2 results for Desktop Support in Toronto, ON
Help Desk/Desktop Support Analyst
- North York, ON
- onsite
- Temporary
-
25 - 30 CAD / Hourly
- <p>We are looking for a customer-focused Desktop Support Analyst to join a Financial Services organization in Toronto, Ontario on a Contract basis. This position plays a key role in supporting employees and advisors by resolving day-to-day technical issues, preparing equipment for new hires, and maintaining a reliable end-user computing environment. The successful candidate will work closely with internal IT teams while delivering attentive, responsive service to both technical and non-technical users. This is a 2 month contract to start, fully in office for client in North York, Ontario. </p><p><br></p><p>Responsibilities:</p><p>• Deliver first- and second-level technical support for staff and advisors, addressing incidents and service requests in a timely and thorough manner.</p><p>• Set up workstations, user accounts, and equipment for new employees, ensuring a smooth onboarding experience from day one.</p><p>• Diagnose and resolve issues involving desktops, laptops, printers, scanners, mobile devices, software applications, and network access.</p><p>• Administer and support core workplace technologies, including Microsoft 365, Windows 10 and 11, Active Directory, Azure, and Intune.</p><p>• Track, assign, and maintain IT hardware inventory, including device deployment, recovery, and lifecycle updates.</p><p>• Escalate complex issues appropriately and collaborate with Infrastructure and Security teams to support broader technical initiatives and problem resolution.</p><p>• Provide deskside and remote assistance to users with varying levels of technical knowledge, maintaining a strong service-oriented approach.</p><p>• Create and update support documentation, ticket notes, and knowledge resources to improve issue tracking and team efficiency</p>
- 2026-07-27T00:00:00Z
Application Support Engineer
- Hamilton, ON
- onsite
- Permanent
-
95000 - 119000 CAD / Yearly
- <p>We are looking for an Application Support Engineer to support and enhance enterprise business systems for a client in Hamilton, Ontario. This role focuses on maintaining application performance, resolving technical issues, and helping business units make effective use of critical platforms. The successful candidate will contribute technical expertise across application support, configuration, reporting, and integration while working closely with both operational stakeholders and delivery teams.</p><p><br></p><p>Responsibilities:</p><p>• Provide ongoing technical support for enterprise applications by investigating incidents, resolving system issues, and maintaining stable day-to-day operations.</p><p>• Configure, administer, and optimize business applications to meet operational needs across municipal departments and service areas.</p><p>• Analyze application behaviour, data quality concerns, and system errors to identify root causes and recommend effective solutions.</p><p>• Translate operational and business needs into clear functional and technical documentation, including support procedures, specifications, and test materials.</p><p>• Collaborate with Agile delivery teams as a technical contributor, participating in planning, issue resolution, testing, and continuous improvement activities.</p><p>• Support reporting, troubleshooting, and integration work involving enterprise asset management, ERP, CMMS, and related business systems.</p><p>• Work with relational databases such as Oracle and Microsoft SQL Server to review data, support reporting needs, and assist with issue diagnosis.</p><p>• Coordinate application changes in alignment with established incident, problem, and change management practices.</p><p>• Partner with business and technical teams to support cross-system integrations and ensure reliable information flow between connected platforms.</p>
- 2026-06-29T00:00:00Z
