2 results for Customer Service Manager in Toronto, ON

Customer Experience Specialist

Etobicoke, ON
onsite
Contract / Temporary
22.8 - 26.4 CAD / Hourly
We are looking for a Customer Experience Specialist to join our team in Etobicoke, Ontario on a Contract basis. This onsite opportunity is ideal for someone who enjoys supporting day-to-day order processing, handling customer-related administrative tasks, and working accurately in a fast-paced environment. The successful candidate will contribute to smooth order flow by entering information carefully, assisting with order coordination, and providing dependable operational support. Responsibilities: • Process paper-based orders by entering details accurately into internal systems and maintaining organized records. • Support daily data entry activities with a strong focus on speed, accuracy, and completeness. • Assist with order picking and coordinate order-related information to help maintain efficient workflow. • Review incoming order information for accuracy and follow up on missing or unclear details when needed. • Provide customer service support by responding to inquiries, resolving routine issues, and escalating more complex concerns appropriately. • Use business systems and software tools to update order status, customer information, and related documentation. • Contribute to short-term operational support needs, including tasks connected to order entry training and system-based processes. • Work closely with onsite team members to help meet daily service and processing targets.
2026-05-28T00:00:00Z

Bilingual Customer Service III - CAD

Unionville, ON
onsite
Contract / Temporary
24 - 27 CAD / Hourly
We are looking for a bilingual customer service representative to support customers and internal sales partners in a fast-paced healthcare environment in Markham, Ontario. This Long-term Contract opportunity offers a hybrid schedule and focuses on delivering responsive, accurate service in both English and French while helping maintain strong client relationships. The successful candidate will coordinate order-related activities, resolve inquiries efficiently, and contribute to a collaborative team committed to service excellence. Responsibilities: • Respond to customer and sales inquiries in English and French through phone and email, providing timely and attentive support. • Process customer orders and related requests accurately while following established service standards and internal procedures. • Investigate account, order, and service issues to achieve prompt resolution and a positive customer experience. • Support the setup and maintenance of customer accounts, ensuring information is complete and up to date. • Monitor shared inboxes and workload queues to action requests within expected timelines. • Work closely with sales representatives and internal teams to coordinate follow-ups, clarify details, and address customer needs. • Document interactions, updates, and outcomes clearly across relevant systems to maintain accurate records. • Assist with continuous improvement efforts and support operational changes or system-related updates as required.
2026-05-26T00:00:00Z