7 results for Noc Technician in St. Catharines, ON

Senior IT Support Specialist

Toronto, ON
onsite
Permanent
70000.00 - 80000.00 CAD / Yearly
This job posting is for a current vacancy with our client. Our client, a well-established and growing organization within the financial services sector, is seeking a Senior IT Support Specialist (Bilingual) to join their Toronto-based IT team. This is an exciting opportunity for an experienced IT support professional who enjoys solving complex technical issues, mentoring junior team members, and serving as a trusted technology partner to employees and business stakeholders. This individual will act as a key escalation resource, providing high-touch support while helping to drive operational excellence across the IT support function. This role is highly visible within the organization and will support employees at all levels, including senior leadership and executives. The ideal candidate is customer-focused, collaborative, and takes pride in delivering exceptional service. What you will do and how you will make an impact … <ul><li>Act as the primary escalation point for complex technical issues raised by the Helpdesk team.</li><li>Troubleshoot and resolve hardware, software, network, and connectivity issues in a timely manner.</li><li>Provide support for Windows environments, Microsoft 365 applications, Exchange, MFA solutions, remote access tools, printers, scanners, VOIP phones, conferencing systems, and other end-user technologies.</li><li>Install, configure, and maintain desktops, laptops, peripherals, and software applications.</li><li>Take ownership of incidents and service requests from initial intake through resolution, ensuring accurate and detailed ticket documentation.</li><li>Mentor and support junior IT team members, serving as an informal leader and go-to technical resource.</li><li>Coordinate onboarding activities, including workstation setup, equipment deployment, and IT orientation for new employees.</li><li>Provide support to both internal employees and external business users through phone, email, in-person, and remote support channels.</li><li>Assist with cloud-based applications, secure messaging platforms, advisor portals, and authentication technologies.</li><li>Collaborate closely with infrastructure, security, and operations teams to troubleshoot and resolve issues.</li><li>Occasionally travel to support other Canadian office locations as required.</li></ul> Why we are excited about you … <ul><li>You are an excellent communicator and have experience working with non-technical users.</li><li>You are proactive and curious, and are eager to learn.</li><li>You are an IT generalist and enjoy having a variety of work and responsibilities.</li><li>You are exceptionally organized and diligent with ticket documentation.</li></ul>
2026-07-24T13:58:43Z

IT Coordinator

Toronto, ON
remote
Temporary
25.00 - 30.00 CAD / Hourly
We are looking for an IT Coordinator to support day-to-day desktop, help desk, and end-user technology needs within a healthcare environment in Toronto, Ontario. This contract position is suited to someone who brings strong technical troubleshooting ability, communicates well with a wide range of users, and stays organized in a fast-moving setting. The successful candidate will provide hands-on support across core workplace technologies while helping staff remain productive and connected. Responsibilities:• Deliver front-line technical support for staff by resolving hardware, software, access, and device-related issues in a timely manner.• Provide deskside and service desk assistance for Windows and Mac equipment, mobile devices, and common workplace applications.• Administer user accounts and permissions in Active Directory and support employees with Office 365 access and usage.• Troubleshoot and resolve problems involving computer hardware, peripherals, connectivity, and general desktop performance.• Support technologies such as Cisco and Citrix platforms to maintain reliable access to business systems and services.• Assist with Android device support, configuration, and issue resolution for users requiring mobile access.• Prioritize incoming requests effectively and manage multiple support needs in a busy, high-demand environment.• Contribute to technical tasks related to virtualized environments, including basic support for VMware where applicable.
2026-07-20T13:53:45Z

Bilingual Help Desk Analyst

Don Mills, ON
remote
Temporary
25.00 - 35.00 CAD / Hourly
We are looking for a Bilingual (French) Help Desk Analyst to provide responsive technical support and practical solutions for end users. This long-term contract opportunity is ideal for a service-focused, detail-oriented candidate who enjoys resolving desktop, mobile, and account-related issues in a fast-paced support environment. The selected individual will handle a broad range of technical requests, contribute to a smooth user experience, and support both on-site and remote staff with accuracy. Responsibilities:• Deliver first-line and deskside technical support for hardware, software, mobile devices, and user access issues across the organization.• Diagnose and resolve incidents involving Microsoft environments, Mac computers, Android devices, and general workstation performance concerns.• Manage service desk tickets from intake through resolution, ensuring timely follow-up, accurate documentation, and clear communication with end users.• Configure, deploy, and support computer hardware and peripheral equipment while maintaining reliable workstation readiness.• Administer user accounts and access permissions within Active Directory, including password resets, account updates, and basic group management.• Provide troubleshooting assistance for Citrix-based access, remote connectivity, and application availability issues.• Support network and endpoint-related concerns tied to Cisco technologies by identifying problems and escalating where appropriate.• Collaborate with internal teams to address recurring technical issues, improve support processes, and maintain a high standard of customer service.
2026-07-15T12:53:49Z

Desktop Support Analyst

Concord, ON
onsite
Temporary
23.00 - 26.00 CAD / Hourly
We are looking for a Desktop Support Analyst to provide reliable technical assistance for end users in Ontario. This long-term contract opportunity is ideal for someone who enjoys solving hardware, software, and workplace technology issues while delivering responsive, detail-oriented support. The successful candidate will help maintain day-to-day desktop operations, support Microsoft Office 365 environments, and contribute to a stable and efficient user experience across the organization. Responsibilities: • Deliver hands-on and remote support for desktops, laptops, peripherals, and common workplace technology issues. • Troubleshoot problems related to Microsoft Office 365 applications, user access, and general productivity tools. • Set up, configure, and deploy end-user hardware and software for new hires, existing staff, and replacement devices. • Respond to service requests in a timely manner, document incidents clearly, and follow issues through to resolution. • Diagnose system, connectivity, and device performance concerns and escalate complex matters when required. • Perform routine maintenance, updates, and basic asset support to help keep desktop environments operating effectively. • Assist employees with account-related concerns, application usage questions, and day-to-day technical guidance. • Collaborate with internal teams to support consistent IT service delivery and minimize disruption to business operations.
2026-07-23T00:44:05Z

Systems Administrator

Concord, ON
onsite
Temporary
30.00 - 45.00 CAD / Hourly
We are looking for an experienced Systems Administrator to join our client’s team in Concord, Ontario on a Long-term Contract basis. This position focuses on strengthening and modernizing endpoint services, with an emphasis on secure device management, platform reliability, and user support. The successful candidate will work closely with service, infrastructure, and security teams to improve endpoint operations and help guide technology enhancements across the environment. This is a 6 month contract to start, hybrid for our client in Concord, Ontario. Responsibilities:• Manage Microsoft Intune administration, including device configuration, compliance settings, application delivery, Windows Autopilot, and update management.• Support Microsoft Configuration Manager activities such as operating system imaging, software packaging and deployment, and patch administration.• Drive endpoint improvement projects that enhance device management, performance, and overall user experience.• Provide advanced third-level support for endpoint-related incidents, escalations, and complex technical issues.• Strengthen endpoint protection by maintaining security controls and supporting compliance-focused initiatives.• Create, update, and maintain technical documentation, operational procedures, and platform standards.• Assess emerging tools and technologies to identify opportunities for modernization and operational efficiency.• Collaborate with service desk, infrastructure, and security teams to resolve issues and align endpoint administration practices.• Participate in occasional after-hours work to support maintenance activities, upgrades, or critical issue resolution.
2026-07-16T13:18:45Z

NON - IT - P4 - Senior

Toronto, ON
remote
Temporary
25.00 - 30.00 CAD / Hourly
We are looking for a Senior Project Coordinator to support incident management activities for a leading organization in Toronto, Ontario. This Long-term Contract opportunity is ideal for someone who can keep critical response efforts organized, communicate clearly with stakeholders, and help reduce business and client impact during service disruptions. Working in a hybrid environment, you will partner with business and technology teams to keep incidents moving from identification through resolution while maintaining accurate records and timely updates. Responsibilities: • Coordinate incident response activities from initial identification to closure, ensuring tasks, updates, and follow-ups stay on track throughout the lifecycle. • Prepare and maintain detailed incident records, timelines, and supporting documentation so that each event is accurately captured and easy to review. • Assess business impact by gathering information on affected clients, products, and services in collaboration with internal teams and operational partners. • Draft and circulate clear internal and external communications that reflect approved messaging and provide timely status updates. • Support incident calls by organizing meeting logistics, recording key decisions, documenting action items, and following up on outstanding tasks. • Assist with post-incident reviews by collecting relevant information, summarizing findings, and monitoring corrective and preventative actions to completion. • Work closely with technology, operations, product, and support teams to promote accurate information sharing and coordinated decision-making during active incidents. • Provide backup support during high-priority situations and participate in after-hours on-call coverage when critical incident response is required. • Identify recurring issues, process gaps, and improvement opportunities, then contribute to updates to incident procedures, tools, and templates.
2026-07-10T14:08:35Z

Director of Information Systems & Technology

Brampton, ON
onsite
Temporary
142.50 - 165.00 CAD / Hourly
We are looking for an experienced technology leader to guide the information systems and technology function for a healthcare-related organization based in Brampton, Ontario. This Long-term Contract opportunity is ideal for someone who can quickly evaluate the current environment, bring stability to critical operations, and provide steady leadership during a period of transition. The role calls for a hands-on executive who can strengthen service delivery, support business priorities, and help move key post-implementation initiatives forward in a fast-moving setting. Responsibilities: • Review the current technology landscape, identify urgent operational issues, and establish clear priorities to restore stability and momentum. • Lead day-to-day IT operations across infrastructure, enterprise platforms, security, and service delivery to ensure dependable business support. • Assess team capabilities, clarify accountability, and provide leadership that strengthens performance and collaboration across the technology function. • Advance outstanding post-launch and post-acquisition initiatives, including work connected to ERP and integrated business systems. • Partner with operations, marketing, and other business leaders to align technology efforts with organizational goals and high-impact priorities. • Improve platform adoption, operational discipline, and service processes to increase efficiency and user satisfaction. • Oversee data, business intelligence, system integrations, and customer-facing digital tools to support informed decision-making and seamless business processes. • Recommend practical strategies for modernizing the technology environment and evolving the function toward a stronger product and platform mindset.
2026-07-20T19:58:46Z