We are looking for an experienced ServiceNow Developer to join our team on a long-term contract basis. In this role, you will design and customize ServiceNow applications and workflows to address business challenges and improve operational efficiency. Collaborating with diverse teams, you will develop scalable and secure solutions while ensuring a seamless user experience.<br><br>Responsibilities:<br>• Design and develop custom ServiceNow applications and modules tailored to business requirements.<br>• Configure workflows, UI policies, business rules, and client scripts to optimize system functionality.<br>• Integrate ServiceNow with third-party platforms using APIs to ensure seamless data exchange.<br>• Troubleshoot and resolve technical issues related to ServiceNow performance and functionality.<br>• Conduct rigorous testing and validation of configurations while maintaining detailed documentation.<br>• Collaborate with stakeholders to gather requirements and translate them into actionable technical solutions.<br>• Stay informed about updates and best practices in ServiceNow to apply improvements.<br>• Ensure compliance with governance, security, and risk management frameworks.<br>• Provide training and support to end-users to maximize system utilization.
<p>Are you a proactive and detail-oriented professional looking to manage and improve the efficiency of a fast-paced office environment? We are seeking a skilled <strong>Office Manager</strong> to join our team and oversee finance, administration, technology, human resources, facilities, and operations. This is a dynamic opportunity to contribute to a thriving organization while leading critical day-to-day functions.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p><br></p><p><strong>Finance & Administration</strong></p><ul><li>Oversee accounting activities for multiple companies, including payables, receivables, payroll, client billing adjustments, and financial reporting.</li><li>Supervise and provide guidance to two team members managing financial operations.</li><li>Review and monitor bank accounts, approve online payments (including wire transfers), and liaise with banks on general, trust, and credit card accounts.</li><li>Coordinate month-end and year-end financial reviews in collaboration with external accountants.</li><li>Ensure compliance with Law Society of Ontario (LSO) financial requirements, including mandatory filings and audits.</li><li>Handle tax and regulatory filings such as HST, transaction levies, and annual reports.</li><li>Manage insurance renewals related to professional liability, property, cyber, life, and other policies.</li><li>Oversee GIC investments and firm cell phone accounts.</li></ul><p><strong>Technology</strong></p><ul><li>Act as the main point of contact for technology support providers, assisting with day-to-day troubleshooting and emergency IT needs.</li><li>Manage the firm’s technology requirements, including software and subscription management (e.g., NetDocs, Zoom, Westlaw, Adobe).</li><li>Serve as the administrator for firm systems and technology accounts.</li></ul><p><strong>Human Resources</strong></p><ul><li>Lead all recruitment efforts, from candidate interviews to onboarding.</li><li>Handle employee offboarding, ensuring proper documentation is completed.</li><li>Oversee payroll and administer health benefits programs.</li><li>Track vacation, sick leave, and other absences while ensuring employee policies are enforced.</li><li>Support training, performance management, and resolve HR issues as needed.</li><li>Ensure compliance with health and safety regulations, as well as employment laws.</li><li>Maintain and update organizational policies and procedures.</li></ul><p><strong>Facilities & Operations</strong></p><ul><li>Ensure the smooth day-to-day running of the office, including staff access, supplies, and facilities maintenance.</li><li>Coordinate with vendors and service providers for operational needs.</li><li>Take on ad hoc projects to assist partners in achieving firm-wide goals.</li></ul><p><br></p><p><br></p>
<p>Robert Half Technology is looking to hire a full time / permanent Global Operations Manager for a client that is rapidly expanding. They are offering great culture, stable work and opportunities for learning and growth.</p><p><br></p><p>Please take a look at the summarized information below and apply if you are a good fit. </p><p><br></p><p>Due to high volume of applicants, those that accurately fit the requirements will receive a response. Thank you for understanding!</p><p><br></p><p>Role: Global Operations Manager </p><p>Type: Full time / Permanent</p><p>Industry: Confidential until discussion held</p><p>Location: West GTA Region</p><p>Compensation: $120k to $140k + 10% Bonus (as well as additional bonuses) + 4 weeks vacation (Additional 3 sick days) + Health benefits (Dental, medical and vison) + Great team / work culture</p><p><br></p><p>Requirements:</p><p>- 10+ years experience working in the IT Industry; last few years working at a Managerial capacity</p><p>- IAAS Experience would be ideal (Infrastructure as a service)</p><p>- Strong understanding and experience working at / with Data Centers</p><p>- Expert knowledge with servers, hosting (nature of their business); cloud platforms (Azure, AWS or GCP)</p><p>- Server configuration</p><p>- Project Management Skills</p><p>- Familiar with JIRA and Roadmap development</p><p>- Logistics and cross-border coordination skills</p><p>- Analysis, implementation, and evaluation of IT landscape</p><p>- Budgeting, forecasting, hiring and building a team</p><p>- Project management experience; strong pipeline of projects</p><p>- Strong communication skills; speaking technical to non-technical people</p><p>- Asset: PMP Certified </p><p><br></p>
<p>We are looking for an experienced Program Manager to join our client in Mississauga, Ontario, on a long-term contract basis (12 month with a potential for extension). In this role, you will play a pivotal part in driving digital transformation by overseeing the execution of cross-functional initiatives and ensuring alignment between technology, product, and business teams. Your ability to streamline processes, foster collaboration, and deliver measurable outcomes will be key to your success in this position.</p><p><br></p><p>Responsibilities:</p><p>• Collaborate with Product Owners to translate roadmaps into actionable plans and ensure operational readiness.</p><p>• Identify and resolve bottlenecks in product delivery to improve efficiency and adoption.</p><p>• Manage the day-to-day execution of technology and product initiatives, including governance, reporting, and communication.</p><p>• Develop detailed project plans, track milestones, and address risks to maintain accountability and progress.</p><p>• Facilitate cross-functional sessions and retrospectives to ensure clarity and alignment.</p><p>• Create and implement change readiness plans to support the adoption of new systems and processes.</p><p>• Track and analyze adoption metrics, adjusting strategies to maximize outcomes.</p><p>• Design and deliver targeted communications, training materials, and engagement plans to drive successful implementation</p>
• Lead the IT compliance and audit function, setting strategy and ensuring alignment with business and regulatory requirements.<br>• Oversee and respond to internal and external IT audit findings, including drafting and coordinating management responses.<br>• Develop, implement, and maintain compliance frameworks, policies, and procedures.<br>• Partner with internal teams and external auditors to facilitate successful IT audits and regulatory examinations.<br>• Establish and track compliance metrics, dashboards, and reporting to measure program effectiveness and highlight areas of improvement.<br>• Drive remediation efforts and ensure timely closure of audit findings and risk issues.<br>• Advise leadership on compliance risks, gaps, and mitigation strategies.<br>• Serve as a trusted advisor to technology, cybersecurity, and business leadership on audit and compliance matters.<br>Qualifications<br>• 10–15 years of experience in IT compliance, audit, or risk management functions.<br>• Strong background in IT audits, compliance oversight, and audit program management.<br>• Proven experience responding to audit findings and writing management responses.<br>• Demonstrated ability to lead or establish a compliance/audit function or program.<br>• Experience in developing and reporting compliance metrics to executives and stakeholders.<br>• Preferably experience with a Big Four audit or consulting firm (audit, risk, or advisory practice).<br>• Excellent written and verbal communication skills, with the ability to translate technical issues into business terms.<br>• Strong organizational, leadership, and stakeholder management skills.<br>• Experience in frameworks like NIST, ISO, ITSM, etc. <br>Preferred Certifications<br>• Certified Information Systems Auditor (CISA)<br>• Certified Information Security Manager (CISM)<br>• Certified Information Systems Security detail oriented (CISSP)<br>• Other relevant compliance, risk, or audit certifications
<p>Robert Half is seeking an energetic and customer-focused Leasing Consultant to join their client’s organization. In this role, you will serve as the main point of contact for prospective residents, assist them through the leasing process, and ensure they feel welcome every step of the way. Your duties will include answering inquiries, conducting property tours, and completing lease agreements. This position is ideal for individuals who excel at building relationships, closing deals, and providing exceptional service.</p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Respond to Leads:</strong> Answer phone calls, emails, and online queries from prospective tenants and provide timely, accurate information.</li><li><strong>Conduct Property Tours:</strong> Guide prospective tenants through in-person or virtual tours to showcase available units and community amenities.</li><li><strong>Facilitate the Leasing Process:</strong> Assist tenants in selecting a unit, submitting applications, and signing lease agreements. Ensure that all documents are completed accurately and on time.</li><li><strong>Follow Up on Leads:</strong> Stay in contact with prospects after their tours to answer questions and move them forward in the leasing process.</li><li><strong>Assist with Applications:</strong> Collect necessary documents, perform application screenings, and communicate approvals or denials promptly.</li><li><strong>Track Performance Metrics:</strong> Maintain clear and accurate records of leads, tours, lease signings, and cancellations. Report data to management to monitor goals.</li><li><strong>Support Residents:</strong> Help with lease renewals, transfers, or subleases while maintaining a positive resident experience.</li><li><strong>Collaborate on Marketing Efforts:</strong> Work closely with the marketing team to keep property ads and listings up to date. Share feedback to help attract more prospects.</li><li><strong>Market Analysis:</strong> Research competitor pricing, incentives, and availability to provide recommendations for adjustments and keep properties competitive.</li></ul><p><br></p><p><br></p>
<p>We are seeking a highly organized and detail-oriented Business Support Coordinator to support our client's growing Operations teams. This is a pivotal role that blends strong administrative support with proactive coordination across departments, clients, and external service providers. While prior experience in mechanical contracting, construction, or property management is considered a strong asset, we welcome qualified candidates from all professional backgrounds who are adaptable, tech-savvy, and eager to learn.</p><p><strong> </strong></p><p>The ideal candidate will have at least three years of relevant experience and a strong understanding of supporting internal teams in a fast-paced, proactive, and collaborative environment. If you're passionate about providing exceptional administrative support and eager to contribute to our success, we'd love to hear from you.</p><p><strong> </strong></p><p><strong>KEY RESPONSIBILITIES</strong></p><ul><li>Provide comprehensive administrative and operational support to internal teams and external clients.</li><li>Coordinate internal and client meetings, manage agendas, record detailed notes, and ensure all action items are tracked and completed.</li><li> Maintain and organize digital filing systems, ensuring all internal documentation is stored efficiently and accurately.</li><li>Act as liaison with third-party professional service providers, including IT Support, VoIP and After-Hours Answering Services, and Insurance Bonding.</li><li>Support special projects that accelerate the company’s 3.0 Strategic Initiatives, including digitization of systems and process improvement.</li><li>Manage the company’s CRM/database, including data entry, lead tracking, client follow-up, and reporting functions to support sales and service operations.</li><li>Work with the website contractor team to ensure timely content and service updates and maintain consistency with the company’s brand and evolving service offering.</li><li>Maintain and update operational dashboards.</li><li>Assist in creating and managing internal workback timelines for project bids and tenders, supporting timely and accurate submissions.</li><li>Draft, format, and issue client proposals using standardized templates, ensuring accuracy and brand consistency.</li><li>Support the preparation and tracking of insurance certificates, WSIB clearances, and compliance documentation.</li><li>Coordinate internal celebration programs and contribute to fostering a positive and collaborative team culture.</li></ul>
We are looking for a skilled Network & Security Administrator to oversee and enhance our IT infrastructure in Etobicoke, Ontario. In this role, you will be responsible for maintaining the integrity, security, and performance of our network systems. This position offers an opportunity to work with cutting-edge technologies and contribute to the organization's overall cybersecurity strategy.<br><br>Responsibilities:<br>• Manage and maintain network systems, including routers, firewalls, and other related hardware.<br>• Implement and monitor security protocols to protect the organization's IT infrastructure from potential threats.<br>• Configure and troubleshoot Active Directory, Microsoft 365, and Azure environments to ensure seamless operation.<br>• Design and deploy identity and access management solutions, including multi-factor authentication and network access control.<br>• Conduct regular system audits and vulnerability assessments to identify and mitigate risks.<br>• Create and maintain PowerShell scripts to automate routine tasks and enhance operational efficiency.<br>• Collaborate with cross-functional teams to deploy and manage backup and recovery solutions.<br>• Provide technical support and resolve complex network-related issues in a timely manner.<br>• Stay up-to-date with emerging network and security technologies to recommend and implement improvements.<br>• Document system configurations and maintain accurate records of network changes and updates.
We are looking for an experienced Azure Cloud Engineer to join our team on a long-term contract basis. In this role, you will design, implement, and maintain secure, scalable, and efficient cloud solutions within the Azure ecosystem. Based in Oakville, Ontario, this position offers an exciting opportunity to collaborate across teams and contribute to cutting-edge cloud and data platform projects in the energy sector.<br><br>Responsibilities:<br>• Design and deploy secure, scalable, and reliable cloud-native services within the Azure platform.<br>• Collaborate with stakeholders across infrastructure, security, and application development to define and execute modernization strategies.<br>• Manage Microsoft Entra for identity and access control, including role-based access control and conditional access policies.<br>• Oversee deployments and integrations of Dynamics 365 Finance & Operations and Customer Engagement with Azure services.<br>• Conduct vulnerability assessments and ensure compliance with security best practices using tools such as Microsoft Defender.<br>• Utilize Kubernetes for container orchestration and contribute to automation initiatives using tools like Docker and Jenkins.<br>• Develop and maintain CI/CD pipelines in Azure DevOps to streamline infrastructure and application deployments.<br>• Support Azure Data Lake, Synapse Analytics, and data warehouse solutions to enable efficient data ingestion and governance.<br>• Implement and manage collaboration platforms, including Microsoft Teams and SharePoint, in line with governance and security standards.
We are looking for a highly skilled IT Security Analyst to join our team in Whitby, Ontario. In this long-term contract position, you will play a pivotal role in safeguarding our organization's digital assets by implementing and managing advanced security measures. This is an exciting opportunity to work within the non-profit sector and leverage your expertise in cybersecurity to protect critical systems and sensitive data.<br><br>Responsibilities:<br>• Develop, implement, and manage IT security strategies to protect the organization’s digital assets.<br>• Monitor and analyze security systems, ensuring the detection and mitigation of potential threats.<br>• Configure and maintain firewalls, including Cisco and Checkpoint technologies, to strengthen network security.<br>• Secure cloud environments and services such as Microsoft Azure and Office 365, including Active Directory.<br>• Collaborate with cross-functional teams to identify and address IT security vulnerabilities.<br>• Utilize tools such as Trellix Endpoint Protection, Cisco Firepower, and Citrix NetScaler to enhance security protocols.<br>• Ensure compliance with ISO 27000 standards and other relevant security frameworks.<br>• Conduct regular assessments to identify risks and recommend improvements.<br>• Provide technical expertise in troubleshooting and resolving complex security issues.<br>• Document security policies, procedures, and incident responses to support organizational resilience.
We are looking for a dedicated Front Desk Coordinator to join our team in Toronto, Ontario. In this role, you will act as a key point of contact for clients, ensuring exceptional service delivery through collaboration with internal departments. As part of the Mid-Office Service Team, you will support independent Portfolio Managers and Introducing Brokers by managing daily operations and resolving client issues. This is a hybrid long-term contract position requiring at least three days per week on-site, with newer team members expected to work in the office more frequently.<br><br>Responsibilities:<br>• Build and nurture strong client relationships by coordinating efforts with internal teams and departments.<br>• Maintain a high standard of customer service by keeping clients informed about new products, services, and developments relevant to their business.<br>• Resolve client issues promptly and thoroughly, while recommending improvements to enhance overall service delivery.<br>• Review and approve administrative tasks such as bank transfers, de-registrations, foreign exchanges, and internal account transfers on a daily basis.<br>• Serve as a liaison between clients and operational teams to ensure timely and proactive task completion.<br>• Coordinate and document regular client meetings to address service and operational concerns, following up to ensure resolution.<br>• Provide guidance to clients on company policies, procedures, and available training that impact their business operations.<br>• Offer process improvement recommendations to strengthen client relationships and streamline operations.<br>• Represent the company professionally during client meetings and business events.
