<p>We are looking for a Client Care Coordinator to join a retail-based hearing care clinic in Chilliwack, British Columbia on a Contract basis. This position is ideal for an administrative team member who enjoys creating a welcoming client experience while managing scheduling, documentation, and billing activities with accuracy. The successful candidate will support daily clinic operations, handle client communications effectively, and contribute to business growth through proactive follow-up and service coordination.</p><p><br></p><p>Responsibilities:</p><p>• Welcome clients in person and by phone, direct inquiries appropriately, and coordinate meeting room use to ensure a smooth front-desk experience.</p><p>• Arrange and confirm upcoming appointments, including service visits and new assessments, while keeping schedules organized and up to date.</p><p>• Process detailed billing activities that involve funding programs, regulated coverage, workplace claims, and client support programs, ensuring information is accurate and complete.</p><p>• Maintain strong client relationships by responding to questions, assisting walk-in visitors, and providing attentive service throughout each interaction.</p><p>• Reach out to past clients who have not visited in several years to encourage re-engagement and support ongoing clinic activity.</p><p>• Complete data entry and manage both paper-based and digital records with a high level of care, organization, and confidentiality.</p><p>• Support daily outreach initiatives such as call lists, promotions, and clinic campaigns as part of overall client engagement efforts.</p><p>• Assist with general administrative duties required to keep the clinic running efficiently, including correspondence, file handling, and coordination of client flow.</p>
<p>Our client is seeking a Supply Chain & Logistics Coordinator to support transportation operations across multiple facilities. This role is ideal for someone with strong organizational and analytical skills who thrives in a fast-paced environment.</p><p><br></p><p>Working closely with Procurement, Operations, Production, Sales, suppliers, and transportation providers, you will coordinate inbound and outbound shipments, monitor freight performance, resolve logistical challenges, and identify opportunities for continuous improvement.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><strong>Transportation Coordination</strong></p><ul><li>Coordinate inbound and outbound shipments of bulk commodities, packaged ingredients, and finished products.</li><li>Schedule and track shipments by truckload, LTL, rail, intermodal, ocean container, and bulk tanker.</li><li>Coordinate delivery appointments and ensure suppliers, carriers, and internal teams are aligned on schedules and requirements.</li><li>Monitor shipments, communicate delays, resolve transportation issues, and maintain accurate shipping documentation.</li></ul><p><strong>Rail, Intermodal & Ocean Freight</strong></p><ul><li>Coordinate railcar and container movements, vessel schedules, and equipment returns.</li><li>Work with Operations and Production to support timely unloading and minimize demurrage and detention costs.</li><li>Liaise with customs brokers, freight forwarders, ports, drayage providers, and carriers to support import clearance and timely deliveries.</li><li>Ensure transportation and import documentation is complete and accurate.</li></ul><p><strong>Transportation Planning & Carrier Management</strong></p><p><br></p><ul><li>Develop transportation schedules aligned with production needs, inventory levels, and customer commitments.</li><li>Work with Procurement to secure transportation capacity for incoming materials.</li><li>Obtain and compare freight rates, support carrier selection and negotiations, and maintain strong provider relationships.</li><li>Monitor carrier performance, freight costs, transit times, and service reliability.</li><li>Identify opportunities to improve truck utilization, reduce empty miles, and optimize transportation resources.</li></ul><p><strong>Reporting & Continuous Improvement</strong></p><ul><li>Maintain transportation reports, dashboards, scorecards, and key performance indicators.</li><li>Analyze freight costs, on-time delivery, carrier performance, and equipment utilization to identify savings and service improvements.</li><li>Use Excel, Power Query, Power BI, and ERP systems to improve reporting and transportation visibility.</li><li>Support process improvements, automation, and AI-assisted reporting tools.</li></ul><p><strong>Receiving & Inventory Support</strong></p><ul><li>Maintain accurate receiving records and inventory transactions.</li><li>Investigate shipment discrepancies, damaged goods, and missing documentation with internal teams.</li><li>Participate in inventory counts and support inventory accuracy.</li></ul><p><br></p><p><br></p>