<h2 data-start="236" data-end="282">Customer Service Administrator</h2><p data-end="335" data-start="283"><strong data-start="283" data-end="335">Full-time | Permanent | Edinburgh (Office-based)</strong></p><p data-end="677" data-start="337">An established, long-standing business based in Edinburgh is seeking a Customer Service & Administration Officer to join their close-knit team. This is a permanent, office-based role offering variety, responsibility, and the opportunity to become a key part of day-to-day operations within a supportive and friendly working environment.</p><p data-start="679" data-end="817">The organisation is family-run, with a high staff retention rate and a relaxed, collaborative culture where everyone supports one another.</p><h3 data-start="824" data-end="838">The Role</h3><p data-start="839" data-end="1063">This is a hands-on role supporting the smooth running of the office and wider operations. You will be involved in customer service, administration, order coordination, and liaising with internal teams and external suppliers.</p><p data-end="1200" data-start="1065">This position is ideally full-time (Monday to Friday, 9am-5pm)</p><h3 data-end="1233" data-start="1207">Key Responsibilities</h3><ul data-end="1976" data-start="1235"><li data-start="1235" data-end="1298"><p data-start="1237" data-end="1298">Providing high-quality customer service via phone and email</p></li><li data-start="1299" data-end="1372"><p data-end="1372" data-start="1301">Handling day-to-day administrative tasks to support office operations</p></li><li data-start="1373" data-end="1433"><p data-start="1375" data-end="1433">Processing payments and carrying out basic banking tasks</p></li><li data-end="1488" data-start="1434"><p data-end="1488" data-start="1436">Managing stock orders, invoicing, and stock checks</p></li><li data-end="1564" data-start="1489"><p data-start="1491" data-end="1564">Coordinating orders from placement through to delivery and installation</p></li><li data-start="1565" data-end="1640"><p data-start="1567" data-end="1640">Liaising with internal teams, warehouse staff, and external contractors</p></li><li data-end="1700" data-start="1641"><p data-start="1643" data-end="1700">Managing timelines for orders, deliveries, and fittings</p></li><li data-start="1701" data-end="1776"><p data-start="1703" data-end="1776">Communicating with customers regarding scheduling, queries, and updates</p></li><li data-end="1837" data-start="1777"><p data-end="1837" data-start="1779">Supporting logistics and resolving any issues that arise</p></li><li data-end="1898" data-start="1838"><p data-end="1898" data-start="1840">Maintaining accurate records using an Excel-based system</p></li><li data-start="1899" data-end="1976"><p data-start="1901" data-end="1976">Covering supervisory duties during periods of annual leave where required</p></li></ul><p data-end="2106" data-start="1978">The role can be time-sensitive and requires someone comfortable juggling multiple priorities while remaining calm and organised.</p><h3 data-start="2113" data-end="2147">Skills & Experience Required</h3><p data-start="2149" data-end="2163"><strong data-end="2163" data-start="2149">Essential:</strong></p><ul data-start="2164" data-end="2424"><li data-end="2212" data-start="2164"><p data-end="2212" data-start="2166">Strong customer service and telephone manner</p></li><li data-start="2213" data-end="2267"><p data-start="2215" data-end="2267">Excellent organisational and prioritisation skills</p></li><li data-start="2268" data-end="2336"><p data-start="2270" data-end="2336">Confidence dealing with customers, suppliers, and internal teams</p></li><li data-end="2371" data-start="2337"><p data-start="2339" data-end="2371">Proficiency in Microsoft Excel</p></li><li data-end="2424" data-start="2372"><p data-end="2424" data-start="2374">Self-motivated with a proactive, can-do attitude</p></li></ul><p data-end="2440" data-start="2426"><strong data-start="2426" data-end="2440">Desirable:</strong></p><ul data-end="2649" data-start="2441"><li data-end="2523" data-start="2441"><p data-end="2523" data-start="2443">Previous experience in an administrative, customer service, or operations role</p></li><li data-end="2584" data-start="2524"><p data-start="2526" data-end="2584">Experience coordinating orders, logistics, or scheduling</p></li><li data-end="2649" data-start="2585"><p data-end="2649" data-start="2587">Willingness to learn and build product or industry knowledge</p></li></ul><p data-start="2651" data-end="2719">Candidates who are qualified by experience (QBE) will be considered.</p><h3 data-start="2726" data-end="2747">What's on Offer</h3><ul data-start="2749" data-end="3119"><li data-start="2749" data-end="2782"><p data-end="2782" data-start="2751">Permanent, full-time position</p></li><li data-start="2783" data-end="2817"><p data-end="2817" data-start="2785">Salary dependent on experience</p></li><li data-end="2942" data-start="2818"><p data-start="2820" data-end="2862">28 days' holiday including bank holidays</p></li><li data-start="2818" data-end="2942"><p data-start="2820" data-end="2862">Statutory pension contributions</p></li><li data-start="2979" data-end="3003"><p data-start="2981" data-end="3003">Free on-site parking</p></li><li data-start="3004" data-end="3053"><p data-start="3006" data-end="3053">6-month probation period based on performance</p></li><li data-start="3054" data-end="3119"><p data-end="3119" data-start="3056">Friendly, relaxed working environment with long-serving staff</p></li></ul><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/SGFtaXNoLkNoYXBwbGUuMTAxNjIuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
<p>Our client is looking for a Temporary Client Engagement Administrator to join their Swansea based team. The successful candidate will provide administrative support and to ensure the efficient day to day running of the office. This post has a strong emphasis on client support and engagement.</p><p>Role duties include but are not limited to:</p><ul><li>Act as first point of contact with reception duties, including answering telephone enquiries, welcoming visitors, dealing with incoming and outgoing mail etc</li><li>Liaising with internal and external stakeholders</li><li>Scheduling appointments</li><li>Co-ordinating timetables</li><li>Maintaining records</li><li>Word processing of letters, reports and other documents</li><li>General clerical tasks including photocopying, filing, etc</li><li>Complete routine health& safety checks</li><li>Order stationery and other supplies</li></ul><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/RmZpb24uUGVycmV0dC42NjQyNi4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
<p style="margin: 0in; font-family: Verdana; font-size: 7.5pt; color: black;">Role:</p><p style="margin: 0in; font-family: Verdana; font-size: 7.5pt; color: black;">Our client is looking to recruit an immediate, temporary Receptionist for a 6 month role. In this role you will be responsible for the following duties: </p><p style="margin: 0in; font-family: Verdana; font-size: 7.5pt; color: black;"> </p><ul type="disc" style="direction: ltr; unicode-bidi: embed; margin-top: 0in; margin-bottom: 0in;"><li>Being the face of the office, welcoming and engage with guests/clients and managing the reception desk</li><li>Handling switchboard and ensuring meeting rooms and office spaces are well presented.</li><li>Manage meeting room bookings, set up and catering/tea, coffee and water set-up for meetings etc.</li><li>Oversee reception inbox</li><li>Handle post, couriers, and taxi bookings</li><li>Maintain visitor and security access</li><li>Assist the Facilities Head and liaise with IT for troubleshooting</li><li>Any ad-hoc duties</li><li>Booking meeting rooms, setting up AV for calls/meetings, and arranging couriers, taxis, and supplies</li><li>Managing post, parcels, office supplies, staff fobs, and small administrative tasks</li><li>Assisting with office events</li></ul><p style="margin: 0in; margin-left: .375in; font-family: Verdana; font-size: 7.5pt; color: black;"> </p><p style="margin: 0in; font-family: Verdana; font-size: 7.5pt; color: black;">Profile:</p><p style="margin: 0in; font-family: Verdana; font-size: 7.5pt; color: black;">The successful temporary, Receptionist will have at least 3 years experience working within a Reception function and will have had exposure to a corporate setting. </p><p style="margin: 0in; font-family: Verdana; font-size: 7.5pt; color: black;"> </p><p style="margin: 0in; font-family: Verdana; font-size: 7.5pt; color: black;">You must be either immediate or on a 1 week notice to be considered for this role.</p><p style="margin: 0in; font-family: Verdana; font-size: 7.5pt; color: black;"> </p><p style="margin: 0in; font-family: Verdana; font-size: 7.5pt; color: black;">Client:</p><p style="margin: 0in; font-family: Verdana; font-size: 7.5pt; color: black;">Our client is a Renewables business based in the City of London. You will work 5 days per week from their office.</p><p style="margin: 0in; font-family: Verdana; font-size: 7.5pt; color: black;"> </p><p style="margin: 0in; font-family: Verdana; font-size: 7.5pt; color: black;">Salary & Benefits:</p><p style="margin: 0in; font-family: Verdana; font-size: 7.5pt; color: black;">This immediate, temporary Receptionist role will be paying circa £14-17 per hour. This is dependant on experience.</p><p style="margin: 0in; margin-left: .375in; font-family: Calibri; font-size: 11.0pt;"> </p><p style="margin: 0in; margin-left: .375in; font-family: Calibri; font-size: 11.0pt;"> </p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/RWxpYW5hLlphbWV0LjAzMDY5LjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
<p>We are looking for a proactive Finance Assistant to join our clients dynamic Finance Team in Warwickshire. This fast-paced, hands-on role places you at the core of the finance operations, where you will support credit control, payroll, and purchase ledger activities.</p><p> </p><p>Key Responsibilities:</p><p>- Sales Ledger & Credit Control</p><p>- Support invoice query investigations</p><p>- Assist with debt collection and manage aged debt</p><p>- Collaborate closely with the Sales Ledger Controller and Finance Manager</p><p> </p><p>- Payroll</p><p>- Help prepare weekly, four-weekly, and monthly payroll submissions</p><p>- Handle payroll queries from branches</p><p>- Complete payroll checks and reconciliations</p><p>- Process new starter documentation</p><p> </p><p>- Purchase Ledger</p><p>- Upload invoices via Dext</p><p>- Assist with payment queries</p><p>- Manage and organize the Finance inbox</p><p> </p><p>Additionally, you will have the opportunity to engage in ad-hoc finance projects alongside the Finance Manager and CFO.</p><p> </p><p>What We're Looking For:</p><p>- Experience in a finance environment (essential)</p><p>- Proficiency in Excel</p><p>- Xero experience is helpful but not essential</p><p>- Strong attention to detail and solid numerical skills</p><p>- Organized, proactive, and comfortable juggling priorities</p><p>- A genuine can-do attitude with clear communication skills</p><p> </p><p>If you thrive in a varied role and take pride in maintaining accurate numbers, we would love to hear from you.</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/Q2FpdGxpbi5TbWl0aC41MDQ1Mi4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">