<p><strong>Role Overview</strong></p><p>Our Burnaby-based client is looking for a hands-on IT Support / Help Desk Technician to support a Microsoft-heavy environment on a 3‑week onsite contract. The role focuses on day-to-day end‑user support for approximately 60 users, with most staff working onsite and a small remote population.</p><p><br></p><p>This position is very hands-on and user-facing, supporting tickets, internal applications, and basic workstation and AV setup. This role does not involve server-side or infrastructure responsibilities.</p><p><br></p><p>Responsibilities</p><ul><li>Provide onsite IT support for approximately 60 users</li><li>Troubleshoot and resolve 7 to 10 help desk tickets per day</li><li>Support Microsoft Office and OneDrive issues, including syncing and document upload problems</li><li>Assist with printer setup and basic networking issues</li><li>Perform user account support such as password resets and access changes using Active Directory</li><li>Set up and support workstations, monitors, and AV equipment</li><li>Troubleshoot common hardware and software issues, including lock screen and display issues</li><li>Log and track issues using the ticketing system (Web Desk or Web Help)</li></ul><p>Technical Environment</p><ul><li>Microsoft Office and Windows</li><li>OneDrive</li><li>Active Directory</li><li>Web Desk or Web Help ticketing system</li></ul>
<p>This is an opportunity to join the core product development team with a well-established software company. This company operates successfully across the US and Canada, and they are adding team members to their Vancouver operations. </p><p><br></p><p>In this role, you’ll be working with several other software developers to develop features for the platform. You’ll be working primarily with .NET and C# as the main technologies. In addition, you’ll be working with several other tools related to CI/CD and observability. This company really values data in their design and decision making process.</p><p><br></p><p>This job is suitable if you are an experienced software developer with five or more years of recent, hands-on work experience as a hands-on software developer, with a previous for .NET and C#. </p><p><br></p><p>This company operates in a hybrid work environment, and you’ll split your time between your home office, and your office in downtown Vancouver. </p><p><br></p><p>This is a full-time position, and includes a competitive base salary, paid vacation and extended health and dental benefits.</p><p><br></p><p><strong>How to Apply</strong></p><p><br></p><p>A bit about myself - my name is Nathan Wawruck, and I am a recruitment consultant based in Vancouver, BC. I have over a decade of matching software and IT professionals to job opportunities, and I am always looking to connect with like-minded people in the Vancouver area.</p><p><br></p><p>If you're interested in pursuing this role, please apply to this posting online, and contact me for an initial discussion. This is a chance for us to discuss specifics, such as the company name, the key hiring managers, and the more in-depth job requirements. This is also a great opportunity to talk about your overall career goals and preferences. We can even discuss other potential roles which may fit what you're looking for. Please find me on LinkedIn by searching my name: Nathan Wawruck</p>
<p>Are you a software developer who likes working on a wide variety of projects for different customers? Would you also like to have the stability of a full-time position with a well-established, boutique software solutions consulting company? Well this role offers both variety and stability, and a chance to work with some of the latest and greatest .NET and Azure services.</p><p><br></p><p>In this .NET Software Developer role, you will work on various software development projects for a spectrum of client companies mostly based in the Vancouver area. This job is well-suited if you are an experienced software engineer who is comfortable working on end-to-end software development projects, including requirements analysis, design, coding and testing. This is an environment where you can really 'own' your projects. </p><p><br></p><p>You will be working primarily with C#, .NET and MS Azure services in this position.</p><p><br></p><p>This is a full-time position that includes a competitive base salary, extended health and dental benefits, and paid vacation. </p><p><br></p><p>This leadership team at this company are experienced and supportive software professionals, and this means you will have lots of learning opportunities from the leaders and other developers in the office. The learning will also come from the fact that you’ll work on a wide variety of projects for different customers during the year. Overall, it is a great chance for you to experience being a software consultant, with the backing and security of a full-time job.</p><p><br></p><p><strong>How to Apply</strong></p><p><br></p><p>A bit about myself - my name is Nathan Wawruck, and I am a recruitment consultant based in Vancouver, BC. I have over a decade of matching software and IT professionals to job opportunities. Whenever possible I prefer to meet face-to-face (well, virtually for now), and I am always looking to connect with like-minded tech enthusiasts in the Vancouver area</p><p><br></p><p>If you're interested in pursuing this role, the first step is to apply online. If your qualifications are a match, we can arrange time to discuss specifics, such as the company name, the key hiring managers, and the more in-depth job requirements. This is also a great opportunity to talk about your overall career goals and preferences. We can even discuss other potential roles which may fit what you're looking for. Please find me on LinkedIn by searching my name: Nathan Wawruck</p>
