2 results for It Support Specialist in Toronto, ON
Application Support Engineer
- Hamilton, ON
- onsite
- Permanent
-
95000 - 119000 CAD / Yearly
- <p>We are looking for an Application Support Engineer to support and enhance enterprise business systems for a client in Hamilton, Ontario. This role focuses on maintaining application performance, resolving technical issues, and helping business units make effective use of critical platforms. The successful candidate will contribute technical expertise across application support, configuration, reporting, and integration while working closely with both operational stakeholders and delivery teams.</p><p><br></p><p>Responsibilities:</p><p>• Provide ongoing technical support for enterprise applications by investigating incidents, resolving system issues, and maintaining stable day-to-day operations.</p><p>• Configure, administer, and optimize business applications to meet operational needs across municipal departments and service areas.</p><p>• Analyze application behaviour, data quality concerns, and system errors to identify root causes and recommend effective solutions.</p><p>• Translate operational and business needs into clear functional and technical documentation, including support procedures, specifications, and test materials.</p><p>• Collaborate with Agile delivery teams as a technical contributor, participating in planning, issue resolution, testing, and continuous improvement activities.</p><p>• Support reporting, troubleshooting, and integration work involving enterprise asset management, ERP, CMMS, and related business systems.</p><p>• Work with relational databases such as Oracle and Microsoft SQL Server to review data, support reporting needs, and assist with issue diagnosis.</p><p>• Coordinate application changes in alignment with established incident, problem, and change management practices.</p><p>• Partner with business and technical teams to support cross-system integrations and ensure reliable information flow between connected platforms.</p>
- 2026-06-29T00:00:00Z
Client Services Specialist
- Toronto, ON
- onsite
- Contract / Temporary
-
27 - 32 CAD / Hourly
- <p>We are looking for a Bilingual (English/French) Client Services Specialist to join our client's team in Toronto, Ontario on a contract basis. In this hybrid role, you will deliver attentive, detail-oriented service to clients while supporting day-to-day branch and customer service activities. This opportunity is ideal for someone who enjoys helping people, handling a variety of service requests, and connecting clients with the right financial solutions.</p><p><br></p><p>Responsibilities:</p><p>• Provide courteous and detail-oriented assistance to clients across in-person, phone, and email interactions, ensuring a positive service experience.</p><p>• Support account-related requests, including assisting with new account setup, processing routine transactions, and responding to walk-in client needs at the branch.</p><p>• Speak with clients to understand their banking or financial service needs and direct them to the appropriate specialist or self-serve channel when suitable.</p><p>• Maintain accurate records by completing data entry, updating client information, and documenting service activities in a timely manner.</p><p>• Respond to inbound inquiries and complete follow-up communications as needed to resolve issues and support ongoing client requests.</p><p>• Remain informed about the organization’s products and services in order to provide relevant guidance and appropriate referrals.</p><p>• Follow established regulatory, privacy, and internal compliance standards in all client interactions and daily tasks.</p><p>• Contribute to branch operations and take on additional duties as required, including supporting the hybrid work model with regular office attendance.</p>
- 2026-07-15T00:00:00Z
