5 results for Operations Manager in Whitby, ON

Operations Manager

Oakville, ON
onsite
Permanent
70000 - 90000 CAD / Yearly
We are looking for an Operations Specialist to support residential service delivery in the condominium sector in Ontario. This position focuses on coordinating day-to-day operations, strengthening relationships with property managers and management firms, and helping ensure in-suite service work is delivered to a high standard. The successful candidate will combine operational oversight, client service, and business support while travelling within the service region as needed. Responsibilities: • Oversee assigned residential service portfolios and help ensure work is carried out in line with company standards, service expectations, and established operating practices. • Participate in project start-up discussions to confirm in-suite service delivery plans are organized, practical, and aligned with quality requirements. • Coordinate annual and semi-annual in-suite inspection scheduling to support timely service execution across condominium properties. • Respond to client questions and service concerns in a timely and attentive manner to build strong, lasting relationships with property managers and management companies. • Work closely with the sales team to identify opportunities for growth and support business development efforts within the residential condominium market. • Visit sites and complete equipment reviews for prospective clients to support solution planning and service proposals. • Represent the organization at industry events, trade shows, and board meetings when required to support client engagement and market presence. • Monitor market activity and competitor trends to provide insights that support operational planning and business strategy.
2026-05-19T00:00:00Z

Office Manager

Mississauga, ON
onsite
Permanent
80000 - 100000 CAD / Yearly
Our client is a specialized software company with over 25 years of experience delivering industry-leading solutions to safeguard mission-critical systems. Their expertise spans across sectors such as banking, healthcare, and telecommunications.We are looking for an organized, proactive, and detail-oriented Office Manager to join their growing team in Mississauga.In this key role, you’ll oversee day-to-day operational functions with , and general business operations. You will work closely with leadership, clients, and technical teams to ensure smooth and compliant business operations. Key Responsibilities:<ul><li>Directly oversee and coordinate daily administrative operations to optimize workflows and productivity</li><li>Develop and maintain office systems, including inventory management, technology functionality, and HR practices</li><li>Identify areas for improvement in policies and procedures, creating new guidelines to ensure consistent office practices</li><li>Facilitate communication across teams, creating a collaborative and well-organized workplace.</li><li>Assist in onboarding new employees, arranging training sessions, and organizing team-building events.</li><li>Promote and enforce office policies while fostering a welcoming and inclusive work environment.</li><li>Address operational challenges, including facility-related issues, and liaise with building management when necessary.</li><li>Coordinate with external partners, distributors, and international clients as needed</li></ul>
2026-05-15T00:00:00Z

IT Manager

Toronto, ON
onsite
Permanent
100000 - 120000 CAD / Yearly
This job posting is for a current vacancy with our client. We are seeking an experienced Service Desk & IT Operations Manager to lead service delivery and IT operations within a fast-paced, professional services environment. A core focus of this role is the implementation, alignment, and continuous improvement of service desk processes in accordance with ITIL/ITSM best practices. The successful candidate will optimize incident, request, and change management workflows, define and monitor ITSM KPIs, and ensure service delivery meets established performance and compliance standards. This is an excellent opportunity for a hands-on leader who thrives in fast-paced, high-performance environments and is passionate about delivering exceptional service. In this role, you will lead a Service Desk team, overseeing daily operations while driving performance, engagement, and service excellence. Strong people management experience is essential, as you will be responsible for coaching, mentoring, performance management, and building a high-performing, client-focused team. In this role, you will: <ul><li>Lead, coach, and develop Service Desk staff, with a strong focus on people management, performance coaching, skill development, and engagement.</li><li>Establish, define, and evolve baseline service metrics and KPIs to measure performance across incident, request, and change management processes.</li><li>Drive a strong culture of continuous improvement, using data, reporting, and trend analysis to enhance service quality, efficiency, and end-user experience.</li><li>Perform root cause analysis on recurring incidents and service issues, identifying underlying problems and implementing preventative and long-term corrective actions.</li><li>Lead the alignment, implementation, and ongoing optimization of ITSM processes and best practices, ensuring consistent, scalable, and compliant service delivery.</li><li>Monitor service performance through end-user feedback, operational reporting, and KPI analysis to identify improvement opportunities and service gaps.</li><li>Provide hands-on escalation support for complex hardware and software issues, including troubleshooting, research, and resolution.</li></ul>
2026-05-22T00:00:00Z

Operations Claims Assistant

Thornhill, ON
remote
Contract / Temporary
18 - 18 CAD / Hourly
We are looking for an Operations Claims Assistant to join a service-focused team in Ontario on a contract basis. This position supports claims and operations functions by coordinating reporting, maintaining records, and responding to internal requests with accuracy and care. The role suits someone who is highly organized, comfortable working with data, and able to manage changing priorities in a busy office environment. Responsibilities: • Produce and circulate operational and claims reports for multiple business areas, ensuring information is timely, clear, and accurate. • Use Microsoft Excel, Word, and Outlook to compile data, track activity, and prepare clear documents and reporting materials. • Maintain reporting tools, spreadsheets, databases, and departmental trackers so records remain complete and up to date. • Assist with improving internal reporting methods and administrative workflows to support greater efficiency across the team. • Handle incoming requests and correspondence from internal stakeholders, directing items to the appropriate teams and following up as needed. • Work closely with claims and operations staff to gather reporting needs, coordinate administrative tasks, and support day-to-day activities. • Attend team and leadership meetings to provide progress updates on assignments, priorities, and outstanding deliverables. • Ensure all work is completed in line with company standards, service expectations, and confidentiality requirements.
2026-05-21T00:00:00Z

Manager

North York, ON
onsite
Permanent
90000 - 110000 CAD / Yearly
We are looking for an experienced Senior Accountant and Manager to join a well-established accounting firm in Trenton, Ontario. This role is ideal for a motivated individual with a strong background in audits, reviews, and tax services who thrives in a client-focused environment. You will play a vital role in delivering comprehensive accounting solutions to owner-managed businesses. Responsibilities:• Prepare and review financial statements, ensuring accuracy and compliance with accounting standards.• Conduct audits, reviews, and Notice to Reader engagements for a variety of clients.• Manage corporate and personal tax filings, providing expert guidance on tax planning and compliance.• Build and maintain strong relationships with business owners to understand their needs and provide tailored advice.• Oversee client accounts, including monitoring transactions and balances to ensure financial health.• Address audit findings, providing recommendations for improvement and implementing solutions.• Lead audit engagements, coordinating with team members to deliver high-quality results.• Collaborate with internal and external stakeholders to support the growth and success of clients' businesses.• Ensure all financial records are organized and up-to-date, adhering to regulatory requirements.• Provide innovative strategies to clients, helping them optimize their financial operations and achieve growth.
2026-05-13T00:00:00Z