<p>Robert Half is looking to hire a full time / permanent IT Specialist for a client that is rapidly expanding in the West GTA region. This is an exciting full time opportunity offering growth and development.</p><p><br></p><p>Please take a look at the summarized information below and apply if you are a good fit! </p><p><br></p><p>Ideal profile will be an individual that has succeeded at a senior help desk role and ready to take a career path towards a Systems Administrator role within the organization.</p><p><br></p><p>Role: IT Specialist</p><p>Type: Full time / Permanent</p><p>Location: West GTA</p><p>Compensation: $75 to $80k + 3 Weeks Vacation + Strong Benefits + Work Equipment provided + Hybrid work environment </p><p>Requirements + Responsibilities:</p><p>- Strong communication skills, personality and team player</p><p>- 5+ years experience working in a Help Desk role; currently in a Senior or Lead Help Desk role</p><p>- L1 / L2/ L3 support; able to handle a wide range of tasks (Systems, Networks and security)</p><p>- Office 365 support</p><p>- Active Directory; Azure AD</p><p>- InTune</p><p>- Email support; exchange – adding and removing; groups</p><p>- Managing tickets and escalating when appropriate; ensure help desk members can focus on projects</p><p>- Network (Basics)</p>
We are looking for a skilled Network Administrator to support and maintain our IT infrastructure in Georgetown, Ontario. This role is critical to ensuring seamless connectivity, robust cybersecurity measures, and efficient use of business systems. The ideal candidate will have a strong background in network management and system administration, with the ability to work collaboratively with internal teams and external vendors.<br><br>Responsibilities:<br>• Provide technical support to end-users, resolving issues promptly and ensuring minimal disruption to operations.<br>• Assist users with Microsoft Dynamics systems by troubleshooting, managing permissions, and coordinating with external vendors for upgrades and issue resolution.<br>• Administer Office 365 tools, including Teams, SharePoint, OneDrive, and other applications, while managing user accounts and licenses.<br>• Configure, maintain, and support both physical and virtualized server environments, including regular backups and occasional after-hours maintenance.<br>• Monitor and optimize network performance by configuring switches, routers, and wireless access points, while troubleshooting connectivity issues.<br>• Collaborate with third-party IT service providers to implement cybersecurity measures, perform server patching, and ensure proactive system monitoring.<br>• Maintain detailed records of IT assets, including hardware and software, and ensure compliance with licensing agreements.<br>• Support the implementation of cybersecurity protocols such as endpoint protection, multi-factor authentication, and user access controls.<br>• Analyze system performance and user support trends to suggest improvements in IT operations and infrastructure.<br>• Contribute to the development and enforcement of internal security policies and compliance with external regulations.
<p>We are looking for a skilled Senior Technical Specialist/ Endpoint Administrator to design, implement, and maintain cutting-edge endpoint solutions within the energy and natural resources sector. Based in Oakville, Ontario, this long-term contract position offers the opportunity to work on innovative projects while ensuring the performance, security, and efficiency of endpoint devices. The ideal candidate will have experience with Endpoint management, Intune, SCCM, Azure Active Directory and basic networking. This is a hybrid role, looking for an individual that can start ASAP. If you are passionate about leveraging technology to optimize workplace environments, we want to hear from you.</p><p><br></p><p>Responsibilities:</p><p>• Develop and implement endpoint solutions tailored to organizational needs and industry standards.</p><p>• Configure and maintain endpoint devices, ensuring optimal performance and security.</p><p>• Collaborate with IT teams to integrate endpoint technologies seamlessly with existing systems.</p><p>• Provide expert troubleshooting and resolve complex issues related to endpoints.</p><p>• Conduct root cause analyses to address and prevent recurring endpoint challenges.</p><p>• Lead and contribute to endpoint-related projects, ensuring timely delivery and adherence to budgets.</p><p>• Document endpoint configurations, policies, and procedures with precision.</p><p>• Train IT team members and end-users on endpoint technologies and best practices.</p><p>• Support and maintain AV/Teams room technologies to enhance workplace communication.</p><p>• Identify and implement improvements in endpoint management and security practices.</p>
We are looking for a skilled Deskside Administrator to join a dynamic manufacturing team in Toronto, Ontario. This is a contract position requiring hands-on expertise in providing technical support and troubleshooting in a fast-paced environment. The successful candidate will work onsite five days a week, operating independently to resolve issues and ensure seamless operations.<br><br>Responsibilities:<br>• Provide deskside support for desktop and laptop hardware, including troubleshooting and resolving technical issues.<br>• Utilize tools such as ServiceNow to manage and document support requests effectively.<br>• Maintain and manage Intune configurations to ensure smooth deployment and operation of devices.<br>• Address hardware break-fix needs, including repairs and replacements for computers and related peripherals.<br>• Collaborate with staff to provide technical assistance with Cisco and Citrix technologies.<br>• Support Android device configurations and resolve related issues as needed.<br>• Travel occasionally between locations, ensuring timely support; mileage reimbursement is provided.<br>• Adhere to safety protocols by wearing required safety shoes and glasses in designated areas.<br>• Operate efficiently in a fast-paced environment, managing multiple tasks without becoming overwhelmed.<br>• Conduct regular maintenance and updates on Dell and other hardware systems to optimize performance.
