<p data-start="576" data-end="796">This is a fantastic opportunity to work with enterprise-level Dell technology, gain specialist training, and be part of a collaborative environment that values both technical expertise and outstanding customer service.</p><h3 data-start="798" data-end="822"><strong data-start="802" data-end="820">What You'll Do</strong></h3><ul data-end="1251" data-start="823"><li data-start="823" data-end="884"><p data-start="825" data-end="884">Build and configure Dell servers to client specifications</p></li><li data-end="955" data-start="885"><p data-start="887" data-end="955">Manage and process RMA (Return Merchandise Authorisation) requests</p></li><li data-end="1058" data-start="956"><p data-start="958" data-end="1058">Provide remote and on-site fault diagnosis and repairs (company pool vehicle available for travel)</p></li><li data-start="1059" data-end="1155"><p data-start="1061" data-end="1155">Deliver top-notch customer service through clear communication and effective problem-solving</p></li><li data-start="1156" data-end="1251"><p data-start="1158" data-end="1251">Collaborate with the wider team to maintain smooth processes and high customer satisfaction</p></li></ul><h3 data-start="1253" data-end="1285"><strong data-end="1283" data-start="1257">What We're Looking For</strong></h3><ul data-start="1286" data-end="1670"><li data-end="1392" data-start="1286"><p data-start="1288" data-end="1392">Proven experience in IT support, server building, and configuration (Dell experience highly desirable)</p></li><li data-start="1393" data-end="1477"><p data-end="1477" data-start="1395">Strong technical knowledge of hardware and software with problem-solving ability</p></li><li data-end="1533" data-start="1478"><p data-end="1533" data-start="1480">Excellent communication and customer service skills</p></li><li data-start="1534" data-end="1600"><p data-start="1536" data-end="1600">Ability to thrive both independently and in a team environment</p></li><li data-start="1601" data-end="1670"><p data-end="1670" data-start="1603">Based within a commutable distance of <strong data-end="1668" data-start="1641">Corby, Northamptonshire</strong></p></li></ul><h3 data-start="1672" data-end="1697"><strong data-start="1676" data-end="1695">What's On Offer</strong></h3><ul data-start="1698" data-end="1932"><li data-start="1698" data-end="1744"><p data-end="1744" data-start="1700">Competitive salary - up to £32,000</p></li><li data-end="1786" data-start="1745"><p data-start="1747" data-end="1786">Bonus scheme &amp; performance incentives</p></li><li data-end="1838" data-start="1787"><p data-start="1789" data-end="1838">Specialist training in Dell server technologies</p></li><li data-start="1839" data-end="1875"><p data-start="1841" data-end="1875">On-site parking &amp; company events</p></li></ul><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/Um9yeS5LaXJrbWFuLjQ1NTEwLjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">