1 result for Outside Sales Representative in Toronto, ON

Customer Service Representative

Thornhill, ON
remote
Contract / Temporary to Hire
17.6 - 18 CAD / Hourly
We are looking for a Customer Service Representative to join a service-focused team in Ontario on a Contract basis. This opportunity is ideal for someone who enjoys balancing administrative work with direct customer support while helping manage a high volume of outstanding claim-related activity. The role begins as a 3-month contract with the potential to continue based on business needs and performance. Responsibilities: • Create and issue claim-related documents, including member letters, third-party communications, consent paperwork, and requests connected to official reports. • Enter and process authorized payments tied to claim files, such as appraisal costs, invoice reimbursements, and report fees. • Assist the Total Loss team by assembling and sending proof of loss packages to support timely claim resolution. • Obtain external documentation, including police and fire incident reports, to support file review and investigation activities. • Forward property damage claim files to legal counsel when requested and ensure records are handled accurately. • Receive, organize, and distribute incoming correspondence so that documents are directed to the correct teams without delay. • Contact customers by phone to collect first notice of loss details for claims submitted outside regular business hours or through online channels. • Respond to incoming calls as needed and direct each inquiry to the appropriate department in an efficient and thorough manner.
2026-08-26T00:00:00Z