="158" data-start="135">Collections Manager</strong></h2><p data-start="161" data-end="215">Permanent | £50,000 - £60,000 | Basingstoke </p><p data-end="590" data-start="217">Robert Half is working with a specialist financial services organisation undergoing a period of operational development and improvement within its credit and collections function. This is a key leadership role focused on driving performance, strengthening processes, and supporting the delivery of effective arrears and recoveries management within a regulated environment.</p><p data-end="809" data-start="592">This opportunity would suit an experienced collections professional who is ready to take ownership of a team and play a central role in improving collections performance, operational discipline, and customer outcomes.</p><h3 data-section-id="13qglty" data-start="816" data-end="835">The Opportunity</h3><p data-end="1158" data-start="837">As <strong data-start="840" data-end="863">Collections Manager</strong>, you will be responsible for the day-to-day performance and leadership of the collections function, covering early arrears through to recoveries. You will play a key role in ensuring strong operational execution, consistent process adherence, and effective management of customer arrears cases.</p><p data-start="1160" data-end="1364">Working closely with senior stakeholders across credit and risk, you will help embed a more structured, data-led approach to collections while ensuring compliance with regulatory and conduct expectations.</p><p data-end="1476" data-start="1366">This is a hands-on management role with responsibility for both people leadership and operational performance.</p><h3 data-end="1507" data-start="1483" data-section-id="164ueu3">Key Responsibilities</h3><p data-start="1509" data-end="1549"><strong data-end="1549" data-start="1509">Collections Operations & Performance</strong></p><ul data-end="1813" data-start="1550"><li data-end="1649" data-start="1550" data-section-id="gzbeal">Manage day-to-day collections activity across early arrears, late-stage arrears, and recoveries</li><li data-section-id="16zvlbr" data-start="1650" data-end="1741">Drive performance against key KPIs including arrears levels, roll rates, and recoveries</li><li data-end="1813" data-start="1742" data-section-id="rkjgyv">Ensure consistent execution of collections strategies and processes</li></ul><p data-end="1834" data-start="1815"><strong data-end="1834" data-start="1815">Team Leadership</strong></p><ul data-end="2057" data-start="1835"><li data-end="1912" data-start="1835" data-section-id="13f8rtq">Lead, coach, and develop a team of collections agents and/or team leaders</li><li data-start="1913" data-end="1993" data-section-id="1u5frkd">Ensure strong performance management, engagement, and adherence to processes</li><li data-start="1994" data-end="2057" data-section-id="ozbit0">Support capability development and training across the team</li></ul><p data-start="2059" data-end="2093"><strong data-end="2093" data-start="2059">Process, Controls & Compliance</strong></p><ul data-end="2338" data-start="2094"><li data-start="2094" data-end="2185" data-section-id="1kpbhqn">Maintain adherence to internal policies, regulatory requirements, and conduct standards</li><li data-section-id="8pwalo" data-end="2282" data-start="2186">Support the implementation of structured processes across arrears management and forbearance</li><li data-section-id="1p52viq" data-start="2283" data-end="2338">Contribute to QA processes and operational controls</li></ul><p data-start="2340" data-end="2358"><strong data-start="2340" data-end="2358">MI & Reporting</strong></p><ul data-end="2577" data-start="2359"><li data-section-id="1r4i1sm" data-end="2429" data-start="2359">Monitor and report on collections performance and portfolio trends</li><li data-end="2511" data-start="2430" data-section-id="9axyma">Provide insight into arrears movement, recovery rates, and customer behaviour</li><li data-end="2577" data-start="2512" data-section-id="10n3gur">Support senior stakeholders with operational MI and reporting</li></ul><p data-end="2605" data-start="2579"><strong data-start="2579" data-end="2605">Continuous Improvement</strong></p><ul data-end="2839" data-start="2606"><li data-end="2680" data-start="2606" data-section-id="18avoxi">Identify opportunities to improve collections processes and efficiency</li><li data-section-id="1d1vaxh" data-end="2747" data-start="2681">Support rollout of system enhancements and operational changes</li><li data-section-id="1qg2v3q" data-start="2748" data-end="2839">Contribute to broader initiatives to improve customer outcomes and recovery performance</li></ul><h3 data-section-id="hodw2w" data-start="2846" data-end="2859">About You</h3><ul data-start="2861" data-end="3286"><li data-section-id="1qg5zow" data-end="2946" data-start="2861">Experience in collections within financial services, banking, or consumer lending</li><li data-start="2947" data-end="3015" data-section-id="c23zu4">Proven track record of managing or supervising collections teams</li><li data-section-id="1vn0tsr" data-end="3103" data-start="3016">Strong understanding of arrears management, recoveries, and regulatory requirements</li><li data-start="3104" data-end="3156" data-section-id="12atajs">Comfortable working with MI and performance data</li><li data-section-id="x1x9uw" data-end="3228" data-start="3157">Strong leadership, communication, and stakeholder management skills</li><li data-end="3286" data-start="3229" data-section-id="1vdnwp6">Hands-on, pragmatic approach with a focus on delivery</li></ul><h3 data-end="3307" data-start="3293" data-section-id="1ioyqob">Why Apply?</h3><p data-end="3677" data-start="3309">This is a strong opportunity for an experienced collections professional to step into a management role with real responsibility for performance and team leadership. You'll be joining a business focused on strengthening its credit and collections capability, with opportunities to improve processes, enhance outcomes, and contribute to ongoing operational development.</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/cnlhbi50dWNrZXIuNjg0NTMuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
- 2026-06-02T14:54:42Z
Key Account Director
- Weybridge, Surrey
- remote
- Permanent
-
110000 - 125000 GBP / Yearly
- <p><strong>KEY ACCOUNT DIRECTOR - ONSITE - WEYBRIDGE - UP TO £125k + BONUS + CAR </strong></p><p>Robert Half are thrilled to be working with a long-standing client in their search for a permanent Key Account Director, offering up to £125,000 + 10% bonus + car! </p><p data-start="382" data-end="683">This is a pivotal leadership role overseeing the delivery of Technical Services, Projects, Soft FM, Catering, Security, and Workplace Services across multiple sites. You'll be responsible for building long-term client partnerships, driving operational performance, and leading a high-performing team to deliver exceptional service standards, compliance, and commercial success.</p><p data-end="683" data-start="382"><strong>Key Details: </strong></p><ul><li><strong>Job Title</strong>: Key Account Director </li><li><strong>Salary</strong>: £110k - £125k, DOE, + 10% bonus + car </li><li><strong>Location</strong>: Weybridge</li><li><strong>Working pattern</strong>: Full-time, 4 days onsite, 1 day remote </li></ul><p><strong>Responsibilities: </strong></p><ul><li data-end="1012" data-start="924">Leading the overall strategic direction and operational performance of a major account.</li><li data-end="1096" data-start="1013">Managing senior client relationships and ensuring excellent customer satisfaction.</li><li data-start="1097" data-end="1158">Driving service delivery across hard and soft FM operations.</li><li data-end="1241" data-start="1159">Taking ownership of budget management, profitability, and commercial performance.</li><li data-start="1242" data-end="1310">Leading technical compliance and health & safety across the estate.</li><li data-end="1376" data-start="1311">Overseeing major infrastructure and project delivery programmes.</li><li data-start="1377" data-end="1464">Developing and implementing operational procedures for complex technical environments.</li><li data-start="1465" data-end="1553">Managing subcontractors, suppliers, and procurement relationships to ensure best value.</li><li data-start="1554" data-end="1625">Building, developing, and mentoring high-performing operational teams.</li><li data-end="1701" data-start="1626">Ensuring KPI delivery, continuous improvement, and operational resilience.</li></ul><p><strong>Requirements: </strong></p><p> </p><ul><li data-end="1820" data-start="1731">Proven senior leadership experience within Facilities Management or integrated services.</li><li data-start="1821" data-end="1870">Strong commercial and P&L management experience.</li><li data-end="1932" data-start="1871">Experience managing large, complex, multi-service contracts.</li><li data-start="1933" data-end="1998">Excellent stakeholder management and client relationship skills.</li><li data-start="1999" data-end="2083">Strong understanding of technical compliance, operational risk, and HSEQ standards.</li><li data-start="2084" data-end="2170">Experience within critical, technical, or regulated environments is highly desirable.</li><li data-start="2171" data-end="2244">A strategic thinker with a collaborative and solutions-focused approach.</li><li data-end="2327" data-start="2245">Strong people leadership skills with experience developing high-performing teams.</li></ul><p> </p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/RW1pbHkuTGV3aXMuNzcyNTQuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
- 2026-05-29T16:12:33Z
AI Consultant
- London, London
- remote
- Contract
-
- GBP / Yearly
- <p>Robert Half Technology are assisting UK's market leading real estate organisation to recruit an AI Consultant to join a fast-paced organisation delivering a broad portfolio of AI initiatives across the business. This is a hands-on role suited to someone who can design, build and deploy AI solutions end-to-end, while also engaging confidently with stakeholders to understand business needs and translate them into practical outcomes.</p><p>The successful candidate will thrive in an evolving environment, enjoy working across multiple work streams, and be comfortable operating with a high degree of autonomy and collaboration.</p><p class="isSelectedEnd"> </p><p><strong>Role</strong></p><ul><li>The AI Consultant will design, develop and deliver AI solutions using the Microsoft technology stack.</li><li>Lead AI initiatives from discovery and proof of concept through to production deployment.</li><li>Work closely with business stakeholders to understand requirements, define use cases and communicate technical concepts to non-technical audiences.</li><li>Build and implement AI agents within Azure to automate business processes and improve operational efficiency.</li><li>Deliver document intelligence solutions using Azure AI services, including document management and information extraction capabilities.</li><li>Develop and optimise internal call agent solutions to ensure interactions are aligned with intended objectives and outcomes.</li><li>Support end-to-end automation initiatives, including lease-to-lease process automation.</li><li>Collaborate with engineering teams to integrate AI capabilities into existing platforms and workflows.</li><li>Contribute to the ongoing evolution of the organisation's AI roadmap and identify opportunities for future innovation.</li><li>Champion usability and user experience considerations when designing AI-enabled solutions.</li><li>Operate effectively within a dynamic environment where priorities may evolve as initiatives develop.</li></ul><p><strong>Profile</strong></p><ul data-spread="false"><li>The AI Consultant will have proven experience delivering AI solutions within enterprise environments.</li><li>Strong background in software engineering, with the ability to work hands-on throughout the development lifecycle.</li><li>Experience building and deploying AI agents into production environments.</li><li>Extensive experience working with Microsoft technologies, including: <ul data-spread="false"><li>Azure AI Services</li><li>Azure AI Foundry</li><li>Microsoft Copilot technologies</li><li>Azure Document Intelligence</li><li>Azure-based agent frameworks and orchestration capabilities</li></ul></li><li>Experience delivering document management and intelligent automation solutions.</li><li>Ability to translate business requirements into technical solutions and vice versa.</li><li>Strong stakeholder management and communication skills.</li><li>Comfortable working in fast-moving, sometimes ambiguous environments.</li><li>Collaborative mindset with a team-first approach.</li></ul><p><strong>Desirable Skills </strong></p><ul data-spread="false"><li>Experience using Cursor as part of the engineering and development workflow.</li><li>Exposure to Claude as a development productivity tool.</li><li>Understanding of usability, UX and human-centred design principles within AI solutions.</li><li>Experience across multiple programming languages and back-end technologies; no specific language background is required, provided you possess a strong software engineering foundation.</li><li>Previous experience delivering internal AI solutions that support customer-facing teams.</li></ul><p><strong>Company</strong></p><ul><li>UK's market leading legal organisation with offices in London </li><li>Hybrid working </li></ul><p><strong>Salary & Benefits</strong></p><p>The salary range/rates of pay is dependent upon your experience, qualifications or training.</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/S2F6aW0uSGFzc2FuLjA4NzcxLjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
- 2026-06-18T11:00:30Z
Accounts Receivable Clerk
- City of London, London
- remote
- Contract
-
18 - 20 GBP / Hourly
- <p>Robert Half Finance & Accounting are partnering with a leading Financial Investment Company in London to recruit an immediate, temporary Accounts Receivable Clerk for 2-3 months.</p><p><strong>This role is fully remote</strong></p><p><strong>Role:</strong></p><p>Our client is looking for an immediate, temporary, Accounts Receivable Clerk to assist them for 2-3 months. You be will be responsible for following duties:</p><ul><li data-end="232" data-start="139" data-section-id="11hnkdd">Manage end-to-end cash collection activities to ensure timely receipt of customer payments.</li><li data-section-id="1vw134r" data-start="233" data-end="301">Monitor aged debt reports and identify expected customer payments.</li><li data-section-id="iw4nhq" data-start="302" data-end="397">Proactively follow up on overdue invoices via phone, email, and other communication channels.</li><li data-section-id="xpzsus" data-start="398" data-end="475">Contact customers to secure payment commitments and resolve payment delays.</li><li data-section-id="3nzs3s" data-start="476" data-end="580">Maintain accurate records of collection activities, customer communications, and payment arrangements.</li><li data-end="672" data-start="581" data-section-id="qbhz0k">Escalate high-risk or overdue accounts where necessary and recommend appropriate actions.</li><li data-end="766" data-start="673" data-section-id="5gor1g">Liaise with account owners and internal stakeholders to support cash collection objectives.</li><li data-start="767" data-section-id="1gg9neb" data-end="835">Drive progression of accrued income to invoicing and cash receipt.</li><li data-end="905" data-start="836" data-section-id="18fsduz">Perform bank account reconciliations and investigate discrepancies.</li><li data-end="963" data-section-id="1au6gma" data-start="906">Process and reconcile supplier invoices where required.</li><li data-section-id="n54ht6" data-start="964" data-end="1061">Review and allocate appropriate General Ledger (G/L) codes for events and related transactions.</li><li data-start="1062" data-section-id="1rpvsq9" data-end="1104">Process and reconcile employee expenses.</li><li data-end="1172" data-section-id="lzfdvd" data-start="1105">Support ticket registration and related administrative processes.</li><li data-section-id="1e4tlo9" data-start="1173" data-end="1259">Provide regular updates on collection performance, aged debt, and priority accounts.</li><li data-section-id="1w72wg3" data-start="1260" data-end="1325">Assist with month-end reconciliations and reporting activities.</li></ul><p><strong>Profile:</strong></p><p>The successful temporary Accounts Receivable Clerk will have 3+ years experience.</p><p>You must be immediate or 1 weeks notice to be considered for this role.</p><p><strong>Client:</strong></p><p>Our client are a leading Financial Investment Company based in London. You will have the opportunity to work in a fast paced, dynamic environment. </p><p><strong>Salary & Benefits:</strong></p><p>This interim Accounts Receivable Role will be paying circa £18-£20 per hour, dependant on experience.</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/SGFycnkuU3RvcmV5LjM2MjI1LjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
- 2026-06-15T16:05:58Z
Head of Finance
- City of London, London
- remote
- Permanent
-
100000 - 105000 GBP / Yearly
- <p><strong>Head of Finance | Property Managed Services | Central London (Hybrid Working) | £100,000 - £105,000 | Permanent Role</strong></p><p> </p><p>Robert Half are working with a Leading Multinational in the Property and Workplace Services Space, known for delivering integrated solutions across a global client base. Following an internal promotion, the business is now looking to hire a Head of Finance to oversee a portfolio of 20 clients, working closely with operational teams to drive financial performance and commercial insight.</p><p> </p><p>This is a high-impact leadership role for a commercially driven finance professional who thrives in a matrix environment, enjoys operating at pace, and is confident influencing senior operational and executive stakeholders. You will play a critical role in driving performance, strengthening financial governance, and supporting strategic decision-making across a large, revenue-generating portfolio.</p><p> </p><p> </p><p>📊 <strong>About the Position</strong></p><p> </p><p>Reporting to the Sector Finance Director, you will:</p><p> </p><ul><li>Provide financial leadership across multiple business units, ensuring delivery of growth, margin improvement, and operational performance across a complex client portfolio.<br /> * Act as a key finance business partner to Executive Directors and senior operational leadership teams, influencing commercial decisions and strategic direction.<br /> * Review and challenge monthly P&L, balance sheet, forecasts, and management reporting, ensuring accuracy, consistency, and actionable insight.<br /> * Lead monthly business and contract performance reviews, with a strong focus on underperforming contracts, risk identification, and value creation opportunities.<br /> * Support divisional budgeting, forecasting, and long-range planning cycles, ensuring robust assumptions and commercial alignment.<br /> * Oversee financial governance, ensuring balance sheet integrity, compliance with internal controls, and adherence to relevant accounting standards and frameworks.<br /> * Support new business wins from a financial perspective, providing oversight from tender stage through mobilisation and transition.<br /> * Drive continuous improvement across reporting processes, systems usage, and financial controls, reducing inefficiencies and enhancing data quality.<br /> * Provide high-quality financial analysis, modelling, and insight to support commercial decision-making and performance improvement.</li></ul><p> </p><p> </p><p>📋 <strong>What we're looking for</strong></p><p> </p><p> </p><ul><li>Fully qualified accountant (ACA, ACCA, or CIMA) with significant post-qualification experience in a senior finance business partnering role.<br /> * <strong>Strong experience working in a contracts-led, service-based environment is essential</strong>, ideally within industries such as Facilities Management, Property Services, Defence, Security, Cleaning, Catering, Infrastructure Services, or similar multi-site operational businesses.<br /> * Demonstrable background in business partnering within complex, operational organisations where performance is driven by contract delivery and margin management.<br /> * Proven experience influencing senior operational stakeholders and working effectively within a matrix structure.<br /> * Strong technical grounding in management accounting, financial reporting, and performance management, with the ability to operate at both detail and strategic level.<br /> * Experience reviewing, challenging, and improving financial performance across large, multi-contract portfolios, including P&L, forecasting, and budgeting.<br /> * Strong understanding of financial governance, controls, and ideally experience working within structured compliance environments.<br /> * Excellent communication and influencing skills, with the ability to translate financial data into clear commercial insight and actionable recommendations.<br /> * A proactive, hands-on leader who drives accountability, improves performance, and builds strong cross-functional relationships across operational teams.</li></ul><p> </p><p> </p><p>🤝 <strong>Here's what's waiting for you</strong></p><p> </p><ul><li>£100,000 - £105,000 base salary plus bonus<br /> * Hybrid working model - 3 days per week in the Central London office<br /> * Private healthcare and enhanced benefits package<br /> * 25 days holiday plus bank holidays<br /> * Senior exposure to divisional and executive leadership teams<br /> * Strong career progression within a large, growing UK finance structure<br /> * Opportunity to shape financial performance across a significant client portfolio<br /> * High visibility role with direct commercial impact across multiple business units</li></ul><p> </p><p> </p><p>💼 <strong>Why this role could be your next move</strong></p><p> </p><p>This is a rare opportunity to step into a senior client-facing finance leadership role with genuine breadth and influence. You will operate close to divisional leadership, shaping financial strategy while ensuring strong delivery across a complex, multi-contract portfolio.</p><p> </p><p>The organisation continues to experience strong growth and regular new contract wins, creating ongoing opportunities for senior finance professionals who can combine commercial thinking with strong technical and governance capability. With a proven track record of internal progression, this role offers both immediate impact and longer-term progression into divisional or country-level leadership positions.</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/T2xpdmVyLldvbmcuNTk2MjYuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
- 2026-05-06T11:30:53Z
Business Partner Analyst
- Wokingham, Berkshire
- remote
- Permanent
-
40000 - 50000 GBP / Yearly
- <p>Robert Half Accountancy and Finance are partnering with a global, high-growth Med-tech organisation to recruit a Finance Business Partner.</p><p> </p><p>You will be joining a high-performing commercial finance team. This is an excellent opportunity for a commercially minded finance professional who thrives on turning data into insight and influencing strategic decision-making in a dynamic, customer-focused environment.</p><p><strong> </strong></p><p>In this role, you will act as a trusted finance partner to commercial teams, working closely with senior stakeholders to understand performance drivers, challenge assumptions, and support profitable growth.</p><p> </p><p>You will play a key role in shaping financial planning, forecasting, and reporting, while identifying opportunities to improve revenue, margin, and operational efficiency.</p><p> </p><p>This position offers significant exposure to senior leadership, cross-functional collaboration, and complex commercial decision-making - ideal for someone looking to step up in a business partnering career within a high-growth, data-driven environment.</p><p> </p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li>Own and deliver end-to-end financial planning and reporting, including monthly reporting, forecasting, budgeting, and ad hoc analysis</li><li>Partner with commercial teams to understand performance trends, pipeline dynamics, and market drivers</li><li>Build and refine bottom-up forecasts and budgets using detailed financial and operational data</li><li>Deliver high-quality financial insight to support decision-making, revenue growth, and profitability improvement</li><li>Develop and maintain dashboards, reporting tools, and performance tracking to ensure accurate and timely insights</li><li>Support sales and commercial teams with analysis to drive revenue performance and target achievement</li><li>Contribute to annual planning cycles, including sales target setting and quota analysis</li><li>Support customer segmentation and territory optimisation initiatives through data-driven insight</li><li>Identify opportunities to improve financial processes, data quality, and reporting efficiency</li><li>Contribute to cross-functional projects that enhance commercial performance and operational effectiveness</li></ul><p> </p><p> </p><p><strong>About You</strong></p><ul><li>Degree-qualified in Finance, Accounting, Business, Economics, or a related field</li><li>Studying towards or qualified in ACCA, CIMA, or AAT (or equivalent)</li><li>Experience in a Finance Analyst, FP&A, or Commercial Finance role within a complex organisation</li><li>Strong analytical skills with the ability to interpret large datasets and translate findings into clear, actionable insight</li><li>Confident communicator, able to influence and challenge stakeholders at various levels</li><li>Advanced Excel skills; experience with Power BI or similar BI tools highly desirable</li><li>Commercially minded with a strong interest in business performance, growth, and profitability</li></ul><p> </p><p> </p><p><strong>What's on Offer</strong></p><ul><li>High visibility role within a commercially focused finance team</li><li>Strong exposure to senior stakeholders and strategic decision-making</li><li>Opportunity to shape forecasting, reporting, and commercial insight frameworks</li><li>Career development within a global organisation and structured finance environment</li><li>Hybrid working and a collaborative, supportive culture</li></ul><p> </p><p>Please click to apply for this role today! </p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/SmFtZXMuQWRleS42ODEwOC4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
- 2026-06-12T11:55:31Z
Purchase Ledger Clerk
- London, London
- remote
- Contract
-
15 - 17 GBP / Hourly
- <p>Robert Half Finance & Accounting are partnering with a leading Financial Services Business in London to recruit an immediate, Interim Purchase Ledger Clerk for 3 months.</p><p><strong>Role:</strong></p><p>Our client is looking for an immediate interim Purchase Ledger Clerk to assist them for 3 months. You will be responsible for following duties:</p><ul><li>Managed 10 bank accounts with strong attention to detail and accuracy</li><li>Processed 5-10 payments daily while ensuring compliance with internal procedures</li><li>Oversaw and managed client funds responsibly and confidentially</li><li>Monitored payment limits and ensured transactions remained within authorised thresholds</li><li>Obtained and verified payment approvals for individual client transactions</li><li>Conducted supplier checks and due diligence to ensure accuracy and legitimacy</li><li>Prepared and completed payment runs in a timely and efficient manner</li></ul><p><strong>Profile:</strong></p><p>The successful interim Purchase Ledger Clerk will have a minimum of sole payroll experience</p><p>You must be immediate or 1 weeks notice to be considered for this role.</p><p><strong>Client:</strong></p><p>Our client are a Financial Services Business based in London. You will have the opportunity to work in a fast paced, dynamic environment. </p><p><strong>Salary & Benefits:</strong></p><p>This role is paying between £15/h-£17p/h, dependant on experience.</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/SGFycnkuU3RvcmV5LjI5MTQ5LjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
- 2026-05-28T16:56:42Z
Credit Controller
- City of London, London
- remote
- Contract
-
19 - 21 GBP / Hourly
- <p>Robert Half Finance & Accounting are partnering with a leading Real Estate business in London to recruit an immediate, Interim Credit Control Clerk for 4 months.</p><p><strong>This Role is 5 days per week in the office</strong></p><p><strong>Role:</strong></p><p>Our client is looking for an immediate interim Credit Control Clerk to assist them for 4 months. You will be responsible for following duties:</p><ul><li data-start="201" data-end="346" data-section-id="1c3mh2g">Manage a high-volume Accounts Receivable portfolio of approximately 500-700 customer accounts with a ledger value of around £2 million.</li><li data-start="347" data-end="469" data-section-id="1h068h">Take ownership of cash collection activities, focusing on aged debt recovery, including accounts aged 150+ days.</li><li data-section-id="pcgf6m" data-start="470" data-end="603">Proactively contact customers via phone, email, and other communication channels to secure payment and reduce outstanding balances.</li><li data-section-id="e9ys02" data-end="693" data-start="604">Manage collections for key customer accounts</li><li data-end="798" data-start="694" data-section-id="1mfslbs">Monitor AR ageing reports and drive collection strategies to improve debtor performance and cash flow.</li><li data-start="799" data-end="888" data-section-id="pvetrj">Conduct account reconciliations and resolve discrepancies impacting payment collection.</li><li data-start="889" data-end="1006" data-section-id="5awiis">Investigate and analyse potential bad debt exposures, identifying root causes and recommending appropriate actions.</li><li data-end="1155" data-start="1007" data-section-id="1pahvzk">Identify and resolve customer disputes, billing issues, and payment delays through collaboration with customers, Sales, and internal stakeholders.</li><li data-section-id="1qgwtgi" data-end="1246" data-start="1156">Escalate overdue and high-risk accounts to management and Sales teams where appropriate.</li><li data-start="1247" data-end="1357" data-section-id="1o0drda">Lead discussions with account owners and Sales teams regarding overdue balances and collection action plans.</li><li data-start="1358" data-end="1463" data-section-id="ib4mr">Produce regular reporting on aged debt, collection performance, cash forecasts, and high-risk accounts.</li><li data-section-id="irq2pz" data-start="1464" data-end="1539">Support month-end activities, including reconciliations and AR reporting.</li><li data-start="1540" data-end="1643" data-section-id="1oh2dcl">Maintain accurate records of customer communications, payment commitments, and collection activities.</li><li data-section-id="9w7752" data-end="1739" data-start="1644">Balance daily collection activities with ad hoc projects and process improvement initiatives.</li></ul><p><strong>Profile:</strong></p><p>The successful interim Credit Control Clerk will have a minimum of 3+ years experience</p><p>You must be immediate or 1 weeks notice to be considered for this role.</p><p><strong>Client:</strong></p><p>Our client are a Credit Control Clerk based in London. You will have the opportunity to work in a fast paced, dynamic environment.</p><p><strong>Salary & Benefits:</strong></p><p>This role is paying between £19-£21p/h</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/SGFycnkuU3RvcmV5LjI3OTE1LjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
- 2026-07-01T07:30:46Z
Xero Consultant
- London, London
- remote
- Contract
-
- GBP / Yearly
- <p>Robert Half Technology are assisting UK's market leading legal organisation to recruit a Xero Consultant on a 3-6 month contract basis - Hybrid working - London based </p><p><strong>Role</strong></p><ul><li data-section-id="1cur1a" data-end="2660" data-start="2536">The Xero Consultant will lead clients through the full implementation and migration to Xero, ensuring a smooth and structured onboarding experience</li><li data-start="2661" data-section-id="1c2rqqe" data-end="2767">Provide ongoing guidance to clients on Xero best practices, workflows, and effective use of the platform</li><li data-section-id="1dtsml9" data-end="2864" data-start="2768">Design and deliver Xero training for internal teams (Customer Success, Onboarding, Operations)</li><li data-start="2865" data-section-id="uuvwy" data-end="2967">Act as the escalation point for complex Xero-related queries from Customer Success and Support teams</li><li data-start="2968" data-section-id="15ngbm4" data-end="3061">Troubleshoot and resolve advanced issues related to Xero usage, integrations, and workflows</li><li data-end="3152" data-section-id="6f75eu" data-start="3062">Identify recurring issues and proactively improve processes, training, and documentation</li><li data-start="3153" data-end="3232" data-section-id="81wuzv">Create scalable resources (guides, videos, FAQs) to reduce repetitive queries</li><li data-end="3335" data-section-id="bda0c7" data-start="3233">Collaborate with Customer Success and Operations to improve overall client experience and efficiency</li></ul><p><strong>Profile</strong></p><ul><li data-end="3604" data-section-id="1ru21vh" data-start="3364">The Xero Consultant will have previously lead implementations, migrations, and client training</li><li data-start="3605" data-end="3678" data-section-id="cwiun0">Xero certification or equivalent deep practical experience is essential</li><li data-start="3679" data-section-id="15g2mvs" data-end="3762">Strong track record of implementing and migrating Xero for small business clients</li><li data-start="3763" data-end="3840" data-section-id="5rsgw2">Experience supporting clients through Xero setup and migration from scratch</li><li data-section-id="140jev2" data-end="3906" data-start="3841">Ability to troubleshoot and resolve complex Xero-related issues</li><li data-start="3907" data-end="3994" data-section-id="w2an6d">Experience designing and delivering Xero training for internal or client-facing teams</li><li data-end="4069" data-section-id="hvb2uc" data-start="3995">Clear and structured communicator, able to explain complex topics simply</li><li data-section-id="19hpnre" data-end="4159" data-start="4070">Proactive mindset: able to identify recurring problems and implement scalable solutions</li></ul><p><strong>Company</strong></p><ul><li>UK's market leading legal organisation with offices in London</li><li>Hybrid working </li></ul><p><strong>Salary & Benefits</strong></p><p>The salary range/rates of pay is dependent upon your experience, qualifications or training.</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/S2F6aW0uSGFzc2FuLjA0NDM2LjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
- 2026-06-02T08:24:14Z
Incident Management Analyst
- London, London
- remote
- Contract
-
- GBP / Yearly
- <p>Robert Half Technology are assisting a leading financial services (fintech) organisation to recruit several Incident Management Analyst 's on a 6-12 month contract basis - fully remote (UK based)</p><p>The Incident Management Analyst will ensure medium- and low-severity incidents affecting our fintech platform are promptly and accurately assessed for scale and scope of impacts. You will also ensure affected customers are notified as early as possible about real or potential impacts, engineering leaders are engaged immediately, and incidents are escalated rapidly when warranted, all following a concise playbook</p><p><strong>Role</strong></p><ul><li>The Incident Management Analyst will respond to all low- and medium-severity incidents:</li></ul><ol><li>During a typical eight-hour shift, engineers may open two to ten low- or medium-severity incidents in Jira, Slack and PagerDuty. Your phone and/or laptop will alert you immediately to engage via Google Meet, Slack and Jira.</li></ol><ul><li>Follow the response playbook which provides specific steps for all of the following duties.</li><li>Ensure facts are being captured about the incident and response. Today we use Google Gemini to do this - it just has to be activated.</li><li>Ensure the engineering leaders join the response "bridge" meeting. They are reachable via PagerDuty, with escalation schedules there too.</li><li>Ensure engineers provide prompt and accurate assessments of the impacts and risks to customers and the organisations obligations.</li></ul><ol><li>As the engineers troubleshoot the problems and learn new facts, you'll ensure the engineers confirm or update their impact and risk assessment.</li></ol><ul><li>Ensure immediate communication to real or potentially-impacted customers.</li></ul><ol><li>The playbook provides steps to ensure the product support team immediately notifies impacted customers.</li></ol><ul><li>Escalate when appropriate.</li></ul><ol><li>Any delays or changes to the assessment must be rapidly reflected in the incident records and may trigger escalation to the higher-severity incident management team.</li></ol><ul><li>Between incidents, additional tasks may include:</li></ul><ol><li>Verify completeness criteria are met for prior incident records marked ready for review, and close where appropriate.</li><li>Request action on prior incident records that may be late or neglected.</li></ol><ul><li>At the end of each shift, you'll post to Slack a brief summary of the incidents that arose during your shift.</li></ul><p><strong>Profile</strong></p><ul><li>The Incident Management Analyst will have proven experience in incident management within a technology or fintech environment.</li><li>Strong discipline to rigorously follow precise instructions.</li><li>Strong communication and interpersonal skills, with the ability to convey technical information to both technical and non-technical audiences.</li><li>Excellent problem-solving and critical-thinking abilities.</li><li>Familiarity with incident management tools (PagerDuty, JIRA, Slack) and methodologies.</li><li>Ability to work effectively in a fast-paced, cross-functional team environment.</li><li>Strong organisational skills with attention to detail.</li><li>Experience in fintech is preferred</li><li>Bachelor's degree or equivalent experience</li></ul><p><strong>Company</strong></p><ul><li>UK leading financial services (fintech) organisation with offices in London</li><li>6-12 month contract</li><li>Fully remote - UK based </li></ul><p><strong>Salary & Benefits</strong></p><p>The salary range/rates of pay is dependent upon your experience, qualifications or training.</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/S2F6aW0uSGFzc2FuLjcwNzQ3LjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
- 2026-05-26T16:11:40Z
Finance Assistant
- Bagshot, Surrey
- remote
- Permanent
-
27000 - 28000 GBP / Yearly
- <h1>Finance Assistant</h1><h2>The Opportunity</h2><p class="isSelectedEnd">An established and highly respected organisation is seeking a Finance Assistant to join its growing finance team. Reporting directly to the Finance Manager, this role offers an excellent opportunity for someone with early finance experience who is looking to develop their skills within a supportive and collaborative environment.</p><p class="isSelectedEnd">The successful candidate will play a key role in supporting the accounts receivable and accounts payable functions while assisting with month-end processes, reconciliations, reporting, and ongoing process improvements.</p><p class="isSelectedEnd">This is primarily an office-based role, with some hybrid working available following successful completion of the training and probation period.</p><h2>Key Responsibilities</h2><h3>Accounts Receivable</h3><ul data-spread="false"><li>Create and distribute monthly sales invoices.</li><li>Reconcile customer accounts and allocate incoming payments.</li><li>Chase outstanding debts and support debt collection activities.</li><li>Investigate and resolve unallocated and misallocated payments.</li><li>Provide copy invoices, statements, and supporting documentation to customers.</li><li>Work closely with internal departments to resolve aged debt issues.</li></ul><h3>Accounts Payable</h3><ul data-spread="false"><li>Process supplier invoices accurately and efficiently.</li><li>Manage supplier payment runs in accordance with agreed payment terms.</li><li>Match payments against outstanding invoices.</li><li>Handle supplier queries and resolve invoice discrepancies.</li><li>Regularly review aged creditor reports.</li></ul><h3>Finance Administration & Reporting</h3><ul data-spread="false"><li>Process and reconcile employee expenses.</li><li>Assist with balance sheet reconciliations.</li><li>Support month-end close activities and reporting deadlines.</li><li>Prepare ad hoc reports and analysis as required.</li><li>Provide information and support during year-end audits.</li><li>Contribute to continuous improvement initiatives across the finance function.</li></ul><h2>Candidate Requirements</h2><p class="isSelectedEnd">The ideal candidate will possess:</p><ul data-spread="false"><li>1-3 years' experience within a finance, accounts, or bookkeeping role.</li><li>Strong attention to detail and a high level of accuracy.</li><li>A proactive and positive approach to problem-solving.</li><li>Good understanding of accounts payable and accounts receivable processes.</li><li>Strong Microsoft Excel skills.</li><li>Knowledge of VAT recovery processes.</li><li>The ability to work effectively as part of a team and independently when required.</li></ul><h3>Desirable</h3><ul data-spread="false"><li>AAT qualification or currently studying towards AAT.</li></ul><h2>Benefits</h2><ul data-spread="false"><li>20 days annual leave plus bank holidays.</li><li>Additional day off for your birthday.</li><li>Additional annual leave awarded for long service.</li><li>Hybrid working (subject to successful completion of probation).</li><li>Pension scheme.</li><li>Performance-related bonus of up to 10%.</li><li>Employee recognition and reward programme.</li><li>Employee Assistance Programme.</li><li>Private medical insurance.</li><li>Life assurance cover.</li><li>Wellbeing support services.</li></ul><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/Q2hhcmxlcy5QZW5tYW4uMzA5MDIuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
- 2026-06-24T09:45:01Z
Credit Analyst
- Basingstoke, Hampshire
- remote
- Permanent
-
35000 - 45000 GBP / Yearly
- <p data-end="279" data-start="63">Robert Half is partnering with a well-established and growing specialist lender to recruit a Credit Analyst for an immediate requirement in Basingstoke.</p><p data-end="738" data-start="281">This is a fantastic opportunity to join a highly collaborative financial services business that has built a strong reputation within the lending market through its entrepreneurial approach, customer focus and agile decision-making. Unlike larger institutions, the business offers genuine visibility, exposure to senior leadership and the opportunity to directly influence how credit risk and portfolio oversight evolve as the organisation continues to grow.</p><p data-start="740" data-end="1088">The company has continued to invest heavily in its governance, technology and risk infrastructure, making this an exciting time to join the business as it strengthens its first-line credit oversight capability. You'll be joining a team where ideas are encouraged, improvements are welcomed and your analysis will genuinely shape business decisions.</p><h3 data-start="1090" data-end="1102" data-section-id="ixx92j">The Role</h3><p data-end="1346" data-start="1103">Working closely with the Head of Credit Governance, you will support the monitoring and analysis of the lending portfolio, helping ensure the business operates within its credit risk appetite while identifying emerging risks and opportunities.</p><p data-end="1377" data-start="1348">Key responsibilities include:</p><ul data-end="2004" data-start="1379"><li data-start="1379" data-end="1449" data-section-id="zhzei1">Producing and enhancing portfolio monitoring and credit MI reporting</li><li data-start="1450" data-section-id="ju9r9i" data-end="1526">Analysing trends across arrears, defaults, roll rates and loss forecasting</li><li data-end="1595" data-section-id="1u2u4ww" data-start="1527">Conducting segmentation analysis by sector, product and introducer</li><li data-section-id="knns0z" data-end="1662" data-start="1596">Supporting the development of early warning indicator frameworks</li><li data-section-id="1i8qukx" data-end="1737" data-start="1663">Contributing to credit policy reviews and portfolio risk recommendations</li><li data-end="1800" data-section-id="19gz1rj" data-start="1738">Building and developing Power BI dashboards for stakeholders</li><li data-section-id="1pudqdp" data-end="1868" data-start="1801">Monitoring customer covenant compliance and financial performance</li><li data-end="1937" data-section-id="12mkdmt" data-start="1869">Preparing detailed credit assessments and financial ratio analysis</li><li data-start="1938" data-end="2004" data-section-id="lznezb">Presenting insights to senior stakeholders and governance forums</li></ul><h3 data-start="2006" data-end="2019" data-section-id="hodw2w">About You</h3><p data-start="2020" data-end="2167">The successful candidate will ideally have experience within a credit analysis, portfolio analytics or risk-focused role within financial services.</p><p data-end="2183" data-start="2169">You will have:</p><ul data-end="2546" data-start="2185"><li data-section-id="oangf" data-end="2262" data-start="2185">Experience working within a credit or analytical role in financial services</li><li data-start="2263" data-end="2309" data-section-id="hgajh6">Strong analytical and problem-solving skills</li><li data-start="2310" data-end="2373" data-section-id="1m8eps9">Excellent attention to detail and confidence challenging data</li><li data-section-id="2k77pp" data-end="2430" data-start="2374">Strong interpersonal and stakeholder management skills</li><li data-start="2431" data-end="2488" data-section-id="12kdfml">Experience using Power BI and strong Excel capabilities</li><li data-section-id="1v56s91" data-end="2546" data-start="2489">Ability to work effectively in a fast-paced environment</li></ul><p data-end="2558" data-start="2548">Desirable:</p><ul data-start="2560" data-end="2718"><li data-section-id="9dg3s3" data-end="2598" data-start="2560">Exposure to banking or asset finance</li><li data-start="2599" data-end="2672" data-section-id="gl7t2z">Experience assessing customer creditworthiness and financial statements</li><li data-end="2718" data-section-id="1nmth8v" data-start="2673">Finance or accounting-related qualification</li></ul><h3 data-section-id="1ioyqob" data-end="2734" data-start="2720">Why Apply?</h3><ul data-start="2735" data-end="3108"><li data-start="2735" data-end="2805" data-section-id="1dlr232">Opportunity to join a growing specialist lender with ambitious plans</li><li data-end="2878" data-section-id="qwve9c" data-start="2806">Broad exposure across credit risk, governance and portfolio management</li><li data-end="2941" data-section-id="1pko2pd" data-start="2879">High visibility role with direct access to senior leadership</li><li data-section-id="thyt7f" data-end="3003" data-start="2942">Collaborative culture where your ideas and input are valued</li><li data-start="3004" data-end="3060" data-section-id="1g4ls88">Genuine opportunity to influence and improve processes</li><li data-start="3061" data-section-id="safoz7" data-end="3108">Strong long-term career development potential</li><li data-end="3108" data-section-id="safoz7" data-start="3061">Competitive salary up to £45,000 plus discretionary bonus</li></ul><p data-is-last-node="" data-start="3110" data-is-only-node="" data-end="3250">For more information or a confidential discussion, please apply today!</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/cnlhbi50dWNrZXIuMDQxMDQuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
- 2026-05-15T14:00:10Z
Auditor and Accounts Manager
- West End, London
- remote
- Permanent
-
70000 - 85000 GBP / Yearly
- <h3 data-path-to-node="1"><strong data-path-to-node="1" data-index-in-node="0">The Company</strong></h3><p data-path-to-node="2">My client are a high-quality, long-standing 2-Partner accountancy practice based in Paddington. While they maintain the close-knit, supportive culture of a smaller firm, their client portfolio is exceptional and rivals that of much larger practices. They manage over 45 statutory audits across an extremely varied and high-profile client base, including regulated investment managers, prominent restaurants, travel companies, and medical/legal professionals.</p><p data-path-to-node="3">What truly sets my client apart is their business model: they are a fully Employee-Owned Trust. After one year of service, every member of staff becomes a co-owner of the practice, giving you a genuine stake in the business you help build.</p><p data-path-to-node="3"> </p><h3 data-path-to-node="4"><strong data-index-in-node="0" data-path-to-node="4">The Role</strong></h3><p data-path-to-node="5">My client are looking for a hands-on Audit & Accounts Senior to manage a varied portfolio of clients, taking sole charge of several accounts with direct client contact. The position split sits at roughly 70% Audit and 30% Accounts, reporting directly to a Manager or Associate Director.</p><p data-path-to-node="6">Key responsibilities include:</p><ul data-path-to-node="7"><li><p data-path-to-node="7,0,0">Carrying out audit work from initial planning through to completion (primarily on-site at client premises).</p></li><li><p data-path-to-node="7,1,0">Preparing non-audit accounts from clients' computerized records.</p></li><li><p data-path-to-node="7,2,0">Handling corporate and personal tax compliance (my client will provide full training to upskill you in this area if required).</p></li><li><p data-path-to-node="7,3,0">Utilizing IRIS software for accounts/tax returns and MyWorkPapers for paperless file management.</p></li></ul><p data-path-to-node="8">Please note: This role is based in their Paddington office 5 days a week to support their collaborative team culture, with occasional flexibility available after your initial probationary period.</p><p data-path-to-node="8"> </p><h3 data-path-to-node="9"><strong data-index-in-node="0" data-path-to-node="9">The Profile</strong></h3><p data-path-to-node="10">My client are looking for an individual who thrives in a close-knit team and genuinely enjoys being close to the files and the data.</p><p data-path-to-node="11">The ideal candidate will have:</p><ul data-path-to-node="12"><li><p data-path-to-node="12,0,0">A minimum of 4 years' experience working within a high-quality UK accountancy practice.</p></li><li><p data-path-to-node="12,1,0">A strong background coming from a small-to-medium-sized firm environment.</p></li><li><p data-path-to-node="12,2,0">Ideally be ACA/ACCA qualified (or equivalent).</p></li><li><p data-path-to-node="12,3,0">A hands-on mindset-someone who is excited to actually do the work and prepare files, rather than just reviewing the work of others.</p></li><li><p data-path-to-node="12,4,0">Prior experience with IRIS software and HAT Group methodology/MyWorkPapers is highly beneficial, though not essential.</p></li></ul><p> </p><h3 data-path-to-node="13"><strong data-path-to-node="13" data-index-in-node="0">Salary & Benefits</strong></h3><ul data-path-to-node="14"><li><p data-path-to-node="14,0,0"><strong data-path-to-node="14,0,0" data-index-in-node="0">Salary:</strong> Competitive and fully dependent on experience (market rate).</p></li><li><p data-path-to-node="14,1,0"><strong data-index-in-node="0" data-path-to-node="14,1,0">Ownership:</strong> Automatic entry into the Employee Ownership Trust after 12 months.</p></li><li><p data-path-to-node="14,2,0"><strong data-index-in-node="0" data-path-to-node="14,2,0">Training:</strong> Full corporate and personal tax compliance training.</p></li><li><p data-path-to-node="14,3,0"><strong data-path-to-node="14,3,0" data-index-in-node="0">Culture:</strong> A supportive environment with a great benefits package and occasional flexibility post-probation.</p></li></ul><p> </p><p data-path-to-node="15"><strong data-path-to-node="15" data-index-in-node="0">My client are moving very quickly, and in-person interviews are being conducted early next week. Please apply today with your CV for immediate consideration.</strong></p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/SmVybWFpbmUuTHluY2guNTUyOTAuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
- 2026-06-04T10:57:08Z