2 results for Contract Manager in Vaughan, ON

Change Manager – HCM Transformation (Contract)

Scarborough, ON
onsite
Temporary
55 - 70 CAD / Hourly
We are looking for an experienced Change Manager – HCM Transformation (Contract) to support a large healthcare organization undergoing post-implementation optimization of its enterprise HCM systems (Workday & UKG) in Toronto, ON through a 6-mon contract engagement. This role will guide change initiatives tied to HR, payroll, scheduling, and related enterprise processes, with a strong focus on improving adoption, reducing operational risk, and strengthening stakeholder confidence. The successful candidate will work closely with leaders, HR teams, payroll partners, and other key groups to assess the current environment, shape a practical change strategy, and help the organization make better use of its technology investments. Location: Toronto, ON (hybrid – occasional onsite presence)Duration: 6 months (can be from 20 to 40 h/week with potential extension) Responsibilities:• Evaluate the current state of HR, payroll, and scheduling processes to identify change impacts, adoption gaps, and operational risks across the organization.• Develop and lead a structured change management approach that supports optimization efforts already underway and aligns with broader business priorities.• Partner with stakeholders across HR, payroll, management, and site leadership to define change scope, set priorities, and build engagement plans.• Create clear communication materials that explain upcoming changes, business rationale, and expected outcomes for affected employee groups.• Design and coordinate training and readiness activities that help managers and staff use new tools and processes with greater confidence.• Support initiatives involving Workday and related workforce systems, including scheduling and payroll functions, to improve consistency and reduce manual workarounds.• Monitor organizational readiness and adoption levels, then recommend actions to address resistance, process breakdowns, or compliance concerns.• Contribute to risk mitigation planning for payroll and workforce-related changes to help ensure stable and accurate end-to-end operations.• Collaborate with internal teams and external partners to sustain momentum on optimization projects and support longer-term transformation goals.
2026-09-15T00:00:00Z

Account Manager

Toronto, ON
onsite
Permanent
65000 - 69000 CAD / Yearly
We are looking for an Account Manager to support physician members with insurance-related guidance in a consultative, service-oriented environment in Toronto, Ontario. This hybrid position blends client relationship management, coverage expertise, and day-to-day advisory support, making it well suited to someone who enjoys helping clients understand benefits options and resolve questions with care. The role emphasizes group benefits and health and dental coverage while delivering a high standard of service rather than focusing on high-pressure sales activity. Responsibilities:• Build trusted relationships with physician members by responding to coverage questions and providing clear guidance on available insurance and benefits options.• Partner closely with the advisory team to coordinate member support, prepare client information, and help move cases forward efficiently.• Explain eligibility, enrolment details, and plan features related to group benefits, health coverage, and dental programs in an accurate and accessible way.• Deliver attentive client service by addressing issues promptly, following up on outstanding items, and helping resolve policy or administrative concerns.• Maintain detailed client records and interactions within CRM and related office systems to support service continuity and reporting.• Assist with sales support activities by identifying member needs, sharing suitable product information, and contributing to a positive client experience.• Participate in onboarding and training programs to strengthen product knowledge, service capability, and understanding of internal processes.• Support administrative and office functions tied to account management, documentation, and coordination with internal stakeholders.
2026-09-15T00:00:00Z