<p>Robert Half is seeking a Help Desk/Desktop Support Analyst to join one of our valued Guelph-based clients. In this role, you will provide technical assistance and support for end-users, troubleshoot hardware and software issues, and ensure effective support for technology-related needs within the organization.</p><p><strong>Key Responsibilities</strong></p><ul><li>Respond promptly to user inquiries via phone, email, or in person, ensuring a high level of support and professionalism</li><li>Diagnose and resolve technical hardware and software issues, including Windows/Mac operating systems, printers, and network connectivity</li><li>Install, configure, and maintain desktop computers, laptops, mobile devices, and relevant software applications</li><li>Provide support for applications, email systems, and other workplace technologies</li><li>Document issues, solutions, and processes clearly in the ticketing system</li><li>Collaborate with IT team members for escalated and complex technical problems</li><li>Assist with onboarding/offboarding, including account setup and equipment provisioning</li><li>Maintain an inventory of IT equipment and supplies</li><li>Stay informed about technology trends and best practices in desktop support</li></ul><p><br></p>
<p><strong>Job Title:</strong> Bilingual Jr. Project Manager– ERP Implementation</p><p><strong>Duration:</strong> 12 months</p><p><strong>Working Arrangements</strong>: Hybrid 3-4 days in office</p><p><strong>Location:</strong> Toronto, ON or Montreal, QU</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Oversee and lead the full-cycle ERP implementation, in coordination with external vendors, IT, and Finance teams.</li><li>Manage the design and standardization of the Chart of Accounts (COA), balancing standard practices and required customizations.</li><li>Serve as system superuser for NetSuite, providing expertise, troubleshooting, and ongoing support after go-live.</li><li>Design and deliver training for end users, including creation of SOPs, user manuals, and English-language training materials.</li><li>Regularly interface with end users and project team, fostering communication and addressing project roadblocks.</li><li>Project manage timelines, deliverables, and communications to ensure on-time delivery.</li><li>Collaborate with stakeholders to gather requirements and relay feedback for successful adoption.</li><li>Support post-implementation activities, including system optimization and process improvement.</li></ul><p><br></p>
<p>Join a global leader focused on people and innovation, currently undergoing a major digital transformation. We are searching for a strategic Director of Enterprise Systems & Data to head the advancement of ERP, CRM, and Data/BI environments.</p><p><br></p><p><strong>Role Overview:</strong></p><p> As a key member of the senior leadership team, you will drive the modernization of mission-critical platforms like Workday (HCM & Finance), Salesforce, and a contemporary data stack. You’ll be responsible for strategic vision, hands-on leadership, and enabling enterprise technology at scale across multiple international businesses.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Lead and coach cross-functional teams, including managers, engineers, and analysts within ERP, CRM, ETL, and BI domains.</li><li>Develop and execute multi-year technology strategies to optimize enterprise systems, aligning with business goals.</li><li>Oversee the performance, security, and integration of Workday (Finance & HCM), Salesforce, and data warehousing solutions.</li><li>Partner with senior stakeholders to shape technology roadmaps and elevate operational excellence.</li><li>Design and implement policies, processes, and governance frameworks to ensure reliable and scalable technology ecosystems.</li><li>Manage vendor partnerships, contracts, and budgets efficiently.</li><li>Uphold best practices in data governance, focusing on data quality, privacy, and compliance.</li><li>Support program delivery with effective scoping, risk oversight, agile planning, and cross-team collaboration.</li><li>Address engineering challenges and architect robust, scalable solutions.</li><li>Track and report on KPIs, team progress, and enterprise system outcomes.</li><li>Drive talent development through mentorship, hiring, and leadership growth.</li></ul><p><br></p>
<p>Robert Half Technology is looking to hire a full time / permanent Business Systems Manager for a current vacancy that we are sourcing for.</p><p><br></p><p>This is an exciting opportunity that is offer growth, stability and excellent work culture to help progress your career and make a difference in their organization.</p><p><br></p><p>Please take a look at the summarized information below and apply if you are a good fit. Due to the high volume of applicants, those that fit the requirements will receive a response. Thank you for understanding!</p><p><br></p><p>Role: Business Systems Manager</p><p>Type: Full Time / Permanent</p><p>Location: GTA</p><p>Compensation: $130k to $150k (Some flexibility) + Bonus (5%) + 4 Weeks + 5 PTO Days + Statutory Holidays + Strong Benefits with RSP Match</p><p><br></p><p>Key Responsibilities:</p><p><br></p><p>Strategic ERP Leadership: Spearhead the optimization and utilization of the Dynamics 365 (D365) platform, acting as a bridge between IT and business units to ensure operations are aligned with technical capabilities.</p><p><br></p><p>Stakeholder Management: Serve as a trusted business partner to executive leadership (VPs/Directors), confidently influencing decision-making and ensuring alignment on the D365 roadmap; change management.</p><p><br></p><p>Team Development: Lead, mentor, and scale the current ERP team, fostering a culture of autonomy and growth.</p><p><br></p><p>Project & Change Management: Oversee the end-to-end lifecycle of ERP initiatives, specifically driving the critical Go-Live, while managing organizational change to ensure user adoption.</p><p><br></p><p>Operational Excellence: Apply deep manufacturing industry knowledge (Production, Order Entry, Finance) to streamline business operations and drive vision without the need for micromanagement.</p>
