6 results for Customer Service Representative in Thornhill, ON

Credit/Collections Supervisor/Manager

Markham, ON
onsite
Permanent
75000.00 - 90000.00 CAD / Yearly
Job Summary The primary objective of this position is to direct and manage the Credit Dept. This entails, ensuring timely collection from all of our account base and reconciliation of major retail accounts including appropriate communication with external customers and sales reps and internal sales management. Managing one credit & collections specialist. Duties & Responsibilities Manage the credit staff to ensure that daily, weekly, monthly and annual objectives and goals are met. Evaluating new customers for credit worthiness and setting terms and limits as appropriate. Ensure credit insurance policy is complied with, proper reporting is maintained and portal updated when necessary. Ensure that major retail accounts are reconciled on a regular basis and outstanding deductions are followed up on. Ongoing evaluation of customers’ credit worthiness including re-evaluating credit limits, acceptance of orders exceeding credit limits etc. Knowledge, Skills and Abilities Strong customer focus and ability to establish rapport easily with both internal and external relationships. Solid understanding of credit policies and procedures and ability to manage credit staff. Relationships and Roles within Department Manage credit staff to ensure timely collection of all outstanding receivables. Deal with credit related problems and determine action to be taken, and to resolve them within the department. Relationships with other Departments Works closely with customer base, internal and external sales to ensure that credit related issues are communicated to the appropriate individuals. Credentials and Experience Academic - University/College degree - Credit designation Experience - Credit experience, minimum 5 years - Management experience, minimum 3 years Special Requirements Ability to effectively manage credit function in a customer focussed environment. Ability to work under general direction with little functional guidance - referring only specific cases/problems to supervisor that fall outside organization policies or procedures. Knowledge of Power BI and Excel required.
2026-04-28T14:53:42Z

Collections Specialist

Markham, ON
onsite
Contract / Temporary
27.31 - 31.63 CAD / Hourly
We are looking for a Collections Specialist to join our team in Markham, Ontario on a Contract basis. This position will oversee credit and collections activities, support the accurate assessment of customer accounts, and help maintain strong cash flow through timely follow-up and account reconciliation. The role works closely with customers, sales partners, and internal stakeholders to resolve credit-related matters while balancing risk management with a high standard of customer service. Responsibilities: • Lead day-to-day credit and collections operations, guiding team priorities and monitoring performance against short- and long-term targets. • Review new customer accounts to assess financial risk and establish suitable credit terms and exposure limits. • Monitor existing accounts on an ongoing basis, updating credit limits and making informed decisions on orders that exceed approved thresholds. • Oversee the reconciliation of key retail accounts and investigate outstanding deductions to support accurate account balances. • Maintain compliance with credit insurance requirements, including timely reporting and updates through the appropriate portals. • Partner with customers, sales representatives, and internal management to address collection issues and resolve account concerns efficiently. • Direct collection efforts to improve recovery of overdue receivables while preserving positive business relationships. • Analyze account trends and reporting data using tools such as Excel and Power BI to support decisions and highlight areas of risk or opportunity.
2026-04-28T15:38:42Z

Receptionist

Toronto, ON
onsite
Permanent
70000.00 - 80000.00 CAD / Yearly
The OpportunityOur client is seeking a confident, professional, and highly organized Receptionist and Office Coordinator to serve as the face of the organization and support the smooth day-to-day operations of its Toronto office. This opportunity is ideal for a proactive, self-directed professional who thrives in a fast-paced environment, anticipates needs, and takes ownership of administrative operations. The successful candidate will be a versatile administrative generalist who is comfortable managing a broad range of responsibilities and providing support wherever needed. This is a fully onsite position, Monday through Friday, and requires a consistent in-office presence as the first point of contact for visitors, clients, and employees. In addition to core reception responsibilities, this role will also support travel coordination, office purchasing, basic IT coordination, banking-related tasks, and event planning. The ideal candidate will bring a polished and professional presence, strong organizational skills, and the ability to work independently with minimal supervision. Key Responsibilities<ul><li>Greet and welcome visitors, clients, and staff in a warm and professional manner.</li><li>Maintain a clean, organized, and welcoming reception area and common spaces.</li><li>Manage incoming and outgoing mail, courier packages, and deliveries.</li><li>Act as the primary point of contact for day-to-day office needs and general inquiries.</li><li>Monitor office supplies inventory and coordinate purchasing as required.</li><li>Arrange office maintenance requests and liaise with building management when needed.</li><li>Prepare meeting rooms, including audiovisual setup, readiness checks, and post-meeting tidying.</li><li>Coordinate travel arrangements for staff, including flights, accommodations, and transportation.</li><li>Provide first-level support for basic IT-related needs.</li><li>Liaise with external IT vendors regarding equipment setup, troubleshooting, and technology purchases.</li><li>Assist with light banking duties, including preparing deposits, collecting company cheques, and handling occasional in-branch transactions.</li><li>Maintain accurate records of receipts and general office expenses.</li><li>Support the planning and execution of internal and external events, including team functions, client meetings, and company gatherings.</li><li>Coordinate catering, room setup, logistics, and vendor communications for meetings and events.</li></ul>
2026-05-01T18:38:39Z

Sr. Health and Safety Specialist

Toronto, ON
onsite
Permanent
90000.00 - 120000.00 CAD / Yearly
We are looking for an experienced Sr. Health and Safety Specialist to lead health, safety, and environmental practices for engineering operations in Toronto, Ontario. This role supports multiple facilities and service teams by strengthening compliance, reducing risk, and building practical safety programs that align with regulatory obligations and business objectives. The successful candidate will work closely with operational leaders, customers, and senior management to advance a strong safety culture and drive measurable improvement across the region. Responsibilities: • Develop, coordinate, and maintain health, safety, and environmental programs that support regional operations across several sites and field-based teams. • Contribute to project planning by integrating safety requirements into execution strategies, site-specific plans, and day-to-day operational activities. • Act as a key health and safety representative in client meetings, project launches, audits, and regulatory visits, ensuring expectations are clearly addressed. • Perform workplace inspections, compliance reviews, and incident investigations, then prepare thorough reports with practical recommendations for corrective action. • Lead emergency response activities and oversee follow-up actions to address incidents, reduce recurrence, and strengthen preparedness. • Deliver training sessions and awareness initiatives that improve employee understanding of safe work practices, procedures, and regulatory responsibilities. • Partner with supervisors, managers, and committee members to identify hazards, resolve safety concerns, and promote continuous improvement. • Monitor external qualification requirements and internal compliance obligations, including documentation, certifications, and program performance metrics. • Support claims management and return-to-work coordination in collaboration with Human Resources and operational leadership. • Assess program effectiveness through audits, data analysis, and performance tracking, then recommend and implement improvements aligned with corporate and industry standards.
2026-05-11T20:08:45Z

Accounting Manager/Supervisor

Toronto, ON
onsite
Permanent
90000.00 - 110000.00 CAD / Yearly
Senior Manager, Accounting – Finance Full-Time, Permanent Location: Toronto, ON Robert Half Canada is recruiting for a Senior Manager, Accounting – Finance on behalf of a respected nonprofit organization in Toronto. This is an exciting leadership opportunity for an experienced finance professional who is passionate about building strong teams, improving financial operations, and contributing to an organization with a meaningful community impact.Reporting to the Chief Finance Officer, the Senior Manager, Accounting – Finance will provide leadership to the accounting function, oversee day-to-day financial operations, and ensure accurate and timely financial reporting. This role will also play an important part in enhancing financial processes, strengthening internal controls, and supporting organizational growth and long-term sustainability. The ideal candidate is a collaborative, self-aware leader who is comfortable navigating change, supporting others where needed, and helping shape the future of finance operations in a dynamic environment. Key Responsibilities<ul><li>Lead, mentor, and develop the accounting team, including payroll, in alignment with organizational policies and objectives.</li><li>Oversee daily accounting operations and ensure the accuracy and integrity of financial reporting.</li><li>Monitor and safeguard organizational assets and ensure strong internal controls are in place and consistently followed.</li><li>Review and approve journal entries, account reconciliations, and supporting schedules.</li><li>Manage month-end and year-end close processes, ensuring timely and accurate reporting in accordance with Canadian GAAP and related guidelines.</li><li>Oversee the preparation and filing of HST/GST returns in compliance with applicable regulations.</li><li>Manage banking relationships and fulfill reporting requirements with financial institutions.</li><li>Lead year-end audit activities and coordinate schedules and documentation with external auditors.</li><li>Serve as business owner for the finance ERP system, including chart of accounts governance, system controls, and reporting automation.</li><li>Partner with financial reporting, budgeting, and cross-functional teams to improve financial policies, procedures, and business rules.</li><li>Oversee Accounts Payable and Accounts Receivable functions, ensuring timely disbursements and efficient collections.</li><li>Provide organization-wide guidance on accounting policies and financial procedures.</li><li>Act as a subject matter expert on Ontario Health Reporting Standards (OHRS) and support compliance across the organization.</li><li>Support additional operational priorities to ensure the effective delivery of finance and accounting services.</li></ul>
2026-05-07T15:58:47Z

General Manager

Toronto, ON
onsite
Permanent
120000.00 - 150000.00 CAD / Yearly
A leading upscale hospitality property in North York is seeking a dynamic and experienced General Manager to oversee all aspects of hotel operations, drive strategic initiatives, and deliver exceptional guest experiences. This is an outstanding opportunity for a proven leader who is committed to operational excellence, team development, and driving business growth in a competitive market. Key Responsibilities:<ul><li>Oversee day-to-day hotel operations, ensuring alignment with brand standards, business objectives, and guest satisfaction targets.</li><li>Develop, implement, and monitor annual budgets, forecasting, and financial plans to maximize profitability and cost control.</li><li>Foster a culture of hospitality and service excellence among department heads and team members.</li><li>Lead, mentor, and develop management staff in rooms, food & beverage, sales, housekeeping, engineering, and other departments.</li><li>Ensure regulatory compliance in health, safety, sanitation, and employment practices.</li><li>Collaborate with sales and marketing teams to drive occupancy, increase market share, and ensure guest retention.</li><li>Analyze operational performance metrics, guest feedback, and market trends to identify areas for improvement.</li><li>Build and maintain strong relationships with owners, brand representatives, local business partners, and the community.</li></ul>
2026-04-13T20:53:44Z