Contracts Specialist Jobs in Toronto, ON

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Collections Specialist

Toronto, ON
remote
Temporary
33.25 - 38.5 CAD / Hourly
We are looking for a bilingual French Collections Specialist to join our team in Toronto, Ontario on a Contract basis. This position is well suited to a detail-oriented individual who can manage receivables, communicate effectively with clients, and help reduce outstanding balances while maintaining a high standard of service. The successful candidate will work with financial systems and customer records to support timely collections, payment follow-up, and account resolution. Responsibilities: • Contact customers in French and English to follow up on overdue accounts and work toward timely payment arrangements. • Review account activity, assess delinquency status, and take appropriate collection steps in line with company practices. • Process incoming payments accurately and update account records within accounting and CRM platforms. • Investigate billing or account issues by using available research tools and internal systems to support resolution. • Maintain clear documentation of collection efforts, customer conversations, commitments, and payment outcomes. • Collaborate with internal teams to address credit concerns, reconcile account discrepancies, and improve account status. • Monitor aging reports and prioritize collection activities based on risk, balance size, and payment history. • Support account management activities using tools such as Accurint, Epic software, and other collection-related systems when required.
2026-10-09T00:00:00Z

Collections Specialist

Scarborough, ON
onsite
Permanent
60000 - 73000 CAD / Yearly
Bilingual Credit & Collections Analyst Position Summary The Credit & Collections Analyst is responsible for managing customer accounts, reducing outstanding receivables, assessing credit risk, and supporting the organization's overall credit and collection objectives. This individual will work closely with customers and internal stakeholders to resolve payment issues, manage account risk, and maintain accurate account records. Key Responsibilities Credit & Collections Review customer accounts and identify delinquent balances requiring collection efforts. Contact customers regarding outstanding balances through phone calls, email correspondence, and other communication methods. Monitor assigned accounts and take appropriate action to reduce delinquency. Evaluate the creditworthiness of new and existing customers using credit reports, financial statements, payment history, and other available information. Recommend credit approvals, credit limit adjustments, account restrictions, or other risk mitigation measures. Review customer accounts and make decisions regarding order releases, credit holds, and account status based on established guidelines. Investigate account discrepancies, billing disputes, and customer concerns to facilitate timely resolution. Liaise with customers and third-party agencies as necessary to obtain or verify credit information. Maintain accurate customer records and document collection and credit activities. Prepare reports related to delinquent accounts, credit exposure, write-offs, and collection performance. Support the development and continuous improvement of credit and collection procedures. Achieve departmental performance targets and collection goals. Cross-Functional Collaboration Partner with sales, customer service, finance, and management teams to resolve payment issues and expedite collections. Work with accounting personnel to reconcile accounts and resolve payment discrepancies such as short payments, unapplied cash, chargebacks, and refunds. Maintain customer tax documentation and exemption records where applicable. Build and maintain positive detail oriented relationships with customers and internal stakeholders.
2026-10-07T00:00:00Z

Operations Specialist

Woodbridge, ON
onsite
Permanent
80000 - 120000 CAD / Yearly
We are looking for an Operations Specialist to support the day-to-day flow of inventory, purchasing, logistics, and order execution for a growing product-based business in Woodbridge, Ontario. This position plays a key role in keeping stock levels aligned with demand, coordinating inbound shipments, and ensuring orders are fulfilled accurately across multiple warehouse locations. The successful candidate will also help strengthen operational processes, improve service outcomes, and provide leadership to a team focused on efficient, customer-centred execution. Responsibilities: • Direct inventory planning and replenishment activities across several warehouse sites to maintain product availability and balanced stock levels. • Generate and manage purchase orders using demand patterns, forecasts, and replenishment needs while following up on open orders and incoming shipments. • Coordinate international and domestic freight activity by working with suppliers, forwarders, customs partners, and warehouses to keep goods moving on schedule. • Monitor inbound deliveries and resolve issues involving delays, shortages, damaged freight, or order discrepancies before they affect operations. • Oversee order processing from initial receipt through final delivery, ensuring dealer and customer shipments are completed accurately and on time. • Manage operational support related to returns, warranty matters, product replacements, credits, and complex service escalations. • Review inventory performance to identify surplus, slow-moving stock, and opportunities to improve warehouse flow, freight spending, and fulfilment efficiency. • Strengthen workflows, documentation, and reporting across purchasing, inventory control, logistics, and customer service to reduce manual effort and improve consistency. • Establish and track operational performance measures tied to stock accuracy, shipping performance, freight activity, returns, and service quality. • Lead, coach, and develop an operations and customer service team by setting clear expectations, building accountability, and promoting cross-training.
2026-10-07T00:00:00Z

Career Pathway Specialist

Toronto, ON
onsite
Permanent
70000 - 80000 CAD / Yearly
Career Pathway Specialist (1-Year Contract) Our client is seeking a Career Pathway Specialist for a 1-year contract. This role will lead career development initiatives that support prospective students, current students, designated members, and employers seeking qualified payroll professionals. The position also supports designation completion processes and helps build a strong career pipeline.The successful candidate will lead and coordinate career development programs, resources, services, and related initiatives while ensuring processes are completed accurately, efficiently, and in line with established policies and procedures. Key Responsibilities Career Development Strategy and Initiatives<ul><li>Research and benchmark career development practices across relevant professions, educational institutions, and non-profit organizations to identify trends and opportunities.</li><li>Lead the development, implementation, and ongoing improvement of career development initiatives.</li><li>Partner with internal teams to support employer relationships and strengthen employment pathways for payroll professionals.</li><li>Build and maintain relationships with recruiters, employers, and strategic partners to understand hiring needs and create opportunities for students and members.</li><li>Enhance job board resources by growing employer participation, increasing job posting variety, and improving access to relevant opportunities.</li><li>Promote payroll career pathways and professional designations to students and other target audiences.</li><li>Act as a key contact for employers seeking career development tools, resources, and support.</li></ul> Programs, Events, and Resources<ul><li>Plan, coordinate, and deliver virtual and in-person career development events and workshops.</li><li>Collaborate with partners to provide programming on topics such as resume development, labour market insights, and career advancement strategies.</li><li>Support career planning, mentorship, professional development, and member engagement initiatives.</li><li>Lead day-to-day administration of the mentorship program, including participant support, communications, issue resolution, and reporting.</li><li>Maintain and enhance career toolkits, digital resources, and communications that support student and member success.</li><li>Track participation, outcomes, and key performance indicators to measure effectiveness.</li><li>Prepare reports, presentations, correspondence, and other related materials.</li></ul> Designation and Credentialing Support<ul><li>Serve as the primary contact for Transfer of Credit inquiries and assess course information against established criteria.</li><li>Coordinate with internal teams to review documentation, track requests, and provide status updates.</li><li>Monitor shared credentialing communications and respond to inquiries in a timely and accurate manner.</li><li>Support process improvements, testing, and implementation of systems and technologies related to designation administration.</li><li>Create infographics and other support materials as needed.</li></ul>
2026-09-10T00:00:00Z

4 results for Contracts Specialist in Toronto, ON