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2 results for Mail Specialist in Vancouver, BC
- Burnaby, BC
- onsite
- Temporary
- 22.00 - 25.00 CAD / Hourly
- <p>We are looking for a Collections Specialist to join our clients logistics organization in Burnaby, British Columbia on a Contract basis. This position focuses on business-to-business collections, helping maintain healthy accounts receivable by following up on outstanding invoices and keeping internal teams informed of account activity. The successful candidate will bring strong judgement, professionalism, and a proactive approach to managing customer payment conversations in a fast-paced environment.</p><p><br></p><p>Responsibilities:</p><p>• Manage collections activities for a portfolio of freight forwarding accounts, with a focus on recovering outstanding balances within agreed payment terms.</p><p>• Review accounts receivable ageing reports to identify overdue items, prioritize follow-up efforts, and support timely cash collection.</p><p>• Contact customers by phone and email to secure payment commitments, clarify outstanding balances, and document collection progress.</p><p>• Work closely with commercial sales and operations teams to gather account updates and align on customer status and next steps.</p><p>• Investigate and help resolve billing-related concerns that may delay payment, coordinating with the appropriate internal stakeholders as needed.</p><p>• Provide regular status updates on delinquent accounts, payment trends, and collection activity to supervisors and cross-functional teams.</p><p>• Use Oracle and Excel tools, including lookup functions and pivot tables, to track account performance and maintain accurate reporting.</p><p>• Monitor customer behaviour and payment patterns to support effective collection strategies and escalation decisions.</p>
- 2026-10-30T22:04:45Z
- Maple Ridge, BC
- onsite
- Temporary
- 22.00 - 25.00 CAD / Hourly
- We are looking for a detail-oriented Collections specialist to join a manufacturing organization in Maple Ridge, British Columbia on a contract basis. This in-office opportunity is suited to someone who can take ownership of overdue accounts, investigate account details, and maintain consistent follow-up with customers to support timely payment. The role works closely with the accounts receivable team and focuses on improving collection activity through organized outreach, practical problem-solving, and strong communication.<br><br>Responsibilities:<br>• Manage collection activities for overdue customer accounts and maintain regular follow-up to support timely payment.<br>• Review aging reports to identify priority balances and concentrate efforts on long-outstanding receivables.<br>• Investigate inactive or unclear accounts to determine the appropriate contact person and confirm account ownership.<br>• Coordinate with the accounts receivable team to align on assigned regions, collection priorities, and performance targets.<br>• Place effective reminder processes in motion through phone calls, email communication, and account follow-up schedules.<br>• Record collection updates, customer interactions, and payment commitments accurately within internal systems.<br>• Use Epicor and related tools to monitor account status, track activity, and support payment processing.<br>• Escalate unresolved issues or high-risk delinquent accounts when further review or action is required.
- 2026-10-31T02:43:43Z