8 results for Desktop Support Analyst in Whitby, ON

IT Asset Management Analyst

Thornhill, ON
onsite
Permanent
40000.00 - 65000.00 CAD / Yearly
We are looking for an IT Asset Management Analyst to join a service-focused team in Thornhill, Ontario. This position blends IT asset management with hands-on desktop support, requiring someone who can oversee equipment throughout its lifecycle while also assisting end users with device setup and technical issues. The successful candidate will help maintain accurate inventory data, support hardware deployment and recovery, and contribute to a reliable and well-organized IT environment. Responsibilities: • Oversee the full lifecycle of IT equipment, including acquisition, identification, documentation, reassignment, and secure retirement of assets. • Prepare, image, configure, and deploy desktop and laptop systems, as well as virtual machines, in line with service requests and project timelines. • Work closely with suppliers and service providers to manage ordering, delivery, repairs, maintenance activities, and end-of-life disposal for devices and peripherals. • Maintain current and accurate asset information using enterprise tracking platforms and endpoint management tools such as Intune and asset discovery solutions. • Monitor device locations, status, and condition across the main office and additional sites to support visibility and control of inventory. • Perform scheduled inventory reviews and audits to verify records, resolve discrepancies, and improve overall asset accuracy. • Administer software entitlement records by tracking licence allocation and removal to support compliance with vendor terms and internal standards. • Respond to asset-related tickets and user support requests, including hardware troubleshooting, re-imaging returned devices, and preparing equipment for reuse. • Assist with device provisioning and collection during employee onboarding, offboarding, and other staffing changes. • Use Power BI reporting to review asset health, inventory trends, and software usage data to support informed decision-making.
2026-06-23T18:58:42Z

SAP Analyst

Etobicoke, ON
onsite
Permanent
75000.00 - 100000.00 CAD / Yearly
We are looking for an SAP Analyst to provide functional support for core business operations in Etobicoke, Ontario. In this role, you will help maintain system reliability, resolve process and data issues, and work closely with business and technical teams to keep critical workflows running smoothly. The position is well suited to someone who can interpret operational needs, communicate clearly with stakeholders, and deliver practical SAP support in a fast-paced environment. Responsibilities: • Provide day-to-day functional support for assigned SAP modules and related business activities, ensuring stable system performance after go-live. • Investigate user-reported issues, process breakdowns, and data discrepancies, then identify and implement appropriate resolutions. • Assist business teams during critical operational periods such as month-end activities, invoicing, order processing, and logistics cycles. • Work closely with subject matter experts, technical teams, security and basis resources, and external partners to address system needs effectively. • Escalate matters requiring advanced technical, integration, or master data support to the appropriate teams while tracking progress to resolution. • Respond promptly to support requests and incident tickets, maintaining a high standard of service for internal users. • Convert business concerns and operational challenges into clear functional actions, system recommendations, or documented requirements. • Communicate updates, risks, and issue status clearly to users, leadership, support teams, and vendors as needed.
2026-07-02T17:30:09Z

Sr. Data Analyst

Toronto, ON
onsite
Contract / Temporary
45.00 - 46.00 CAD / Hourly
We are looking for a Senior Data Analyst to support a non-profit organization in Toronto, Ontario through a Contract opportunity. In this role, you will turn large volumes of financial and operational data into clear reporting, practical insights, and user-friendly dashboard solutions for business stakeholders. The position is ideal for someone who combines strong analytical thinking with advanced spreadsheet and reporting expertise, and who can communicate findings effectively to both technical and non-technical audiences. Responsibilities:• Build and maintain high-volume reports and sophisticated spreadsheet models that support finance and business decision-making.• Work closely with stakeholders to identify reporting needs, define measurable outcomes, and convert business questions into technical reporting requirements.• Create interactive dashboards in Power BI that present complex data in a clear and accessible format for non-technical users.• Use Power Query to prepare, transform, and organize data from multiple sources for accurate and efficient analysis.• Investigate data quality issues, perform root-cause analysis, and resolve inconsistencies that affect reporting reliability.• Present analytical findings and recommendations in a clear manner to business partners and leadership teams.• Support data best practices by guiding entry-level team members or end users on reporting processes and the efficient use of Power Query tools.
2026-07-13T22:09:22Z

Business Analyst

Toronto, ON
onsite
Contract / Temporary
95.00 - 110.00 CAD / Hourly
We are looking for an experienced Business Analyst to join a delivery-driven team in Toronto, Ontario. This Long-term Contract opportunity is suited to a proactive, detail-oriented individual who can coordinate complex initiatives, remove roadblocks, and keep key priorities moving forward in a fast-paced environment. The successful candidate will work closely with business and vendor partners to clarify needs, support decision-making, and help ensure critical milestones are achieved on schedule. Responsibilities: • Lead business analysis activities across multiple workstreams, ensuring issues are identified promptly, addressed effectively, and escalated when timelines or outcomes may be at risk. • Partner with stakeholders, consultants, and external vendors to gather, validate, and document business needs, process flows, and functional expectations. • Produce and maintain clear project documentation, including business requirements, meeting notes, action logs, and status updates for leadership and delivery teams. • Facilitate discussions between business and technical participants to align priorities, resolve gaps, and support informed decision-making throughout the project lifecycle. • Use tools such as Jira, Excel, and Word to track progress, organize requirements, monitor dependencies, and maintain visibility across project activities. • Support Agile delivery practices by helping manage backlogs, clarifying user needs, and contributing to planning, testing, and implementation readiness. • Provide hands-on coordination for finance-related and enterprise system initiatives, including work involving SAP environments and vendor-led solution delivery. • Help prepare the organization for key implementation milestones by monitoring deliverables, following up on open items, and maintaining momentum across all assigned activities.
2026-07-13T19:58:39Z

Sr. Financial Analyst

Toronto, ON
onsite
Permanent
85000.00 - 95000.00 CAD / Yearly
We are looking for an experienced Sr. Financial Analyst to support financial planning, reporting, and analysis for a non-profit organization in Toronto, Ontario. This role focuses on turning financial and operational data into clear insights that guide reporting, forecasting, and decision-making. The successful candidate will work across reporting tools to strengthen financial visibility and improve the quality of analysis provided to stakeholders. Responsibilities:• Lead the preparation of accurate and timely monthly claims, and periodic financial reports, as required and in compliance with complex funding agreements and guidelines.• Prepare Child and Family Development wage subsidy, general operating, Canada-Wide Early Learning & Child Care funding, and other Government grants reconciliations by Region, as required and in compliance with funding agreement and guidelines.• Assist the Associate Manager Finance and Child and Family Development General Managers in reviewing complex funding agreements and guidelines, as well as the budgeting process and analysis of all programs.• Prepare budget submissions for CFD contracts and for child care centers regional funding.• Manage month-end preparation and closing procedures in an accurate and timely manner.• Prepare the reconciliation of accounts receivable, deferred revenues, and other selected General Ledger accounts related to Government funding, and review monthly revenue drawdowns and Association Allocations (A& A) calculations.• Perform budget variance analysis.
2026-06-26T17:34:03Z

Oracle Fusion ERP Functional Analyst

Toronto, ON
onsite
Contract / Temporary
55.88 - 64.70 CAD / Hourly
We are looking for an Oracle Fusion ERP Functional Analyst to support a dynamic insurance organization in Toronto, Ontario. This Long-term Contract position is ideal for a detail-oriented individual who can strengthen day-to-day ERP operations, partner with business teams, and drive practical improvements across Oracle Fusion Financials. The successful candidate will help ensure the platform performs reliably, supports efficient finance processes, and continues to deliver strong value to the business. Responsibilities: • Deliver ongoing functional support for Oracle Fusion Financials and respond to operational issues in a timely manner. • Investigate incidents, identify root causes, and coordinate effective resolutions for system defects and end-user concerns. • Monitor, organize, and address support requests through ServiceNow while balancing urgency and business impact. • Work with stakeholders to capture business needs and convert them into well-defined functional recommendations and system enhancements. • Adjust and maintain Oracle Fusion configurations to align with evolving business and operational requirements. • Partner with finance teams, business users, and technical specialists to improve workflows and resolve cross-functional issues. • Take part in Agile planning sessions, backlog activities, and delivery discussions using Jira. • Ensure updates are properly documented, validated through testing, and deployed in line with established standards. • Identify opportunities to improve process efficiency and expand effective use of Oracle Fusion across finance operations.
2026-06-23T13:38:43Z

CRM Dynamics - Product Owner

Toronto, ON
onsite
Contract / Temporary
76.00 - 88.00 CAD / Hourly
We are looking for an experienced CRM Dynamics - Product Owner to lead the direction and delivery of a Microsoft Dynamics platform in Toronto, Ontario. This Long-term Contract opportunity is ideal for a product specialist who can connect business priorities with technical execution while guiding cross-functional teams through planning, release activities, and ongoing platform improvement. The successful candidate will shape product outcomes, support operational stability, and foster strong collaboration across business, delivery, and technology partners. Responsibilities: • Direct the full product lifecycle for the Microsoft Dynamics platform, from roadmap planning and backlog prioritization through implementation, release coordination, and post-production support. • Work closely with Scrum Masters, Project Managers, technical teams, and business partners to organize sprint activities and advance strategic initiatives. • Guide requirement definition and solution planning in collaboration with business analysts, internal technology teams, and external vendors. • Align with connected product owners and dependent teams to manage timelines, system impacts, and cross-platform release dependencies. • Coordinate deployment activities across integrated systems to support successful releases with minimal disruption to business operations. • Provide product leadership to development, quality assurance, and integration teams so delivered solutions meet business objectives and platform expectations. • Lead backlog grooming and sprint preparation to ensure upcoming work is clearly defined, properly prioritized, and ready for execution. • Review completed deliverables, confirm that business goals have been met, and secure stakeholder readiness and approval before production release. • Serve as the primary point of escalation for product-related risks, incidents, and production issues, working with support, infrastructure, and vendor teams to resolve root causes. • Promote continuous enhancement of the Dynamics environment by improving processes, performance, documentation, knowledge transfer, automation, and operational readiness.
2026-06-22T19:28:46Z

NON - IT - P4 - Senior

Toronto, ON
remote
Contract / Temporary
25.00 - 30.00 CAD / Hourly
We are looking for a Senior Project Coordinator to support incident management activities for a leading organization in Toronto, Ontario. This Long-term Contract opportunity is ideal for someone who can keep critical response efforts organized, communicate clearly with stakeholders, and help reduce business and client impact during service disruptions. Working in a hybrid environment, you will partner with business and technology teams to keep incidents moving from identification through resolution while maintaining accurate records and timely updates. Responsibilities: • Coordinate incident response activities from initial identification to closure, ensuring tasks, updates, and follow-ups stay on track throughout the lifecycle. • Prepare and maintain detailed incident records, timelines, and supporting documentation so that each event is accurately captured and easy to review. • Assess business impact by gathering information on affected clients, products, and services in collaboration with internal teams and operational partners. • Draft and circulate clear internal and external communications that reflect approved messaging and provide timely status updates. • Support incident calls by organizing meeting logistics, recording key decisions, documenting action items, and following up on outstanding tasks. • Assist with post-incident reviews by collecting relevant information, summarizing findings, and monitoring corrective and preventative actions to completion. • Work closely with technology, operations, product, and support teams to promote accurate information sharing and coordinated decision-making during active incidents. • Provide backup support during high-priority situations and participate in after-hours on-call coverage when critical incident response is required. • Identify recurring issues, process gaps, and improvement opportunities, then contribute to updates to incident procedures, tools, and templates.
2026-07-10T14:08:35Z