<p>Head of Customer Service - FinTech Scale-Up<br /> <br /> Are you an experienced Customer Service leader looking to make your mark in one of Europe's fastest-growing FinTechs? This rapidly expanding, award-winning company is seeking a Head of Customer Service to lead and scale its multi-market operations across the UK and Europe.<br /> <br /> About the Company<br /> This FinTech is transforming the embedded finance space, partnering with leading global e-commerce and payment platforms. Backed by a major private equity firm, the business has achieved over 100% YoY growth since 2020 and continues to expand globally.<br /> <br /> The Role<br /> You will lead an established customer service team to deliver exceptional merchant experiences across phone, email, and live chat. You'll own service strategy, performance management, and process optimisation, working closely with Product, Operations, and Compliance teams to drive continuous improvement.<br /> <br /> About You<br /> * Proven experience leading and scaling Customer Service teams in FinTech or banking/lending.<br /> * Track record managing KPIs, SLAs, and service excellence.<br /> * Strong communication and leadership skills.<br /> * Analytical, proactive, and comfortable in a fast-paced, growth-driven setting.<br /> <br /> What's on Offer<br /> * Competitive salary + performance bonus<br /> * Private medical & dental insurance<br /> * Enhanced parental leave<br /> * Modern Central London office</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/V2lsbGlhbS5Ccmlja2hpbGwuNTc0NDYuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
<p>Our client, a well-established and rapidly growing organisation within the software industry is seeking an experienced EMEA Accounts Receivable Supervisor to join their Global AR function.</p><p> </p><p>This pivotal role will oversee a small, high-performing EU team, driving operational excellence, ensuring compliance, and supporting continued business growth.</p><p> </p><p>The successful candidate will combine strong technical Credit Collections and transactional accounting expertise with proven leadership ability, ensuring the department operates efficiently while maintaining exceptional service standards.</p><p> </p><p> </p><p>Key Responsibilities</p><ul><li>Lead, coach, and develop the Accounts Receivable team to ensure peak performance and continuous improvement.</li><li>Manage and report on receivables against KPIs including overdue debt, billing accuracy, and dispute resolution times.</li><li>Oversee billing, collections, and credit control activities to ensure accuracy and timeliness.</li><li>Partner cross-functionally with sales, customer service, and finance to resolve billing queries and improve processes.</li><li>Support month-end close activities and assist in analysing complex accounting and reporting issues.</li><li>Implement and refine AR policies and procedures to ensure compliance with internal controls and external standards.</li><li>Identify and drive process improvement initiatives.</li><li>Provide updates and insights to management on departmental performance, key projects, and challenges.</li></ul><p> </p><p>About You</p><ul><li>Minimum 3 years' experience in a supervisory role within EU or global Accounts Receivable or Credit Control.</li><li>Degree-qualified in Finance, Accounting, or related field (or equivalent experience).</li><li>Strong working knowledge of accounting principles, with demonstrable experience in ERP and accounting systems.</li><li>Advanced Excel skills and proficiency across Microsoft Office Suite.</li><li>Excellent communication, analytical, and problem-solving skills.</li><li>Proven ability to motivate and develop a team, balancing leadership with hands-on support.</li><li>Highly organised with strong attention to detail and the ability to manage multiple priorities.</li></ul><p> </p><p>What's on Offer</p><ul><li>Competitive salary package with performance-related incentives.</li><li>working patterns</li><li>Opportunity to join a supportive, collaborative finance team in a forward-thinking business.</li><li>Career development and ongoing training opportunities.</li></ul><p> </p><p>If you're an experienced Accounts Receivable professional with a passion for leadership and continuous improvement, we'd love to hear from you.</p><p> </p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/SmFtZXMuQWRleS43NTE1Mi4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
<p><strong>Payroll Supervisor - £200 - £300 per day - Heathrow - 3/6 months </strong></p><p><strong>Overview</strong></p><p>We are seeking an experienced Payroll Supervisor to manage a payroll population of approximately 1,000 employees. This role will work closely with external payroll provider, ensuring all processes run smoothly, accurately, and in full compliance with HMRC requirements.</p><p><strong>Key Responsibilities</strong></p><ul><li>Manage the day-to-day relationship with the external payroll provider.</li><li>Ensure all payroll activities are compliant with UK legislation and internal controls.</li><li>Act as the first point of contact for payroll queries from the business.</li><li>Provide clear, pragmatic advice on payroll compliance requirements.</li><li>Support year-end and monthly payroll processes.</li><li>Collaborate with the wider HR and Finance teams to ensure accurate payroll data.</li></ul><p> </p><p><strong>Required Knowledge & Experience</strong></p><p>Candidates must have strong, hands-on experience in the following areas:</p><ul><li>P11D</li><li>PAYE</li><li>Holiday pay enhancement</li><li>Apprenticeship Levy</li><li>Shift work and variable pay components</li><li>HMRC legislation, compliance, and reporting requirements</li><li>Ability to guide stakeholders on actions needed to remain compliant</li></ul><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/TWF4LkNvdXJ0bmFnZS44NjQwMS4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
<p><strong>AP/AR SPECIALIST - UP TO £250/day (via umbrella) - WATERLOO - HYBRID </strong></p><p>Robert Half are thrilled to be working with a client who are looking for an AP/AR Specialist to join their finance team on a full-time, temporary basis with the potential of going permanent. They're looking for a proactive and hands-on AP/AR Specialist to take ownership of their Accounts Payable and Accounts Receivable functions. This is a key role within their finance team, ideal for someone who thrives in a fast-paced environment and enjoys rolling up their sleeves to get things done.</p><p><strong>Things to know: </strong></p><ul><li>Hybrid working pattern - 3 days onsite, 2 days working from home </li><li>Office is a short walk from Waterloo station </li><li>Offering up to £250/day (via umbrella) </li><li>ASAP start date - candidates must be available to start from w/c 17th November </li><li>3 month assignment - potential to go permanent for the right candidate</li></ul><p><strong>Responsibilities: </strong></p><ul><li>Oversee and manage the Accounts Payable and Accounts Receivable.</li><li>Prepare and execute weekly payment runs, ensuring accuracy and timeliness.</li><li>Produce and maintain cashflow forecasts, providing clear visibility of upcoming commitments and inflows.</li><li>Monitor outstanding debts and supplier payments, resolving queries promptly.</li><li>Support month-end close activities, including reconciliations and reporting.</li><li>Work closely with the Finance Director to drive continuous improvement and efficiency within AP/AR processes.</li></ul><p><strong>Requirements: </strong></p><ul><li>Strong background in AP and AR within a busy finance function.</li><li>Microsoft Dynamics 365 experience is essential.</li><li>Proven experience managing payment runs and cashflow forecasting.</li><li>Excellent attention to detail and a "can-do" attitude.</li><li>Confident working independently and as part of a collaborative finance team.</li><li>Comfortable working in a dynamic environment with changing priorities.</li></ul><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/RW1pbHkuTGV3aXMuOTQ1MTYuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
<p>Robert Half are currently supporting a business based in Westerleigh who are looking for an interim Finance Administrator to join their team on a one day a week basis for 6 months. </p><p>This role presents an opportunity for an organised individual with a good attitude or previous office experience to contribute to the efficient functioning of the team.</p><p><strong>Job Role: Finance Administrator</strong></p><p><strong>Salary:</strong> £24,000 - £26,000</p><p><strong>Duration:</strong> 6 Months</p><p><strong>Part Time: </strong>One day a week</p><p><strong>Hours: </strong>7.5</p><p><strong>Start Date:</strong> ASAP</p><p><strong>Location: </strong>Westerleigh, Bristol</p><p><strong>Working Pattern:</strong> Onsite</p><p><strong>Responsibilities:</strong></p><ul><li>Issuing PODs</li><li>Managing inbox queries</li><li>Updating Excel Spreadsheets</li><li>Invoice processing</li><li>Sending invoice backing documentation</li><li>Adhoc duties as required.</li></ul><p>For more information on this role, apply online or contact Lewis Young on 0117 993 5400.</p><p> </p><p> </p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/bGV3aXMueW91bmcuMzg5MTMuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
<p style="margin: 0in; font-family: Verdana; font-size: 7.5pt; color: black;">Role:</p><p style="margin: 0in; font-family: Verdana; font-size: 7.5pt; color: black;">Our client is looking to recruit an immediate, Part Time administrator for a 12 month long Temporary role. In this role you will be responsible for the following duties: </p><p style="margin: 0in; font-family: Verdana; font-size: 7.5pt; color: black;"> </p><ul type="disc" style="direction: ltr; unicode-bidi: embed; margin-top: 0in; margin-bottom: 0in;"><li data-end="152" data-start="61"><p data-end="152" data-start="63">Working for a growing property group supporting the team with day-to-day administration</p></li><li data-end="241" data-start="153"><p data-end="241" data-start="155">Part-time role - flexible on days/hours (to be agreed with the successful candidate)</p></li><li data-end="360" data-start="242"><p data-end="360" data-start="244">General admin duties including: managing emails, preparing documents, updating spreadsheets, filing and data entry</p></li><li data-end="538" data-start="361"><p data-end="538" data-start="363">Updating and maintaining records on <strong data-end="442" data-start="399">Microsoft Dynamics 365 Business Central</strong> (full training on internal processes provided, but some prior experience is highly desirable)</p></li><li data-start="539" data-end="668"><p data-start="541" data-end="668">Assisting with property-related administration such as tenancy documents, compliance records, invoices and contractor details</p></li><li data-end="797" data-start="669"><p data-end="797" data-start="671">Liaising with internal teams and external stakeholders (tenants, contractors, suppliers) in a professional and timely manner</p></li><li data-end="941" data-start="798"><p data-start="800" data-end="941">Helping with basic finance/admin tasks where needed - e.g. raising POs, matching invoices, updating payment information in Business Central</p></li><li data-start="942" data-end="1061"><p data-end="1061" data-start="944">Ideal for someone with previous admin experience within property, real estate or a similar office-based environment</p></li><li data-start="1062" data-end="1186"><p data-start="1064" data-end="1186">Strong attention to detail, good organisational skills and confident IT user (Outlook, Excel, Word and business systems)</p></li><li data-start="1187" data-end="1292"><p data-end="1292" data-start="1189">Opportunity to join a friendly, collaborative team with scope to grow your responsibilities over time</p></li></ul><p style="margin: 0in; margin-left: .375in; font-family: Verdana; font-size: 7.5pt; color: black;"> </p><p style="margin: 0in; font-family: Verdana; font-size: 7.5pt; color: black;">Profile:</p><p style="margin: 0in; font-family: Verdana; font-size: 7.5pt; color: black;">The successful temporary, part time administrator will have at least 3 years experience working within a facilities or administrative function.</p><p style="margin: 0in; font-family: Verdana; font-size: 7.5pt; color: black;"> </p><p style="margin: 0in; font-family: Verdana; font-size: 7.5pt; color: black;">You must be either immediate or on a 1 week notice to be considered for this role.</p><p style="margin: 0in; font-family: Verdana; font-size: 7.5pt; color: black;"> </p><p style="margin: 0in; font-family: Verdana; font-size: 7.5pt; color: black;">Client:</p><p style="margin: 0in; font-family: Verdana; font-size: 7.5pt; color: black;">Our client is a Property firm based in the City of London. You will work 2 days per week and this can be remote.</p><p style="margin: 0in; font-family: Verdana; font-size: 7.5pt; color: black;"> </p><p style="margin: 0in; font-family: Verdana; font-size: 7.5pt; color: black;">Salary & Benefits:</p><p style="margin: 0in; font-family: Verdana; font-size: 7.5pt; color: black;">This immediate, temporary Administrator role will be paying circa £15-19 per hour. This is dependant on experience.</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/RWxpYW5hLlphbWV0LjM4NzA3LjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
