<p>At Robert Half, we connect exceptional talent with innovative companies dedicated to partnership and operational excellence. Our client is a global technology and service leader in manufacturing, driven by a commitment to becoming “partners in performance” with every customer. You’ll be part of a team that delivers world-class solutions on a local level, combining expertise, technology, and close collaboration for measurable results. This role is ideal for candidates looking for hands-on ownership, and ongoing professional development in a collaborative, locally-empowered setting. You’ll gain access to innovative resources and make an impact by optimizing manufacturing operations for industry-leading customers.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Work directly with Account Managers to ensure customer requirements are net</li><li>Order entry, enter customer orders promptly and accurately into SAP</li><li>Monitor and verify inventory availability for incoming orders; coordinate logistics to fulfill shipments to end customers.</li><li>Work closely with demand planners to ensure needs are met</li><li>Manage invoicing processes to ensure timely and error-free customer billing.</li><li>Support shipping and receiving activities to confirm all documents and goods match requirements.</li><li>Reconcile inventory levels and assist in preparing accurate invoices.</li><li>Actively follow up on order progress with production, shipping, and logistics teams to resolve issues and maintain customer satisfaction.</li></ul>
<p>We are looking for a Bilingual Customer Service Associate to join our clients team in Markham, Ontario. This long-term contract position involves working in a hybrid capacity, with the flexibility to attend the office at least twice a week. You will play a key role in supporting clients by providing top-notch customer service and managing inquiries related to lease or financing accounts.</p><p><br></p><p>Responsibilities:</p><p>• Respond to client inquiries via phone, providing accurate information about lease or financing accounts and resolving any account-related issues.</p><p>• Ensure all client personal details and insurance forms are accurately updated and securely maintained.</p><p>• Handle a high volume of inbound and outbound calls efficiently while maintaining professionalism.</p><p>• Collaborate with vendors, clients, and insurance agencies to address and resolve escalated issues.</p><p>• Build strong relationships with customers by going above and beyond to meet their needs.</p><p>• Maintain detailed and organized records of all client interactions in the call centre database.</p><p>• Use predefined communication guidelines to address a variety of customer concerns effectively.</p><p>• Analyze customer needs, clarify issues, and deliver tailored solutions or alternatives.</p><p>• Achieve qualitative and quantitative performance goals as part of a dynamic team.</p>
We are looking for a motivated and results-driven Call Center Specialist to join our team in Burlington, Ontario. In this contract position, you will play a key role in reaching out to prospective students and supporting a financial planning course campaign. This role requires excellent communication skills, a collaborative attitude, and the ability to work efficiently in a fast-paced office environment.<br><br>Responsibilities:<br>• Conduct outbound calls to a provided list of prospective students, ensuring attentive and courteous communication.<br>• Engage with individuals to promote the financial planning course and provide relevant information.<br>• Track and report daily progress, including the number of calls made, conversations held, and outcomes achieved.<br>• Maintain detailed records of interactions using customer relationship management (CRM) tools.<br>• Collaborate with team members to optimize outreach strategies and improve campaign efficiency.<br>• Handle inquiries and address concerns raised by prospective students with care and precision.<br>• Follow established scripts and guidelines while adapting your approach to meet individual needs.<br>• Ensure compliance with company policies and maintain a high standard of customer service.<br>• Utilize computer programs and systems effectively to support daily tasks and reporting.<br>• Contribute to a positive and productive team environment by sharing insights and feedback.
<p>We are looking for an organized and detail-oriented Receptionist to join our client's team on a short-term contract basis in Toronto, Ontario. This role is ideal for someone who thrives in a fast-paced environment and enjoys providing excellent customer service. As the first point of contact, you will play a key role in ensuring smooth day-to-day operations.</p><p><br></p><p>Responsibilities:</p><p>• Greet visitors and clients in a friendly and attentive manner, ensuring a welcoming environment.</p><p>• Manage a multi-line phone system by answering, directing, and transferring calls promptly.</p><p>• Handle data entry tasks with accuracy and efficiency to maintain up-to-date records.</p><p>• Respond to inquiries through email correspondence while providing timely and clear communication.</p><p>• Schedule appointments and meetings, coordinating calendars to avoid conflicts.</p><p>• Organize and maintain physical and digital filing systems for easy accessibility.</p><p>• Assist with administrative duties such as preparing documents and reports using Microsoft Office tools.</p><p>• Collaborate with team members to ensure seamless office operations and customer satisfaction.</p><p>• Provide support in maintaining a clean and organized reception area.</p><p>• Communicate effectively with clients and colleagues to address needs and resolve issues.</p>
We are looking for a detail-oriented and friendly Receptionist to join our team in Toronto, Ontario. As the first point of contact for visitors and clients, you will play a vital role in creating a welcoming and organized environment. This position is ideal for someone with strong customer service skills and a passion for maintaining efficient office operations in a fast-paced setting.<br><br>Responsibilities:<br>• Greet and assist visitors, clients, and employees with courtesy and efficiency.<br>• Maintain accurate visitor records, ensuring all guests sign in upon arrival.<br>• Perform general administrative tasks, including data entry, filing, and managing office supplies.<br>• Address client and visitor inquiries, providing exceptional customer service at all times.<br>• Handle incoming and outgoing mail, including sorting, distributing, and preparing shipments.<br>• Support the marketing team with seasonal mail-outs and other assigned tasks.<br>• Keep the reception area and lobby clean, organized, and welcoming.<br>• Monitor and restock office amenities such as coffee machines and snack bars, placing replenishment orders as needed.<br>• Manage multi-line phone systems, directing calls and taking messages efficiently.<br>• Complete additional responsibilities as assigned by management.
<p><strong>Outside Sales Representative</strong></p><p>Are you a results-driven, tenacious sales professional seeking a challenging role with uncapped earning potential? Do you thrive on building strong client relationships and closing deals? If so, we have an exciting opportunity for you!</p><p><strong>Position Overview:</strong></p><p> We are seeking an <strong>Outside Sales Representative (OSR)</strong> to take charge of managing and growing accounts while expanding new business opportunities. As an OSR, you will be the face of our industry-leading protective tapes and films products, trusted by clients across industries such as metal, plastics, glass, construction, and automotive sectors. Your mission is to achieve and exceed fiscal sales targets while demonstrating exceptional product knowledge and a customer-focused approach.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Conduct in-field sales calls with both prospective customers and existing accounts.</li><li>Represent a wide range of high-quality protective solutions throughout your assigned territory.</li><li>Build and nurture lasting relationships with clients while steadily growing the account portfolio.</li><li>Manage a structured schedule of approximately 25 face-to-face client interactions weekly.</li><li>Regularly update CRM systems and maintain accurate sales reports.</li></ul><p>Thrive in a self-directed environment, managing your time and territory efficiently</p>
<p><strong>Executive Assistant to CEO (Hybrid – Toronto, ON)</strong></p><p>A leading not-for-profit regulatory organization is seeking an <strong>Executive Assistant to the Chief Executive Officer (CEO)</strong> for a <strong>full-time, permanent</strong> position starting immediately.</p><p>This role offers an exciting opportunity to provide high-level executive and administrative support in a <strong>dynamic, professional, and mission-driven environment</strong> that values trust, transparency, and collaboration.</p><p><br></p><p><strong>About the Organization</strong></p><p>The organization regulates and supports a large professional community across Ontario, ensuring public confidence and trust in a key service sector. With a team of over 170 employees, it offers a <strong>collegial, hybrid work environment</strong> that emphasizes integrity, respect, and accountability.</p><p>Employees enjoy an inclusive culture that celebrates <strong>diversity, equity, and belonging</strong>, with meaningful opportunities for professional growth and engagement.</p><p><br></p><p><strong>The Role</strong></p><p>The <strong>Executive Assistant to the CEO</strong> will provide senior-level administrative support and act as a critical liaison between the CEO, Board of Directors, internal leadership, and external stakeholders.</p><p>The ideal candidate is a <strong>seasoned, highly organized professional</strong> with exceptional communication skills, strong business judgment, and the ability to manage confidential information with discretion. This role requires a proactive approach, strong attention to detail, and the ability to thrive in a fast-paced and sometimes ambiguous environment.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Serve as the primary point of contact between the CEO and internal/external stakeholders.</li><li>Manage calendars, coordinate meetings, and arrange travel and accommodations.</li><li>Prepare and format communications including memos, emails, reports, and presentations.</li><li>Support Board and Committee operations including <strong>minute-taking, meeting preparation, and follow-up</strong>.</li><li>Manage information flow, ensuring accuracy and confidentiality at all times.</li><li>Maintain organized filing and document management systems.</li><li>Anticipate needs and proactively support the CEO in achieving strategic and operational priorities.</li></ul>
We are looking for a dedicated HR Generalist to join our team in Bolton, Ontario. In this role, you will oversee human resources functions for a dynamic manufacturing environment, supporting approximately 120 employees and contract workers. This position offers an exciting opportunity to manage recruitment, HR administration, and health and safety initiatives while fostering a collaborative and people-focused workplace.<br><br>Responsibilities:<br>• Manage end-to-end recruitment processes for both salaried and hourly positions, ensuring a robust pipeline of candidates through diverse sourcing strategies.<br>• Oversee daily HR administration tasks, including onboarding, offboarding, maintaining employee records, and ensuring data accuracy and compliance.<br>• Conduct health and safety inspections on the plant floor, collaborating with supervisors to maintain compliance and deliver training programs.<br>• Act as a key advocate for company culture, promoting a respectful and unified team environment while coaching leaders on effective communication practices.<br>• Process payroll activities and contribute to workforce management initiatives, ensuring smooth operations and data integrity.<br>• Assist with the development and execution of people-focused strategies aligned with business objectives.<br>• Provide support for employee relations, fostering strong partnerships across departments and addressing workplace concerns.<br>• Maintain knowledge of industry standards and best practices to ensure policies and procedures align with organizational goals.
<p><strong>About the Role</strong></p><p> We are seeking a highly motivated, detail-oriented <strong>Financial Controller</strong> to join our leadership team and report directly to the Chief Financial Officer (CFO). In this critical position, you will oversee the company’s daily financial operations, ensure the accurate and timely delivery of financial reports, and lead efforts around cash flow planning, forecasting, and internal controls. You will also play a key role in mentoring and supporting our Finance team and senior management, helping to drive our organization’s financial success and sustainable growth.</p><p><strong>Key Responsibilities</strong></p><ul><li>Oversee and execute cash flow planning, reporting, and forecasting to ensure the financial health of the organization.</li><li>Manage banking operations, including the review and approval of financial payments, transfers, and transactions.</li><li>Lead the month-end close process, ensuring accuracy and timeliness in financial record-keeping.</li><li>Direct and manage the AR (Accounts Receivable), AP (Accounts Payable), and Financial Accounting teams to achieve exceptional organizational efficiency and performance.</li><li>Provide day-to-day guidance, coaching, and performance evaluations to maximize the effectiveness of the Finance team across all company entities.</li><li>Generate and prepare monthly, quarterly, and annual financial statements in compliance with GAAP, and ensure internal controls adhere to generally accepted auditing standards.</li><li>Monitor and optimize the organization’s financial system to meet both current and future business demands.</li><li>Collaborate closely with senior management to deliver critical financial insights and support department objectives.</li><li>Oversee budgeting, financial planning, and analysis processes to provide actionable recommendations for growth and improvement.</li><li>Lead the year-end financial review process with external auditors, analyze audit results, and initiate process improvements where needed.</li><li>Develop, maintain, and enforce internal controls and company policies to effectively safeguard organizational assets.</li><li>Ensure the organization remains compliant with statutory and legal financial requirements.</li></ul><p><br></p>
