5 results for Customer Services Manager Supervisor in Newbury, West Berkshire

Billing Manager

Beaconsfield, Buckinghamshire
remote
Permanent
40000 - 41000 GBP / Yearly
Robert Half Accountancy & Finance are partnering exclusively with an established and growing healthcare services organisation in seeking an experienced Billing Manager to lead its billing function (of 4 staff) and drive operational excellence across invoicing and revenue processes in a large, wider UK Finance team. This is an exciting opportunity for a hands-on Supervisor or Manager with strong billing, process, data and stakeholder management experience to join a collaborative finance environment supporting essential healthcare operations across the UK. The RoleReporting to the Revenue & Payables Manager, you will lead and develop the Billing Team, ensuring accurate, timely, and compliant billing across multiple operational service lines. You will play a key role in improving billing accuracy, streamlining processes, enhancing data quality, and reducing the time from service delivery through to invoicing. This role offers hybrid working, with occasional travel to operational sites for key meetings and projects. Key Responsibilities<ul><li>Lead and manage the Billing Team to deliver accurate and timely invoicing</li><li>Oversee end-to-end billing processes across NHS and private service pathways</li><li>Ensure billing activities align with contractual and month-end reporting deadlines</li><li>Drive continuous improvement in billing controls, systems, and data quality</li><li>Support automation initiatives and standardisation of processes</li><li>Maintain robust pricing controls, including inflationary uplifts</li><li>Work closely with Finance, Operations, Commercial, and Data teams to resolve billing issues and improve upstream processes</li><li>Support implementation of billing processes for new contracts and service lines</li><li>Deliver month-end KPIs, reporting, and performance metrics</li><li>Develop team capability through coaching, performance management, and cross-training</li></ul> About YouThe successful candidate will be an experienced billing or revenue professional with proven leadership capability and a strong understanding of end-to-end billing operations, work-flow complexities and data management. You will also have:<ul><li>Previous experience managing and developing teams</li><li>Strong organisational and stakeholder management skills</li><li>Excellent attention to detail and commitment to quality</li><li>Experience driving process improvement and operational efficiency</li><li>Confidence working with billing systems, data processes, and reporting tools</li><li>The ability to manage competing priorities in a fast-paced environment</li><li>Strong communication skills with the ability to influence at all levels</li></ul> What's on Offer<ul><li>Hybrid working model</li><li>Opportunity to join a growing and purpose-driven organisation</li><li>Collaborative and supportive working culture</li><li>Career development and progression opportunities</li></ul> If you are an experienced Billing professional looking for your next Team-management opportunity, we'd love to hear from you.Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/SmFtZXMuQWRleS4wODk4MS4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
2026-06-09T10:45:32Z

Billing Manager

Reading, Berkshire
remote
Permanent
35000 - 45000 GBP / Yearly
The CompanyRobert Half is delighted to be partnering with a fast-growing, private healthcare organisation as they continue to expand their network of consultant-led clinics across the UK. This is an exciting opportunity to join a business at a pivotal stage of growth, where you'll have the chance to shape and develop a centralised billing function while building your own leadership career. If you have experience in private healthcare billing, patient accounts, or Private Medical Insurance (PMI) and are looking for a role that offers genuine progression, this could be the perfect next step. The RoleThis is a hands-on leadership role that combines operational billing with people management. Initially, you'll work alongside the billing team, taking ownership of complex billing activity while leading and developing a small team of Finance Assistants. As the business grows, you'll play a key role in building scalable processes and expanding the team. You'll be responsible for ensuring accurate and timely billing for insured and self-pay patients, improving processes, and helping standardise billing across multiple clinic locations. Key Responsibilities<ul><li>Lead, coach and develop a team of Finance Assistants.</li><li>Manage the end-to-end billing process for insured and self-pay patients.</li><li>Oversee credit control and support cash collection activities.</li><li>Handle complex billing queries and insurer-related issues.</li><li>Develop and document robust billing processes that can be rolled out across new clinic locations.</li><li>Work closely with Finance, Clinical and Operational teams to ensure accurate patient billing.</li><li>Support month-end activities, reporting and continuous process improvement.</li><li>Identify opportunities to improve systems, automation and operational efficiency.</li><li>Play an integral role in supporting the organisation's continued growth and expansion.</li></ul> About YouWe're looking for someone who combines strong operational billing experience with excellent leadership potential. Ideally, you'll have:<ul><li>Experience within private healthcare, private hospital, medical practice or clinical billing.</li><li>Strong knowledge of Private Medical Insurance (PMI), insurer billing and/or self-pay patient invoicing.</li><li>Previous experience supervising, mentoring or leading a billing or finance team.</li><li>A proactive approach to process improvement and continuous improvement.</li><li>Strong Excel skills and confidence using finance and patient management systems.</li><li>Experience in using Semble</li><li>Excellent communication and stakeholder management skills.</li><li>A collaborative, solutions-focused mindset with a desire to improve how things are done.</li></ul> Candidates from other high-volume billing environments with exposure to complex billing and team leadership will also be considered. What's on Offer<ul><li>Opportunity to join a rapidly growing healthcare organisation.</li><li>Genuine career progression into a larger leadership role as the business expands.</li><li>High level of autonomy and ownership.</li><li>Opportunity to shape billing processes and influence operational improvements.</li><li>Supportive leadership team and collaborative culture.</li><li>Competitive salary and benefits package.</li></ul> If you're an experienced Billing Team Leader, Patient Accounts Supervisor, Medical Billing Manager, Revenue Team Leader or Accounts Receivable professional with private healthcare or PMI experience and are looking for a role where you can make a real impact, we'd love to hear from you.Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/SmFtZXMuQWRleS4yMDgwMC4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
2026-08-05T15:11:01Z

Billing Supervisor

Slough, Berkshire
remote
Permanent
38000 - 40000 GBP / Yearly
<h1>Billing Team Lead</h1>Location: SloughSalary: £38,000 - £40,000 + Benefits<h2>The Opportunity</h2>Robert Half is delighted to be partnering with a successful and rapidly growing business to recruit a Billing Team Lead. This is an exciting opportunity to join an established finance function and lead a high-performing billing team in a fast-paced, customer-focused environment.Managing a team of 5-6 Billing Clerks, you'll be responsible for ensuring the accurate and timely delivery of invoicing, driving process improvements, and supporting the wider finance function through strong leadership and operational excellence.This is an excellent opportunity for an experienced Billing Supervisor or Team Leader looking to take the next step within a growing organisation that offers genuine career progression.<h2>Key Responsibilities</h2><h3>Team Leadership</h3><ul data-spread="false"><li>Lead, coach and develop a team of 5-6 Billing clerks.</li><li>Set clear objectives and monitor team performance against agreed KPIs.</li><li>Conduct regular one-to-ones and performance reviews.</li><li>Support recruitment, onboarding and training of new team members.</li><li>Allocate workloads effectively to ensure deadlines are consistently achieved.</li><li>Foster a collaborative, customer-focused and high-performing team culture.</li></ul><h3>Billing Operations</h3><ul data-spread="false"><li>Oversee the timely and accurate production of customer invoices.</li><li>Ensure billing is completed in line with contractual agreements and internal deadlines.</li><li>Review billing exceptions and resolve complex invoicing issues.</li><li>Maintain accurate customer and pricing information.</li><li>Monitor billing volumes and identify opportunities to improve efficiency.</li></ul><h3>Stakeholder Management</h3><ul data-spread="false"><li>Build strong relationships with Finance, Operations and Commercial teams.</li><li>Act as the first point of escalation for billing queries.</li><li>Work closely with Credit Control to minimise invoice disputes and improve cash collection.</li><li>Provide guidance on billing processes and best practice across the business.</li></ul><h3>Month-End & Reporting</h3><ul data-spread="false"><li>Ensure all billing activities are completed in line with month-end deadlines.</li><li>Perform billing reconciliations and investigate discrepancies.</li><li>Produce regular reporting on team performance and billing metrics.</li><li>Support internal and external audit requirements where required.</li></ul><h3>Continuous Improvement</h3><ul data-spread="false"><li>Identify and implement improvements to billing processes and controls.</li><li>Support finance transformation and system enhancement projects.</li><li>Promote automation and efficiencies to improve accuracy and productivity.</li><li>Maintain and improve process documentation.</li></ul><h2>About You</h2>You'll be an experienced billing professional who enjoys developing people and improving processes.You'll ideally have:<ul data-spread="false"><li>Previous experience in Billing, Sales Ledger or Accounts Receivable.</li><li>Experience managing or supervising a small team.</li><li>Strong knowledge of billing processes and financial controls.</li><li>Excellent communication and stakeholder management skills.</li><li>High attention to detail with strong organisational abilities.</li><li>Strong Excel and finance systems experience.</li><li>A proactive, solutions-focused approach with a continuous improvement mindset.</li><li>Experience working within a high-volume finance environment.</li></ul><h2>What's on Offer?</h2><ul data-spread="false"><li>Salary of £38,000-£40,000</li><li>A supportive and collaborative finance team</li><li>Ongoing training and development</li><li>Genuine career progression opportunities</li><li>Comprehensive employee benefits package</li><li>The opportunity to play a key role within a growing organisation undergoing continuous improvement and transformation</li></ul>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/Q2hhcmxlcy5QZW5tYW4uMDIxNTYuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
2026-08-05T08:07:57Z

Administrator

Swindon, Wiltshire
remote
Permanent
27000 - 28500 GBP / Yearly
Office Administrator (12-Month Fixed-Term Contract)Location: Office-Based Salary: £28,500 per annum Contract: 12-Month Fixed-Term Contract Start Date: ASAPRobert Half are working with a business wo are seeking a highly organised and proactive Office Administrator to join their team on a 12-month fixed-term contract. This is a varied, office-based role combining general administration responsibilities with HR and finance support duties. We are looking for someone who is immediately available and able to start as soon as possible.Key ResponsibilitiesOffice Administration<ul><li>Provide day-to-day administrative support to ensure the smooth running of the office.</li><li>Manage incoming calls, emails and correspondence.</li><li>Maintain accurate records, filing systems and company documentation.</li><li>Order office supplies and liaise with external suppliers and service providers.</li><li>Coordinate meetings, prepare meeting rooms and assist with diary management.</li><li>Support internal teams with general administrative tasks and projects.</li></ul>HR Administration<ul><li>Assist with onboarding and offboarding processes for employees.</li><li>Prepare employment-related documentation, including contracts and offer letters.</li><li>Maintain employee records and ensure data is kept up to date.</li><li>Support recruitment activities, including arranging interviews and communicating with candidates.</li><li>Assist with absence tracking and HR reporting.</li><li>Provide general administrative support to the HR function.</li></ul>Finance Administration<ul><li>Process purchase invoices and maintain accurate financial records.</li><li>Assist with raising sales invoices and monitoring payments.</li><li>Support expense processing and reconciliation.</li><li>Liaise with suppliers regarding invoice queries.</li><li>Assist with month-end administrative tasks and reporting.</li><li>Maintain finance spreadsheets and documentation.</li></ul>About YouThe successful candidate will:<ul><li>Have previous experience in an administrative role, ideally with exposure to HR and finance administration.</li><li>Be highly organised with excellent attention to detail.</li><li>Possess strong communication and interpersonal skills.</li><li>Be proficient in Microsoft Office, particularly Word, Excel and Outlook.</li><li>Be able to manage multiple priorities and work independently.</li><li>Have a professional and proactive approach to work.</li><li>Be immediately available or available at short notice.</li></ul>What We Offer<ul><li>Salary of £28,500 per annum.</li><li>A varied and engaging role with exposure to multiple business functions.</li><li>Supportive and collaborative working environment.</li><li>Immediate start opportunity.</li></ul> Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/UmFjaGVsLlNoYXcuMjMxNjEuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
2026-06-24T09:47:56Z

Administrator - Part Time.

Swindon, Wiltshire
remote
Temporary
23500 - 24500 GBP / Yearly
Robert Half are recruiting for a Part Time Administrator - 28 hours per week for a Swindon based business.6 months contract.4 days per week , Tuesday to Friday, this role will be to support a team with Data Input.If you are looking for reduced hours, or part time work, this role is open on a 4 day a week basis.Ideally you will be comfortable with Data, and enjoy a process driven job. Hybrid working pattern, with the office having free parking.Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/RGF2aWQuQmVsc2hlci42MDA1MC4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
2026-06-30T15:34:10Z