<p data-start="211" data-end="259">Robert Half have been engaged on an exclusive basis to support our client with the hiring of a <strong>Head of Technology</strong> in a newly created position for the organisation. This is a permanent post. </p><p data-start="211" data-end="259"> </p><p data-end="752" data-start="394">We are seeking an experienced and visionary <strong data-start="438" data-end="486">Head of Technology </strong>to lead on technology strategy and operations. This is a senior leadership role responsible for aligning IT with business objectives, driving digital transformation, and ensuring robust, secure, and innovative systems that underpin our mission-critical services.</p><h3 data-end="785" data-start="759">Key Responsibilities</h3><p data-end="813" data-start="787"><strong data-end="811" data-start="787">Strategic Leadership</strong></p><ul data-end="999" data-start="814"><li data-end="890" data-start="814"><p data-end="890" data-start="816">Develop and deliver the organisation's IT vision, strategy, and roadmap.</p></li><li data-start="891" data-end="999"><p data-start="893" data-end="999">Advise the Executive Team on emerging technologies, risks, and opportunities for digital transformation.</p></li></ul><p data-end="1041" data-start="1001"><strong data-start="1001" data-end="1039">Infrastructure & Systems Oversight</strong></p><ul data-end="1305" data-start="1042"><li data-end="1179" data-start="1042"><p data-end="1179" data-start="1044">Manage the implementation, monitoring, and maintenance of IT systems including networks, servers, databases, and client applications.</p></li><li data-end="1305" data-start="1180"><p data-end="1305" data-start="1182">Ensure high availability and resilience of mission-critical platforms such as core banking, trading, or payments engines.</p></li></ul><p data-end="1339" data-start="1307"><strong data-start="1307" data-end="1337">Cybersecurity & Compliance</strong></p><ul data-end="1603" data-start="1340"><li data-start="1340" data-end="1451"><p data-end="1451" data-start="1342">Establish and enforce cybersecurity policies in line with FCA, PCI-DSS, GDPR, and other relevant standards.</p></li><li data-end="1534" data-start="1452"><p data-start="1454" data-end="1534">Lead risk assessments, vulnerability testing, and incident response exercises.</p></li><li data-end="1603" data-start="1535"><p data-start="1537" data-end="1603">Maintain audit-ready documentation and support external reviews.</p></li></ul><p data-start="1605" data-end="1635"><strong data-end="1633" data-start="1605">Team & Vendor Management</strong></p><ul data-end="1829" data-start="1636"><li data-start="1636" data-end="1734"><p data-end="1734" data-start="1638">Recruit, lead, and develop a high-performing IT team, fostering innovation and accountability.</p></li><li data-end="1829" data-start="1735"><p data-start="1737" data-end="1829">Manage vendor relationships, ensuring SLA adherence, cost efficiency, and service quality.</p></li></ul><p data-end="1864" data-start="1831"><strong data-start="1831" data-end="1862">Data Governance & Analytics</strong></p><ul data-end="2042" data-start="1865"><li data-end="1947" data-start="1865"><p data-start="1867" data-end="1947">Drive data quality, governance, and analytics initiatives across the business.</p></li><li data-end="2042" data-start="1948"><p data-start="1950" data-end="2042">Implement reporting frameworks for operational, security, and project performance metrics.</p></li></ul><p data-end="2070" data-start="2044"><strong data-end="2068" data-start="2044">Budget & Procurement</strong></p><ul data-start="2071" data-end="2203"><li data-start="2071" data-end="2132"><p data-end="2132" data-start="2073">Own the IT budget, including forecasting and procurement.</p></li><li data-end="2203" data-start="2133"><p data-start="2135" data-end="2203">Evaluate vendor proposals and negotiate contracts to maximise ROI.</p></li></ul><p><strong>About You</strong></p><ul data-end="3045" data-start="2514"><li data-end="2563" data-start="2514"><p data-end="2563" data-start="2516">Strong leadership and team management skills.</p></li><li data-end="2652" data-start="2564"><p data-end="2652" data-start="2566">Extensive knowledge of IT infrastructure, systems, and cybersecurity best practices.</p></li><li data-start="2653" data-end="2718"><p data-end="2718" data-start="2655">Excellent communication and stakeholder management abilities.</p></li><li data-end="2804" data-start="2719"><p data-start="2721" data-end="2804">Proven ability to design and implement IT strategies aligned with business goals.</p></li><li data-start="2805" data-end="2860"><p data-start="2807" data-end="2860">Strong problem-solving and analytical capabilities.</p></li><li data-start="2861" data-end="2928"><p data-start="2863" data-end="2928">Experience managing budgets and optimising resource allocation.</p></li><li data-end="2982" data-start="2929"><p data-end="2982" data-start="2931">Experience working in a Senior IT Leadership role within FS/Insurance is highly desirable.</p></li><li data-end="3045" data-start="2983"><p data-end="3045" data-start="2985">Professional certifications (e.g., CISSP, CISM) desirable.</p></li></ul><p><strong>Package/logistics:</strong></p><ul><li>£90,000-£100,000 basic salary </li><li>Company bonus scheme </li><li>enhanced pension scheme (up to 16%)</li><li>29 days holiday + Bank Holidays</li><li>Hybird working on offer from West Midlands site (near Dudley)</li></ul><p> </p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/Um9yeS5LaXJrbWFuLjE5NzE2LjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
<p>Robert Half has partnered with a business in West Midlands to recruit a permanent Head of Data Products to lead the strategy, development, and delivery of high-impact data products. This is a senior leadership role where you'll shape the roadmap, drive adoption, and unlock new commercial value streams from data.</p><p><strong>The Role</strong></p><p>You'll own the end-to-end lifecycle of data products, defining vision, setting priorities, and ensuring delivery that makes a tangible difference. Your remit spans building external revenue opportunities, embedding data-driven decision-making internally, and leading cross-functional squads to execute at pace.</p><p><strong>About You </strong></p><ul><li>Significant leadership experience in data product management, analytics, or data delivery.</li><li>Strong grasp of cloud data platforms, analytics tooling, and governance best practice.</li><li>Proven ability to define and execute roadmaps that drive measurable business outcomes.</li></ul><p><strong>On Offer</strong></p><ul><li>Salary - up to £95,000 </li><li>Hybrid working - 1-2 days a week in Birmingham </li><li>Bonus of up to 15%, car allowance</li></ul><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/Um94eS5MYXcuOTgxNjcuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
<p>Robert Half are working with an existing Bristol client to support the growth of their Security Function.<strong><br /><br />Key Responsibilities: </strong></p><ul><li>Support the planning and completion of compliance reviews to evaluate the effectiveness of information security controls, creating detailed compliance reports and remediation plans.</li><li>Operate compliance tools in line with formal procedures.</li><li>Maintain the Security And Risk Tracking (SART) and Exceptions process.</li><li>Collaborate with business stakeholders to agree, implement, and manage security controls for key business systems and processes.</li><li>Coordinate security inventories, scheduled team activities, actions, and improvements.</li><li>Generate ongoing team reporting, metrics/KPIs, and dashboards for stakeholders, including senior leadership and governance committees.</li><li>Support information security incident response and recovery efforts as directed, including Post Incident Reviews and implementing control improvements.<br /><br /></li></ul><p><strong>Skills/Experience:<br /><br /></strong></p><ul><li>Industry-recognised security certifications such as Security+, CEH, or CySA+.</li><li>Familiarity with basic security principles and practices.</li><li>Knowledge of a range of technical security controls and their operations</li><li>Familiarity with compliance and audit tools, risk assessment methodologies, and security technologies.</li><li>Broad ranging analyst skills acquired while working on diverse IT and / or business projects.</li><li>Proven experience in performing IT / Cyber security control assessment reviews.</li><li>Experience working with Information security frameworks and compliance standards (e.g. ISO27001, Cyber Essentials Plus, NIST, SOC2 and PCI-DSS).</li><li>Strong interest in Information security and technology, and motivated to learn new technologies.</li></ul><p><strong> </strong></p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/Um9yeS5LaXJrbWFuLjgwMjkzLjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
<p><strong>PRINCIPAL ACCOUNTABILITIES:</strong></p><p>This role revolves around answering, logging and managing calls related to IT software, hardware and systems; setting their priorities and owning them to resolution.</p><ul><li>Answering and logging all incidents/requests whether received via phone, email or face to face.</li><li>Resolving 95% of incidents/requests coming into the Service Desk owning from inception to completion.</li><li>Create and administer user and email accounts for the companies Active Directory and Office365 systems.</li><li>Installation, configuration and support of Microsoft Operating systems, Microsoft Office applications and business software</li><li>An involvement in project work such as upgrades and rollouts</li><li>Adopt security best practice - Antivirus, Backup/Restore</li><li>Hardware build and repair including peripherals</li><li>Maintain and administer mobile phones and their operating systems</li><li>Support of video conferencing equipment</li><li>Develop and expand Service Desk knowledge base</li><li>Provide holiday cover for other members of staff including some in other parts of the UK - staying away will be necessary</li><li>Project a positive image of IT and maintain/develop good working relationships with both internal and external customers to improve service delivery.</li></ul><p><strong>PERSON PROFILE:</strong></p><p><strong>QUALIFICATIONS, SKILLS AND EXPERIENCE</strong></p><ul><li>An aptitude for learning and a passion for technology</li><li>Hardware repair skills preferable</li><li>Knowledge of mobile phones and their operating systems specifically iOS and Android</li><li>Exceptional customer service skills</li><li>Excellent written as well as oral communication skills.</li><li>Creative and pioneering - ability to apply original thought to problem solving</li><li>Essential to have current "clean" driving licence</li></ul><p><strong>QUALITIES AND ATTRIBUTES</strong></p><ul><li>A passion for Information Technology and a desire to learn, undertaking technical qualifications as appropriate.</li><li>Must be a good communicator of strong character</li><li>Can manage and organise own workload with minimal supervision</li><li>Committed to delivering a quality customer service, best practice and best value</li><li>Diligent in maintaining reports, responses and documentation in general</li><li>Ability to assimilate Information Technology knowledge/new concepts quickly</li><li>Urgent and responsive - to Department and business needs</li><li>Results orientated - enthusiastic, energetic and committed</li><li>Willing and able to travel and spend time away at the other UK based Companies</li><li>Willing and prepared to work unsociable hours where necessary to meet deadlines<br /><br /><br /></li></ul><p>Hybrid working on offer on a rota basis with the wider IT team - approximately 3 days in office per week dependent on needs of the business.</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/Um9yeS5LaXJrbWFuLjU1OTA5LjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
