Second Line Support Jobs in Birmingham, Birmingham

It Support Technician

Oxfordshire, Oxfordshire
remote
Permanent
- GBP / Yearly
Contract Opportunity: 1st & 2nd Line IT Support Engineer Role: 1st & 2nd Line IT Support Engineer📍 Location: Oxfordshire💷 Rate: Competitive Daily Rate🕐 Working Pattern: Full Time My client is looking for an experienced 1st & 2nd Line IT Support Engineer to join their IT department. This is a hands-on support role, providing technical assistance to users while helping to maintain and support the organisation's IT environment. Key Responsibilities<ul type="disc" style="direction: ltr; unicode-bidi: embed; margin-top: 0in; margin-bottom: 0in;"><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Provide 1st and 2nd line technical support across hardware, software and network-related issues</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Install, configure and troubleshoot hardware, software and corporate devices</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Support user on-boarding and off-boarding, including account setup, identity management and hardware preparation</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Troubleshoot workplace technologies, with a strong focus on:</li><ul type="circle" style="direction: ltr; unicode-bidi: embed; margin-top: 0in; margin-bottom: 0in;"><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Active Directory</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Exchange</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Windows</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Microsoft 365 (M365)</li></ul><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Provide basic networking support and troubleshooting</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Provide IT support to both office-based and remote users</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Work effectively both independently and collaboratively as part of a wider IT team</li></ul> About YouYou will have previous experience in a 1st and/or 2nd Line IT Support role, with strong troubleshooting skills and a practical, user-focused approach. Experience supporting Microsoft-based workplace environments is essential. My client is looking to move quickly on this opportunity. If you are interested, please get in touch with an up-to-date CV as soon as possible. Contract Opportunity: 1st & 2nd Line IT Support Engineer Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/c2FtLmJvc2NvbGV5LjUwNDM4LjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
2026-09-08T08:07:25Z

IT Support Engineer

Solihull, West Midlands
remote
Permanent
26000 - 27000 GBP / Yearly
Robert Half are supporting our client with a sarch for an IT Support Engineer, supporting users across sites around Birmingham.<h3>Key Responsibilities</h3><ul data-spread="false"><li>Provide first-line support for hardware, software and network issues</li><li>Train users and develop training materials</li><li>Assist with programming, scripting and application development</li><li>Support the integration of third-party software and systems</li><li>Develop client-facing IT solutions where required</li><li>Liaise with external software suppliers and service providers</li><li>Manage multiple tasks and projects, ensuring deadlines are met</li></ul><h3>Requirement</h3><ul data-spread="false"><li>Experience supporting users with hardware and software issues</li><li>Experience working within a small IT team and managing multiple priorities</li><li>Ability to learn new programming languages and technologies</li><li>Strong communication and interpersonal skills</li><li>IT qualifications or demonstrable IT experience and training</li><li>A proactive, adaptable approach and willingness to learn</li></ul>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/RmF6Lk5hbmRvby44NDQ2NC4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
2026-09-23T09:05:18Z

FP&A Specialist

Herefordshire, Herefordshire
remote
Temporary
400 - 500 GBP / Daily
Robert Half are recruiting an FP&A Specialist for a private equity-backed professional services business, pursuing an ambitious organic and buy-and-build growth strategy ahead of a planned exit in the coming years.This is a great opportunity to join a high-growth, fast-paced finance function with genuine exposure to board reporting, M&A and business scale-up.<ul><li>Location: Herefordshire / hybrid - 2 days on site, 3 remote</li><li>Duration: up to 6 months</li><li>Day rate: Up to £500pd (Inside & experience dependent)</li><li>Start: ASAP</li></ul>Duties for the role:<ul><li>Support the annual budgeting process and rolling forecasts, working closely with department and divisional heads</li><li>Build and maintain robust financial models for scenario planning and sensitivity analysis, tracking progress against the growth plan</li><li>Support delivery of monthly Board packs and investor reporting, including KPI dashboards and trend analysis for PE sponsor requirements</li><li>Analyse pricing, margin and contract profitability across service lines, including recurring revenue contracts</li><li>Support working capital/cash flow analysis and capex business cases</li><li>Support financial due diligence and post-acquisition integration for bolt-on acquisitions, including harmonising reporting and KPIs across acquired businesses</li><li>Drive continuous improvement of reporting tools, templates and processes, including ERP/system automation</li></ul>What they're looking for:<ul><li>Qualified accountant (ACA/ACCA/CIMA) or equivalent</li><li>Experience in FP&A, financial analysis or commercial finance, ideally in a fast-growing, multi-site or services-based business</li><li>Experience with recurring-revenue services highly advantageous</li><li>Exposure to PE-backed businesses, Board reporting or M&A/due diligence a strong plus</li><li>Experience consolidating multi-entity/multi-site results beneficial</li><li>Advanced Excel and financial modelling skills essential; Power BI/ERP-consolidation systems knowledge advantageous</li><li>Working knowledge of AI and automation of planning processes highly advantageous</li></ul>For more information or to apply, please contact Ben Williams or Hannah Curnow @ Robert Half in Bristol on 01179 935 400. Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/YmVuLndpbGxpYW1zLjI0MTcxLjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
2026-09-01T07:51:28Z

Payroll Administrator

Bourton-on-the-Water, Gloucestershire
remote
Permanent
32000 - 35000 GBP / Yearly
Robert Half are exclusively working with a long-established, family-focused business in the heart of the Cotswolds to recruit a Payroll Administrator. The company is growing and modernising, and it's investing in its people and services while staying true to its community values. You'll be the go-to person for accurate weekly payroll data. You'll also give the wider operations team practical administrative support, so this suits someone who likes variety and being close to the day-to-day.Payroll Administrator Salary: £35,000 per annum Location: Bourton-on-the-Water, Cotswolds Contract: Permanent, 40 hours per week, Monday to FridayKey responsibilities<ul><li>Prepare and submit accurate weekly operational and payroll data for frontline colleagues</li><li>Check clocking records against scheduled duties, investigating and resolving any discrepancies</li><li>Manage holiday allocation for colleagues in line with business needs</li><li>Act as a first point of contact for colleague queries by phone, email and in person</li><li>Work closely with HR on colleague administration, including starters, leavers and employee updates</li><li>Support day-to-day site operations, assisting the operations team when required</li><li>Handle justified complaints through informal discussions</li><li>Order and distribute uniform, and maintain the related records</li><li>Manage petty cash, prepaid cards, cash machine issues and cash variances</li><li>Keep accurate records, update internal systems and complete general administrative duties</li><li>Support the wider team and promote company values at all times</li></ul>About you<ul><li>Experience in payroll administration, including checking and correcting payroll data</li><li>Experience working within a finance team</li><li>Strong Excel skills and familiarity with rota systems</li><li>Strong communication and teamwork skills, with excellent attention to detail</li><li>Able to prioritise your workload, meet deadlines and work independently</li><li>Reliable, punctual and flexible when the business needs it</li></ul>What's on offer<ul><li>£35,000 per annum</li><li>Holiday purchase scheme</li><li>20 days' annual leave plus bank holidays</li><li>Pension scheme</li><li>Lifestyle benefits</li><li>Employee assistance programme</li><li>Career development opportunities within the wider group</li></ul>How to applyRobert Half is working exclusively with the company on this role. To apply, please send your CV via the link or contact the Oxford office for a confidential conversation. Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/Y2hhcmxpZS5odW50ZS4zNzIxOS4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
2026-09-28T15:51:33Z

HR Change Manager

Birmingham, West Midlands
remote
Temporary
400 - 500 GBP / Daily
HR Change Manager📍 Birmingham City Centre 🏠 Hybrid Working | 2-3 Days per Week in the Office 💷 £400-£500 per day (Outside IR35) 📅 Start Date: AsapLead a High-Profile Public Sector Transformation ProgrammeAn exciting opportunity has arisen for an experienced HR Change Manager to support a major public sector transformation programme involving the integration of employees into a larger regional organisation.Reporting directly to a senior executive stakeholder, you will play a critical role in helping to manage the people aspects of a complex organisational change initiative. This includes workforce transition planning, TUPE activity, stakeholder engagement, governance, and delivering a clear and effective communications strategy throughout the programme lifecycle.This is a highly visible position requiring someone who can operate confidently with senior leadership teams while remaining hands-on in driving day-to-day project delivery.The RoleYou will be responsible for supporting the successful transfer and integration of employees into a larger organisation, ensuring staff remain informed, engaged, and supported throughout the process.The role combines elements of HR change management, project management, governance, communications, stakeholder engagement, and workforce planning.Key Responsibilities<ul><li>Lead and coordinate all people-related aspects of the transformation programme.</li><li>Manage workforce transition activities, including TUPE consultation processes.</li><li>Develop and deliver comprehensive change management and communication plans.</li><li>Create and maintain governance structures, reporting frameworks, and programme documentation.</li><li>Support senior leaders in navigating organisational and workforce change.</li><li>Build strong relationships with executive stakeholders and key decision-makers.</li><li>Ensure employees are effectively informed, engaged, and supported throughout the transition.</li><li>Coordinate consultation activity, staff briefings, engagement sessions, and communications.</li><li>Track programme milestones, risks, decisions, and dependencies.</li><li>Produce regular updates and reports for senior stakeholders and governance groups.</li><li>Work closely with HR, legal, operational, and transformation teams to ensure successful delivery.</li></ul>About YouWe are seeking a credible and pragmatic HR change professional who can quickly establish trust with senior stakeholders while maintaining a strong focus on delivery.You will be comfortable working in a complex public sector environment and have a proven track record of successfully managing workforce change programmes.Essential Experience<ul><li>Significant experience in HR change management and organisational transformation.</li><li>Strong knowledge and practical experience of TUPE transfers and workforce consultation.</li><li>Experience working within Local Government.</li><li>Demonstrable experience engaging with Executive, Director, Chief Executive, or Board-level stakeholders.</li><li>Strong project management and governance experience.</li><li>Excellent communication and stakeholder engagement skills.</li><li>Ability to manage complex change programmes from planning through to implementation.</li><li>A hands-on approach with strong organisational and delivery skills.</li></ul>Desirable Experience<ul><li>Experience supporting organisational mergers, integrations, or service consolidations.</li><li>Experience working within large, matrixed, or politically sensitive environments.</li><li>Project Management and/or Change Management qualifications.</li></ul>What's on Offer?<ul><li>Opportunity to play a key role in a large-scale public sector transformation programme.</li><li>Significant stakeholder exposure and influence.</li><li>Hybrid working arrangement with flexibility.</li><li>Competitive day rate or fixed-term contract package.</li><li>The chance to make a lasting impact on a complex and high-profile change initiative.</li></ul> Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/QW50aG9ueS5DbGFyay40ODg3Ni4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
2026-08-21T14:58:04Z

Finance Manager

Cheltenham, Gloucestershire
remote
Temporary
250 - 270 GBP / Daily
Robert Half Finance & Accounting are supporting a business based in Cheltenham needing an interim Finance Manager to join them for an initial period of eight months. Role: Finance Manager Start date: ASAP Duration: 8 months, with potential of extension Location: Cheltenham Hybrid working: 2 days per week in the office Day rate: Up to £270 umbrella Role summary: <ul style="direction: ltr; unicode-bidi: embed; margin-top: 0in; margin-bottom: 0in;" type="disc"><li lang="en-US" style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Line management of a small team </li><li lang="en-US" style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Overseeing both the accounts payable and receivable ledgers - dealing with escalation, offering support & guidance to the team</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;" lang="en-US">Sharing ideas & implementation of best practice & process improvement </li></ul> Skills/Experience needed: <ul type="disc" style="direction: ltr; unicode-bidi: embed; margin-top: 0in; margin-bottom: 0in;"><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;" lang="en-US">Strong people management skills</li><li lang="en-US" style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Ability to work autonomously </li><li lang="en-US" style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Proven experience of implementing best practice/process improvement </li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;" lang="en-US">Willingness to learn </li><li lang="en-US" style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">NetSuite experience - Desirable </li></ul>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/U3RlcGguTWFubGV5LjgxMTY5LjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
2026-08-17T13:35:26Z

Head of Data, Analytics & Digital Transformation

Crewe, Cheshire
remote
Permanent
75000 - 85000 GBP / Yearly
Robert Half has partnered with a infrastructure business to recruit for a Head of Data, Analytics & Digital Transformation.This is a newly created senior leadership role, offering the opportunity to shape and deliver the organisation's data, analytics and digital transformation strategy.Salary: £75,000 - £85,000Location: Crewe, York, Leeds or DerbyWorking pattern: 2 days per week on site, with some travel to other locationsThe RoleYou will lead the development of a modern, data-driven function, using data, analytics, automation, AI and digital technology to improve operational performance, decision-making and business efficiency.Key responsibilities include:<ul><li>Develop and deliver the organisation's data and digital transformation strategy.</li><li>Build strong data governance, reporting and analytics capabilities.</li><li>Establish reliable business data and improve data quality and accessibility.</li><li>Lead digital transformation, automation and technology-enabled change programmes.</li><li>Identify opportunities to use AI and emerging technologies to improve efficiency.</li><li>Develop dashboards, MI and insights to support senior decision-making.</li><li>Build and lead a high-performing data and digital team.</li><li>Manage budgets, business cases, suppliers and transformation benefits.</li><li>Work closely with senior stakeholders across technology, finance, operations and other functions.</li><li>Ensure appropriate governance, risk, data protection and information security standards are maintained.</li></ul>About YouWe are looking for an experienced data, digital or transformation leader with:<ul><li>Significant leadership experience across data, analytics, digital transformation or technology.</li><li>A strong track record delivering large-scale transformation programmes.</li><li>Experience developing data strategies and governance frameworks.</li><li>Experience leading multidisciplinary teams and influencing senior stakeholders.</li><li>Strong knowledge of analytics, BI, automation, AI and emerging technologies.</li><li>Commercial awareness, with experience managing budgets and business cases.</li><li>Strong programme management, stakeholder engagement and change management skills.</li><li>A strategic and commercially minded approach, with a focus on delivering measurable business outcomes.</li></ul>This is an excellent opportunity for an experienced data and transformation professional to take ownership of a newly created function and play a key role in shaping the organisation's future digital capability.Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/eWFoeWUuZGluZWguMDU4NDUuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
2026-09-21T16:25:26Z

7 results for Second Line Support in Birmingham, Birmingham