<p>We are seeking a strategic, hands-on Director of Customer Service to lead our customer service operations within a high‑volume B2B industrial distribution environment. This leader will own service strategy, team performance, systems optimization (EDI/ERP), and cross-functional alignment to elevate customer experience and operational efficiency.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>Lead and develop the customer service team; build a performance‑driven, accountable culture.</p><p>Oversee order management, escalations, pricing/stock checks, and overall service delivery.</p><p>Optimize EDI and ERP workflows to improve efficiency and accuracy.</p><p>Partner with IT, sales, and operations to streamline processes and strengthen communication.</p><p>Drive continuous improvement initiatives and implement standardized service processes.</p><p>Provide reporting, insights, and recommendations to senior leadership.</p><p><br></p>
<p>We are looking for a highly motivated Customer Experience Specialist to join a team on a contract basis in Markham, Ontario. In this role, you will focus on delivering exceptional service to our customers while ensuring accurate order processing and efficient returns management. This position is ideal for someone with a strong attention to detail, excellent communication skills, and a customer-first mindset.</p><p><br></p><p>Responsibilities:</p><p>• Accurately process customer orders, ensuring seamless order entry from receipt to fulfillment.</p><p>• Verify and coordinate order details with relevant departments to guarantee timely delivery.</p><p>• Manage product returns efficiently, maintaining detailed records and resolving any return-related issues.</p><p>• Provide personalized support to customers by addressing inquiries and offering effective solutions.</p><p>• Build strong customer relationships through consistent, high-quality service.</p><p>• Collaborate with inventory, shipping, and other teams to streamline operations and enhance customer satisfaction.</p><p>• Utilize order management systems and software tools to maintain accuracy and efficiency.</p><p>• Troubleshoot and resolve complaints promptly, ensuring a positive resolution for the customer.</p><p>• Contribute to the company’s commitment to operational excellence and outstanding service.</p><p>• Adapt to changing priorities and tasks to support team and business needs.</p>
<p><strong>Position Overview:</strong></p><p> Seeking a results-driven Channel Account Manager to support revenue growth within a portfolio of accounts across a specified region. This position focuses on building strategic partnerships, increasing market share, and driving sales through proactive account management, planning, and identifying new business opportunities. The role is based at a facility in Mississauga.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Oversee sales and business development for variable printing, imaging, and marking consumables across assigned clients and prospects.</li><li>Create and implement account plans to boost revenue, grow share, and uncover potential for new business.</li><li>Source and develop new accounts, particularly those with annual revenue potential of $75,000 or greater.</li><li>Review territory and account data to spot emerging trends, competitive advantages, and areas for growth.</li><li>Work closely with internal teams to conduct in-person customer visits, discover business opportunities, and demonstrate commitment to client service.</li><li>Develop strategies to expand the labeling sector within accounts showing low engagement.</li><li>Draft proposals and negotiate contracts with various stakeholders across customer organizations.</li><li>Provide product, application, and sales training for distributor sales teams.</li><li>Collaborate with cross-functional resources to enhance customer value delivery.</li><li>Promote the organization as a leader by extending product reach and highlighting value-added services.</li><li>Generate reports and presentations to track sales activities, progress, and outcomes.</li><li>Keep account documentation and CRM system records accurate and up to date.</li><li>Take on other duties to support both group and company objectives as required.</li></ul><p><br></p>
We are looking for a motivated and detail-oriented Coordinator to join our team in Toronto, Ontario, on a long-term contract basis. In this role, you will support clients by ensuring administrative tasks are managed effectively and inquiries are addressed promptly. This hybrid position requires a commitment to providing exceptional service, as well as the ability to work collaboratively and adapt to new processes and systems.<br><br>Responsibilities:<br>• Provide comprehensive administrative support to clients, ensuring tasks are completed accurately and within established service level agreements.<br>• Conduct daily reviews and approvals for administrative actions, including account transfers, fee setups, de-registrations, and foreign exchanges.<br>• Collaborate with service evolution teams to address client needs and deliver solutions.<br>• Proactively identify opportunities to improve processes and enhance client relationships.<br>• Respond to inquiries in a timely manner, offering clear and thorough communication.<br>• Assist in process optimization by recommending improvements that benefit both clients and internal operations.<br>• Maintain meticulous organization of daily activities, prioritizing tasks effectively.<br>• Work across multiple technology platforms, developing a strong understanding of system interactions.<br>• Contribute to fostering an inclusive and collaborative team environment.<br>• Undertake additional duties as required to support operational goals.
We are looking for a dedicated and detail-oriented Project Assistant to join our team on a long-term contract basis. This position offers a hybrid work arrangement, requiring three days per week in the office in Toronto, Ontario. Bilingualism in English and French is preferred, though English is mandatory. As part of the Service Delivery Team, you will play a critical role in managing client relationships and ensuring their needs are met efficiently and professionally.<br><br>Responsibilities:<br>• Serve as a key liaison between clients and internal operational teams to ensure seamless communication and resolution of issues.<br>• Coordinate efforts across departments to maintain strong client relationships and address their business needs effectively.<br>• Provide guidance to clients on company policies, procedures, and available services to support their operations.<br>• Manage client inquiries and escalate concerns as needed to achieve timely and thorough resolutions.<br>• Conduct regular meetings with clients to review service performance, document concerns, and implement actionable follow-ups.<br>• Represent the organization professionally during client meetings and business events.<br>• Offer recommendations for process improvements to enhance client satisfaction and operational efficiency.<br>• Maintain up-to-date knowledge of company systems, procedures, and regulatory requirements to support client services.<br>• Support training initiatives by educating clients on relevant policies and systems impacting their business.<br>• Collaborate with internal teams to proactively complete tasks and ensure high-quality service delivery.
We are looking for a dedicated and detail-oriented Front Desk Coordinator to join our team on a long-term contract basis in Toronto, Ontario. This hybrid role requires a minimum of three days per week in the office, with new team members expected to spend additional time on-site. Reporting to the Manager, this position plays a crucial role in supporting Portfolio Managers and Introducing Brokers by ensuring exceptional service delivery and fostering strong client relationships.<br><br>Responsibilities:<br>• Develop and nurture strong client relationships by coordinating efforts across internal departments and divisions.<br>• Maintain high standards of customer service by keeping clients informed about new products, services, and developments relevant to their business needs.<br>• Promptly resolve client issues while identifying opportunities to enhance policies and procedures for improved service delivery.<br>• Review and approve daily administrative tasks, including bank transfers, foreign exchanges, de-registrations, and internal account transfers.<br>• Act as a liaison between clients and operational teams to ensure tasks are completed efficiently and proactively.<br>• Organize and document regular client meetings, addressing service and operational concerns while following up to ensure resolution.<br>• Provide clients with training and guidance on company policies and procedures that impact their business operations.<br>• Offer recommendations for process improvements to strengthen client relationships and enhance overall service quality.<br>• Represent the company professionally at client meetings and business functions.
<p>We are looking for an experienced Collections Supervisor to join our team in Markham, Ontario. In this role, you will oversee credit and collections operations, ensuring efficient processes and maintaining strong customer relationships. Your expertise will drive the success of our financial services and B2B collections activities.</p><p><br></p><p>Responsibilities:</p><p>• Supervise and guide the credit and collections team to achieve performance targets.</p><p>• Oversee B2C collections processes, ensuring timely and accurate payments.</p><p>• Maintain and update customer accounts using CRM systems to track collections effectively.</p><p>• Develop and implement strategies to improve collection rates and reduce outstanding balances.</p><p>• Handle escalated customer accounts, resolving disputes and maintaining positive relationships.</p><p>• Monitor and analyze accounts receivable metrics to identify trends and areas for improvement.</p><p>• Collaborate with other departments to ensure seamless payment processing and customer satisfaction.</p><p>• Ensure compliance with company policies and industry regulations in all credit and collections activities.</p><p>• Provide training and support to team members, fostering a collaborative work environment.</p><p>• Prepare detailed reports on collections performance and present findings to management.</p>
<p>We are seeking an experienced Project Manager to support the delivery of key Learning & Development (L& D) initiatives over a 3-month contract period. This role will be responsible for managing end-to-end learning projects, coordinating stakeholders, and ensuring high-quality, timely delivery of digital learning solutions.</p><p><br></p><p>The ideal candidate combines strong project management capability with hands-on experience in eLearning development, particularly Articulate Storyline.</p><p><br></p><p>Key Responsibilities</p><ul><li>Manage project plans, timelines, milestones, and dependencies across multiple workstreams.</li><li>Partner with client stakeholders, subject matter experts, facilitators, and instructional designers to ensure alignment and quality.</li><li>Oversee the development of blended learning assets (eLearning, virtual workshops, toolkits, reinforcement materials).</li><li>Provide hands-on support in Articulate Storyline to build, edit, or quality-assure eLearning modules.</li><li>Ensure learning solutions reflect core Trusted Advisor competencies (e.g., consultative conversations, influencing, commercial acumen, relationship building).</li><li>Manage feedback and approval cycles with internal and external stakeholders.</li><li>Track risks, issues, and budget considerations, escalating where appropriate.</li><li>Coordinate LMS deployment, testing, and launch readiness.</li><li>Monitor early engagement metrics and support initial rollout activities.</li><li>Document processes and provide clear handover at the end of the contract period.</li></ul>
We are looking for an organized and detail-oriented Coordinator to join our team on a long-term contract basis in Toronto, Ontario. In this role, you will provide essential administrative support to clients and collaborate with internal teams to enhance operational efficiency. This position offers a hybrid work environment, requiring 2-3 days in the office initially, and bilingualism in English and French is considered an asset.<br><br>Responsibilities:<br>• Deliver prompt and accurate administrative support to clients, ensuring inquiries are addressed efficiently and assignments are completed within established timelines.<br>• Collaborate with service evolution teams to provide seamless assistance and contribute to client satisfaction.<br>• Review and approve various administrative items, including de-registrations, bank transfers, foreign exchanges, internal account transfers, and fee setups.<br>• Identify and recommend process improvements to enhance business relationships and overall client experience.<br>• Maintain meticulous organization of daily activities, prioritize tasks effectively, and ensure all outstanding items are resolved.<br>• Utilize multiple technology platforms to develop a deep understanding of their interactions and operational impact.<br>• Actively contribute to fostering an inclusive and collaborative workplace culture.<br>• Take initiative to address challenges affecting the team and propose solutions.<br>• Support change management initiatives by encouraging positivity and continuous improvement.<br>• Perform other administrative duties as required to support team and organizational goals.
<p>We are looking for an experienced Senior Accountant and Manager to join a well-established accounting firm in Trenton, Ontario. This role is ideal for a motivated individual with a strong background in audits, reviews, and tax services who thrives in a client-focused environment. You will play a vital role in delivering comprehensive accounting solutions to owner-managed businesses.</p><p><br></p><p>Responsibilities:</p><p>• Prepare and review financial statements, ensuring accuracy and compliance with accounting standards.</p><p>• Conduct audits, reviews, and Notice to Reader engagements for a variety of clients.</p><p>• Manage corporate and personal tax filings, providing expert guidance on tax planning and compliance.</p><p>• Build and maintain strong relationships with business owners to understand their needs and provide tailored advice.</p><p>• Oversee client accounts, including monitoring transactions and balances to ensure financial health.</p><p>• Address audit findings, providing recommendations for improvement and implementing solutions.</p><p>• Lead audit engagements, coordinating with team members to deliver high-quality results.</p><p>• Collaborate with internal and external stakeholders to support the growth and success of clients' businesses.</p><p>• Ensure all financial records are organized and up-to-date, adhering to regulatory requirements.</p><p>• Provide innovative strategies to clients, helping them optimize their financial operations and achieve growth.</p>
<p>We are looking for a dedicated Administrative Assistant to join a team in North York, Ontario. This long-term contract position offers an excellent opportunity to contribute to the day-to-day operations of a thriving construction company. The ideal candidate will bring strong organizational skills, attention to detail, and a proactive approach to supporting various administrative tasks.</p><p><br></p><p>Responsibilities:</p><p>• Manage incoming and outgoing calls, ensuring prompt and attentive communication.</p><p>• Provide exceptional customer service by addressing inquiries and resolving issues efficiently.</p><p>• Perform accurate data entry and maintain organized records of project and client information.</p><p>• Handle email correspondence, including drafting, responding, and organizing messages.</p><p>• Coordinate schedules and appointments to ensure seamless daily operations.</p><p>• Utilize Microsoft Office tools such as Excel, Word, PowerPoint, and Outlook to create reports, presentations, and other documents.</p><p>• Support team members with administrative tasks to facilitate project execution.</p><p>• Assist in maintaining office efficiency by organizing supplies and managing inventory.</p><p>• Prepare and distribute internal and external communications as needed.</p><p>• Collaborate with colleagues to ensure deadlines and priorities are met.</p>
<p>Robert Half has an exceptional opportunity for a permanent Accounts Payable (A/P) Analyst to join the team at a recognized company in the Healthcare, Hospitals, Social Assistance industry. The Accounts Payable Analyst is responsible for matching, batching, and coding invoices, resolving A/P issues, updating and reconciling sub-ledger to G/L, and processing checks and expense reports. Within this dynamic department, you will have the opportunity to advance and grow your career. The Accounts Payable Analyst role is a permanent position based in the Toronto, Ontario area.</p><p> </p><p><strong>Responsibilities</strong></p><p>· Accurately execute daily processes and controls in a timely manner while ensuring company policies are followed</p><p>· Sort, log, scan, and file invoices, checks, and other documents</p><p>· Handle the customer service needs of internal business partners</p><p>· Manage validating, recording, and mailing checks and expedite special handling</p><p>· Provide support during internal and external audits</p><p>· Handle daily department mail by opening, sorting, and distributing it</p><p>· Produce full-cycle A/P</p><p>· Execute additional tasks as needed</p><p>· Assist the AP/Finance Department with administrative tasks</p>
We are looking for a dedicated and detail-oriented Bilingual Collections Specialist to join our team on a 12-month contract. Based in Markham, Ontario, this role is ideal for professionals with strong organizational skills and a passion for providing exceptional customer service. If you have experience in collections and are fluent in French, we encourage you to apply for this exciting opportunity in the automotive industry.<br><br>Responsibilities:<br>• Handle both inbound and outbound communications with customers to address inquiries and concerns effectively.<br>• Identify and assess potential financial losses, implementing strategies to mitigate risks.<br>• Oversee repossession processes, escalating cases as necessary when alternative methods have been exhausted.<br>• Prepare and dispatch necessary documentation to customers in a timely manner.<br>• Maintain accurate and up-to-date records of customer interactions and actions taken in the system.<br>• Collaborate with internal teams to ensure seamless management of customer accounts.<br>• Monitor payment processing and follow up on delinquent accounts to ensure compliance with company policies.<br>• Recommend actionable solutions to improve collection processes and achieve financial targets.<br>• Support the implementation of best practices for credit management and collections.<br>• Provide exceptional service while maintaining professionalism in challenging situations.
We are looking for a detail-oriented and proactive Office Manager to join our team in Toronto, Ontario. In this long-term contract role, you will oversee daily office operations, coordinate administrative tasks, and ensure the smooth functioning of office workflows. This position offers an exciting opportunity to contribute to the success of an organization within the electronics industry.<br><br>Responsibilities:<br>• Manage day-to-day office operations, ensuring all administrative tasks are completed efficiently.<br>• Oversee financial operations, including accounts payable and accounts receivable, using accounting software systems.<br>• Use CRM tools to maintain and update client records, ensuring accurate data management.<br>• Handle inbound calls professionally, addressing inquiries and directing calls appropriately.<br>• Coordinate employee payroll and benefits processes using ADP financial services.<br>• Implement and monitor expense tracking systems such as Concur to ensure budget compliance.<br>• Provide support for dental software systems like Dentrix, ensuring seamless integration within office functions.<br>• Maintain accurate and organized records of financial transactions and office documentation.<br>• Collaborate with team members to streamline workflows and improve operational efficiency.<br>• Ensure compliance with industry standards and office policies.
We are looking for a dedicated and detail-oriented Office Assistant to support our team in Toronto, Ontario. This role involves ensuring smooth day-to-day operations while providing crucial administrative support to various departments. If you enjoy working in a dynamic environment and excel in organizational tasks, this position is perfect for you.<br><br>Responsibilities:<br>• Oversee daily office activities, including managing supplies, equipment, and vendor relationships.<br>• Coordinate schedules, meetings, and logistics to ensure efficient team operations.<br>• Assist with onboarding and offboarding procedures for new and departing employees.<br>• Maintain and organize filing systems and company records for easy accessibility.<br>• Support leadership and team members with administrative tasks as required.<br>• Facilitate internal communications and assist in planning team events.<br>• Identify and implement improvements to office processes and workflows.<br>• Handle incoming calls and emails, ensuring prompt and attentive responses.<br>• Perform data entry tasks and maintain accuracy in company databases.<br>• Operate office equipment such as photocopiers and scanners for document processing.
<p>Our client is a global publicly traded manufacturing company. As a result of exciting growth, they are adding a new position to the Canadian Finance Team. As <strong>Junior Accounting Manager</strong>, you will play a key role in managing accounting activities for North American business entities. Reporting to the NA Manager, your responsibilities will include:</p><p><br></p><p><strong>General Accounting</strong></p><ul><li>Manage day-to-day accounting activities: journal entries, provisions, general ledger maintenance, cost accounting, and financial reporting.</li><li>Act as liaison between NA Business Units, Shared Services, and Corporate functions.</li><li>Perform account reconciliations and variance analysis for balance sheet and P& L accounts.</li><li>Prepare financial statements and support internal/external audits.</li><li>Ensure compliance with accounting regulations and maintain internal controls.</li><li>Oversee accounting processes performed by external partners for accuracy.</li><li>Support tax reporting and provide financial data as required.</li></ul><p><strong>Monthly & Year-End Closing</strong></p><ul><li>Manage monthly closing activities with accuracy and timeliness.</li><li>Resolve issues impacting month-end close and communicate results to stakeholders.</li><li>Prepare internal and external reports for business units, corporate consolidation, and tax authorities.</li></ul><p><strong>Process Optimization</strong></p><ul><li>Participate in end-to-end projects, including requirements gathering, testing, and implementation.</li><li>Drive process improvements and automation in collaboration with Finance, Operations, and IT.</li><li>Analyze financial data to identify discrepancies and opportunities for optimization.</li></ul><p><strong>What is in it for You?</strong></p><ul><li>Strong compensation package including bonus, company-paid benefits from Day 1, company pension, paid vacation & personal days, CPA dues, PD and tuition reimbursement.</li><li>Hybrid work arrangement.</li><li>Opportunity to work for a large global publicly traded company.</li><li>Exciting future career growth.</li></ul>
<p>We are seeking a highly skilled Infrastructure Project Manager responsible for managing and implementing significant infrastructure projects ranging from device roll out, network integration, to on premises to cloud migration. You will be managing infrastructure projects end-to-end, ensuring successful project completion and meeting the project's goals on time and on budget. This is a long term contract, located in North York, Ontario.</p><p><br></p><p>Key Responsibilities</p><ul><li>Develop and manage complex project plans with clear objectives, timelines, and deliverables.</li><li>Plan and implement complex Hospital IT solutions in support of Oracle’s cloud-based Millennium Health Information System – including: network integration, infrastructure, devices, wireless solutions.</li><li>Working knowledge of Microsoft back-end technologies, including Azure Solutions architecture, Enterprise Administrator, Administering Windows Server and Configuring Windows Server, Active Directory, etc.</li><li>Lead multiple work streams across project work streams (including content development to ensure sustained momentum) with Director support.</li><li>Identify, mitigate, and escalate project risks to leadership, ensuring timely resolution.</li><li>Organize and integrate cross functional activities ensuring completion of the project.</li><li>Track and report project deliverables, timelines, and budget adherence.</li><li>Utilize data from various sources to generate insights for executive-level decision-making.</li><li>Facilitate large group meetings and ensure alignment on key project objectives.</li><li>Support the cutover planning, go-live execution, and post-go-live stabilization.</li><li>Work closely with IS/IT and clinical informatics teams to ensure a smooth transition from legacy systems.</li><li>Develop and execute strategies for ongoing system optimization and end-user support.</li><li>Administration of Microsoft Power Platform.</li><li>Plan implementation of networked end-user devices such as printing, scanning, desktop computing, mobile devices.</li><li>Collaborate with other workstreams to plan systems and software data migration and integration within Baycrest, and across other organizations.</li></ul><p><br></p><p><br></p><p><br></p>
<p>We are looking for an organized and proactive Assistant Property Manager to support the daily operations of a large property in Toronto, Ontario. This role works under the guidance of the Property Manager, Development Manager, and/or General Manager, providing dependable and timely administrative and operational support for the property. The position acts as a primary liaison for tenants and external vendors and helps improve office processes and systems to maintain a well-organized and productive work environment.</p><p><br></p><p><strong>Primary Duties</strong></p><p><br></p><p><strong>Tenant Relations and Service</strong></p><ul><li>Deliver friendly, professional, and prompt service to all tenants</li><li>Handle standard tenant questions autonomously, directing complex matters to management as needed</li><li>Contribute to planning and executing tenant engagement programs, events, and special projects as assigned</li></ul><p><strong>Building Operations and Facility Oversight</strong></p><ul><li>Assist with all aspects of tenant move-ins and move-outs, such as distributing access cards, coordinating signage, and preparing orientation packets</li><li>Help manage tenant maintenance requests and preventive maintenance tasks</li><li>Participate in the launch and support of new operational and facility-related projects</li><li>Draft and maintain monthly cleaning reports, track service quality, and manage feedback or service credits</li><li>Prepare and send tenant communications, such as updates regarding rent or policy changes</li><li>Collect and process tenant payments, promptly recording and tracking cheques</li><li>Monitor janitorial supply levels, conduct audits, and initiate restock orders for management approval</li><li>Support marketing efforts and the coordination of tenant events or building activities</li><li>Draft, edit, and organize documents, correspondence, reports, and presentations</li><li>Maintain accurate digital and paper filing systems in line with document retention practices</li><li>Regularly update databases for tenant and vendor contacts, emergency information, and contractor records</li><li>Organize and submit expense reports related to property management</li><li>Conduct annual checks to verify tenant insurance documentation is up-to-date and meets property requirements</li><li>Manage scheduling for meeting spaces and handle related logistics and materials</li><li>Distribute incoming and outgoing mail and coordinate courier deliveries</li><li>Oversee the operation of office equipment and arrange technical support when necessary</li><li>Help prepare leasing documents and assemble materials for review by managers or owners</li></ul><p><strong>Financial and Administrative Functions</strong></p><ul><li>Offer administrative assistance to the property management and operations teams, as well as landlords</li><li>Communicate with the accounting department to resolve detailed inquiries from tenants or suppliers</li><li>Maintain purchase order records and track tenant chargebacks for regular review with management</li><li>Handle accounts receivable under the supervision of the Controller</li><li>Ensure supplier invoices are coded correctly, approved, and submitted for processing</li><li>Address vendor payment questions and resolve account issues</li><li>Compile and update monthly accounts receivable summaries for management</li></ul><p><br></p>
<p>We are looking for an experienced Commercial Litigation Lawyer to join our client's dynamic team in Toronto, Ontario. This role offers the opportunity to handle a diverse range of complex legal matters, including construction disputes, negligence claims, and fraud investigations. Ideal candidates will bring a strong analytical approach, exceptional advocacy skills, and a commitment to delivering outstanding client service.</p><p><br></p><p>Responsibilities:</p><p>• Handle a variety of commercial litigation cases, such as construction disputes, negligence claims, and fraud investigations.</p><p>• Provide strategic advice and representation in matters involving bankruptcy, insolvency, and restructuring.</p><p>• Draft and review legal documents, including pleadings, briefs, and agreements, with precision and attention to detail.</p><p>• Conduct thorough legal research to support case strategies and ensure compliance with relevant laws.</p><p>• Manage files independently, taking responsibility for all aspects of case progression.</p><p>• Advocate effectively for clients in negotiations, mediations, and court proceedings.</p><p>• Collaborate with colleagues and clients to develop practical solutions to complex legal issues.</p><p>• Investigate and enforce recovery actions in fraud-related cases.</p><p>• Demonstrate superior practice management skills to meet deadlines and prioritize tasks efficiently.</p><p>• Maintain a high level of client service in all interactions.</p>
We are looking for an experienced Senior Administrative Assistant to join our team on a long-term contract basis in Toronto, Ontario. In this role, you will provide comprehensive support to ensure smooth daily operations, handling a variety of administrative and organizational tasks. Your ability to manage schedules, coordinate travel, and facilitate communication will be key to the success of this position.<br><br>Responsibilities:<br>• Respond promptly to incoming calls and emails, ensuring effective communication and resolution.<br>• Deliver exceptional customer service by addressing inquiries and providing accurate information.<br>• Perform data entry tasks with precision, maintaining organized and up-to-date records.<br>• Schedule and coordinate appointments, meetings, and events to optimize time management.<br>• Manage travel arrangements, including booking flights, hotels, and transportation using Concur.<br>• Prepare expense reports and reconcile travel expenses using relevant tools.<br>• Create and edit documents, presentations, and spreadsheets with attention to detail using Microsoft Office applications.<br>• Support team members by handling inbound and outbound calls as required.<br>• Facilitate email correspondence, ensuring timely and thorough communication.<br>• Collaborate with colleagues to ensure seamless administrative processes and workflows.
<p>We are looking for an organized and proactive Inventory & Logistics Coordinator to join our team in York Region, Ontario. In this role, you will take charge of inventory management and logistical operations to ensure seamless supply chain processes within a fast-paced healthcare environment. Your contributions will directly support operational efficiency, ensuring the availability of essential resources for daily operations.</p><p><br></p><p>Responsibilities:</p><p>• Maintain precise inventory records and address discrepancies to ensure stock accuracy.</p><p>• Monitor inventory levels and forecast supply needs to prevent shortages.</p><p>• Coordinate supplier orders and manage incoming shipments, ensuring quality and compliance.</p><p>• Conduct regular cycle counts and analyze data to validate inventory accuracy.</p><p>• Optimize storage systems to improve space utilization and accessibility.</p><p>• Oversee the labeling, storage, and safe handling of all products in compliance with standards.</p><p>• Partner with internal teams to distribute supplies effectively and meet departmental requirements.</p><p>• Collaborate with finance teams to reconcile invoices and resolve order-related discrepancies.</p><p>• Manage import shipments and liaise with freight forwarders and customs brokers.</p><p>• Identify opportunities to streamline logistics and inventory workflows for improved efficiency.</p>
<p><strong>Summary:</strong></p><p> A well-established small business in Toronto specializing in high-quality products is seeking an experienced and versatile General Manager to lead core operational functions and drive efficiency across the organization. Reporting directly to executive leadership, this pivotal role requires a hands-on leader with a proven track record in small business environments, where adaptability and multi-departmental expertise are key. The ideal candidate will oversee daily operations, foster cross-functional collaboration, and contribute to the company's ongoing growth in a fast-paced setting.</p><p> </p><p><strong>Role Responsibilities:</strong></p><ul><li>Oversee and optimize key operational areas, including shipping, sampling, receiving, and quality assurance to ensure timely and accurate processes.</li><li>Lead the client services department to maintain exceptional customer relationships, resolve inquiries, and enhance service delivery.</li><li>Manage purchasing activities, including vendor negotiations, inventory control, and cost-effective sourcing of materials.</li><li>Direct production operations, coordinating workflows, team performance, and adherence to quality standards.</li><li>Collaborate with executive leadership on strategic planning and performance metrics to align operations with organizational goals.</li><li>Implement process improvements, identify bottlenecks, and drive initiatives for operational efficiency and cost savings.</li><li>Foster a positive team environment, including hiring, training, and performance management across supervised departments.</li><li>Ensure compliance with industry regulations, safety standards, and company policies in all operational activities.</li></ul><p><br></p>
<p><strong>About the Role</strong></p><p> Robert Half is seeking a Manager, Financial Planning & Analysis (FP& A) for a North York client. This role serves as a strategic business partner, delivering actionable insights and recommendations to drive performance, enable effective planning, and support decision-making. The role bridges financial expertise with analytics and communication, transforming complex data into meaningful guidance that supports resource allocation and organizational transformation.</p><p><strong>Key Responsibilities</strong></p><ul><li>Lead core financial planning cycles including budgets, forecasts, and long-range plans.</li><li>Develop and deliver executive-ready reports and presentations.</li><li>Analyze financial performance, assess risk, and uncover trends to provide actionable recommendations.</li><li>Collaborate with business units and senior leadership to ensure alignment and transparency.</li><li>Conduct scenario analysis, business case development, and advanced business modeling.</li><li>Champion Finance modernization through advanced tools (Microsoft D365, OneStream, Power BI, Databricks, Informatica).</li><li>Drive requirements gathering, analytics roadmap definition, and delivery of performance-driving analytics products.</li><li>Foster the adoption of new tools/processes through training and change management.</li><li>Ensure integrity of financial data models and compliance with governance standards.</li><li>Manage and mentor analysts, promoting a high-performing, collaborative culture.</li></ul><p><br></p><p><br></p>
<p>We are looking for a skilled Workday Financial Analyst to join our team in North York, Ontario. This 6 month contract position requires an individual with expertise in Workday Financials and a solid background in accounting and finance. You will play a key role in ensuring the effective implementation, optimization, and enhancement of financial processes within the Workday system.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>Workday Financials Implementation & Optimization</p><ul><li>Support the implementation and continuous improvement of Workday Financial modules, including General Ledger, Accounts Payable, Accounts Receivable, Banking & Settlement, Expenses, Procurement, and Business Assets.</li><li>Translate accounting requirements into functional specifications, ensuring Workday configuration aligns with GAAP, internal controls, and month‑end close needs.</li><li>Participate in design workshops, documenting current‑state vs. future‑state processes and identifying automation opportunities across financial workflows.</li><li>Configure or support configuration of key finance components such as ledger setup, accounting rules, spend categories, suppliers, expense policies, payment elections, tax settings, asset books, and intercompany rules.</li></ul><p>Testing & UAT Leadership</p><ul><li>Develop detailed test plans, test scripts, and traceability matrices for financial processes throughout the implementation lifecycle.</li><li>Lead System Integration Testing (SIT) and coordinate User Acceptance Testing (UAT) with Accounting and Finance teams.</li><li>Validate accounting entries, posting logic, system calculations, and integrations to ensure accuracy and compliance with financial standards.</li><li>Document defects, manage remediation cycles, and ensure system readiness for deployment.</li></ul><p>Finance Reporting & Analytics</p><ul><li>Build and maintain Workday Financial Reports, including:</li><li>Transaction‑level reports (journals, spend, supplier activity)</li><li>Month‑end close reports</li><li>Audit and compliance reports</li><li>Management dashboards</li><li>Create calculated fields, custom reports, composite/matrix reports, and ad‑hoc analytics required by Controllers, FP& A, and internal audit.</li><li>Enhance financial visibility by improving reporting structures, account hierarchies, and Workday dashboards used by Finance leadership.</li></ul><p>Finance Operations Support</p><ul><li>Ensure data integrity across financial objects including COA, cost centers, projects, customers, suppliers, banks, and accounting journals.</li><li>Support month‑end and year‑end close activities by validating Workday processes and troubleshooting system‑related issues.</li><li>Assist with integration testing for financial interfaces (e.g., banking files, ERP feeds, payroll accounting, expense reimbursements).</li><li>Review and maintain Workday accounting rules to ensure transactions post correctly to the ledger.</li></ul><p>Change Management & Stakeholder Support</p><ul><li>Provide training, documentation, and go‑live support for Finance teams.</li><li>Partner with cross‑functional groups such as Procurement, Payroll, HR, and IT to ensure end‑to‑end financial process alignment.</li><li>Participate in release management by reviewing Workday bi‑annual updates, assessing financial impacts, and coordinating validation.</li></ul><p><br></p>
We are looking for a highly organized and detail-oriented Transition Coordinator to join our team in Toronto, Ontario. In this role, you will oversee complex transfer requests and ensure seamless transitions for elite clients, including Portfolio Managers and Introducing Brokers. As part of a collaborative team, you will play a key role in enhancing client experiences and driving process improvements. This is a long-term contract position offering a dynamic and engaging work environment.<br><br>Responsibilities:<br>• Investigate and process complex asset transfer requests with precision and attention to detail.<br>• Manage transition mailboxes and ensure transfers are initiated or reviewed within established service level agreements.<br>• Communicate with clients regarding incomplete transfer submissions and provide clear explanations for any rejections.<br>• Re-submit rejected transfer requests in compliance with requirements to ensure successful processing.<br>• Handle cash and securities journal entries efficiently and accurately.<br>• Collaborate with clients to resolve outstanding issues related to account transitions and provide excellent support.<br>• Identify trends in transfer initiation, asset rejections, and other processes to recommend improvements.<br>• Draft and update user guides and training materials to support process clarity and employee development.<br>• Generate both scheduled and ad-hoc reports for internal and external stakeholders.<br>• Participate in high-volume periods requiring overtime and maintain high performance under pressure.
