<p><strong><u>This is a hybrid position (3x a week in the office) in Downtown Toronto. This job posting is for a current vacancy with our client.</u></strong></p><p><br></p><p>We are looking for someone who combines strong technical skills with hands-on experience supporting financial and accounting applications.</p><p><br></p><p>Working closely with Finance, IT, Security, and other business stakeholders, you will help develop, enhance, integrate, and support enterprise financial systems. The role is particularly well suited to someone with strong SQL expertise who enjoys solving complex systems issues, improving processes, and working directly with business users.</p><p> </p><p><strong>What you will do and how you will make an impact … </strong></p><p><br></p><ul><li>Develop, enhance, and support solutions across financial and accounting systems.</li><li>Build and maintain complex SQL queries, stored procedures, views, and functions.</li><li>Support reporting, dashboards, integrations, and automation initiatives.</li><li>Troubleshoot application and systems issues and work with internal technology teams and external vendors to resolve them.</li><li>Assist with application upgrades, patches, testing, and implementations.</li><li>Support SQL Server administration and ongoing system maintenance.</li></ul>
<p><strong>Location:</strong> North York, Ontario</p><p> <strong>Job Type:</strong> Full-Time</p><p> <strong>Department:</strong> Retail</p><p><br></p><p><strong>Position Overview</strong></p><p>Our client is seeking an experienced and polished <strong>Sales Floor Manager</strong> to lead daily sales floor operations in a luxury retail environment. This position is responsible for driving sales performance, elevating the client experience, supporting team development, and ensuring operational excellence across the store. The ideal candidate brings a strong background in luxury retail management, a passion for client service, and the ability to lead a high-performing team with professionalism and attention to detail.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><br></p><p><strong>Sales Leadership</strong></p><ul><li>Lead, coach, and motivate the sales team to achieve and exceed sales goals and key performance indicators.</li><li>Deliver an elevated client experience that reflects the standards of a luxury retail environment.</li><li>Build and maintain strong relationships with VIP clients and support high-value sales opportunities.</li><li>Assist sales associates with client inquiries, closing strategies, and CRM usage.</li><li>Ensure all client communication across phone, email, and text is timely, professional, and aligned with service expectations.</li><li>Maintain strong knowledge of product collections, features, and new launches, while supporting team education and product confidence.</li><li>Partner with leadership to resolve escalated client issues effectively and professionally.</li></ul><p><strong>Team Leadership and Development</strong></p><ul><li>Supervise and mentor the sales team on client engagement, product knowledge, and service standards.</li><li>Conduct ongoing coaching, performance reviews, and development planning.</li><li>Foster a collaborative, positive, and results-driven team culture.</li><li>Support staffing plans, scheduling, and daily sales floor coverage.</li><li>Assist with recruitment, interviewing, onboarding, and training of new team members.</li><li>Ensure employees complete all required training and achieve expected standards.</li></ul><p><strong>Store Operations</strong></p><ul><li>Oversee day-to-day sales floor operations to ensure smooth workflow and a seamless customer experience.</li><li>Maintain visual merchandising, presentation standards, and overall store appearance.</li><li>Monitor inventory presentation, stock handling practices, and security procedures.</li><li>Support adherence to company policies, procedures, and service standards.</li><li>Track daily sales activity, client follow-up, CRM updates, and operational reporting.</li><li>Assist with in-store events, launches, and VIP appointments.</li><li>Partner with leadership on process improvements and business initiatives.</li><li>Perform other related duties as needed.</li></ul>
<p>Our client is a rapidly growing Canadian organization operating in the Industrial Services sector. Through a combination of organic growth and acquisitions, the company is expanding its footprint across Canada and investing heavily in its people, processes, and systems. As a result, they are seeking a strategic and hands-on <strong>Director of Finance</strong> to help build a scalable finance function that supports continued growth.</p><p><br></p><p>This is a highly visible leadership role that combines financial stewardship, operational partnership, process improvement, and team development. Reporting to senior leadership, the Director of Finance will work closely with Sales, Operations, and other functional leaders to drive performance, improve decision-making, and support the organization's long-term strategic objectives.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Lead all aspects of financial reporting, month-end close, budgeting, forecasting, cash flow management, and financial planning.</li><li>Act as a strategic business partner to Sales, Operations, and executive leadership, providing analysis, insights, and recommendations that drive business performance.</li><li>Develop and monitor KPIs, reporting dashboards, and performance metrics to support organizational goals.</li><li>Oversee annual review engagements, lender reporting, regulatory compliance, tax requirements, and internal controls.</li><li>Lead and mentor a growing accounting team, providing coaching, training, and career development.</li><li>Drive finance transformation initiatives, including process optimization, automation, workflow improvements, and systems enhancements.</li><li>Manage financial operations across multiple entities, including intercompany transactions and reporting.</li><li>Support acquisition activity, including due diligence, integration planning, and post-acquisition financial integration.</li><li>Establish scalable policies, processes, and controls to support a growing organization.</li><li>Deliver meaningful management reporting and variance analysis to support strategic decision-making.</li></ul><p><strong>What Makes This Opportunity Attractive?</strong></p><ul><li>Join an organization experiencing significant growth and transformation.</li><li>Play a key role in shaping finance strategy and infrastructure.</li><li>Partner directly with executive leadership and influence company-wide decisions.</li><li>Lead acquisition integration and finance modernization initiatives.</li><li>Build, mentor, and develop a growing finance team.</li><li>Opportunity to make a meaningful impact within a collaborative, entrepreneurial culture.</li><li>If you are a forward-thinking finance leader who thrives in high-growth environments and enjoys building scalable processes, driving change, and partnering with operations, we encourage you to apply.</li></ul>
<p>Robert Half Canada is seeking an organized and service-oriented <strong>HR and Administrative Generalist</strong> to support a broad range of human resources and administrative functions for a client organization in North York. This position plays an important role in day-to-day back-office operations and serves as a key point of contact for employees, visitors, and external callers.</p><p>The successful candidate will help ensure smooth office operations, deliver strong internal customer service, and support HR processes, employee experience, and administrative activities across the organization.</p><p><strong> </strong></p><p><strong>Key Responsibilities</strong></p><p><strong> </strong></p><p><strong>Human Resources</strong></p><ul><li>Support the recruitment and hiring process, including candidate sourcing, screening, interview coordination, and hiring recommendations.</li><li>Assist with onboarding and offboarding processes to help create a positive employee experience.</li><li>Coordinate and support employee training and development initiatives.</li><li>Provide day-to-day guidance to employees and managers on HR policies, procedures, and practices.</li><li>Partner with internal and external stakeholders to support programs and initiatives that contribute to a respectful and inclusive workplace culture.</li><li>Assist with performance management processes, including goal setting, reviews, feedback, and appraisal administration.</li><li>Maintain accurate and confidential employee records in compliance with applicable employment legislation and company policies.</li><li>Support employee engagement programs and initiatives.</li><li>Participate in HR projects and other related duties as assigned.</li></ul><p><strong> Administration, Customer Service, and Communication</strong></p><ul><li>Perform daily administrative duties, including recordkeeping, office coordination, and operational support.</li><li>Help maintain efficient back-office operations and ensure consistency with established procedures.</li><li>Receive, sort, and distribute incoming mail, courier packages, and deliveries.</li><li>Monitor office supply inventory and place orders as needed.</li><li>Communicate effectively with management and external service providers, including vendors, trades, and security contacts.</li><li>Coordinate office maintenance, equipment servicing, and vendor support as required.</li><li>Answer and direct incoming phone calls in a professional and courteous manner.</li><li>Prepare correspondence, reports, presentations, and other business documents.</li><li>Handle sensitive and confidential information with discretion.</li><li>Provide administrative support to management and assist with special projects.</li></ul>
<p>Our client is seeking an experienced <strong>Operations Finance Manager</strong> to join their growing organization. This newly created role combines finance, operations, systems, and people leadership. You will oversee high-volume transaction processes, support ERP-related initiatives, drive process improvements, and manage a small team while ensuring strong financial controls and operational efficiency. </p><p><br></p><p><strong>Key Responsibilities</strong></p><p><strong>Finance & Operations</strong></p><ul><li>Monitor high-volume transactions including purchases, sales, settlements, and inventory activity.</li><li>Manage and reconcile inventory subledger accounts.</li><li>Support month-end and year-end close activities.</li><li>Assist with audits, reporting, and ad hoc financial analysis.</li><li>Ensure accuracy and quality control across automated and recurring processes.</li></ul><p><strong>Process & Systems</strong></p><ul><li>Act as a key process owner for critical operational workflows.</li><li>Support ERP maintenance, enhancements, configuration, and user training.</li><li>Coordinate and participate in User Acceptance Testing (UAT).</li><li>Maintain system documentation and process procedures.</li><li>Partner with vendors, developers, and internal stakeholders to improve business processes.</li><li>Identify root causes of operational issues and implement sustainable solutions.</li></ul><p><strong>Leadership</strong></p><ul><li>Supervise and mentor a small team.</li><li>Lead and participate in cross-functional projects.</li><li>Support business growth through scalable process improvements.</li></ul><p><strong>Why Join?</strong></p><ul><li>Newly created, high-impact role.</li><li>Blend of finance, systems, operations, and leadership responsibilities.</li><li>Opportunity to drive process improvements and business growth.</li><li>Collaborative team environment a growing and profitable company.</li></ul><p><br></p>
We are looking for an experienced Human Resources (HR) Manager to join a non-profit organization in Toronto, Ontario on a Long-term Contract basis. This position is ideal for a well-rounded HR leader who can lead with sound judgement in a unionized setting while remaining actively involved in daily operations. The successful candidate will support labour relations, employee engagement, talent acquisition, and leadership coaching, while helping the organization maintain effective people practices across the full employee lifecycle.<br><br>Responsibilities:<br>• Lead labour relations activities by interpreting collective agreements, responding to workplace concerns, and guiding grievance resolution in a unionized environment.<br>• Build and maintain productive working relationships with union representatives, leaders, and employees to support respectful and collaborative outcomes.<br>• Provide day-to-day HR guidance across employee relations, policy application, performance matters, and operational people issues.<br>• Partner with hiring managers to coordinate recruitment efforts, support selection processes, and strengthen onboarding practices.<br>• Coach people leaders on employee management, workplace communication, and consistent application of HR policies and procedures.<br>• Oversee HR administration, including benefits coordination, documentation, reporting, and maintenance of accurate employee records within HR systems.<br>• Contribute to training and development initiatives that enhance leadership capability, compliance, and employee experience.<br>• Support organizational events, planning activities, and logistics as part of a hands-on HR leadership approach.<br>• Prepare HR and union-related reports, monitor key issues, and recommend practical solutions that align with organizational objectives.
<p><strong><u>This is a hybrid position (3x a week in the office) in Downtown Toronto. This job posting is for a current vacancy with our client.</u></strong></p><p><br></p><p><strong> </strong></p><p> We are looking for a Data Analyst who enjoys working hands-on with data while partnering with business and finance stakeholders. The ideal candidate will bring strong SQL and advanced Excel skills, experience working with financial data, and the ability to turn complex information into clear and meaningful reports and insights.</p><p><strong> </strong></p><p> </p><p><strong>What you will do and how you will make an impact … </strong></p><p><strong> </strong></p><p>· Develop, maintain, and enhance financial and operational reports, dashboards, and recurring reporting packages.</p><p>· Extract and analyze data from multiple systems and data sources using SQL and Excel.</p><p>· Work extensively with Excel, including PivotTables, data manipulation, analysis, charts, and reporting.</p><p>· Prepare, validate, and reconcile data to ensure reports are complete and accurate.</p><p>· Create recurring and ad hoc reports to support management and business decision-making.</p><p>· Present reports and findings to stakeholders and help communicate the story behind the data.</p><p> </p><p><strong> </strong></p>
<p>We are looking for an SAP Finance Functional Lead to join a Manufacturing client for a Contract role in Toronto, Ontario. This position will work closely with project leadership and business stakeholders to strengthen finance-related processes, support functional analysis activities, and help align business needs with SAP S/4HANA capabilities. The successful candidate will bring strong SAP finance expertise, excellent communication skills, and the ability to guide users through documentation, testing, and classroom-based training.</p><p><br></p><p>Responsibilities:</p><p>• Partner with project leaders, internal team members, and external consultants to support finance-focused functional analysis across the engagement.</p><p>• Serve as the primary Finance business liaison between internal teams and external integration partner, translating business needs into actionable requirements, decisions, issues, and readiness activities.</p><p>• Gather, clarify, and document business processes and standard operating procedures to create clear, formal process records for stakeholders.</p><p>• Translate business needs into functional guidance by ensuring requirements are well understood and aligned with the SAP implementation approach.</p><p>• Review existing reference materials and internal documentation to identify gaps, refine process details, and support consistent execution.</p><p>• Demonstrated ability to document workflow processes and departmental SOPs in a structured and practical manner.</p><p>• Deliver training sessions and communicate complex information in a way that suits different audiences and levels of understanding.</p><p>• Support testing activities using designated testing tools and help coordinate validation of finance-related processes and system outcomes.</p><p>• Build strong working relationships across the project team by listening carefully, adapting messaging, and responding effectively to stakeholder concerns.</p>
We are looking for a strategic quality leader to oversee contact centre quality operations in Markham, Ontario within a regulated utilities and infrastructure environment. This role is responsible for strengthening evaluation practices across internal teams and external partners, improving consistency in customer experience, and turning quality findings into measurable operational improvements. The successful candidate will guide quality governance, support AI-enabled interaction assessments, and work closely with cross-functional stakeholders to maintain high standards of service, compliance, and performance.<br><br>Responsibilities:<br>• Lead and mentor a team of quality assurance professionals by setting performance expectations, supporting skill development, and reinforcing consistent evaluation practices.<br>• Oversee quality delivery across in-house operations and third-party service providers by establishing service expectations, controls, and governance processes that promote reliable customer outcomes.<br>• Build and maintain quality scorecards and reporting tools that track key trends, channel and vendor performance, compliance results, and areas requiring corrective action.<br>• Run regular calibration sessions with internal reviewers, vendor quality teams, and operational leaders to improve scoring alignment and reduce inconsistencies in evaluations.<br>• Convert audit results and interaction reviews into targeted coaching priorities, training updates, knowledge improvements, and recommendations for process or technology enhancements.<br>• Manage recurring operational reviews with leadership and partner teams to communicate performance results, monitor risks, track action items, and advance continuous improvement plans.<br>• Provide oversight for AI-supported quality evaluation by helping maintain scoring criteria, monitoring performance changes, validating results through human review, and controlling updates across channels.<br>• Partner with operations, training, product, and compliance teams to ensure quality methods, sampling practices, and data handling processes align with privacy, security, and regulatory obligations.<br>• Support remediation efforts through to completion by confirming corrective actions are implemented and assessing whether improvements have delivered the intended impact.<br>• Travel occasionally as needed to collaborate with stakeholders and support quality initiatives across the broader organization.
<p>Our client, a growing North American subsidiary of a global organization, is seeking an experienced Controller to lead its accounting and finance function. Reporting to executive leadership, the Controller will oversee financial reporting, compliance, treasury, budgeting, internal controls, and team leadership while serving as a key liaison with the organization's international finance teams.</p><p><br></p><p>This is a hands-on leadership position that combines strategic oversight with day-to-day involvement in complex accounting and financial matters. The successful candidate will play a key role in strengthening processes, developing team capabilities, and supporting ongoing business growth.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p>Financial Leadership & Reporting</p><ul><li>Lead month-end, quarter-end, and year-end close processes.</li><li>Oversee preparation and review of financial statements, management reporting, and balance sheet reconciliations.</li><li>Develop budgets, forecasts, and financial analysis to support business decisions.</li><li>Ensure timely and accurate reporting to executive leadership and global finance stakeholders.</li></ul><p>Team Leadership</p><ul><li>Manage, mentor, and develop the accounting team.</li><li>Establish strong internal controls, review procedures, and accountability measures.</li><li>Standardize processes and implement cross-training initiatives to improve operational effectiveness.</li><li>Provide guidance on complex accounting and operational issues.</li></ul><p>Compliance, Tax & Audit</p><ul><li>Oversee corporate tax compliance, indirect tax filings, and regulatory requirements.</li><li>Serve as the primary contact for external auditors and manage annual audit processes.</li><li>Ensure compliance with applicable accounting standards and corporate policies.</li></ul><p>Treasury & Working Capital</p><ul><li>Manage cash flow, banking relationships, and treasury activities.</li><li>Monitor working capital requirements and provide visibility into liquidity and financial performance.</li><li>Support foreign currency and intercompany transaction management.</li></ul><p>Systems & Process Improvement</p><ul><li>Lead finance process improvement initiatives.</li><li>Participate in ERP evaluation, implementation, and optimization projects.</li><li>Drive efficiencies through automation, controls, and best practices.</li></ul><p><br></p>
We are looking for an accomplished technology leader to guide the growth and performance of our engineering presence in Toronto, Ontario. This contract opportunity is suited to someone who can shape long-term technical direction, strengthen delivery practices, and build an inclusive, high-performing team culture. The successful candidate will connect enterprise priorities with local execution across software engineering, platform capabilities, quality practices, and data- and AI-enabled initiatives.<br><br>Responsibilities:<br>• Set the strategic direction for the Toronto engineering organization, including team structure, capability development, and an operating model that supports future growth.<br>• Lead delivery for locally based engineering teams by driving reliable outcomes across timelines, product quality, service stability, and business commitments.<br>• Strengthen development standards by advancing modern practices in code quality, automated testing, deployment pipelines, monitoring, and technical documentation.<br>• Provide senior technical guidance on the practical and responsible use of AI and machine learning tools within engineering workflows, products, and internal platforms.<br>• Build and mentor leadership talent by recruiting, coaching, and retaining managers and senior technical contributors across engineering, quality, DevOps, and site reliability functions.<br>• Partner with cross-functional leaders in architecture, security, infrastructure, finance, and people operations to align delivery plans, workforce planning, and governance expectations.<br>• Foster an engaged and inclusive workplace culture that encourages accountability, collaboration, continuous improvement, and psychological safety.<br>• Oversee operational excellence through effective incident response, environment management, on-call readiness, risk controls, and performance metric tracking.<br>• Manage engineering budgets for people, tools, and technology investments while monitoring productivity, quality indicators, and service outcomes.<br>• Represent the Toronto development centre in senior leadership discussions and ensure local practices remain aligned with broader organizational standards.
<p><strong>Career Pathway Specialist (1-Year Contract)</strong></p><p><br></p><p>Our client is seeking a <strong> Career Pathway Specialist</strong> for a <strong>1-year contract</strong>. This role will lead career development initiatives that support prospective students, current students, designated members, and employers seeking qualified payroll professionals. The position also supports designation completion processes and helps build a strong career pipeline.</p><p>The successful candidate will lead and coordinate career development programs, resources, services, and related initiatives while ensuring processes are completed accurately, efficiently, and in line with established policies and procedures.</p><p><strong> </strong></p><p><strong>Key Responsibilities</strong></p><p><strong> </strong></p><p><strong>Career Development Strategy and Initiatives</strong></p><ul><li>Research and benchmark career development practices across relevant professions, educational institutions, and non-profit organizations to identify trends and opportunities.</li><li>Lead the development, implementation, and ongoing improvement of career development initiatives.</li><li>Partner with internal teams to support employer relationships and strengthen employment pathways for payroll professionals.</li><li>Build and maintain relationships with recruiters, employers, and strategic partners to understand hiring needs and create opportunities for students and members.</li><li>Enhance job board resources by growing employer participation, increasing job posting variety, and improving access to relevant opportunities.</li><li>Promote payroll career pathways and professional designations to students and other target audiences.</li><li>Act as a key contact for employers seeking career development tools, resources, and support.</li></ul><p><strong> Programs, Events, and Resources</strong></p><ul><li>Plan, coordinate, and deliver virtual and in-person career development events and workshops.</li><li>Collaborate with partners to provide programming on topics such as resume development, labour market insights, and career advancement strategies.</li><li>Support career planning, mentorship, professional development, and member engagement initiatives.</li><li>Lead day-to-day administration of the mentorship program, including participant support, communications, issue resolution, and reporting.</li><li>Maintain and enhance career toolkits, digital resources, and communications that support student and member success.</li><li>Track participation, outcomes, and key performance indicators to measure effectiveness.</li><li>Prepare reports, presentations, correspondence, and other related materials.</li></ul><p><strong> Designation and Credentialing Support</strong></p><ul><li>Serve as the primary contact for Transfer of Credit inquiries and assess course information against established criteria.</li><li>Coordinate with internal teams to review documentation, track requests, and provide status updates.</li><li>Monitor shared credentialing communications and respond to inquiries in a timely and accurate manner.</li><li>Support process improvements, testing, and implementation of systems and technologies related to designation administration.</li><li>Create infographics and other support materials as needed.</li></ul><p><br></p>
We are looking for an experienced HR & Payroll Manager to lead core people operations and payroll activities for a non-profit organization in Toronto, Ontario. This position combines strategic human resources oversight with hands-on administration, ensuring employees are supported through consistent policies, accurate payroll processing, and effective benefits coordination. The successful candidate will help strengthen HR practices, maintain compliance, and contribute to a well-organized employee experience across the organization.<br><br>Responsibilities:<br>• Oversee end-to-end payroll administration, ensuring employees are paid accurately and on schedule while maintaining proper records and controls.<br>• Manage daily human resources operations, including employee documentation, policy administration, and support for managers and staff on workplace matters.<br>• Administer group benefits and related programs, acting as a key point of contact for enrolments, updates, and issue resolution.<br>• Maintain and improve HR policies, procedures, and internal guidelines to support compliance and consistent practices across the organization.<br>• Support recruitment and onboarding activities by coordinating hiring processes, maintaining applicant tracking information, and ensuring a smooth start for new employees.<br>• Deliver or coordinate employee training initiatives that reinforce organizational policies, procedures, and best practices.<br>• Prepare HR and payroll reports, monitor key employee data, and provide insights to support operational planning and decision-making.<br>• Partner with internal stakeholders and external vendors on HRIS, HCM, and payroll platforms such as ADP Workforce Now, Ceridian, and related systems.<br>• Assist with HR process updates or system-related changes when required, ensuring minimal disruption and clear communication to employees and managers.
Senior Payroll Accounting & Reporting Analyst Position Summary We are seeking an experienced Senior Payroll Accounting & Reporting Analyst to oversee payroll accounting activities, reconciliations, reporting, auditing, and process improvement initiatives within a large and complex organization. This role serves as a key liaison between Payroll, Finance, HR, and other business stakeholders to ensure the accuracy, integrity, and compliance of payroll financial data. The successful candidate will provide analytical support, lead payroll-related audits, supervise team members, and contribute to continuous improvement of payroll systems and processes. <br> Key Responsibilities Payroll Accounting & Reporting Reconcile payroll-related general ledger accounts and investigate discrepancies. Perform root cause analysis and provide recommendations to resolve account variances. Prepare and analyze payroll reports on a weekly, monthly, quarterly, and annual basis. Review payroll postings and ensure accuracy of payroll-related financial transactions. Support payroll processing through the preparation and delivery of payroll accounting data. Prepare journal entries and supporting documentation as required. Conduct aging analyses, trend reporting, and variance analysis. Develop and maintain reporting frameworks to support payroll operations and business decisions. Analyze payroll-related data and employee leave information to identify trends and areas for improvement. Ensure compliance with accounting standards, payroll legislation, and internal controls. Audit & Compliance Lead and support payroll audit activities. Design, test, and implement audit reports and monitoring processes. Collaborate with Finance and external stakeholders during annual audits. Prepare documentation and provide support for internal and external reviews. Assist with payroll overpayment recovery analysis and related reporting. Interpret and communicate payroll accounting policies, controls, and statutory requirements. Systems & Process Improvement Identify opportunities to improve payroll reporting, controls, and operational processes. Participate in payroll system enhancements, testing, and implementation projects. Support integration of new payroll processes and reporting requirements. Develop and maintain process documentation, workflows, and reporting procedures. Research emerging payroll trends, best practices, and system capabilities. Leadership & Collaboration Supervise and support designated payroll staff. Assist with employee onboarding, training, performance management, and workflow coordination. Work closely with Payroll, Finance, HR, and operational teams to ensure accurate payroll accounting practices. Provide guidance and expertise on payroll accounting, reporting, and compliance matters. Support initiatives that promote diversity, inclusion, and equitable workplace practices.
<p>We are looking for an <strong>Account Manager </strong>to support physician members with insurance-related guidance in a consultative, service-oriented environment in Toronto, Ontario. This hybrid position blends client relationship management, coverage expertise, and day-to-day advisory support, making it well suited to someone who enjoys helping clients understand benefits options and resolve questions with care. The role emphasizes group benefits and health and dental coverage while delivering a high standard of service rather than focusing on high-pressure sales activity.</p><p><br></p><p><strong>Responsibilities</strong>:</p><p>• Build trusted relationships with physician members by responding to coverage questions and providing clear guidance on available insurance and benefits options.</p><p>• Partner closely with the advisory team to coordinate member support, prepare client information, and help move cases forward efficiently.</p><p>• Explain eligibility, enrolment details, and plan features related to group benefits, health coverage, and dental programs in an accurate and accessible way.</p><p>• Deliver attentive client service by addressing issues promptly, following up on outstanding items, and helping resolve policy or administrative concerns.</p><p>• Maintain detailed client records and interactions within CRM and related office systems to support service continuity and reporting.</p><p>• Assist with sales support activities by identifying member needs, sharing suitable product information, and contributing to a positive client experience.</p><p>• Participate in onboarding and training programs to strengthen product knowledge, service capability, and understanding of internal processes.</p><p>• Support administrative and office functions tied to account management, documentation, and coordination with internal stakeholders.</p>
Bilingual Credit & Collections Analyst Position Summary The Credit & Collections Analyst is responsible for managing customer accounts, reducing outstanding receivables, assessing credit risk, and supporting the organization's overall credit and collection objectives. This individual will work closely with customers and internal stakeholders to resolve payment issues, manage account risk, and maintain accurate account records. <br> Key Responsibilities Credit & Collections Review customer accounts and identify delinquent balances requiring collection efforts. Contact customers regarding outstanding balances through phone calls, email correspondence, and other communication methods. Monitor assigned accounts and take appropriate action to reduce delinquency. Evaluate the creditworthiness of new and existing customers using credit reports, financial statements, payment history, and other available information. Recommend credit approvals, credit limit adjustments, account restrictions, or other risk mitigation measures. Review customer accounts and make decisions regarding order releases, credit holds, and account status based on established guidelines. Investigate account discrepancies, billing disputes, and customer concerns to facilitate timely resolution. Liaise with customers and third-party agencies as necessary to obtain or verify credit information. Maintain accurate customer records and document collection and credit activities. Prepare reports related to delinquent accounts, credit exposure, write-offs, and collection performance. Support the development and continuous improvement of credit and collection procedures. Achieve departmental performance targets and collection goals. Cross-Functional Collaboration Partner with sales, customer service, finance, and management teams to resolve payment issues and expedite collections. Work with accounting personnel to reconcile accounts and resolve payment discrepancies such as short payments, unapplied cash, chargebacks, and refunds. Maintain customer tax documentation and exemption records where applicable. Build and maintain positive detail oriented relationships with customers and internal stakeholders.
<p>Our client is seeking a detail-oriented and analytical finance professional to join their team as a Senior Accounting Analyst. This role offers a diverse mix of accounting operations, financial reporting, analysis, budgeting support, and process improvement within a growing and collaborative environment.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p>Financial Operations & Accounting Support</p><ul><li>Support the day-to-day financial activities of the organization by ensuring financial transactions are processed accurately and efficiently.</li><li>Maintain the integrity of financial records through regular review, reconciliation, and analysis of accounting data.</li><li>Manage account balances and investigate variances to ensure accuracy and timely resolution of outstanding items.</li><li>Prepare supporting documentation and schedules required for internal controls, audits, and reporting activities.</li><li>Contribute to the development and maintenance of effective accounting practices that support operational excellence.</li></ul><p>Financial Reporting & Month-End Activities</p><ul><li>Assist in the preparation of periodic financial reports and working papers for management review.</li><li>Support month-end, quarter-end, and year-end close processes through account analysis and reconciliations.</li><li>Analyze financial information to identify trends, risks, and opportunities for improvement.</li><li>Maintain supporting records and schedules to ensure compliance with organizational and reporting requirements.</li><li>Contribute to the accuracy and completeness of financial data used for internal and external reporting.</li></ul><p>Planning & Analysis</p><ul><li>Participate in budgeting, forecasting, and financial planning activities.</li><li>Monitor financial performance against established targets and provide insights into key variances.</li><li>Prepare analyses that support business initiatives, resource planning, and strategic decision-making.</li><li>Develop and maintain reporting tools that enhance visibility into operational and financial performance.</li><li>Provide data-driven recommendations to help improve effectiveness, efficiency, and overall business results.</li></ul><p>Continuous Improvement</p><ul><li>Identify opportunities to streamline processes, improve controls, and enhance financial reporting capabilities.</li><li>Support system enhancements, implementations, and process optimization initiatives.</li><li>Leverage technology and reporting tools to improve data accuracy and workflow efficiency.</li><li>Participate in cross-functional projects aimed at strengthening organizational performance and scalability.</li></ul><p>Engagement</p><ul><li>Partner with leaders and internal stakeholders to provide financial insights and support informed decision-making.</li><li>Foster productive working relationships across departments to ensure effective communication and collaboration.</li><li>Serve as a reliable resource for financial information, reporting requirements, and process guidance.</li><li>Support organizational objectives through a customer-service-oriented approach and commitment to continuous improvement</li></ul>
<p>We are looking for a Payroll & HR Generalist to support payroll and human resources operations for a manufacturing organization in Guelph, Ontario. This position combines accurate payroll administration with day-to-day HR coordination, helping employees and managers receive timely support across a range of people processes. The successful candidate will bring strong attention to detail, sound knowledge of legislative requirements, and the ability to handle confidential information appropriately.</p><p><br></p><p>Responsibilities:</p><p>• Administer weekly payroll within established timelines while ensuring earnings, deductions, and related calculations are processed correctly.</p><p>• Maintain up-to-date payroll files and employee records, ensuring information is accurate, complete, and properly documented.</p><p>• Oversee benefits administration, statutory deductions, and required remittances in accordance with applicable regulations and internal practices.</p><p>• Prepare Records of Employment and contribute to year-end payroll tasks, including the compilation of T4 information.</p><p>• Address payroll-related questions from employees by providing clear, timely, and attentive support.</p><p>• Assist with hiring activities by coordinating recruitment steps, preparing onboarding materials, and supporting new employee setup.</p><p>• Help deliver employee orientation and provide administrative support for benefit, pension, leave, and accommodation matters.</p><p>• Produce HR documents and reports while responding to employee and manager questions related to workplace policies and procedures.</p><p>• Contribute to employee engagement efforts and assist with the coordination of training activities and related communications.</p>
We are looking for an Accountant to join a Toronto, Ontario team in a Long-term Contract position. This role supports day-to-day financial operations while providing clear analysis and dependable reporting that helps leaders make sound business decisions. The successful candidate will contribute to accurate accounting records, strong controls, and coordinated financial administration across areas such as payments, reconciliations, investment activity, and contract support. This position also plays an important part in finance process improvement and in supporting the rollout, adoption, and ongoing enhancement of the organization’s financial management system.<br><br>Responsibilities:<br>• Oversee core accounting records by maintaining the general ledger and related financial documentation with a high degree of accuracy.<br>• Manage payable and receivable activities, including reviewing invoices, processing transactions, and helping ensure payments and receipts are recorded on time.<br>• Complete regular reconciliations for bank accounts, corporate credit cards, and other balance sheet items to support reliable financial reporting.<br>• Prepare monthly, quarterly, annual, and ad hoc financial analyses that highlight trends, explain variances, and identify potential risks or opportunities.<br>• Support planning activities through budget-to-actual reporting, forecasting, cash flow review, and financial modelling for management use.<br>• Record and reconcile investment transactions, confirm portfolio balances against custodian information, and produce periodic investment reporting for stakeholders.<br>• Assist with audit and compliance requirements by organizing schedules, preparing supporting documentation, and helping meet legislative and policy obligations.<br>• Strengthen finance operations by documenting procedures, recommending efficiencies, and serving as a key support resource for financial system configuration, testing, training, and continuous improvement.<br>• Coordinate finance-related deliverables, monitor reporting timelines, and maintain organized contract records to help ensure deadlines and administrative requirements are met.
We are looking for a Senior Product Designer to join a collaborative design team supporting enterprise software experiences in Burlington, Ontario. This Long-term Contract opportunity will focus on strengthening a design system, shaping component standards, and improving consistency across a broad product ecosystem. The role works closely with product, engineering, accessibility, and research partners to create scalable design solutions that balance usability, visual quality, and technical feasibility.<br><br>Responsibilities:<br>• Shape and refine design system foundations, reusable components, and interaction patterns that support consistent product experiences.<br>• Partner with product managers, developers, and subject matter experts to define design needs, clarify priorities, and deliver practical solutions.<br>• Build and maintain a robust Figma component library and related assets that enable designers to work more efficiently and consistently.<br>• Coordinate design work with development timelines, ensuring deliverables are well planned and aligned with product release cycles.<br>• Contribute to research activities by gathering insights, reviewing findings, and turning observations into meaningful design improvements.<br>• Work alongside front-end engineers to support strong alignment between design assets and coded components.<br>• Collaborate with accessibility stakeholders to help ensure components and patterns meet WCAG AA expectations.<br>• Guide product teams in adopting the design system by promoting best practices and supporting implementation across the organization.
We are looking for a detail-oriented Financial Analyst - Entry Level to join our team in Markham, Ontario. This Long-term Contract opportunity is well suited to someone who is eager to build practical experience in project finance, data analysis, and financial reporting within a structured business environment. In this role, you will support the accuracy and organization of project financial information while working closely with finance, project management, and cross-functional teams. The position offers hands-on exposure to financial systems, budget tracking practices, and data quality processes.<br><br>Responsibilities:<br>• Participate in training to develop a strong understanding of project financial procedures, internal tools, and data maintenance practices.<br>• Examine existing budget trackers and project financial records to identify how activities, hours, and assigned roles are organized across different service or project types.<br>• Learn how financial information is aligned between current tracking methods and a centralized financial system in preparation for data conversion activities.<br>• Enter and update project financial records accurately within designated templates and systems to support ongoing data migration work.<br>• Identify inconsistencies, gaps, or questions in financial records and communicate findings promptly to appropriate team members.<br>• Support validation efforts by checking migrated information for completeness and accuracy in collaboration with finance, project management, and other stakeholders.<br>• Assist with investigating and resolving data-related issues that affect the quality or reliability of project financial information.<br>• Contribute to ad hoc financial support tasks, reporting activities, and other administrative duties related to project data management as needed.