<p>Notre client recherche un directeur d'usine expérimenté pour superviser les opérations au sein de son usine à Trois-Rivières. Ce poste contractuel de 2 ans, offre une opportunité de jouer un rôle clé dans la gestion des processus, la mobilisation des équipes et l'amélioration continue. Le candidat idéal sera un leader stratégique avec une solide expérience en gestion d'usine et en optimisation des performances.</p><p><br></p><p>Responsabilités:</p><p>• Superviser les activités quotidiennes de l'usine, incluant la production, la maintenance, la logistique et la qualité.</p><p>• Veiller au respect des normes de sécurité, de qualité et de conformité environnementale.</p><p>• Élaborer et gérer les budgets, tout en suivant les indicateurs de performance opérationnelle.</p><p>• Mettre en place des initiatives d'amélioration continue telles que Lean, Six Sigma ou Kaizen.</p><p>• Assurer la mobilisation et l'encadrement des équipes de gestion et des employés.</p><p>• Collaborer avec les équipes de planification pour développer et suivre les plans de production.</p><p>• Gérer les relations avec les fournisseurs, les partenaires et les intervenants externes.</p><p>• Participer à la stratégie d'automatisation et d'expansion des installations.</p><p>• Promouvoir une culture organisationnelle axée sur la collaboration et l'innovation.</p>
<p>Notre client, une entreprise internationale dans la location de machinerie, est à la recherche d'un gestionnaire de compte passionné et stratégique pour rejoindre leur équipe située à Montréal. Vous serez responsable de cultiver des relations solides avec les clients, tout en identifiant et en développant des opportunités commerciales. Ce rôle offre une occasion unique de contribuer à la croissance de l'entreprise tout en proposant des solutions innovantes adaptées aux besoins de nos clients.</p><p><br></p><p>Responsabilités:</p><p>• Établir et entretenir des relations solides et durables avec les clients existants et potentiels, en agissant comme un partenaire commercial fiable.</p><p>• Identifier les besoins actuels et futurs des clients en analysant les tendances du marché et en proposant des solutions adaptées.</p><p>• Développer un réseau de contacts externes pour détecter et concrétiser de nouvelles opportunités d'affaires.</p><p>• Évaluer les informations sur le marché, les concurrents et les tendances afin d'augmenter la part de marché et renforcer la notoriété de la marque.</p><p>• Élaborer et mettre en œuvre des plans de vente alignés sur les objectifs stratégiques de l'entreprise.</p><p>• Collaborer avec les équipes internes, telles que les ventes, l'ingénierie et les opérations, pour développer des solutions logistiques complexes.</p><p>• Fournir des analyses et des rapports réguliers sur l'évolution du marché, les opportunités commerciales et les risques.</p><p>• Assurer la formation et le soutien du personnel des succursales sur les meilleures pratiques en service à la clientèle et en connaissances techniques.</p><p>• Présenter des mises à jour régulières à la direction concernant l'état des projets et les analyses des risques.</p><p>• Participer activement à des activités de réseautage et de développement des affaires pour stimuler la croissance.</p>
<p>A leading global supplier of flavours and aroma ingredients is seeking a dynamic and driven <strong>Sales Representative</strong> to support and grow its customer base in Canada. This individual will manage key client relationships, identify new business opportunities, and serve as a trusted advisor across a wide range of fragrance, flavour, and consumer goods companies.</p><p>Ideal candidates will bring a strong understanding of B2B sales within the ingredients space, excellent interpersonal skills, and a passion for delivering high-quality service and solutions.</p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li>Manage and grow relationships with an existing portfolio of clients in the Canadian market</li><li>Identify and pursue new business opportunities within the fragrance, flavour, and CPG sectors</li><li>Conduct regular client meetings (virtual and in-person) to understand needs, present solutions, and drive revenue growth</li><li>Provide technical and product support, coordinating closely with sourcing and logistics teams</li><li>Track activity through CRM tools, maintaining accurate records of customer interactions, samples, pricing, and purchase history</li><li>Monitor market trends and competitor activity to identify strategic opportunities</li><li>Prepare sales reports and forecasts; participate in regular sales meetings and product training</li></ul><p> </p>
<p><strong>Operations Manager – Manufacturing</strong></p><p><br></p><p>Location: Langley, BC or Maple Ridge, BC</p><p>Salary: $80,000 – $100,000 per year</p><p><br></p><p><strong>About the Opportunity:</strong></p><p> Our client, a well-established and growing manufacturing shop, is seeking an experienced Operations Manager to lead their production team. This is a fantastic opportunity for a hands-on leader who thrives in a fast-paced manufacturing environment and wants to make a direct impact on operations, efficiency, and team performance.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Oversee daily shop operations, including fabrication, welding, machining, and assembly.</li><li>Develop and manage production schedules to meet project deadlines and client requirements.</li><li>Lead, mentor, and support a team of trades professionals, fostering a safe and productive workplace.</li><li>Monitor workflow, materials, and equipment to optimize productivity and reduce downtime.</li><li>Ensure compliance with safety standards, quality control, and company policies.</li><li>Collaborate with project managers, engineers, and clients to align shop operations with project specifications.</li><li>Identify and implement process improvements to drive efficiency and cost savings.</li><li>Recruit, train, and develop staff to build a strong and capable workforce.</li></ul><p><br></p>
<p>We are looking for an experienced HR Recruiter to join our client on a long-term contract basis. This role supports a major retail chain undergoing significant expansion and involves regular monthly travel to various locations. Based in Toronto, Ontario, this position requires a bilingual individual with a strong background in recruitment and HR processes to manage full-cycle hiring and onboarding initiatives.</p><p><br></p><p>Responsibilities:</p><p>• Develop and execute comprehensive recruitment strategies to meet the staffing needs of a growing retail organization.</p><p>• Manage the full-cycle recruitment process, including sourcing, screening, interviewing, and onboarding candidates.</p><p>• Collaborate with hiring managers to understand job requirements and provide guidance on best hiring practices.</p><p>• Utilize applicant tracking systems (ATS) and customer relationship management (CRM) tools to streamline recruitment efforts.</p><p>• Coordinate and conduct recruitment events at various locations, requiring monthly travel.</p><p>• Ensure compliance with company policies and employment regulations throughout the hiring process.</p><p>• Maintain accurate and up-to-date records in HR systems.</p><p>• Provide support for career development initiatives, including internal talent mobility and succession planning.</p><p>• Build and maintain a strong talent pipeline to meet both immediate and future hiring needs.</p><p>• Analyze recruitment metrics to identify trends and improve hiring processes.</p>
We’re looking for an organized, adaptable, and resourceful Administrative Assistant to join our team and keep our operations running smoothly. If you’re the type of person who can juggle multiple tasks, anticipate needs before they arise, and keep calm under pressure—you might be exactly who we need. What You’ll Do: Provide day-to-day administrative support to the team and leadership. Manage calendars, schedule meetings, and coordinate travel arrangements. Prepare documents, reports, and presentations. Answer and direct calls, emails, and inquiries in a detail oriented manner. Maintain and organize electronic and paper filing systems. Assist with event planning, staff coordination, and office supply management. Support projects with data entry, research, and other administrative tasks.
<p>We are seeking a highly organized, proactive, and adaptable Executive Business Coordinator who thrives in a dynamic and rewarding environment. This role supports senior leadership through a broad range of responsibilities, including managing complex calendars, coordinating travel, handling expenses and budgeting, and providing project support.</p><p>Your Tasks</p><ul><li><strong>Professional Representation:</strong> Act as the face of the Executive’s office, responding to internal and external inquiries with professionalism, efficiency, and discretion.</li><li><strong>Judgment & Initiative:</strong> Demonstrate sound judgment, flexibility, and initiative when adapting to shifting priorities.</li><li><strong>Confidentiality:</strong> Handle sensitive information with the highest level of discretion and integrity.</li><li><strong>Calendar Management:</strong> Manage complex schedules across multiple time zones, ensuring seamless coordination of meetings and events.</li><li><strong>Communication:</strong> Serve as the primary contact for internal and external communications. Draft correspondence, prepare reports, and support executive messaging with accuracy and attention to detail.</li><li><strong>Collaboration:</strong> Work effectively across all levels of management, staff, and external partners to ensure tasks and priorities are met on time.</li><li><strong>Project Support:</strong> Assist with special projects and initiatives through research, data analysis, and coordination with cross-functional teams.</li><li><strong>Travel Management:</strong> Arrange and manage all aspects of domestic and international travel, including detailed itineraries and expense reconciliation.</li><li><strong>Event Coordination:</strong> Support planning and execution of team events, off-site meetings, and executive gatherings.</li><li><strong>Administrative Excellence:</strong> Prepare agendas, presentations, and reports. Anticipate executive needs through research, pre-meeting preparation, and thorough follow-up.</li></ul><p><br></p>
We are looking for a motivated and results-oriented Customer Service Representative to join our team on a contract basis in Markham, Ontario. In this role, you will be the first point of contact for purchasers and visitors, ensuring a welcoming and detail-focused experience while assisting with inquiries and administrative tasks. This position is an excellent opportunity to contribute to a dynamic environment and support a high-density real estate development project.<br><br>Responsibilities:<br>• Welcome purchasers and visitors with a friendly and detail-oriented demeanor as they enter the Customer Care office.<br>• Maintain accurate visitor logs and ensure adherence to security protocols.<br>• Direct inquiries to the appropriate team members and provide timely assistance.<br>• Coordinate and schedule appointments as needed, ensuring efficient communication.<br>• Perform general administrative tasks to support the department's daily operations.<br>• Respond to tenant and owner inquiries regarding move-ins and related concerns.<br>• Handle inbound and outbound calls, providing accurate information and resolving issues.<br>• Ensure email correspondence is managed promptly and efficiently.<br>• Utilize Microsoft Office tools, including Word and Excel, to manage data and documentation effectively.<br>• Collaborate with the on-site supervisor and team members to address additional duties as required.
<p>Notre client recherche un gestionnaire d'entrepôt qui jouera un rôle clé dans la gestion quotidienne de ses activités de distribution. Vous serez responsable de promouvoir un environnement de travail sécuritaire, d’optimiser les performances et de diriger une équipe dynamique. Ce poste est idéal pour une personne organisée, orientée vers les résultats et possédant une solide expérience en logistique et gestion d’entrepôt.</p><p><br></p><p>Responsabilités:</p><p>• Promouvoir activement les pratiques de travail sécuritaires et résoudre les préoccupations en matière de sécurité.</p><p>• Superviser et assurer le fonctionnement efficace et sécuritaire de l’équipement de manutention des matériaux.</p><p>• Créer un environnement de travail motivant pour favoriser le rendement optimal des employés.</p><p>• Communiquer les normes de performance et encadrer les membres de l’équipe dans leurs tâches assignées.</p><p>• Gérer les activités de quart de travail afin d’assurer l’efficacité et la précision des services.</p><p>• Mesurer, documenter et rapporter les performances individuelles et collectives par rapport aux standards établis.</p><p>• Participer aux réunions du comité mixte de santé et sécurité pour coordonner les initiatives en matière de sécurité.</p><p>• Diriger les enquêtes sur les accidents impliquant des blessures ou des dommages aux produits, et garantir la documentation appropriée.</p><p>• Former les employés sur leurs responsabilités professionnelles et les informer des changements dans les procédures.</p><p>• Superviser le processus de paie pour garantir l’exactitude des paiements aux employés.</p>
<p>Nous sommes actuellement à la recherche d’un(e) <strong>Partenaire d’affaires en ressources humaines (HRBP)</strong> motivé(e) et expérimenté(e) pour soutenir les activités de notre client situé dans la ville de Québec. Ce poste, basé à 100 % sur site, joue un rôle essentiel dans la mise en œuvre des stratégies RH, le soutien à la planification de la main-d’œuvre et le renforcement de la culture organisationnelle au sein d’un environnement syndiqué dynamique.</p><p>En tant que partenaire stratégique RH, vous collaborerez étroitement avec la direction du site pour mettre en œuvre des pratiques RH exemplaires axées sur l'engagement des employés, les relations de travail, la gestion de la performance, la santé et sécurité au travail, ainsi que l'amélioration continue des opérations RH.</p><p><br></p><p><strong>Responsabilités principales</strong></p><ul><li>Gérer l’ensemble du processus de recrutement afin d’assurer des niveaux de dotation adéquats.</li><li>Maintenir des dossiers employés exacts et à jour dans le SIRH (Workday), en assurant la conformité aux exigences légales et aux politiques internes.</li><li>Veiller à l’intégrité des données RH et soutenir les processus de reporting.</li><li>S'assurer du respect des conventions collectives et agir comme personne-ressource pour les griefs et les processus d’arbitrage.</li><li>Mener des enquêtes internes et conseiller la direction en matière de mesures disciplinaires, si nécessaire.</li><li>Assurer le respect des protocoles de santé et sécurité, et contribuer à l'amélioration continue des pratiques en la matière.</li><li>Travailler avec les équipes de direction pour favoriser une culture de travail positive et renforcer l’engagement des employés.</li><li>Accompagner les gestionnaires dans la définition des objectifs, les évaluations de performance et les plans de développement des employés.</li><li>Coordonner l’intégration des nouveaux employés, les formations en sécurité, ainsi que les programmes de développement du leadership.</li></ul><p><br></p>
We are looking for a detail-oriented Facilities Specialist to join our team on a contract basis in Toronto, Ontario. In this role, you will support the facilities team by managing vendor data, coordinating dispatches to retail locations, and maintaining accurate records. This position is ideal for an organized individual with strong administrative skills and a background in vendor management.<br><br>Responsibilities:<br>• Enter and update vendor information, including details for maintenance-related services, into the internal system.<br>• Coordinate and dispatch vendors, such as electricians or roofing specialists, to various retail locations as needed.<br>• Manage communication with vendors to track progress and obtain status updates on assigned tasks.<br>• Organize and process invoices to ensure accurate record-keeping and timely payments.<br>• Utilize Laserfiche software to manage and store vendor-related documentation effectively.<br>• Maintain a high level of accuracy while completing a substantial volume of data entry tasks daily.<br>• Provide exceptional customer service by addressing inquiries and resolving issues promptly.<br>• Anticipate potential risks and take proactive steps to address challenges.<br>• Collaborate with team members to ensure smooth operational processes.<br>• Maintain confidentiality and professionalism when handling sensitive information.
<p>We are searching for a highly skilled Executive Assistant to provide high-level administrative support to executive leadership within a First Nation organization. This role requires a proactive problem solver with strong communication and interpersonal skills, capable of handling a variety of operational challenges in a dynamic environment. The ideal candidate will have experience managing multiple priorities, maintaining confidentiality, and demonstrating professionalism in all interactions.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p>• Manage and coordinate calendars for 1 Executive and coordinate all internal and external scheduling requests.</p><p>• Organize various regularly scheduled meetings including departmental, finance and audit (governance) meetings, and act as a liaison for Board Members, etc.</p><p>• Partner with other administrative staff to coordinate and prepare for meetings, including drafting and distributing meeting agendas, and taking copious notes at the meetings.</p><p>• Provide support to the Executive regarding written correspondence, as well as proper filing of correspondence and other documents, including the handling of all travel arrangements.</p><p>• Coordinate with other departments internally to maintain the Executive’s action list and follow-up, as well as overseeing smooth work flow and assisting in compiling briefings and reports.</p><p>• Submit all travel related requests, and prepare travel itineraries and meeting agendas, as well as briefing materials. Reconcile travel expense reports and submit in timely fashion.</p><p>• Compile data, verify and organize materials for reports, and assist in preparing reports for presentation.</p><p>• Facilitate interdepartmental communication, as needed.</p><p>• Manage special projects, as assigned.</p><p><br></p><p><br></p>
<p>Great opportunity for a Commercial Property Manager to work with a fantastic office in the Fraser Valley area. This position will directly report into the owner while providing quality service to tenants and stakeholders. This position is best suited to someone with strong financial acumen and a desire to advance in a property management career that is far from monotonous and has room for advancement.</p><p><br></p><p>This position will manage commercial/strata properties, as well as optimizing property performance by managing operational costs, property financials, and capital projects all while working alongside a wonderful and supportive team.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Conducting site visits to ensure buildings and suites are consistently well‐maintained and operate in accordance with all applicable regulatory requirements on a cost‐ effective basis.</li><li>Managing operating expenses, coordinating service contracts, and ensuring that work orders, renovations, and capital projects are completed on time and to the client's satisfaction.</li><li>Conducting periodic surveys to acquire data on crucial value indicators/preferences.</li><li>Taking corrective actions as needed for improvements in a timely and cost‐effective manner.</li><li>Creating and managing operating and capital budgets for properties in the assigned portfolio (subject to approval by the owner(s)).</li><li>Overseeing the management of property finances, including rent collection, arrears resolution, and reporting.</li><li>Reviewing financials for accuracy, generating monthly and/or quarterly reports for Owners/Investors, performing various analyses for Owners/Investors, and reporting on deviations and/or exceptions.</li><li>Managing marketing activities, promotions, tenant appreciation events, and advertising of available rental units as needed.</li></ul><p><br></p><p><br></p>
We are looking for a detail-oriented Purchasing Specialist to join our team on a contract basis in Toronto, Ontario. This position involves managing procurement processes and ensuring adherence to strict government policies within the healthcare sector. If you have experience in purchasing and administration, and enjoy working collaboratively within a small team, we encourage you to apply.<br><br>Responsibilities:<br>• Facilitate communication and procurement activities within provincial healthcare guidelines.<br>• Oversee purchasing processes related to leasing, sales streams, and equipment for patient care.<br>• Work closely with a single vendor to source specialized products and projects.<br>• Ensure compliance with Ontario government procurement policies and public sector standards.<br>• Manage electronic purchasing needs, including computers, tablets, and other devices.<br>• Collaborate with hospital purchasing teams to coordinate and streamline procurement efforts.<br>• Utilize database and records management systems to maintain accurate purchasing records.<br>• Perform administrative tasks, including follow-ups, documentation, and team communication.<br>• Work on-site at a warehouse location, separate from hospital premises.
<p>Our client in <strong>Edmonton </strong>is seeking an experienced <strong>HR Specialist</strong> for a long-term contract. This role offers the opportunity to lead and improve HR operations, policies, and practices while supporting employee engagement and organizational alignment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Enhance HR systems and align them with best practices</li><li>Develop employee handbooks, policies, and performance review processes</li><li>Oversee payroll, vacation, and absence tracking (e.g., Payworks)</li><li>Manage benefits and social committee budgets</li><li>Automate onboarding/offboarding processes</li><li>Contribute to compensation reviews and career development planning</li><li>Guide HR strategy while supporting hands-on execution</li></ul><p><br></p>
<p>Notre client est actuellement à la recherche d’un(e) Représentant(e) du service à la clientèle<strong> </strong> pour se joindre à son équipe sur site. Il s’agit d’une excellente opportunité pour un(e) professionnel(le) orienté(e) vers le service à la clientèle, doté(e) d’un esprit technique, souhaitant soutenir les utilisateurs finaux dans un environnement dynamique et collaboratif.</p><p>Les candidats ayant une expérience dans les secteurs financier, de l’assurance, des télécommunications ou de l’automobile seront considérés comme des atouts majeurs.</p><p><br></p><p><strong>Aperçu du poste</strong></p><p>Candidat(e) retenu(e) sera responsable d’aider les clients à résoudre les problèmes techniques liés aux produits et services, tout en maintenant un haut niveau de professionnalisme et de qualité de service. Ce rôle implique des interactions directes avec les clients par téléphone et courriel, ainsi que la coordination avec les équipes internes afin d’assurer une résolution rapide des demandes.</p><p><br></p><p><strong>Responsabilités principales</strong></p><ul><li>Répondre aux appels téléphoniques et aux courriels des clients de manière rapide et professionnelle</li><li>Évaluer les besoins des clients et proposer des solutions efficaces</li><li>Traiter et assurer le suivi des demandes de service</li><li>Coordonner avec les équipes internes, y compris les ventes et le personnel technique</li><li>Gérer les demandes de retour des clients et initier les retours aux fournisseurs</li><li>Suivre les billets de service pour garantir leur résolution et effectuer les escalades nécessaires</li></ul><p><br></p><p><br></p>
<p>We are partnering with a global organization seeking a Director, Human Resources Business Partner who will play a critical role in aligning business objectives with employees and senior management within designated business units. This position will serve as a trusted advisor to leadership, consulting on HR-related initiatives while recommending and implementing strategies that align with organizational goals on a global front.</p><p><br></p><p>Responsibilities:</p><p>• Partner closely with Business Unit leadership, including serving as a strategic advisor to the Business Unit President, to foster strong relationships and continuously enhance the organization's culture and workforce quality.</p><p>• Evaluate and anticipate HR needs; communicate these needs effectively across the HR department and business stakeholders.</p><p>• Analyze HR metrics and trends to create and implement solutions, programs, and policies that address key challenges.</p><p>• Partner across HR functions to deliver value-based services and solutions that support company objectives.</p><p>• Resolve complex employee relations matters, handle grievances, and lead objective investigations. Ensure compliance with employment law by collaborating with the Legal department as necessary.</p><p>• Deliver leadership guidance on performance management, including career development, coaching, and progressive discipline initiatives.</p><p>• Strengthen employee engagement and retention by working to enhance work relationships, morale, and productivity.</p><p>• Provide insight and recommendations for business unit structuring, workforce planning, and succession planning initiatives.</p><p>• Support training and professional development by identifying team and individual needs, monitoring program effectiveness, and optimizing training outcomes.</p><p>• Maintain regular communication and engagement with assigned business units to ensure alignment on HR priorities and organizational goals.</p><p><br></p><p><br></p>
We are looking for a detail-oriented and bilingual Contract Coordinator to join our team on a contract basis in Markham, Ontario. In this role, you will play a key part in ensuring the accurate processing and verification of lease and loan contracts. This is an excellent opportunity for someone with strong administrative and communication skills who thrives in a fast-paced environment.<br><br>Responsibilities:<br>• Review and process lease and loan contracts with a high level of accuracy.<br>• Verify incoming documents to ensure all details are complete and correct.<br>• Cross-check contract terms and numerical information against provided documentation.<br>• Communicate with dealers via phone and email to address and resolve discrepancies.<br>• Provide reception coverage once a week as part of your role.<br>• Collaborate with internal teams to ensure smooth contract processing.<br>• Adhere to company policies and compliance standards during all contract-related activities.<br>• Maintain organized records of processed contracts for auditing purposes.
<p>Our client, a privately held property and asset management firm, is seeking a Property Manager to oversee a small portfolio of commercial retail buildings. With the portfolio recently transitioned back in-house, this is an exciting opportunity to join a growing, tight-knit team and play a key role in day-to-day operations.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Manage a portfolio of 6 commercial properties (primarily retail)</li><li>Coordinate maintenance and vendor services</li><li>Handle tenant inquiries, service requests, and move-ins/outs</li><li>Participate in budgeting, rent reviews, and reconciliations</li><li>Assist with lease administration and documentation</li><li>Support implementation of Yardi software</li></ul>
We are looking for a detail-oriented and organized Front Desk Coordinator to join our team in Toronto, Ontario. In this long-term contract role, you will be the first point of contact for visitors and employees, ensuring a welcoming and efficient front desk experience. The ideal candidate will bring strong administrative and customer service skills, along with relevant experience and a detail-oriented demeanor.<br><br>Responsibilities:<br>• Greet visitors, executives, and employees with a friendly attitude.<br>• Manage the front desk area, ensuring it is tidy, organized, and fully functional.<br>• Handle administrative tasks such as tracking data sets and preparing monthly reports, including creating graphs and PowerPoint presentations.<br>• Answer and direct phone calls, emails, and other inquiries in a timely and courteous manner.<br>• Coordinate access for visitors and ensure security protocols are followed.<br>• Maintain a neat appearance and adhere to the company’s dress code policy.<br>• Ensure punctuality by being seated and ready to perform duties at the start of the shift.<br>• Provide exceptional customer service to internal and external stakeholders.<br>• Assist with additional administrative duties as needed to support the team.
<p>Nous recherchons un(e) <strong>Spécialiste technique bilingue</strong> pour soutenir le marché canadien des pneus poids lourds. Vous serez responsable du traitement des réclamations produit, du support technique aux clients, de la formation technique, et de l’évaluation des garanties. Vous jouerez également un rôle clé dans le suivi de la performance des produits et le soutien aux solutions numériques et de rechapage.</p><p><br></p><p><strong>Responsabilités principales :</strong></p><ul><li>Support technique auprès des clients de flotte et des équipes de vente</li><li>Traitement et analyse des réclamations de garantie</li><li>Formation technique et accompagnement sur le terrain</li><li>Suivi de la performance des pneus sur le marché</li><li>Visites clients avec les responsables de comptes</li></ul>
<p>We are seeking a highly organized and detail-oriented Business Support Coordinator to support our client's growing Operations teams. This is a pivotal role that blends strong administrative support with proactive coordination across departments, clients, and external service providers. While prior experience in mechanical contracting, construction, or property management is considered a strong asset, we welcome qualified candidates from all professional backgrounds who are adaptable, tech-savvy, and eager to learn.</p><p><strong> </strong></p><p>The ideal candidate will have at least three years of relevant experience and a strong understanding of supporting internal teams in a fast-paced, proactive, and collaborative environment. If you're passionate about providing exceptional administrative support and eager to contribute to our success, we'd love to hear from you.</p><p><strong> </strong></p><p><strong>KEY RESPONSIBILITIES</strong></p><ul><li>Provide comprehensive administrative and operational support to internal teams and external clients.</li><li>Coordinate internal and client meetings, manage agendas, record detailed notes, and ensure all action items are tracked and completed.</li><li> Maintain and organize digital filing systems, ensuring all internal documentation is stored efficiently and accurately.</li><li>Act as liaison with third-party professional service providers, including IT Support, VoIP and After-Hours Answering Services, and Insurance Bonding.</li><li>Support special projects that accelerate the company’s 3.0 Strategic Initiatives, including digitization of systems and process improvement.</li><li>Manage the company’s CRM/database, including data entry, lead tracking, client follow-up, and reporting functions to support sales and service operations.</li><li>Work with the website contractor team to ensure timely content and service updates and maintain consistency with the company’s brand and evolving service offering.</li><li>Maintain and update operational dashboards.</li><li>Assist in creating and managing internal workback timelines for project bids and tenders, supporting timely and accurate submissions.</li><li>Draft, format, and issue client proposals using standardized templates, ensuring accuracy and brand consistency.</li><li>Support the preparation and tracking of insurance certificates, WSIB clearances, and compliance documentation.</li><li>Coordinate internal celebration programs and contribute to fostering a positive and collaborative team culture.</li></ul>
<p>Notre firme de recrutement est actuellement mandatée par un client de renom situé à Québec pour recruter un(e) <strong>Gestionnaire des opérations du service à la clientèle </strong>afin de superviser et optimiser les services techniques de l’entreprise. Ce rôle stratégique implique à la fois des responsabilités administratives, humaines et axées sur le service à la clientèle.</p><p><br></p><p>🔍 <strong>Responsabilités principales :</strong></p><p>🗂 <strong>Administration et opérations</strong></p><ul><li>Définir et atteindre les objectifs des services sous votre supervision en collaboration avec la direction.</li><li>Gérer le budget d’exploitation annuel de votre secteur.</li><li>Maintenir les systèmes de rapports requis par la direction générale et les manufacturiers.</li><li>Recommander l’achat de nouveaux équipements ou outils selon les besoins.</li><li>Assurer un service de réparation de haute qualité et réduire les retours à l’atelier.</li><li>Effectuer des vérifications de la qualité des travaux.</li><li>Assurer un environnement de travail sécuritaire et conforme aux lois et règlements en vigueur.</li><li>Veiller à l’application des politiques de garantie et en gérer les réclamations.</li><li>Établir les barèmes de prix des opérations fixes et soumettre des recommandations à la direction.</li><li>Collaborer avec les autres directeurs pour améliorer la rentabilité globale de l’entreprise.</li><li>Participer aux réunions de direction.</li></ul><p>👥 <strong>Gestion des ressources humaines</strong></p><ul><li>Embaucher, encadrer et motiver les gestionnaires de votre secteur.</li><li>Animer des réunions d’équipe régulièrement.</li><li>Favoriser la collaboration et un bon climat de travail au sein des services.</li><li>Promouvoir le développement professionnel des employés.</li><li>Identifier les besoins en formation avec les gestionnaires et le service de formation.</li><li>Évaluer périodiquement la performance du personnel.</li></ul><p>🤝 <strong>Service à la clientèle</strong></p><ul><li>Développer et entretenir des relations durables avec la clientèle.</li><li>Mettre en place un système de suivi de la satisfaction client.</li><li>S’assurer que le personnel agit avec courtoisie et professionnalisme.</li><li>Gérer les plaintes clients dans les délais prescrits.</li></ul><p><br></p>
<p>Notre client est à la recherche d'un estimateur passionné et expérimenté pour rejoindre son équipe. Sous la supervision de la CFO, ce poste vous offrirait l’occasion de renforcer vos compétences en relation client en mettant à profit votre expertise produit auprès de la clientèle du Grand Montréal.</p><p><br></p><p>Responsabilités:</p><p>• Fournir des recommandations précises et professionnelles en s'appuyant sur une connaissance approfondie des produits.</p><p>• Effectuer des visites sur site afin de préparer des soumissions d'alarme, incluant des recommandations pour les inspections, les services et les installations.</p><p>• Développer et maintenir des relations solides avec les clients, en assurant un service à la clientèle exceptionnel.</p><p>• Collaborer étroitement avec les équipes d'installation et de service pour garantir une expérience client fluide et efficace.</p><p>• Atteindre les objectifs de vente établis tout en contribuant à la rentabilité globale de l'entreprise.</p>
<p>Our client in <strong>Edmonton </strong>is seeking a proactive and organized <strong>Executive Assistant</strong> to support a Finance Director in a dynamic, fast-paced government environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Manage complex calendars and schedule meetings for a 30-person branch</li><li>Provide direct admin support, including meeting minutes, travel booking, and expense reporting</li><li>Handle onboarding tasks, access/equipment requests, and IT support follow-ups</li><li>Maintain organized records and archives via SharePoint</li><li>Track action items, support small projects, and assist with financial reconciliations</li><li>Collaborate effectively across teams and with other directors</li></ul><p><br></p>
