<p><strong>Role:Credit Controller</strong></p><p><strong>Salary: £28k</strong></p><p><strong>Location: Coventry</strong></p><p> </p><p>Our client is seeking an experienced Credit Controller to manage a busy sales ledger, oversee customer credit accounts, and support cash collection. The role involves regular customer contact, maintaining credit limits, resolving queries, and helping keep aged debt low.</p><p> </p><p><strong>Requirements</strong></p><ul><li>Credit control experience</li><li>Strong communication and organisation skills</li><li>Confident, professional phone manner</li><li>Good Excel skills</li><li>Adaptable, SME background ideal</li></ul><p> </p><p><strong>Benefits</strong></p><ul><li>Competitive salary</li><li>Generous annual leave</li><li>On-site parking</li><li>Company pension</li><li>Full training and development</li><li>Employee Assistance Programme</li></ul><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/Q2FpdGxpbi5TbWl0aC44ODE5Ni4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
<p>Our client, a leading organisation within the IT & software industry, is seeking a highly experienced German speaking Collections Specialist to join their established EU Credit & Collections team.</p><p> </p><p>This senior-level Credit Control position plays a key role in managing high-value and complex accounts, driving the recovery of outstanding debts while maintaining strong customer relationships.</p><p> </p><p>This is a hands-on role suited to a seasoned collections professional who combines commercial acumen, negotiation expertise, and a customer-first mindset. You'll be responsible for resolving escalated issues, mentoring junior collectors, and improving processes through insight and data analysis.</p><p> </p><p> </p><p>Key Responsibilities</p><ul><li>Manage a portfolio of German Sales Ledger accounts, ensuring timely collection and resolution of outstanding balances.</li><li>Build and maintain professional relationships with customers to negotiate settlements, payment plans, or other arrangements that optimise recovery.</li><li>Investigate and resolve complex disputes and billing issues in collaboration with internal teams such as sales, finance, and customer service.</li><li>Analyse account data to identify trends, payment behaviours, and opportunities for process improvement.</li><li>Provide regular reports and updates to management on collection performance and key risks.</li><li>Maintain detailed, compliant documentation of all communications and agreements.</li><li>Make informed recommendations for escalation to legal action or external collection agencies when necessary.</li><li>Mentor and support junior collections staff, providing training and guidance on best practice.</li><li>Ensure all collection activities comply with UK debt collection regulations and company policies.</li></ul><p> </p><p> </p><p>About You</p><ul><li>Bachelor's degree (or equivalent experience) in Finance, Business, or related field.</li><li>Extensive experience in collections, including handling complex or high-value accounts at a senior level.</li><li>Strong understanding of German & UK debt collection processes, regulatory requirements, and ethical practices.</li><li>Proficient in Microsoft Excel and experienced with ERP or collections software systems.</li><li>Exceptional negotiation, communication, and analytical skills.</li><li>Highly organised and detail-oriented, able to manage multiple priorities under pressure.</li><li>Collaborative and professional approach with a commitment to delivering outstanding customer service.</li><li>Proven ability to mentor or train others in a team environment.</li><li>Multi-lingual fluency in German and English is Essential.</li></ul><p> </p><p> </p><p>What's on Offer</p><ul><li>Competitive salary and performance-related bonus.</li><li>Hybrid working patterns</li><li>Opportunity to lead initiatives within a respected, growth-focused business.</li><li>Supportive team culture and ongoing professional development.</li></ul><p> </p><p> </p><p>If you are a results-driven, German speaking collections professional seeking your next challenge in a dynamic, customer-focused environment, we'd love to hear from you</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/SmFtZXMuQWRleS44NzQzMS4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
<p>Robert Half are delighted to be supporting a fast-growing international business on the recruitment of a full-time and permanent Credit Controller to join the team.</p><p>Our client is based in central Bristol and are predominantly office based with work from home days available throughout the month.</p><p>The ideal candidate doesn't need prior credit control experience, more a hunger and desire to build a career in Finance.</p><p><strong>Responsibilities of the Credit Controller include but are not limited to:</strong></p><ul><li>Adhere to the company's procedures for cash collection and credit control.</li><li>Take full responsibility for managing and recovering outstanding debts within your designated accounts.</li><li>Deliver work with precision and uphold excellent quality standards.</li><li>Collaborate and communicate clearly with wider teams/departments in the business.</li><li>Support the credit management team by completing additional tasks as required.</li></ul><p><strong>Your Profile:</strong></p><ul><li>Prior credit control experience would be advantageous but is by no means essential.</li><li>Exceptional communication skills, with the ability to manage relationships at all levels.</li><li>IT literate, including MS Office products.</li><li>Strong time management and organisation skills.</li><li>Excellent attention to detail.</li></ul><p>In return, the successful candidate can expect a salary of between £25,500 and £28,000 plus benefits including a bonus scheme.</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/RWxsaWUuQ2x1dHRvbi4xODkxMi4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
