<p>We are looking for an experienced Administrative Assistant on a contract basis. You will manage a variety of administrative and support tasks to ensure smooth day-to-day operations.</p><p><br></p><p>Responsibilities:</p><p>• Coordinate and manage schedules across multiple time zones, ensuring all appointments and meetings are organized efficiently.</p><p>• Support case management activities using tools like Salesforce or similar project management platforms.</p><p>• Respond to client service requests, triaging inquiries and addressing basic needs promptly.</p><p>• Perform light administrative duties such as preparing internal documentation, taking meeting notes, and managing follow-up tasks.</p><p>• Facilitate email correspondence and handle both inbound and outbound calls as needed.</p><p>• Maintain and update data records with accuracy, utilizing tools like Microsoft Excel and Word.</p><p>• Assist with creating presentations and other materials using Microsoft PowerPoint.</p><p>• Provide general customer service support, ensuring client satisfaction and timely communication</p>
<p>We are looking for a detail-oriented Administrative Assistant to join our team on a contract basis in Toronto, Ontario. In this role, you will provide essential administrative support to ensure smooth daily operations. The ideal candidate will bring strong organizational skills, excellent communication abilities, and a proactive approach to problem-solving.</p><p><br></p><p>Responsibilities:</p><ul><li>Prepare, collect and organize supporting documentation for new leases and lease renewals: offer letters, schedule C-1’s, annotated lease plans, unit fact sheets, space drawings, with mentorship from the Leasing executive/Director and/or legal department;</li><li>Perform administrative duties, including correspondence, reports, statements and agreements, photocopying, faxing, taking meeting minutes, coordinating travel arrangements, organizing and maintaining files and answering phones;</li><li>Coordinate all meetings, booking meeting rooms, preparing all meeting materials and arranging for audio-visual equipment, flip charts, etc;</li><li>Assist with the preparation of the department budget and reconciliation process, as required;</li><li>Process for payment all department invoices, and expense reports for the Leasing Executive/Director;</li><li>Design and prepare leasing packages for potential clients, including PowerPoint presentation; </li><li>Prepare monthly lease and sales reporting, space reconfigurations, track all deals and follow up as required;</li><li>Prepare, collect and organize supporting documentation for new leases and lease renewals: offer letters, schedule C-1’s, annotated lease plans, unit fact sheets, space drawings, with mentorship from the Leasing Executive/Director and/or legal department;</li><li>Maintain tenant files, obtain credit information, track written notice timelines, and follow up on counter-signed letters and deposits. Keep appropriate tracking spreadsheets and database regularly updated;</li><li>Coordinate all aspects of ICSC events, including preparing the booth, providing information where required, and redirecting retailers to appropriate Leasing Executive/Director;</li><li>Receive all incoming calls from prospective clients and provide general information to clients; act as a department liaison with internal and external clients;</li><li>Respond to requests for information and redirecting inquiries beyond own scope of expertise to maintain high levels of customer service</li><li>Using online databases, look up lease clauses, compare and contrast language, and summarize lease details as requested for Leasing Executives and Directors.</li><li>Perform other duties as assigned, some of which may involve working with other cross functional Leasing Groups and Teams </li></ul><p><br></p>
