<p>Systems Engineer - 2nd Line Support</p><p>Location: Central London (4 days on-site, 1 day WFH)</p><p>Sector: Financial Services Technology</p><p>Do you thrive in a high-performance environment, where every day brings fresh challenges and the chance to work with some of the most dynamic clients in the financial sector?</p><p>We are a leading technology services provider, trusted by financial institutions to deliver exceptional IT support and solutions. We place service before sales and excellence before everything else - and we're now looking for a driven, service-focused 2nd Line Systems Engineer to join our expert Service Desk team. This is a role where your skills will be tested, your potential nurtured, and your career accelerated - with clear pathways to senior technical, leadership, and consultancy roles.</p><p>What you'll be doing:</p><ul><li>Providing expert 2nd line technical support to high-profile clients, including traders, investors, and senior executives.</li><li>Taking ownership of incidents and service requests, ensuring swift, professional resolution.</li><li>Mentoring junior engineers and driving service improvements.</li><li>Managing escalations from 1st line and working closely with 3rd line and project teams.</li><li>Supporting a wide range of technologies including Windows Server/Desktop, Microsoft 365, Azure, networking, VOIP, Intune, PowerShell, and bespoke business applications.</li><li>Occasionally working on-site at client offices to deliver exceptional service face-to-face.</li></ul><p>What we're looking for:</p><ul><li>At least 2 years' experience in IT support, ideally in a busy enterprise environment.</li><li>Strong technical skills across Microsoft, Azure, networking, and security.</li><li>Excellent communication skills - confident, empathetic, and able to explain technical concepts clearly.</li><li>Organised, resourceful, and committed to delivering top-tier service.</li><li>A passion for technology and continuous improvement.</li></ul><p>Why join us?</p><ul><li>Direct exposure to the financial services sector, working with high-calibre clients from day one.</li><li>A genuine career development pathway into 3rd line, projects, leadership, or consultancy.</li><li>A collaborative, high-standards culture where service excellence is valued above all else.</li><li>Competitive salary, enhanced overtime rates, and benefits.</li></ul><p>If you're ready to take the next step in your IT career and work in an environment that challenges, develops, and rewards you - we'd love to hear from you.</p><p>Apply now and be part of a company where your expertise truly makes a difference.</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/V2lsbC5TdGVhZC4yNzcyMS4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
<p>Robert Half is partnering with a UK-based innovation company to recruit a Junior IT Support Engineer for an initial 6-month fixed-term contract.</p><p><strong>Role:</strong></p><ul data-start="1527" data-end="2177"><li data-end="1602" data-start="1527"><p data-end="1602" data-start="1529">Provide 1st line technical support to staff (in-person, email, or remote)</p></li><li data-start="1603" data-end="1668"><p data-start="1605" data-end="1668">Troubleshoot and resolve hardware, software, and network issues</p></li><li data-end="1749" data-start="1669"><p data-end="1749" data-start="1671">Set up and configure laptops, peripherals, and user accounts for new employees</p></li><li data-start="1750" data-end="1806"><p data-start="1752" data-end="1806">Maintain asset registers and inventory of IT equipment</p></li><li data-start="1807" data-end="1878"><p data-end="1878" data-start="1809">Assist in managing IT ticketing system and ensuring timely resolution</p></li><li data-start="1879" data-end="1965"><p data-start="1881" data-end="1965">Support Microsoft 365 (Outlook, Teams, SharePoint, OneDrive) and collaboration tools</p></li><li data-start="1966" data-end="2023"><p data-end="2023" data-start="1968">Document technical procedures and FAQs for internal use</p></li><li data-start="2024" data-end="2095"><p data-end="2095" data-start="2026">Assist with basic administration of IT systems and security protocols</p></li><li data-end="2177" data-start="2096"><p data-end="2177" data-start="2098">Escalate more complex issues to senior IT staff or external providers as needed</p></li></ul><p><strong>Profile:</strong></p><p> </p><ul><li data-end="2286" data-start="2216"><p data-start="2218" data-end="2286">Strong interest in IT and technology with a desire to learn and grow</p></li><li data-end="2371" data-start="2287"><p data-end="2371" data-start="2289">1 year experience in a similar role (internship, freelance, part-time, or full-time)</p></li><li data-end="2426" data-start="2372"><p data-end="2426" data-start="2374">Familiarity with Windows and macOS operating systems</p></li><li data-end="2477" data-start="2427"><p data-start="2429" data-end="2477">Good understanding of Microsoft 365 applications</p></li><li data-start="2478" data-end="2528"><p data-end="2528" data-start="2480">Excellent communication and interpersonal skills</p></li><li data-start="2529" data-end="2569"><p data-start="2531" data-end="2569">A proactive, solution-oriented mindset</p></li><li data-end="2646" data-start="2570"><p data-end="2646" data-start="2572">Ability to work independently and collaboratively in a dynamic environment</p></li></ul><p><strong>Organisation:</strong></p><ul><li>Initial 6-month fixed-term</li></ul><ul><li>London-based, 5 days per week (on-site)</li></ul><ul><li>£25,000 - £27,500 per annum, dependent on experience</li></ul><p> </p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/YW5kcmUuZ2FyZGVuZXJtY2ZhcmxhbmUuMzg1NzMuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
<p><strong>Desktop Support Analyst - International Law Firm - City of London - £50,000-£70,000 + Annual Bonus + Excellent Benefits</strong></p><p><strong>About the Role</strong></p><p><br /> An established international law firm with a history spanning over two centuries is seeking a talented <strong>Desktop Support Analyst</strong> to join its London office. Employing close to 1000 people across five global locations, the firm is recognised for delivering high-quality legal services to clients in the financial service sector.</p><p>This is an exciting opportunity to join a small but growing London IT team, providing 1st and 2nd line support while contributing to technical projects and collaborating closely with senior stakeholders. You will also be a key escalation point for complex IT issues and play an important role in maintaining the firm's high standards of IT service delivery.</p><p><strong>Key Responsibilities</strong></p><ul><li>Provide 1st and 2nd line user support on desktop hardware/software, mobile devices, and audio-visual systems</li><li>Troubleshoot and resolve technical issues across MS Office/M365, iManage, Acrobat, Litera, Intapp, and other business systems</li><li>Deliver user training on standard desktop applications</li><li>Assist with system administration, including printers, servers, switches, and cabling infrastructure</li><li>Support onboarding/offboarding processes, including account provisioning/de-provisioning and equipment setup</li><li>Provide AV support for Zoom, Webex, Teams, and in-office presentations/conference calls</li><li>Assist with administration of mobile and remote access systems (Airwatch/Intune, Citrix, Duo, VPN)</li><li>Contribute to project work, maintenance schedules, and business continuity processes</li></ul><p><strong>Skills & Experience Required</strong></p><ul><li>Proven experience in 1st and 2nd line IT support within a professional services or corporate environment</li><li>Strong knowledge of Microsoft Office/M365 and other core desktop applications</li><li>Familiarity with document management systems (iManage preferred)</li><li>Experience with AV conferencing tools (Zoom, Webex, Teams)</li><li>Basic network and server administration skills (switches, cabling, firmware updates)</li><li>Excellent problem-solving skills and ability to act as an escalation point for complex issues</li><li>Strong interpersonal skills, with the ability to communicate effectively with senior stakeholders</li><li>Highly organised, proactive, and detail-oriented</li></ul><p><strong>What's on Offer</strong></p><ul><li>Competitive salary of £50,000-£70,000 (depending on experience)</li><li>Annual bonus and generous benefits package (including paid on-call/overtime)</li><li>Hybrid working - 1 day per week from home</li><li>Opportunity to work on varied technical projects in a prestigious international law firm</li><li>Collaborative team culture and supportive leadership</li></ul><p> </p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/amFtZXMud2lsbHNvbi43ODczMy4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
<p>Robert Half have partnered exclusively with an SME in the Staffordshire area to recruit an IT Support Engineer on a Fixed Term basis.</p><p><strong>Responsibilities:</strong></p><p><br />The IT Support Technician is responsible for providing IT support to the business, offering IT solutions and building relationships with employees, partners and suppliers:<br /><br /></p><ul><li>Support the training of staff to adopt and maximise the use of IT systems</li><li>Support the delivery of 1st/2nd Line Support</li><li>Assist with the IT aspects of office moves, onboarding new suppliers and systems</li><li>MS Teams and SharePoint housekeeping - maintenance, reviews and archive</li><li>Manage 3rd party software - comms, licences, etc. </li><li>Monitor, respond and manage the IT mailbox</li><li>Create and maintain the IT licence register </li></ul><p><strong>Requirements:</strong></p><ul><li>Commercial experience supporting Office 365, SharePoint, Teams and IT security packages</li><li>Experience supporting and managing Microsoft Teams in a large organisation</li><li>At least 2 years of IT Support, including 1st/2nd line experience</li><li>Knowledge of server maintenance and/or network management</li><li>Demonstrable experience delivering a high level of customer service</li><li>Experience working with 3rd parties and 3rd party delivered services</li></ul><p> </p><p>£25,000-£28,500 + hybrid working on offer. <br /><br />A vehicle is required to get to site due to my client's location. <br /><br /><br /></p><p> </p><p> </p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/Um9yeS5LaXJrbWFuLjY0MzQ2LjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
<p data-end="329" data-start="240">Based in Manchester | Permanent | £30K-£35K + Benefits</p><p data-end="329" data-start="240"><br data-end="294" / data-start="291"> Hybrid: 4 days onsite | 1 day WFH -MORE FLEX ON OFFER IF NEEDED. </p><p data-end="562" data-start="331">Are you an ambitious IT Support Engineer ready to take the next step in your career? This is a fantastic opportunity to join a <strong data-start="458" data-end="487">forward-thinking business</strong> in Manchester where IT is seen as a key driver of growth and innovation.</p><p data-start="564" data-end="898">We're not just looking for someone to "fix tickets." We want a <strong data-start="627" data-end="666">driven, career-focused professional</strong> who's eager to learn, grow, and become a future leader within IT. You'll be exposed to a wide range of technologies, gain project experience, and be supported with training and development to help you move into more senior roles.</p><h3 data-start="900" data-end="921">What you'll do:</h3><ul data-end="1442" data-start="922"><li data-start="922" data-end="996"><p data-end="996" data-start="924">Deliver hands-on 1st and 2nd line IT support across users and systems.</p></li><li data-start="997" data-end="1085"><p data-end="1085" data-start="999">Troubleshoot issues with Windows, Microsoft 365, networking, and cloud environments.</p></li><li data-start="1086" data-end="1190"><p data-start="1088" data-end="1190">Act as a trusted IT partner to the business, working closely with end users and senior stakeholders.</p></li><li data-end="1269" data-start="1191"><p data-end="1269" data-start="1193">Get involved in IT projects, upgrades, migrations, and cloud initiatives.</p></li><li data-start="1270" data-end="1362"><p data-end="1362" data-start="1272">Take ownership of problems, thinking proactively about long-term fixes and improvements.</p></li><li data-end="1442" data-start="1363"><p data-end="1442" data-start="1365">Learn from senior IT staff and work towards more advanced responsibilities.</p></li></ul><h3 data-end="1468" data-start="1444">What you'll bring:</h3><ul data-start="1469" data-end="1839"><li data-end="1523" data-start="1469"><p data-end="1523" data-start="1471">2+ years' experience in IT Support (1st/2nd line).</p></li><li data-end="1607" data-start="1524"><p data-end="1607" data-start="1526">Skills in Microsoft 365, Windows 10/11, Active Directory, and basic networking.</p></li><li data-start="1608" data-end="1677"><p data-start="1610" data-end="1677">A genuine passion for IT, technology, and continuous improvement.</p></li><li data-end="1772" data-start="1678"><p data-start="1680" data-end="1772">The ambition to progress beyond IT Support into more senior technical or leadership roles.</p></li><li data-end="1839" data-start="1773"><p data-start="1775" data-end="1839">Excellent communication skills and a business-facing approach.</p></li></ul><h3 data-end="1856" data-start="1841">Why join:</h3><ul data-end="2216" data-start="1857"><li data-start="1857" data-end="1890"><p data-end="1890" data-start="1859">Salary: £30K-£35K + benefits and bonus</p></li><li data-end="1964" data-start="1891"><p data-end="1964" data-start="1893">Clear career pathway with opportunities to step into senior IT roles.</p></li><li data-end="2021" data-start="1965"><p data-start="1967" data-end="2021">Hands-on exposure to on-prem and cloud environments.</p></li><li data-start="2022" data-end="2080"><p data-start="2024" data-end="2080">Training and mentoring to accelerate your development.</p></li><li data-end="2133" data-start="2081"><p data-end="2133" data-start="2083">Hybrid working model (4 days onsite, 1 day WFH).</p></li><li data-start="2134" data-end="2216"><p data-start="2136" data-end="2216">Be part of a <strong data-start="2149" data-end="2177">modern, growing business</strong> that values ambition and innovation.</p></li><li data-end="2216" data-start="2134"><p data-start="2136" data-end="2216">Two Stage process and Fast turnaround! Apply today and take the next big step in your IT career.</p></li></ul><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/dG9ueS5rb3lyYXR0eS43OTc1MS4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
<p><strong>HR Manager</strong><br /> <strong>Location:</strong> South West UK with travel to regional offices</p><p>Robert Half LTD are working with a rapidly growing tech business to recruit an experienced HR Manager. With a people-first culture and a commitment to continuous improvement, they are looking for a confident, detail-oriented HR professional to play a pivotal role in their People function.</p><p><strong>The Role</strong></p><p>Reporting to the Head of Operations, the HR Manager will be responsible for leading and developing the People team, ensuring HR policies and processes align with business goals while maintaining compliance with employment law. The role requires a pragmatic and people-centric approach to employee relations and engagement.</p><p><strong>Key Responsibilities</strong></p><ul><li>Lead and manage a team of four HR professionals, driving performance and development.</li><li>Oversee delivery of HR processes across the business with a focus on consistency and excellence.</li><li>Maintain and update policies in line with UK employment law and organisational needs.</li><li>Act as the first point of escalation for complex employee relations matters including disciplinaries, grievances, and absence management.</li><li>Coach and support line managers on employee issues and best practices.</li><li>Manage and maintain the HRIS, ensuring data accuracy and useful reporting.</li><li>Analyse HR metrics, providing insights and recommendations to support business decisions.</li><li>Collaborate with Finance and Compliance teams on cross-functional projects and reporting.</li><li>Support company-wide people initiatives, culture, and engagement strategies.</li><li>Ensure compliance with internal frameworks and assist with ISO-related evidence and audits.</li><li>Work with the SLT to advise and guide on people strategy in line with business growth</li><li>Champion company values and contribute to a high-performing, inclusive culture.</li></ul><p><strong>Required Experience & Skills</strong></p><ul><li>Experienced in an HR Manager position</li><li>Strong understanding of UK employment law and confident in managing risk.</li><li>Proven track record of managing a high-performing HR team.</li><li>Experience in tech business highly desired, PE experience would be a bonus</li><li>Familiarity with vetting processes for security personnel.</li><li>Knowledge of TUPE and Mergers & Acquisitions desirable</li><li>Prior experience with HRIS and employee engagement tools</li><li>Strong organisational skills, attention to detail, and discretion.</li><li>Excellent written and verbal communication skills.</li></ul><p><strong>What's on Offer</strong><br /> </p><ul><li>Salary up to circa £70,000</li><li>25 days holiday + buy/sell options</li><li>Hybrid & Flexible working (around core hours)</li><li>Annual performance bonus</li><li>Company pension and employee shareholder scheme</li><li>Enhanced family leave and maternity policies</li><li>Dedicated training budget</li><li>Life assurance, private healthcare, gym/vision discounts</li><li>Electric vehicle scheme & cycle-to-work scheme</li></ul><p> </p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/UmFjaGVsLlNoYXcuMjA5MzAuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
<p data-end="426" data-start="189">Robert Half LTD are working with a well-established UK manufacturing business in Wiltshire to recruit an experienced HR Administrator on a permanent, part-time basis. This role is office-based across four days per week, with flexibility on start and finish times.</p><p data-start="428" data-end="775"><strong data-end="440" data-start="428">The role</strong></p><p data-end="775" data-start="428"><br data-end="443" / data-start="440"> The HR Administrator will support the HR function by providing efficient and effective administrative services to ensure smooth day-to-day operations. Responsibilities will include maintaining accurate employee records, preparing HR documentation, supporting payroll, and acting as the first point of contact for employee queries.</p><p data-end="803" data-start="777"><strong data-start="777" data-end="801">Key responsibilities</strong></p><ul data-start="804" data-end="1439"><li data-start="804" data-end="883"><p data-start="806" data-end="883">Maintain and update employee records in line with GDPR and company policies</p></li><li data-end="950" data-start="884"><p data-start="886" data-end="950">Prepare contracts, offer letters, and HR-related documentation</p></li><li data-end="1006" data-start="951"><p data-end="1006" data-start="953">Support payroll by providing accurate employee data</p></li><li data-end="1099" data-start="1007"><p data-start="1009" data-end="1099">Assist with recruitment and onboarding, including coordinating interviews and inductions</p></li><li data-end="1175" data-start="1100"><p data-end="1175" data-start="1102">Provide first-line support for HR queries, escalating where appropriate</p></li><li data-start="1176" data-end="1248"><p data-start="1178" data-end="1248">Monitor absence and sickness records, generating reports as required</p></li><li data-end="1293" data-start="1249"><p data-start="1251" data-end="1293">Update HR systems and assist with audits</p></li><li data-start="1294" data-end="1394"><p data-start="1296" data-end="1394">Support training coordination, employee development activities, and health and safety compliance</p></li><li data-end="1439" data-start="1395"><p data-end="1439" data-start="1397">Contribute to HR policies and procedures</p></li></ul><p data-start="1441" data-end="1466"><strong data-end="1464" data-start="1441">The ideal candidate</strong></p><ul data-start="1467" data-end="1975"><li data-end="1577" data-start="1467"><p data-end="1577" data-start="1469">Previous experience in an HR administration role, ideally within a manufacturing or industrial environment</p></li><li data-end="1701" data-start="1634"><p data-start="1636" data-end="1701">Strong organisational skills with excellent attention to detail</p></li><li data-end="1819" data-start="1702"><p data-end="1819" data-start="1704">Effective communication and interpersonal skills, with the ability to handle sensitive information confidentially</p></li><li data-start="1820" data-end="1889"><p data-end="1889" data-start="1822">Proficiency in Microsoft Office and experience using HRIS systems</p></li><li data-start="1890" data-end="1924"><p data-start="1892" data-end="1924">Awareness of GDPR requirements</p></li></ul><p data-start="1977" data-end="1999"> </p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/UmFjaGVsLlNoYXcuMjY2MzQuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
<p>Robert Half are delighted to be supporting a business just outside of central Bristol on the recruitment of a Payroll Officer to join their finance team on a full-time and permanent basis.</p><p> Our client adopts a hybrid working model, with 3 days per week in the office, with plenty of free parking available.</p><p> We are open to considering candidates with payroll experience, but also candidates with previous administrative experience who are keen to forge a career in payroll and with an attitude to learn.</p><p> Responsibilities of the Payroll Officer will include but not be limited to:</p><ul><li>Working closely with the payroll bureau, providing them with all of the information required.</li><li>Acting as the 1st point of contact for all employee enquiries in relation to payroll.</li><li>Managing delivery of payroll in line with the schedule and ensuring the up most accuracy.</li><li>Processing all monthly starters and leavers, overtime, additional payments, expense claims and more.</li><li>Managing both internal relationships to ensure efficiency across payroll processes, and external relationships with HMRC, pension providers and other third parties.</li></ul><p> Your Profile:</p><ul><li>Payroll knowledge/qualification is a desirable for this role, but our client is also prepared to teach someone with the right attitude.</li><li>Strong IT skills, notably with Excel able to do V look ups, pivot tables etc.</li><li>Excellent communication and relationship management skills.</li><li>Exceptional attention to detail, organisational and problem-solving skills.</li></ul><p> In return, the successful candidate can expect a salary of between £25-35k (dependant on experience) plus benefits including 22 days holiday (+ bank holidays), private medical insurance, income protection, health cash plan, discount scheme and more.</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/RWxsaWUuQ2x1dHRvbi43NTA3Ni4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
