8 results for Service Delivery Manager jobs

IT Manager

London, London
remote
Permanent
40000 - 60000 GBP / Yearly
IT Manager Location: Watford & London (with travel as required) Reports to: Group Head of ITAre you an experienced IT professional who thrives in a multi-site business environment? We are seeking an IT Manager to oversee the day-to-day delivery of reliable, secure, and efficient IT services across a group of dynamic UK-based companies.Reporting to the Group Head of IT, you will play a key role in ensuring that our IT infrastructure is robust, our users are well-supported, and that our systems remain secure and compliant with data protection regulations. This is an exciting opportunity for someone who enjoys a broad and hands-on IT role and wants to make a meaningful impact across multiple businesses.Key Responsibilities:<ul data-start="960" data-end="2136"><li data-end="1141" data-start="960">IT Support and Service Delivery: Provide high-quality IT support across UK sites, managing incidents, requests, and problems to ensure timely resolution and user satisfaction.</li><li data-end="1332" data-start="1142">Infrastructure Management: Maintain the performance and availability of Microsoft 365, networking, cloud, and on-premise infrastructure; implement proactive monitoring and maintenance.</li><li data-start="1333" data-end="1529">Security and Compliance: Enforce IT security policies and ensure compliance with GDPR and other relevant standards. Support risk reviews, business continuity, and disaster recovery planning.</li><li data-start="1530" data-end="1678">Project Coordination: Assist in delivering IT projects and new technology rollouts in collaboration with the Group Head of IT and local teams.</li><li data-start="1679" data-end="1819">Vendor and Asset Management: Manage supplier relationships, IT procurement, and accurate tracking of hardware, software, and licenses.</li><li data-end="1953" data-start="1820">Policy and Documentation: Ensure consistent application of IT policies and maintain up-to-date documentation and user guidance.</li><li data-end="2136" data-start="1954">User Training and Engagement: Act as a key point of contact for IT queries, supporting onboarding and providing training where needed to drive user confidence and productivity.</li></ul>Candidate Profile:Essential:<ul data-start="2183" data-end="2650"><li data-start="2183" data-end="2268">Strong experience in IT operations across multi-site or multi-business environments</li><li data-end="2336" data-start="2269">In-depth knowledge of Microsoft 365, Azure, and IT infrastructure</li><li data-start="2337" data-end="2399">Good understanding of UK GDPR and IT compliance requirements</li><li data-start="2400" data-end="2501">Excellent communication skills with the ability to explain technical matters to non-technical users</li><li data-start="2502" data-end="2600">Proven problem-solving and organisational skills with the ability to manage competing priorities</li><li data-start="2601" data-end="2650">Self-motivated, proactive, and service-oriented</li></ul>Additional Requirements:<ul data-end="3074" data-start="2894"><li data-end="2982" data-start="2894">Regular travel to Watford and London offices, with occasional travel to other UK sites</li><li data-start="2983" data-end="3008">Full UK driving licence</li><li data-end="3074" data-start="3009">Flexibility to provide support outside core hours when required</li></ul>Why Join Us?This role offers the opportunity to take ownership of core IT functions in a varied, challenging, and supportive environment. You'll work closely with operational teams and senior leaders to shape the delivery of IT services that support the evolving needs of the business. In return, we offer a competitive salary, the opportunity to grow within the organisation, and the chance to play a key role in our continued digital development.Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/V2lsbC5TdGVhZC41ODUyMi4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
2025-07-07T21:11:24Z

Client Accounting Manager

Swindon, Wiltshire
remote
Permanent
45000 - 50000 GBP / Yearly
Robert Half are working in partnership with an established accountancy firm in Swindon to recruit a Client Accounting Manager to join their team on a full-time permanent basis. The Client Accounting Manager role will be involved with providing professional and efficient technical processing, support, and advice across a broad client base. This role also involves leading a team, managing a portfolio of clients, and overseeing services, including bookkeeping, management accounts, statutory accounts, and corporation/personal tax. You will be working closely with both clients and the senior leadership team to ensure high-quality service delivery and continuous process improvement. This is a great opportunity for an experienced Accountant that has been working within an accounting practice that is looking for a new challenge within a reputable firm that is offering a progression path to Partner in the near future. The salary is circa £50,000 plus a number of benefits. About the Role This is a varied and dynamic position requiring exceptional technical expertise and leadership skills. You'll work across a range of client types, from sole traders to limited companies, ensuring compliance with deadlines and processing budgets. In addition to client-facing responsibilities, you'll mentor and supervise team members, foster development, and identify opportunities for process enhancements. Key Responsibilities: <ul><li>Preparing and producing client accounts, including statutory and management accounts.</li><li>Completing personal and corporation tax computations.</li><li>Conducting client meetings, offering timely and tailored advice.</li><li>Supervising and mentoring team members while reviewing and delegating tasks effectively.</li><li>Enhancing operational efficiencies and maintaining high-quality internal processes.</li><li>Managing long-term client relationships and ensuring proactive communication.</li></ul><h3> </h3><h3 id="requirements">Requirements</h3> To be considered for the Client Accounting Manager role, you must ideally possess the following skills/experience:Key Competencies:<ul><li>ACCA or ACA qualified (2+ years post-qualification in accountancy practice).</li><li>Strong attention to detail and time management.</li><li>Ability to work independently and deliver under deadlines.</li><li>Proven experience mentoring junior staff and leading teams.</li><li>Effective communication skills and the ability to provide sound financial advice.</li><li>Audit experience is advantageous but not essential.</li></ul> Specific Skills: <ul><li>Ability to prepare annual accounts for SME's, sole traders, and partnerships.</li><li>Expertise in monthly/quarterly management accounts, including ledger work.</li><li>Proficiency in adhering to compliance work deadlines.</li><li>Commercial awareness and an understanding of revenue generation</li></ul> Salary & Benefits <ul><li>Circa £50,000 annual salary</li><li>Pension scheme </li><li>25 days annual leave</li><li>Free parking</li><li>Company events</li><li>Free tea & coffee</li></ul>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/cGF0cmljay5jaHVuZy45NTM4Ni4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
2025-08-29T08:06:26Z

Head of Finance Services

Pontypridd, Rhondda Cynon Taff
remote
Permanent
70000 - 80000 GBP / Yearly
Robert Half Talent Solutions are seeking finance leader to be the Head of Finance Services for a prestigious organisation based in Pontypridd.Role responsibilitiesThe Head of Finance Services (HoFS) will lead the Finance Service Centre of Excellence, a large team of finance operations and delivery roles providing services to all parts of the Group. As a senior member of the Central Finance leadership, the HoFS will oversee finance operations and ensure high levels of service delivery and support.<ul><li>Lead and optimise the Finance Service Centre of Excellence organisation, and the services operations it delivers across the Group, by driving operational excellence, process design, standardisation and optimisation, and ensuring compliance across finance operations landscape to provide effective and efficient finance services to the group. This will include working with Finance Transformation functions and process Subject Matter Experts to deliver innovative and other automation initiatives.</li><li>Lead, develop and mentor a high-performing Service Centre of Excellence team, by fostering a high trust culture of accountability, efficiency, and continuous improvement to provide effective and efficient finance services to the group.</li><li>Oversee end-to-end transactional finance operations, including Purchase-to-pay (P2P), Order-to-cash (O2C), Cash and Treasury Management services and Passenger Revenue, by serving as the primary route of escalation and developing processes to monitor operational performance.</li><li>Establish and monitor key performance indicators (KPIs), service level agreements (SLAs), and operational benchmarks by working with finance colleagues and the wider business to establish principles fit for the business</li></ul>Who we're looking for<ul><li>Qualified accountant with experience of working at a high level or similar role within a complex organisation.</li><li>Demonstrable experience of finance operations (such as shared services) including developing and managing service delivery, for example, against KPIs and SLAs.</li><li>Proven working experience of financial governance, audit, or internal control/compliance.</li><li>Experience of leading and managing a large team of differing levels of experience and qualifications, with the ability to establish and develop a team that meets changing business and budgetary requirements.</li></ul>On offer: A salary of from £70,000 to £80,000 plus a generous benefits package including heavily subsidised rail travel. Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/Q2hhcmxvdHRlLmFsbGVuLjM5Mjc2LjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
2025-07-29T09:11:18Z

IT Project Manager

North London, London
remote
Permanent
45000 - 55000 GBP / Yearly
The CompanyMy client is a top 50 Managed Service Provider (MSP) in Europe, delivering fully managed IT services to a range of UK and global clients 24 hours a day, 365 days a year. With a proven track record of providing enterprise-grade support, security, and consulting solutions, they cater to mid-sized and growing businesses in the property, retail, financial services, and healthcare sectors. The company has experienced significant organic growth over the past five years, a trajectory further accelerated by strategic acquisitions. The RoleWe're looking for a Technical Project Manager to join a growing team. As a pivotal member of the Professional Services team, you'll be responsible for overseeing the delivery of multiple IT infrastructure, cloud, and architectural projects, ensuring they are managed effectively and exceed client expectations.Reporting to the Head of Professional Services, you will be responsible for ensuring project scopes are tightly controlled and that projects are delivered on time, within budget, and to an outstanding level of quality. You'll support Project Engineers by coordinating resources, assisting with project plan development, managing stakeholder communication, and reporting on progress. Key responsibilities include:<ul><li>Managing projects from initial planning to completion, ensuring all governance is followed.</li><li>Working with Project Engineers to create project plans and define requirements.</li><li>Developing strategies for risk mitigation and contingency planning.</li><li>Scheduling project deliverables, goals, and milestones.</li><li>Coordinating with third-party suppliers to ensure successful project delivery.</li><li>Managing internal and external stakeholder expectations through clear communication.</li><li>Ensuring projects are completed on time, within budget, and in line with quality standards.</li></ul> Your ProfileYou are an experienced and enthusiastic Project Manager from the MSP IT sector. You possess a strong technical background and a proven ability to lead projects with a meticulous attention to detail.Required Attributes:<ul><li>Strong technical knowledge of common IT product stacks.</li><li>Demonstrated leadership skills in project management.</li><li>Exceptional organisational, presentation, and customer service skills.</li><li>Outstanding written and verbal communication skills.</li><li>A motivated approach to delivering excellent customer service.</li><li>The ability to engage with stakeholders at all levels, from technical teams to senior management.</li><li>Calm under pressure and a good decision-maker.</li></ul> Desirable Skills & Certifications:<ul><li>Formal project management certification (PMP, PRINCE2, or similar).</li><li>Strong presentation skills.</li></ul> Salary & BenefitsThis Role will pay up to £55,000 plus benefitsThe client also have offices in Essex, Midlands and the South of England and wold consider candidates from all of those locations. Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/SmVybWFpbmUuTHluY2guMzc4NzQuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
2025-08-13T17:12:53Z

Project Manager

Hounslow, London
remote
Permanent
45000 - 55000 GBP / Yearly
Robert Half are exclusively partnering with a leading transport services provider in Hounslow to recruit a Project Manager.This well-established business operates passenger and staff transport solutions for one of the world's busiest airports, ensuring the safe, efficient, and timely movement of people every day. They work closely with airport authorities, airlines, and service partners to deliver high-quality, reliable transport and logistics services, maintaining a vital role in keeping airport operations running smoothly.We are seeking a motivated and results-driven Project Manager to lead the planning, execution, and delivery of a diverse range of operational projects, from large fleet procurement to community outreach programmes. This is not an IT-focused project role; instead, you will be driving tangible, business-critical projects that have a direct impact on daily operations and stakeholder engagement.The Role:<ul data-end="1668" data-start="1166"><li data-end="1251" data-start="1166">Define project scope, goals, and deliverables in collaboration with stakeholders.</li><li data-start="1252" data-end="1324">Develop detailed project plans, schedules, and resource allocations.</li><li data-end="1423" data-start="1325">Coordinate and lead internal teams and third-party contractors/vendors for flawless execution.</li><li data-start="1424" data-end="1505">Monitor and track progress, risks, and issues; proactively drive resolutions.</li><li data-end="1577" data-start="1506">Ensure projects are delivered on time, within scope, and on budget.</li><li data-end="1668" data-start="1578">Prepare and deliver materials and presentations to internal and external stakeholders.</li></ul>About You:<ul data-start="1687" data-end="1939"><li data-end="1742" data-start="1687">3-7 years' proven experience in project management.</li><li data-end="1797" data-start="1743">PRINCE2, PMP, Agile/Scrum certification desirable.</li><li data-start="1798" data-end="1865">Excellent organisational, leadership, and communication skills.</li><li data-end="1939" data-start="1866">Experience in managing multiple projects in a fast-paced environment.</li></ul>Salary: c. £55,000 per annum + benefits.If you're a proactive and commercially minded Project Manager who thrives on delivering high-impact operational projects, we'd love to hear from you.Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/cnlhbi50dWNrZXIuMzUyMDAuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
2025-08-15T13:18:50Z

Head of Delivery

London, London
remote
Permanent
75000 - 95000 GBP / Yearly
Robert Half has partnered with a Digital Agency design and creative agency based in London looking to add a Head of Delivery to their growing team. This role will be client facing while managing the project, support and product and platform teams in the design and creative industry.Role: They are looking to hire a Head of Delivery with 3+ years experience inc:<ul><li>Digital agency experience </li><li>Knowledge of SEO and UX</li><li>Experience managing teams </li><li>Experience managing large budgets </li></ul>Role: Head of DeliverySalary: £75,000 - £95,000Location: London (2 days a week in office)Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/RXJpay5Pc21hbi42OTQ4Ni4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
2025-09-01T08:48:58Z

Account Executive - Finance

Perth, Perth & Kinross
remote
Permanent
22000 - 26000 GBP / Yearly
Robert Half is partnering with a well-known company within the Financial Services sector with offices located in Perth, Scotland. This company emphasises the importance of inclusion and continuous growth through focus on the people. The company has seen growth throughout the last years, and are looking to continue to add to their current team in Scotland.This trainee role of Account Executive will be essential for business development and you will be market mapping, as well as engaging with future clients in the local area, acting as an advocate for the business and its offering. This role will involve communication via phone, email, and other relevant methods, while keeping up to date records.Responsibilities will include but not be limited to:<ul><li>Liaise with the team</li><li>Market mapping to identify new business opportunities</li><li>Building relationships with both external and internal stakeholders</li><li>Administrative duties: updating the client records and information on other activities</li><li>Manage your own workload and prioritise tasks</li><li>Involvement in projects and campaigns</li></ul>RequirementsThis is an entry level position, and would suit a recent graduate, a school leaver or someone looking to secure their first role within Financial Services with excellent potential for development, growth, and promotion opportunities. To be successful in this role, you will be:<ul><li>an excellent communicator (verbal and written)</li><li>confident in your delivery, especially over the phone with varied clientele</li><li>competent with common IT software</li><li>able to accurately update information and analyse data; have a high attention to detail</li><li>able to prioritise your tasks & day effectively</li><li>a driven individual, with positive attitude and keen to learn</li></ul>Previous experience in sales environment, target driven roles, and/or customer service roles would be beneficial but not essential.On offer<ul><li>Comprehensive training and development</li><li>Opportunities to grow and advance in your career within the business</li><li>Holiday allowance & Pension contributions</li><li>Welcoming, enthusiastic, and fun team: regular team events and activities, and a supportive culture</li><li>Compensation from £22,000 - £25,000 per annum, which consists of a base salary & monthly bonus (bonus calculated based on performance against targets)</li></ul>Working hours are 9-5 and an early finish on Friday, no weekend work. This role is based on-site in Perth, Scotland, and the current team works from the office. Occasional working from home/flexibility is available when required & can be discussed with line managers - sometimes life happens, and the business is supportive of making things work.If this is of interest, please get in touch with Kathryn Smith at Robert Half or apply with an up to date CV. Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/S2F0aHJ5bi5TbWl0aC41OTIyMi4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
2025-07-08T08:55:01Z

Business Development Trainee

Perth, Perth & Kinross
remote
Permanent
22000 - 25000 GBP / Yearly
Robert Half is partnering with a well-known company within the Financial Services sector with offices located in Perth, Scotland. This company emphasises the importance of inclusion and continuous growth through focus on the people. The company has seen growth throughout the last years, and are looking to continue to add to their current team in Scotland.This Business Development trainee role will sit within an established team and you will be market mapping, as well as engaging with future clients in the local area, acting as an advocate for the business and its offering. This role will involve communication via phone, email, and other relevant methods, while keeping up to date records.Responsibilities will include but not be limited to:<ul><li>Outbound and inbound calls</li><li>Liaise with the team</li><li>Market mapping to identify new business opportunities</li><li>Building relationships with both external and internal stakeholders</li><li>Administrative duties: updating the client records and information on other activities</li><li>Manage your own workload and prioritise tasks</li><li>Involvement in projects and campaigns</li></ul>RequirementsThis is an entry level position, and would suit a recent graduate, a school leaver or someone looking to secure their first role within a professional environment with excellent potential for development, growth, and promotion opportunities. To be successful in this role, you will be:<ul><li>an excellent communicator (verbal and written)</li><li>confident in your delivery, especially over the phone with varied clientele</li><li>competent with common IT software</li><li>able to accurately update information and analyse data; have a high attention to detail</li><li>able to prioritise your tasks & day effectively</li><li>a driven individual, with positive attitude and keen to learn</li></ul>Previous experience in sales environment, target driven roles, and/or customer service roles would be beneficial but not essential.On offer<ul><li>Comprehensive training and development</li><li>Opportunities to grow and advance in your career within the business</li><li>Holiday allowance & Pension contributions</li><li>Welcoming, enthusiastic, and fun team: regular team events and activities, and a supportive culture</li><li>Compensation from £22,000 - £25,000 per annum, which consists of a base salary & monthly bonus (bonus calculated based on performance against targets)</li></ul>Working hours are 9-5 and an early finish on Friday, no weekend work. This role is based on-site in Perth, Scotland, and the current team works from the office. Occasional working from home/flexibility is available when required & can be discussed with line managers - sometimes life happens, and the business is supportive of making things work. Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/cmVnZ2llLm1jbWFob24uMjA5MDkuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
2025-08-07T16:04:35Z