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2 results for Remote in Whitby, ON
- Toronto, ON
- remote
- Temporary
- 30.00 - 40.00 CAD / Hourly
- We are seeking a Technical Support Engineer with 4+ years of experience providing technical support across enterprise environments. The ideal candidate will have strong experience supporting applications, hardware, Microsoft technologies, and end-user computing environments. This role requires excellent troubleshooting skills, a customer-focused mindset, and the ability to work effectively in a fast-paced environment. This is fully remote 6 month contract to start opportunity, for our client in Toronto, Ontario. <br> Key Responsibilities Provide Level 1-2 technical support for software, hardware, network, and application-related issues. Support, maintain, and troubleshoot business-critical application systems. Manage and administer Active Directory, including user account creation, permissions, group policies, password resets, and access management. Provide support for Microsoft 365 (Office 365) services, including Outlook, Teams, OneDrive, SharePoint, and Exchange Online. Diagnose and resolve desktop, laptop, printer, and peripheral hardware issues. Install, configure, maintain, and upgrade hardware and software components. Investigate incidents, perform root cause analysis, and implement corrective actions. Collaborate with development, infrastructure, and business teams to resolve complex technical issues. Document support activities, technical procedures, and knowledge base articles. Monitor system performance and recommend improvements to enhance reliability and user experience. Ensure adherence to service level agreements (SLAs) and support best practices.
- 2026-11-07T00:00:00Z
- Toronto, ON
- remote
- Permanent
- 120000.00 - 135000.00 CAD / Yearly
- <p>Our client is a mission-driven national organization looking for a Cloud Engineer to join their technology team. This role is ideal for a senior cloud professional who enjoys being hands-on with Microsoft technologies while also contributing to cloud strategy, architecture, security, automation, and continuous improvement initiatives.</p><p>Working closely with architects, business stakeholders, vendors, and technology teams, you will help design, implement, secure, and optimize enterprise cloud environments that support organizational objectives and digital transformation initiatives.</p><p><br></p><p>What You'll Be Doing</p><ul><li>Design, implement, and administer cloud infrastructure and Microsoft 365 environments.</li><li>Manage and optimize Azure services, including virtual machines, networking, storage, and disaster recovery solutions.</li><li>Support Microsoft Modern Workplace technologies, including identity, endpoint management, collaboration, and security platforms.</li><li>Implement automation, monitoring, and process improvements to improve operational efficiency and reliability.</li><li>Collaborate with stakeholders to evaluate technology solutions and align cloud services with business requirements.</li><li>Assist with cybersecurity, risk management, compliance, and governance initiatives.</li><li>Support cloud operations, incident resolution, root cause analysis, and ongoing platform maintenance.</li><li>Create and maintain technical documentation, standards, and procedures.</li><li>Contribute to cloud, infrastructure, data, and digital workplace roadmaps.</li><li>Provide technical guidance and mentorship to team members and project stakeholders.</li></ul><p><br></p>
- 2026-11-07T00:00:00Z