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6 results for Customer Services Manager Supervisor in Newbury, West Berkshire

Senior Support Specialist / Office Manager
  • Reading, Berkshire
  • remote
  • Permanent
  • 30000 - 36000 GBP / Yearly
  • <h2 data-end="180" data-start="150" data-section-id="13gpc5l">Senior Support Specialist / Office Manager</h2><p data-start="181" data-end="292"><strong data-end="194" data-start="181">Location:</strong> Reading, UK (Office-based - minimum 4 days per week)<br data-start="247" / data-end="250"> <strong data-end="265" data-start="250">Reports To:</strong> Business Support Manager</p><h3 data-end="313" data-start="294" data-section-id="1xyyexd">Role Overview</h3><p data-start="314" data-end="636">We are seeking a proactive, detail-oriented Senior Support Specialist to provide administrative and operational support across UK branches. You will work closely with Talent Solutions and Business Support teams to ensure smooth office operations, excellent service delivery, and a positive employee and visitor experience.</p><h3 data-start="638" data-section-id="1xmbd3v" data-end="664">Key Responsibilities</h3><p data-start="666" data-end="695"><strong data-start="666" data-end="693">Branch &amp; Office Support</strong></p><ul data-start="696" data-end="1263"><li data-end="775" data-start="696" data-section-id="mldez0">Manage UK switchboard, handling and directing high-volume calls efficiently</li><li data-start="776" data-section-id="ifyf1e" data-end="855">Provide front-of-house support including visitor greeting and room bookings</li><li data-section-id="1uz2c6z" data-start="856" data-end="931">Support leadership with meetings, presentations, and event coordination</li><li data-section-id="1ivfbbz" data-start="932" data-end="1016">Coordinate internal/external meetings, webinars, and events (on-site and remote)</li><li data-end="1077" data-section-id="11p9km8" data-start="1017">Manage office supplies, budgets, and facilities requests</li><li data-end="1167" data-start="1078" data-section-id="tcbk0x">Support employee engagement activities and office events (recognition, charity, etc.)</li><li data-end="1225" data-start="1168" data-section-id="1tzj68c">Coordinate parking, interviews, and visitor logistics</li><li data-start="1226" data-section-id="1fiwkyx" data-end="1263">Ensure Health &amp; Safety compliance</li></ul><p data-end="1307" data-start="1265"><strong data-end="1305" data-start="1265">Administrative &amp; Operational Support</strong></p><ul data-end="1657" data-start="1308"><li data-section-id="141hh16" data-start="1308" data-end="1400">Handle CV formatting, data requests, marketing consent updates, and fraud/scam responses</li><li data-start="1401" data-section-id="gn9ens" data-end="1475">Support Salesforce reporting, data cleansing, and data integrity tasks</li><li data-end="1543" data-start="1476" data-section-id="14i4mdp">Assist with compliance checks (DBS, right-to-work, referencing)</li><li data-start="1544" data-section-id="1pcz2iu" data-end="1608">Prepare and issue contracts, TOBs, and related documentation</li><li data-end="1657" data-start="1609" data-section-id="11tb95r">Support onboarding and offboarding processes</li></ul><p data-start="1659" data-end="1692"><strong data-start="1659" data-end="1690">Temporary Workforce Support</strong></p><ul data-start="1693" data-end="1934"><li data-start="1693" data-section-id="qdyycq" data-end="1744">Support contractor onboarding and payroll setup</li><li data-end="1804" data-section-id="362szf" data-start="1745">Ensure accurate timesheets and contractor documentation</li><li data-start="1805" data-section-id="1kz7u7v" data-end="1875">Liaise with candidates and clients to support contractor lifecycle</li><li data-end="1934" data-section-id="1e5f03o" data-start="1876">Promote contractor benefits and engagement initiatives</li></ul><p data-start="1936" data-end="1962"><strong data-end="1960" data-start="1936">Systems &amp; Technology</strong></p><ul data-start="1963" data-end="2273"><li data-start="1963" data-section-id="zuyg2g" data-end="2031">Use Salesforce, DOMO, ServiceCloud, Workday, and MS Office tools</li><li data-end="2099" data-start="2032" data-section-id="hy1l8y">Provide basic IT support (devices, access, connectivity issues)</li><li data-start="2100" data-section-id="xk4ks9" data-end="2160">Support onboarding/offboarding of users and device setup</li><li data-section-id="13i3ojq" data-start="2161" data-end="2219">Assist with data quality, reporting, and system audits</li><li data-section-id="1a7vm72" data-start="2220" data-end="2273">Support system training and adoption across teams</li></ul><h3 data-end="2290" data-start="2275" data-section-id="1aojag">About You</h3><ul data-end="2680" data-start="2291"><li data-section-id="1ku1top" data-start="2291" data-end="2377">Experience in an administrative or office support role in a fast-paced environment</li><li data-start="2378" data-section-id="1p7nyz1" data-end="2428">Strong organisational and communication skills</li><li data-end="2499" data-start="2429" data-section-id="1fopkb1">High attention to detail and ability to manage multiple priorities</li><li data-end="2564" data-start="2500" data-section-id="stxlu5">Confident using business systems and learning new technology</li><li data-start="2565" data-section-id="axdviy" data-end="2626">Strong customer service mindset with a proactive approach</li><li data-end="2680" data-start="2627" data-section-id="1ijdj7k">Ability to work independently and collaboratively</li></ul><h3 data-end="2709" data-start="2682" data-section-id="fpob6l"> </h3><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/THVrZS5FZGdlY29tYmUuNzM0NjYuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
  • 2026-05-26T10:55:02Z
Billing Manager
  • Beaconsfield, Buckinghamshire
  • remote
  • Permanent
  • 40000 - 41000 GBP / Yearly
  • <p>Robert Half Accountancy &amp; Finance are partnering exclusively with an established and growing healthcare services organisation in seeking an experienced Billing Manager to lead its billing function (of 4 staff) and drive operational excellence across invoicing and revenue processes in a large, wider UK Finance team.</p><p> </p><p>This is an exciting opportunity for a hands-on Supervisor or Manager with strong billing, process, data and stakeholder management experience to join a collaborative finance environment supporting essential healthcare operations across the UK.</p><p> </p><p><strong>The Role</strong></p><p>Reporting to the Revenue &amp; Payables Manager, you will lead and develop the Billing Team, ensuring accurate, timely, and compliant billing across multiple operational service lines.</p><p> </p><p>You will play a key role in improving billing accuracy, streamlining processes, enhancing data quality, and reducing the time from service delivery through to invoicing.</p><p> </p><p>This role offers hybrid working, with occasional travel to operational sites for key meetings and projects.</p><p> </p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li>Lead and manage the Billing Team to deliver accurate and timely invoicing</li><li>Oversee end-to-end billing processes across NHS and private service pathways</li><li>Ensure billing activities align with contractual and month-end reporting deadlines</li><li>Drive continuous improvement in billing controls, systems, and data quality</li><li>Support automation initiatives and standardisation of processes</li><li>Maintain robust pricing controls, including inflationary uplifts</li><li>Work closely with Finance, Operations, Commercial, and Data teams to resolve billing issues and improve upstream processes</li><li>Support implementation of billing processes for new contracts and service lines</li><li>Deliver month-end KPIs, reporting, and performance metrics</li><li>Develop team capability through coaching, performance management, and cross-training</li></ul><p> </p><p><strong>About You</strong></p><p>The successful candidate will be an experienced billing or revenue professional with proven leadership capability and a strong understanding of end-to-end billing operations, work-flow complexities and data management.</p><p> </p><p>You will also have:</p><ul><li>Previous experience managing and developing teams</li><li>Strong organisational and stakeholder management skills</li><li>Excellent attention to detail and commitment to quality</li><li>Experience driving process improvement and operational efficiency</li><li>Confidence working with billing systems, data processes, and reporting tools</li><li>The ability to manage competing priorities in a fast-paced environment</li><li>Strong communication skills with the ability to influence at all levels</li></ul><p> </p><p><strong>What's on Offer</strong></p><ul><li>Hybrid working model</li><li>Opportunity to join a growing and purpose-driven organisation</li><li>Collaborative and supportive working culture</li><li>Career development and progression opportunities</li></ul><p> </p><p> </p><p>If you are an experienced Billing professional looking for your next Team-management opportunity, we'd love to hear from you.</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/SmFtZXMuQWRleS4wODk4MS4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
  • 2026-06-09T10:45:32Z
Purchase Ledger Supervisor
  • Datchet, Berkshire
  • remote
  • Permanent
  • 35000 - 40000 GBP / Yearly
  • <p><strong>Accounts Payable Team Leader - Datchet - Office based - £40.000 per annum</strong></p><p><strong>Role Overview</strong></p><p>The Accounts Payable (AP) Team Leader is responsible for overseeing the day-to-day operations of the accounts payable function, ensuring timely and accurate processing of supplier invoices, payments, and reconciliations. This role combines hands-on transactional work with team supervision, process improvement, and stakeholder management.</p><p> </p><p><strong>Key Responsibilities</strong></p><ol><li><strong> Team Leadership &amp; Management</strong></li></ol><ul><li>Supervise, mentor, and develop AP team members</li><li>Allocate workloads and monitor performance against KPIs</li><li>Conduct regular performance reviews and provide feedback</li><li>Support recruitment, onboarding, and training of new staff</li></ul><ol start="2"><li><strong> Accounts Payable Operations</strong></li></ol><ul><li>Oversee end-to-end AP processes (invoice processing, approvals, payments)</li><li>Ensure accuracy, timeliness, and compliance with company policies</li><li>Review and approve high-value or complex invoices and payment runs</li><li>Manage supplier onboarding and maintain accurate vendor records</li></ul><ol start="3"><li><strong> Process Improvement &amp; Controls</strong></li></ol><ul><li>Identify and implement process improvements and automation opportunities</li><li>Maintain and enforce internal controls to mitigate financial risk</li><li>Ensure compliance with audit requirements and support internal/external audits</li><li>Develop and document standard operating procedures</li></ul><p> </p><p><strong>Skills &amp; Experience</strong></p><p><strong>Essential:</strong></p><ul><li>Proven experience in accounts payable, with supervisory responsibility</li><li>Strong understanding of AP processes and financial controls</li><li>Experience with ERP/accounting systems</li><li>Excellent attention to detail and organizational skills</li><li>Strong leadership and team management abilities</li></ul><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/TWF4LkNvdXJ0bmFnZS4wNDU0MC4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
  • 2026-05-06T10:29:15Z
Finance Manager
  • Swindon, Wiltshire
  • remote
  • Temporary
  • 65000 - 65000 GBP / Yearly
  • <p>Robert Half are recruiting for a Finance Manager for a Swindon based business on an interim basis.</p><p>12 Months, Hybrid working pattern.</p><p>We are working with a well-established business in Swindon looking to appoint a Finance Manager.</p><p>This is a hands-on role with real ownership, ideal for someone who enjoys getting into the detail while leading a team and improving processes. </p><p>What you'll be doing:</p><p>Owning balance sheet integrity (recs, controls, sign-off)</p><p>Managing intercompany accounting across multiple entities</p><p>Supporting month-end / year-end close</p><p>Managing and developing a small finance team</p><p>Working within a large ERP environment (SAP / Oracle / Dynamics)</p><p>Partnering with stakeholders to improve reporting and controls </p><p>What we are looking for:</p><p>Qualified accountant (ACA / ACCA / CIMA)</p><p>Strong technical background (balance sheet, intercompany, IFRS)</p><p>Experience operating in a large / complex business</p><p>Previous team management or supervisory experience</p><p>Confident communicator who can add value beyond the numbers</p><p>Business with a strong, established finance function</p><p>Good exposure to systems, controls, and process improvement</p><p> </p><p> </p><p> </p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/RGF2aWQuQmVsc2hlci42MDEwNS4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
  • 2026-06-04T15:13:28Z
Office Manager
  • City of London, London
  • remote
  • Temporary
  • 20 - 25 GBP / Hourly
  • <p style="margin: 0in; font-family: Verdana; font-size: 7.5pt; color: black;">Role:</p><p style="margin: 0in; font-family: Verdana; font-size: 7.5pt; color: black;">Our client is looking to recruit an immediate, Office Manager for a 3 month role. In this role you will be responsible for the following duties: </p><p style="margin: 0in; font-family: Verdana; font-size: 7.5pt; color: black;"> </p><ul style="direction: ltr; unicode-bidi: embed; margin-top: 0in; margin-bottom: 0in;" type="disc"><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Complex calendar management for senior leadership (internal and external stakeholders) </li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Inbox and scheduling coordination, acting as a trusted gatekeeper and prioritisation partner</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Proactively identify calendar conflicts, priority misalignment, and anticipate needs before being asked</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Ensure the executive's time is always aligned to business priorities and high-leverage work</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Travel management, domestic and international, including itineraries, logistics, and contingency planning </li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Meeting logistics and preparation: pre-reads, agendas, follow-ups, and action tracking </li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Think strategically, not just tactically, understand how scheduling decisions impact business outcomes</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;"> Co-lead office relocation projects end-to-end from scoping and planning through to execution and handover </li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Coordinate with landlords, fit-out vendors, internal stakeholders, and People/Finance teams for smooth transitions</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Manage project timelines, budgets, logistics, and communication for office moves and refurbishments</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Own and drive strategic operational improvement projects as the London office scales</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Build scalable processes and documentation that grow with the business </li></ul><p style="margin: 0in; margin-left: .375in; font-family: Verdana; font-size: 7.5pt; color: black;"> </p><p style="margin: 0in; font-family: Verdana; font-size: 7.5pt; color: black;">Profile:</p><p style="margin: 0in; font-family: Verdana; font-size: 7.5pt; color: black;">The successful temporary, Office Manager will have 2-3 years experience working within an EA/Office Manager capacity and will have had exposure to supporting senior leadership. </p><p style="margin: 0in; font-family: Verdana; font-size: 7.5pt; color: black;"> </p><p style="margin: 0in; font-family: Verdana; font-size: 7.5pt; color: black;">You must be either immediate or on a 1 week notice to be considered for this role.</p><p style="margin: 0in; font-family: Verdana; font-size: 7.5pt; color: black;"> </p><p style="margin: 0in; font-family: Verdana; font-size: 7.5pt; color: black;">Client:</p><p style="margin: 0in; font-family: Verdana; font-size: 7.5pt; color: black;">Our client is a Tech start up. You will work 5 days per week in the office. </p><p style="margin: 0in; font-family: Verdana; font-size: 7.5pt; color: black;"> </p><p style="margin: 0in; font-family: Verdana; font-size: 7.5pt; color: black;">Salary &amp; Benefits:</p><p style="margin: 0in; font-family: Verdana; font-size: 7.5pt; color: black;">This immediate, temporary Office Manager role will be paying circa £20-25 per hour. This is dependant on experience.</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/RWxpYW5hLlphbWV0Ljc2NTk4LjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
  • 2026-04-30T08:59:37Z
Office Manager
  • City of London, London
  • remote
  • Contract
  • 20 - 24 GBP / Hourly
  • <p style="margin: 0in; font-family: Verdana; font-size: 7.5pt; color: black;">Role:</p><p style="margin: 0in; font-family: Verdana; font-size: 7.5pt; color: black;">Our client is looking to recruit an immediate, Office Manager for a 9 month Temporary role. In this role you will be responsible for the following duties: </p><p style="margin: 0in; font-family: Verdana; font-size: 7.5pt; color: black;"> </p><ul style="direction: ltr; unicode-bidi: embed; margin-top: 0in; margin-bottom: 0in;" type="disc"><li>Planning, coordinating and executing a range of events including meetings, hosted dinners, receptions and other corporate functions </li><li>Ensuring all IT, photocopier and other equipment is in place and operating </li><li>Overseeing all aspects relating to the office lease and communication with building management and reception </li><li>Visitor reception </li><li>Assistance with travel arrangements for local and visiting staff </li><li>Ensuring provision and storage of stationary and other office consumables </li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Providing assistance with immigration or visa requirements</li></ul><p style="margin: 0in; margin-left: .375in; font-family: Verdana; font-size: 7.5pt; color: black;"> </p><p style="margin: 0in; font-family: Verdana; font-size: 7.5pt; color: black;">Profile:</p><p style="margin: 0in; font-family: Verdana; font-size: 7.5pt; color: black;">The successful temporary, Office Manager will have at least 3 years experience working within an office manager function and will have had exposure to some executive assistant responsibilities. </p><p style="margin: 0in; font-family: Verdana; font-size: 7.5pt; color: black;"> </p><p style="margin: 0in; font-family: Verdana; font-size: 7.5pt; color: black;">You must be either immediate or on a 1 week notice to be considered for this role.</p><p style="margin: 0in; font-family: Verdana; font-size: 7.5pt; color: black;"> </p><p style="margin: 0in; font-family: Verdana; font-size: 7.5pt; color: black;">Client:</p><p style="margin: 0in; font-family: Verdana; font-size: 7.5pt; color: black;">Our client is a Mining firm based in the West End. You will be fully office based. </p><p style="margin: 0in; font-family: Verdana; font-size: 7.5pt; color: black;"> </p><p style="margin: 0in; font-family: Verdana; font-size: 7.5pt; color: black;">Salary &amp; Benefits:</p><p style="margin: 0in; font-family: Verdana; font-size: 7.5pt; color: black;">This immediate, temporary Office Manager role will be paying circa £20-23 per hour. This is dependant on experience.</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/RWxpYW5hLlphbWV0LjE2Mzg1LjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
  • 2026-05-07T08:49:36Z