<p>Robert Half have partnered on an exclusive basis with an existing client in the Bristol area to recruit an MDM Engineer / Mobile Device Specialist on a permanent basis.<br /><br />You will be a proactive and detail-oriented mobile specialist to own the end-to-end management of the corporate mobile estate-focused on iPhones and iPads. You will design and maintain Jamf-based device configurations and app deployments, manage SIM/carrier, and ensure the fleet's security, compliance, and lifecycle hygiene. Whilst the wider endpoint stack includes both Intune and Jamf, this role is dedicated to Apple mobile devices in Jamf, collaborating with the broader team where policies intersect (identity, conditional access, networking, and security).</p><p><strong>Key Responsibilities</strong></p><ul><li>Architect, implement, and maintain Jamf Pro configurations for iOS/iPadOS: enrollment (ABM/DEP), supervision, profiles (passcode, restrictions, Wi‑Fi/VPN, certificates, email), SSO, and compliance baselines.</li><li>Own iPhone/iPad lifecycle: procurement, zero‑touch enrollment, kitting, deployment, break/fix, RMA, refresh, and secure decommissioning/wipe.</li><li>Manage mobile application management (MAM) in Jamf: app packaging, VPP licensing, scoped deployments, version governance, staged rollouts, and rollback procedures.</li><li>Administer SIM estates and carrier relationships: new lines and ports, plan/right‑sizing, roaming enablement/policies, usage monitoring, cost optimization, invoice reconciliation, and contract renewals.</li><li>Monitor and remediate device compliance and security posture (encryption, passcode, OS version minimums, managed open‑in, DLP); coordinate with Security for incident response and hardening.</li><li>Maintain accurate asset and SIM inventory; track chain of custody and ensure audit readiness.</li><li>Create and maintain documentation, runbooks, and end-user guides for enrollment, support, and device use policies.</li><li>Provide L2/L3 support for mobile and iPad incidents/requests; collaborate with Service Desk for effective L1 triage and escalations.</li><li>Plan and run pilots for new iOS/iPadOS releases, device models, and Jamf features; conduct UAT, change communications, and phased rollouts.</li><li>Integrate with identity and access controls (Okta/Azure AD and Conditional Access signals where applicable), cert-based auth, and network access (Wi‑Fi/EAP).</li><li>Report on KPIs and trends: compliance rates, OS adoption, app health, inventory accuracy, usage/roaming outliers, and carrier spend; propose continuous improvements.</li></ul><p><strong>Qualifications</strong></p><ul><li>3+ years managing enterprise Apple mobile fleets with Jamf Pro (iOS/iPadOS) in a corporate environment.</li><li>Strong hands-on with supervised deployments, configuration profiles, VPP, and managed app configurations.</li><li>Familiarity with Okta and Conditional Access concepts sufficient to collaborate across policies and identity (Okta/Azure AD).</li><li>Proven experience managing carrier services and SIM estates: tariffs, roaming, number management (PAC/STAC), billing analysis, and optimization.</li><li>Solid grasp of mobile security and privacy controls: encryption, passcode policies, managed open‑in, DLP, app attestation, and OS update governance.</li><li>Scripting/automation skills.</li><li>Excellent communication, documentation, and stakeholder management skills.</li><li>Relevant certifications are a plus.</li></ul><p><strong>Package:</strong></p><ul><li>circa. £45,000 - £50,000 basic salary</li><li>Opportunities for professional growth and development.</li><li>Collaborative and supportive work environment.</li><li>3 days per week on site, 2 days remote.</li></ul><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/Um9yeS5LaXJrbWFuLjk4ODU1LjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
<p>Robert Half are working with a growing SME business in the Somerset area as they look to grow their internal IT offering.<br /><br />This role is perfect for someone with a can-do attitude, strong troubleshooting skills, and a passion for delivering exceptional service. If you enjoy solving tech challenges, working with the latest technologies, and making a real impact, this could be the role for you!</p><p>What You'll Be Doing:</p><ul><li>Providing technical support by diagnosing and resolving IT issues for employees across the business.</li><li>Logging and managing support tickets, ensuring timely resolution in line with IT procedures.</li><li>Using Microsoft Intune to deploy and manage Windows 11 desktops and laptops.</li><li>Supporting company-wide software applications, communication devices, and mobile devices (Android & iOS).</li><li>Managing user accounts and permissions in Active Directory.</li><li>Assisting with IT inductions for new starters.</li><li>Troubleshooting and maintaining printers, laptops, and other office hardware.</li><li>Tracking IT assets and ensuring efficient use of hardware and software licenses.</li><li>Supporting the IT Systems Administrator with upgrades, rollouts, and new technologies.</li><li>Liaising with third-party vendors to resolve hardware and software issues.</li></ul><p>Professional Competancies:</p><ul><li>Problem Solver - You love tackling IT challenges and finding creative solutions.</li><li>Tech Enthusiast - You stay up to date with the latest IT and cybersecurity trends.</li><li>Great Communicator - You can explain technical issues in a clear and friendly way.</li><li>Organised Multitasker - You're able to juggle multiple tasks and prioritise effectively.</li><li>Team Player - You enjoy working with others and have a proactive, 'can-do' attitude.</li></ul><p>What You'll Need:</p><ul><li>Educated to AS Level, BTEC, NVQ Level 3, or equivalent.</li><li>Experience troubleshooting and diagnosing IT issues.</li><li>Basic knowledge of Active Directory and Microsoft Intune is a plus.</li><li>A willingness to learn, develop, and grow in an exciting and evolving IT environment.</li></ul><p>Salary/logistics:</p><ul><li>circa £30,000 basic salary</li><li>hybrid working (2-3 days in the office post probation)</li><li>Up to 10% bonus</li></ul><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/Um9yeS5LaXJrbWFuLjYxNjAwLjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
<p style="margin: 0in; font-family: 'Segoe UI'; font-size: 10.5pt;">IT Infrastructure Technician</p><p style="margin: 0in; font-size: 10.5pt;">📍 Bristol | 🕒 Full-Time | 💼 Permanent</p><p style="margin: 0in; font-family: 'Segoe UI'; font-size: 10.5pt;">Are you a tech-savvy problem solver with a passion for keeping systems running smoothly? We're looking for an experienced IT Infrastructure Technician to join one of our central Bristol clients.</p><p style="margin: 0in; font-family: 'Segoe UI'; font-size: 11.0pt;"> </p><p style="margin: 0in; font-family: 'Segoe UI'; font-size: 10.5pt;">What You'll Do:</p><ul style="direction: ltr; unicode-bidi: embed; margin-top: 0in; margin-bottom: 0in;" type="disc"><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Install and configure software and hardware</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Provide hands-on and remote IT support across the business</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Manage IT tickets, budgets, contracts, and equipment</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Troubleshoot network and system issues</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Support Cyber Essentials certification and IT audits</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Mentor IT apprentices and assist with major upgrades</li></ul><p style="margin: 0in; font-family: 'Segoe UI'; font-size: 11.0pt;"> </p><p style="margin: 0in; font-family: 'Segoe UI'; font-size: 10.5pt;">What You'll Bring:</p><ul type="disc" style="direction: ltr; unicode-bidi: embed; margin-top: 0in; margin-bottom: 0in;"><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Level 3 Infrastructure Technician qualification (Level 4 desirable)</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">3+ years in a fast-paced IT support environment</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Strong communication and organisational skills</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">A proactive, reliable, and detail-oriented approach</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Team spirit and flexibility to tackle varied tasks</li></ul><p>If you are interested in this position please submit a CV ASAP. </p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/c2FtLmJvc2NvbGV5LjQ5NjMzLjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
<p><strong>Role Summary</strong></p><p>The fundamental objective of the Head of OT is to manage the OT Team in designing, deploying, and supporting the communication and monitoring systems on new and existing distributed energy projects.</p><p>As new sites increasing rely on their communication networks for operation, my client needs to ensure that new designs meet the current requirements for performance and cybersecurity and that older designs are maintained and upgraded in line with current industry practises.</p><p>The Head of OT will also be available to provide advice and assistance for reactive issues which need additional skills or experience and will participate in an on-call rota for out-of-hours remote support along with the other members of comms team.</p><p><strong>Duties and Responsibilities</strong></p><ul><li>Manages and mentors engineers, delegating workload as necessary</li><li>Works closely with multiple stakeholder teams including engineering, design, commercial, planning and construction to optimise project designs</li><li>Ensure the OT Team are provided with all relevant information to complete designs</li><li>Assumes OT design responsibility for project OT scope from concept, through construction and to final acceptance.</li><li>Ensure cybersecurity policy is considered in new designs and in maintenance and upgrades of existing systems.</li><li>Ensure the required documentation needed to implement the OT system designs is produced on time, e.g. cable schedules, network diagrams, and register lists</li><li>Liaising with other teams & contractors to ensure that the overall project designs integrate smoothly</li><li>Communicates directly with suppliers' technical / service support teams regarding product capabilities and reviews client enquiries, escalating as required to equipment manufacturers.</li><li>Responds to EPC, O&M, technical advisor, funder, client, or asset owner technical enquiries. These enquiries may require several actions including documentation review, performance assessment, site survey and technical support</li><li>Staying abreast of relevant developments in the telecommunications and technology marketplace</li><li>Managing tickets raised by O&M and programming OT resource.</li><li>Planning and overseeing maintenance of OT systems software and hardware installed at solar PV and battery energy storage plants throughout the UK</li><li>Supporting operational staff with monitoring, data acquisition, security, and CCTV systems issue resolutions</li><li>Adherence to the Group's Quality Management System and processes</li></ul><p><strong>Experience and Skills</strong></p><p><strong>ESSENTIAL</strong></p><ul><li>Management of a technical team within the OT environment.</li><li>Basic Windows administration knowledge, including Intune endpoint management</li><li>Detailed knowledge of IT/OT networks and design principles; segmentation, VLANs, NAT, VPNs</li><li>Strong knowledge of OT cybersecurity</li><li>Industrial communication protocols including Modbus RTU / TCP, RS485 / serial communications</li><li>Familiarity with network troubleshooting tools</li><li>Technical problem-solving skills and an aptitude for implementing new ideas</li><li>Self motivated; able to work remotely and independently</li><li>Enthusiasm for ongoing personal development and learning</li><li>Strong communicator with patience and perseverance, able to troubleshoot and problem-solve with remote staff or equipment</li></ul><p><strong>PREFERRED</strong></p><ul><li>Knowledge and experience of PV specific and general industrial data acquisition systems</li><li>Linux system administration experience, focussed on Debian or derivatives, Ansible for centralised management, iptables/NFT firewalls.</li><li>Experience of the following network equipment; Fortinet firewalls and switches, Mikrotik routers, Moxa industrial networking, OpenWRT</li><li>PV, battery, and power electronics background knowledge</li><li>Basic AutoCAD skills</li></ul><p><strong>Education</strong></p><ul><li>Ideally an undergraduate degree in STEM subject that provides a demonstrable background in IT, computing, computer networking, or electronics via relevant course modules, but may also include vocational training or extensive relevant work experience</li><li>IT-related technical proficiency or security qualifications e.g. SANS, Microsoft, Cisco, CompTIA or similar are advantageous, but not essential</li></ul><p><strong>Other</strong></p><ul><li>Must possess a current Driving Licence</li><li>Must be prepared to travel within the UK, including occasional overnight stays, and potentially abroad, for site visits</li></ul><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/Um9yeS5LaXJrbWFuLjkyMzQzLjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
