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8 results for Desktop Support Analyst in Toronto, ON

Business Systems Analyst
  • Toronto, ON
  • onsite
  • Permanent
  • 85000.00 - 95000.00 CAD / Yearly
  • <p>Our client is seeking a proactive and analytical Business Systems Analyst to support project-based initiatives within Capital Markets. This role is ideal for a self-starter who thrives in dynamic environments and is passionate about translating business needs into effective technology solutions.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p>• Agile Collaboration & Delivery</p><p>Actively participate in Agile ceremonies including sprint planning, daily stand-ups, backlog grooming, and retrospectives. Work closely with Product Owners, Scrum Masters, developers, and QA teams to ensure user stories are well-defined and deliverables are aligned with business goals.</p><p>• Requirements Elicitation & User Story Development</p><p>Engage stakeholders to gather and refine business, financial, and operational requirements. Translate these into clear, actionable user stories with acceptance criteria that guide development and testing efforts.</p><p>• Data Analysis & Reporting</p><p>Conduct data analysis to support decision-making and identify root causes of system issues. Develop reports and dashboards that provide insights and support continuous improvement.</p><p>• Process & Systems Analysis</p><p>Analyze current business processes and systems to identify gaps and opportunities for improvement. Design solutions that enhance efficiency, compliance, and performance within Capital Markets operations.</p><p>• Stakeholder Engagement</p><p>Serve as a key liaison between business units and technical teams. Facilitate communication to ensure shared understanding of requirements, priorities, and timelines.</p><p>• Continuous Improvement & Agile Mindset</p><p>Champion Agile principles and contribute to a culture of continuous learning and improvement. Identify opportunities to enhance team velocity, product quality, and stakeholder satisfaction.</p><p><br></p><p><br></p>
  • 2025-12-04T22:05:15Z
Content Analyst
  • Toronto, ON
  • onsite
  • Temporary
  • 23.00 - 28.00 CAD / Hourly
  • <p><strong>The Company</strong></p><p>Our client in the hospitality industry is looking for a Content Analyst for a 6 month contract. The Content Analyst will work full time in the downtown Toronto office 5 days a week. Located near TTC subway stations or accessible through The Path, approximately a 10 minute walk from Union Station.</p><p><br></p><p><strong>The Position</strong></p><p>The Content Analyst will be focusing on supporting content operations across digital platforms, with a primary emphasis on managing and analyzing web content.</p><p><br></p><p>Responsibilities:</p><ul><li>Manage and update digital content using Content Management Systems (CMS), ensuring accuracy and alignment with branding guidelines.</li><li>Collaborate with cross-functional teams to support eCommerce, digital marketing campaigns, and other content updates</li><li>Analyze content performance data where applicable and provide insights or recommendations for improvements.</li><li>Collaborate with content creators, designers, and developers to gather required assets and information.</li><li>Ensure all content is optimized for digital display, responsive across devices, and follows SEO and accessibility best practices.</li><li>Conduct quality assurance checks to ensure accuracy, broken links, and formatting consistency.</li></ul>
  • 2025-12-03T14:58:46Z
Functional Business Analyst
  • Scarborough, ON
  • onsite
  • Temporary
  • 59.38 - 68.75 CAD / Hourly
  • <p><strong>Job Description: </strong>Functional Business Analyst</p><p><strong>Working Arrangement: </strong>hybrid, onsite as required </p><p><strong>Duration:</strong> 6+ months </p><p><strong>Overview:</strong></p><p> Our client in Scarborough is seeking an experienced Business Analyst to deliver engaging, hands-on SAP S/4HANA expertise to assist with a systems implementation for finance modules and submodules. The ideal candidate will have robust systems knowledge, a background in testing and training with S/4HANA, and a proven history of working with finance professionals through the implementation. </p><p><strong>Key Responsibilities:</strong></p><ul><li>Support User Acceptance Testing (UAT) by enabling teams to validate new system processes confidently.</li><li>Translate technical system concepts into clear, relatable content for users concerned about new processes and requirements.</li><li>Partner with finance leadership to schedule and execute knowledge-transfer sessions and documentation.</li><li>Lead in-person and virtual training sessions for finance teams, covering web-based systems, readiness surveys, and key S/4HANA submodules (AP, Controlling, GL, Treasury, Cash Management, Funds & Grants).</li><li>Develop and deliver presentations, workshops, and practical exercises tailored to various skill levels and roles across finance functions.</li><li>Serve as the go-to expert for post-launch troubleshooting and refresher training as required.</li></ul><p><br></p><p><br></p><p><br></p>
  • 2025-11-18T20:44:20Z
Compliance Analyst
  • North York, ON
  • onsite
  • Permanent
  • 70000.00 - 90000.00 CAD / Yearly
  • <p><strong>Role Overview:</strong> The Compliance Analyst works closely with the Chief Compliance Officer to implement compliance programs, ensuring adherence to regulations, policies, and relevant legislation. This individual performs hands-on reviews and supports both internal and external compliance processes for a dynamic organization in the Canadian Portfolio Manager sector.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Review incoming client documentation for regulatory compliance.</li><li>Conduct compliance reviews of marketing material and online content.</li><li>Maintain evidence for compliance calendar obligations and manage operational policies/procedures.</li><li>Track and store compliance-related employee documents, including personal trading and acknowledgements.</li><li>Monitor monthly Anti-Money Laundering (AML) and Anti-Terrorism client reviews.</li><li>Work with IT on annual cybersecurity assessments and assist in creating training materials.</li><li>Oversee fund accounting/trust accounting for pooled funds.</li><li>Support response to regulatory reviews (OSC, FINTRAC) and external audits.</li><li>Manage third-party due diligence requests and assist across other compliance functions as needed.</li></ul>
  • 2025-11-20T16:53:46Z
IT Support Specialist
  • Toronto, ON
  • onsite
  • Permanent
  • 60000.00 - 65000.00 CAD / Yearly
  • <p>We are seeking a detail-oriented IT Support Specialist to join a collaborative team that provides technical assistance across multiple offices. This role involves a mix of in-person and remote support, working closely with non-technical stakeholders. You will primarily support with Level 2 issues. </p><p><br></p><p>If you enjoy problem-solving and delivering exceptional service, this position offers a great opportunity to make an impact. </p><p><br></p><p><strong>Key Responsibilities</strong></p><p><br></p><ul><li>Respond to helpdesk tickets and calls for all offices.</li><li>Provide IT support via phone, email, remote connection, and in person.</li><li>Diagnose and resolve hardware/software issues for desktops, laptops, printers, and peripherals.</li><li>Install and configure software and hardware.</li><li>Troubleshoot and document issues related to Windows, Office 365, company-specific applications, and network connectivity.</li><li>Track equipment assignments and maintain accurate records in inventory systems.</li><li>Set up and support PCs, monitors, printers, VOIP phones, and other shared equipment.</li><li>Coordinate IT onboarding for new employees.</li></ul>
  • 2025-12-05T15:08:34Z
Director of Project Management
  • Toronto, ON
  • onsite
  • Permanent
  • 120000.00 - 135000.00 CAD / Yearly
  • <p>Robert Half is partnering with an industry-leading client to identify a dynamic and visionary Director of Project Management. This leader will play a key strategic role in establishing and overseeing an enterprise Project Management Center of Excellence, reporting directly to the SVP, IT.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Support the SVP, IT in establishing a robust center of excellence (CoE) for enterprise project management across the organization.</li><li>Define and implement project management standards, including developing criteria for certifications, success metrics, methodologies, and toolsets.</li><li>Create and lead a Project Management CoE that upskills project management practitioners and actively shares industry best practices.</li><li>Oversee compliance with enterprise project management policies and standards.</li><li>Manage project prioritization requests from business units to determine staffing, training, tools, and software needs to support company objectives.</li><li>Provide relevant data and analyses for executive leaders to evaluate which project proposals offer the highest strategic value and alignment.</li><li>Work closely with executives to define and communicate project priorities, implementation schedules, risks, and opportunities.</li><li>Drive investment decisions in tools, processes, and workforce required for optimal project portfolio management, risk reviews, document controls, and training.</li><li>Set and review annual performance targets for team members, ensuring individuals and teams meet key objectives.</li><li>Delegate work to a team of Project Managers, Program Managers, and Business Analysts, while defining clear team roles and operating models.</li><li>Mentor and line-manage project teams, actively supporting career growth and skills development.</li></ul><p><br></p><p><br></p>
  • 2025-12-04T22:08:38Z
Project Coordinator
  • Whitby, ON
  • onsite
  • Temporary
  • 27.71 - 32.09 CAD / Hourly
  • We are looking for an experienced Project Coordinator to join our team in Whitby, Ontario. In this long-term contract position, you will play a pivotal role in managing project timelines, documentation, and stakeholder communications to ensure the success of both new and ongoing initiatives. This opportunity combines technical coordination with strategic planning, contributing to impactful projects in the non-profit sector.<br><br>Responsibilities:<br>• Coordinate project schedules and deliverables by working closely with Business Analysts and technical teams.<br>• Organize and facilitate meetings with stakeholders across various departments to ensure alignment.<br>• Monitor and track progress on initiatives, including multi-year projects, ensuring deadlines and objectives are met.<br>• Maintain and update project documentation, ensuring resources are allocated effectively.<br>• Support budget management processes, ensuring financial timelines are adhered to within the cybersecurity scope.<br>• Utilize tools such as Atlassian Jira and Microsoft Office Suite to manage reporting and project updates.<br>• Assist in planning and organizing key project milestones and deliverables.<br>• Collaborate with team members to enhance communication and streamline workflows.<br>• Provide input on quality assurance and ensure compliance with project standards.<br>• Contribute to the overall success of projects by identifying challenges and offering solutions.
  • 2025-12-04T19:54:00Z
Project Coordinator
  • Whitby, ON
  • onsite
  • Temporary
  • 33.25 - 38.50 CAD / Hourly
  • We are looking for a dedicated Project Coordinator to join our team in Whitby, Ontario. As part of the Technology & Cybersecurity department, you will play a key role in supporting a variety of projects, including multi-year initiatives. This long-term contract position offers an excellent opportunity to contribute to impactful projects while working closely with a talented team.<br><br>Responsibilities:<br>• Coordinate timelines and deliverables by collaborating effectively with Business Analysts and technical staff.<br>• Organize and schedule meetings with stakeholders across various business units to ensure alignment.<br>• Assist in planning, tracking, and managing documentation for both new and ongoing projects.<br>• Monitor and maintain financial schedules related to cybersecurity budgets.<br>• Utilize tools such as Atlassian Jira and Team Dynamics for project updates and reporting.<br>• Support resource allocation to optimize project efficiency.<br>• Facilitate communication among departments to ensure smooth project execution.<br>• Contribute to quality assurance processes and project planning efforts.
  • 2025-12-04T19:54:00Z