<p>Our client is looking for a Temporary Client Engagement Administrator to join their Swansea based team. The successful candidate will provide administrative support and to ensure the efficient day to day running of the office. This post has a strong emphasis on client support and engagement.</p><p>Role duties include but are not limited to:</p><ul><li>Act as first point of contact with reception duties, including answering telephone enquiries, welcoming visitors, dealing with incoming and outgoing mail etc</li><li>Liaising with internal and external stakeholders</li><li>Scheduling appointments</li><li>Co-ordinating timetables</li><li>Maintaining records</li><li>Word processing of letters, reports and other documents</li><li>General clerical tasks including photocopying, filing, etc</li><li>Complete routine health& safety checks</li><li>Order stationery and other supplies</li></ul><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/RmZpb24uUGVycmV0dC4wMjk4OS4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
<p><strong>Customer Service Administrator</strong><br /> <strong>Salary:</strong> £26,000-£28,000 per annum<br /> <strong>Location:</strong> Swindon - Office Based<br /> <strong>Job Type:</strong> Full-time, Permanent</p><p>Robert Half are working with a growing, technology-led organisation to recruit a Customer Service Representative. This is an excellent opportunity to join a dynamic and expanding business with a strong focus on delivering outstanding customer experiences.</p><p><strong>The Role</strong></p><p>As a Customer Service Administrator, you will play a key role in supporting customers across multiple communication channels. This position requires a proactive, highly organised individual who is comfortable managing several processes at once and prioritising effectively in a fast-paced environment.</p><p><strong>Key Responsibilities</strong></p><ul><li>Respond promptly and professionally to customer enquiries via phone, email and other channels.</li><li>Provide accurate information regarding products and services.</li><li>Resolve customer issues and complaints efficiently, ensuring a positive outcome.</li><li>Process orders, returns and exchanges accurately.</li><li>Maintain and update customer records within internal systems.</li><li>Liaise with internal departments to ensure seamless service delivery.</li><li>Identify opportunities to improve processes and enhance the customer journey.</li><li>Work towards individual and team performance targets.</li></ul><p><strong>About You</strong></p><ul><li>Previous experience in a customer service role, ideally within a fast-paced environment.</li><li>An excellent communicator with strong verbal and written skills.</li><li>Proactive and solutions-focused, with strong problem-solving abilities.</li><li>Highly organised, with the ability to manage multiple tasks and prioritise effectively.</li><li>Tech savvy and confident using a range of systems.</li><li>Experience using an ERP system and Microsoft Outlook is desirable.</li><li>A strong team player with a positive, professional approach.</li></ul><p><strong>What's on Offer</strong></p><ul><li>Competitive salary of £26,000-£28,000 per annum.</li><li>Opportunities for professional development within a growing company.</li><li>Supportive and collaborative working environment.</li></ul><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/UmFjaGVsLlNoYXcuMjk0MTAuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
<p>Responsibilities: * Managing the mail room, including sorting and distributing post * Receiving and handling deliveries * Ordering and maintaining stock of beverages and office supplies * Supporting basic office equipment upkeep * Ensuring meeting rooms are clean, tidy, and well-prepared for use * Adhoc duties as required.</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/bGV3aXMueW91bmcuOTM3MzAuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
