We are looking for a skilled Application Support Analyst to join our team in Mississauga, Ontario. In this long-term contract position, you will provide technical expertise and application support across various systems and tools, ensuring efficient operations and minimizing disruptions. This role offers an excellent opportunity to collaborate with development teams, vendors, and stakeholders in the dynamic healthcare industry.<br><br>Responsibilities:<br>• Provide comprehensive application support, including training staff and resolving technical issues.<br>• Conduct root-cause analysis for incidents and problems to reduce system downtime.<br>• Collaborate with application development teams to address critical and high-priority issues.<br>• Engage with vendors to resolve system-related concerns as necessary.<br>• Troubleshoot application-related issues using queries, logs, and other technical tools.<br>• Manage content and user access for collaboration tools such as SharePoint and Teams.<br>• Develop automated workflows using Power Automate to streamline processes across applications.<br>• Document and maintain knowledge base articles, including troubleshooting guides and best practices.<br>• Gather and analyze system requirements while validating functionality and data integrity of new systems.<br>• Assist in quality assurance activities, including testing scenarios and change request preparation.
We are looking for a dedicated Quality Assurance Specialist to join our team in Brampton, Ontario. In this role, you will play a critical part in ensuring that our agricultural products meet and exceed established quality standards. Your work will involve monitoring production processes, testing raw materials, and maintaining a well-equipped laboratory to support the delivery of high-quality products.<br><br>Responsibilities:<br>• Review production and batch reports to identify any potential impacts on product quality.<br>• Conduct random sampling and testing to verify the consistency and quality of produced materials.<br>• Evaluate and release on-hold materials by analyzing test results and performing visual inspections.<br>• Monitor raw material quality through certificate reviews, random sampling, and compatibility testing.<br>• Perform internal testing of new formulations to ensure compliance with quality standards and recommend improvements.<br>• Prepare Certificates of Analysis and detailed reports for external stakeholders as required.<br>• Investigate product complaints through experimental testing and propose actionable solutions.<br>• Maintain laboratory inventory and calibration schedules to ensure accurate testing capabilities.<br>• Oversee external testing processes and foster relationships with analytical laboratory vendors.<br>• Manage quality control documents, databases, and batch sample retention systems to ensure proper record-keeping.
We are looking for an experienced and innovative Director of Research and Development to oversee the formulation and product development efforts within our growing manufacturing organization. This leadership role requires a scientifically driven, detail-oriented individual who can guide technical strategy, manage a dedicated team, and drive the creation and optimization of cutting-edge products.<br><br>Responsibilities:<br>• Lead the entire formulation and product development lifecycle, from initial concept to finalized product.<br>• Develop and refine formulations to enhance product performance and meet customer needs.<br>• Conduct reverse engineering to identify opportunities for cost savings or performance improvements.<br>• Supervise and mentor a team of technical experts, ensuring excellence in laboratory execution.<br>• Collaborate with manufacturing, quality control, and commercial teams to align product development with organizational goals.<br>• Present technical findings and provide support to both internal stakeholders and external partners.<br>• Ensure compliance with industry standards and best practices in all development processes.<br>• Drive innovation by staying updated on market trends and emerging technologies.<br>• Oversee product testing and validation to guarantee reliability and effectiveness of formulations.
