4 results for It Support Engineer Top Company in Manchester, Manchester

IT Support Engineer

Mansfield, Nottinghamshire
remote
Permanent
35000 - 40000 GBP / Yearly
<h2 data-end="393" data-start="373">IT Support Engineer</h2><h2 data-end="393" data-start="373">Job Purpose</h2>We are seeking an experienced and proactive IT Support Engineer to manage and optimise local IT infrastructure, systems, and user support services for business operations. The role involves providing 1st and 2nd line support, managing hardware and software assets, overseeing user access and security policies, and contributing to broader IT projects in collaboration with European and global IT teams. <h2 data-end="851" data-start="822">Key Responsibilities</h2><ul data-end="1604" data-start="852"><li data-start="852" data-end="980">Support and maintain IT infrastructure including computers, networks, printers, and end-user applications such as Office 365</li><li data-start="981" data-end="1066">Deliver 1st and 2nd line technical support via ticketing system, phone, and email</li><li data-end="1166" data-start="1067">Manage IT hardware and software inventory, including procurement, setup, and lifecycle tracking</li><li data-end="1238" data-start="1167">Administer user accounts, access permissions, and security settings</li><li data-start="1239" data-end="1313">Plan, implement, and document IT changes in line with company policies</li><li data-start="1314" data-end="1397">Collaborate on regional and global IT infrastructure and cybersecurity projects</li><li data-start="1398" data-end="1509">Identify opportunities for automation and process improvement; propose and implement effective IT solutions</li><li data-end="1604" data-start="1510">Monitor systems and services using appropriate tools to ensure reliability and performance</li></ul> <h2 data-end="1831" data-start="1792">Skills and Experience Required</h2><ul data-start="1832" data-end="2601"><li data-start="1832" data-end="1970">5+ years of experience in IT support roles, including 1st and 2nd line support, ideally in an international or multi-site organisation</li><li data-start="1971" data-end="2176">Strong technical knowledge of:<ul data-end="2176" data-start="2006"><li data-end="2044" data-start="2006">Network and infrastructure support</li><li data-start="2047" data-end="2088">Hardware (PCs, smartphones, printers)</li><li data-end="2139" data-start="2091">Active Directory and Office 365 user support</li><li data-end="2176" data-start="2142">IT security and best practices</li></ul></li><li data-start="2177" data-end="2280">Experience with Windows Server, virtualisation (e.g. VMware), and backup strategies is advantageous</li><li data-end="2341" data-start="2281">Self-motivated with a hands-on, problem-solving approach</li><li data-end="2403" data-start="2342">Strong team player with the ability to work independently</li><li data-start="2404" data-end="2479">Well-organised with excellent time management and prioritisation skills</li><li data-end="2532" data-start="2480">Strong interpersonal and communication abilities</li><li data-end="2601" data-start="2533">Flexible and adaptable to changing business and technology needs</li></ul><h2 data-start="2608" data-end="2637">Desirable Attributes</h2><ul data-start="2638" data-end="2826"><li data-start="2638" data-end="2696">Experience with IT change management and documentation</li><li data-start="2697" data-end="2757">Familiarity with automation tools or systems integration</li><li data-end="2826" data-start="2758">Exposure to international IT environments and multi-region support</li></ul>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/RmF6Lk5hbmRvby41MTY4NS4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
2025-10-03T16:22:41Z

IT Support Engineer

Staffordshire, Staffordshire
remote
Temporary
25000 - 28500 GBP / Yearly
Robert Half have partnered exclusively with an SME in the Staffordshire area to recruit an IT Support Engineer on a Fixed Term basis.Responsibilities: The IT Support Technician is responsible for providing IT support to the business, offering IT solutions and building relationships with employees, partners and suppliers: <ul><li>Support the training of staff to adopt and maximise the use of IT systems</li><li>Support the delivery of 1st/2nd Line Support</li><li>Assist with the IT aspects of office moves, onboarding new suppliers and systems</li><li>MS Teams and SharePoint housekeeping - maintenance, reviews and archive</li><li>Manage 3rd party software - comms, licences, etc. </li><li>Monitor, respond and manage the IT mailbox</li><li>Create and maintain the IT licence register </li></ul>Requirements:<ul><li>Commercial experience supporting Office 365, SharePoint, Teams and IT security packages</li><li>Experience supporting and managing Microsoft Teams in a large organisation</li><li>At least 2 years of IT Support, including 1st/2nd line experience</li><li>Knowledge of server maintenance and/or network management</li><li>Demonstrable experience delivering a high level of customer service</li><li>Experience working with 3rd parties and 3rd party delivered services</li></ul> £25,000-£28,500 + hybrid working on offer. A vehicle is required to get to site due to my client's location. Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/Um9yeS5LaXJrbWFuLjY0MzQ2LjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
2025-08-27T16:41:17Z

IT Manager

Knutsford, Cheshire
remote
Permanent
60000 - 65000 GBP / Yearly
Robert Half have partnered on an exclsuive basis with a growing Pharmaceutical/MedTech organisation in the Greater Manchester area to recruit and IT Manager on a permanent basis. As the IT Manager, you will lead the planning, implementation, maintenance, and security of IT systems, ensuring seamless day-to-day operations. You will work closely with cross-functional teams and external vendors to support secure, scalable, and compliant technology solutions across the organisation. Experience in regulated industries, particularly within healthcare, is highly desirable. Responsibilities: <ul><li>Lead the day-to-day operations of the IT team including the dedicated service desk, infrastructure maintenance and systems management.</li><li>Be responsible for meeting IT Service Desk SLA's and achieving KPI's</li><li>Develop policies and drive process improvement in line with standards such as ITIL and Cyber Essentials.</li><li>Ensure that company policies are implemented, review and maintain procedures and ensure necessary tracking information is captured.</li><li>Lead and manage the IT team Comprising of Senior IT Engineers and an IT Engineer, providing guidance, support, and development opportunities to ensure the team's success and alignment with organisational goals.</li><li>Engage with internal and external stakeholders</li><li>Manage and maintain IT budgets, procurement, and vendor relationships. Own, develop and manage the IT budget, ensuring cost-effective use of resources and services supplied to the business.</li><li>Contribute to and ensure first line security of the organisation IT systems and data through implementing cybersecurity measures.</li><li>Ensure network and system security, ensuring compliance with data protection laws (e.g., GDPR) and any other appropriate regulatory standards.</li><li>Lead IT projects, including Company acquisitions, software and hardware upgrades, migrations, and digital transformation initiatives.</li><li>Covering team absences which may require time filling other team roles, such as commissioning equipment, covering the help desk, technical research and implementation.</li><li>Provide technical support, training and communications to end-users as part of the wider change projects.</li><li>Monitor system performance and implement improvements as needed.</li></ul>Experience/Skills required:<ul><li>Proven experience in an IT Manager or similar leadership role, preferably within healthcare, life sciences, or medical communications.</li><li>Strong knowledge of cloud-based platforms (especially Microsoft 365, SharePoint, Azure).</li><li>Excellent understanding of cybersecurity frameworks and data protection regulations (e.g. GDPR, ISO 27001).</li><li>Experience supporting hybrid/remote teams using collaboration tools such as Teams, Zoom, and project management systems.</li></ul>Salary/logistics:<ul><li>£60,000-£65,000 + additional benefits</li><li>Hybrid working - 2/3 days a week on site as standard.</li></ul>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/Um9yeS5LaXJrbWFuLjc2MDYzLjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
2025-09-16T10:53:35Z

Data Manager

Manchester, Greater Manchester
remote
Permanent
- 65000 GBP / Yearly
Data Manager - Manchester (5 days on site) - circa 65k plus benefitsRobert Half has been retained by a leading infrastructure consulting business to recruit a Data Manager. This is an exciting opportunity for an experienced professional to play a critical role in managing data securely, effectively, and in compliance with legal and project requirements.About the RoleThe Data Manager will be responsible for:<ul><li>Creation, development and management of a Common Data Environment (CDE).</li><li>Enforcing compliance with the main contractors Integrated Management System and the end clients Information Management Requirements.</li><li>Overseeing data security protocols, including corrective and preventive actions.</li><li>Ensuring compliance with data protection and legislative requirements outlined in contract documents.</li><li>Coordinating the management and transfer of data between contractors and the wider supply chain</li></ul>Key ResponsibilitiesInformation Systems:<ul><li>Maintain compliance with the data management criteria defined in Schedule 6 of the MSA.</li></ul>Data Protection and Security:<ul><li>Safeguard all confidential information under the guidelines of Clause 62 and Schedule 32 of the Project Agreement.</li><li>Develop and maintain an information security programme to ensure data confidentiality, integrity, and availability.</li><li>Respond promptly to data breaches or unauthorised access incidents and maintain a detailed log of actions taken.</li></ul>Records and Information Management:<ul><li>Maintain up-to-date, accessible, and secure electronic records for the project.</li><li>Manage and support the population of the Common Data Environment (CDE) for all stakeholders.</li><li>Fulfil compliance requirements set forth in Schedule 24 of the Project Agreement.</li></ul>Cybersecurity Oversight:<ul><li>Implement measures to protect against potential security risks, including unauthorised access, malware, and other vulnerabilities.</li><li>Ensure all third parties and subcontractors comply with established information security practices.</li></ul>Personnel Management:<ul><li>Ensure all employees working with sensitive data have valid DBS certifications.</li><li>Maintain an up-to-date log of certifications and renewal dates.</li></ul> Qualifications and Experience<ul><li>Degree in Information Management, IT, Engineering, or a related field.</li><li>Relevant certification, such as Certified Information Systems Security Professional (CISSP).</li><li>At least 5 years of experience in data management within large-scale project environments (preferably in construction, infrastructure, renewables or utilities).</li><li>Proficiency in managing Common Data Environments (CDEs) and implementing robust data security protocols.</li><li>Experience with maintaining ISO 27001 compliance for data security.</li></ul> What We're Looking ForAn analytical and detail-oriented individual who thrives in complex project environments. You'll need a firm understanding of data protection legislation, strong organisational skills, and a collaborative mindset for engaging with stakeholders ranging from contractors to utility companies.Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/QW50aG9ueS5DbGFyay4yMTE1MS4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
2025-09-25T09:27:01Z