<p>Robert Half have partnered on an exclusive basis with Envolve Infrastructure to recruit an <strong>IT Manager</strong> on a permanent basis.</p><p>Envolve Infrastructure currently serves the water, environmental and energy sectors. They connect over 16 million customers with essential water, energy and transport services across the regions in which they operate. <br /><br />Through their strategic partnerships and long-term frameworks, they provide specialist infrastructure support to the water and waste sector. Improving water quality, operational efficiency and network resilience and have done so since 1984. Additionally, the organisation offers Specialist and Civil Engineering services relating to the sector.</p><p> </p><p><strong>IT Manager</strong></p><p><strong>Envolve Infrastructure Ltd</strong> are a subsidiary of Renew Holdings Plc and are looking to recruit an <strong>IT Manager</strong> to accommodate the ambitions of the subsidiary to grow both organically and by acquisition.</p><p>Renew Holdings Plc are a holding company which gives autonomy to its operating subsidiaries, enabling them to be competitive and effective in their individual markets whilst setting overall standards.</p><p>The provision of Information Technology within the Renew Group subsidiaries closely mirrors the business model that is the foundation of the success of the Group. Each subsidiary directly employs their own IT resources, with a small team at the centre providing central support, guidance and governance.</p><p><strong>ABOUT THE ROLE</strong></p><p>Reporting to the Head of Services, the IT Manager role is a "hands-on" position responsible for the day-to-day operation of the IT function, ensuring systems, networks and services run smoothly and securely. The ideal candidate will have aspirations to progress into a managerial position through development of the department and its staff. Whilst the role will initially operate as a standalone position within Envolve Infrastructure, there will be close collaboration with the IT team at our sister Group company, Browne Group, working together to align systems, share knowledge, digitisation, and support Group initiatives. The successful candidate will play a key part in developing the IT department further, with plans to introduce and mentor an IT Apprentice to support the growing needs of the business.</p><p><strong>RESPONSIBILITIES</strong></p><p><strong>Strategic Planning & Delivery</strong></p><ul><li>Develop and implement the annual IT strategy in alignment with company goals, and Group Minimum Requirements (GMR).</li><li>Lead the planning and execution of IT projects, ensuring timely delivery, stakeholder engagement, and measurable outcomes</li></ul><p><strong>Budget Management</strong></p><ul><li>Develop and implement the annual IT strategy in alignment with company goals and Group Minimum Requirements (GMR)</li><li>Own and manage the annual IT budget, including forecasting, cost control, and reporting</li><li>Oversee procurement of hardware, software, and services, ensuring value for money and adherence to procurement policies and GMR levels of authority</li><li>Monitor and report on IT expenditure, identifying efficiencies and supporting financial planning</li></ul><p><strong>Governance & Compliance</strong></p><ul><li>Ensure all IT operations meet the minimum requirements set by Group, including Technical Security Audit (based on CIS security controls) and NIST Frameworks.</li><li>Development and review of IT policies and procedures</li><li>Lead internal (e.g. GMR, system) and external audits (e.g. Cyber Essentials Plus)</li></ul><p><strong>Infrastructure & Service Management</strong></p><ul><li>Oversee the performance, maintenance, and security of IT infrastructure, including networks, servers, cloud platforms, and end-user devices</li><li>Ensure robust disaster recovery and business continuity plans are in place and regularly tested</li><li>Manage service desk operations and ensure timely resolution of technical issues</li></ul><p><strong>Leadership & Development</strong></p><ul><li>Lead, mentor, and develop the IT team, fostering a culture of collaboration, accountability, and continuous learning</li></ul><p><strong>Stakeholder Engagement</strong></p><ul><li>Act as the primary liaison between the company and Group IT Director</li><li>Build strong relationships with internal stakeholders to understand business needs and deliver effective technology solutions</li></ul><p><strong>SKILLS, EXPERIENCE & QUALIFICATIONS</strong></p><ul><li>An understanding of Cyber Essentials Plus, CIS audits and NIST frameworks is also required to ensure the business meets the challenges of cyber security hygiene</li><li>Hands on knowledge of Microsoft 365 is required to drive the platform forward to ensure the business makes the full use of the collaboration tools (Teams, SharePoint etc.).</li><li>A good knowledge of the security features of 365 (Entra/Azure AD) is required to ensure the business leverages the maximum potential of cyber hygiene and GDPR best practice</li><li>Understanding the importance of Identity Threat Management</li><li>Experience or understanding of SentinelOne MDR</li><li>Experience in using third party SOC provision</li><li>Experience or understanding of Mimecast</li><li>Knowledge of IT service management (ITSM) frameworks, ITIL practices, and IT governance</li><li>Excellent problem-solving and communication skills</li><li>Server, PC and networking hands on experience</li><li>Ability to manage multiple projects and priorities effectively</li><li>Problem-solving skills and the ability to work well with all levels of the business</li><li>Good knowledge of internet security and data privacy principles</li><li>Relevant qualifications (e.g. CompTIA, ITIL, Microsoft Certified, etc.) desirable</li></ul><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/RmF6Lk5hbmRvby40MjIwNS4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
<p data-start="151" data-end="184"><strong data-start="151" data-end="160">Info:</strong> First/Second Line Engineer</p><p data-start="186" data-end="379">Robert Half Technology are assisting a well-established professional services organisation to recruit a First/Second Line Engineer on a contract basis. Hybrid working - London based.</p><p data-end="1156" data-start="381"><strong data-end="389" data-start="381">Role</strong><br / data-end="392" data-start="389"> * The First/Second Line Engineer will provide technical support to end-users, ensuring timely resolution of incidents and service requests.<br / data-end="529" data-start="526"> * Diagnose and troubleshoot hardware, software, and network issues across desktops, laptops, and mobile devices.<br data-start="641" data-end="644" /> * Escalate complex issues to Third line support or vendors when necessary, maintaining clear communication throughout.<br / data-start="760" data-end="763"> * Assist with user account management, permissions, and group policy administration in Active Directory.<br / data-start="867" data-end="870"> * Support Office 365 applications, email configurations, and basic network connectivity.<br / data-start="958" data-end="961"> * Maintain accurate documentation of incidents, requests, and system configurations.<br / data-start="1045" data-end="1048"> * Contribute to continuous improvement initiatives, identifying opportunities to enhance service delivery.</p><p data-start="1158" data-end="1714"><strong data-start="1158" data-end="1169">Profile</strong><br / data-start="1169" data-end="1172"> * The First/Second Line Engineer will have proven experience providing end-user IT support within a professional or corporate environment.<br / data-end="1308" data-start="1305"> * Strong knowledge of Windows 10/11, Office 365, Active Directory, and basic networking principles (DNS, DHCP, TCP/IP).<br data-start="1427" data-end="1430" /> * Familiarity with remote support tools and ticketing systems such as ServiceNow or Jira.<br / data-start="1519" data-end="1522"> * Excellent communication and interpersonal skills with a customer-focused mindset.<br data-end="1608" data-start="1605" /> * Ability to prioritise tasks effectively and work both independently and collaboratively within a team.</p><p data-start="1716" data-end="1864"><strong data-end="1727" data-start="1716">Company</strong><br data-start="1727" data-end="1730" /> * Professional services organisation with a strong reputation for excellence.<br data-end="1810" data-start="1807" /> * Hybrid working environment - London based offices.</p><p data-end="1984" data-start="1866"><strong data-end="1887" data-start="1866">Salary & Benefits</strong><br data-start="1887" data-end="1890" /> The salary range/rates of pay is dependent upon your experience, qualifications or training.</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/QWxmaWUuUm93ZXR0LjU1MDE0LjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
<p>Exciting opportunity for an Application Support Analyst to join a growing business based near Oxford on a permanent basis, offering up to £30,000 plus excellent benefits (including hybrid working).</p><p> </p><p><strong>The role</strong></p><p>The Application Support Analyst will be responsible for:</p><ul><li>providing first line support and managing technical queries </li><li>supporting CRM configuration / administration</li><li>partner with various stakeholders across the business and externally to troubleshoot and resolve issues </li><li>data analysis, problem solving, identifying trends/patterns within data </li></ul><p> </p><p><strong>About you</strong></p><p>Applicants for the Application Support Analyst role will have:</p><ul><li>experience of handling data and data analysis skills </li><li>excellent attention to detail, with ability to work in a process driven/high-accuracy environment </li><li>excellent customer service, communication and support skills </li><li>preferably have experience of / knowledge of CRM systems </li><li>ability to work under pressure and on multiple projects/tasks </li></ul><p> </p><p><strong>On offer</strong></p><p>Salary up to £30,000 plus excellent benefits including hybrid working </p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/cGV0ZXIuZWx3YXJkLjI5NzczLjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
<p><strong>IT Manager - London (Global Remit)</strong></p><p><strong>£70,000 - £95,000 + Bonus & Benefits </strong></p><p><strong>London Office-based (Hybrid) </strong></p><p>Robert Half have partnered with an SME Professional Services firm who are seeking a <strong>proactive, hands-on IT Manager</strong> to take ownership of their IT systems, infrastructure, and technology strategy across a growing international business. This is a pivotal role for someone who thrives in a fast-paced, professional environment and wants to play a key part in shaping how technology supports and drives business success.</p><p><strong>The Opportunity</strong></p><p>As IT Manager, you'll oversee all aspects of IT operations, ensuring systems run smoothly and securely while identifying opportunities to enhance performance and innovation. You'll work closely with senior stakeholders and external partners to develop the firm's technology roadmap - from cloud infrastructure to AI-driven solutions - keeping us at the forefront of our industry.</p><p><strong>Key Responsibilities</strong></p><ul><li><strong>IT Infrastructure Management:</strong> Oversee and maintain all hardware, software, and systems (including workstations, cloud platforms, and AI tools) in partnership with our external IT provider.</li><li><strong>Technology Development:</strong> Evaluate and implement new technologies that improve efficiency, collaboration, and client service.</li><li><strong>AI and Automation:</strong> Identify, implement, and manage AI-driven tools to streamline workflows and enhance output quality.</li><li><strong>System Administration:</strong> Act as administrator for key platforms such as Microsoft 365, SharePoint, and Salesforce.</li><li><strong>Cybersecurity & Compliance:</strong> Enforce cybersecurity policies, ensure data privacy compliance, and conduct regular risk assessments in collaboration with the compliance team.</li><li><strong>Vendor Management:</strong> Serve as the main contact for IT vendors and partners, overseeing service delivery and contributing to long-term IT strategy.</li><li><strong>Support & Training:</strong> Provide first-line support to staff, deliver IT training, and maintain clear documentation of systems and procedures.</li></ul><p><strong>About You</strong></p><ul><li>8+ years of experience in IT management or a senior technical role.</li><li>Strong knowledge of <strong>cybersecurity</strong>, <strong>Microsoft 365</strong>, and <strong>Salesforce (beneficial, not essential)</strong>.</li><li>Excellent problem-solving skills and attention to detail.</li><li>Confident communicator, able to work independently and manage priorities effectively.</li><li>Experience in a <strong>regulated industry</strong> (e.g. financial services, insurance, or legal) preferred.</li></ul><p><strong>Why Join</strong></p><p>This is a unique opportunity to join a forward-thinking firm where technology is central to growth and success. You'll have the autonomy to make impactful decisions, introduce innovative solutions, and help shape the future of our IT landscape globally.</p><p> </p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/amFtZXMud2lsbHNvbi42MTcxOS4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
<p><strong>Urgent Contractor Needed: 1st/2nd Line IT Support Engineer </strong></p><p> <strong>Location:</strong> Harrogate</p><p>🕒 <strong>Employment Type:</strong> Contract</p><p><strong>💷</strong><strong> Salary:</strong> £12.5 Per Hour</p><p><strong>Working Pattern:</strong> 5 days on site full time</p><p> </p><p><strong>🧑💼</strong><strong> About the Role</strong></p><p>My Client is looking for a proactive and customer-focused IT Support Engineer to join their team. This is a great opportunity for someone with a passion for technology and a desire to grow within a dynamic IT environment.</p><p> </p><p><strong>🧠</strong><strong> Skills & Experience</strong></p><ul><li>Previous experience in a 1st/2nd line IT support role would be advantageous</li><li>Strong knowledge of Windows 10/11, Microsoft 365, and basic networking</li><li>Familiarity with Active Directory, Exchange, and remote support tools</li><li>Excellent communication and problem-solving skills</li><li>Ability to work independently and as part of a team</li></ul><p> </p><p>If you are interested in this position please reach out ASAP to Sam.bos- or 01179935411</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/c2FtLmJvc2NvbGV5Ljk1NzkwLjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
<p data-start="205" data-end="448">Robert Half Limited <strong> </strong>has an outstanding opportunity to join a small but growing <strong data-end="268" data-start="260">Bank</strong> as their Senior IT Support Engineer. This is a hands-on role where you'll be the go-to person for IT support, with clear scope to progress into cyber and security down the line.</p><h3 data-start="450" data-end="470">What you'll do</h3><ul><li><strong>Experience/Qualifications Required </strong></li></ul><ul data-start="471" data-end="856"><li data-end="570" data-start="471"><p data-end="570" data-start="473">Ideally a degree or relevent along with 2nd/3rd Line Support and 5+ years' experience (and proven stability in previous roles)</p></li><li data-end="653" data-start="571"><p data-end="653" data-start="573">Act as a confident communicator - slick, sharp, and engaging with stakeholders</p></li><li data-start="654" data-end="732"><p data-start="656" data-end="732">Be a Windows whizz with hands-on experience in Microsoft Exchange & VMware</p></li><li data-end="804" data-start="733"><p data-end="804" data-start="735">Bring a strong interest in Cyber (quals a bonus, but not essential)</p></li><li data-end="856" data-start="805"><p data-end="856" data-start="807">Work onsite 5 days a week in the City of London</p></li></ul><h3 data-end="879" data-start="858">What you'll get</h3><ul data-end="1126" data-start="880"><li data-end="936" data-start="880"><p data-start="882" data-end="936">Supportive team with ongoing training and mentorship</p></li><li data-end="1007" data-start="937"><p data-start="939" data-end="1007">Career growth opportunities, including progression into management</p></li><li data-start="1008" data-end="1056"><p data-end="1056" data-start="1010">Exposure to modern tech stacks and new tools</p></li><li data-start="1057" data-end="1126"><p data-end="1126" data-start="1059">Benefits package including pension, holidays, and wellbeing perks</p></li></ul><p data-start="1128" data-end="1246">This is a fantastic chance to join a respected financial institution where your impact will be visible from day one.</p><p data-start="1248" data-end="1302"><strong data-start="1248" data-end="1300">Apply now - interviews are being scheduled ASAP.</strong></p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/dG9ueS5rb3lyYXR0eS43NTUyMS4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
<h2 data-end="393" data-start="373"><strong data-start="376" data-end="391">IT Support Engineer</strong></h2><h2 data-end="393" data-start="373"><strong data-end="391" data-start="376">Job Purpose</strong></h2><p data-start="394" data-end="815">We are seeking an experienced and proactive <strong data-start="438" data-end="463">IT Support Engineer</strong> to manage and optimise local IT infrastructure, systems, and user support services for business operations. The role involves providing 1st and 2nd line support, managing hardware and software assets, overseeing user access and security policies, and contributing to broader IT projects in collaboration with European and global IT teams.</p><p data-end="815" data-start="394"> </p><h2 data-end="851" data-start="822"><strong data-end="849" data-start="825">Key Responsibilities</strong></h2><ul data-end="1604" data-start="852"><li data-start="852" data-end="980"><p data-start="854" data-end="980">Support and maintain IT infrastructure including computers, networks, printers, and end-user applications such as Office 365</p></li><li data-start="981" data-end="1066"><p data-end="1066" data-start="983">Deliver 1st and 2nd line technical support via ticketing system, phone, and email</p></li><li data-end="1166" data-start="1067"><p data-end="1166" data-start="1069">Manage IT hardware and software inventory, including procurement, setup, and lifecycle tracking</p></li><li data-end="1238" data-start="1167"><p data-end="1238" data-start="1169">Administer user accounts, access permissions, and security settings</p></li><li data-start="1239" data-end="1313"><p data-end="1313" data-start="1241">Plan, implement, and document IT changes in line with company policies</p></li><li data-start="1314" data-end="1397"><p data-end="1397" data-start="1316">Collaborate on regional and global IT infrastructure and cybersecurity projects</p></li><li data-start="1398" data-end="1509"><p data-end="1509" data-start="1400">Identify opportunities for automation and process improvement; propose and implement effective IT solutions</p></li><li data-end="1604" data-start="1510"><p data-start="1512" data-end="1604">Monitor systems and services using appropriate tools to ensure reliability and performance</p></li></ul><p data-start="1606" data-end="1692"> </p><h2 data-end="1831" data-start="1792"><strong data-end="1829" data-start="1795">Skills and Experience Required</strong></h2><ul data-start="1832" data-end="2601"><li data-start="1832" data-end="1970"><p data-start="1834" data-end="1970">5+ years of experience in IT support roles, including 1st and 2nd line support, ideally in an international or multi-site organisation</p></li><li data-start="1971" data-end="2176"><p data-start="1973" data-end="2003">Strong technical knowledge of:</p><ul data-end="2176" data-start="2006"><li data-end="2044" data-start="2006"><p data-end="2044" data-start="2008">Network and infrastructure support</p></li><li data-start="2047" data-end="2088"><p data-start="2049" data-end="2088">Hardware (PCs, smartphones, printers)</p></li><li data-end="2139" data-start="2091"><p data-end="2139" data-start="2093">Active Directory and Office 365 user support</p></li><li data-end="2176" data-start="2142"><p data-start="2144" data-end="2176">IT security and best practices</p></li></ul></li><li data-start="2177" data-end="2280"><p data-start="2179" data-end="2280">Experience with Windows Server, virtualisation (e.g. VMware), and backup strategies is advantageous</p></li><li data-end="2341" data-start="2281"><p data-end="2341" data-start="2283">Self-motivated with a hands-on, problem-solving approach</p></li><li data-end="2403" data-start="2342"><p data-start="2344" data-end="2403">Strong team player with the ability to work independently</p></li><li data-start="2404" data-end="2479"><p data-end="2479" data-start="2406">Well-organised with excellent time management and prioritisation skills</p></li><li data-end="2532" data-start="2480"><p data-end="2532" data-start="2482">Strong interpersonal and communication abilities</p></li><li data-end="2601" data-start="2533"><p data-end="2601" data-start="2535">Flexible and adaptable to changing business and technology needs</p></li></ul><h2 data-start="2608" data-end="2637"><strong data-end="2635" data-start="2611">Desirable Attributes</strong></h2><ul data-start="2638" data-end="2826"><li data-start="2638" data-end="2696"><p data-end="2696" data-start="2640">Experience with IT change management and documentation</p></li><li data-start="2697" data-end="2757"><p data-end="2757" data-start="2699">Familiarity with automation tools or systems integration</p></li><li data-end="2826" data-start="2758"><p data-end="2826" data-start="2760">Exposure to international IT environments and multi-region support</p></li></ul><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/RmF6Lk5hbmRvby41MTY4NS4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
<p>Robert Half have partnered on an exclusive basis with a growing SME in the Cyber Risk space to support their continued growth. <br /><br /></p><p>I am seeking a proactive and customer-focused IT Support Engineer to join my clients' dynamic IT team. The ideal candidate will provide technical support, troubleshoot hardware and software issues, and ensure the smooth operation of our IT infrastructure. This role requires strong problem-solving skills, excellent communication abilities, and a passion for technology.</p><p><strong>Key Responsibilities</strong></p><ul><li>Provide first and second-line technical support to end-users in-person, by email, and over Zoom.</li><li>Diagnose and resolve hardware, software, and network issues on desktops, laptops, printers, and mobile devices.</li><li>Install, configure, and maintain operating systems, applications, and IT equipment.</li><li>Monitor and maintain IT systems, including backups, antivirus, and security updates.</li><li>Document issues, solutions, and processes in our IT knowledge base.</li><li>Escalate complex problems to senior IT staff.</li><li>Assist with onboarding and offboarding of employees, including device setup and account provisioning.</li><li>Ensure compliance with company IT policies and security standards.</li></ul><p><strong>Qualifications</strong></p><ul><li>At least 3 years of experience in IT support or a similar role.</li><li>Strong knowledge of Mac and Windows operating systems.</li><li>Experience with Okta, Microsoft 365, Antivirus, and remote support tools.</li><li>Excellent communication and interpersonal skills.</li><li>Ability to prioritize tasks and work independently or as part of a team.</li><li>Relevant certifications (Microsoft, etc.) are a plus.</li></ul><p><strong>Salary/Logistics</strong></p><ul><li>£40,000-£45,000 and benefits package.</li><li>Opportunities for professional growth and development.</li><li>Collaborative and supportive work environment.</li><li>3 days per week on site, 2 days remote.</li></ul><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/Um9yeS5LaXJrbWFuLjk5MjU3LjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
<p><strong>In-House Legal Counsel - Data protection & data privacy</strong></p><p><strong>Not for profit organization</strong></p><p><strong>UK - fully remote</strong></p><p><strong>£70K-£85K + bonus</strong></p><p><strong>The role:</strong></p><ul><li>Provide first-line BAU data protection & privacy advice to the business on defined topics, escalating complex issues to the DPO as needed.</li><li>Own day-to-day management of the DPO public email inbox, working with the Operations team for prioritisation and timely resolution in line with SLAs.</li><li>Assist the Operations team with escalated data subject rights requests and escalated complaints, ensuring consistent responses within strict SLAs and providing advice as appropriate.</li><li>Assist the Legal team with pre-litigation and litigation related tasks.</li><li>Support the business in maintaining existing Data Protection Impact Assessments (DPIAs), providing expert guidance to the business owner.</li><li>Maintain the Record of Processing Activities (ROPA), coordinating with process owners and ensuring audit-ready evidence is retained.</li><li>Review, update, and maintain standardised external assurance responses and tailored responses when assurance requests go beyond baseline.</li><li>Support the periodic update of the Handbooks, working with the DPO on preparing draft revisions and recommendations.</li><li>Support incident/breach response: assist with triage, containment documentation, regulatory assessments, and lessons learned under the direction of the DPO.</li><li>Support the review of data protection & privacy related contract clauses from members and suppliers, coordinating with Sales, Security, and Senior Legal Counsel as appropriate.</li><li>Maintain clear records of decisions, rationale, and advice to reduce regulatory risk and ensure the organisation can "show its workings" to regulators.</li></ul><p> </p><p><strong>Education/Qualification</strong></p><ul><li>UK-qualified solicitor</li></ul><p><strong>Knowledge, Skills and Experience Required</strong></p><ul><li>Solid knowledge of UK GDPR, DPA 2018, and PECR, along with relevant case law and ICO guidance.</li><li>Strong legal drafting, analytical thinking, and attention to detail; able to translate complex requirements into clear, practical advice.</li><li>Experience of previous in-house legal experience, an advantage</li></ul><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/Y2hyaXMuaGVuc29uLjk5NDg2LjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
<p><strong>Overview</strong></p><p>We are seeking an experienced and forward-thinking <strong>IT Manager</strong> to lead and develop our technology function across multiple sites. This role will be responsible for overseeing day-to-day IT operations, driving strategic technology improvements, and ensuring our systems, infrastructure, and data remain secure, resilient, and aligned with business goals. The ideal candidate will have strong technical expertise, proven ERP implementation experience (Dynamics Navision or similar), and a track record of managing IT within an SME environment.</p><p><strong>Key Responsibilities</strong></p><p><strong>ERP Implementation & Management</strong></p><ul><li>Lead or support the implementation, optimisation, and ongoing management of Dynamics ERP system</li><li>Collaborate with internal teams and external partners to ensure the ERP platform meets evolving operational needs.</li><li>Provide user support, training, and process refinement related to ERP functions.</li></ul><p><strong>Strategic Leadership & Technology Roadmap</strong></p><ul><li>Develop and maintain a clear IT and technology roadmap aligned to business objectives.</li><li>Assess business needs and translate them into actionable IT strategies.</li><li>Drive continuous improvement across systems, processes, and security.</li></ul><p><strong>Team Leadership & People Management</strong></p><ul><li>Line manage the IT Support team, providing coaching, training, and performance management.</li><li>Set clear objectives and create a high-performing service-focused culture.</li><li>Oversee prioritisation and resolution of support tickets and escalations.</li></ul><p><strong>Infrastructure & Systems Management</strong></p><ul><li>Oversee and support the core Microsoft desktop and server environment, including AD, O365/M365, networking, and virtualisation.</li><li>Manage hardware, software, networks, backups, and disaster recovery procedures.</li><li>Ensure system performance, reliability, and scalability across all sites.</li></ul><p><strong>Cybersecurity & Compliance</strong></p><ul><li>Lead cybersecurity initiatives, risk assessments, and mitigation plans.</li><li>Ensure compliance with data protection (e.g., GDPR) and industry standards.</li><li>Implement and maintain security policies, monitoring tools, and incident-response processes.</li></ul><p><strong>Supplier & Third-Party Management</strong></p><ul><li>Manage third-party IT vendors, suppliers, and service providers.</li><li>Negotiate contracts, manage performance, and ensure value and quality of service.</li><li>Coordinate external support for ERP, infrastructure, and security services where required.</li></ul><p><strong>Skills & Experience Required</strong></p><p><strong>Essential</strong></p><ul><li>Proven experience as an IT Manager or Senior IT Leader within an SME environment.</li><li>Hands-on experience with ERP systems</li><li>Strong technical knowledge of Microsoft desktop and server technologies, networking, cloud services (e.g., Microsoft 365/Azure), and virtualisation.</li><li>Demonstrable experience in cybersecurity management, compliance, and risk mitigation.</li><li>Experience managing IT suppliers, third-party providers, and service contracts.</li><li>Track record of managing and developing IT support teams.</li><li>Ability to create and deliver an IT/technology roadmap for business growth.</li><li>Full UK driving licence</li></ul><p><strong>Desirable</strong></p><ul><li>Experience within a manufacturing, distribution, or similar operational SME.</li><li>Knowledge of modern IT frameworks (ITIL, NIST, ISO27001).</li><li>Project management certification or experience (Prince2, Agile, etc.).</li></ul><p> </p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/RmF6Lk5hbmRvby4xNTgyMy4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
<p>Robert Half has partnered with a client in Kidlington to recruit a permanent IT Support Analyst to join an established Service Desk Team, acting as the first point of contact for all user queries, ensuring the smooth running of the company's IT systems and hardware. </p><p>Please note this role is fully office based and will require the candidate to go through DBS and SC clearance. </p><p><strong>Key Responsibilities </strong></p><ul><li>1st Line desktop support, triage and troubleshoot IT hardware and software systems</li><li>O365 administration </li><li>Device management - desktops, laptops, mobile devices </li><li>IT documentation </li><li>Software licensing </li></ul><p><strong>Skills and Experience</strong></p><ul><li>Excellent customer service skills </li><li>Proven experience in a Service Desk role, managing tickets, troubleshooting technical queries </li><li>Strong understanding of M365, G-Suite, networking principles (TCP/IP, DNS, DHCP), Windows Server, MDM solutions (InTune)</li></ul><p><strong>On Offer</strong></p><ul><li>Competitive salary </li><li>Private Medical Insurance</li><li>Pension Contribution </li><li>Discretionary bonus scheme </li></ul><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/Um94eS5MYXcuNjQxOTMuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
<p>Robert Half Technology are assisting the world's leading global fashion powerhouse to recruit a HelpDesk Support Engineer on a contract basis - London based </p><p> </p><p><strong>Role</strong></p><ul><li>The IT Support Engineer will be responsible for the proactive monitoring, maintenance and support/escalation of the incoming IT support requests either by email, phone or internal ticketing system.</li><li>To work with site-based IT contacts, including training and advising where necessary to ensure Victoria based staff are fully informed and consistent.</li><li>To develop support documentation where required to improve the user experience.</li><li>To develop their skillset in-house with a clear progression expectation to higher levels of expertise.</li><li>Provide on occasion out of hours support as required.</li><li>To assist the Group Technology and wider Information</li><li>Any other ad-hoc work requests as determined by the Group IT Manager.</li></ul><p><strong> </strong></p><p><strong>Profile</strong></p><ul><li>The IT Support Engineer will have a proven track record of supporting complex disparate networks.</li><li>Supporting all levels of the business users including VIPs, managing expectations and seeing a problem through.</li><li>Proven ability to instigate, manage and deliver often challenging projects, both technically and from a management perspective</li></ul><p><strong> </strong></p><p><strong>Ability to support:</strong></p><ul><ul><li>All Microsoft desktop OS (Win7+)</li><li>Microsoft Server 2008 and higher</li><li>Active Directory</li><li>Group Policies</li><li>DNS / DHCP</li><li>Microsoft O365</li><li>WIFI technology</li><li>Remote Connectivity tools</li><li>Cloud based tools</li><li>Collaboration tools</li></ul></ul><p><strong>Company</strong></p><ul><li>Global fashion organisation with offices in London</li><li>On-site required </li></ul><p><strong> </strong></p><p><strong>Salary & Benefits</strong></p><p>The salary range/rates of pay is dependent upon your experience, qualifications or training.</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/QWxmaWUuUm93ZXR0LjI4Nzg5LjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
<p data-start="186" data-end="640">This role invites a detail-ready, systems-aware specialist into a global CRM environment where marketing operations pulse across regions and time zones.</p><p data-start="186" data-end="640">Your focus is to keep CRM programs healthy, tuned, and steadily improving. You will partner with market teams, digital specialists, and technical groups to translate strategy into executable workflows, ensure campaigns run smoothly, and maintain a clear view of data, audiences, and platform behaviour.</p><p data-start="186" data-end="640"><strong>This role requires proven success with Salesforce Marketing Cloud. </strong></p><p data-end="640" data-start="186"> </p><p data-end="1906" data-start="642"><strong>Global CRM Support Specialist Key Responsibilities:</strong><br /> * Serve as the frontline resource for CRM colleagues worldwide, responding to operational and technical questions with clarity and efficiency.<br /> * Coordinate CRM processes end to end, from gathering requirements to confirming delivery timelines and verifying outcomes.<br /> * Guide markets in designing A/B experiments, multivariate tests, and automated journeys that adapt to customer behavior.<br /> * Build and refine audience segments using SQL queries, structured filters, and data relationships.<br /> * Create and maintain dynamic or personalized emails and landing pages in Salesforce Marketing Cloud, overseeing test contacts, content rules, and subscriber groups.<br /> * Perform thorough quality assurance across templates, devices, and browsers to ensure each journey operates consistently.<br /> * Collaborate with technical teams to release new features, integrations, and automations that strengthen reporting and operational agility.<br /> * Produce training guides, how-to notes, and reference materials that help marketing teams work confidently and independently.<br /> * Pinpoint opportunities for streamlined processes, automation gains, and improved use of SFMC's advanced features.<br /> * Support global adoption of emerging CRM practices, tools, and platform updates.</p><p data-start="1908" data-end="2580"><strong>Ideal Global CRM Support Specialist Profile: </strong><br /> * You communicate with precision and can translate difficult technical concepts into friendly, usable explanations.<br /> * You notice anomalies quickly and approach troubleshooting with logical steadiness.<br /> * You understand the essentials of deliverability, including DNS, IP behavior, DKIM, bounce types, and sender reputation.<br /> * You have hands-on experience with A/B tests and iterative optimization based on measurable insights.<br /> * You adapt gracefully to shifting priorities and maintain a steady workflow.<br /> * You manage time effectively and prioritize tasks based on impact and urgency.<br /> * You keep your knowledge fresh by following CRM trends and SFMC enhancements.</p><p data-start="2582" data-end="4308">Global CRM Support Specialist Qualifications & Experience<br /> * Bachelor's or Master's degree in a relevant discipline.<br /> * At least one year of direct experience working inside Salesforce Marketing Cloud.<br /> * SFMC Email Specialist or Administrator certification is a welcomed advantage.<br /> * Strong technical communication and support experience.<br /> * Working knowledge of Journey Builder, Automation Studio, Email Studio, Mobile Studio, and Interaction Studio.<br /> * Familiarity with SQL, AMPscript, HTML, CSS, JavaScript, and SOQL.<br /> * Demonstrated ability to solve complex issues with limited supervision.<br /> * Fluency in written and spoken English.</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/Q2Fyb2xpbmUuR3JhaW5nZXIuOTgyNDEuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
<p><strong>Role Summary</strong></p><p>The fundamental objective of the Head of OT is to manage the OT Team in designing, deploying, and supporting the communication and monitoring systems on new and existing distributed energy projects.</p><p>As new sites increasing rely on their communication networks for operation, my client needs to ensure that new designs meet the current requirements for performance and cybersecurity and that older designs are maintained and upgraded in line with current industry practises.</p><p>The Head of OT will also be available to provide advice and assistance for reactive issues which need additional skills or experience and will participate in an on-call rota for out-of-hours remote support along with the other members of comms team.</p><p><strong>Duties and Responsibilities</strong></p><ul><li>Manages and mentors engineers, delegating workload as necessary</li><li>Works closely with multiple stakeholder teams including engineering, design, commercial, planning and construction to optimise project designs</li><li>Ensure the OT Team are provided with all relevant information to complete designs</li><li>Assumes OT design responsibility for project OT scope from concept, through construction and to final acceptance.</li><li>Ensure cybersecurity policy is considered in new designs and in maintenance and upgrades of existing systems.</li><li>Ensure the required documentation needed to implement the OT system designs is produced on time, e.g. cable schedules, network diagrams, and register lists</li><li>Liaising with other teams & contractors to ensure that the overall project designs integrate smoothly</li><li>Communicates directly with suppliers' technical / service support teams regarding product capabilities and reviews client enquiries, escalating as required to equipment manufacturers.</li><li>Responds to EPC, O&M, technical advisor, funder, client, or asset owner technical enquiries. These enquiries may require several actions including documentation review, performance assessment, site survey and technical support</li><li>Staying abreast of relevant developments in the telecommunications and technology marketplace</li><li>Managing tickets raised by O&M and programming OT resource.</li><li>Planning and overseeing maintenance of OT systems software and hardware installed at solar PV and battery energy storage plants throughout the UK</li><li>Supporting operational staff with monitoring, data acquisition, security, and CCTV systems issue resolutions</li><li>Adherence to the Group's Quality Management System and processes</li></ul><p><strong>Experience and Skills</strong></p><p><strong>ESSENTIAL</strong></p><ul><li>Management of a technical team within the OT environment.</li><li>Basic Windows administration knowledge, including Intune endpoint management</li><li>Detailed knowledge of IT/OT networks and design principles; segmentation, VLANs, NAT, VPNs</li><li>Strong knowledge of OT cybersecurity</li><li>Industrial communication protocols including Modbus RTU / TCP, RS485 / serial communications</li><li>Familiarity with network troubleshooting tools</li><li>Technical problem-solving skills and an aptitude for implementing new ideas</li><li>Self motivated; able to work remotely and independently</li><li>Enthusiasm for ongoing personal development and learning</li><li>Strong communicator with patience and perseverance, able to troubleshoot and problem-solve with remote staff or equipment</li></ul><p><strong>PREFERRED</strong></p><ul><li>Knowledge and experience of PV specific and general industrial data acquisition systems</li><li>Linux system administration experience, focussed on Debian or derivatives, Ansible for centralised management, iptables/NFT firewalls.</li><li>Experience of the following network equipment; Fortinet firewalls and switches, Mikrotik routers, Moxa industrial networking, OpenWRT</li><li>PV, battery, and power electronics background knowledge</li><li>Basic AutoCAD skills</li></ul><p><strong>Education</strong></p><ul><li>Ideally an undergraduate degree in STEM subject that provides a demonstrable background in IT, computing, computer networking, or electronics via relevant course modules, but may also include vocational training or extensive relevant work experience</li><li>IT-related technical proficiency or security qualifications e.g. SANS, Microsoft, Cisco, CompTIA or similar are advantageous, but not essential</li></ul><p><strong>Other</strong></p><ul><li>Must possess a current Driving Licence</li><li>Must be prepared to travel within the UK, including occasional overnight stays, and potentially abroad, for site visits</li></ul><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/Um9yeS5LaXJrbWFuLjkyMzQzLjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
<p style="margin: 0in; font-family: 'Segoe UI'; font-size: 10.5pt;">IT Infrastructure Technician</p><p style="margin: 0in; font-size: 10.5pt;">📍 Bristol | 🕒 Full-Time | 💼 Permanent</p><p style="margin: 0in; font-family: 'Segoe UI'; font-size: 10.5pt;">Are you a tech-savvy problem solver with a passion for keeping systems running smoothly? We're looking for an experienced IT Infrastructure Technician to join one of our central Bristol clients.</p><p style="margin: 0in; font-family: 'Segoe UI'; font-size: 11.0pt;"> </p><p style="margin: 0in; font-family: 'Segoe UI'; font-size: 10.5pt;">What You'll Do:</p><ul style="direction: ltr; unicode-bidi: embed; margin-top: 0in; margin-bottom: 0in;" type="disc"><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Install and configure software and hardware</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Provide hands-on and remote IT support across the business</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Manage IT tickets, budgets, contracts, and equipment</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Troubleshoot network and system issues</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Support Cyber Essentials certification and IT audits</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Mentor IT apprentices and assist with major upgrades</li></ul><p style="margin: 0in; font-family: 'Segoe UI'; font-size: 11.0pt;"> </p><p style="margin: 0in; font-family: 'Segoe UI'; font-size: 10.5pt;">What You'll Bring:</p><ul type="disc" style="direction: ltr; unicode-bidi: embed; margin-top: 0in; margin-bottom: 0in;"><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Level 3 Infrastructure Technician qualification (Level 4 desirable)</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">3+ years in a fast-paced IT support environment</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Strong communication and organisational skills</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">A proactive, reliable, and detail-oriented approach</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Team spirit and flexibility to tackle varied tasks</li></ul><p>If you are interested in this position please submit a CV ASAP. </p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/c2FtLmJvc2NvbGV5LjQ5NjMzLjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
<p data-start="211" data-end="259">Robert Half have been engaged on an exclusive basis to support our client with the hiring of a <strong>Head of Technology</strong> in a newly created position for the organisation. This is a permanent post. </p><p data-start="211" data-end="259"> </p><p data-end="752" data-start="394">We are seeking an experienced and visionary <strong data-start="438" data-end="486">Head of Technology </strong>to lead on technology strategy and operations. This is a senior leadership role responsible for aligning IT with business objectives, driving digital transformation, and ensuring robust, secure, and innovative systems that underpin our mission-critical services.</p><h3 data-end="785" data-start="759">Key Responsibilities</h3><p data-end="813" data-start="787"><strong data-end="811" data-start="787">Strategic Leadership</strong></p><ul data-end="999" data-start="814"><li data-end="890" data-start="814"><p data-end="890" data-start="816">Develop and deliver the organisation's IT vision, strategy, and roadmap.</p></li><li data-start="891" data-end="999"><p data-start="893" data-end="999">Advise the Executive Team on emerging technologies, risks, and opportunities for digital transformation.</p></li></ul><p data-end="1041" data-start="1001"><strong data-start="1001" data-end="1039">Infrastructure & Systems Oversight</strong></p><ul data-end="1305" data-start="1042"><li data-end="1179" data-start="1042"><p data-end="1179" data-start="1044">Manage the implementation, monitoring, and maintenance of IT systems including networks, servers, databases, and client applications.</p></li><li data-end="1305" data-start="1180"><p data-end="1305" data-start="1182">Ensure high availability and resilience of mission-critical platforms such as core banking, trading, or payments engines.</p></li></ul><p data-end="1339" data-start="1307"><strong data-start="1307" data-end="1337">Cybersecurity & Compliance</strong></p><ul data-end="1603" data-start="1340"><li data-start="1340" data-end="1451"><p data-end="1451" data-start="1342">Establish and enforce cybersecurity policies in line with FCA, PCI-DSS, GDPR, and other relevant standards.</p></li><li data-end="1534" data-start="1452"><p data-start="1454" data-end="1534">Lead risk assessments, vulnerability testing, and incident response exercises.</p></li><li data-end="1603" data-start="1535"><p data-start="1537" data-end="1603">Maintain audit-ready documentation and support external reviews.</p></li></ul><p data-start="1605" data-end="1635"><strong data-end="1633" data-start="1605">Team & Vendor Management</strong></p><ul data-end="1829" data-start="1636"><li data-start="1636" data-end="1734"><p data-end="1734" data-start="1638">Recruit, lead, and develop a high-performing IT team, fostering innovation and accountability.</p></li><li data-end="1829" data-start="1735"><p data-start="1737" data-end="1829">Manage vendor relationships, ensuring SLA adherence, cost efficiency, and service quality.</p></li></ul><p data-end="1864" data-start="1831"><strong data-start="1831" data-end="1862">Data Governance & Analytics</strong></p><ul data-end="2042" data-start="1865"><li data-end="1947" data-start="1865"><p data-start="1867" data-end="1947">Drive data quality, governance, and analytics initiatives across the business.</p></li><li data-end="2042" data-start="1948"><p data-start="1950" data-end="2042">Implement reporting frameworks for operational, security, and project performance metrics.</p></li></ul><p data-end="2070" data-start="2044"><strong data-end="2068" data-start="2044">Budget & Procurement</strong></p><ul data-start="2071" data-end="2203"><li data-start="2071" data-end="2132"><p data-end="2132" data-start="2073">Own the IT budget, including forecasting and procurement.</p></li><li data-end="2203" data-start="2133"><p data-start="2135" data-end="2203">Evaluate vendor proposals and negotiate contracts to maximise ROI.</p></li></ul><p><strong>About You</strong></p><ul data-end="3045" data-start="2514"><li data-end="2563" data-start="2514"><p data-end="2563" data-start="2516">Strong leadership and team management skills.</p></li><li data-end="2652" data-start="2564"><p data-end="2652" data-start="2566">Extensive knowledge of IT infrastructure, systems, and cybersecurity best practices.</p></li><li data-start="2653" data-end="2718"><p data-end="2718" data-start="2655">Excellent communication and stakeholder management abilities.</p></li><li data-end="2804" data-start="2719"><p data-start="2721" data-end="2804">Proven ability to design and implement IT strategies aligned with business goals.</p></li><li data-start="2805" data-end="2860"><p data-start="2807" data-end="2860">Strong problem-solving and analytical capabilities.</p></li><li data-start="2861" data-end="2928"><p data-start="2863" data-end="2928">Experience managing budgets and optimising resource allocation.</p></li><li data-end="2982" data-start="2929"><p data-end="2982" data-start="2931">Experience working in a Senior IT Leadership role within FS/Insurance is highly desirable.</p></li><li data-end="3045" data-start="2983"><p data-end="3045" data-start="2985">Professional certifications (e.g., CISSP, CISM) desirable.</p></li></ul><p><strong>Package/logistics:</strong></p><ul><li>£90,000-£100,000 basic salary </li><li>Company bonus scheme </li><li>enhanced pension scheme (up to 16%)</li><li>29 days holiday + Bank Holidays</li><li>Hybird working on offer from West Midlands site (near Dudley)</li></ul><p> </p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/Um9yeS5LaXJrbWFuLjE5NzE2LjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
<p><strong>Contract Role: Infrastructure Specialist </strong></p><p>📍 North West (Travel Required) | 💼 350 Outside IR35 (Pending SDS)| 📅 6 Month Contract</p><p>Our client is seeking a data-driven IT professional with strong compliance, reporting, and infrastructure experience to support a fast-paced technical environment. This role will suit someone with hands-on expertise across Microsoft 365, firewalls, VoIP platforms, and ISO-aligned service delivery.</p><p><strong>🔧</strong><strong> Key Responsibilities</strong></p><ul><li>Administer, configure, and secure Microsoft 365 services</li><li>Lead PCI DSS SAQ-D v4 submissions and maintain compliance documentation</li><li>Manage VoIP platforms (8x8, Avaya, Connex) and support campaign operations</li><li>Administer firewalls, VPNs, switches, and routers</li><li>Oversee Windows 11 upgrades and hardware lifecycle management</li><li>Manage organisational data and deliver compliance and client-facing reports</li></ul><p><strong>✅</strong><strong> What We're Looking For</strong></p><ul><li>Proven Microsoft 365 administration experience</li><li>Knowledge of PCI DSS SAQ-D v4 compliance requirements</li><li>Hands-on VoIP platform support</li><li>Network/firewall and OS upgrade expertise</li><li>Advanced Excel and database management skills</li><li>ISO experience and familiarity with audit frameworks</li><li>Strong data analysis and reporting capabilities</li><li>Willingness to travel between Harrogate and Leeds sites</li><li>Excellent client-facing and problem-solving skills</li></ul><p>If you are interested in this position please apply or send over your CV to Sam.Bos-</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/c2FtLmJvc2NvbGV5LjU4OTM2LjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
<p><strong>The Company</strong></p><p>My client is a private equity owned legal firm who are growing exponentially. Due to this rapid expansion, they are scaling their technology function and are recruiting for a Head of Cyber Security to join their team and lead their security posture.</p><p> </p><p><strong>The Role</strong></p><ul><li>Define and execute the overall Cyber Security strategy, ensuring it aligns with business objectives, manages risk, and supports the firm's rapid growth.</li><li>Oversee the Cyber Security function, including Security Operations, Incident Response, and Governance, Risk, and Compliance (GRC) specialists, providing leadership, mentorship, and effective resource allocation.</li><li>Establish and enforce a robust security governance framework, including policies and procedures for information security, risk management, and compliance with legal and regulatory requirements (e.g., GDPR, ISO 27001, PCI DSS if applicable).</li><li>Manage and continuously improve the firm's security architecture and controls across all domains: network, cloud (SaaS/IaaS), endpoints, and applications.</li><li>Lead the Incident Response and Disaster Recovery programs, ensuring capabilities are tested, effective, and ready to mitigate the impact of security breaches.</li><li>Drive security awareness and training programs across the organization to champion a security-first culture and reduce human-centric risk.</li><li>Collaborate cross-functionally with executive leadership, IT, and legal teams to embed security best practices into all new projects, processes, and technology implementations.</li><li>Manage the security technology stack and infrastructure, evaluating and implementing new security tools (e.g., SIEM, EDR, vulnerability scanners) to improve efficiency and capability.</li><li>Manage the Cyber Security budget and all security-related vendor relationships and contracts.</li></ul><p> </p><p><strong>Your Profile</strong></p><p>The ideal candidate will have worked in a similar senior security leadership role and managed a team of approximately 5 security professionals. You will be happy to be hands-on where required, especially during complex incidents or architecture design, and have extensive experience setting up security processes and procedures from scratch in a high-growth environment. Proven experience within a regulated industry, such as legal or financial services, is highly desirable.</p><p> </p><p><strong>Salary & Benefits</strong></p><p>The role is a permanent position with a salary of up to £125,000 per annum, depending on experience. This is in addition to a performance bonus and a comprehensive benefits package.</p><p> </p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/SmVybWFpbmUuTHluY2guOTg0MjQuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
<p>Robert Half has partners with a Financial Services Organisation in London, they are looking for an Information Security Manager to join their IT team. </p><p>You will join the Information Security Director as an Information Security Manager to form a team of 2 within IT. The majority of the role will require you to take charge of the Governance, Risk Management and Compliance perspective. </p><p><strong>Role</strong>: Information Security Manager requires previous experience of:</p><ul><li>Managing the businesses information securities Governance, Risk Management and Compliance for a business</li><li>Stakeholder management </li><li>Managing third party relationships</li><li>ISO27001</li></ul><p><strong>Location</strong>: London Remote (1 day per month in the office) </p><p><strong>Salary</strong>: £70,000 - £90,000 + benefits </p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/RXJpay5Pc21hbi41ODE4MS4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
<p><strong>Job Posting: Cyber Security Assurance Manager</strong><br /> <strong>Location:</strong> Portsmouth (Hybrid)<br /> <strong>Salary:</strong> £50,000 - £65,000 DOE</p><p><strong>Are You Ready to Lead the Way in Cyber Security Assurance?</strong><br /> Robert Half are seeking a dynamic, proactive, and experienced <strong>Cyber Security Assurance Manager</strong> to join a globally-scaled, fast-paced Security Operations Centre (SOC) environment. In this crucial role, you will ensure that the SOC maintains its commitment to best-in-class standards through internationally recognised security certifications and industry-wide assurance frameworks, delivering confidence to clients and meeting regulatory expectations.</p><p>As a core team member in <strong>Governance, Risk, and Compliance (GRC)</strong>, you will lead certification efforts, influence operational processes, and engage directly with customers and auditors to showcase security credentials that differentiate our SOC from the competition. If you're skilled in blending technical insight with customer-focused communication while driving compliance excellence, this opportunity is for you!</p><p><strong>What We're Looking For:</strong></p><p><strong>Qualifications and Experience:</strong></p><ul><li>Proven experience delivering and managing cybersecurity certifications (e.g., ISO/IEC 27001, SOC2 Type II, Cyber Essentials Plus, CREST).</li><li>A strong understanding of SOC operations and security assurance frameworks.</li><li>Experience engaging with customers during audits and RFP/RFI processes, showcasing security-driven solutions.</li><li>Familiarity with regulatory frameworks such as NIST CSF, GDPR, and UK NCSC guidance.</li><li>Experience liaising with external auditors and certification bodies.</li></ul><p><strong>Skills:</strong></p><ul><li>Exceptional documentation and evidence collection capabilities.</li><li>Strong communication skills to articulate technical assurance challenges to leadership and customers.</li><li>Analytical and detail-oriented with a systematic approach to identifying gaps and driving improvements.</li><li>Superb collaboration and stakeholder management abilities.</li><li>Highly organised, able to manage multiple certifications and assurance projects simultaneously.</li></ul><p><strong>Key Responsibilities</strong></p><ol><li><strong> Certification Leadership:</strong></li></ol><ul><li>Deliver and maintain<strong> </strong>certifications such as ISO/IEC 27001, SOC 2 Type II, Cyber Essentials Plus, and CREST accreditation.</li><li>Manage sector-specific frameworks, like PCI DSS for payment card data and NCSC CIR/CHECK for secure operations.</li><li>Proactively identify compliance gaps and ensure certifications are renewed on schedule.</li></ul><ol start="2"><li><strong> Assurance for SOC Operations:</strong></li></ol><ul><li>Embed certification requirements into SOC processes and everyday governance.</li><li>Lead the readiness for internal and external audits by ensuring effective evidence collection and monitoring.</li><li>Translate cybersecurity controls into operational procedures, enabling the SOC team to meet compliance standards.</li></ul><p> </p><p><strong>Why Join Us?</strong></p><ul><li>Be at the forefront of maintaining global security standards for cutting-edge SOC services.</li><li>Collaborate with top-tier professionals and influence assurance initiatives on an international scale.</li><li>Competitive salary package of <strong>£50,000 - £65,000 DOE</strong>, with hybrid working flexibility from Portsmouth.</li></ul><p> </p><p> </p><p> </p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/Q2FsbHVtLlNhdW5kZXJzLjk4OTQ5LjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
<p><strong>Head of SOC (Interim) | Capital Markets | Central London (On-site)</strong></p><p> </p><p>Robert Half International (an S&P 500 global staffing provider) is supporting a global consulting firm in sourcing an experienced <strong>Head of SOC (Interim)</strong> to join a <strong>leading capital markets client</strong> during a key period of transition. The role focuses on maintaining and enhancing the client's existing Security Operations Centre, managing the external SOC provider, and ensuring continuity of operations while a permanent structure is established.</p><p> </p><p><strong>Assignment Details</strong></p><ul><li><strong>Initial Duration:</strong> <strong>3-6 months </strong>(with potential extension) <strong>to start ASAP by w/c 24 November</strong></li><li><strong>Location:</strong> On-site minimum 3 days per week in Central London will be requried.</li><li><strong>Day Rate:</strong> <strong>£525-£575 PAYE plus 12.07% holiday pay</strong> PAYE with employer's NI & Tax deducted at source, unlike umbrella companies and no umbrella company admin fees)</li></ul><p> </p><p><strong>Role Overview</strong></p><p>You'll be operating within a compact, high-performing <strong>capital markets environment</strong>, taking full ownership of the SOC function and acting as the internal escalation point for all incident response and forensic activity. Reporting to the Deputy CISO, this role is ideal for a <strong>hands-on SOC leader</strong> who can balance strategic oversight with day-to-day technical execution. You'll manage the external SOC supplier, maintain visibility across tooling and detections, and drive continual improvements in incident management, monitoring, and response.</p><p> </p><p><strong>Key Skills & Experience</strong></p><ul><li><strong>Proven experience leading or managing a SOC function within capital markets, FinTech, or smaller financial services environments.</strong></li><li>Strong technical experience with <strong>CrowdStrike</strong> and <strong>Elastic SIEM</strong>.</li><li>Skilled across the <strong>Microsoft 365 Security Stack</strong> (Defender, Sentinel, Entra).</li><li><strong>Hands-on </strong>capability in <strong>incident response, threat hunting, and digital forensics</strong>.</li><li>Demonstrated experience managing <strong>outsourced SOC providers</strong> and maintaining performance SLAs.</li><li>Strong communication and stakeholder management with senior technology and security leadership.</li></ul><p> </p><p><strong>All candidates must complete standard screening (Right to Work, DBS, credit/sanctions, employment verification).</strong></p><p> </p><p>This is an exciting opportunity for a technically strong, pragmatic SOC leader to play a critical role in maintaining and stabilising cyber operations for one of London's most respected capital markets organisations.</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/Tmljb2xhcy5HZW9yZ2lvdS41NjA4Ni4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
<p>Robert Half has partnered with a business in West Midlands to recruit a permanent Head of Data Products to lead the strategy, development, and delivery of high-impact data products. This is a senior leadership role where you'll shape the roadmap, drive adoption, and unlock new commercial value streams from data.</p><p><strong>The Role</strong></p><p>You'll own the end-to-end lifecycle of data products, defining vision, setting priorities, and ensuring delivery that makes a tangible difference. Your remit spans building external revenue opportunities, embedding data-driven decision-making internally, and leading cross-functional squads to execute at pace.</p><p><strong>About You </strong></p><ul><li>Significant leadership experience in data product management, analytics, or data delivery.</li><li>Strong grasp of cloud data platforms, analytics tooling, and governance best practice.</li><li>Proven ability to define and execute roadmaps that drive measurable business outcomes.</li></ul><p><strong>On Offer</strong></p><ul><li>Salary - up to £95,000</li><li>Hybrid working - 1-2 days a week in Birmingham</li><li>Bonus of up to 15%, car allowance</li></ul><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/Um94eS5MYXcuMjk5ODMuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
<p>Robert Half is recruiting for a Head of Data on a permanent basis, with flexible and remote working (office based in Birmingham), paying up to £90,000. This is a newly created role, where the Head of Data is responsible for the strategy and delivery of BI and analytics. </p><p>This is a 50/50 split between strategic oversight and hands-on delivery, focusing on delivering high-value data products including dashboards and advanced analytics solutions. <br /><br /></p><p><strong>Key Responsibilities </strong></p><ul><li>Engage with senior leadership to understand business objectives and align BI initiatives to requirements </li><li>Lead the evolution of existing dashboards into high-value tools</li><li>Work closely with other BI leads across sectors to ensure consistency and alignment of solutions</li><li>Act as bridge between the business and data team to increase business value of data products</li></ul><p><strong>Key Skills</strong> </p><ul><li>Expert in BI and data visualisation, leading the data strategy for large enterprises </li><li>Strong understanding of cloud-based data platforms </li><li>Proven experience partnering with senior leaders to champion business value behind data analytics and BI </li><li>All rounder knowledge of data analytics, business intelligence, data engineering and data governance initiatives </li></ul><p>This role will require some travel to the Birmingham office, but the rest can be remote. </p><p><strong>On Offer</strong></p><ul><li>Up to £90,000 per annum</li><li>Car allowance and bonus (up to 15%)</li><li>PMI</li><li>Pension contributions (5-6%) </li></ul><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/Um94eS5MYXcuMDY1NjUuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
