9 results for It Product Manager in Toronto, ON

Cost Accountant

Vaughan, ON
onsite
Permanent
70000.00 - 90000.00 CAD / Yearly
Cost AccountantAbout the OpportunityOur client is a rapidly growing and well-established food manufacturing company committed to delivering high-quality products through innovation, operational excellence, and continuous improvement. As the organization continues to expand, they are seeking a detail-oriented and analytical Cost Accountant to join their finance team.Reporting to the Controller, the Cost Accountant will play a key role in supporting financial reporting, inventory accuracy, costing analysis, and operational decision-making. This position offers significant exposure to manufacturing operations and provides an opportunity to influence profitability through effective cost management and process improvements. Key ResponsibilitiesCosting & Analysis<ul><li>Maintain and update standard costing models, product costing, and Bills of Material (BOMs).</li><li>Analyze and report on manufacturing variances, including material, labor, overhead, yield, and production efficiency variances.</li><li>Perform margin, profitability, and cost trend analyses to support strategic business decisions.</li><li>Review and validate production data to ensure accurate product costing and inventory valuation.</li></ul>Inventory & Manufacturing Accounting<ul><li>Monitor inventory transactions and ensure accurate recording of raw materials, work-in-process, and finished goods inventory.</li><li>Participate in cycle counts and annual physical inventory counts, including reconciliation and investigation of inventory discrepancies.</li><li>Reconcile inventory and manufacturing-related general ledger accounts and resolve variances in a timely manner.</li><li>Ensure costing methodologies and inventory records remain accurate and aligned with accounting policies.</li></ul>Month-End & Financial Reporting<ul><li>Support month-end, quarter-end, and year-end close activities related to inventory and manufacturing operations.</li><li>Prepare journal entries, account reconciliations, and supporting schedules.</li><li>Generate and analyze management reports related to production costs, inventory levels, and product profitability.</li><li>Assist with financial reporting requirements and audit support documentation.</li></ul>Budgeting, Forecasting & Business Support<ul><li>Partner with Operations, Production, Supply Chain, and Purchasing teams to develop budgets, forecasts, and cost-saving initiatives.</li><li>Support the preparation of annual operating budgets and periodic forecasts.</li><li>Identify opportunities to improve operational performance, inventory controls, and manufacturing processes.</li><li>Provide financial insights and recommendations to support continuous improvement initiatives.</li></ul>Systems & Process Improvement<ul><li>Assist with ERP system enhancements, costing module maintenance, and process optimization projects.</li><li>Strengthen and maintain internal controls related to inventory management and manufacturing accounting.</li><li>Support automation and reporting improvements to increase efficiency and data accuracy.</li><li>Ensure compliance with company policies, accounting standards, food industry regulations, GMP requirements, and health and safety practices.</li></ul>
2026-09-15T12:24:01Z

Sales Floor Manager

Toronto, ON
onsite
Permanent
90000.00 - 110000.00 CAD / Yearly
Location: North York, Ontario Job Type: Full-Time Department: Retail Position OverviewOur client is seeking an experienced and polished Sales Floor Manager to lead daily sales floor operations in a luxury retail environment. This position is responsible for driving sales performance, elevating the client experience, supporting team development, and ensuring operational excellence across the store. The ideal candidate brings a strong background in luxury retail management, a passion for client service, and the ability to lead a high-performing team with professionalism and attention to detail. Key Responsibilities Sales Leadership<ul><li>Lead, coach, and motivate the sales team to achieve and exceed sales goals and key performance indicators.</li><li>Deliver an elevated client experience that reflects the standards of a luxury retail environment.</li><li>Build and maintain strong relationships with VIP clients and support high-value sales opportunities.</li><li>Assist sales associates with client inquiries, closing strategies, and CRM usage.</li><li>Ensure all client communication across phone, email, and text is timely, professional, and aligned with service expectations.</li><li>Maintain strong knowledge of product collections, features, and new launches, while supporting team education and product confidence.</li><li>Partner with leadership to resolve escalated client issues effectively and professionally.</li></ul>Team Leadership and Development<ul><li>Supervise and mentor the sales team on client engagement, product knowledge, and service standards.</li><li>Conduct ongoing coaching, performance reviews, and development planning.</li><li>Foster a collaborative, positive, and results-driven team culture.</li><li>Support staffing plans, scheduling, and daily sales floor coverage.</li><li>Assist with recruitment, interviewing, onboarding, and training of new team members.</li><li>Ensure employees complete all required training and achieve expected standards.</li></ul>Store Operations<ul><li>Oversee day-to-day sales floor operations to ensure smooth workflow and a seamless customer experience.</li><li>Maintain visual merchandising, presentation standards, and overall store appearance.</li><li>Monitor inventory presentation, stock handling practices, and security procedures.</li><li>Support adherence to company policies, procedures, and service standards.</li><li>Track daily sales activity, client follow-up, CRM updates, and operational reporting.</li><li>Assist with in-store events, launches, and VIP appointments.</li><li>Partner with leadership on process improvements and business initiatives.</li><li>Perform other related duties as needed.</li></ul>
2026-09-15T16:33:40Z

Warehouse Manager

Vaughan, ON
onsite
Permanent
82000.00 - 128000.00 CAD / Yearly
We are looking for an experienced Warehouse Manager to oversee distribution operations in Vaughan, Ontario and keep daily warehouse activities running efficiently. This position is suited to a hands-on leader who can guide teams, strengthen processes, and maintain high standards for service, accuracy, and workplace safety. The successful candidate will coordinate operational priorities across receiving, inventory, fulfillment, and shipping while supporting performance and cost objectives. Responsibilities: • Direct daily warehouse functions across inbound receipts, product storage, order picking, packing, and outbound shipments to ensure smooth and accurate operations. • Supervise, coach, and support warehouse staff by setting expectations, assigning work, and promoting accountability for results, quality, and safe work practices. • Build staffing plans and work schedules that match business volumes and operational requirements. • Lead employee development activities such as onboarding, training, performance discussions, and corrective action when required. • Review operational results and key metrics to identify inefficiencies, recommend improvements, and drive better productivity and service levels. • Create and carry out action plans that support targets related to safety, quality, delivery performance, and cost control. • Work closely with Sales, Inventory Control, and Purchasing teams to help maintain stock availability and meet customer order timelines. • Ensure warehouse procedures and standard work are followed consistently, and update or document new operating procedures as business needs evolve. • Contribute to budgeting, capital planning, and variance review by providing operational input and recommending corrective measures. • Maintain a respectful and safety-focused workplace by enforcing company policies and compliance with applicable regulations.
2026-08-26T17:53:45Z

Senior Director Engineering

Toronto, ON
onsite
Contract / Temporary to Hire
123.50 - 143.00 CAD / Hourly
We are looking for an accomplished technology leader to guide the growth and performance of our engineering presence in Toronto, Ontario. This contract opportunity is suited to someone who can shape long-term technical direction, strengthen delivery practices, and build an inclusive, high-performing team culture. The successful candidate will connect enterprise priorities with local execution across software engineering, platform capabilities, quality practices, and data- and AI-enabled initiatives. Responsibilities: • Set the strategic direction for the Toronto engineering organization, including team structure, capability development, and an operating model that supports future growth. • Lead delivery for locally based engineering teams by driving reliable outcomes across timelines, product quality, service stability, and business commitments. • Strengthen development standards by advancing modern practices in code quality, automated testing, deployment pipelines, monitoring, and technical documentation. • Provide senior technical guidance on the practical and responsible use of AI and machine learning tools within engineering workflows, products, and internal platforms. • Build and mentor leadership talent by recruiting, coaching, and retaining managers and senior technical contributors across engineering, quality, DevOps, and site reliability functions. • Partner with cross-functional leaders in architecture, security, infrastructure, finance, and people operations to align delivery plans, workforce planning, and governance expectations. • Foster an engaged and inclusive workplace culture that encourages accountability, collaboration, continuous improvement, and psychological safety. • Oversee operational excellence through effective incident response, environment management, on-call readiness, risk controls, and performance metric tracking. • Manage engineering budgets for people, tools, and technology investments while monitoring productivity, quality indicators, and service outcomes. • Represent the Toronto development centre in senior leadership discussions and ensure local practices remain aligned with broader organizational standards.
2026-08-20T14:28:47Z

Manager - Contact Centre Operations Quality

Markham, ON
onsite
Permanent
95000.00 - 105000.00 CAD / Yearly
We are looking for a strategic quality leader to oversee contact centre quality operations in Markham, Ontario within a regulated utilities and infrastructure environment. This role is responsible for strengthening evaluation practices across internal teams and external partners, improving consistency in customer experience, and turning quality findings into measurable operational improvements. The successful candidate will guide quality governance, support AI-enabled interaction assessments, and work closely with cross-functional stakeholders to maintain high standards of service, compliance, and performance. Responsibilities: • Lead and mentor a team of quality assurance professionals by setting performance expectations, supporting skill development, and reinforcing consistent evaluation practices. • Oversee quality delivery across in-house operations and third-party service providers by establishing service expectations, controls, and governance processes that promote reliable customer outcomes. • Build and maintain quality scorecards and reporting tools that track key trends, channel and vendor performance, compliance results, and areas requiring corrective action. • Run regular calibration sessions with internal reviewers, vendor quality teams, and operational leaders to improve scoring alignment and reduce inconsistencies in evaluations. • Convert audit results and interaction reviews into targeted coaching priorities, training updates, knowledge improvements, and recommendations for process or technology enhancements. • Manage recurring operational reviews with leadership and partner teams to communicate performance results, monitor risks, track action items, and advance continuous improvement plans. • Provide oversight for AI-supported quality evaluation by helping maintain scoring criteria, monitoring performance changes, validating results through human review, and controlling updates across channels. • Partner with operations, training, product, and compliance teams to ensure quality methods, sampling practices, and data handling processes align with privacy, security, and regulatory obligations. • Support remediation efforts through to completion by confirming corrective actions are implemented and assessing whether improvements have delivered the intended impact. • Travel occasionally as needed to collaborate with stakeholders and support quality initiatives across the broader organization.
2026-09-15T18:48:40Z

Account Manager

Toronto, ON
onsite
Permanent
65000.00 - 69000.00 CAD / Yearly
We are looking for an Account Manager to support physician members with insurance-related guidance in a consultative, service-oriented environment in Toronto, Ontario. This hybrid position blends client relationship management, coverage expertise, and day-to-day advisory support, making it well suited to someone who enjoys helping clients understand benefits options and resolve questions with care. The role emphasizes group benefits and health and dental coverage while delivering a high standard of service rather than focusing on high-pressure sales activity. Responsibilities:• Build trusted relationships with physician members by responding to coverage questions and providing clear guidance on available insurance and benefits options.• Partner closely with the advisory team to coordinate member support, prepare client information, and help move cases forward efficiently.• Explain eligibility, enrolment details, and plan features related to group benefits, health coverage, and dental programs in an accurate and accessible way.• Deliver attentive client service by addressing issues promptly, following up on outstanding items, and helping resolve policy or administrative concerns.• Maintain detailed client records and interactions within CRM and related office systems to support service continuity and reporting.• Assist with sales support activities by identifying member needs, sharing suitable product information, and contributing to a positive client experience.• Participate in onboarding and training programs to strengthen product knowledge, service capability, and understanding of internal processes.• Support administrative and office functions tied to account management, documentation, and coordination with internal stakeholders.
2026-09-15T17:08:41Z

Business Systems Analyst

Toronto, ON
onsite
Permanent
120000.00 - 130000.00 CAD / Yearly
We are looking for an experienced Business Systems Analyst to support enterprise initiatives that connect business priorities with technology and data solutions in Toronto, Ontario. This role works closely with investment, operations, finance, risk, compliance, and technology teams to clarify needs, improve processes, and strengthen decision-making through well-defined requirements and analysis. The successful candidate will contribute to transformation efforts by examining current workflows, shaping future-state processes, and supporting data-focused solutions that enhance efficiency, governance, and reporting. Key areas of focus would be: <ul><li>Business/Stakeholder Partnership & Requirements Management</li><li>Process Mapping & Business Transformation</li><li>Data Analysis & Data Mapping </li><li>AI Integration & Innovation/Enablement</li><li>Solution Delivery & Implementation – includes the UAT process</li></ul>Responsibilities:• Work with cross-functional stakeholders to gather objectives, identify operational needs, and convert business priorities into clear functional, technical, and data requirements.• Lead discovery meetings and working sessions to assess existing processes and uncover opportunities for stronger efficiency, control, and scalability.• Review and document present-state workflows, then help define improved future-state business processes across investment and operational functions.• Perform data mapping across interconnected platforms, establishing source-to-target relationships, transformation logic, and business rules for downstream use.• Trace data movement and dependencies between internal and external systems to support reporting accuracy and stronger information governance.• Identify opportunities to reduce manual effort through technology-enabled improvements, including the responsible use of AI-driven capabilities where appropriate.• Partner with project teams, architects, developers, product owners, and external vendors to support the delivery and implementation of business solutions.• Contribute to organizational change and user adoption activities by helping teams understand new processes, tools, and data practices.
2026-09-02T04:18:35Z

Web Content Manager

Toronto, ON
onsite
Temporary
31.66 - 36.66 CAD / Hourly
We are looking for a Web Content Manager to join a senior care organization in Toronto, Ontario on a long-term contract basis. In this role, you will help shape and maintain a public-facing website by delivering high-quality content updates, supporting new page launches, and improving the overall digital experience for users. The position calls for a blend of technical web knowledge, strong attention to detail, and a user-focused mindset to ensure the site remains accessible, engaging, and high performing. Responsibilities: • Manage ongoing website updates, create new pages, and refresh existing sections to meet business and stakeholder needs. • Coordinate digital work through project tracking tools, support quality assurance activities, and uphold web governance and brand standards across the site. • Collaborate with external development partners on front-end and back-end website enhancements, integrations, and technical delivery. • Oversee and support web environments across development, testing, staging, and production to help maintain stable site operations. • Improve website performance by addressing page speed issues, troubleshooting content or functionality problems, and correcting broken links or media assets. • Maintain and monitor integrations with connected digital platforms and business systems to support a seamless online experience. • Contribute to the rollout of newly developed web pages and digital content intended to strengthen usability, accessibility, and conversion performance.
2026-09-10T23:46:24Z

Order Management Specialist

Etobicoke, ON
onsite
Permanent
76000.00 - 85000.00 CAD / Yearly
We are looking for an Order Management Specialist to support customers and oversee the full order lifecycle from initial request to final delivery. This role is ideal for someone who combines strong customer service skills with a sharp attention to detail and the ability to coordinate effectively across multiple internal teams. The successful candidate will help maintain service quality, resolve order-related issues, and contribute to process consistency and continuous improvement. Responsibilities: • Oversee a designated group of customer accounts, ensuring inquiries, service requests, and delivery concerns are handled in a timely and detail-focused manner. • Process customer orders accurately from entry through shipment, confirming pricing, product availability, lead times, and shipping instructions before release. • Track open orders, inventory status, production timing, and transportation schedules to help ensure commitments are met. • Work closely with planning, logistics, supply chain, and other internal partners to address shortages, delays, and service-related challenges. • Manage updates such as order revisions, returns, credits, and pricing issues while keeping customers informed of progress and outcomes. • Maintain complete and accurate records for customer profiles, order activity, correspondence, and supporting documentation within company systems. • Act as a knowledgeable resource for order management processes by assisting colleagues with transaction support, troubleshooting, and procedural guidance. • Contribute to process documentation, system testing, and improvement initiatives, including reporting recurring issues and suggesting more efficient workflows. • Review service performance trends such as response times, order accuracy, and delivery results to support reporting and continuous improvement efforts.
2026-09-01T20:43:46Z