2 results for Applications Support Specialist in Whitby, ON

Help Desk/Desktop Support Analyst

Markham, ON
onsite
Contract / Temporary
25 - 30 CAD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to join a service-focused organization in Markham, Ontario on a 3 month contract basis role to start. In this role, you will provide day-to-day technical assistance to employees, helping ensure devices, accounts, and workplace technology are set up and functioning effectively. You will work closely with internal stakeholders and external technology partners while delivering responsive support in a hybrid environment. This opportunity is well suited to someone who combines strong troubleshooting ability with a patient, customer-first approach. Responsibilities:• Respond to support requests and diagnose technical issues affecting computers, software, mobile devices, and related equipment.• Provide front-line assistance for Microsoft 365 applications, including Outlook, and help users resolve access, configuration, and usability concerns.• Prepare technology for new hires and departing employees by setting up accounts, assigning equipment, and coordinating secure access changes.• Install, configure, and deploy laptops, desktop workstations, and mobile devices so staff have the tools needed to work effectively.• Maintain accurate records for hardware and technology assets, including inventory tracking, device assignment, and lifecycle updates.• Deliver Level 1 deskside and remote support for end users, ensuring timely resolution of common technical problems.• Assist staff in person with technical questions and explain solutions clearly to users with varying levels of technical knowledge.• Collaborate with the organization’s external infrastructure provider to support ongoing IT operations and escalate issues when needed
2026-07-06T00:00:00Z

Customer Experience Specialist

Etobicoke, ON
onsite
Contract / Temporary
22.8 - 26.4 CAD / Hourly
We are looking for a Customer Experience Specialist to join our team in Etobicoke, Ontario on a Contract basis. This on-site opportunity is ideal for someone who enjoys providing dependable administrative and customer support in a fast-paced environment. The successful candidate will help manage order-related tasks, maintain accurate records, and contribute to a smooth day-to-day workflow. Responsibilities: • Enter customer and order information into internal systems with a high level of accuracy and attention to detail. • Support the processing of paper-based orders by converting them into complete electronic records for operational use. • Assist with order picking activities to help ensure items are prepared correctly and on schedule. • Monitor order details closely and flag discrepancies or missing information for timely resolution. • Provide general customer service support by responding to inquiries and helping address routine concerns. • Use business software and CRM tools to update records, track activities, and support communication across teams. • Participate in training on internal order entry processes and follow established procedures consistently.
2026-06-29T00:00:00Z