<p><strong>Job Posting: Executive Assistant & Office Manager</strong></p><p>We are seeking an experienced and proactive Executive Assistant & Office Manager to provide comprehensive support to our executive team and ensure seamless office operations. This is an exciting opportunity for someone who thrives in a dynamic, fast-paced environment and is passionate about organizational efficiency and exceptional service.</p><p><strong>Key Responsibilities</strong></p><p><strong>Executive Assistant Duties:</strong></p><ul><li>Calendar and Contact Management: Coordinate executive schedules and contact lists, proactively prioritizing meetings, appointments, and travel plans.</li><li>Inbox Management: Oversee and manage multiple executive inboxes to facilitate prompt responses and efficient workflow.</li><li>Travel Coordination: Arrange detailed domestic and international travel, including flights, accommodation, transportation, and itineraries.</li><li>Meeting Preparation: Prepare materials, coordinate logistics, handle meeting setup, manage follow-ups, and communicate with internal and external stakeholders.</li><li>Email and Communication Management: Draft, review, and manage correspondence, including responding to emails on behalf of executives when appropriate.</li><li>Project Support: Assist the executive team with special projects, research, and presentations, ensuring clear communication and adherence to deadlines</li></ul><p><strong>Office Manager Duties:</strong></p><ul><li>Front Desk Support: Serve as the first point of contact for visitors and callers, manage mail, deliveries, and general email, and greet all guests professionally.</li><li>Banking: Handle deposits and other basic banking tasks securely and accurately.</li><li>File Management: Organize and maintain both physical and digital filing systems for easy access and accuracy.</li><li>Office Operations: Manage day-to-day office logistics, including supply procurement, equipment and technology support, and vendor relationships.</li><li>Facilities Management: Oversee office maintenance, repairs, cleaning services, and enforce safety protocols as required.</li><li>Team Support: Provide general administrative assistance to team members, including scheduling, document preparation, and meeting coordination support.</li><li>Vendor Management: Build and maintain positive relationships with vendors for office supplies, equipment, service agreements, and maintenance to ensure cost-effectiveness and quality service.</li><li>Event Coordination: Organize and execute company events, meetings, and team-building activities.</li></ul><p><br></p>
We are looking for a detail-oriented Sales Administrator to join our team in Toronto, Ontario, on a long-term contract basis. In this role, you will play a vital part in ensuring the smooth execution of sales and trade agreements, handling administrative tasks, and supporting logistical operations. This position requires collaboration with both internal teams and external partners to ensure efficient order processing, documentation, and customer service.<br><br>Responsibilities:<br>• Process customer orders and input relevant data into internal systems with accuracy.<br>• Prepare and manage sales and purchase contracts, along with associated documentation.<br>• Issue invoices and oversee accounts receivable and payable to ensure timely transactions.<br>• Coordinate logistics operations, including customs documentation, truck scheduling, and shipment tracking.<br>• Address customer inquiries and resolve basic issues to maintain satisfaction.<br>• Monitor inventory levels, identify discrepancies, and report findings to management.<br>• Assist in preparing credit applications, tracking credit limits, and managing overdue accounts.<br>• Organize and maintain confidential documents under the guidance of the General Manager.<br>• Support monthly inventory reporting and contribute to the preparation of business intelligence reports.<br>• Provide backup assistance to other contract administrators during absences and support the team with ad-hoc assignments.
<p>This hybrid opportunity is located with a client downtown Toronto, looking to hire an AVP, Finance & Administration. The successful candidate will be responsible for preparing accurate and timely financial information and ensuring the implementation of effective controls within the organization's financial accounting operations. This also role oversees the compilation of financial statements, manages Head Office and regulatory reporting, and supports annual reporting activities. Additional responsibilities include monitoring bank reconciliations, entering and reviewing General Ledger data, maintaining account controls, and handling audit and client confirmation requests. The position requires strong organizational skills, attention to detail, and the ability to uphold high standards of financial integrity. </p><p><br></p><p>Reports to: Director, Finance & Administration</p><p>Direct reports: None</p><p><br></p><p>JOB RESPONSIBILITIES</p><p>• Compile financial statements, conduct Head Office reporting, and produce annual reports.</p><p>• Preparation of annual reports and financial statements, along with supporting external auditors' requests for the yearly audit.</p><p>• Review and monitor bank reconciliations and related reporting activities, ensuring prompt follow-up on any outstanding unreconciled items.</p><p>• Perform and review daily and monthly General Ledger accounting data entry</p><p>• Prepare daily, monthly, and quarterly OSFI and Bank of Canada regulatory returns as directed by the supervisor.</p><p>• Compile monthly inter-office managerial adjustments within the managerial accounting system</p><p>• Gather and prepare annual income and balance sheet information and Ledger supports</p><p>• Enter, review, and update customer master data—including registration, changes, and closure—in the accounting system.</p><p>• Prepare monthly provincial allocations for deposits and loans for tax</p><p>• Perform reconciliation and preparation of the annual T5 Return of Investment Income</p><p>• Prepare unearned loan fee amortization schedules using effective interest rate method</p><p>• Support internal monitoring requests and internal audit requests</p><p>• Maintain all documentation related to reports, manuals, and procedures up to date and ensure compliance with both local and Head Office standards</p><p><br></p><p><br></p>
We are looking for a detail-oriented Administrative Assistant to join a leading hospitality company in Toronto, Ontario. This long-term contract position offers an opportunity to support the distribution division by ensuring hotel rate specials are accurately posted online and maintaining effective communication with hotel partners. The ideal candidate will be organized, proactive, and committed to delivering exceptional service in a fast-paced environment.<br><br>Responsibilities:<br>• Upload hotel partner rates and promotional offers to online platforms with accuracy and efficiency.<br>• Maintain and update spreadsheets to track distribution data and ensure consistency.<br>• Provide courteous and attentive support to hotel partners, team members, and other stakeholders.<br>• Respond to inquiries through email and phone while delivering excellent customer service.<br>• Ensure compliance with established Hotel Operations System Standards and Distribution Guidelines.<br>• Handle inbound and outbound calls related to partner inquiries and operational updates.<br>• Collaborate with internal teams to address distribution challenges and implement solutions.<br>• Use Microsoft Office tools, including Excel, Word, and Outlook, to perform administrative tasks effectively.<br>• Monitor and report discrepancies or issues related to online postings and system updates.<br>• Assist in maintaining accurate records and documentation for distribution processes.
<p><strong>Accounting & Financial Operations</strong></p><ul><li>Monitor and manage the Accounting Department email inbox.</li><li>Process emails from carriers using the dispatching system (3PL) and Triumph Pay to invoice customers.</li><li>Support customer e-billing by preparing invoices and ensuring all required supporting documentation is included.</li><li>Oversee the syncing of the dispatching system into QuickBooks and investigate and resolve any errors or discrepancies.</li><li>Investigate and resolve accounting discrepancies between carrier bills and the dispatching system.</li><li>Capture and process payments accurately and promptly in QuickBooks.</li><li>Process credit card payments and apply direct deposits correctly.</li><li>Collect daily mail, deposit all cheques, and apply payments in QuickBooks.</li><li>Prepare weekly Accounts Payable payments via EFT two weeks in advance.</li><li>Prepare QuickPay payments on time to ensure applicable discounts are received.</li><li>Follow up on all outstanding carrier bills at month-end to support month-end close and preparation of monthly financials.</li><li>Perform AR collections and provide weekly AR reporting.</li><li>Provide regular updates on AR and AP status and support the CFO with financial reporting as required.</li></ul><p><strong>Administration & Compliance</strong></p><ul><li>Maintain organized and accurate accounting files and records.</li><li>Perform general office accounting and administrative duties as needed.</li><li>Assist the Controller and management with additional tasks as assigned.</li><li>Handle all financial and company information with the highest level of confidentiality and professionalism.</li></ul><p><br></p>
<p>Our client is seeking a highly skilled Assistant Controller to join our corporate finance team. The successful candidate will play a key role in supporting monthly financial consolidation, analysis, and reporting across divisions, as well as overseeing core accounting functions and compliance activities.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Assist with monthly financial consolidation and detailed analysis of divisional results and reporting packages.</li><li>Review reconciliations of divisional balance sheets and intercompany accounts.</li><li>Oversee corporate office accounting, including accounts payable, bank reconciliations, journal entries, and account analysis.</li><li>Prepare monthly internal reports and Key Performance Indicators for senior management.</li><li>Manage the approval process for corporate capital expenditures.</li><li>Support quarterly and annual financial statement preparation, including note disclosures.</li><li>Assist in preparing board materials and the annual business plan.</li><li>Perform annual internal audits at divisional locations (travel required) and provide year-end audit support.</li><li>Assist with annual budget consolidation and review.</li><li>Review tax returns and reconcile book to taxable income for foreign divisions; assist with Canadian and US tax return filings.</li><li>Complete annual compliance filings (T1134s, Surveys, Department of Commerce, etc.).</li><li>Participate in special projects as needed.</li></ul><p><br></p>
<p>Robert Half is seeking a skilled and dynamic Accounting Manager for an exciting opportunity within a fast-paced, collaborative environment. In this role, you’ll oversee daily accounting operations, ensuring accurate financial reporting while mentoring a team of accountants and driving process improvements. If you’re technically knowledgeable, thrive in leadership positions, and are passionate about advancing internal controls, this position is for you!</p><p> </p><p><strong>Key Responsibilities:</strong></p><p>As the Accounting Manager, you will:</p><p>· Prepare and review journal entries in adherence with ASPE and GAAP standards.</p><p>· Manage and coordinate month-end and year-end close processes to meet deadlines.</p><p>· Supervise, mentor, and provide guidance to a team of accountants, fostering their development and resolving technical accounting challenges.</p><p>· Ensure timely and accurate completion of all balance sheet reconciliations, adhering to established monthly deadlines.</p><p>· Collaborate across departments to collect and analyze financial data, maintaining consistency and accuracy in reporting.</p><p>· Identify areas for process improvements to increase efficiency and strengthen internal controls.</p><p>· Ensure compliance with tax regulations, managing HST and WSIB filings as required.</p><p>· Act as the primary liaison for external auditors, preparing documentation and addressing requests.</p><p>· Contribute to the development and implementation of accounting policies and procedures.</p><p>· Provide support for special projects, system upgrades, and ongoing process improvements.</p><p><br></p>
<p>We’re looking for a sharp, strategic, and highly adaptable <strong>Digital Marketing Manager – Paid Media</strong> to lead the execution of digital strategies across a range of paid channels, with a strong focus on driving B2C conversions and business growth. This role blends performance marketing expertise with cross-functional collaboration and strategic communication.</p><p><br></p><p>You'll manage campaign execution from strategy through launch, work closely with internal stakeholders to bring client and business goals to life, and continuously optimize to deliver measurable impact. This role requires someone who can think analytically, act quickly, and communicate clearly—without relying on marketing jargon. </p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Lead the strategy, planning, execution, and optimization of paid media campaigns across platforms like Google Ads, Meta, Reddit, and more.</li><li>Drive B2C performance outcomes—especially focused on conversions, ROAS, and growth KPIs.</li><li>Translate high-level campaign objectives into clear, executable strategies with measurable impact.</li><li>Collaborate with cross-functional internal teams (Project Management, Creative, Analytics, and occasionally Senior Leadership) to align on campaign strategy, timelines, and deliverables.</li><li>Help set up landing pages and ensure campaign launch readiness with the right tracking, assets, and messaging.</li><li>Work closely with the Project Management team to support client-facing communication and ensure that changes or optimizations are clearly understood and aligned with broader business goals.</li><li>Occasionally engage in client-facing discussions to support paid media strategies or requests (e.g., expanding into Reddit or a new platform).</li><li>Build and maintain campaign dashboards using Google Data Studio, using internal and platform data to track performance and guide strategic decisions.</li><li>Communicate campaign performance and optimization strategy to stakeholders in clear, actionable language—not just marketing speak.</li></ul><p><br></p>
<p>We are looking for an experienced Project Manager to join our client's team. In this long-term contract position, you will lead digital recruitment campaigns and manage client relationships to ensure successful outcomes. This role requires a strong focus on collaboration, campaign optimization, and financial oversight to achieve project goals.</p><p><br></p><p>Responsibilities:</p><p>• Oversee clinical trial recruitment campaigns, ensuring smooth execution from launch through completion.</p><p>• Collaborate with cross-functional teams to develop recruitment materials and optimize content throughout the campaign lifecycle.</p><p>• Monitor campaign performance metrics, creating and presenting detailed reports to clients during scheduled meetings.</p><p>• Identify and implement improvements for live campaigns, working with team members as necessary.</p><p>• Manage campaign budgets effectively, including forecasting revenue and tracking financial performance.</p><p>• Build strong partnerships with clients, acting as a trusted advisor and representing the organization professionally.</p><p>• Assist in the development of new service opportunities within existing contracts and execute amendments as needed.</p><p>• Coordinate monthly invoicing based on campaign outcomes and ensure accurate financial reporting.</p><p>• Advocate for campaign success within internal teams and contribute to workflow improvements.</p><p>• Support other Project Managers during absences by handling reports, meetings, and related tasks.</p>
<p>Are you a creative, results-driven marketer passionate about delivering memorable campaigns and building influential partnerships? Our client—a fast-growing, entrepreneurial brand in the retail and consumer space—is seeking a dynamic <strong>Marketing Manager</strong> to elevate their brand presence, drive community engagement, and accelerate business growth.</p><p><br></p><p><strong>Why Join?</strong></p><ul><li>Thrive in an entrepreneurial and collaborative environment with a supportive, drama-free culture.</li><li>Work alongside talented international teams across Belgium, Hong Kong, Brazil, India, and more.</li><li>Enjoy employee discounts on premium products and beverages.</li><li>Unlock career growth opportunities within a globally recognized brand.</li></ul><p><strong><u>Key Responsibilities</u></strong></p><p><strong>Multi-Channel Marketing Leadership</strong></p><ul><li>Strategize and execute integrated marketing campaigns across digital, influencer, PR, and retail platforms.</li><li>Drive brand engagement by planning in-store events and high-impact activations, especially at the flagship Espro Coffee Bar.</li><li>Collaborate with creative agencies to ensure campaigns are innovative, on-brand, and results-focused.</li></ul><p><strong>Influencer & Social Media Partnerships</strong></p><ul><li>Cultivate and manage relationships with Toronto’s top influencers and creators.</li><li>Oversee original content production for TikTok, Instagram, YouTube, and emerging platforms.</li><li>Ensure all content initiatives are connected to clear KPIs—including sales, engagement, and audience growth.</li></ul><p><strong>Public Relations & Earned Media</strong></p><ul><li>Lead external PR agency relationships and build awareness via proactive media outreach.</li><li>Secure earned coverage in lifestyle, food & beverage, and design publications.</li><li>Integrate PR outcomes with overall marketing dashboards and report on impact.</li></ul><p><strong>Community Management & Content Creation</strong></p><ul><li>Oversee the brand’s social media profiles—driving follower growth, fostering community engagement, and maintaining a vibrant brand voice.</li><li>Guide content creation with agencies and freelancers, ensuring quality and consistency.</li><li>Monitor feedback, engage with the audience, and track performance metrics.</li></ul><p><strong>Performance Reporting & Analytics</strong></p><ul><li>Deliver clear, actionable weekly and monthly reports on campaign performance and ROI.</li><li>Monitor KPIs across all channels to inform marketing strategy and continuous improvement.</li></ul><p><br></p>
We are looking for an experienced Project Manager to join our team in Toronto, Ontario, within the Financial Services industry. This is a long-term contract position designed to support critical projects that involve financial reporting and database integration. The successful candidate will play a pivotal role in driving project success, collaborating with stakeholders, and ensuring seamless communication across teams.<br><br>Responsibilities:<br>• Lead the planning, execution, and delivery of projects related to financial reporting systems.<br>• Coordinate and manage stakeholders, including senior-level participants, to ensure project alignment.<br>• Oversee system transitions and integrations, ensuring accurate reporting and database functionality.<br>• Develop and maintain project plans, timelines, and budgets to track progress effectively.<br>• Facilitate communication across diverse teams to ensure transparency and alignment.<br>• Perform quality assurance checks to maintain high standards for project deliverables.<br>• Utilize tools like Atlassian Jira to track project milestones and manage workflows.<br>• Implement strategies for optimizing database processes and system reporting functionalities.<br>• Ensure adherence to organizational policies and industry best practices throughout the project lifecycle.<br>• Provide regular updates to stakeholders and leadership on project status and challenges.
<p>A large, complex healthcare organization is seeking a <strong>Manager, Payroll (Contract)</strong> to lead payroll operations across a multi-site, complex unionized environment. </p><p><br></p><p>This is a 3-month contract opportunity with potential to convert to permanent for the right fit. The role is accountable for delivering accurate, compliant, and timely payroll services at scale while driving operational excellence and continuous improvement.</p><p><br></p><p>Work Model: 3 days onsite in downtown Toronto, 2 days remote</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Lead end-to-end payroll operations, ensuring accurate bi-weekly payroll processing, statutory compliance, and strong internal controls</li><li>Oversee payroll audits, reconciliations, remittances, year-end reporting, and general ledger interfaces</li><li>Ensure compliance with federal and provincial payroll legislation, collective agreements, and taxation requirements</li><li>Maintain integrity and effectiveness of payroll and time & attendance systems; oversee system updates, testing, and change management</li><li>Partner cross-functionally with HR, Finance, IT, and other stakeholders to support data accuracy, reporting, and service delivery</li><li>Lead, coach, and develop a payroll team, fostering a culture of service excellence, accountability, and continuous improvement</li><li>Support payroll-related projects, system implementations, and process improvement initiatives</li><li>Establish and monitor service standards, KPIs, and business continuity plans</li></ul>
<p>We are seeking an experienced Accounting Manager to join a growing multifamily Real Estate Investment Trust (REIT). This is a current role and will be responsible for overseeing property-level and corporate accounting, ensuring accurate financial reporting, compliance with Canadian accounting standards, and supporting the REIT’s monthly, quarterly, and annual close processes. The ideal candidate brings strong real estate accounting experience, hands-on leadership, and a solid understanding of REIT reporting requirements.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Oversee full-cycle accounting for a portfolio of multifamily residential properties.</li><li>Manage month-end, quarter-end, and year-end close processes, including journal entries, accruals, and reconciliations.</li><li>Review and ensure accuracy of property financial statements, variance analysis, and supporting schedules.</li><li>Ensure compliance with IFRS, REIT reporting standards, and internal controls.</li><li>Oversee accounts payable, revenue recognition (rent, CAM, recoveries), and balance sheet integrity.</li><li>Coordinate with property management teams to ensure timely and accurate financial data.</li><li>Support preparation of consolidated financial statements and MD& A schedules.</li><li>Liaise with external auditors, tax advisors, and internal stakeholders during audits and filings.</li><li>Manage and mentor accounting staff; review work for accuracy and completeness.</li><li>Assist with budgeting, forecasting, and cash flow analysis for the property portfolio.</li><li>Support acquisitions, dispositions, and financing activities, including accounting integration and due diligence.</li><li>Identify and implement process improvements and system enhancements.</li></ul><p><br></p>
<p>Our client a medium sized public accounting firm is looking for an experienced Audit Manager to join their team in Scarborough, Ontario. In this leadership role, you will oversee a range of assurance, accounting, tax, and advisory services, ensuring exceptional client satisfaction. As a key contributor to the firm’s growth, you will lead a functional area, guide team members, and foster strong relationships through effective mentorship and collaboration.</p><p><br></p><p>Responsibilities:</p><p>• Manage a portfolio of clients, maintaining high service standards and supporting the firm’s objectives.</p><p>• Review tax, audit, and assurance files for clients across various industries and non-profit organizations, ensuring compliance with firm standards.</p><p>• Oversee multiple engagements simultaneously, demonstrating strong project management skills to deliver quality results within deadlines and budgets.</p><p>• Collaborate with the partner team to contribute to the development and execution of the firm’s business plan.</p><p>• Prepare realistic budgets and quotes for new client engagements, ensuring profitability and feasibility.</p><p>• Lead and oversee teams during assurance engagements, providing guidance and maintaining high-quality deliverables.</p><p>• Communicate effectively with clients, government agencies, partners, and team members to ensure seamless collaboration.</p><p>• Mentor and train team members to support their technical growth and career development.</p><p>• Promote the firm’s services to drive business development and overall growth.</p><p>• Participate in leadership activities such as performance reviews, recruitment efforts, and fostering a positive team environment.</p>
We are looking for a skilled Litigation Associate to join our legal team in Toronto, Ontario. In this role, you will handle a variety of liability and property cases, including defending universities, religious organizations, professionals, and general liability claims. This position offers an opportunity to contribute to high-profile cases while working closely with experienced legal professionals.<br><br>Responsibilities:<br>• Represent clients in liability and property matters, including insurance defense and general claims.<br>• Draft and review legal documents such as contracts, motions, and claims.<br>• Conduct legal research to support case strategy and ensure compliance with applicable laws.<br>• Collaborate with team members to manage case files and meet deadlines.<br>• Attend hearings, mediations, and trials to advocate on behalf of clients.<br>• Analyze insurance coverage issues and provide recommendations to clients.<br>• Maintain accurate documentation and utilize case management software for file organization.<br>• Communicate effectively with clients and stakeholders to provide updates and legal advice.<br>• Assist with administrative tasks such as photocopying, scanning, and document management.<br>• Work in-office three days per week to foster collaboration and teamwork.
<p>Our client a well established medium sized public accounting firm based in North GTA is looking for a Tax Manager specializing in SR& ED to join their firm. In this role, you will play a critical part in guiding clients through the SR& ED tax incentive process, ensuring compliance and maximizing benefits. This position offers an opportunity to collaborate with a team of professionals while leveraging your expertise in tax and financial matters.</p><p><br></p><p>Responsibilities:</p><p>• Evaluate and identify activities eligible for SR& ED tax incentives for clients.</p><p>• Prepare and oversee technical reports and supporting documentation to facilitate SR& ED claims.</p><p>• Represent clients in discussions with government authorities regarding SR& ED matters.</p><p>• Provide expert advice and serve as a technical resource for clients and internal teams on SR& ED policies.</p><p>• Lead teams in understanding SR& ED program requirements, with emphasis on financial and tax-related aspects.</p><p>• Manage client engagements by preparing detailed summaries of SR& ED expenses and ensuring thorough reviews.</p><p>• Collaborate with tax and assurance teams to prepare and verify SR& ED tax incentive claims.</p><p>• Keep management and team members informed of progress and address significant issues in a timely manner.</p><p>• Perform additional duties as required to support SR& ED-related processes.</p>
<p>Are you an accounting professional with strong attention to detail and a passion for working in a fast-paced, customer-focused industry? Our team is seeking an Accounting Administrator to join a leading automotive dealership. In this key role, you will play a vital part in the financial operations and administrative success of the dealership.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Prepare, process, and reconcile invoices, purchase orders, vendor payments, and ensure accuracy with dealership policies.</li><li>Maintain deposits, accounts receivable, and petty cash, including daily balancing and proper recordkeeping.</li><li>Conduct account reconciliations, identify discrepancies, and support month-end close processes.</li><li>Perform dealership-specific administrative tasks, support internal and external audits, and ensure compliance with industry regulations and corporate guidelines.</li><li>Collaborate with various dealership departments to seamlessly integrate accounting processes and enhance customer satisfaction.</li></ul><p><br></p>
<p>Are you an adaptable Human Resources professional eager to grow in a dynamic, global technology organization? Our team is seeking a skilled <strong>Human Resources Generalist</strong> to support HR programs and initiatives in a fast-paced office environment. This is an excellent opportunity to be part of an innovative company recognized for its commitment to excellence, quality, and award-winning products.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Manage daily administration of HR policies, procedures, and programs.</li><li>Oversee and support functional areas including:</li><li>Departmental development and organizational planning</li><li>Human Resource Information Systems (HRIS) administration</li><li>Employee relations and counseling</li><li>Employee orientation, development, and training</li><li>Policy development and documentation</li><li>Compensation and benefits administration</li><li>Employee safety, wellness, health, and welfare services</li><li>Recruiting and staffing logistics</li><li>Facilitation of company-wide committees and employee communication</li><li>Compliance with regulatory reporting and requirements</li><li>Assist in space planning and support company-wide initiatives.</li><li>Prepare HR-related reports and business correspondence.</li></ul><p><br></p>
<p>Our client is seeking a proactive and analytical Business Systems Analyst to support project-based initiatives within Capital Markets. This role is ideal for a self-starter who thrives in dynamic environments and is passionate about translating business needs into effective technology solutions.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p>• Agile Collaboration & Delivery</p><p>Actively participate in Agile ceremonies including sprint planning, daily stand-ups, backlog grooming, and retrospectives. Work closely with Product Owners, Scrum Masters, developers, and QA teams to ensure user stories are well-defined and deliverables are aligned with business goals.</p><p>• Requirements Elicitation & User Story Development</p><p>Engage stakeholders to gather and refine business, financial, and operational requirements. Translate these into clear, actionable user stories with acceptance criteria that guide development and testing efforts.</p><p>• Data Analysis & Reporting</p><p>Conduct data analysis to support decision-making and identify root causes of system issues. Develop reports and dashboards that provide insights and support continuous improvement.</p><p>• Process & Systems Analysis</p><p>Analyze current business processes and systems to identify gaps and opportunities for improvement. Design solutions that enhance efficiency, compliance, and performance within Capital Markets operations.</p><p>• Stakeholder Engagement</p><p>Serve as a key liaison between business units and technical teams. Facilitate communication to ensure shared understanding of requirements, priorities, and timelines.</p><p>• Continuous Improvement & Agile Mindset</p><p>Champion Agile principles and contribute to a culture of continuous learning and improvement. Identify opportunities to enhance team velocity, product quality, and stakeholder satisfaction.</p><p><br></p><p><br></p>
<p>Associate Lawyer – Plaintiff-Side Employment Law (Remote/Ontario)</p><p>Location: Remote within Ontario</p><p> Practice Focus: Plaintiff-Side Employment Law</p><p> Firm Type: Tech-forward, automation-based firm utilizing modern legal tools (e.g., LexisNexis AI); dedicated support staff.</p><p>About the Firm</p><p> Our Ontario-based plaintiff-side employment law practice is dedicated to efficient, client-centric service delivery. Leveraging legal tech and advanced automation—including LexisNexis AI—and a robust support team, we empower our lawyers to focus on advocacy and legal work, not administrative tasks.</p><p>Key Responsibilities</p><ul><li>Independently manage plaintiff-side employment law files from intake to resolution, including:</li><li>Conducting client intake and providing legal advice</li><li>Drafting pleadings, demand letters, and settlement proposals</li><li>Handling negotiations, mediations, and hearings as applicable</li><li>Utilize firm technology (including LexisNexis AI, automated platforms) for legal research, drafting, and workflow management</li><li>Collaborate with support staff for administrative matters, scheduling, and file organization</li><li>Maintain a target of 5 billable hours per workday</li></ul><p>Additional Responsibilities (as needed):</p><ul><li>Assist with basic estate planning (simple wills, powers of attorney)</li><li>Support general litigation, including personal injury casework</li></ul><p><br></p>
We are looking for a motivated Customer Service Representative to join our team in Thornhill, Ontario. This contract-to-permanent position offers an opportunity to contribute to a dynamic service-oriented environment while providing exceptional support to our members. The ideal candidate will excel in administrative tasks, communication, and multitasking within a fast-paced setting.<br><br>Responsibilities:<br>• Prepare and manage various forms and correspondence related to claims, including letters to members and third-party reports.<br>• Process payments on claims files, covering appraisal fees, glass claim invoices, and police report charges.<br>• Assist the Total Loss team by generating and distributing Proof of Loss documents to expedite claim settlements.<br>• Request official reports such as police and fire incident reports to support claims investigations.<br>• Coordinate the dispatch of PD claim files to legal representatives as required.<br>• Organize and distribute incoming correspondence efficiently and accurately.<br>• Make outbound calls to members to gather First Notice of Loss details for new claims reported after-hours or online.<br>• Handle inbound calls when necessary, routing them to the appropriate departments based on business needs.
We are looking for a dedicated and detail-oriented Front Desk Coordinator to join our team on a long-term contract basis in Toronto, Ontario. This hybrid role requires a minimum of three days per week in the office, with new team members expected to spend additional time on-site. Reporting to the Manager, this position plays a crucial role in supporting Portfolio Managers and Introducing Brokers by ensuring exceptional service delivery and fostering strong client relationships.<br><br>Responsibilities:<br>• Develop and nurture strong client relationships by coordinating efforts across internal departments and divisions.<br>• Maintain high standards of customer service by keeping clients informed about new products, services, and developments relevant to their business needs.<br>• Promptly resolve client issues while identifying opportunities to enhance policies and procedures for improved service delivery.<br>• Review and approve daily administrative tasks, including bank transfers, foreign exchanges, de-registrations, and internal account transfers.<br>• Act as a liaison between clients and operational teams to ensure tasks are completed efficiently and proactively.<br>• Organize and document regular client meetings, addressing service and operational concerns while following up to ensure resolution.<br>• Provide clients with training and guidance on company policies and procedures that impact their business operations.<br>• Offer recommendations for process improvements to strengthen client relationships and enhance overall service quality.<br>• Represent the company professionally at client meetings and business functions.
The Administrative Assistant / Accounting Clerk provides administrative and accounting support to the Service Department. This role focuses on job-related billing, expense processing, travel coordination, and general administrative support. The ideal candidate will have strong administrative skills, solid math ability, and experience in a project-based or construction-style environment. <br> Key Responsibilities: <br> Job Billing & Accounting Support Process parts, labour, and expenses attached to service jobs for invoicing Enter and apply approved timesheets and labour costs to the correct jobs Perform service rate billing based on job details Ensure accuracy, proper job coding, and documentation for all billing items Expense & Travel Coordination Prepare and enter weekly expense reports (typically submitted Mondays) Process office and service-related expenses accurately Book all travel arrangements, including: Flights Hotels Rental cars Airport limo transfers Follow established company standards for flights and accommodations Administrative & Coordination Duties Take meeting minutes for 2–3 service meetings per year Coordinate with CSRs in to review open jobs and dashboards Support the Service Manager with safety booklets and documentation Maintain organized records and service-related documentation
<p>We are seeking a Benefits Help Desk Representative to serve as the primary point of contact for members seeking information and assistance with the group insurance program. This role blends customer service, insurance program knowledge, claims interpretation, and departmental administrative support to deliver best-in-class member experience.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond to member inquiries on insurance program details, including benefits, timeframes, processes, policies, and procedures.</li><li>Address specific questions regarding claims status, payments, eligibility, and dependents, clarifying concerns and facilitating resolution with the claims adjudicator, service providers, and management.</li><li>Triage inquiries, provide program information from websites and brochures, and offer solutions to member problems.</li><li>Log and track all member interactions to ensure timely resolution and thorough documentation.</li><li>Liaise with Benefits staff and escalate complex cases to senior team members or management as needed.</li><li>Obtain and confirm provider information for claims adjudication by communicating with members, dental offices, hospitals, and benefit practitioners.</li><li>Answer general inquiries received via the call center within your area of expertise.</li><li>Support administrative tasks within the department, including organizing claims, processing medical referrals, managing disability information, and assisting during program renewal periods.</li><li>Help with outgoing benefit mailings, check distribution, member packages, and maintenance of legal documentation like Powers of Attorney and Authorization Letters.</li><li>Monitor and alert management about emerging trends or concerns to continually improve member service standards.</li></ul><p><strong>Apply Now</strong></p><p>If you are a dedicated service professional with insurance and benefits experience, we invite you to apply and help us deliver excellence to our insured members. This position is exclusively through Robert Half.</p>
<p>We are looking for a dedicated Litigation Associate to join our client's dynamic legal team in Toronto, Ontario. In this role, you will handle a variety of civil and commercial litigation matters, ensuring high-quality service and results for clients. This position offers the opportunity to work in a hybrid environment, providing flexibility and opportunities for growth.</p><p><br></p><p>Responsibilities:</p><p>• Manage a diverse caseload of civil and commercial litigation files, ensuring timely and effective resolution.</p><p>• Draft, review, and finalize legal documents, including pleadings, briefs, and correspondence.</p><p>• Participate in mediation, arbitration, and court proceedings, advocating effectively on behalf of clients.</p><p>• Conduct thorough legal research and analysis to support case strategy and decision-making.</p><p>• Collaborate with other team members to develop innovative solutions for complex legal issues.</p><p>• Utilize case management and document management software to organize and track case progress.</p><p>• Communicate with clients to provide updates, gather information, and address concerns.</p><p>• Ensure compliance with legal standards, regulations, and internal policies.</p><p>• Handle complaint administration and claim processes with precision and attention to detail.</p><p>• Stay updated on changes to civil and commercial law to maintain expertise in the field.</p>
