8 results for Operations Analyst in Whitby, ON

Database Analyst

Thornhill, ON
onsite
Permanent
50000 - 76000 CAD / Yearly
We are looking for a Database Analyst to support data-driven decision-making for a service-focused organization in Thornhill, Ontario. This role combines database expertise with business insight to turn complex information into clear reporting, campaign analysis, and practical recommendations. The successful candidate will work closely with cross-functional teams to interpret data, evaluate performance, and develop meaningful analytics solutions. Responsibilities: • Analyze marketing and customer data to identify trends, measure campaign results, and provide actionable business insights. • Build, maintain, and optimize database queries and data sets to support reporting, segmentation, and performance analysis. • Develop dashboards and visual reports using tools such as Power BI or Tableau to communicate findings effectively to stakeholders. • Partner with business teams to translate analytical needs into structured reporting and data solutions that support decision-making. • Design and assess tests and experiments to evaluate initiatives, validate assumptions, and improve future campaign performance. • Use programming and database tools to manage large enterprise data environments and ensure reliable access to information. • Prepare clear summaries and presentations that connect analytical results to business objectives for both technical and non-technical audiences. • Support data initiatives involving SQL-based environments, including work completed through SQL Server Management Studio and related platforms when required.
2026-07-28T00:00:00Z

Operations Processor

Toronto, ON
onsite
Temporary
32.3 - 37.4 CAD / Hourly
We are looking for a detail-focused Operations Processor to join a team in Toronto, Ontario on a Long-term Contract basis. In this role, you will support high-volume financial operations by handling transaction activity, reviewing payment details, and maintaining accurate records across daily workflows. This opportunity is well suited to someone who enjoys working with payments, reconciliations, and process-driven tasks in a fast-paced environment while maintaining a high standard of accuracy and control. Responsibilities: • Process a steady volume of daily financial transactions, typically managing between 30 and 50 items each day with accuracy and efficiency. • Administer weekly cheque disbursement activities, including preparing and completing scheduled cheque runs on Thursdays. • Review wire transfers, payment instructions, and fund movement requests to confirm details are accurate before release through the appropriate processing stages. • Perform account balancing activities, track unresolved items, and follow up on discrepancies to support timely resolution. • Research payment exceptions, investigate operational issues, and respond to inquiries related to transaction activity. • Prepare reports, transaction summaries, and supporting records to assist with operational tracking and documentation requirements. • Contribute to month-end operational tasks and provide administrative support for finance-related processes. • Follow established controls, procedures, and compliance standards while supporting audit requests, risk-related activities, and ongoing process improvements. • Work closely with internal teams, service providers, and external contacts to resolve processing issues and maintain smooth operational flow.
2026-08-24T00:00:00Z

Financial Analyst

North York, ON
onsite
Permanent
60000 - 75000 CAD / Yearly
The Accounting Analyst / Financial Analyst will support accurate and timely financial processing with a primary focus on retailer deductions, accounts receivable reconciliations, accruals, customer chargebacks, and month-end support. The role requires strong analytical judgment, disciplined follow-through, and the ability to work with internal teams, retailers, and principals to investigate discrepancies and resolve account issues efficiently. Key Responsibilities <ul><li>Process retailer deductions in accordance with customer agreements, company financial policies, and established procedures. • Reconcile retailer deductions and customer account balances by verifying transactions, reviewing supporting documentation, and comparing system reports to the general ledger. </li><li>Prepare and maintain standard monthly accruals, reconciliations, and related supporting schedules. • Assist with month-end principal statements and respond professionally to internal and external inquiries regarding deductions, accruals, reconciliations, and account balances. </li><li>Investigate freight discrepancies, pricing issues, deductions, and customer chargebacks; identify root causes and coordinate with internal departments and customers to resolve disputed claims. </li><li>Perform day-to-day accounting transactions, including verifying, classifying, coding, and recording transactions accurately and on a timely basis. </li><li>Provide backup support to the Accounts Payable team, including invoice processing, coding, and payment preparation during absences and peak workload periods. </li><li>Support interim and year-end audit processes by preparing schedules, compiling documentation, and responding to audit information requests. </li><li>Maintain accurate financial records and ensure compliance with company policies, accounting standards, and internal control expectations. </li><li>Participate in process improvement initiatives to improve accuracy, efficiency, documentation quality, and issue-resolution turnaround times. </li><li>Perform other accounting and finance duties as assigned.</li></ul>
2026-08-20T00:00:00Z

Billing Analyst

Mississauga, ON
onsite
Temporary
25 - 28 CAD / Hourly
We are looking for a detail-oriented Billing Analyst to join a construction-focused organization in Mississauga, Ontario on a Contract basis. In this role, you will support accurate invoicing and revenue tracking across active projects while working closely with project and finance teams. The successful candidate will bring strong billing experience, sound contract review skills, and hands-on knowledge of Jonas Construction Software. Responsibilities: • Create and issue client invoices by aligning billed amounts with contract terms, completed work, and project milestones. • Use Jonas Construction Software to administer project billing records, monitor job costs, and maintain supporting contract information. • Examine agreements, purchase documents, change requests, and authorizations to confirm billing accuracy and completeness. • Track invoicing timelines across multiple projects and identify revenue that is ready to be billed but has not yet been processed. • Prepare various billing formats, including progress-based invoices, time-and-material billings, and scheduled recurring charges. • Respond to customer questions related to invoices, investigate discrepancies, and coordinate resolutions in a timely manner. • Work with project managers and accounting staff to reconcile billing activity and ensure financial records remain accurate. • Maintain organized documentation for contracts, invoice support, and related billing records for audit and reporting purposes. • Review accounts receivable aging, follow up on overdue balances, and contribute to month-end and year-end reporting and reconciliations.
2026-08-18T00:00:00Z

Collections Analyst II

Toronto, ON
onsite
Temporary
25 - 27 CAD / Hourly
We are looking for a Collections Analyst II to join a long-term contract opportunity based in Toronto, Ontario. In this role, you will support business collections activities by following up on outstanding balances, addressing billing and payment concerns, and working with customers to establish practical repayment arrangements. This position suits someone who communicates confidently in Portuguese, works well with cross-functional teams, and can manage competing priorities in a fast-paced environment. Responsibilities: • Manage an assigned accounts receivable portfolio and track outstanding invoices to support timely payment collection. • Contact customers regarding overdue balances, clarify account status, and encourage prompt resolution of unpaid amounts. • Investigate billing questions and payment discrepancies by partnering with internal stakeholders such as sales, operations, and finance teams. • Help develop and document payment arrangements for customers experiencing financial difficulty while aligning with company guidelines. • Review aging reports regularly to identify collection risks, prioritize follow-up efforts, and support escalation where needed. • Maintain accurate records of collection activity, account updates, and customer communications within internal systems such as Salesforce. • Apply sound judgment when assessing a customer’s payment position and recommend appropriate next steps to reduce exposure. • Contribute to process improvements by identifying recurring issues, supporting account adjustments, and promoting compliance with established policies.
2026-08-24T00:00:00Z

Payroll Analyst

Toronto, ON
onsite
Temporary
35 - 50 CAD / Hourly
We are looking for a Bilingual Payroll Analyst to support payroll operations for our client in Toronto, Ontario (1 day in week per office, 4 days remote). This Long-term Contract opportunity is ideal for someone who combines strong technical payroll knowledge with hands-on experience using leading payroll and accounting platforms. The successful candidate will help ensure employees are paid accurately and on time while supporting compliance, benefits administration, and payroll reporting. Responsibilities:• Assist with payroll system updates or related process changes as needed while minimizing disruption to ongoing operations.• Process bi-weekly payroll for a large, multi-provincial payroll across Canada• Handle employee payroll inquiries through ticketing system• Pull and balance employee hours• Verify payroll taxes and ensure payroll accuracy• Process union payroll across multiple unions• Collaborate with internal stakeholders to address payroll inquiries and improve day-to-day payroll processes.
2026-08-19T00:00:00Z

SAP Analyst

North York, ON
onsite
Permanent
75000 - 100000 CAD / Yearly
We are looking for an SAP Analyst to provide functional support for core business operations in Etobicoke, Ontario. In this role, you will help maintain system reliability, resolve process and data issues, and work closely with business and technical teams to keep critical workflows running smoothly. The position is well suited to someone who can interpret operational needs, communicate clearly with stakeholders, and deliver practical SAP support in a fast-paced environment. Responsibilities:• Provide day-to-day functional support for assigned SAP modules and related business activities, ensuring stable system performance after go-live.• Investigate user-reported issues, process breakdowns, and data discrepancies, then identify and implement appropriate resolutions.• Assist business teams during critical operational periods such as month-end activities, invoicing, order processing, and logistics cycles.• Work closely with subject matter experts, technical teams, security and basis resources, and external partners to address system needs effectively.• Escalate matters requiring advanced technical, integration, or master data support to the appropriate teams while tracking progress to resolution.• Respond promptly to support requests and incident tickets, maintaining a high standard of service for internal users.• Convert business concerns and operational challenges into clear functional actions, system recommendations, or documented requirements.• Communicate updates, risks, and issue status clearly to users, leadership, support teams, and vendors as needed.
2026-08-20T00:00:00Z

Product Support Analyst

Toronto, ON
onsite
Temporary
23 - 28 CAD / Hourly
We are looking for a Product Support Analyst to join a long-term contract opportunity supporting digital products within the staffing and recruitment industry in Toronto, Ontario. This 12-month engagement offers the possibility of extension or conversion and follows a hybrid schedule with four days in the office. In this role, you will help strengthen the client experience by resolving platform-related issues, guiding stakeholders through product support needs, and contributing to ongoing enhancements across digital tools and operational processes. Responsibilities: • Deliver senior-level support for digital platforms by assessing issues, setting priorities, and resolving incidents raised by internal teams, clients, and external partners. • Work closely with business stakeholders, technology teams, vendors, and developers to investigate problems, collect business needs, and help move solutions through to completion. • Provide clear guidance on platform functionality, support procedures, issue status, interim workarounds, and final resolutions for both technical and non-technical audiences. • Prepare and refine knowledge articles, user documentation, process guides, and operational materials to improve service consistency and knowledge sharing. • Contribute to release readiness activities by assisting with testing, validation, incident coordination, outage communications, and stakeholder updates for new or enhanced products. • Track support volumes, recurring incidents, and user feedback to identify patterns, perform root cause reviews, and recommend lasting improvements to tools and workflows. • Maintain a strong understanding of product features, digital capabilities, and relevant industry developments to support effective decision-making and service delivery. • Support cross-functional improvement initiatives related to user experience, operational efficiency, and digital platform performance. • Use tools such as JIRA, SQL, and related support resources to document issues, monitor progress, and assist with troubleshooting activities.
2026-08-18T00:00:00Z