2 results for It Support Specialist in Whitby, ON

Desktop Support Analyst

Concord, ON
onsite
Temporary
23 - 26 CAD / Hourly
We are looking for a Desktop Support Analyst to provide reliable technical assistance for end users in Ontario. This long-term contract opportunity is ideal for someone who enjoys solving hardware, software, and workplace technology issues while delivering responsive, detail-oriented support. The successful candidate will help maintain day-to-day desktop operations, support Microsoft Office 365 environments, and contribute to a stable and efficient user experience across the organization. Responsibilities: • Deliver hands-on and remote support for desktops, laptops, peripherals, and common workplace technology issues. • Troubleshoot problems related to Microsoft Office 365 applications, user access, and general productivity tools. • Set up, configure, and deploy end-user hardware and software for new hires, existing staff, and replacement devices. • Respond to service requests in a timely manner, document incidents clearly, and follow issues through to resolution. • Diagnose system, connectivity, and device performance concerns and escalate complex matters when required. • Perform routine maintenance, updates, and basic asset support to help keep desktop environments operating effectively. • Assist employees with account-related concerns, application usage questions, and day-to-day technical guidance. • Collaborate with internal teams to support consistent IT service delivery and minimize disruption to business operations.
2026-07-23T00:00:00Z

Client Services Specialist

Toronto, ON
onsite
Temporary
23 - 27 CAD / Hourly
We are looking for a Bilingual (English/French) Client Services Specialist to join our client's team in Toronto, Ontario on a contract basis. In this hybrid role, you will deliver attentive, detail-oriented service to clients while supporting day-to-day branch and customer service activities. This opportunity is ideal for someone who enjoys helping people, handling a variety of service requests, and connecting clients with the right financial solutions. Responsibilities:• Provide courteous and detail-oriented assistance to clients across in-person, phone, and email interactions, ensuring a positive service experience.• Support account-related requests, including assisting with new account setup, processing routine transactions, and responding to walk-in client needs at the branch.• Speak with clients to understand their banking or financial service needs and direct them to the appropriate specialist or self-serve channel when suitable.• Maintain accurate records by completing data entry, updating client information, and documenting service activities in a timely manner.• Respond to inbound inquiries and complete follow-up communications as needed to resolve issues and support ongoing client requests.• Remain informed about the organization’s products and services in order to provide relevant guidance and appropriate referrals.• Follow established regulatory, privacy, and internal compliance standards in all client interactions and daily tasks.• Contribute to branch operations and take on additional duties as required, including supporting the hybrid work model with regular office attendance.
2026-07-15T00:00:00Z